Issuu on Google+

WINTER SKI COLLECTION 2011-2012 23 ALL-INCLUSIVE SKI RESORTS FRANCE | ITALY SWITZERLAND | CHINA | JAPAN

moreexclusivemoreinclusive

W H E R E

H A P P I N E S S

M E A N S

T H E

W O R L D


23 Resorts and To Bern

Évian

Aigle

Thonon

VILLARS-GRYO ON

● Villars-sur-Ollon | p.68 POR RTES DU RTES DU SOLEIL SOLEIL IL

Geneva

To Paris

ALPES VAUDOISES

● Avoriaz | p.54

SWITZERLAND

HAUTE-SAVOIE Cluses Saint-Gervais

Annecy

GRAND GRAN DC CHAMONIX N

p.38 | Chamonix Mont-Blanc ●

FRANCE

CERVINIIA - ZERMATT

Col du GrandSaint-Bernard

p.64 | Cervinia ●

Tunnel du Mont-Blanc

GRAND DOMAIN AINE E

To Lyons

GRANDE PLAGNE • LES ARCS ARC AR • PARADIS PARA PA DISKI

p.26 | Valmorel Chalet NEW Apartments p.28 | Valmorel ● ●

Chambéry

Moutiers

Châtillon

VAL D’AOSTE

Bourg-Saint-Maurice Col du PetitSaint-Bernard ● Arcs Extrême | p.52 Col de l’Iseran

● Peisey-Vallandry | p.42

ITALY

● Aime la Plagne | p.50 ● La Plagne 2100 | p.40 ESPAC ESPA CE KILLY C Y

● Tignes Val Claret | p.36 ● ● Val d’Isère | p.32

LES 3 VA VALLÉE ES

Méribel l’Antarès | p.46

● Méribel Aspen Park | p.44 ● ● Méribel le Chalet | p.47 ● Val Thorens | p.48 Grenoble Tunnel du Fréjus

● L’Alpe d’Huez la Sarenne | p.56 VA VAL ALLÉE AL LLÉE DE DE L’OISA L’OISANS NS

Col du Lautaret

Torino

Oulx

p.58 | Les Deux Alpes ●

HAUTES-ALPES p.60 | Serre-Chevalier ●

FRANCE |

GRA RAND AND SERRE-CH HEVALIER VA ALIE ER

PIÉMONT

Alpine skiing at Les Deux Alpes 3∑

TYPE OF RESORT ●

LUXURY CHALETS

● 5∑ 5∑ LUXURY SPACE ● 4∑ PREMIUM RESORT ● 3∑ CLASSIC + RESORT

French Summits | p.24

FRANCE |

Val d’Isère 5∑ Luxury Space


Luxury Chalets

in the world’s finest ski domains To Davos

HAUTE-E ENGADINE

KLEINE KL LEIN N SCH HEIDEGGMÄNNLICHEN

p.66 | Saint-Moritz Roi Soleil ●

● Wengen | p.70

LES GRISONS

To Tirano

JUNGFRAU

Roads Country Borders Ski Domains Airports

To Milan

Train Stations Scale

25 km

Paris

Sahoro ● FRANCE

Yabuli ● SWITZERLAND

JAPAN

Geneva Chambéry Milan Lyons Grenoble ITALY

SWITZERLAND |

Snowshoe walks at Wengen 3∑

CHINA |

Yabuli 4∑

Italian, Swiss, Chinese, Japanese Summits | p.62

CHINA

JAPAN |

Sahoro 4∑


Foreword E

njoy new experiences this winter in a Club Med Ski Resort with your family, partner or friends. Whether you are tempted by snow sports or relaxation, the summits of Europe or Asia, the choice is yours… Nestled in a stunning natural environment in the Alps, the new 4∑ Valmorel Resort, designed to feel magical, offers you the very best of nature, comfort and winter sports for all the family. During your stay at the heart of an exclusive, unspoilt ski domain, take advantage of the large range of snow sports and other activities on offer to suit all ages and, for even more services and greater comfort, discover the 5∑ Luxury Space. Why not also surrender to the temptation of a private luxury Chalet Apartment at Valmorel with a butler and personalised services? If you are looking for a little indulgence, try the 5∑ Luxury Space in the 4∑ Val d’Isère Resort, ideally situated at the foot of the slopes. Enjoy spacious accommodation and a variety of special benefits tailored to suit your needs, such as those arranged by our concierge service, and relax after a day of skiing in one of the outdoor hot tubs. Finally, on the other side of the world, experience the fun of winter sports at 4∑ Yabuli, Club Med’s first Resort in China, situated in the largest ski destination in the country. Clean mountain air, the joys of snow sports and a range of activities for non-skiers are all on the agenda. Club Med wishes you an unforgettable ski holiday and all the happiness in the world.

Henri Giscard d’Estaing President & CEO, Club Med

Grand Domaine, Valmorel


Contents Discover What’s New at Club Med Valmorel, the New Family Resort Valmorel Chalet Apartments Val d’Isère 5∑ Luxury Space

p. 8 p. 9 p. 9

The Club Med Experience History of Club Med Choose Your Level of Comfort What’s Included Children Snow Sports Spa and Well-Being Christmas, New Year and April in the Mountains Speaking Your Language Your Loyalty Programme Exclusive Winter Ski Offers

p. 6 p. 11 p. 12 p. 14 p. 16 p. 18 p. 19 p. 20 p. 21 p. 22

All Our Resorts Worldwide Our Resorts at a Glance French Ski Resorts Italian, Swiss, Chinese and Japanese Ski Resorts Activities and Services in Each Resort

p. 4 p. 24 p. 62 p. 105

All You Need to Know About Your Holiday

p. 73

The air holidays and flights in this brochure are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 1020. Club Méditerranée SA is a Member of ABTA with membership number V6608. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 68-71 Newman Street, London W1T 3AH Tel.: 020 7637 2444 or www.abta.com. The above applies only to services supplied by Club Méditerranée SA and does not apply to services featured in this brochure that are provided by any other company. Club Méditerranée SA (Incorporated in France with limited liability), Gemini House, 10-18 Putney Hill, London SW15 6AA. Registered in England No. 1107058. VAT Reg. No. GB 240 7896 44. All prices in this brochure supersede those featured in the Winter 2012 Preview brochure. If the price of a holiday for any given Resort or departure date is different from one brochure to another, the applicable price will be the one indicated in the brochure most recently published. The prices quoted in the brochure are correct at the time of publication but subject to change. You will be notified of the correct price of your holiday at the time of booking. Publication date: June 2011.


Select your perfect FRENCH SUMMITS 4 LEVELS OF COMFORT

LUXURY CHALETS 5∑ LUXURY RESORTS & 5∑ LUXURY SPACES 4∑ PREMIUM RESORTS 3∑ CLASSIC + RESORTS

3 TYPES OF RESORTS RESORTS WITH CLUBS FOR CHILDREN AND/OR TEENS: children’s/ teens’ families, couples, friends clubs

for everyone

from 18 years old

RESORTS FOR EVERYONE WITHOUT CLUBS FOR CHILDREN AND/OR TEENS: couples, families, friends

26 28

RESORTS FOR ADULTS ONLY: friends, singles, couples

31

Valmorel Luxury Chalet Apartments Valmorel Valmorel 5 ∑ Luxury Space

HIGH STANDARD SKIING Resorts offering perfect skiing conditions for advanced skiers: plenty of good high snow, a significant elevation difference standard skiing and many kilometres of slopes with a variety of runs and landscapes. SKI FROM THE DOOR Resorts with direct access to the slopes, ski from you can ski from the door or pick up the the door slopes from no more than 150 metres away. CHARM & PRESTIGE charme & Resorts built in a traditional style, prestige featuring alpine chalets or luxury hotels and situated at the heart of beautiful and famous ski resorts. SPA & WELL-BEING Resorts with spas, the perfect place for you to indulge and take time to pamper yourself. NON-SKIING ACTIVITIES INCLUDED Resorts with non-skiing activities: nonskiing snowshoe walks*, hiking*, swimmingactivities pool, Turkish bath, sauna and weights

room, depending on the resort. At least two of these activities are included in your package.

32 35 36

Val d’Isère Val d’Isère 5 ∑ Luxury Space Tignes Val Claret

GRAND CHAMONIX 38

Chamonix Mont-Blanc

PARADISKI 40 42

La Plagne 2100 Peisey-Vallandry

LES 3 VALLÉES 44 46 47 48

Méribel Aspen Park Méribel l’Antarès Méribel le Chalet Val Thorens

GRANDE PLAGNE 50

Aime la Plagne

LES ARCS 52

Arcs Extrême

PORTES DU SOLEIL 54

Avoriaz

VALLÉE DE L’OISANS RESORTS HIGHLY RECOMMENDED BY UK CUSTOMERS, see p. 20. ▲

Resorts partially renovated within the last 3 years.

Resorts not featured in this brochure. Please contact us for more information.

56

L’Alpe d’Huez la Sarenne

LES 2 ALPES 58

Les Deux Alpes

GRAND SERRE CHEVALIER 60

4

NEW NEW RESORT NEW 5∑ LUXURY SPACE

ESPACE KILLY A SELECTION OF FIVE HOLIDAY EXPERIENCES

spa & wellbeing

GRAND DOMAINE

Serre-Chevalier

RENOVATED RESORT ▲ NEW 5∑ LUXURY SPACE


All-Inclusive holiday ITALIAN, SWISS, CHINESE, JAPANESE SUMMITS WINTER SUN COLLECTION 2011-2012 43 ALL-INCLUSIVE SUN RESORTS INDIAN OCEAN | CARIBBEAN | USA MEXICO | MEDITERRANEAN | FAR EAST

moreexclusivemoreinclusive

W H E R E

H A P P I N E S S

M E A N S

T H E

W O R L D

Discover our Sun Resorts P

P

ITALY 64

P

Cervinia

SWITZERLAND 66 68 70

P

Saint-Moritz Roi Soleil Villars-sur-Ollon Wengen

P

INDIAN OCEAN & ASIA THE CARIBBEAN & AMERICAN COASTS AFRICA & MIDDLE EAST MEDITERRANEAN & ATLANTIC COAST EUROPEAN MOUNTAINS & COUNTRYSIDE

CHINA ♦

Yabuli

NEW RESORT

JAPAN ♦

Sahoro

RENOVATED RESORT ▲

> To find out more about each Resort, please see the dedicated Resort pages.

5


Club Med, making dreams come true since 1950

6

1950

1956

1970

1996

A legendary duo is born: Gérard Blitz and Gilbert Trigano

The 1st Ski Village at Leysin in Switzerland

Already the biggest Sports Academy in the world

The 1st well-being spas to relax in

1952

1967

1992

The 1st Bungalow Resort on Corfu in Greece

Creation of Mini Club Med®, under careful supervision of our G.O®s

A Sailing Ship Cruise with 5 masts: the Club Med 2


“The purpose of life is to be happy; the place to be happy is here. And the time to be happy is now.”

2005

2009

2010

The new flagship Mountain Resort: 4∑ Peisey-Vallandry, France

Children’s clubs focusing on nature and heritage

The luxury Albion Villas in Mauritius

2004

2007

2010

2011

The new luxury concept – Marrakech le Riad

The 1st 5∑ Resort: La Plantation d’Albion Club Med

Sinai Bay, new 4∑ Resort between Sinai and Red Sea

The 1st luxury Chalet Apartments at Valmorel in the Alps

Non contractual illustration

Gérard Blitz

7


Discover Valmorel, an outstanding new Resort in the Alps Valmorel 4∑ Resort - FRANCE

For illustration purposes only

A stunning new Resort which offers exceptional comfort in a beautiful natural setting.

New Valmorel Resort

An enchanting destination

The joys of winter sports for all the family

In a traditional and easily accessible ski destination in Savoie, Club Med has created a new Resort where you can ski from the door to reach the 150km of ski slopes in the Grand Domaine, suitable for skiers of all levels. This is a welcoming Resort with exquisite interior design by Marc Hertrich and Nicolas Adnet.

Valmorel is the first Club Med Winter Resort in France to offer full children’s facilities, from Baby Club Med®* to Club Med Passworld®(1). In addition to skiing and snowboarding classes, there are lots of other activities such as snowshoe walks and an ice rink on offer in the Resort.

The 5∑ Luxury Space at the Valmorel 4∑ Resort Yet more comfort and services at the heart of the Resort

A room service breakfast

8

5∑ Luxury Space Suite (50 to 59m²)

For illustration purposes only

All of the delights of the 5∑ Luxury Space Enjoy all-inclusive luxury in an exclusive space: luxury accommodation in 26 spacious Suites*, a private lounge overlooking Mont Blanc, dedicated ski room, concierge service, champagne(2) served from 6pm and access to all the activities and services in the 4∑ Resort.

For full information on Valmorel, see p. 28 to 31.


Chalet Apartments at Club Med Valmorel

23m² master bedroom in a 2-bedroom Chalet Apartment

For illustration purposes only

Luxury apartments within the Chalet

Chalet reception lounge

For illustration purposes only

For illustration purposes only

Experience the pure luxury and warm welcome of your very own private Chalet Apartment.

Luxury accommodation

Exclusive services

Unlimited access to 4∑ Resort

At the foot of the slopes, the 2, 3 or 4-bedroom Chalet Apartments (85 to 194m²) offer everything you could possibly desire (kitchen, open fire, terrace, state-ofthe-art equipment, Wi-Fi access, private ski cabinets and much more) in a sophisticated yet warm design.

Whilst staying in a Chalet Apartment you will enjoy the service of your own butler to cater to all of your needs. There is also the option of a personal Chef*, Spa treatments* in your chalet, a private reception-lounge and champagne(2) in the evening.

A shuttle service will take you to enjoy unlimited access to all of the activities and services that the main Resort has to offer: several restaurants, indoor heated pool, ice rink, facilities and supervision for children, and much more.

For full information on the Chalet Apartments at Valmorel, see p. 26 to 27.

*At extra cost. (1)During the French school holidays and/or those of other countries (please contact us for more information). (2)Served by the glass from 6pm. Drinking too much alcohol can endanger your health.

9


Experience the striking Val d’Isère 5∑ Luxury Space

The comfort of a 5∑ Luxury Space Suite (49m²)

Hot tub on the terrace

Champagne included(1)

A superb new 5∑ Luxury Space

Top of the range services

Bespoke services

In a prestigious location at the heart of Espace Killy, this Luxury Space is ideally located in a new wing of the 4∑ Resort, with breathtaking views over the Solaise massif.

Luxury accommodation in 25 Suites* (49 to 63m²), a private lounge with library and champagne(1) served from 6pm, an exclusive terrace with hot tub, games area and unlimited access to the activities in the 4∑ Resort.

A concierge service, continental breakfast room service, priority booking in our restaurant serving speciality dishes and the Club Med Spa* by CINQ MONDES.

For full information on Val d’Isère, see p. 32 to 35. 10

*At extra cost. (1)Served by the glass from 6pm. Drinking too much alcohol can endanger your health.


More choice more levels of comfort A choice of several room categories(1):

Club Room:

Deluxe Room*:

Suite*:

a room offering a good level of comfort and facilities.

a spacious and comfortable room with a fully furnished lounge area in a superior location in the Resort.

ideally situated, an extremely spacious and beautifully designed room with a terrace or balcony, and continental breakfast room service included.

Experience Club Med at our 3∑ and 4∑ Resorts 3∑ Comfort + Resorts 8 Resorts in the Alps Resorts with a friendly atmosphere offering a choice of comfortable accommodation, and local and international buffets of outstanding quality, with a variety of sports activities included and a well-being centre*(1). The bar at Aime la Plagne 3∑, FRANCE

4∑ Premium Resorts 14 Resorts in the Alps and Asia

Relaxing by the pool at Villars-sur-Ollon 4∑, SWITZERLAND

Top quality Resorts with a welcoming atmosphere, large choice of elegantly decorated accommodation from Club Rooms to Suites* and “Table Gourmet” Cuisine offering international dishes or local Savoie specialities. A wide choice of sports activities is also included, as is access to big-name Spas*(1).

Discover our 5∑ Luxury Spaces and Chalet range 5∑ Luxury Spaces

Chalet Apartments

in 4∑ Resorts At Valmorel and Val d’Isère

at Valmorel

A private area at the heart of a 4∑ Resort, offering luxury accommodation in spacious Suites*. 5∑ Luxury Space guests enjoy exclusive services: champagne(2), a private ski room, a concierge service and priority booking in our restaurant serving Savoie specialities. And of course, access to the 4∑ Resort’s facilities and activities. Valmorel Chalet Apartment, FRANCE

Ski from the door of an exclusive private Chalet Apartment, offering spacious luxury accommodation with 2 to 4 bedrooms, terrace and private ski cabinets. Bespoke services are available: a butler, a special reception-lounge, spa treatments* at your Chalet and/or a private Chef*… plus unlimited access to the Valmorel 4∑ Resort’s all-inclusive facilities.

*At extra cost. (1)Depending on the Resort. (2)Served by the glass from 6pm. Drinking too much alcohol can endanger your health.

