APENDICE Apéndice A. Bibliografía recomendada Astroff, Milton, Convention Services, Duque Iowa, WM. C. Brown Company, 1978. Aulbach, Robert, Energy Management, Michigan, Educational Institute AHMA, 1984. Axler, Bruce H., Room Care For Hotels and Motéis, Indianápolis, Bobbs Merril, 1974. Axler, Bruce H., Security for Hotels, Indianápolis, ITT Educational Publishing, 1974. Beavis and Medlik, A Manual of Hotel Reception, Londres, Heinemann, 1981. Berkman, Frank, Convention Management and Service, Michigan, Educational Institute AHMA, 1978. Borsenik, Frank, The Management of Maintenance, Nueva York, John Wiley and Sons, 1979. Bourseau, Marcel, La Gestión Hóteliére, París, Flammarion, 1974. Brighman, Grace H., Housekeeping, New Jersey, Hayden Book Company, 1962. Burstein, Harvey, Hotel Security Management, Michigan, Educational Institute AHMA, 1984. Buzby and Paine, Hotel Security, Boston, Butterworth Publishers, 1982. Coffman, Dewit, Hospitality for Sale, Michigan, Educational Institute AHMA, 1980. Cornejo, Miguel Ángel, Metáforas y pergaminos de la excelencia, México, Colegio de Graduados en Alta Dirección, 1991. Dascheler, John, Supervisión in the Hospitality Industry, Michigan, Educational Institute AHMA, 1984. Delmar, Silvia, Mantenimiento de hoteles, México, Trillas, 1990. Dukas, Peter, Hotel Front Office Brown Co., 1979.
Management and Operations, Dubuque Iowa, WC
Ellis, Raymund, Security and Loss Prevention Management, Michigan, Educational Institute AHMA, 1986. Fales, John T., Functional Housekeeping in Hotels and Motéis, Indianápolis, Bobbs Merril, 1971. Gee, Chuck, Resort Development and Management, Michigan Educational Institute AHMA, 1981. Hertzson, David, Sanitation Safety and Maintenance Management, Nueva York, ITT Educational Publishing, 1986. Holiday Inn University, Laundry Trainning Manual, Memphis, 1983.