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The Internal Newsletter of TRC Staffing • January - May 2014

IN THIS ISSUE From the President 2013 Awards Milestone Anniversaries 2014 Kickoff Meeting Taste of Dunwoody President’s Club Atlanta Golf Invitational Greensboro Golf Invitational TRC Spotlight Training News Notes Anniversaries

O U R B OT TO M L I N E I S P E O P L E .


January - May 2014

From the President O ur 2014 Kickoff Meeting was held in Atlanta at the Westin Atlanta Perimeter North on January 23-24, 2014. We enjoyed having both our Company-Owned Associates and Franchise Owners come together for a time of learning, gaining new tools to help improve business processes and having fun! Our Keynote speaker was Kevin Wheeler, staffing industry thought leader who spoke about the trends in recruiting and the future of sourcing. In addition, we had some great roundtables such as “Selling Lean Principles in Your Market” and “Professional Sourcing.” Other sessions included; Market Updates, TRC’s Competitive Advantage and the Professional Solutions Processes. Our attendance was fantastic with over 100 TRC associates at the awards banquet. It was great to have the support in the celebration of our 2013 winners. We have a dynamic company and with locations across the country, it is always inspiring when we come together. We hope everyone that was able to attend the meeting will continue to “Break Through to Excellence” in 2014. TRC’s Quality Award is presented to franchise locations that provide quality service to our clients and candidates and meet our rigorous compliance process. Congratulations to Columbia, Montgomery County, Bucks County, Melbourne and Daytona for this accomplishment! The Million Dollar Club Awards are given when annual sales meet $1 million with additional awards for each million dollars in sales. $1 Million Dollar Club winners are: Raleigh, Columbus, Sarasota Consolidated, Phoenix, Troy/Sterling Consolidated, Oklahoma City, Montgomery County, Mayo, Jacksonville, Melbourne and Daytona. $2 Million Dollar Club winners are: Dallas Consolidated, Melbourne Consolidated, Charlotte, Columbia and Seattle. $3 Million Dollar Club winner is: Jacksonville Consolidated. $4 Million Dollar Club winner is: Seattle Consolidated. TRC’s High Performance Leader Award is based on revenue growth over 10% and profit growth over 10% year over year. Winners of this prestigious award are: Angela Navarro, Mike Walden, Angela Bland, Travis Almy and Caroline Bethune. Congratulations to all! The VP Strategic Accounts Award criteria is achievement of a new business “run rate” value over $2.5 million that is closed in the calendar year. Congratulations to Catherine Rary for accomplishing this impressive feat!

Commercial Recruiter of the Year is awarded based on Inavero Scores, Compliance Record, Stability and Satisfaction of Client Base and Fill Rate. Congratulations to Ben Lampkins for winning this award! The Ambassador Award is presented to the OnSite location with the best overall performance. This year’s winner was Chick-fil-A! The Professional Recruiter of the Year Award is based on a minimum of 10% growth and raw gross profit dollar growth both year over year in TRC Professional Solutions. Congratulations to Zach Sines for winning this award! The MVP Award is chosen by TRC’s CEO as a “Most Valuable Player” award. All CompanyOwned Associates and Franchisees are eligible. Congratulations to the well-deserving Eric Adams for winning TRC’s MVP award! TRC’s Top Franchise Performer Awards are based on gross margin dollar increase over the previous year. Congratulations to 2nd place winner Marsha Bresson, Charlotte Franchise Owner and 3rd place winner Sal Canino, Seattle Franchise Owner. The 2013 Franchise Branch of the Year was awarded to Columbia with owner Elliott Wilson accepting this honor. In a year when industry growth was 5%, Elliott and his team grew GM 35.7%. Additionally, they increased hours and sales by 30%. Congratulations to Elliott, Laura, Kate and Pack for this outstanding accomplishment! The Top Sales Performers Awards are based on minimum growth of 10% year over year and raw profit dollar growth year over year. For 2013, the third place winner is Julie Ivey who finished the year with $143K more GM dollars than in 2012. The second place winner is Emily Reese with $248K more GM dollars than in 2012 and with $700K more GM dollars in 2013 than in 2012, the first place winner is Evin Earnhart. Congratulations to Evin, Emily and Julie for an over-the-top performance in 2013! Congratulations to all our winners and their outstanding performances in 2013!


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2 013 Awards

Cel ebrat in g Ou t s t an di n g A ch i eve ments Franchise Quality Award COLUMBIA, MONTGOMERY COUNTY, BUCKS COUNTY, MELBOURNE AND DAYTONA

Criteria: 100% compliance with documented SLC agreements for each client in Bond.