11


More exclusive more inclusive

Méribel l’Antarès 4∑, FRANCE

Resorts in top ski locations 23 Resorts in 5 countries: France, Italy, Switzerland, China, Japan. S Located at the heart of the most beautiful ski domains, with ski from the door in most Resorts. S Resorts located at altitudes of up to 2,300m. S

Fondue at Méribel Aspen Park 4∑, FRANCE

Varied, high-quality dining International cuisine buffets, speciality and/or high-altitude restaurants, après-ski snacks. S Sweet and savoury snacks throughout the day and in the evening. (6) and S A choice of alcoholic and non-alcoholic beverages cocktails. (6)(7) in the 5∑ Luxury Spaces and Chalet Apartments. S Champagne S

12

Suite* with valley views at Peisey-Vallandry 4∑, FRANCE

Resorts and rooms with refined comfort A choice of Resorts: 3∑ Resorts, 4∑ Resorts, 5∑ Luxury Spaces and Luxury Chalets. Different types of accommodation(1)(2): Club Rooms, Deluxe S Rooms* or Suites*. S

Alpine skiing class at Aime la Plagne 3∑, FRANCE

Supervised classes with the all-inclusive package Small group classes taught by professional ski instructors: Alpine skiing, snowboarding or cross-country skiing(8)(9), and much more. For all levels from beginner to advanced. Special children’s classes in Resorts with children’s facilities. S S Ski lift passes to take you up to the slopes in the finest ski domains. S

The list of services given on these two pages is merely indicative and is not exhaustive. Services may only be available at certain Resorts and/or on certain dates and/or be subject to certain conditions and/or subject to availability. For more detailed information, please refer to the Resort pages, check with your travel agent or visit www.clubmed.co.uk. *At extra cost. **At extra cost or free of charge, depending on the Resort. (1)Depending on the Resort. (2)Price may vary depending on the category of room chosen.


A Club Med all-inclusive holiday really does include everything you could possibly need. It’s truly all-inclusive.

It’s all about children at Villars-sur-Ollon 4∑, SWITZERLAND

Services specially designed for our littlest of customers

Club Med Passworld® at Arcs Extrême 3∑, FRANCE

Clubs and activities for children and teenagers Supervision, and activities designed for all ages. ® S Mini Club Med , for children aged 4 to 10 years inclusive. ® or Club Med Passworld®, for ages 11 to S Juniors’ Club Med 17 inclusive(4)(5). (4)(5) : a personalised course. S Special Teens Ski Programme S

®(1)

A Club Med Baby Welcome pack: childcare equipment, the Baby Zone in restaurants, a baby-feeding room, and much more. (3) S Free holidays for under 4-year-olds . ®(1) * and Petit Club Med®(1)*. S Baby Club Med S

The outdoor pool at Peisey-Vallandry 4∑, FRANCE

Other activities(1) Guided snowshoe walks(8)(9) or time to relax in the pool, solarium, gym, Turkish bath** or sauna**. S Evening entertainment for all ages, Children’s Show, concert. S A different atmosphere in every Resort: some sporty, some with a party feel and others for relaxation, and all for couples, friends or families to enjoy. S

The reception at Cervinia 4∑, ITALY

Stress-free travel Return flights including all taxes, with transfers to and from your Resort(10). (10) when holidaying in S Personal welcome and private transfers our Suites*, in the 5∑ Luxury Spaces within our 4∑ Resorts or in one of our Chalet Apartments. S

(3) See full terms and conditions on page 96. (4)From ages 12 to 17 inclusive at Arcs Extrême. (5)During the French school holidays and/or those of other countries (please contact us for more information). (6)Drinking too much alcohol can endanger your health. (7)Served by the glass from 6pm. (8)Refer to Resort page. (9)Excluding the Non-Skier, Non-Hiker package offered in some Resorts, see p. 96. (10)Only if you have chosen a Club Med Package that includes transport.

13


More for kids more fun

9.30 am

4.00 pm

10.00 am

Warm-up before we set out to enjoy the mountains.

5.30 pm

Tea-time and play-time.

Ski lesson(3) or other outdoor activities.

Time to spend a couple of hours with the parents.

Dedicated facilities for children For ages 4 to 23 months inclusive

For ages 2 and 3 ®*

For ages 4 to 10 inclusive

PETIT CLUB MED

MINI CLUB MED®

Fun and spacious play areas including outdoor access, where your little ones can wear themselves out with their new-found friends. There are a host of activities to enjoy on their own or in a group, with G.O®s on hand to encourage their discovery.

Fun activities and an introduction to the delights of the mountains, are all overseen by our G.O®s in small groups tailored to suit the level of each child. They can discover the joys of Alpine skiing in the snow garden and have the chance to advance through the grades.

BABY CLUB MED®* Delightful cocoons of happiness for little cherubs to enjoy, giving them plenty of cuddles and peaceful moments, with specially designed activities to stimulate body and mind. Run by G.O®s who are specialists and/or experienced in childcare and/or caring for babies.

14

*At extra cost. **At extra cost, to be booked on site, subject to availability. (1)During the French school holidays and/or those of other countries (please contact us for more information). (2) From ages 12 to 17 inclusive at Arcs Extrême. (3)From 4 years of age, in Resorts with children’s clubs. (4)From 8 years of age, in Resorts with children’s clubs, during French school holidays and/or those of other countries (please contact us for more information). From 12 years of age outside French school holidays. (5)From 11 years of age, for level 3 skiers and above, in Resorts with teens’ club, during French school holidays and/or those of other countries (please contact us for more information). (6)In 5 Resorts.


40 years’ experience making families happy Under the watchful eye of our specialist G.O®s, children can play to their hearts’ content in specially designed play areas. In the children’s clubs*, inspired by nature, they discover through play the wonders of flora and fauna and the local heritage and learn new sports or creative activities. To make life easier for parents, there is a range of special services available: a Baby Welcome kit, a baby-feeding room open 24 hours a day, specially designed meals, baby sitting**, and much more.

12.00 pm

7.30 pm

Lunch specially designed for babies and young children.

Stories and songs with our G.O®s during the evening.

2.00 pm

9.00 pm

Clubs for teens For ages 11 to 17 inclusive ®(1)(2)

Games in the snow and/or creative workshops with our G.O®s.

The week’s spectacular show, perfect for the whole family!

SNOW SPORTS

For ages 11 to 17 inclusive

CLUB MED PASSWORLD

JUNIORS’ CLUB MED®(1)

Exclusive areas specially designed with teenagers in mind, where everything is possible and nothing is imposed. Sports and artistic activities, sound mixing, hiphop, making videos, watching films… which makes for very busy teens!

Freedom to meet, chat and get involved in activities just for teenagers, organised by dedicated G.O®s

All information on children’s activities and clubs can be found on p. 76 to 79.

NEW: Introduction to Snow course*. From 3 years of age, discover skiing and the joys of snow, alongside the regular activities at Petit Club Med®*(6). • From 4 years of age: introductory Alpine ski classes for fun and fast progress(3). • From 8 years of age: introduction to snowboarding(4). • From ages 11 to 17 inclusive: the Special Teens Ski Programme offers teens the chance to try out various types of winter sports(2)(5).

15


More sports more to experience

Alpine skiing in the domain of Les Trois Vallées

Cross-country skiing

Group snowboarding classes

A wide range of all-inclusive activities All-inclusive holidays by Club Med include lift passes and classes with specialist instructors, a choice(3) of Alpine skiing, snowboarding(4) and cross-country skiing(5) classes, suitable for every age(1) and level. Helping you to get the most out of your winter sports.

16

Professional lessons in small groups

3 levels of classes

Our committed professional instructors, fully trained to ensure your safety, lead groups with a maximum of 12 people in programmes adapted to their level and offer personalised advice so that every learner progresses and has fun.

Beginners (introduction to skiing and basic technique), intermediates (developing techniques on the slopes, adapted to your level) or advanced (developing techniques and speed, long runs in the best spots).

Club Med Ski Service®*

CLUB MED SKI SERVICE Every Resort has its own Club Med Ski Service®*, where you can rent your equipment, with top quality, famous brand skis and boots. Get 15% off(2) by selecting your equipment when you make your reservation.

For full information on snow sports and other activities, see p. 80 to 84.


Lots of other activities for all Club Med offers you a broad range of activities so you can enjoy something different(3): luge for the little ones, guided walks (boots or snowshoes), snowmobiles* and ice rinks**, and more besides. Or just take time out in the pool, gym, sauna or Turkish bath(5)**.

Fitness classes at Val d’Isère 4∑ with 5∑ Luxury Space, FRANCE

Trekking with snowshoes in the domain of Les Portes du Soleil

The heated outdoor pool at Méribel l’Antarès 4∑, FRANCE

EXCLUSIVE

TAKE A CLOSER LOOK AT ONE OF OUR NEW RESORTS: The new Valmorel Resort is ideal for enjoying winter sports as a family: in addition to experiencing the full range of snow sports on offer, you can take advantage of the Non-Skier and Non-Hiker package, plus enjoy the Club Med Resort’s ice rink and indoor pool. Unlimited access to the ice rink at Valmorel 4∑ with 5∑ Luxury Space, FRANCE

*At extra cost. **At extra cost or free of charge, depending on the Resort. (1)For children, classes offered as part of our Children’s or Teens’ Club packages. (2)Discount excludes insurance, and only valid if equipment is reserved prior to arriving at the Resort (subject to availability of stock). (3)Depending on the Resort from age 12. (4)Snowboarding from age 8 during French school holidays in Resorts with children's/teens' clubs (except Chamonix Mont-Blanc and Arcs Extrême from age 12) and from 12 outside French school holidays in all the Resorts (except Sahoro and Yabuli from age 8 during the all the season). (5)Depending on the Resort.

17


More relaxation more prestigious Spas*

Club Med Spa by Decléor, Cervinia 4∑, ITALY

A unique experience for all the senses Club Med has teamed up with renowned brand names(1) to bring you the very best in well-being spa treatments and massages(2). You can also discover the benefits of the exceptional treatments that some of the leading brands have created exclusively for Club Med: ”Instant Club Med” by Carita, ”Club Med Energy Massage”(2) by CINQ MONDES, and ”Recovery Treatment” by Payot.

DISCOVER: an exquisite new Spa*: Club Med Spa* by Carita at 4∑ Valmorel with 5∑ Luxury Space, France A majestic 594m² Spa by Carita comprising 12 treatment rooms, a relaxation area, Turkish bath with exfoliation room and hairdresser, together offering a full range of services for your well-being: face, body and hair treatments.

Information on individual Spas* can be found on Resort pages.

18

*All services available in our Spas and Massage Areas(2) are at extra cost. (1)Depending on the Resort. (2)A “massage” is defined as skin surface manipulation for aesthetic and comfort purposes, without any medical or therapeutic effects. Performed by hand or machine by fully trained and qualified staff.


More to enjoy more for the holidays Festive breaks: from 18 December to 9 January

Father Christmas in the Resort

Seeing in the New Year

A magical Christmas for all ages

New Year and Epiphany

Decorations, surprises and treats are on offer, along with an enchanting Christmas Eve celebration party and a traditional Christmas meal on the 25th. And to delight the children, Father Christmas pays a visit to hand out presents.

Torch-lit ski runs, dinner and an exceptional evening’s entertainment are offered in all of our Resorts at New Year. For children, there is a special meal, a mini-New Year’s Eve party and fun activities. The party continues into January in all of our Winter Resorts as we celebrate Epiphany, with the traditional “galette des rois” cake, and Orthodox Christmas.

CHRISTMAS OFFER: 8 days for the price of 7 in our Ski Resorts!

The joys of winter sports - in April In April, the sun returns, the days get longer but the snow is still on the ground to enjoy skiing and the other activities on offer at the Resort. Ideal ski conditions are in the early part of the day, so lessons times are tailored to make the most of the snow. You can then take advantage of the long afternoons for lazy lunches, snacks on the terrace(1), snowshoe walks(1), a spa treatment* or a fun family activity!

Relaxing in the April sunshine

EXCLUSIVE TO CLUB MED FIND OUT ABOUT OUR SHORT WINTER BREAKS You can take advantage of the all-inclusive Club Med package for short stays of 3 or 4 days in the First Snows of December, at Christmas and New Year, and in January and April at a selection of Resorts. For full details, see p. 23 and 97. 19


®

More G.O s who speak your language Welcoming international Resorts Located close to prestigious ski regions, our Ski Resorts welcome an array of international customers (G.M®s), so during your stay you will meet G.O®s and fellow G.M®s who speak a variety of languages. French is the predominant language spoken but you don’t need to worry about a language barrier, as our G.O®s all speak several languages, including English. You will find our most international Resorts are highly recommended by UK customers.

A warm welcome when you arrive

Always on hand to help

Peace of mind for parents

To make you feel right at home from the moment you arrive, our English-speaking G.O®s will welcome you. They will also invite you to a welcome meeting and a guided tour of the Resort given in English.

Our G.O®s at reception are always there to answer any questions you might have. The main information boards are normally displayed in both French and English. Plus there are English-speaking staff members on hand throughout the day and evening across the Resort.

We pay particular attention to ensuring that your children feel immediately at ease and included. We do our best to ensure that they take part in the activities on offer with other English-speaking children and are supervised by English-speaking G.O®s.

DISCOVER OUR “RESORTS HIGHLY RECOMMENDED BY UK CUSTOMERS” French Summits Valmorel 4∑ with 5∑ Luxury Space, FRANCE – p. 28 S Val d’Isère 4∑ with 5∑ Luxury Space, FRANCE – p. 32 S Tignes Val Claret 4∑, FRANCE – p. 36 S Chamonix Mont-Blanc 4∑, FRANCE – p. 38 S La Plagne 2100 4∑, FRANCE – p. 40 S Peisey-Vallandry 4∑, FRANCE – p. 42 S Avoriaz 3∑, FRANCE – p. 54 S Serre-Chevalier 3∑, FRANCE – p. 60 S

Italian, Swiss, Chinese, Japanese Summits S

20

Cervinia 4∑, ITALY – p. 64


Your very own loyalty programme: Club Med Great Members 3 membership statuses offering increasing benefits The more you holiday with Club Med, the higher your membership status becomes, allowing you to take advantage of even more exclusive benefits(1). There are three membership statuses – Turquoise, Silver and Gold – depending on the number of days you and your household have stayed at Club Med(2) over the past three years, or the amount of money you have spent over this period. You will be informed of any changes to your status within two months of your return and loyalty cards are sent out once a year at the start of the year.

Val d’Isère 4∑ Resort with 5∑ Luxury Space, FRANCE

TURQUOISE GREAT MEMBERS ENJOY… FEELING SPECIAL From your very first stay with us. As a Turquoise Great Member our travel advisors and the Resort you stayed in will instantly remember you. We will also ensure you are the first to hear about our latest offers, deals and Club Med news. You will then have the opportunity to move up to Silver or Gold status on future holidays.

SILVER GREAT MEMBERS ENJOY… A RANGE OF BENEFITS Reached when you spend over £7,000 or stay with Club Med for more than 80 nights. • Early registration prior to season sales opening. • 15% discount on Club Med branded items at the Resort boutique(3) • 10% discount on excursions(4). • Guaranteed Early Booking Bonus (step 1) savings

GOLD GREAT MEMBERS ENJOY… SUPREME COMFORT AND EXCLUSIVE SERVICES Reached when you spend over £24,000 or stay with Club Med for more than 180 nights. Gold Great Members have all the benefits enjoyed by Silver Great Members, plus a range of exclusive benefits, including: • Private transfers to and from 4∑ and 5∑ Resorts(5). • Priority check-in at the Resort. • Complimentary room upgrade(6), subject to availability when you arrive at the Resort. • Late check-out(7). And so many more privileges.

VISIT YOUR ‘MY CLUB MED SPACE’ Register at www.clubmed.co.uk or speak to your travel agent, to follow your membership status and discover all the advantages of the programme.

(1)

For full terms and conditions of the programme, visit www.clubmed.co.uk or contact your local travel agent. (2)The number of nights spent is the total number of nights that each member of your household has stayed at one of our Resorts. Your household’s status is calculated over a three-year period. The nights spent by children aged 0 to 3 are not included in your household’s total. Only half of the nights spent by children aged between 4 and 11 (inclusive) are included in your household’s total. (3)Offer valid for all items bearing the Club Med logo on sale in the Resorts, including those on special offer. (4)Offer valid for half-day excursions by bus on sale at the Discovery Area, or equivalent excursions, subject to availability. Some Resorts may not offer these types of excursions. (5)Private transfers to and from the Resorts will automatically be organised for gold members - offer valid for all Club Med packages with transport included to 4∑ or 5∑ Resorts. (6)Subject to availability in the Resorts at time of check in. Changing to a room of the same category is also considered to be a room upgrade, i.e. rooms with garden views upgraded to rooms with sea views. (7)Subject to availability in the Resorts at time of check-out.

21


More snow offers this winter

BOOK EARLY FOR BEST CHOICE & PRICES

NEW

EARLY BOOKING BONUS NOW AVAILABLE FOR ALL DATES FROM 29 OCTOBER 2011 TO 29 APRIL 2012 INCLUDING SCHOOL HOLIDAYS(1)(2)

CHOOSE YOUR RESORT(1) AND SAVE on a Club Room, per adult & teenager

ES ICEED R P T ST AN BEUAR G

BOOK BY

13/07/2011

BOOK BY

02/11/2011

4∑ or 5∑ Resort(1)

3∑ Resort

SAVE UP TO

SAVE UP TO

£180

£120

SAVE UP TO

SAVE UP TO

£120

£75

CHILDREN BETWEEN 4 & 11 YEARS OLD ENJOY 50% OF THE ADULT SAVINGS

ADDITIONAL SAVINGS ON A ROOM UPGRADE(3)(4) per adult & teenager

Peisey-Vallandry 4∑, FRANCE

NEW

Suite(3)

Deluxe Room(3)

£200

£100

CHILDREN BETWEEN 4 & 11 YEARS OLD ENJOY 50% OF THE ADULT SAVINGS

£1140

= BOOK BY 13 JULY

£540

+ ROOM UPGRADE

£600

VALMOREL LUXURY CHALET APARTMENTS(2) saving per Chalet Apartment

Chalet Apartment Type

2 bedrooms (Max. 4 adults)

3 bedrooms (Max. 6 adults)

4 bedrooms (Max. 8 adults)

BOOK BY

SAVE UP TO

SAVE UP TO

SAVE UP TO

£900

£1300

£1800

02/11/2011

From 29 October 2011 to 29 April 2012 included

22

COMBINE SAVINGS* SAVE UP TO

Valmorel Chalet Apartments, FRANCE

*Savings based on a family of two adults and two children (4-11 years inclusive) in a suite. (1)All Resorts except Méribel le Chalet and Valmorel. (2)Offer subject to availability with a limited quota of places per Resort and departure date. Bookings must be made at least 4 weeks before the departure date. (3)Deluxe Room and/or Suites available across most Resorts but not all, please enquire. (4)The offer must be taken in conjunction with the Early Booking Bonus.


