Page 1






STAY SECURE. STAY CONNECTED. develops innovative technology for our authorized Dealer Partners so you can provide better security, convenience and control to residential and commercial users. is the industry leading technology provider of interactive security solutions. Through advanced wireless and web-based services, protects and alerts hundreds of thousands of residential and commercial customers throughout North America.’s products and services are offered exclusively through a network of over 2,00 licensed and authoSJ[FE4FDVSJUZ%FBMFST.’s proven technology platform lets consumers monitor all activity that occurs, both alarm and non-alarm events. offers better security, interactive services, video monitoring and emPower™ home automation and energy management. In addition, provides exclusive, patented Crash & Smash Protection and free mobile apps for iPhone, Android and BlackBerry devices. works with over 300 third-party central monitoring stations and utilizes a network that covers over 95% of the population in North America to enable fast and reliable wireless signaling and emergency response.



An system offers first-class, innovative features that your customers’ can’t get with traditional security systems. Web-based monitoring and system control tools connect customers to their homes and businesses with ease.

Your customers can count on: Reliable notification of alarm activity to a central monitoring station through dedicated, wireless GSM technology Dependable security, even if the phone line is cut, the power goes out, or the Internet goes down Added protection through exclusive, patented “Crash & Smash” detection technology Industry leading wireless 2-way emergency voice service over GSM Free mobile apps to conveniently monitor everyday activity, not just alarms Email and text message alerts about events that matter most to your customers Live and recorded video monitoring, secure hosted video storage, and full integration with security system controls Thermostat, light and door lock remote control with emPower™ energy management and automation services Easy set up and maintenance, plus free system upgrades



With by your side, you’re on the road to success. You can meet growing consumer demand, increase your RMR, and reduce attrition by offering the leading technology platform for interactive security services.

VALUE TO YOUR BUSINESS Meet Growing Customer Demand.

Customers are looking for more from their security system. Interactive services can be a differentiator for your business and help you protect your customer base in the future.

Increase RMR and Referrals.

Offering’s integrated interactive security, video and energy service plans keeps revenue flowing. Plus, delivering continually innovative security solutions increases customer loyalty and the chances of customer referrals.

Reduce Attrition.

Based on analysis of real customer data, accounts with interactive services have lower attrition than traditional accounts. Being able to access and interact with their security system through their computers or smartphones makes customers stickier and increases perceived value.


$7 7 5 , 7 , 21


DEALER SUPPORT Superior Customer and Technical Support.’s knowledgeable support team is available to help with installation and ongoing maintenance to help keep the systems running smoothly.

Sales and Technical Training. offers free webinars, on-demand tutorials and training materials to ensure teams are properly armed to sell and support services.

Marketing and Sales Support.

Dealers have access to a full library of co-brandable marketing materials and sales tools to help promote solutions and capture more customers. Additionally, a team of representatives is on hand to assist with sales and product questions.

Seamless Remote Setup and Troubleshooting.

Reduce truck rolls using’s AirFX™ Remote Toolkit. AirFX lets technicians program the panel, troubleshoot and resolve many issues remotely, saving you time and money.



BETTER SECURITY Your customers shouldn’t have to rely on a phone or Internet line that can be cut by a burglar, or render inoperative during a power outage.

Wireless GSM Technology’s always-on communication works wirelessly through an advanced GSM network to maintain a dedicated and more secure connection than traditional landlines. That way, when trouble strikes, security systems can send a signal to the central monitoring station faster and more efficiently for an immediate emergency response.

Patented Crash & Smash Protection also offers exclusive “Crash and Smash� detection technology, ensuring that even if an intruder is able to locate and destroy a control panel in a “crash and smash� attack, a signal will still be sent to the central monitoring station for help.

Two-Way Voice Service With’s industry leading wireless two-way voice solution over GSM, your customers can have all the benefits of traditional two-way emergency voice service and still eliminate their landline phones. In addition to loud and clear voice communication,’s two-way voice emergency response offers enhanced false alarm detection, seamlessly integrates with many leading central stations and is easy to install.


INTERACTIVE, INNOVATIVE SOLUTIONS Stand out from the competition by offering your customers best-in-class interactive security with monitoring and remote control services that they’ll love to use every day, and won’t want to live without. No matter where your customers are, keeps them close to their home or business while protecting their investments. They can arm and disarm their system, view system status, monitor activity at their property, watch live and recorded video, set up user codes, and even control their lights, door locks and thermostats—all from easy-to-use web and mobile interfaces.

Free Mobile Apps Let your customers use almost any smartphone or other web-enabled cell phone as a powerful and convenient remote control for their security system. Your customers can stay in the know by logging onto through their iPhone, BlackBerry, Android or other mobile device to check their system status, see recent events and send system commands.

Remote Access & Control With intuitive technology and dynamic interfaces, mobile apps are an easy way for your customers to control their security system and get a remarkable window into what’s going on at their home or business.

Real-Time Notifications In addition to reporting alarms to the central station for emergency response, lets your security customers sign up for customized email and text message alerts about the activity that is important to them. Users can specify time frames and days of the week when each notification should be active, so they get exactly the information they want, when they want it.


