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Golf Operations Manual El Macero Country Club Article 1. Statements of Policy Section 1.01 Purpose of Manual

The purpose of the Golf Operations Manual is to document and allow the distribution of operational and performance standards necessary to provide a safe, professional, educational and enjoyable golfing experience for all Club members, members’ children and guests, while promoting the cost effective, efficient and proper utilization of Club staff, facilities and equipment.

Section 1.02 Responsible Committee

The Golf Committee shall be responsible for establishing, documenting, maintaining, and auditing the content of the Golf Operations Manual.

Section 1.03 Minimum Standards

(a) The Golf Operations Manual is to be considered a minimum standard for performance and quality of Club staff, golf facilities and golf equipment. By adhering to these standards, members benefit from consistently high levels of quality in service, product, appearance and attitude. However, these standards should serve as only a minimum. The General Manager, Head Golf Professional, Golf Committee Chairperson, and Golf Staff, should always strive to exceed members’ expectations by going beyond what is defined herein as the minimum standard.

Article 2. General Golf Operation Section 2.01 Hours of Operation

(a) Pro Shop (i) Winter (non-daylight savings) - Tuesday thru Sunday 7:00 AM – 5:00 PM (ii) Summer (daylight savings) Tuesday thru Friday 7:00 AM – 7:00 PM Weekends and Holidays 7:00 AM – 7:00 PM (iii) Monday closed except for special events (b) Golf Course Play (i) Winter (non-daylight savings) Tuesday thru Sunday 7:00 AM – Dusk (ii) Summer (daylight savings) Tuesday thru Friday 7:00 AM – Dusk Weekends and Holidays 7:00 AM – Dusk (c) Practice Golf Range (see Article: Practice Golf Range) (d) Weekly Play Schedule (i) Monday closed except for special events (ii) Tuesday AM Women’s 9er’s Group & Open Play (iii) Wednesday – Open Play (iv) Thursday AM Women’s Golf Group (18 holes) (v) Friday-Sunday Open Play


Section 2.02 Weather Closure

In the event of inclement weather (rain projected all day, thunderstorms, etc.) with the possibility of danger to personnel or damage to the course, General Manager or Head Golf Professional has the authority to close the Golf Course and Pro Shop.

Section 2.03 Rules for Tee-Times

The rules governing the reserving of tee times will be as follows for days that the golf course is open for general member play (e.g., access to the course is not restricted due to tournament play), unless exceptional circumstances dictate otherwise, in which case the Head Golf Professional shall have the authority to use his or her best judgment to equitably allocate tee times among members. One member may reserve two tee times on a given day, provided that the Pro Shop shall have the discretion to revoke this privilege if the group fails to field six or more players for the two tee times booked and fails to notify the Pro-Shop in advance. Members may make reservations on a first come first serve basis, in person, by phone or online according to the following schedule: (a) On Tuesday mornings starting at 7:00 AM, members may reserve tee times for the following Saturday. (b) On Wednesday mornings starting at 7:00 AM, members may reserve tee times for the following Sunday. (c) Weekday tee times may be reserved up to one week in advance. (d) Between 8 AM and 11AM on Saturdays and Sundays, every third time is reserved for a same day walk-in or call-in time. Those same day times may be reserved only on the morning of play. 1.1.18 - For any member event such as Tuesday Niners group, Thursday WGG group, Senior Men’s group, etc., in the event of less than a full field of 72 players, the professional golf staff has the authority to open the course prior to the completion of the event for regular member play. For a shotgun requiring less than 18 holes, the golf staff will position the groups in the appropriate manner that will allow the course to open for regular member play once the final group has played through hole #1, but to inform regular play to remain at least 2 holes behind the final group of the event. The will be no “after the field” groups teeing off at the same time of the event but not participating in the game.

