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BD College

Course Descriptions


BD Boot Camp® for Managers..................$2,795 Managers Walking the Talk Designed exclusively for: All variable and fixed operations managers and e-Commerce personnel

When is this course offered? Monthly - Class schedule: Tuesday-Wednesday......................................................9:00 a.m.-6:30 p.m. Thursday.........................................................................9:00 a.m.-4:30 p.m. See calendar and enroll at www.mytraver.com/college/calendar.htm

Our objective: Teach your managers how to... • Increase sales • Decrease turnover • Increase “quality showroom traffic” daily • Decrease “cost of sale”

Why attend? BD Boot Camp for Managers is the first step for all variable and fixed operations managers and e-Commerce personnel. It is our core course packed with the fundamentals of Business Development. BD Boot Camp for Managers lays the foundation for each Business Development wing, and includes the process, skills and techniques to master bedrock pieces such as the Appointment Cycle®, fundamental and intermediate communication skills, incoming phone opportunities, Internet opportunities, unsold prospect follow up, owner loyalty, Business Development operations, and integrating e-Commerce and Service Development into your Business Development Plan. All in all, 13 powerful and influencial skills are taught during BD Boot Camp for Managers. The types of skills that make past attendees say: “If I had known this stuff before, I could have doubled my business this last year.” “The BEST real-world training I have received in the 20-plus years I have been in the business.” “My dealership sold seven extra cars while I was in class, because of me calling from 1500 miles away... powerful stuff, thanks.”

2 Copyright © 2012, ADP,2Inc. All Rights Reserved. Copyright © 2012, ADP, Inc. All Rights Reserved.


Internutz! (Internet Training)...........................$2,795 The e-ssentials Designed exclusively for: e-Commerce personnel

When is this course offered? On-demand - Class schedule: Tuesday-Wednesday.............................................9:00 a.m.-6:30 p.m. Thursday................................................................9:00 a.m.-4:30 p.m. Pre-enroll at www.mytraver.com/pre-enroll

Our objective: Separate yourself from the competition while providing the leadership, infrastructure, and resources to ensure a return on your e-Commerce initiatives and investments. Through intensive class discussions, case studies, executive presentations, and interaction with peers and facilitators, participants will gain insights on new business paradigms and ways in which they can take advantage of the capabilities of electronic business.

Why attend? Internutz! is an advanced e-Commerce skills course for the e-Commerce professional. Internutz! combines proven skills and techniques with state-of-the-art processes and thinking to create the highest performing automotive e-Commerce solution availablel. During Internutz!, students learn the critical skills to engage a client through proven best practices and advanced communication skills. Internutz! focuses on each phase of eCommerce from building relationships, appointment setting, unsold prospect follow up, and owner loyalty, as well as strategic and tactical processes to engage unresponsive clients. Lab activities include analyzing the competition, process refinement, and template creation.

3 Copyright Š 2012, ADP,3Inc. All Rights Reserved. Copyright Š 2012, ADP, Inc. All Rights Reserved.


@YourService.....................................$2,795 Generating Quality Service Lane Traffic Designed exclusively for: Service Director, Service Manager, Service Advisor, Service Assistant, Call Agent, Customer Relations Manager, BDM

When is this course offered? On-demand - Class schedule: Tuesday-Wednesday................................................9:00 a.m.-6:30 p.m. Thursday...................................................................9:00 a.m.-4:30 p.m. Pre-enroll at www.mytraver.com/pre-enroll

Our objective: Teach your SDC how to implement a Service Appointment Cycle that will: • Grow service revenue • Drive and increase service appointments • Increase up sell opportunities • Improve service satisfaction • Create solid campaigns • Generate more service opportunities

Why attend? @YourService is designed to drive predictable and profitable business to the service drive. Using the Service Appointment Cycle as a model, @YourService assembles all the parts of a well-run Service Development system: incoming service calls, outbound service campaigns, service-specific advanced communication, information management, process maximization, and creating service loyalty.

4 Copyright © 2012, ADP,4Inc. All Rights Reserved. Copyright © 2012, ADP, Inc. All Rights Reserved.


Man & Equip (Executive Training)......................$2,195 The Critical Component to Growth Designed exclusively for: CEO, COO, DP, GM, GSM

When is this course offered? On-demand - Class schedule Wednesday...............................................................9:00 a.m.-5:00 p.m. Thursday.................................................................9:00 a.m.-12:15 p.m. Pre-enroll at www.mytraver.com/pre-enroll

Our objective: Customize a detailed growth plan that allows your dealership to surpass last year’s sales by 25%

Why attend? Man & Equip is an executive level class open only to senior leadership. In 1 ½ fastpaced days, Man & Equip examines the people, components, and activities necessary for maximum profitability and ROI from enterprise-wide Business Development. Topics include Implementing Positive Change, Performance Drivers, Appointment Cycle Mastery, Strategic Growth and Leadership Leverage, and the 15-Minute Management Tool.

5 Copyright © 2012, ADP,5Inc. All Rights Reserved. Copyright © 2012, ADP, Inc. All Rights Reserved.


2550 Gray Falls Drive, Suite 400 • Houston, TX 77077-6675 Phone: 281-752-6262 • Fax: 281-556-5400 • 800-929-8478 info@travertech.com

www.mytraver.com

Copyright © 2012, ADP, Inc. Traver Technologies®, BDC®, BDM®, BDS®, and Traver BD System® are registered trademarks of ADP, Inc.

BD College Course Description  

Courses offered in our Houston BD College locaton. Traver Technologies BD College.

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