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Northwest Community Healthcare

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n the middle of Northwest Community Healthcare’s name – and at the heart of everything that we do – is community.

NCH does not take this responsibility lightly. When it comes to patient care, NCH does not settle for “good enough.” NCH, with a 489-bed hospital in Arlington Heights and four immediate care locations, is always focused on enhancing our patient experience. That commitment takes a team of people working together to make things better for the community. NCH’s commitment to delivering superior patient care and excellence in providing a safe setting for patients were recognized by esteemed national organizations in 2015.

NCH Earns Patient Safety Award

NCH earned a Healthgrades 2015 Patient Safety Excellence Award for its exceptional performance in safeguarding patients against serious and potentially preventable complications during their hospital stays. The distinction places NCH in the top 10 percent of hospitals in the nation for patient safety, as evaluated by Healthgrades, an online resource for comprehensive information about physicians and hospitals. NCH performed with excellence in providing safety for patients, as measured by objective outcomes for 14 patient safety indicators defined by the Agency for Healthcare Research and Quality. “NCH is committed to our patients’ safety every day,” said CEO Steve Scogna. “NCH fosters a culture that places a tremendous emphasis

on patient safety. With the high-performing team at NCH, anything is possible. NCH is looked at as the best of the best in patient safety and I couldn’t be more honored.” Patients treated in hospitals that received Healthgrades Patient Safety Excellence Awards were, on average:  53.6 percent less likely to experience a collapsed lung due to a procedure or surgery in or around the chest  47.4 percent less likely to experience catheter-related blood stream infections  43.9 percent less likely to experience an accidental puncture or laceration during a procedure  43.8 percent less likely to experience pressure sores or bed sores acquired in the hospital Healthgrades also recognized NCH as a leader in providing quality care to patients. Among its 2015 quality achievements, Healthgrades named NCH:  Top 5 percent in the nation for gastrointestinal medical treatment  Five-star recipient for treatment of stroke for 11 years in a row  Five-star recipient for treatment of chronic obstructive pulmonary disease for two years in a row  Five-star recipient for vaginal deliveries in 2015  Five-star recipient for hip fracture treatment in 2015

NCH Opens Inpatient Rehab Unit

NCH is much more than a 489-bed community hospital in Arlington Heights. Last year, NCH opened a new 17-bed inpatient rehabilitation

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Arlington Heights chamber of commerce

IL-ARL-CW-16 Book.indd 32

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4/14/2016 4:53:05 PM

Arlington Heights IL Chamber Profile  
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