Section 2.04 Fees -

Accompanied Guest Rate -

$65 Tuesday – Thursday $75 Friday – Sunday and Holidays Unaccompanied Guest Rate - $90 Tuesday – Thursday $100 Friday – Sunday and Holidays *Time and availability determined by Golf Staff 9 hole Rate $35 any day of the week Junior Rate $30 any day of the week Vertical User Rate $30 plus applicable cart fee Cart Fee $8 – 9 hole rate $16 – 18 hole rate


Section 2.05 Golf Course Rules

(a) USGA rules of play apply at EI Macero CC. Rules and player conduct on the course are under direction and control of the Head Golf Professional and Golf Staff. Complete member cooperation is essential for the benefit of the entire club. (b) Merchandise should not be taken out of the Pro Shop without payment or checkout with an attendant. This includes golf clubs taken for demonstration and clothing taken for fitting. (c) One member of each playing group must notify the Pro Shop (in person) of the names of all players in the group, and players who must pay any applicable fees (cart fees, guest fees) must do so in person prior to teeing off. (d) Players should not start on any hole without obtaining specific permission from the Golf Staff. (e) The Pro Shop has complete authority to rescind the playing privileges of any player(s) attempting to tee off without properly checking in, or who has teed off on a hole other than that assigned by the Pro Shop staff. (f) The golf course, clubhouse and practice facilities are closed Monday and no play is allowed, except for approved outside tournaments or on club-approved holidays. (g) All golfers are expected to dress neatly and must wear proper attire on the golf course as stipulated below. The General Manager, the Head Golf Professional, and the Pro Shop employees are empowered to bar improperly attired golfers (including guests) from the golf course. (i) Shoes must be worn at all times. (ii) Members and guests must wear shirts on the golf course. No tank tops or haltertops or bathing suites permitted either on the golf course or in the clubhouse. (iii) Men's shirts must have sleeves and collars (mock or turtle neck are OK). (iv) Shorts must be hemmed with the hem being no more than four inches above the back of the knee. (v) No jeans of any kind permitted on the golf course. (vi) El Macero CC is a soft-spikes only club. No metal or ceramic spikes allowed. (h) All golfers are expected to take care of the golf course. It is in the interest of course maintenance and play courtesy to obey the following rules and call infractions to the attention of fellow players: (i) Repair and smooth ball marks on greens. (ii) Replace and/or sand divots except on tees. (iii) Rake all foot and club marks in sand bunkers and leave rakes inside bunkers, perpendicular to and reachable from the edge of bunker. (iv) Keep power carts a minimum of 50 feet from all greens, bunkers and hazards and on cart paths where indicated. (v) Return power carts to the staging area upon completion of use. (vi) Keep pull carts completely off of all putting green surfaces. (vii) Return pull carts to the proper storage location following a round of golf. (viii) Turn in pull carts and power carts by 5:00 PM winter and 8:00 PM summer. (ix) Members, guests and dependents who damage any portion of the course are liable for the repair of such damage. (x) Golfers needing special allowances on course with cart traffic due to physical impairments are required to display a blue handicap flag, which can be obtained at the golf shop. (j) Pets are not allowed on the golf course at any time. Pets should not accompany their owners in golf carts; the Golf Course Superintendent’s working goose-control dog is the exception.


(k) All members and guests should practice common courtesy and civility with appropriate language and actions while on the golf course. (l) No fishing, swimming or wading is allowed in the golf course lakes. (m) Practice on the golf course is prohibited. (n) The golf course should be used for golf course activities only – recreational walking or jogging on the course is not permitted.