$1 Million Club

Pictured: Joe Nicolosi, Chari Richardson, Elliott Wilson, Kate Lang & Laura Brown. Award presented by Conrad Helms. Not Pictured: Jennifer Kirkpatrick

Franchise Million Dollar Club

Criteria: Annual sales must meet $1 million with additional awards for each million dollar in sales.

$1 Million Club Raleigh Columbus Sarasota Consolidated Phoenix Troy/Sterling Consolidated

Pictured: Joe Nicolosi, Chari Richardson, Susan Frew, Alison Broxterman & Keith Fairchild. Awards presented by Conrad Helms. Not Pictured: Brad Barbour, Brenda Davidorf, Dale & Mary Ann Vollrath, Sandra Ferris Goldin & Delores Patouhas.

Oklahoma City Montgomery County Mayo Jacksonville Melbourne Daytona

$2 Million Club

$2 Million Club Dallas Consolidated

Columbia

Melbourne Consolidated

Seattle Pictured: Sal Canino, Elliott Wilson, Laura Brown, Kate Lang, Joe Nicolosi & Don Thompson. Awards presented by Conrad Helms. Not Pictured: Marsha Bresson

Charlotte

$3 Million Club

$3 Million Club

$4 Million Club

Jacksonville Consolidated

$4 Million Club Seattle Consolidated

Pictured left: Keith Fairchild Pictured right: Sal Canino Awards presented by Conrad Helms.


January - May 2014

High Performance Leader Award ANGELA NAVARRO, MIKE WALDEN, ANGELA BLAND, TRAVIS ALMY, CAROLINE BETHUNE (pictured in order) Criteria: Revenue growth over 10% and profit growth over 10% year over year. Awards presented by Tom Bodeep.

VP Strategic Accounts CATHERINE RARY

Criteria: Achieve a new business “run rate” value over $2.5 million that is closed in the calendar year.

Commercial Recruiter of the Year BEN LAMPKINS Criteria: Based on Inavero Scores, Compliance Record, Stability and Satisfaction of Client Base and Fill Rate.

Ambassador Award CHICK-FIL-A

Criteria: Awarded to the On-Site location with the best overall performance.

Professional Recruiter of the Year ZACH SINES

Criteria: Minimum of 10% growth year over year and raw gross profit dollar growth year over year.

MVP Award ERIC ADAMS

Criteria: Chosen by TRC’s CEO as a “Most Valuable Player” award.


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Top Franchise Performer Awards

Criteria: Based on gross margin dollar increase over the previous year.

Second Place MARSHA BRESSON, CHARLOTTE FRANCHISE OWNER

Third Place SAL CANINO, SEATTLE FRANCHISE OWNER

Franchise Branch of the Year COLUMBIA

Criteria: Raw growth hours and raw gross profit year over year, staff stability, GM% growth over previous year and adherence to the TRC systems.

Pictured: Kate Lang, Elliott Wilson & Laura Brown. Award presented by Brian Robinson.

Top Sales Performers (pictured in order left to right)

Criteria: Minimum of 10% growth and raw profit dollar growth year over year.

First Place EVIN EARNHART Second Place EMILY REESE Third Place JULIE IVEY


January - May 2014

MILESTONES Celebrating Years of Service Five Years of Service KATHRYN ARRINGTON Ten Years of Service ERIC ADAMS, JOE NICOLOSI, TRAVIS ALMY AND TOM BODEEP

Fifteen Years of Service BRUCE JOHNSON AND COLLEEN GILBERT Twenty Years of Service BETH MILKS, MARY CLYMER AND SANDRA FERRIS-GOLDIN (Sandra Ferris-Goldin, not pictured)

Thirty Years of Service JIM CLARK


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2014 Kickoff Meeting Westin Atlanta Perimeter North • January 23-24, 2014

Ann Turner and Carolyn Edwards

Ben Lampkins and Jim Clark

Laura Brown and Kate Lang

Brad Barbour and Lydia Buckler

John Clifford and Eric Adams

Conrad Helms, Tom Bodeep, Joe Nicolosi, Catherine Rary, Heather Moore, Eric Adams

Sumner Bain, Jade Shankman, and Lynn Owens

Amber Laurin, Chelsea Ethridge, Tia Madoo


January - May 2014

Taste of Dunwood y

For the 4th year in a row, TRC has partnered with Children’s Healthcare of Atlanta at the annual Taste of Dunwoody. This 11th annual food tasting and fundraising event was held January 25, 2014, at the Crowne Plaza Ravinia. As the presenting sponsor, TRC is always excited to support the Children’s Foundation. TRC has the honor of presenting sponsor awards and this year Brian Robinson and Afton Lucente were the presenters. As a member of the Dunwoody community, it is a privilege for TRC to be a part of such an exciting event for such a great cause. Children’s Healthcare of Atlanta Foundation is a not-for-profit organization dedicated to bringing health, hope and happiness to children through philanthropic and volunteer support. The Foundation works with individual donors, charitable foundations and corporations to enhance medical services and programs and help care for children whose families could not otherwise afford to pay. This center treats more than 300,000 patients annually. TRC was proud to be a sponsor and we appreciate all the support from our employees who volunteered as well as those who came out to enjoy the evening.