Chamonix Mont-Blanc 4∑, FRANCE

GREAT PRICING FOR CHILDREN AND TEENAGERS

0-23 MONTHS FREE STAY + TRANSPORT(5)

2-3 YEARS

4-11 YEARS

20% discount FREE STAY

(6)

on adult accommodation prices(7)

Wengen 3∑, SWITZERLAND

NEW

CHRISTMAS OFFERS

Stay an extra day free of charge and enjoy a truly enchanting Chritsmas(8)

NEW Enchanting Christmas at Club Med

STAY 8 DAYS FOR THE PRICE OF 7

from £1139 per adult(8)

SHORT STAYS

Enjoy short stays at Club Med in a selection of Resorts(9)

3 OR 4 DAYS

From £90 per day(9)

SKI AND SNOW EQUIPMENT RENTAL If booked before departure

15% discount off all ski equipment(10)

TRAVELLING ALONE Individual Club Room in 8 Resorts

no single supplement(11)

NON-SKIING PACKAGE(12)

L’Alpe d’Huez la Sarenne 3∑, FRANCE

Chamonix Mont-Blanc, Méribel Aspen Park, Méribel l’Antares, Méribel le Chalet, Villars-sur-Ollon, Wengen

Save £180 per adult

(5)

Applies to holidays with Club Med committed charter flights, other Airline Companies fees could be charged. (6)All dates of stay except from 24 to 30 December 2011 (inclusive) and from 18 February 2012 and 3 March 2012 (inclusive). Free stay is only applicable on the accommodation part of the packages (with or without transport). On exclusion dates, children get 75% discount off adult accommodation price. (7)Discount already applied in the price tables published in this Brochure. (8)Offer available for all Resorts except Cervinia from Sunday 18 to Monday 26 December 2011. All Resorts services will be adapted with one more day. Example given is for Les Deux Alpes (excluding transport) on 18 December 2011. (9) Available at specific Resorts depending on departure dates, please see p. 74-75. Example given is for a 4-night stay at Les Deux Alpes (excluding transport) on 4 December 2011. (10) Discount on ski equipment only available at the time of booking (included in price quoted) and not available if the material is booked at the Ski Service Club Med when arriving in the Resort. (11)On certain dates depending on Resorts. (12)When taking a Non-Skiing package, ski-lifts, skiing lessons and ‘Discover the mountains’ activities are neither included nor available at extra cost in the Club Med Resort. For more information and full terms and conditions for these exclusive Winter Ski offers, see p.96.

23


24

Alpine skiing at Les Deux Alpes 3∑, FRANCE


French Summits GRAND DOMAINE

Valmorel Luxury Chalet Apartments NEW Valmorel NEW RESORT Valmorel 5 ∑ Luxury Space NEW 5∑ LUXURY SPACE

26 28 31

ESPACE KILLY

Val d’Isère Val d’Isère 5 ∑ Luxury Space Tignes Val Claret

32 35 36

RENOVATED RESORT ▲ NEW 5∑ LUXURY SPACE

GRAND CHAMONIX

Chamonix Mont-Blanc

38

PARADISKI

La Plagne 2100 Peisey-Vallandry

40 42

LES 3 VALLÉES

Méribel Aspen Park Méribel l’Antarès Méribel le Chalet Val Thorens

44 46 47 48

GRANDE PLAGNE

Aime la Plagne

50

LES ARCS 52

Arcs Extrême

PORTES DU SOLEIL 54

Avoriaz

VALLÉE DE L’OISANS 56

L’Alpe d’Huez la Sarenne

LES 2 ALPES 58

Les Deux Alpes

GRAND SERRE CHEVALIER 60

Serre-Chevalier RESORTS HIGHLY RECOMMENDED BY UK CUSTOMERS, see p. 20.

▲ Resort partially renovated within the last 3 years.

25


NEW

Les AppartementsChalets de Valmorel

The warm, welcoming comfort of a luxury Chalet Apartment just for you

Cosy lounge

Resort Highlights: S

S

S

S

S

At the foot of the slopes, Chalet Apartments up to 194m² in size, designed by Marc Hertrich and Nicolas Adnet and with a kitchen, fireplace and terrace Bespoke services: butler, afternoon tea served at your Chalet Apartment, skis delivered to your door and much more Private lounge reception: library for your use, champagne included(1) Ski racks for use at the Chalet and the Resort, shuttle service for easy access And all the activities and services at the adjoining 4∑ Resort in walking distance

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 26

Ski from the door in Grand Domaine ski domain - Non contractual illustration


FRANCE - Grand Domaine Valmorel Chalet Apartments

FRANCE SWITZERLAND

Moûtiers

Valmorel Chalet Apartments

from 4 months to 17 years inclusive

ITALY

Lounge with a warm atmosphere - Non contractual illustration

Non contractual illustration

ski from charm & Luxury the door prestige Chalet Apartments

SPAIN

spa

23m² Master Room in a 2-bedroom Chalet Apartment

Your Club Med holiday includes:

T S

ACCOMMODATION & DINING

Spacious, luxury accommodation: lounge with fireplace, dining area, dressing rooms, terrace and much more Option of adding cots and children’s beds(2) Breakfast and afternoon tea served at your Chalet Apartment, champagne included(1)

EXCLUSIVE SERVICES AND ACTIVITIES S

Private butler at your service Concierge and shuttle service to help you get around the Resort Ski racks for use in your Chalet Apartment, private changing room and ski room at the Resort Parking at the Resort(4) All-inclusive cost per Chalet apartment, per night (transport can be added at time of booking) 2-bedroom Chalet Apartment 3-bedroom Chalet Apartment 4-bedroom Chalet Apartment

UNLIMITED ACCESS TO THE 4∑ RESORT S

Children’s and teens’ clubs from ages 4 to 17 inclusive Group classes for all levels: Alpine skiing, snowboarding or trekking, snowshoe walks and Nordic walking All meals (“Table Gourmet” cuisine), wine, beer and soft drinks Open bar and snacks S

other children’s/ activities teens’ clubs

FRENCH SUMMITS

Paris

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(3)

Price Example (including taxes) per Apartment, per night in £’s sterling(a) Low-season price High-season price Price per night: Price per night: from 11/03 to 31/03/2012 from 12/02 to 18/02/2012 £2 020 £2 730 £3 030 £4 095 £4 040 £5 460

(a) Subject to change in accordance with Booking Conditions, please see p. 98-101. Based on the following stay options: 4 people at a 2-bedroom Chalet Apartment, 6 people at a 3-bedroom Chalet Apartment, 8 people at a 4-bedroom Chalet Apartment. Option of adding cots and beds for children at no extra cost. Please, contact us for more information.

Make it extra special*: S

OPTIONAL EXTRAS - PRE-BOOK**

Baby Club Med® (ages 4 to 23 months inclusive) Petit Club Med® (ages 2 and 3) Club Med Ski Service rvice® Packages at the Cl Club lub u Med Spa by Carita

OPTIONAL EXTRAS - BOOK ON SITE** S

NEW Introduction on to snow sno now w course co ourse se (for 3-year-olds)

Baby sitting or Pyjamas yjamas Club Club® Additional parking ng spaces space cess ce S

OUTSIDE THE RESORT**

Ice climbing, snowmobile, cross-country skiing

Your destination: > Chalet Apartments open from 18/12/2011 to 22/04/2012 > Resort not open to children aged under 4 months > In the Alps, 15km from Moûtiers, at an altitude of 1,460m, in the heart of the ski resort > 150km of ski slopes

Getting there: > Flying time: 1 hour 25 mins

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Served by the glass from 6pm at the Chalets’ lounge reception. Drinking too much alcohol can endanger your health. (2)Maximum occupancy not to be exceeded. (3)Flights and transfers only if you have chosen a Club Med Package that includes transport. (4)1 place reserved for 2-bedroom Chalet Apartments; 2 places reserved for 3- and 4-bedroom Chalet Apartments

> Airport: Chambéry > Transfer time: 1 hour 30 mins

Discover the Chalet Apartments with our virtual tour at www.clubmed.co.uk/chalets-valmorel

27


NEW RESORT WITH A 5∑ LUXURY SPACE

An amazing all new luxury family Resort in a charming natural setting

28


Paris

FRENCH SUMMITS

FRANCE SWITZERLAND

Moûtiers

Valmorel

ITALY

SPAIN

FRANCE - Grand Domaine Valmorel 4∑ Resort with 5∑ Luxury Space from 4 months to 17 years inclusive premium luxury

ski from charm & the door prestige

spa

other children’s/ activities teens’ clubs

Resort Highlights: S

S

S

S

S

A delightful ski resort set at the heart of the Grand Domaine, an unspoilt area offering skiing for all levels A stunning, authentically original design by Marc Hertrich and Nicolas Adnet 5∑ Luxury Space with exclusive Suites* and personalised services An ideal Resort for families, with non-skiing activities and an ice-rink A 594m² well-being space* by Carita and indoor swimming pool RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS

Non contractual illustration

5∑ Luxury Space lounge

Breathtaking views of the Valmorel valley

*At extra cost.

29


Mini Club Med®

Your destination: > Resort open from 18/12/2011 to 22/04/2012 > Resort not open to children aged under 4 months > In the Alps, 15km from Moûtiers, at an altitude of 1,460m, in the heart of the ski resort > Grand Domaine ski domain, at an altitude of between 1,250m and 2,550m > 150km of ski slopes

Getting there: > Flying time: 1 hour 25 mins > Airport: Chambéry > Transfer time: 1 hour 30 mins

30

4∑ Resort lounge - Non contractual illustration


Valmorel, your 4∑ Resort and its 5∑ Luxury Space

Club Med Spa* by Carita

Resort overview - Non contractual illustration

Your Club Med holiday includes:

Make it extra special*:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Club Med Passworld® (ages 11 to 17 inclusive)(2) S

Indoor swimming pool, Turkish bath Evening entertainment and parties 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT Club Room

CHILD(b)

SNOWSPORTS

S

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4), snowboarding (from age 8)(2)(3) or trekking, snowshoe walks and Nordic walking (from age 12) Special Teens Ski Programme(2) Artificial ice-rink at the Resort S

AT YOUR LEISURE

from age 12 based on two people sharing a room

S

OTHER ACTIVITIES

OPTIONAL EXTRAS - PRE-BOOK**

Baby Club Med® (ages 4 to 23 months inclusive) Petit Club Med® (ages 2 and 3) Club Med Ski Service® Packages at the Club Med Spa by by Carita C rita Ca Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

NEW Introduction on to snow sno ow course cour co urse ur

Club Med Fitness, weights and cardio S FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1) Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012 £1499 £1909

Deluxe Room

£2157

£2799

Family Suite - 5∑Luxury Space Infant 2 - 3 yrs 4 - 11 yrs

£2947 Free £315 £1262

£3867 Free £307 £1589

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

(for 3-year-olds)

Baby sitting or Pyjamas yjamass Club Club® S

OUTSIDE THE HE RESORT**

Ice climbing, snowmobile, owmob bilile e, cross-country crosss-c -country skiing

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1) Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

S

LUXURY ACCOMMODATION

NEW

Discover the Resort’s 5∑ Luxury Space An exclusive Luxury Space set in the main tower with unobstructed views of the valley and a 100m² private lounge 26 tastefully decorated Suites* measuring from 48m², offering a host of first-rate amenities

Non contractual illustration

S

EXCLUSIVE SERVICE

Continental breakfast room service Dedicated ski room for your comfort, champagne(4) Concierge service: priority booking at the speciality restaurant, room service* and much more S

AND ALL THE RESORT ACTIVITIES (5)

PRICE FROM £2568 PER ADULT (FROM AGE 12) Family Suite* in the 5∑ Luxury Space (50 to 59m²)

Find our other 5∑ Luxury Spaces on p. 11

(4) Served by the glass from 6pm. Drinking too much alcohol can endanger your health. (5)Price from £2568 per adult (from age 12), for a 7 day all-inclusive holiday on 09/01/2012 with return flights from London (including taxes) and based on 2 people sharing a Suite. Excludes membership fees (please see Booking Conditions on p.98). For more information on prices, visit www.clubmed.co.uk or contact your travel agent.

Discover the Resort with our virtual tour at www.clubmed.co.uk/valmorel

31


REFURBISHED RESORT ▲

Superb Resort set in the heart of the prestigious Val d’Isère

32


FRANCE SWITZERLAND

BourgSt-Maurice

Val d’Isère

ITALY

FRENCH SUMMITS

Paris

SPAIN

FRANCE - Espace Killy Val d’Isère 4∑ Resort with 5∑ Luxury Space premium luxury

ski from charm & high standard the door prestige skiing

spa

other for activities everyone

Resort Highlights: S

S S

S

NEW 5∑ Luxury Space with exclusive Suites* and personalised services Refurbished wooden and stone chalets in a world-famous resort NEW Restaurant serving local specialities in an intimate atmosphere NEW Club Med Spa by CINQ MONDES*, an area measuring 372m²

S

Indoor swimming pool with picture windows and relaxation area

S

NEW offer: try a short stay, see p. 74. RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS

Relax in the new 5∑ Luxury space

Resort terrace with stunning mountain views

Refurbished: speciality restaurant, foyer lounge, shop, ski room. New: swimming pool, Spa, fitness area, bedrooms in the 5∑ Luxury Space. *At extra cost.

33


Alpine Skiing in the Espace Killy ski domain

Your destination: > Resort open from 04/12/2011 to 29/04/2012 > Resort not open to children aged under 4 months > In Savoie, 35km from Bourg-Saint-Maurice, at an altitude of 1,850m > Espace Killy ski domain, at an altitude of between 1,550m and 3,450m > 300km of ski slopes

Getting there: > Flying time: 1 hour 45 mins to Geneva > Airport: ChambĂŠry, Geneva or Lyons > Transfer time: 3 hours from Geneva

34

Beautifully designed lounge


Val d’Isère, your 4∑ Resort and its 5∑ Luxury Space

Unwind in the pool

Club Med Spa* by CINQ MONDES

Your Club Med holiday includes:

Make it extra special*:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

AT YOUR LEISURE

Indoor swimming pool, sauna Terrace Evening entertainment and parties

S

SNOWSPORTS

S

Ski pass (from age 4) Group classes for all levels: Alpine skiing or snowboarding (from age 12) S

OTHER ACTIVITIES

Club Med Fitness, weights and cardiotraining room S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1389

£1699

Deluxe Room

£1906

£2332

Suite - 5∑ Luxury Space

£2809

£3440

Infant 2 - 3 yrs 4 - 11 yrs

Free £292 £1170

Free £275 £1414

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

OPTIONAL EXTRAS - PRE-BOOK**

Packages at the Club Med Spa by CINQ MONDES Club Med Ski Service® Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

Baby sitting Skiing and snowboarding boarding g classes clas asse as ses for se (2) children aged 11 and d under und u nder nd er Private skiing and snowboarding d snowb wboa wb oard oa rdin rd ing in g lessons le ess ssons Turkish bath

OUTSIDE THE HE CLUB MED RESORT** S

Ice driving, snowmobile, snowshoe walks, ice-rink, cinema

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Book at one of the Resort’s ski Academies.

S

LUXURY ACCOMMODATION

NEW

Discover the Resort’s 5∑ Luxury Space An exclusive and private retreat boasting unrestricted views of the Solaise massif Lounge opening out onto a private terrace with a hot tub 25 Suites* with balcony, including 6 for families S

EXCLUSIVE SERVICE

Champagne(3), continental breakfast room service Dedicated ski room for convenience, Concierge service: priority booking at the speciality restaurant, room service*, etc. S

AND ALL THE RESORT ACTIVITIES (4)

PRICE FROM £2129 PER ADULT (FROM AGE 12) Comfort of the 5∑ Luxury Space Suite* (49 m²)

Find our other 5∑ Luxury Spaces on p. 11

(3) Served by the glass from 6pm. Drinking too much alcohol can endanger your health. (4)Price from £2129 per adult (from age 12), for a 7 day all-inclusive holiday on 04/12/2011 with return flights from London (including taxes) and based on 2 people sharing a Suite. Excludes membership fees (please see Booking Conditions on p. 98). For more information on prices, visit www.clubmed.co.uk or contact your travel agent.

Discover the Resort with our virtual tour at www.clubmed.co.uk/val-isere

35


In the Espace Killy, a modern and stylish mountain Resort

Heated indoor swimming pool

Resort Highlights: S

S

S

S

S

S

Family Resort boasting contemporary décor and comfortable rooms Ski from the door for the Espace Killy, one of the world’s most beautiful ski domains “La Grande Motte” – a new restaurant with a warm, intimate feel Well-being at the Club Med Spa* by Payot Take time out in the weights room, the Turkish bath or the sauna NEW offer: try a short stay, see p. 74.