Section 2.06 Golf Course Rules for Junior Golfers

(a) A “Junior” is defined as a person under age 18 who is the child or grandchild of a proprietary golf member of El Macero CC. (b) In order to play the golf course unaccompanied by a parent or guardian, a Junior must be approved by the golf professional on duty. (c) Juniors without a valid driver’s license must not operate club owned power cars on the course, even if accompanied by an adult. (d) All Juniors must check in with the Pro Shop before playing. (e) All rules of golf, dress and courtesy apply to Juniors. Abusive language and horseplay will not be tolerated. Bicycles, skateboards or roller blades are not to be utilized on or around the golf course, practice areas or club facilities. (f) Penalties for Junior rule violations are: first offense, letter of warning from the General Manager; second offense, 14-day suspension of the offending Junior at discretion of the General Manager and Board of Directors; third offense, 30-day suspension of family membership at discretion of the Board of Directors. The Board of Directors reserves the right to address violation(s) of club rules in any manner it deems appropriate.

Section 2.07 Golf Course Access for Guests

(a) Members must register their guests with the Pro Shop before going on the course. (b) A member must always accompany guests playing golf. (Exception for reciprocal players, PGA Professionals, gift certificate recipients and UCD Golf Teams). (c) First consideration will always be given to members when assigning tee times. (d) A guest may not play as a guest more than once in a calendar month. This rule is waived for members' houseguests (guest that reside more than 75 miles from the club). Organized Club Events are excluded from the Guest Policy.

Section 2.08 Golf Course and Facilities Access for Family Members

A member's spouse and unmarried children (21) years of age or less living with him/her as members of his/her household, or any grandchildren (21) years of age or less when accompanied and supervised by a grandparent member, may enjoy all of the club privileges without being required to pay any additional fees or dues. The member will be individually responsible for the conduct of the group, as well as any indebtedness incurred by his/her household members or guests.

Section 2.09 Bag Drop Service

(a) Bag Drop Area and Service will be available to members located at the front entrance loop directly in front of the golf shop. (b) The Bag Drop Area will be attended by the Golf Staff for major tournaments and outside events.


Section 2.10 Community Relations

(a) The El Macero Country Club has approved the following community youth golf programs to use the golf facilities for practice and matches. (i) UC Davis Men’s/Women’s Golf Teams (ii) Additional community youth golf programs may be submitted to the Golf Committee for consideration and approval. (b) Community youth golf programs are allowed to use the practice facilities during standard operating hours. In such cases, use of the Practice Driving Range will be limited to the south end of the driving range. All other rules of practice facilities shall apply. (c) Community Youth Golf Programs may use the golf course at the Head Professional’s discretion. (d) In consideration of this access, all members of community youth golf programs are expected to assist in club events, course maintenance or other good will activities when requested to do so by the Golf Committee Chairman and/or Head Golf Professional. (e) While on the course all members of community youth golf programs are expected to conduct themselves respectfully and in accordance with all club and golf course rules and regulations. Members have the right of way on the golf course and members of the community youth golf programs are expected to step aside and let members play through as they are approached on the golf course. (f) Members of the community youth golf programs are not allowed use of the clubhouse or locker room facilities.

Article 3. Practice Golf Range Section 3.01 Hours of Operation

The Practice Golf Range will be available for member use Tuesday through Sunday. (i) Daylight savings: Opens at Sunrise and closes at Dusk (ii) Non-daylight savings: Opens at Sunrise and closes at Dusk

Section 3.02 Provisions for South End of Practice Range

(a) Members wishing to use the South end of the practice range may do so after checking in with the Pro Shop. Balls are provided in den caddies on the range at all times during operation on both ends of the range. The bag room is not accessible to members and is intended for staff use only. Clubs will be retrieved for members who use the club storage facility and will be cleaned and put away by staff after use. (b) The yellow colored range balls are a restricted flight ball, to be used by ALL golfers on either end of the range with any drivers, fairway woods or hybrid clubs. The white balls are regular range balls and are to be used only with irons and wedges.

Section 3.03 Provisions for Short Game Practice Area

Practice shots further in length than the short game green are not allowed.

Section 3.04 UC Davis Practice Training Center (a) The Practice Training Center is available for use by members, guests, vertical program participants and the UC Davis Men’s/Women’s Golf Teams. The Practice Training Center is not available for use by participants in outside events.