VIDEO MONITORING Live Video & Saved Clips

Cameras & Hosted Video Storage’s interactive video monitoring technology allows your customers to see what’s happening at their property when they can’t be there. Your customers can look into their home or business from any Internet-enabled computer or mobile device. They can view live video from multiple cameras simultaneously and save recorded, searchable clips to monitor their kids coming home from school or visitors knocking at their door.’s suite of IP video cameras fits every customer’s needs. Indoor IP cameras offer the choice of fixed or pan/ tilt viewing and include built-in 802.11 secure wireless connectivity.’s outdoor IP camera supports Power-Over-Ethernet and ensures that activity around the property is visible day and night. Your customers also have the option of using the IP Video Server which connects existing analog cameras to’s interactive video platform. Additionally, all recorded video clips are securely stored off-site by and cannot be tampered with or destroyed.

Customized Video Alerts video is not only an added layer of protection, it will also keep your customers informed about important daily events that occur at their property. Customers can schedule motion-triggered recordings at times important to them and receive real-time email or text message video alerts. They can have visual peace of mind when the contractor or employees come and go and be notified in the event of a possible break-in. video will truly change the way your customers see their home or business. Video Equipment Options: ADC-V510 Fixed Wireless Camera ADC-V610PT Pan/Tilt Wireless Camera ADC-V700X Outdoor Night-Vision Camera ADC-VS1 Video Server 8


Energy Management

Offer additional services to meet new consumer demand. It’s easier than ever to empower your customers with remote control and intelligent automation of their lights, thermostats, door locks and small appliances. emPower by is fully integrated with’s industry leading wireless signaling and interactive security services, so you can offer your customers a complete, feature-rich solution. With intelligent automation rules, customers can set up customized schedules and create rules so that with just one touch the security system will be armed and automatically the lights will turn off, the front door will lock, and the temperature in the home will cool down.

With emPower, your customers can take control of their energy usage and cut energy costs without compromising their lifestyle. Energy saving thermostat and light schedules enable better management of their energy consumption. emPower makes your customers’ homes smarter, and uses triggers like the time of day, day of week and the status of the security system to help make their properties run more efficiently.

Whether your customers would like to conserve more energy or have more control and insight into their home or business, emPower is the solution.





Sensors installed throughout homes and businesses communicate all activity that takes place, even when the system is disarmed.

Instead of being tied to a phone line or broadband connection, which can easily be cut or disabled,’s proven technology platform works wirelessly through a GSM cellular network to maintain a reliable connection to security systems. systems will even continue functioning for 24+ hours if the power goes out.


All of this information travels wirelessly (via the GSM/GPRS network) through a secure, encrypted signal to the Network Operations Center.

KEY HIGHLIGHTS: Fast and reliable wireless signaling No separate power supply required Remote system programming Advanced keypad diagnostics and status lights for easy troubleshooting Patented web-based security system access and control via web and mobile devices



In the event of an alarm, the signal is routed to the central monitoring station for a 24/7 emergency response.

Tightly integrated with the following security systems: GE Simon XT & Two-Way Talking Touch Screen GE Concord GE NetworX 2GIG Go!Control


Offer your customers the convenience they’re accustomed to. With home and business security systems, your customers are just a click away from their security system and their property.

With, customers can: z

Stay protected even if the phone line is cut, the power goes out, or the control panel is damaged


See which doors, windows, cabinets and drawers have been accessed


Track customer traffic at a business, and when a store was opened and closed


Access a complete, searchable system event history


Watch live and recorded video from multiple security cameras


Create automatic light and thermostat schedules that fit their personal lifestyle


With one click, arm the security system and simultaneously turn down the thermostat, lock the doors, and turn off the lights

And, your customers can use to find out when: z

They forgot to arm their system when they left for work or vacation


There’s flooding or a water leak in the basement


Someone attempts to log into their account


Employees arrive and leave


The kids get home from school


The power goes out


The dog walker or cleaning crew arrives


The garage door is left open


A lock or thermostat setting has changed AND MUCH MORE!

Your customers won’t settle for second-best when it comes to technology —neither should you. 11

Stand out from the crowd.


powered by


Copyright Š 2011 All rights reserved. Patents protect services and products. One or more of the following patents may apply to services and products: US Patent Nos. 6,400,265; 6,442,241; 6,643,355; 6,661,340; 6,965,313; 6,973,166; 7,113,090; 7,619,512; 7,920,841; 7,920,842; and 7,920,843. Other patent applications are pending.


To apply to become an Authorized Dealer so that you can offer innovative, reliable and easy-tPVTF security and monitoring technology that will help you meet consumer demand; grow your RMR; increase customer satisfaction and referrals; and lower attrition, visit or call 800.495.6579 today.

WWW.ALARM.COM/NEWDEALER engineers are constantly thinking of innovative ideas and adding new, more optimized features to make our Dealer Partners and their customers’ lives easier and more secure. Many value-added services, including software upgrades, are able to be easily integrated into existing systems and service plans for FREE. Dealer brouchure Dealer brouchure

Read more
Read more
Similar to
Popular now
Just for you