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 36

Ski from the door to Espace Killy ski domain


FRANCE - Espace Killy Tignes Val Claret

FRANCE SWITZERLAND

BourgSt-Maurice

Tignes Val Claret

ITALY

from ages 4 to 17 inclusive premium

SPAIN

ski from high standard the door skiing

spa

other children’s/ activities teens’ clubs

Family breakfast before skiing classes

Club Room (30 to 32m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

Heated indoor swimming pool, Turkish bath, sauna Terrace Evening entertainment and parties

from age 12 based on two people sharing a room

CHILD

(b)

Club Room Club Room - Valley View Family Deluxe Room Valley Views 2 - 3 yrs 4 - 11 yrs

Henri Authier beginners’ moguls course (from age 12) Special Teens Ski Programme

OPTIONAL EXTRAS - PRE-BOOK**

Packages at the Club Med Spa by Payot Club Med Ski Service rvice®

OPTIONAL EXTRAS - BOOK ON SITE** S

Baby sitting

(ages 11 to 17 inclusive)(2)

AT YOUR LEISURE

ADULT

Make it extra special*: S

8 during the French school holidays)(3)

FOR CHILDREN

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

SNOWSPORTS

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding (from age

Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

S

FRENCH SUMMITS

Paris

S

OTHER ACTIVITIES

Club Med Fitness, weights room S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012 £1339 £1889 £1573 £2226 £1923

£2732

£288 £1129

£288 £1569

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 27/11/2011 to 06/05/2012 > Resort not open to children aged under 2 > In Savoie, at an altitude of 2,100m, in the heart of the ski resort and at the foot of the slopes > Espace Killy ski domain, at an altitude of between 1,550m and 3,450m > 300km of ski slopes

Getting there: > Flying time: 1 hour 45 mins to Geneva > Airport: Chambéry, Geneva or Lyons *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 3 hours from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/tignes-val-claret

37


Looking out on to Mont Blanc, a luxury Resort in elegant surroundings

Baby Club Med速*

Resort Highlights: S

S

S

S

S

A modern ski resort boasting all the traditions and charm of a luxury hotel Well-being at the Club Med Spa* by CINQ MONDES Discover the local wildlife on snowshoe walks(2) Baby Club Med速*: caring for little ones aged 4 to 23 months inclusive Outdoor heated swimming pool with views of Mont Blanc, sauna and Turkish bath

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 38

A historic luxury hotel at the heart of the resort


FRANCE - Grand Chamonix Chamonix Mont-Blanc

FRANCE SWITZERLAND

Saint-Gervais

Chamonix Mont-Blanc

ITALY

from 4 to 23 months inclusive premium

SPAIN

charm & high standard prestige skiing

spa

other children’s activities clubs

Heated outdoor swimming pool

Deluxe Room with valley views* (31m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Club Med Baby Welcome® S

AT YOUR LEISURE

Heated outdoor swimming pool, Turkish bath, sauna Terrace (weather conditions permitting) Evening entertainment and parties

S

SNOWSPORTS

Group classes for all levels (from age 12)(2): Alpine skiing or snowboarding

OTHER ACTIVITIES

Guided treks and snowshoe walks(2) with panoramic views(4) Club Med Fitness, weights and cardiotraining room S

Make it extra special*: S

Ski pass (from age 4)(2)

S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1179

£1499

Deluxe Room - Valley View (‘Savoy’ Hotel)

£1585

£2157

Suite (‘Brévent’ Hotel)

£1839

£2354

Infant 2 - 3 yrs 4 - 11 yrs

Free £265 £996

Free £262 £1251

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

OPTIONAL EXTRAS - PRE-BOOK**

Baby Club Med® (ages 4 to 23 months inclusive) Packages at the Club Med Spa* by CINQ MONDES ES Club Med Ski Service rvi vice® vi Parking S OPTIONAL EXTRAS - BOOK ON SITE**

Baby sitting Skiing and snowboarding boardin ng classes clas cl asse as sess for se f r fo (2)(3) children aged 11 and under und nde er(2)(3) Private skiing and snowboarding lessons(2) S

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

FRENCH SUMMITS

Paris

OUTSIDE THE RESORT**

Alpine museum, casino, ice-rink

Your destination: > Resort open from 18/12/2011, ski season ends 22/04/2012(5) > In Haute-Savoie, at an altitude of 1,035m, in the heart of the ski resort > Ski domain (Grand Chamonix), at an altitude of between 1,050m and 3,295m, 182km of ski slopes

Getting there: > Flying time: 1 hour 45 mins to Geneva *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Not including in the Non-Skier/Non-Hiker Package. Brevent et Flégère ski domain closes on 22 April 2012. Ski passes and lessons are not included in your Package from 22 April 2012. (3)Book directly at the resort’s ski school. (4)Depending on the weather conditions. (5)From 22 to 29 April 2012, à la carte ski lessons are available, depending on ski and snow levels.

> Airport: Geneva, Lyons or Turin > Transfer time: 1 hour 20 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/chamonix

39


Skiing fun for the whole family at the heart of Paradiski

Alpine skiing in Paradiski domain

Resort Highlights: S

S

S

S

S

2,100m up, ski from the door to 425km of slopes through the Paradiski ski domain NEW Petit Club Med速* and an Introduction to snow course* for 3-year-olds Relaxation: Turkish bath, sauna, hot tub Valley View Suite*, with a lounge and dressing room for exclusive comfort Two restaurants, one with views of the pistes and another serving local specialities such as fondue

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 40

Enjoy family games in the lounge


FRANCE - Paradiski La Plagne 2100

FRANCE SWITZERLAND

Aime

ITALY

La Plagne 2100

from ages 2 to 17 inclusive premium

SPAIN

ski from other children’s/ high standard the door activities teens’ clubs skiing

Soak in the mountain views from the terrace

Valley View Suite (51m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

AT YOUR LEISURE

Turkish bath, sauna, hot tub Terrace Lounge bar Evening entertainment and parties

Make it extra special*: S

Group classes for all levels: Alpine skiing (from age 4) or snowboarding (from age 8 during the French school holidays)(3)

OPTIONAL EXTRAS - PRE-BOOK**

Petit Club Med® (ages 2 and 3) Club Med Ski Service rvice® Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

Mini Club Med (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

SNOWSPORTS

Ski pass (from age 4)

FOR CHILDREN ®

S

FRENCH SUMMITS

Paris

Special Teens Ski Programme (ages 11 to 17 inclusive)(2) S

NEW Introduction on to snow course cour co urse ur s

OTHER ACTIVITIES

(for 3-year-olds)

Cardio-training room at Club Med Gym® S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Baby sitting or Pyjamas yjamas Club Club® S

OUTSIDE THE HE RESORT**

Big air snowboarding, rding bobsleigh bobsleigh h on on an Olympic track, snowshoe walks

Your destination: 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1289

£1739

Deluxe Room

£1776

£2534

Suite - Valley View

£2156

£3012

2 - 3 yrs 4 - 11 yrs

£313 £1093

£307 £1453

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 18/12/2011 to 29/04/2012 > Resort not open to children aged under 2 > In Savoie, in the Vallée de la Tarentaise, 60km from Albertville, at an altitude of 2,100m > Paradiski ski domain, at an altitude of between 1,250m and 3,250m

Getting there: > Fying time: 1 hour 45 mins to Geneva > Airport: Chambéry, Geneva or Lyons *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 2 hours 45 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/la-plagne2100

41


Enjoy great winter sports at this luxurious resort

New Petit Club Med®*

Resort Highlights: S

S

S

S

S

S

An unspoilt resort full of authentic charm, on the edge of a beautiful larch forest Ski from the door into the vast Paradiski ski domain NEW Children’s clubs for ages 2 and upwards with Petit Club Med®*, Mini Club Med® and Club Med Passworld®(2) for teens Club Med Spa* by NUXE : an exceptional space complete with a swimming pool Valley View Suites* with stunning terrace views of Mont Blanc NEW offer: try a short stay, see p. 74.

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 42

Heated outdoor swimming pool


FRANCE - Paradiski Peisey-Vallandry

FRANCE SWITZERLAND

BourgSt-Maurice

PeiseyVallandry

ITALY

from ages 2 to 17 inclusive premium

SPAIN

ski from charm & high standard the door prestige skiing

spa

Relaxing lounge space

Valley View Deluxe Room* (30m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Club Med Passworld® (2)

(ages 11 to 17 inclusive) S

AT YOUR LEISURE

Heated indoor/outdoor swimming pool, Turkish bath, sauna Evening entertainment and parties

S

SNOWSPORTS

(from age 8 during the French school holidays)(3)

Special Teens Ski Programme (ages 11 to 17 inclusive)(2)

OPTIONAL EXTRAS - PRE-BOOK**

NEW Petit Club Med® (ages 2 and 3) Packages at the Club Med Spa by by NUXE N XE NU ® Club Med Ski Service rvice Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

OTHER ACTIVITIES

Snowshoe walks (from age 12) Club Med Fitness, weights and cardiotraining room at Club Med Gym® S

Make it extra special*: S

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding

S

other children’s/ activities teens’ clubs

FRENCH SUMMITS

Paris

Baby sitting or Pyjamas yjamas as Club Clu C ub® S

OUTSIDE THE HE RESORT**

Cross-country skiing iing

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Your destination: 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1449

£1919

Deluxe Room - Valley View

£1962

£2603

Suite - Terrace - Valley View

£2731

£3630

Infant 2 - 3 yrs 4 - 11 yrs

Free £296 £1219

Free £293 £1594

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 11/12/2011 to 29/04/2012 > Resort not open to children aged under 4 months > In Savoie, at an altitude of 1,600m, in the heart of the ski resort > Paradiski ski domain, at an altitude of between 1,250m and 3,250m > 425km of ski slopes

Getting there: > Flying time: 1 hour 45 mins to Geneva > Airport: Chambéry, Geneva or Lyons *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 2 hours 30 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/peisey-vallandry

43


A cosy Chalet Resort set in unspoilt surroundings

Rejuvenate in the sauna

Resort Highlights: S

S

S

S

S

44

The 3 VallĂŠes ski domain, with its 600km of ski runs(4) A welcoming chalet made from local wood and stone NEW Club Med Spa* by Carita: exclusive signature treatments* Restaurant with panoramic views of the valley NEW offer: try a short stay, see p. 74. Perfectly located next to the slopes


FRANCE - Les 3 Vallées Méribel Aspen Park

FRANCE SWITZERLAND

Moûtiers

Méribel Aspen Park

ITALY

premium

SPAIN

ski from charm & high standard the door prestige skiing

spa

other for activities everyone

Les 3 Vallées ski domain

Suite* (60m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

S

SNOWSPORTS

S

Swimming pools at Méribel le Chalet and Méribel l’Antarès Turkish bath, sauna Terrace Piano bar

OTHER ACTIVITIES (2)

Guided snowshoe walks S

Make it extra special*: S

Ski passes (from age 4)(2) Group classes for all levels (from age 12)(2): Alpine skiing or snowboarding

AT YOUR LEISURE

ADULT from age 12 based on two people sharing a room

CHILD(b)

OPTIONAL EXTRAS - PRE-BOOK**

Packages at the Club Med Spa by Carita Club Med Ski Service rvice® Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

(from age 12)

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Baby sitting Skiing classes forr children child dre ren n aged aged 11 11 and and (2)(3) under Private skiing and snowboarding lessons d snowb boa oard rdin rd ing in g le lesson onss on S

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

FRENCH SUMMITS

Paris

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1519

£2199

Deluxe Room

£1945

£2789

Suite

£2938

£4168

Infant 2 - 3 yrs 4 - 11 yrs

Free £313 £1278

Free £308 £1820

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

OUTSIDE THE HE RESORT**

Snowmobile, Olympic ice-rink, dog sledding, bowling, cinemas, nightclubs

Your destination: > Resort open from 18/12/2011 to 08/04/2012 > Resort not open to children aged under 4 months > In Savoie, 18km from Moûtiers, at an altitude of 1,700m > Les 3 Vallées ski domain(4), at an altitude of between 1,300m and 3,200m

Getting there: > Flying time: 1 hour 45 mins to Geneva > Airport: Chambéry, Geneva or Lyons *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Not included in the Non-Skier/Non-Hiker Package. (3)Book directly at the resort’s ski school. (4) Link to Les 3 Vallées domain closed at start and end of season. Val Thorens domain remains open.

> Transfer time: 2 hours 30 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/meribel-aspen-park

45


FRENCH SUMMITS

FRANCE - Les 3 Vallées Méribel l’Antarès

FRANCE SWITZERLAND

Moûtiers

Méribel l’Antarès premium

ski from charm & high standard the door prestige skiing

spa

other for activities everyone

Family Deluxe Room*

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

AT YOUR LEISURE

S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

SNOWSPORTS

Ski pass (from age 4)(2) Group classes for all levels (from age 12)(2): Alpine skiing or snowboarding 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Make it extra special*: S

Club Med Fitness, weights and cardiotraining room

Heated indoor/outdoor swimming pool, sauna, Turkish bath S

OTHER ACTIVITIES

Guided snowshoe walks(2) (from age 12)

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

S

ITALY

SPAIN

A lovely chalet in beautiful surroundings

OPTIONAL EXTRAS - BOOK ON SITE** S

Baby sitting Skiing classes forr children 11 n ag aged ed 1 1 and d (2)(3) under Private skiing and snowboarding d snowb wboa wb oardin ng lessons S

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1619

£2359

Deluxe Room - Family

£2081

£3382

South Facing Suite

£2697

£3792

Infant 2 - 3 yrs 4 - 11 yrs

Free £311 £1358

Free £312 £1949

OPTIONAL EXTRAS - PRE-BOOK**

Packages at the Club Med Spa by C Carita Club Med Ski Service rvice® Parking

OUTSIDE THE RESORT**

Snowmobile, Olympic ice-rink, dog sledding, bowling, cinemas, nightclubs

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Resort Highlights: S

S

S

S

S

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Not included in the Non-Skier/Non-Hiker Package. (3)Book directly at the resort’s ski school. (4)Link to Les 3 Vallées domain closed at start and end of season. Val Thorens domain remains open. (5)Weather conditions permitting.

46

Paris

Discover the Resort with our virtual tour at www.clubmed.co.uk/meribel-antares

S

An elegant retreat in the heart of an unspoilt resort Skiing and snowboarding in Les 3 Vallées(4) domain NEW Club Med Spa* by Carita: exclusive signature treatments* Relax in the indoor/outdoor swimming pool, the sauna or the Turkish bath Enjoy lunch on the terrace against the panoramic backdrop of the valley(5) NEW offer: try a short stay, see p. 74.


Paris

FRANCE - Les 3 Vallées Méribel le Chalet

SWITZERLAND

Moûtiers

Méribel le Chalet premium

ski from charm & high standard the door prestige skiing

spa

other for activities everyone

SPAIN

Charming wooden chalet

Family Deluxe Room* (40 to 65m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

AT YOUR LEISURE

Heated indoor/outdoor swimming pool, Turkish bath, sauna, hot tub

S

SNOWSPORTS

OTHER ACTIVITIES (2)

Guided snowshoe walks S

Make it extra special*: S

Ski pass (from age 4)(2) Group classes for all levels (from age 12)(2): Alpine skiing or snowboarding S

Packages at the Club Med Spa by C Carita Club Med Ski Service rvice® Parking

OPTIONAL EXTRAS - BOOK ON SITE**

(from age 12)

FLIGHTS AND TRANSFERS

Baby sitting Skiing classes forr children n aged aged 11 11 and d (2)(3) under Private skiing and snowboarding d snowb wboa wb oardin ng lessons S

ADULT from age 12 based on two people sharing a room

CHILD(b)

OPTIONAL EXTRAS - PRE-BOOK**

S

Return flights and transfers between the airport and the Resort(1)

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

ITALY

FRENCH SUMMITS

FRANCE

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1689

£2419

Deluxe Room - Family

£2501

£3472

Suite

£3314

£4526

Infant 2 - 3 yrs 4 - 11 yrs

Free £307 £1412

Free £312 £1998

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

OUTSIDE THE RESORT**

Snowmobile, Olympic ice-rink, dog sledding

Resort Highlights: S

S

S

S

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Not included in the Non-Skier/Non-Hiker Package. (3)Book directly at the resort’s ski school. (4) Link to Les 3 Vallées domain closed at start and end of season. Val Thorens domain remains open.