(b) All users of the Practice Training Center must utilize and collect their own practice balls. Range balls are not to be used at the Practice Training Center. (c) Users of the Practice Training Center must limit shots to less than thirty (30) yards. All ball marks and divots should be repaired. (d) Power carts are restricted to the marked parking area at the Practice Training Center.

Article 4. Junior Golf Program Section 4.01 Junior Golf Program

(a) The Head Golf Professional and the Golf Committee will be responsible for defining, maintaining and auditing minimum performance standards necessary to provide a safe, professional, educational and enjoyable Junior Golf Program experience for all Club members’ children, while promoting the cost effective, efficient and proper utilization of golf facilities, staff, and equipment. (b) Program to be defined by Head Golf Professional with final approval from Golf Committee.

Article 5. Hole-in-One Policy Section 5.01 Definitions

(a) “Member” means an EMCC Proprietary, Junior or Emeritus Member (including spouses and partners). (b) “Regular Play” means play during which the USGA rules of golf apply and are followed. For example, Regular Play does not include rounds playing multiple balls or taking multiple shot attempts. The Member who makes the HIO must play a minimum of nine holes for the HIO to fall within the HIO Policy with the exception of an HIO during a horse race event, which also falls within the HIO Policy. In order to fall within the HIO Policy, the HIO must be witnessed by at least one other person. (c) “Guest Pass” means greens fees and a cart.

Section 5.02 General Provisions

If a Member makes an HIO during Regular Play: (a) Each person, including Members, families and guests, has the right to receive one “free” beverage (well drink, beer, house wine or soft drink) at the Clubhouse until the bar closes on the day the HIO was made; (b) The Member making the HIO gets no cash or merchandise, but receives ten (10) free Guest Passes good for one year from the date of the HIO; and (c) EMCC bills each Member on their next statement for a pro-rata portion of the bar bill.

Section 5.03 Eligibility The HIO Policy is automatic.

Section 5.04 HIO by Members Playing Away (at another club)

(a) The Policy provides for up to $200 reimbursement for drinks for an HIO scored by a Member at another club during Regular Play. The course must be recognized by the USGA and be regulation. One other person must witness the HIO. The Member who makes the HIO must play a minimum of nine holes for the HIO to fall within the HIO Policy unless the HIO occurs during a horse race event, which is also covered by the HIO Policy.


(b) In order to be reimbursed for up to $200, the Member must provide the Club with a receipt from the host club and certification by that club’s professional or Manager. (c) Guest Passes are not awarded.

Article 6. Pro Shop Credits Section 6.01 Pro Shop Credits

(a) The Golf Staff will maintain a member credit log for each active golfing member of the club with a credit balance. (b) Tournament winnings will be disbursed in the form of Pro Shop credits unless otherwise directed by the Golf Committee. (c) Credits will be posted to member accounts immediately following the tournament. (d) Pro Shop credit summary sheets will be turned in to the golf shop from specific organized groups of the club: 9ers, Seniors, 18-hole women, etc. Pro Shop credits will be posted immediately following receipt. The applicable organization will be billed for the amount of credits posted to offset the credits. (e) Pro Shop credits may be used for the purchase of Pro Shop merchandise only.

Article 7. Course Monitoring & Handicapping Section 7.01 Course Monitoring

(a) EMCC official pace of play for an 18 hole round of golf is 4 hours and 10 minutes. (b) The Golf Staff will be responsible for monitoring the course and speed of play. (c) Golf Staff or appointed Player’s Assistant will talk to any and all groups that have at least one open hole in front of them and golfers waiting behind them. (d) Golf Staff and/or appointed Player’s Assistant monitoring the play on the course will be knowledgeable in all aspects of house rules/golf rules of the club, and will enforce them diplomatically. (e) Golf Staff and/or appointed Player’s Assistant are responsible for enforcing rules of the golf course and practice facilities.

