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Poor listening skills can lead to errors in decision-making and poor relationships in both your personal and professional life. Find an article in the online library related to the importance or improvement of listening skills. If possible, find a source that is related to your field of study. In a discussion post, share an APA-formatted reference entry for the article you chose and answer the following questions: How does what you learned influence your perception of how others communicate? Does what you learned provide any insight into how you communicate? Can you think of a time that you failed to be an effective listener? Describe your perceptions of what happened. How could failing to be an effective listener affect your career and other aspects of your life? Discuss what you learned in this chapter and your research that would help you to avoid similar mistakes in listening in the future.