S

A warm and cosy chalet in the heart of a charming, unspoilt resort Ski from the door to over 600km(4) of ski slopes NEW Club Med Spa* by Carita, offering exclusive signature treatments* Relax in the indoor/outdoor swimming pool, solarium, sauna or the Turkish bath An intimate feel, with 34 elegantly decorated rooms

Discover the Resort with our virtual tour at www.clubmed.co.uk/meribel-le-chalet

47


High up in the Alps, a Resort for enjoying snow sports and having fun

Enjoy the apres ski

Resort Highlights: S

S

S

S

S

48

A unique position in the Alps, with breathtaking views of the resort and the valley Ski from the door into 600km of slopes in Les 3 Vallées ski domain(2) Adults-only Resort with a warm, inviting party atmosphere Relax on the terrace, enjoy fitness sessions, and much more NEW offer: try a short stay, see p. 74. Les 3 Vallées ski domain


FRANCE - Les 3 Vallées Val Thorens

FRANCE SWITZERLAND

Moûtiers

Val Thorens

ITALY

classic +

SPAIN

ski from from high standard the door 18 years old skiing

Terrace overlooking the valley

Club Room (17m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

AT YOUR LEISURE

Terrace Evening entertainment and parties

S

SNOWSPORTS

OTHER ACTIVITIES

Weights room at Club Med Gym® S

Make it extra special*: S

Ski pass Group classes for all levels (from age 18): Alpine skiing or snowboarding S

FRENCH SUMMITS

Paris

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

OPTIONAL EXTRAS - PRE-BOOK**

Club Med Ski Service®

OUTSIDE THE HE CLUB MED RESORT** S

Glacier walks, ice e driving, driv dr iving, iv g, luge llug u e run on the longest trackk in swimming n France, Franc nce, nc e, sswi wimming wi pool, sauna, Turkish kish bath, h covered cov over ered er e tennis courts, squash, cinemas, inema as, nightclub niight n htclub ht ub

Your destination: 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 18 based on two people sharing a room

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1169

£1269

Club Room - Valley Views

£1265

£1377

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 27/11/2011 to 29/04/2012 > In Savoie, 60km from Albertville, at an altitude of 2,300m, at the foot of the slopes > Les 3 Vallées ski domain(2), at an altitude of between 1,300m and 3,200m > 600km of ski slopes

Getting there: > Flying time: 1 hour 40 mins > Airport: Grenoble or Geneva

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)Link to Les 3 Vallées domain closed at start and end of season. Val Thorens domain remains open.

> Transfer time: 3 hours 15 mins from Grenoble / 2 hours 45 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/val-thorens

49


Exhilarating snowsports for all the family to enjoy

Alpine skiing classes from age 4

Resort Highlights: S

S

S

S

S

50

Resort ideally situated facing Mont Blanc for a fantastic skiing experience. Ski from the door to over 225km of Alpine skiing and snowboarding slopes A wonderful snow garden and a snowpark for little ones and teens alike Lounge areas and terraces overlooking the slopes NEW offer: try a short stay, see p. 74. Relaxing in the Resort’s lounge


FRANCE - Grande Plagne Aime la Plagne

FRANCE SWITZERLAND

Aime

Aime la Plagne

ITALY

from ages 4 to 17 inclusive classic +

SPAIN

ski from children’s/ high standard the door teens’ clubs skiing

Family breakfast

Deluxe room* with terrace

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

AT YOUR LEISURE

Terrace Evening entertainment and parties

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

S

SNOWSPORTS

Group classes for all levels: Alpine skiing (from age 4) or snowboarding (from age 8 during the French school holidays)(3)

Special Teens Ski Programme (from age 11 to 17 inclusive)(2)

Return flights and transfers between the airport and the Resort(1)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012 £1049

£1399

Deluxe Room - Terrace (“Montalbert”)

£1376

£2006

£313 £901

£308 £1181

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

OPTIONAL EXTRAS - PRE-BOOK**

Club Med Ski Service® Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

( Access to Paradiski ski ki dom domain mai ain n(4) Baby sitting

FLIGHTS AND TRANSFERS

Club Room

2 - 3 yrs 4 - 11 yrs

Make it extra special*: S

Ski pass (from age 4)

S

FRENCH SUMMITS

Paris

S

OUTSIDE THE HE RESORT**

Swimming pool, health spa, spa pa,, sq squash, qua uassh, big air, bobsleigh h on an n Olympic Olyymp O mpic ic track, ttrrack, snowshoe walks, Telemark skiing

Your destination: > Resort open from 18/12/2011 to 29/04/2012 > Resort not open to children aged under 2 > In Savoie, in the Vallée de la Tarentaise, at an altitude of 2,000m, at the foot of the slopes > Ski domain (Grande Plagne), at an altitude of between 1,250m and 3,250m

Getting there: > Flying time: 1 hour 35 mns > Airport: Grenoble or Geneva *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays. (4)Available to purchase at the ski resort, subject to conditions of sale and prices applicable.

> Transfer time: 3 hours from Grenoble/ 2 hours 45 mins from Grenoble

Discover the Resort with our virtual tour at www.clubmed.co.uk/aime-la-plagne

51


At an altitude of 2,000m, a lively Resort for families with sporty teens

Pretty Resort surroundings

Resort Highlights: S

S

S

S

S

S

52

Ski from the door over Les Arcs’ 200km of ski slopes A wide choice of pistes for a topquality skiing experience Club Med Passworld®(2) “La Machinerie”, an area specially reserved for teens Experience even more thrills with the Special Teens Ski Programme(2) – a different way to discover the mountains Relax and feel reinvigorated with fitness classes and weights NEW offer: try a short stay, see p. 74. Enjoy 200km of slopes


FRANCE - Les Arcs Arcs Extrême

FRANCE SWITZERLAND

BourgSt-Maurice

Arcs Extrême

ITALY

from ages 11 to 17 inclusive classic +

SPAIN

ski from children’s/ high standard the door teens’ clubs skiing

Club Med Passworld®

Club Room (13 to 15m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN ®

Club Med Passworld

S

Evening entertainment and parties

S

OPTIONAL EXTRAS - PRE-BOOK**

Club Med Ski Service®

Group classes for all levels (from age 12): Alpine skiing or snowboarding

OPTIONAL EXTRAS - BOOK ON SITE**

Special Teens Ski Programme

( Access to Paradiski ski d dom domain mai ain n(3) Baby sitting

(ages 12 to 17 inclusive)(2) S

S AT YOUR LEISURE

SNOWSPORTS

Make it extra special*:

Ski pass (from age 4)

(ages 12 to 17 inclusive)(2)

OTHER ACTIVITIES

S

S

Club Med Fitness, weights room S

FRENCH SUMMITS

Paris

FLIGHTS AND TRANSFERS

OUTSIDE THE HE RESORT**

Fun activities at the foott of the the slopes, slo lope lo pes, pe sauna, bowling, cinema, nightclubs nigh ni ghtc gh tclu tc lub lu bs

Return flights and transfers between the airport and the Resort(1)

Your destination: 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

ADULT from age 12 based on two people sharing a room

Club Room

CHILD(b)

2 - 3 yrs 4 - 11 yrs

£1019

£1279

£308 £877

£304 £1084

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 18/12/2011 to 29/04/2012 > Resort not open to children aged under 2 > In Savoie, 30km from Bourg-SaintMaurice, at an altitude of 2,000m, at the foot of the slopes > Ski domain (Les Arcs, PeiseyVallandry, Villaroger) at an altitude of between 1,250m and 3,250m

Getting there: > Flying time: 1 hour 45 mins to Geneva > Airport: Geneva or Chambéry *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)Available to purchase at the ski resort, subject to conditions of sale and prices applicable.

> Transfer time: 2 hours 45 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/arcs-extreme

53


An authentic family resort at the foot of the slopes

Local speciality restaurant

Resort Highlights: S

S

S

S

S

In the heart of a charming village where cars are replaced by horsedrawn sleighs Warm yet contemporary interior design by Gilles Leborgne Ski from the door to 650km of runs leading all the way to Switzerland Snow garden for small children, and a Special Teens Ski Programme(2) Two restaurants, one of them serves local specialities such as fondue

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 54

Horse-drawn sleigh ride* in the heart of the resort


FRANCE - Portes du Soleil Avoriaz

FRANCE SWITZERLAND

Evian

Avoriaz

ITALY

from ages 4 to 17 inclusive classic +

SPAIN

ski from children’s/ the door teens’ clubs

Alpine skiing classes from age 4

Deluxe Room* (30 to 39m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

S

Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2)

AT YOUR LEISURE

Solarium Evening entertainment and parties

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

S

OPTIONAL EXTRAS - PRE-BOOK**

Club Med Ski Service®

(from age 8 during the French school holidays)(3)

Special Teens Ski Programme

Baby sitting

(ages 11 to 17 inclusive)(2)

S

OUTSIDE THE HE CLUB MED RESORT** S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1119

£1639

Deluxe Room

£1449

£2118

Suite

£1780

£2597

£269 £949

£272 £1366

2 - 3 yrs 4 - 11 yrs

Make it extra special*:

OPTIONAL EXTRAS - BOOK ON SITE**

S S

SNOWSPORTS

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding

FOR CHILDREN

FRENCH SUMMITS

Paris

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Snowshoe walks, horse horse-drawn -dra -d dra raw wn sleigh sle eig igh h rides, snow sports festival, ts festiva al, snow ssno now no w carnival, carniv ca ivval al,, bowling, squash, Turkish h bath b bat ath at

Your destination: > Resort open from 18/12/2011 to 29/04/2012 > Resort not open to children aged under 2 > In Haute-Savoie, 90km from Geneva, at an altitude of 1,800m and at the foot of the slopes > Franco-Swiss ski region of Portes du Soleil, at an altitude of between 1,000m and 2,480m > 650km of ski slopes

Getting there: > Flying time: 1 hour 45 mins > Airport: Geneva *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 2 hours

Discover the Resort with our virtual tour at www.clubmed.co.uk/avoriaz

55


A range of activities for all the family at this fun Alpine resort

Alpine skiing classes from age 4

Resort Highlights: S

S

S

S

S

56

At the crossroads of the six valleys of the Oisans, thrills are guaranteed on Europe’s longest black ski run (16km) 237km of sun-kissed ski slopes, at an altitude of between 1,860 and 3,330 metres, and a host of activities for all the family Ski from the door for both Alpine and cross-country skiing Relax with the well-being package* or in the heated indoor swimming pool and the sauna* NEW offer: try a short stay, see p. 74.

Guaranteed thrills on Europe’s longest black run


FRANCE SWITZERLAND

Grenoble

L’Alpe d’Huez la Sarenne

FRANCE - Vallée de l’Oisans L’Alpe d’Huez la Sarenne

ITALY

from ages 4 to 17 inclusive classic +

SPAIN

ski from other children’s/ high standard the door activities teens’ clubs skiing

Heated indoor swimming pool

Club Room (17 to 19m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

S

Club Med Baby Welcome Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2)

or cross-country skiing (from age 12) Special Teens Ski Programme (ages 11 to 17 inclusive)(2) S

AT YOUR LEISURE

Heated indoor swimming pool Evening entertainment and parties

OTHER ACTIVITIES

Club Med Fitness, weights room S

Make it extra special*: S

(from age 8 during the French school holidays)(3) ®

S

SNOWSPORTS

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4), snowboarding

FOR CHILDREN

FRENCH SUMMITS

Paris

FLIGHTS AND TRANSFERS

OPTIONAL EXTRAS - PRE-BOOK**

Well-being package Club Med Ski Service rvice® Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

Baby sitting Sauna S

OUTSIDE THE HE RESORT**

Musée d’Huez and nd Musée Musé sée sé e de d l’Oisans, l’O ’Ois isans, is ice grotto, ice-rink nk

Return flights and transfers between the airport and the Resort(1)

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1129

£1429

Club Room (South-facing)

£1222

£1557

Club Room (“Marmotte”)

£1269

£1685

Free £326 £968

Free £327 £1209

Infant 2 - 3 yrs 4 - 11 yrs

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 11/12/2011 to 29/04/2012 > Resort not open to children aged under 4 months > In Isère, 63km from Grenoble, at an altitude of 1,850m, at the foot of the slopes > 237km of Alpine ski slopes > 50km of cross-country pistes

Getting there: > Flying time: 1 hour 35 mins > Airport: Grenoble *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 3 hours

Discover the Resort with our virtual tour at www.clubmed.co.uk/alpe-huez-la-sarenne

57


This welcoming Resort is perfect for sports lovers of all ages

Stunning views from the restaurant

Resort Highlights: S

S

S

S

S

58

A sun-drenched hideaway in the Southern Alps, dominated by the famous Meije Glacier 225km of Alpine ski runs and a world-famous snowpark Mini Club Med® and Juniors’ Club Med®(2) for kids and teens Restaurant with terrace commanding breathtaking views of the valley NEW offer: try a short stay, see p. 74. Fun family activities


FRANCE - Les 2 Alpes Les Deux Alpes

FRANCE SWITZERLAND

Grenoble

ITALY

from ages 4 to 17 inclusive

Les Deux Alpes classic +

SPAIN

high children’s/ standard teens’ clubs skiing

Family snack

Club Room (15 to 17m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

AT YOUR LEISURE

SNOWSPORTS

ADULT from age 12 based on two people sharing a room

CHILD

(b)

Club Med Ski Service®

(from age 8 during the French school holidays)(3)

Special Teens Ski Programme

Baby sitting

(ages 11 to 17 inclusive)(2)

S

OUTSIDE THE HE CLUB MED RESORT** S

S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

Snowshoe walks, ice-rink, k, ssn snowmobile, nowm wmob wm obililile, ob bowling, squash, swimmin swimming ing in g pool pool

Your destination: Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1019

£1319

Deluxe Room

£1423

£1895

Free £331 £881

Free £339 £1123

Infant 2 - 3 yrs 4 - 11 yrs

OPTIONAL EXTRAS - PRE-BOOK**

OPTIONAL EXTRAS - BOOK ON SITE**

Terrace Evening entertainment and parties 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

Make it extra special*: S

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

S

FRENCH SUMMITS

Paris

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 04/12/2011 to 29/04/2012 > Resort not open to children aged under 4 months > In Isère, in the Oisans Massif, 80km from Grenoble, at an altitude of 1,650m, 300m from the ski lifts > Les Deux Alpes ski domain, at an altitude of between 1,650m and 3,600m > 225km of ski slopes

Getting there: > Flying time: 1 hour 35 mins > Airport: Grenoble or Geneva

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 2 hours 15 mins from Grenoble / 3 hours 15 mins from Geneva

Discover the Resort with our virtual tour at www.clubmed.co.uk/les-deux-alpes

59


Idyllic hamlet of snow-topped chalets perfect for families

Alpine skiing classes from age 4

Resort Highlights: S

S

S

S

S

Situated in Écrins National Park, a cluster of chalets blend perfectly with their surroundings Ski from the door to the Grand Serre Chevalier ski domain’s 250 km of slopes A host of activities for all age groups, including ski tows and a snowpark Relaxation at the Club Med Spa* by Payot, Turkish bath*, sauna*, indoor swimming pool NEW Introduction to snow course* for 3-year-olds at Petit Club Med®*

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 60

A south-facing Resort


FRANCE SWITZERLAND

Oulx

Grenoble

ITALY

Serre-Chevalier

from ages 2 to 17 inclusive classic +

SPAIN

ski from charm & the door prestige

spa

other children’s/ activities teens’ clubs

Restaurant with views of the valley

Family Club Room with valley views (27m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room or Deluxe Room* All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

AT YOUR LEISURE

Indoor swimming pool Evening entertainment and parties

S

SNOWSPORTS

age 8 during the French school holidays)(3)

Special Teens Ski Programme (ages 11 to 17 inclusive)(2)

OPTIONAL EXTRAS - PRE-BOOK**

Petit Club Med® (ages 2 and 3) Club Med Ski Service rvice® Packages at the Club Med Spa by by Payot Parking

OPTIONAL EXTRAS - BOOK ON SITE** S

OTHER ACTIVITIES

Snowshoe walks (from age 12) Club Med Fitness, weights and cardiotraining room S

Make it extra special*: S

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding (from

S

FRENCH SUMMITS

FRANCE GRAND SERRE CHEVALIER Serre-Chevalier

Paris

FLIGHTS AND TRANSFERS

NEW Introduction on to snow sno now w course co ourse se (for 3-year-olds)

Baby sitting or Pyjamas yjamas Club Club® S

OUTSIDE THE HE RESORT**

Ice-rink, snowmobile

Return flights and transfers between the airport and the Resort(1) 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1069

£1539

Family Club Room - Valley View

£1197

£1863

Deluxe Room

£1324

£1928

Infant 2 - 3 yrs 4 - 11 yrs

Free £305 £917

Free £305 £1292

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 18/12/2011 to 22/04/2012 > Resort not open to children aged under 4 months > In the High Alps, 7km from Briançon, at an altitude of 1,400m > 250km of ski slopes

Getting there: > Flying time: 2 hours > Airport: Turin *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12 outside French school holidays.

> Transfer time: 2 hours

Discover the Resort with our virtual tour at www.clubmed.co.uk/serre-chevalier

61


62

Snowshoe walk at Wengen 3∑, SWITZERLAND


Italian, Swiss, Chinese, Japanese Summits ITALY CERVINIA-ZERMATT

Cervinia

64

SWITZERLAND HAUTE-ENGADINE

Saint-Moritz Roi Soleil

66

VILLARS-GRYON, DIABLERETS-MEILLERET-ISENAU

Villars-sur-Ollon

68

KLEINE SCHEIDEGG-MÄNNLICHEN

Wengen

70

CHINA SUN MOUNTAIN

Yabuli

NEW RESORT

JAPAN SAHORO

Sahoro

RENOVATED RESORT ▲

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS, see p. 20. ▲ Resort partially renovated within the last 3 years. ♦

Resorts not featured in this brochure. Please contact us for more information.

63


A comfortable family Resort in the heart of the Aosta Valley

Large indoor swimming pool

Resort Highlights: S

S

S

S

S

S

At an altitude of 2,050m, spectacular panoramic views of the breathtaking scenery Cervinia-Zermatt ski domain: at an altitude of between 1,524 and 3,900m NEW Petit Club Med®* and Introduction to snow course* for 3-year-olds Club Med Spa* by Decléor, indoor swimming pool, Turkish bath*, sauna* The “Tuktu”, a high-altitude restaurant with a terrace commanding superb views of the valley NEW offer: try a short stay, see p. 74.