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Celebrating Excellence

PRESIDENT’S CLUB WINNERS Ben Lampkins Evin Earnhart Julie Ivey Caroline Bethune Elliott Wilson Travis Almy Afton Lucente Emily Reese Angela Bland Zach Sines Angela Navarro Eric Adams Catherine Rary Mike Walden


January - May 2014

2014 Atlanta Golf

Invitational On a beautiful May Monday in Atlanta, Georgia, 84 golfers participated in the 2014 TRC Golf Invitational. 21 teams, made up of TRC employees and clients came together for outdoor fun and healthy competition. The tournament began with an 11am shotgun start and tournament winners were announced at the luncheon. Congratulations to all our participants and to the winners! Special thanks to all the volunteers who came out to help make the tournament a success!


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2014 Greensboro Golf

Invitational

The 2014 TRC Golf Invitational took place on Thursday, May 8, at the Grandover in Greensboro, North Carolina. TRC’s associates and clients had a shotgun start at 8:30am and ended the day with a lunch and awards. With 52 golfers participating, the competition was fierce. Thank you to all that participated and to all the winners!


January - May 2014

COMPANY-OWNED New Faces

T RC

Bryan Campbell, Performance Manager, Wika Daniel Lester, Site Recruiter, Wika Tia Madoo, Site Manager, Convergent Augusta Iulia Ene, Recruiter, Engineering Solutions Scott Cornelius, Business Development Manager, Austin Andrea Marquez, Site Manager, Convergent San Antonio Stephania Hart, Business Development Manager, Kennesaw

S po t l igh t

Larissa Boyce, HR/Recruiting Coordinator, Chick-fil-A Daniel Mintz, Technical Recruiter, Engineering Solutions Albert Simo, Commercial Recruiting Coordinator, Austin Allison Watermeier, Business Development Manager, Perimeter Victor Locks, Site Manager, Teleflex Medical Leslie Klein, Site Recruiter, AT&T Billing David Dixon, Performance Manager, Alcon/CIBA Vision Natalie Green, Recruiter, Birmingham Jim Paul, Sr. Business Development Manager, IT Solutions Genera Ferguson, Human Resources Business Manager, Chick-fil-A Will Swift, Sr. Technical Recruiter, IT Solutions Callie Alloway, Site Supervisor, Source One Direct Promotions Liz Rowland, Site Supervisor, Parkway Ventures Evin Earnhart, V.P., Atlanta Business Development, Atl. Reg. Barbie Shanahan, Implementation & Compliance Manager, Atl. Reg.

Alison Hunter, Client Development Manager (Operations), Perimeter

2014 Service Legend Winners

FRANCHISE

February 27th Community Meeting Winners at 5 Seasons Brewing Co.

Transfers

New Faces Aubrey Tsumas, Account Representative, Charlotte Lindy Heath, Sales, North Dallas Jim Henry, Recruiting Manager, Seattle Stephanie Ruffin, Employment Specialist, Daytona Rachel Santos, Client Service Supervisor, Melbourne

1. 2. 3. 4. 5. 6.

Afton Lucente Ashleigh Sturdy Amber Laurin Brittany Abston James Moyers Stacey Swain

Rishi Pandya, Administrative, Columbia Carrie Quinby, HR Generalist, Jacksonville Morgan Massey, Recruiting Assistant, Oklahoma City

HOME OFFICE New Faces Mary Buechner, Executive Administrative Assistant, Corporate Transfers Katrina Hensley, AP/Payroll Specialist, Corporate Hanne Parmele, Corporate Recruiter, Atl. Reg.

April 17th Community Meeting at South Terraces Auditorium: 1. Melissa Voyles 2. Kristen Keith


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Training RECRUITER/SITE MANAGER TRAINING May 12-16, 2014 Pictured left to right: Front: Brittany Thompson, Amie Boger, Natalie Green, Megan Jett Back: Jason Orologas, Bryan Campbell, Brittany Abston, Aleisa Hodgens, Victor Locks, Andrea Marquez, Albert Simo, Conrad Helms

News Notes Leigh and Tim McCord welcomed baby Kennedy Grace on March 14, 2014. Kennedy weighed 4 lbs, 11 ounces. Leigh is the Senior Recruiter in the Perimeter Office in Atlanta.