Section 7.02 Handicapping

(a) Golfing members should have a GHIN number and a recognized USGA index handicap. More than one handicap association is available to the membership: (i) Men will generally be associated with NCGA (Northern California Golf Association) (ii) Women’s Group (18 hole players) should be associated with WGANC (Women’s Golf Association of Northern California) (iii) 9er’s Group (9 hole players) should be associated with WNHGA (Women’s Nine Hole Golf Association) (iv) Please consult Head Golf Professional to assure proper association. (b) At least one Handicap Entry Computer System will be available in the Pro Shop for posting scores. Members should post all qualified rounds of golf. (c) Handicap records, as well as any pertinent handicap information, will be posted each month in the pro-shop and Women’s Locker Rooms. (d) The Handicap Committee/Chairman assisted by the Golf Staff will periodically monitor posting to help members and ensure that rounds are being posted correctly. (e) The Golf Staff will post all tournament scores.


Article 8. Retail Service and Merchandising Section 8.01 Merchandising and Customer Service

Members will be charged for special order merchandise at the time of invoice arrival.

Article 9. Vertical Participant Program Section 9.01 Vertical Privilege Qualifications and Guidelines 

  

In order to be considered for Vertical Privileges, you must be one of the following of an eligible proprietary member in good standing with the Club. o Grandparent & Spouse o Parent & Spouse o Child & Spouse o Grandchild & Spouse If you qualify as a Proprietary member who is single, divorced, or widowed, AND you have no family members who could take advantage of this program, you may designate one other individual who, upon approval, will be extended vertical privileges. All Vertical Family Members must fill out an application and submit it to the club by the eligible member. All Vertical Family Members must keep and maintain an active credit card on file with the club at all times.

Privileges of Verticality:  Golf course access Tuesday-Thursday and after 11am Friday-Sunday o $30 greens fee, regardless of number of holes played o Applicable cart fees apply if riding  $8 for 9 holes, $16 for 18 holes o Golf before 11am on Friday-Sunday will be at the posted guest fee rate o Holiday morning shotguns - $30 Vertical greens fee  Ability to take advantage of $70 monthly trail fees (private golf cart) program  Complimentary range access if paying the $30 greens fee on a day of play o $15 Range Fee for access on a day when not playing the course  Full Pool Access  Full Tennis Access  Full Dining and Social Access with 5 day advanced reservations  Vertical privilege users need not be accompanied by the proprietary member to use the club as described above


Additional Restrictions of Vertical Privilege Activity

Proprietary Member

Vertical Privilege

Unlimited Pool Usage

Yes

Yes

Unlimited Tennis Court Usage

Yes

Yes

Unlimited Daily Dining Room Usage

Yes

Yes

Rent locker space

Yes

Space Available

Participate in Special Dining Events

Yes

Space Available

Unlimited Golf @ El Macero

Yes

No

Troon Privileges

Yes

No

Gold Card Privileges

Yes

No

Troon Golf Tournaments

Yes

No

NCGA Golf Tournaments

Yes

No

Men’s Club Championship

Yes

No

Men’s Invitational

Yes

Space Available

Men’s Senior Tournaments

Yes

Space Available

Women’s Golf Group

Yes

Space Available

Niner’s Golf Group

Yes

No

Holiday Morning Shotgun

Yes

Yes

El Macero Tournaments

Yes

Space Available

Mace Cup. Skins Game, DAWG

Yes

Space Available

Twilight, Ryder Cup, Couples

Yes

Space Available

Unlimited Driving Range

Yes

No

Lease a cart

Yes

No

Own a private cart offsite storage

Yes

Yes

Rent a cart shed

Yes

No

Store golf clubs at club

Yes

No

Invite guests to club

Yes

Yes

Club cart fees are additional

Yes

Yes

Quarterly Club Minimum

Yes

No

Individual Account Numbers

Yes

Yes

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