RESORT HIGHLY RECOMMENDED BY UK CUSTOMERS 64

Stunning views of the Cervino mountain


GERMANY

Bern

ITALY - Cervinia-Zermatt Cervinia

SWITZERLAND

Geneva Saint-Gervais

Cervinia Châtillon

FRANCE

ITALY

from ages 2 to 17 inclusive high standard skiing

spa

other children’s/ activities teens’ clubs

ITALIAN, SWISS, CHINESE, JAPANESE SUMMITS

premium

The “Cervino”, the main restaurant

Cristallino Deluxe Room* (40 to 52m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room, Deluxe Room* or Suite* All meals, wine, beer and soft drinks Open bar and snacks S

Indoor swimming pool Terrace Evening entertainment and parties

S

(from age 8, during the French school holidays)(3)

FOR CHILDREN

AT YOUR LEISURE

SNOWSPORTS

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4) or snowboarding Special Teens ski Programme

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

S

Make it extra special*: OPTIONAL EXTRAS - PRE-BOOK**

NEW Petit Club Med® (ages 2 and 3) Packages at the Club Med Spa by Decléor Club Med Ski Service rvi vice® vi Parking

(from age 11 to 17 inclusive)(2) S

OTHER ACTIVITIES

Club Med Fitness, weights and cardiotraining room S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(1)

S OPTIONAL EXTRAS - BOOK ON SITE**

NEW Introduction on to snow sno ow course cou co urse (for 3-year-olds)

Baby sitting or Pyjamas yjamass Club Club® Turkish bath, sauna S

OUTSIDE THE RESORT**

Snowshoe walks (1/2 day) 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room Cristallo

£1159

£1529

Deluxe Room (“Cristallino”)

£1654

£2235

Suite (“Cristallo”)

£1703

£2376

Free £269 £981

Free £260 £1276

Infant 2 - 3 yrs 4 - 11 yrs

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 27/11/2011 to 06/05/2012 > Resort not open to children aged under 4 months > In the Aosta Valley, at the foot of Monte Cervino, 100km from Turin, at an altitude of 2,050m > 360km of ski slopes

Getting there: > Flying time: 2 hours to Turin > Airport: Turin, Milan *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12, outside the French school holidays.

> Transfer time: 2 hours from Turin

Discover the Resort with our virtual tour at www.clubmed.co.uk/cervinia

65


The perfect Ski holiday for all the family at a famous Swiss resort

Heated indoor swimming pool

Resort Highlights: S

S

S

S

S

S

66

Tucked away in this cosmopolitan and very chic resort – the birthplace of Alpine skiing 350km of Alpine ski slopes and snowboard runs, and 170km of cross-country pistes Discover: snowshoe walks and long walks through the valley Relax: indoor swimming pool, Club Med Fitness, stretching classes, and much more Dine at the Resort’s 5 restaurants, and enjoy lunch at high altitude NEW offer: try a short stay, see p. 74. The famous Swiss resort and its mountains


SWITZERLAND HAUTE-Engadine Saint-Moritz Roi Soleil

GERMANY

Zurich Bern

Saint-Moritz Roi Soleil SWITZERLAND

from ages 4 to 17 inclusive

Geneva ITALY

premium

other children’s/ activities teens’ clubs

ITALIAN, SWISS, CHINESE, JAPANESE SUMMITS

FRANCE

Scenic snowshoe walks

Club Room (17 to 24m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

SNOWSPORTS

S

Ski pass (from age 4) Group classes for all levels: Alpine skiing (from age 4), snowboarding(3) or cross-country skiing (from age 12)

FOR CHILDREN ®

Club Med Baby Welcome Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(2) S

S

Snowshoe walks (from age 12) and guided treks Special Teens Ski Programme (ages 11 to 17 inclusive)(2)

AT YOUR LEISURE

Heated indoor swimming pool, Turkish bath, sauna Evening entertainment and parties

from age 12 based on two people sharing a room

CHILD(b)

OPTIONAL EXTRAS - BOOK ON SITE** S

Baby sitting or Pyjamas yjamas Club Club b® S

OUTSIDE THE HE RESORT**

FLIGHTS AND TRANSFERS

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room

£1129

£1539

Club Room - Peak View

£1218

£1667

Free £328 £969

Free £386 £1309

Infant 2 - 3 yrs 4 - 11 yrs

Club Med Ski Service® Well-being package age Parking

Club Med Fitness, weights room Return flights and transfers between the airport and the Resort(1)

ADULT

OPTIONAL EXTRAS - PRE-BOOK**

Carriage ride (1/2 2 day); lu luging ugi ging ng ((1/ (1/2 1/2 1/ 2 day) day); y);; a y) journey on the Bernina Express (1/2 ernina E xpre xp ress re ss ((1/ 1/2 1/ 2 day)

S OTHER ACTIVITIES

S

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London

Make it extra special*:

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 26/11//2011 to 15/04/2012 > Resort not open to children aged under 4 months > In the Swiss canton of Grisons, at an altitude of 1,750m > Haute-Engadine ski domain, at an altitude of between 1,750m and 3,300m > 350km of ski slopes > 170km of cross-country pistes

Getting there: > Flying time: 1 hour 55 mins > Airport: Zurich

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 8, during the French school holidays.

> Transfer time: 3 hours 15 mins

Discover the Resort with our virtual tour at www.clubmed.co.uk/saint-moritz-roi-soleil

67


A hotel for families to enjoy in the heart of the Swiss Alps

Club Med Spa* by Payot

Resort Highlights: S S

S

S

S

68

The elegance of a 1920s luxury hotel Winter sports fun: Alpine skiing, snowboarding and snowparks Children’s clubs from ages 4 months* to 17 years inclusive, and NEW Introduction to snow course* for 3-year-olds at Petit Club MedŽ* NEW Club Med Spa* by Payot: a paradise of well-being for body and mind Heated outdoor swimming pool with panoramic views of the resort Heated outdoor swimming pool


GERMANY

SWITZERLAND - Villars-Gryon Villars-sur-Ollon

Bern SWITZERLAND

Aigle Geneva

from 4 months to 17 years inclusive

Villars-sur-Ollon ITALY

premium

charm & prestige

spa

other children’s/ activities teens’ clubs

ITALIAN, SWISS, CHINESE, JAPANESE SUMMITS

FRANCE

Baby Club Med®*

Family Club Room* (25 to 31m²)

Your 4 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

SNOWSPORTS

S

Ski pass(4) (from age 4) Group classes for all levels: Alpine skiing(4) (from age 4) or snowboarding(4) (from age 8 during the French school holidays)(3)

FOR CHILDREN

Special Teens Ski Programme(2)(4) ®

Club Med Baby Welcome Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive(2) S

S

AT YOUR LEISURE

Heated outdoor swimming pool, Turkish bath, sauna Evening entertainment and parties

S

OTHER ACTIVITIES

Guided treks(4), snowshoe walks(4) (from age 12)

Cardio-training room at Club Med Gym®, Club Med Fitness S

CHILD

(b)

Baby Club Med® (ages 4 to 23 months inclusive) Petit Club Med® (ages 2 and 3) Club Med Ski Service rvice® Packages at the Cl Club lub u Med Spa by Payot Parking S OPTIONAL EXTRAS - BOOK ON SITE**

NEW Introduction on to snow sno ow course cou co urse (for 3-year-olds)

Baby sitting or Pyjamas yjamass Club Club®

FLIGHTS AND TRANSFERS

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London from age 12 based on two people sharing a room

OPTIONAL EXTRAS - PRE-BOOK**

(ages 11 to 17 inclusive)

Return flights and transfers between the airport and the Resort(1)

ADULT

Make it extra special*:

Club Room

£1259

£1769

Club Room - Family & South Facing

£1426

£1995

Club Accommodation - Family & South Facing

£1592

£2220

Infant 2 - 3 yrs 4 - 11 yrs

Free £261 £1060

Free £264 £1468

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

Your destination: > Resort open from 18/12/2011 to 15/04/2012 > Resort not open to children aged under 4 months > In the Swiss Alps, in the canton of Vaud, at an altitude of 1,300m, in the heart of the ski resort > Ski region of Villars-Gyron, at an altitude of between 1,250m and 3,000m

Getting there: > Flying time: 1 hour 45 mins

*At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)Flights and transfers only if you have chosen a Club Med Package that includes transport. (2)During the French school holidays. (3)From age 12 outside French school holidays. (4)Not included in the Non-Skier/Non-Hiker package.

> Airport: Geneva, 110km > Transfer time: 2 hours

Discover the Resort with our virtual tour at www.clubmed.co.uk/villars-sur-ollon

69


Magical Swiss landscapes to discover as a family

Resort reception

Resort Highlights: S

S

S

S

S

S

70

An Art Deco hotel steeped in history, at the heart of a charming, traditional resort Scale the Jungfrau*, walks on foot and on snowshoes(2) Petit Club Med速*, welcoming little ones aged 2 and 3 Skiing and snowboarding amid the stunning landscapes of the Eiger Culinary delights: two restaurants in the Resort and one high-altitude restaurant(5) NEW offer: try a short stay, see p. 74. The charm of an Art deco hotel


SWITZERLAND KLEINE SCHEIDEGG - Männlichen Wengen

GERMANY

Bern SWITZERLAND

Wengen

from ages 2 to 17 inclusive

Geneva ITALY

classic +

charm & other children’s/ prestige activities teens’ clubs

ITALIAN, SWISS, CHINESE, JAPANESE SUMMITS

FRANCE

Picturesque snowshoe walk(2)

Club Room with valley views* (17 to 45m²)

Your 3 ∑ Club Med holiday includes:

T S

ACCOMMODATION & DINING

Club Room All meals, wine, beer and soft drinks Open bar and snacks S

FOR CHILDREN

Club Med Baby Welcome® Mini Club Med® (ages 4 to 10 inclusive) Juniors’ Club Med® (ages 11 to 17 inclusive)(1) S

AT YOUR LEISURE

Terrace Evening entertainment and parties

S

SNOWSPORTS

Make it extra special*: S

Ski pass(2) (from age 4) Group classes for all levels: Alpine skiing(2) (from age 4) or snowboarding(2) (from age 8 during the French school holidays)(3)

Special Teens Ski Programme

OPTIONAL EXTRAS - PRE-BOOK**

Petit Club Med® (ages 2 to 3) Club Med Ski Service rvice® Scale the Jungfrau lunch au and have lunc ch at the (4) summit Packages at Club Med Spa byy Payot bM Me ed S pa b

(ages 12 to 17 inclusive)(1) S

S

OTHER ACTIVITIES

Guided treks(2) (from age 12) and snowshoe walks(2) (from age 12) S

FLIGHTS AND TRANSFERS

Return flights and transfers between the airport and the Resort(6)

OUTSIDE THE HE RESORT**

Jungfrau-Aletsch-Bietschhorn h-Biettsc schh hho hh orn (UNESCO (UNE (U NESC NE SCO SC World Heritage Site), walks, wa alk lks, iceice cerink, curling, luge tracks, e tracks s, torchlight torc to rchl rc hlig hl ight ig ht descent, descentt down n the the Lauberhorn Laub ube ub erhorn (World Cup ski run)

Your destination: 7 day all-inclusive holiday with transport (return flight + twin share accommodation) and departure from London ADULT from age 12 based on two people sharing a room

CHILD

(b)

Price examples (including taxes) per person in £’s sterling(a) Low-season price High-season price Departure on 11/03/2012 Departure on 12/02/2012

Club Room (“Edelweiss)

£1089

£1439

Club Room (“Palace”) - Valley View

£1244

£1663

Free £391 £949

Free £433 £1238

Infant 2 - 3 yrs 4 - 11 yrs

Full terms and conditions apply and can be found on p. 96-101, at www.clubmed.co.uk, 08453 67 67 67 or by contacting your local travel agent. Check our exclusive offers on p. 22. (a)All prices are subject to change and you will be notified the final cost of your holiday at the time of booking. Prices do not include membership fee which is payable (please, refer to Booking Conditions on p. 98 section 3 “Membership”). (b)Minimum child price based on one or more children sharing a room with two adults.

> Resort open from 18/12/2011 to 15/04/2012 > Resort not open to children aged under 4 months > In the heart of the Bernese Oberland, 25km from Interlaken, at an altitude of 1,400m > Kleine Scheidegg – Männlichen ski domain, at an altitude of between 1,330m and 2,200m > 110km of ski slopes

Getting there: > Flying time: 1 hour 55 mins *At extra cost. **Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sale and prices applicable at the Club Med Resort. (1)During the French school holidays. (2)Not included in the Non-Skier/Non-Hiker Package. (3)From age 12, outside the French school holidays. (4)From age 4. (5)Open only on certain days. (6) Flights and transfers only if you have chosen a Club Med Package that includes transport.

> Airport: Zurich > Transfer time: 2 hours 15 mins

Discover the Resort with our virtual tour at www.clubmed.co.uk/wengen

71


The Soul and Spirit of every Club Med Resort Chefs de Village run our Resorts, manage our G.O®s and, above all, are responsible for your enjoyment. They are fun, professional and talented individuals who, along with their team of G.O®s, are the essence of every Club Med Resort!

Philippe ABRAHAM

Philippe CALVET

Karim DOS SANTOS

Daniel GUIMARAËS

72

Aziz AIT ITTO

Eduardo CARVALHEDA

Hendel DUPLESSY

Olivier HANNAERT

Laurent ALQUIER

Lydia BACONNAIS

Merlin CHELLIAH

Raphaël EREZ

Erick BERTRAND

Ugo DAMIANI

Georges COHEN

Mehdi KAMALI

Gianni MERONE

Nicola GALA

Gilles LACRAMPE

David MEYER

Donata BORELLI

Fred DAWANCE

Patrick FRANCK-OBERASPACH

Karim FAJR

Patrice HURLIN

Mathias MARIA

Barbara BERTANZA

Arnaud MOLIÈRE

Bruno GHILARDI

Ryan LEACH

Samuel MORGANTE

Flavia BOVE

Vincenzo DEL ZINGARO

Remy GOUZOU LARNAUDIE

Eric LEJEUNE

Jean-Benoît NISIN

Gilbert BURGIO

Antonio DI RAZZA

Barq GUESSOUM

Stéphanie LEROY

Stephan NOUBLANCHE

Grégory LEVY

Jean-Christophe MAHIER

Abdel OSMANI

Mehdi OSMANI

Philippe PELLAN

Nicola PERUCCHIO

Lionel PIROTTE

Daniel RADIGUE

Eduardo ROJAS

Youssef SABRI

Olivier SANCHEZ

Saïd SARH ROUNY

Marc SCIARA

Bachir SID

Michele STAIANO

Julien THIVET

Guy THOMAS

Dominique TOLEDANO


All You Need to Know about Your Holiday Enjoy everything that Club Med has to oer S

S

S

S

Short stays Children Snow sports Other mountain activities

p. 74 p. 76 p. 80 p. 84

A Stress free Holiday guaranteed S

S

S

S

S

S

S

S

Travel Information p. 85 Formalities, Passport and Visa Information p. 88 Health p. 90 Practical Information p. 93 Special Offers, Terms and Conditions p. 96 Booking Conditions p. 98 How to Book p. 102 Travel Insurance p. 103

73


Four styles of holiday The standard one-week holiday CLUB WEEK

THE OPEN DATED HOLIDAY

(FROM SUNDAY TO SUNDAY)

(NOT BEGINNING ON A SUNDAY(1))

• The holiday commences on the Resort’s main change-over day. • Ski passes valid 6 days (from Monday to Saturday). • Skiing or snowboarding lessons over the course of 5 days (from Monday to Friday); free skiing the day before you leave (Saturday).

• The holiday doesn’t commence on a Sunday. • Ski passes valid 6 days (from the day after you arrive to the day before you leave). • Skiing or snowboarding lessons from the day after you arrive (no lessons on Saturday or Sunday) with no possibility of joining in the lessons after Wednesday. For G.M®s who arrive between Wednesday and Saturday, possibility of joining in the lessons on next Monday, free skiing on the previous day. • Beginners classes begin only on Monday morning.

WINTER 2011-2012 EXCEPTIONS To avoid our G.M®s spending their Christmas day and New Year day travelling, the change-over days in all our Ski resorts have been adapted: • Special Offer on Christmas week: stay from Sunday 18 to Monday 26 December: 8 nights for the price of 7! • New Year week: stay from Monday 26 December to Monday 2 January. • Epiphany week: stay from Monday 2 January to Sunday 8 or Monday 9 January. • 2nd week of January: stay from Sunday 8 January to Sunday 15 January, or from Monday 9 January to Sunday 15 January.

(1)

Except Winter 2011-2012 Exceptions.

Less than 7-days SHORT STAYS (IN CERTAIN RESORTS, FOR CERTAIN DATES) This season, more Club Med All-Inclusive Short Stays are available (including ski pass and skiing/snowboarding lessons) during 3 periods: at the beginning of the season for First Snow Falls, for Christmas and New Year, in January and April. • Skiing lessons: from age 4 in Family Resorts only. • Snowboarding lessons: from age 8 during the school holidays and from age 12 outside school holidays, in Family Resorts. • Skiing and snowboarding lessons from age 12 at Val d’Isère and Méribel, from age 18 at Val Thorens, during the whole season. DETAILED INFORMATION ABOUT SHORT STAYS 2 different stays (depending on the resorts and dates) FIRST/LAST SNOW FALL SHORT STAYS (January and April)

CHRISTMAS SHORT STAYS (from 18 to 26 December)

NEW YEAR SHORT STAYS (from 26 December to 2 January)

74

Check-in

Room available

Dining, bar & snacks

Ski passes(2)

Skiing lessons(3), for non beginners(4)

Room departure

Check-out

4 days/4 nights (from Sunday to Thursday)

Sunday from 6pm

From 7pm on Sunday

From Sunday (dinner) to Thursday (lunch)

4 days (Mon, Tues, Wed, Thu).