Congratulations to Noelle and Patrick McGreevy on the birth of their daughter, Stella Ann. Stella was born on May 27th at 10:18am and weighed 8 lbs. 1 oz. She was 20 inches long. Noelle and Stella Ann are doing great! Noelle is the Marketing Coordinator at TRC’s Corporate Office.

Marion Roberts and her husband, Chris, welcomed a new son into their lives! William Rhett was born at 7:12am on May 23rd, weighing 7 lbs. 8 ozs. Marion is the Performance Manager at Office Max in McCalla, AL. Best wishes to these parents and welcome to little William.


Anniversaries Sarah Downes 1/1/2008 Sarasota

Emily J. Reese

4/11/2011

Engineering Solutions

Kristen Keith

Allison A. Watermeier

4/14/2014

Perimeter

Elizabeth Rowland 1/1/2013 Kennesaw

Victor M. Locks

4/14/2014

Teleflex

Aubrey Tsumas

Alli Cummings

4/16/2010

Corporate – HR

Mary Clymer 1/3/1994 Greensburg

Leslie Klein

4/16/2014

Bellsouth Billing

Jennifer McCurdy

1/3/2011

Melbourne

Natalie D. Green

4/16/2014

Birmingham

Bryan T. Campbell

1/6/2014

Wika On-Site

David Dixon

4/16/2014

CIBA Marketing

Amie K. Boger

1/7/2013

Winston-Salem

Stephanie Ruffin

4/16/2014

Daytona

Angela Bland

1/10/2011

IT Headquarters

Craig E. Kumpf

4/26/1990

Corporate – Executive

Tia A. Madoo

1/13/2014

Convergent-Augusta

James F. Paul

4/28/2014

IT Staffing

Dale Vollrath

1/20/1997

Sarasota

Genera D. Ferguson

4/28/2014

Chick-fil-A

Mary Ann Vollrath

1/20/1997

Sarasota

Carrie A. Quinby

4/28/2014

Jacksonville East

Iuliana Ene

1/23/2014

Engineering Solutions

William L. Swift

4/29/2014

IT Staffing

Hanne G. Parmele

1/30/2012

Atlanta Region HQ

Jaycee Wright

5/1/2013

Wika On-Site

Brenda Davidorf 1/31/1994 Columbus

Callie Alloway

5/1/2014

Source One On-Site

Melissa Voyles

1/31/2012

Engineering Solutions

Chari M. Richardson

5/6/2002

Ambler

Morgan Massey

2/3/2014

Oklahoma City

Sharon Estrada 5/11/2010 Phoenix

Ryan Andrews

2/13/2012

Jacksonville East

Erin Powers

Kathryn Arrington

2/18/2009

Jacksonville East

Andrea E. Marquez

2/19/2014

Convergent – SAT

Scott G. Cornelius

2/19/2014

Austin Professional

Ashleigh Sturdy

2/27/2012

Suwanee

Marsha Bresson

2/29/1988

Charlotte

Chelsea L. Ethridge

3/1/2013

Convergent – Montgomery

Conrad C. Helms III

3/1/2013

Atlanta Region HQ

Sumner Bain

3/1/2013

Corporate – HR

Stephania R. Hart

3/3/2014

Kennesaw

Rosemary W. Hobbs

3/4/2013

Peachtree Corners

Matthew Lester

3/4/2013

IT Staffing

Cassie M. Davis

3/4/2013

IT Staffing

Marion A. Roberts

3/4/2013

OfficeMax On-Site

James Henry

3/10/2014

Bellevue

Aleisa Y. Hodgens

3/14/2011

Corporate – Training

Alison N. Broxterman

3/16/1998

Oklahoma City

Shirley A. Estlund

3/17/1998

Corporate – Credit

Leigh McCord

3/17/2010

Perimeter

Larissa M. Boyce

3/17/2014

Chick-fil-A

1/1/2013 1/2/2014

Peachtree Corners Charlotte

5/20/2013

Jacksonville East

Kathryn Lang 9/1/2012 Columbia Mary C. Buechner

3/24/2014

Corporate – Executive

Rachel Santos

3/24/2014

Melbourne

Rebecca Kohlhagen

3/26/2007

Corporate – Accounting

Stephen T. Almy

3/30/2004

Engineering Solutions

Carolyn K. Fairey

4/1/1985

Corporate – HR

David F. Suever

4/1/2008

Corporate – Credit

Stacey Swain

4/1/2011

Corporate – Payroll/Billing

Jillian Stanford

4/1/2011

Vesta On-Site

Daniel B. Mintz

4/1/2014

Engineering Solutions

Olivia Chambers

4/2/2007

Oklahoma City

Laura Brown

4/2/2008

Columbia

Edited by Mary Buechner

Albert R. Simo

4/3/2014

Austin Professional

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Interchange Jan-May 14  
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