3 1/2 days (from Monday morning to Thursday noon)

Before 1pm on Thursday

Before 5pm on Thursday

3 days/3 nights (from Thursday to Sunday)

Thursday from 6pm

From 7pm on Thursday

From Thursday (dinner) to Sunday (lunch)

3 days (Fri, Sat, Sun).

2 1/2 days (from Friday morning to Sunday noon)

Before 1pm on Sunday(5)

Before 5pm on Sunday

4 days/4 nights (from Sunday to Thursday)

Sunday from 6pm

From 7pm on Sunday

From Sunday (dinner) to Thursday (lunch)

4 days (Mon, Tues, Wed, Thu).

3 1/2 days (from Monday morning to Thursday noon)

Before 1pm on Thursday

Before 5pm on Thursday

4 days/4 nights (from Thursday to Monday)

Thursday from 6pm

From 7pm on Thursday

From Thursday (dinner) to Monday (lunch)

4 days (Fri, Sat, Sun, Mon).

3 1/2 days (from Friday morning to Monday noon)

Before 1pm on Monday

Before 5pm on Monday

4 days/4 nights (from Monday to Friday)

Monday from 6pm

From 7pm on Monday

Before 1pm on Friday

Before 5pm on Friday

3 days/3 nights (from Friday to Monday)

Friday from 6pm

From 7pm on Friday

Before 1pm on Monday

Before 5pm on Monday

4 days 3 1/2 days (from From Monday (dinner) to Friday (Tues, Wed, Thu, Fri). Tuesday morning to Friday noon) (lunch) From Friday (dinner) to Monday (lunch)

3 days (Sat, Sun, Mon).

2 1/2 days (from Saturday morning to Monday noon)


For more information, visit www.clubmed.co.uk or ask your travel agent.

SHORT STAYS PRICES FOR THE PARTICIPATING RESORTS Price per person in £’s Sterling from age 12, for 2 people sharing a Club Room, without transport

FIRST SNOW FALLS

APRIL SHORT STAYS

Val Thorens

Les Deux Alpes

Val d’Isère

L’Alpe d’Huez la Sarenne

Méribel l’Antarès

PeiseyVallandry

Sunday 27 November 2011 4 nights

£430

£500

£390

-

-

-

-

-

£430

£500

£390

-

-

-

-

-

Sunday 4 December 2011 4 nights

£470

£530

£410

£380

£530

-

-

-

Thursday 8 December 2011 3 nights

£470

£530

£410

£380

£530

-

-

-

Sunday 11 December 2011 4 nights

£500

£550

£430

£390

£550

£480

£710

£590

Thursday 15 December 2011 3 nights

£500

£550

£430

£390

£550

£480

£710

£590

Aime la Plagne

Arcs Extrême

Les Deux Alpes

L’Alpe d’Huez la Sarenne

Méribel Aspen Park

SaintMoritz Roi Soleil

Wengen

Sunday 18 December 2011

4 nights

£520

£490

£520

£600

£900

£630

£490

Thursday 22 December 2011

4 nights

£540

£520

£550

£620

£920

£650

£510

Monday 26 December 2011

4 nights

£770

£780

£730

£830

£1280

£870

£680

Friday 30 December 2011

3 nights

£650

£660

£620

£690

£1030

£720

£580

Price per person in £’s Sterling from age 12, for 2 people sharing a Club Room, without transport

JANUARY SHORT STAYS

Tignes Val Claret

Thursday 1 December 2011 3 nights

Price per person in £’s Sterling from age 12, for 2 people sharing a Club Room, without transport

CHRISTMAS AND NEW YEAR

Cervinia

Les Deux Alpes

L’Alpe d’Huez la Sarenne

Wengen

Thursday 12 January 2012

3 nights

£390

£450

£380

Sunday 15 January 2012

4 nights

£450

£510

£430

Thursday 19 January 2012

3 nights

£450

£510

£430

Sunday 22 January 2012

4 nights

£450

£510

£430

Thursday 26 January 2012

3 nights

£450

£510

£430

Sunday 29 January 2012

4 nights

£450

£510

£430

Thursday 2 February 2012

3 nights

£450

£510

£430

Sunday 5 February 2012

4 nights

£450

£510

£430

Thursday 9 February 2012

3 nights

£450

£510

£430

Sunday 1 April 2012

4 nights

£430

£530

£450

Thursday 5 April 2012

3 nights

£430

£530

£450

Sunday 8 April 2012

4 nights

£430

£530

£450

Thursday 12 April 2012

3 nights

£430

£530

£450

N.B. Some of these activities are included in your Package, but are only available during school holidays: the Special Teens Ski Programme, Club Med Passworld® (at Arcs Extrême and Peisey-Vallandry), Juniors’ Club Med® (at Les Deux Alpes, L’Alpe d’Huez la Sarenne, Tignes Val Claret, Saint-Moritz Roi Soleil, Wengen). (2)

From age 4 (from age 18 yet at Val Thorens). (3)Collective lessons for all levels (snowsports available depending on the Resort): Alpine skiing (from age 4 in the Family Resorts, from age 12 at Val d’Isère and Méribel, and from age 18 at Val Thorens) or snowboarding (from age 8 during the school holidays in the Family Resorts only, from age 12 outside the school holiday in the Family Resorts, at Val d’Isère and Méribel during the whole season, and from age 18 at Val Thorens) or cross-country skiing (only at L’Alpe d’Huez la Sarenne, from age 12) or snowshoe walking (from age 12 at Peisey-Vallandry). (4)No Alpine skiing, snowboarding, cross-country skiing lessons for beginners. (5)Except on Sunday 18 December: bedroom has to be left before 10am.

OTHER LESS THAN 7-DAY HOLIDAYS • Less than 7-day stays with a different arrival date than Sunday(1). • Ski pass from the day after you arrive to the day you leave. • No skiing or snowboarding lessons.

75


Children Set in the heart of some of the world’s most picturesque mountain landscapes, 18 Resorts welcome the whole family with open arms, offering an environment suitable for children and teenagers right from the morning to the evening.

Dedicated services

to help parents every step of the way ATTENTION • Please note: Nappies, baby formula, baby bottles and baby wipes are not provided.

CLUB MED BOUTIQUE®* The Club Med Boutique®* stocks all sorts of childcare items: toiletries, nappies, and much more

FACILITIES FOR BABIES: CLUB MED BABY WELCOME® RESORTS WITH CHILDREN’S FACILITIES SERVICES AVAILABLE

FROM BIRTH TO 23 MONTHS INCLUSIVE

FROM AGES 4 TO 23 MONTHS INCLUSIVE.

• Childcare items in the rooms: cot, changing mat, baby bath. • Special baby food and furniture available in the restaurant’s baby-corner. • Baby strollers. • Changing areas in the public parts of the Resort.

Chamonix Mont-Blanc

Cervinia, L’Alped’Huez laSarenne, LesDeuxAlpes, PeiseyVallandry, Saint-Moritz Roi Soleil, Serre-Chevalier, Valmorel, Villars-sur-Ollon, Wengen, Sahoro(1).

RESERVATION PRICES AND CONDITIONS

PRACTICAL INFORMATION

• Included in your Package. • Enrolment atthe time of booking.

Babies are the sole responsibility of their parents (they are not supervised by a G.O® as is the case with BabyClubMed®*).

RESTAURANT SERVICES SERVICES AVAILABLE

PRICE

The baby-corner

A reserved area in our restaurants to prepare meals for little ones (mixers, microwaves etc.); jars of baby food available.

Baby Restaurant(2)

An area reserved for parents and children.

Feeding room

This area is open 24 hours a day to prepare baby meals, equipped with a bottle-warmer, mixer, steriliser etc., and essential goods (water, fruit, rusks etc.).

Included in your Package.

CHILDCARE FACILITIES SERVICES AVAILABLE

RESORTS Day and/or evening.

Babysitting* ®

Pyjamas Club *

®

Evening childcare by G.Os at Baby Club Med®* and Petit Club Med®* within the Baby Club Med®* and Petit Club Med®* facilities.

All of our Resorts offer a babysitting service or a Pyjamas Club®, except Val Thorens and Wengen.

*At extra cost. (1) Except in Sahoro, from age 3 months to 23 months inclusive (2) In most of our Resorts with Baby Club Med®* and Petit Club Med®*, babies can be fed at the Baby Restaurant.

76

RESERVATION PRICES AND CONDITIONS

PRACTICAL INFORMATION

• At extra cost, to be booked on site, subject to availability. • For the Pyjamas Club®, refer to the conditions of sale and prices applicable at the Resort.

Babysitting is a service provided by third parties under terms and conditions fixed by them and at their sole responsibility.


For more information, please visit www.clubmed.co.uk

Children’s Clubs with a Wide Range of Fun Activities CLUBS FOR CHILDREN AGED FROM 4 MONTHS TO 10 YEARS INCLUSIVE • Children’s clubs with expert supervision • Open 6 days a week (7 days a week in Sahoro and Yabuli) • Days fitted around your child’s body clock;

• Full, balanced meals: lunch and tea at Petit Club Med®*, and lunch, tea and dinner at Mini Club Med®. • Children divided according to their age group.

RESERVATION PRICES AND CONDITIONS

A CLUB FOR EVERY AGE

ACTIVITIES

DAILY SCHEDULE

BABY CLUB MED®* For ages 4 to 23 months inclusive

• Early-learning games, fun activities and outdoor strolls. • Cuddles break and nap.

• 8.30am to 5pm • Lunch • Snack

£250 per child per Please note: limited places. Book week(1). early!

PETIT CLUB MED®* For ages 2 and 3

• Early-learning games and discovery activities. • Outdoor strolls and games. • Quiet time and nap. • Evening: songs, games, nursery rhymes.

• 8.30am to 5pm • Lunch • Snack • Evening: 7.30pm to 9pm

£220 per child per Please note: limited places. Book week(1). early!

NEW • Discover* snow sports and the joys of snow from age 3 (refer to the Snow sports activities grid for children and teens, p. 78).

MINI CLUB MED® For ages 4 to 10 inclusive

• Snow garden for beginners aged 4 and 5: personalised supervision to enable children to discover the pleasures of their first outings on skis at their own pace. • Group ski classes during the daytime from age 4 (refer to the Snowsports activities grid for children and teens, p. 78). • Group games and activities, preparation for shows. • Evening: dinner with their friends and special activities.

CHILDREN’S CLUBS

RESORTS WITH 1 CHILDREN’S CLUB

BABY CLUB MED®* For ages 4 to 23 months inclusive

Chamonix Mont-Blanc.

PETIT CLUB MED®* For ages 2 and 3 MINI CLUB MED® For ages 4 to 10 inclusive

Aime la Plagne, Avoriaz, L’Alpe d’Huez la Sarenne, Les Deux Alpes, Saint-Moritz Roi Soleil, Tignes Val Claret.

• 8.30am to 5pm • Lunch • Snack • Dinner • Evening: 7pm to 9pm

PRACTICAL INFORMATION

£172 per child per week, in addition to the Petit Club Med® service. Book on site only.

5-day group classes available at Cervinia, La Plagne 2100, Serre-Chevalier, Valmorel and Villars-sur-Ollon.

Included in your Package.

• During Mini Club Med® opening hours, children are under the care of G.Os®, providing the parents or guardian have correctly completed the attendance register. • If parents authorise their child to act independently (for those aged between 8 and 10 years), the child will be the sole responsibility of the parents outside Mini Club Med® or the Mini Club Med® activities.

RESORTS WITH 2 CHILDREN’S CLUBS

RESORTS WITH 3 CHILDREN’S CLUBS Valmorel, Villars-sur-Ollon.

Cervinia, La Plagne 2100, PeiseyVallandry, Sahoro, Serre-Chevalier, Wengen, Yabuli.

NEW EXPERIENCES FOR CHILDREN Available at Chamonix Mont-Blanc for babies, we offer a cosy world of soft, pastel shades decorated with snowflakes, overlooked by the majestic Mont Blanc and where chamois roam. NEW Available at Valmorel: the magnificent landscapes and biodiversity of the Alps offer new delights with each season to enchant young and old alike.

*At extra cost. (1) This service is charged on a 6-day basis (7 days at Sahoro and Yabuli) and is not available for shorter periods. It is non-refundable and must be booked and paid for when you book your holiday.

77


Children TEENS’ CLUBS FOR AGES 11 TO 17 INCLUSIVE • Facilities for teenagers, divided into two age groups: 11 to 13, and 14 to 17. • Places where they can meet their friends, express themselves and do what they want, when they want. • Areas reserved exclusively for teens in Resorts with Club Med Passworld®. TEENS CLUBS

RESORTS

ACTIVITIES(1)

CLUB MED PASSWORLD® For ages 11 to 17 inclusive(2)

NEW: Valmorel. • Arcs Extrême: “La Machinerie” • Peisey-Vallandry: “La Salle des coffres”

• Artistic activities: hip hop, theatre, show, singing, music, mixing, magic, musical theatre, comedy and cinema (video, production, editing) etc. • Creative activities: jewellery, makeup, crafts, fashion, bracelets, graffiti etc. • Nightlife: disco nights, “social mixer” nights, film nights, and more.

JUNIORS’ CLUB MED® For ages 11 to 17 inclusive

Programme of creative, sports and artistic NEW: Yabuli. activities, allowing teens to make friends And as always: Aime la Plagne, Avoriaz, Cervinia, L’Alpe d’Huez la and take part in life at the Resort. Sarenne, La Plagne 2100, Les Deux Alpes, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-sur-Ollon, Wengen.

PRICE • Alpine skiing classes or Special Teens’ Ski Programme (refer to the Snowsports activities grid for children and teens).

PRACTICAL INFORMATION

Included • Teens are under the supervision of G.Os® during in your Package. the organised activities shown on the programme. They are not supervised at all times. • Juniors’ Club Med® and Club Med Passworld® are only open during the school (3) Included holidays (throughout the season at Sahoro and Yabuli). in your Package.

Snow sports for children from 3 years of age and teenagers up to 17 years of age inclusive DIFFERENT SNOW SPORTS FOR ALL AGES

CERTIFICATES(4)

RESORTS

PRICE

PRACTICAL INFORMATION

Cervinia, La Plagne 2100, Serre-Chevalier, Valmorel, Villars-sur-Ollon.

£172 per child per week.

• 5-day course. • Book on site only.

NEW: Valmorel, Yabuli And as always: Aime la Plagne, Arcs Extrême(2), Avoriaz, Cervinia, L’Alpe d’Huez la Sarenne, La Plagne 2100, Les Deux Alpes, Peisey-Vallandry, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-sur-Ollon, Wengen.

• Included in your Package. • 5-day group course.

• Skiing classes available throughout the season.

ALPINE SKIING Progress to NEW Introduction to Snow Course*: Discover skiing and France’s first official certificate*(4) and the joys of snow. receive the Piou-Piou medal*. For ages 4 and 5 For beginners: skiing basics, movement, skiing a course around obstacles and under arches, introduction to the tow rope and the magic carpet.

Progress to France’s second official certificate*(4) and receive the Ourson medal*.

For ages 4 to 17 years inclusive • All abilities from beginners to competition level. • Groups based on age and ability, taught by professional ski instructors.

Progress through the official certificates*(4) such as les Étoiles, le Chamois, la Flèche etc.

Activity offered during school holidays(3) in all Resorts offering Juniors’ Club Med® or Club Med Passworld®.

NEW: Valmorel And as always: Aime la Plagne, Arcs Extrême, Avoriaz, Cervinia, L’Alpe d’Huez la Sarenne, La Plagne 2100, Les Deux Alpes, Peisey-Vallandry, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-surOllon, Wengen.

Special Teens Ski Programme (for ages 11 to 17 years inclusive(2)) • For teen Alpine skiiers Class 3(5) and above. • On the programme(1): initiation to and awareness of mountain safety rules, freestyle: snowpark, piste edge runs, forest runs, slalom, ski cross, Aiglon (jumps)

SNOWBOARDING For ages 8 to 10 years inclusive • All abilities from beginners to competition level. • Groups according to ability, discover new thrills with the snowboard (basic posture, controlling your speed, turns etc.). For ages 11 to 17 years inclusive. Budding or expert freestylers get to board on a fun slope. In supervised groups, boarders learn to pull a jump, practise grabs and spins, and more.

Progress through the official French certificates*(4).

NEW: Valmorel, Yabuli And as always: Aime la Plagne, Arcs Extrême, Avoriaz, Cervinia, L’Alpe d’Huez la Sarenne, La Plagne 2100, Les Deux Alpes, Peisey-Vallandry, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Villars-sur-Ollon, Wengen.

• Included in your Package. • 5-day group course.

Activity on offer: • For ages 8 to 17 years inclusive, in Resorts with children’s clubs, during school holidays(3). • From age 12 at Arcs Extrême, during school holidays(3). • Outside school holidays(3), in all Resorts from age 12, except Val Thorens (18 years).

PLEASE NOTE: In Resorts that do not offer children’s facilities and at Chamonix Mont-Blanc, the Alpine skiing classes included in your Package are available from 12 years of age. For the under-12s, classes* must be booked directly with the Ski Schools.

78

*At extra cost. (1)Activities depending on the Resort. (2)At Arcs Extrême, Club Med Passworld® and Special Teens’ Ski Programme available from 12 years of age. (3)During the French school holidays and/or those of other countries (please contact us for more information). (4)For information about equivalent diplomas issued by the Swiss and Italian Ski Schools, visit www.clubmed.co.uk (5)Class 3 level corresponds to the ”3e Étoile” certificate issued by the French Ski School.


For more information, please visit www.clubmed.co.uk

Practical information DON’T FORGET TO PACK… • Your child’s warm waterproof coat, a hat, a scarf, waterproof earmuffs, large woolly socks or stockings and thin socks, special antireflective sunglasses for snow, and high-SPF sun cream. • For babies: bottles, baby wipes, nappies, baby formula, favourite toys or blanket, health record.

IMPORTANT Some Club Med® services (such as Club Med Passworld® and Juniors’ Club Med®) are only available on certain dates, whether during or outside French school holidays. In exceptional cases, some of our Resorts, during the local school holidays (i.e. the school holidays of the country in which the Resort is based), may offer services that, at any other time of the season, would not be available. To find out the services that will be available in your chosen Resort during your stay, you are advised to consult your travel agent or visit www.clubmed.co.uk NEW At Valmorel, for children ages 2 to 7 inclusive, there is a morning shuttle service, supervised by G.Os®, between the Chalet Apartments and the Resort.

Registering your children On arrival at the Resort, parents or guardians must see the G.O® team at Baby Club Med®*, Petit Club Med®* or Mini Club Med® to register their children on the appropriate site list. At this point it is also vital that you inform them of any allergies or habits that your child may have. Supervision • The G.O®s supervising your children at Baby Club Med®*, Petit Club Med®* and Mini Club Med® are all qualified (in France, they either are qualified to look after very young children or have BAFA (children’s group leader) certification, depending on the age of the children they are supervising, and in other countries, they have the equivalent local qualification or are significantly experienced in looking after very young children). • Quality standards apply when supervising children, particularly with respect to the number of children per G.O®. Under no circumstances will this quota be exceeded at Baby Club Med®* and Petit Club Med®*. To ensure the highest level of safety for your children, G.O®s never work alone and are assisted by other G.O®s if necessary. • G.O®s are responsible for children during the opening hours of Baby Club Med®*, Petit Club Med®* or Mini Club Med®, on condition that their parents or guardians have correctly filled in the attendance register provided, stating in particular (next to their signature) the time at which their child has been left and will be collected, and where the parents or guardians can be reached. • All children remain close to their parents or guardians, and can see them at any time of the day. Safety • The equipment in the children’s clubs complies with French and American safety standards (e.g. use of safety glass etc.). • All children under G.O® supervision wear a wristband so that they can be easily identified and accounted for. A contact log is used to keep parents informed of what their child gets up to each day. • Parents or guardians are fully responsible for their children’s welfare outside of any activities organised by Baby Club Med®*, Petit Club Med®*, Mini Club Med®, Juniors’ Club Med® and Club Med Passworld®. This applies in particular to the swimming pools, where access is prohibited to both adults and children outside the times when a lifeguard is present, and the beach. Health • In accordance with the French legislation currently applicable to companies and other concerns providing supervision to children aged under 6 years, children in this age group will only be admitted to Baby Club Med®*, Petit Club Med®* or Mini Club Med® children’s clubs upon presentation of a medical certificate, issued immediately prior to your arrival at the Resort, stating that your child is in a fit state of health for participation in children’s group activities:

1/ For Baby Club Med®* at Chamonix Mont Blanc and Valmorel. 2/ For Petit Club Med®* at La Plagne 2100, Peisey-Vallandry, Serre-Chevalier and Valmorel. 3/ For Mini Club Med® at Serre-Chevalier for children from age 4 to 6. • In addition, in order for children to gain admission to all Resorts with Baby Club Med®* and Petit Club Med®*, their parents or guardians must be able to prove that all their children’s vaccinations are up to date (medical certificate or health record). In the case of Baby Club Med®*, the vaccinations must include the child’s first jabs against diphtheria, tetanus and polio. • Please ensure that there is no medical reason why your child should not take part in the sports activities offered in the Club Med Resort. • Access to the children’s clubs is reserved only to children deemed able to cope with life in a group environment and who are free of infectious or contagious illnesses or fever. This restriction continues to apply until all visible signs of illness disappear. If there are signs of infectious illness, Club Med reserves the right to demand that the child be taken back home, or at least kept in strict isolation away from contact with other children (all communal areas). This precaution also applies to all stages of chicken pox (varicella). • Depending on the local medical services available, a nurse will be on hand in the Resorts with Mini Club Med®and Petit Club Med®*. A doctor will also be on hand in some of our Resorts with Baby Club Med®*. Their role is limited to detecting, advising, recommending a course of action and giving therapeutic or first aid treatment. However, for ethical reasons, under no circumstances can they take the place of a local doctor, who is the only person authorised to prescribe medicine and/or administer treatment. Furthermore, under no circumstances are G.O®s permitted to administer medicines to children. If a child is on medication, only the parents or guardians are allowed to administer this. Under no circumstances are the children’s club G.Os® authorised to replace the parents in this instance. This could preclude your child attending the children’s club (e.g. children carrying Epipens). • We do not have the facilities in place to take responsibility of children requiring special medical supervision (especially monitoring) or one-to-one special care from a third party. These children shall remain under the sole responsibility of their parents or guardians. Meals for children suffering from food allergies can only be given by their parents or guardians. • Any consultations or visits to/from a local doctor must be paid for by the parents or guardians.

*At extra cost.

TIMETABLE OF FRENCH SCHOOL HOLIDAYS AUTUMN From 22 October to 03 November 2011

CHRISTMAS From 17 December 2011 to 03 January 2012

WINTER From 11 February to 12 March 2012

SPRING From 07 April to 07 May 2012

The French school holidays begin as soon as the last lesson of term or half-term ends, and end as soon as the first lesson of the new term or half-term begins. Pupils with no Saturday class are free from Friday evening. If you are staying in France, please note that the dates may vary according to the region you are in (especially half-term holidays), and they may also be different for Corsica and French overseas territories, such as Guadeloupe and Martinique. To find out more, please contact us or consult your local travel agent.

79


Snow Sports Skiing, snowboarding, cross-country skiing, in a group or on your own – all our 22 Club Med Resorts offer the perfect opportunity to experience everything that winter sports have to offer, when and how it suits you.

The Different Snow Sports(1) LEARN AT OUR OWN PACE

ATTENTIVE PROFESSIONAL INSTRUCTORS

No matter whether you are a beginner or an experienced skier, our professional Alpine skiing(2) or snowboarding(3) instructors await your arrival for lessons at all levels in either of these disciplines. Cross-country skiing(4) lovers may opt for the freedom of trails created especially for them at L’Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil, for lessons at all levels.

Ski instruction requires a teaching method that allows everyone to progress in an enjoyable and completely safe way. Group lessons are given by professional ski instructors, all of whom are fully qualified in their respective countries. They provide tuition to each group through suitable programmes, giving each individual their personal advice.

SNOW SPORTS

LEVELS

PRICES

PRACTICAL INFORMATION

Alpine skiing(2), snowboarding(3), cross-country skiing(4)

Beginner Level 1: it will be your first experience on skis

Included in the Package

Beginner skiers and snowboarders • Lessons for beginners skiers/ snowboarders are provided to G.M®s staying at least 7 days in a club Med Resort for holidays commencing on that Resort’s main change-over day. • As the teaching method used for beginners is specific and based on rapid daily progress, beginners cannot join a ski group part way through the week(5).

Intermediate Level 2: you can do snowplow bends. Level 3: when you turn, your skis are almost parallel. Level 4: when you turn, your skis are parallel but quite far from each other Level 5: you can do perfect parallel bends. Advanced Level 6: you can ski on all kind of slopes.

THE “STANDARD” ONE-WEEK HOLIDAY(6) • When you arrive at the Resort on its main change-over day (normal Sunday) enrol with the person responsible for skiing activities for the lessons most suitable for your skill level (from beginner to advanced). • On Monday, our specialist G.O® staff will be waiting to test your ability so that they can put you in a small group of around 9 to 12 skiers of a similar level, depending on the Club Med Resort. • From Monday to Friday, after a quick warm up, adults skiers can enjoy skiing or snowboarding, supervised by professional instructors: 5 hours of lessons within a day, with a lunch break in the Resort main restaurant. • On Saturday, you can ski on your own, with your friends or family. • Once you are on the slopes, you can enjoy skiing there the whole day: in fact, Club Med offers its guests the freedom of having lunch at one of its mountain chalets at the Club Med Resorts of Cervinia, Chamonix Mont-Blanc (Flégère), Saint-Moritz Roi Soleil, Villars-sur-Ollon and Wengen. • Skiers can also take advantage of the ”meal swap” programme(7), which allows G.M® at some 4 Trident Club Med Resorts to have something to eat at other Club Med Resorts in the same ski area: - The 3 Club Med Resorts of Méribel in Les 3 Vallées area: option of having lunch at Val Thorens. - La Plagne 2100 and Peisey-Vallandry in the Paradiski area. - Tignes Val Claret and Val d’Isère in the Espace Killy area.

HIGH-STANDARD SKIING 15 Club Med Resorts offer perfect skiing conditions for advanced-level skiers: they are based in ski resorts that regularly have good-quality snow, significant altitude differences, many kilometres of slopes and a wide variety of courses and landscapes. See p. 81.

SKI FROM THE DOOR 17 Club Med Resorts provide direct access to the slopes, enabling you to enjoy a unique skiing experience: they are either right next to the slopes or just a short walk away (150 metres at most). See p. 81.

*At extra cost. (1)To discover which different types of winter sports are available at each Club Med Resort please ask your travel agent, visit www.clubmed.co.uk or check the table at the back of the current Trident Brochure. (2)Alpine skiing from age 4 at Club Med Resorts with Children’s and/or Teens’ Clubs (from age 12, however, at Chamonix Mont-Blanc, Arcs Extrême), from age 12 at Club Med Resorts for Everyone, (Méribel Aspen Park, Méribel l’Antarès, Méribel le Chalet, Val d’Isère) and from age 18 at Val Thorens. (3)Snowboarding from age 8 during the French school holidays at Club Med Resorts with Children’s and/or Teens’ Clubs (from age 12, however, at Chamonix Mont-Blanc, Arcs Extrême), from age 12 outside the French school holidays at all Club Med Resorts (from age 8, however, at Sahoro and Yabuli, all season). (4)Cross-country skiing from age 12 in L’Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil. (5) Except Yabuli. (6)The “Standard” one-week holiday: 7-day holiday with arrival and departure on Sunday. (7)Certain days only, according to availability at the chosen Resort and subject to the ski lifts being open at the resort. Information and enrolment is only available on site. Access to the Val Thorens Club Med Resort is reserved for G.M® from age 18.

80


For more information, please visit www.clubmed.co.uk

DIFFERENCE IN ALTITUDE

OTHER SERVICES AVAILABLE IN THE RESORT

TOTAL LENGTH OF THE SKI SLOPES (KM)

CROSS-COUNTRY SKIING (LENGTH OF THE SKI SLOPES IN KM)

SNOWPARK, BOARDER CROSS, HALF-PIPE

NUMBER OF SKI LIFTS

NUMBER OF SNOW CANNOS

ACCESS CARD WITH CHIP(3)

1 250

425

12

132

65

37

153

6

139

579

yes

Aime la Plagne

3 250 1 250

225

10

69

33

18

80

3

85

340

yes

Arcs Extrême

3 250

1 250

200

2

53

32

19

73

3

54

239

yes

3 450

1 550

300

22

64

35

16

44

4

96

331

yes

2 550 1 250

150

22

38

17

8

20

2

50

315

yes

3 200

1 300

600

68

104

110

35

130

10

180

2000

yes

Avoriaz

2 480

1 000

650

39

111

108

28

243

7

204

634

yes

Les Deux Alpes

3 600

1 650

225

17

31

11

11

25

1

51

191

yes

Chamonix Mont-Blanc

3 295

1 050

182

16

31

21

12

43

1

46

67

yes

Serre-Chevalier

2 800

1 400

250

25

33

42

15

35

1

74

370

yes

Saint-Moritz Roi Soleil

3 300

1 750

350

0

31

22

35

170

1

56

260

yes

L’Alpe d’Huez la Sarenne

3 330

1 860

237

38

34

29

14

50

1

85

700

no

Villars-sur-Ollon

3 000

1 250

100

0

20

27

7

44

2

35

10

yes

Cervinia - Zermatt

Cervinia

3 900

1 524

360

0

73

30

27

8

1

80

104

yes

Kleine ScheideggMännlichen

Wengen

2 200 1 330

110

0

8

18

6

12

1

19

20

yes

Sahoro

Sahoro

1 030

420

21

9

N.A.

3

5

N.A.

1

8

N.A.

no

Sun Moutain

Yabuli

1 000

400

18

2

11

5

N.A.

1

2

22

N.A.

SKI DOMAIN RESORTS(1)

Paradiski La Plagne Champagny Montalbert Les Arcs Peisey-Vallandry Villaroger La Plagne Champagny Montalbert Monchavin Les Arcs Peisey-Vallandry Villaroger Espace Killy Tignes Val d’Isère Grand Domaine Valmorel Les 3 Vallées Brides-les-Bains Courchevel La Tania Méribel Orelle Saint-Martin-de-Belleville Val Thorens Portes du Soleil 14 French-Swiss Resorts Les 2 Alpes Lognan Les Grands Montets, Le Tour Vallorcine Brévent, Flégère, Planards Savoy(4) Grand Serre Chevalier Haute-Engadine Diavolezza-Lagalb Corviglia Corvatsch Furtschellas L’Alpe d’Huez Auris-en-Oisans Villard-Reculas Vaujany Oz-en-Oisans Villars-Gryon Diablerets-Meilleret-Isenau(5)

La Plagne 2100 Peisey-Vallandry

Tignes Val Claret Val d’Isère Valmorel Chalet Apartments

SKI FROM THE DOOR(2)

3 250

HIGH-STANDARD SKIING

LOWEST ALTITUDE (M)

NUMBER OF SLOPES

HIGHEST ALTITUDE (M)

RESORTS

Valmorel Méribel Aspen Park Méribel l’Antarès Méribel le Chalet Val Thorens

(1)

Depending on inter-resorts agreements. Access to the entire skiing regions depends on the weather. (2)Or a few metres by walk from the slopes (150m maximum). (3)In the Resort, you may be asked for a deposit to ensure the card is retrieved. (4)Ski resorts Brévent and Flégère are closed from 21 April 2012. (5)Access to Les Diablerets is at extra cost, on sale at the ski domain.

81


Snow Sports High Quality Equipment to Hire on Site Every Club Med Resort can offer you a ski equipment rental option at Ski Service Club Med®*. In a real store environment, it can offer you high quality equipment chosen from the latest models of the best brands on the market. Our expert technicians on site will also help you to maintain your own equipment.

EQUIPMENT ADAPTED TO YOUR LEVEL Top-quality equipment, in pristine condition, is available for you to enjoy. All you have to do is choose your equipment when you book your holiday(1): • 4 ranges of Alpine skis for adults, • cross-country skis and snow shoes, • 2 ranges of Alpine skis for children from 4 and 1 kit of children skis for the • 2 ranges of snowboards. ones aged 3 to 4 inclusive,

SKIS FOR ADULT

LEVELS

DESCRIPTION

PRESTIGE RANGE

Intermediate to advanced

A selection of skis from prestigious brands: Volant, Lacroix, Fischer, depending on the Resort

PERFORMANCE RANGE

Intermediate to advanced

6 types of skis specially designed for very good skiers. Light, easy to handle, these skis will satisfy speed and off-piste enthusiasts.

SPORT RANGE

Beginners to intermediate

Choice of 3 different types of skis, adapted to all kinds of snow, for comfort and balance.

LEISURE RANGE

Beginners

The best skis to learn: these skis make turning easy and give great control.

SKIS FOR CHILDREN

LEVEL

DESCRIPTION

PERFORMANCE RANGE

For children with advanced skiing skills Designed for speed

SPORT RANGE

All levels

Multipurpose skis adapted for all levels

For young ones

Small skis (less than 80cm length) adapted for children aged 3 years who discover ski in the Snow Garden

(6)

SKI KIT FOR CHILDREN

SKI EQUIPMENT HIRING FEE WHEN YOU BOOK(1)(2)(3) PRESTIGE

PERFORMANCE

SPORT

(INTERMEDIATE TO ADVANCED LEVEL)

(INTERMEDIATE TO ADVANCED LEVEL)

(BEGINNER TO INTERMEDIATE LEVEL)

ALPINE SKIING(3)

Child

Child

LEISURE (BEGINNER LEVEL)

Child

FOR YOUNG CHILDREN

Child Child

Adult

(from age 4 to 11 years inclusive)

Adult

(from age 4 to 11 years inclusive)(4)

Adult

(from age 4 to 11 years inclusive)

Adult

(from age 4 to 11 years inclusive)

(3-year old)

Boots

£52

-

£38

£28

£38

£28

£38

£28

-

Skis + poles

£122

-

£95

£56

£82

£40

£61

-

-

Alpine Kit(5): skis + poles + boots

£174

-

£133

£84

£120

£68

£99

-

£54

Child

Child

Child

Child

Adult

(from age 8 to 11 years inclusive)

Adult

(from age 8 to 11 years inclusive)(4)

Adult

(from age 8 to 11 years inclusive)

Adult

(from age 8 to 11 years inclusive)

(3-year old)

-

-

£38

-

£38

£28

-

-

-

-

-

£95

-

£84

£48

-

-

-

-

-

£133

-

£122

£76

-

-

-

(3)

SNOWBOARDING Boots Snowboard (5)

Snowboard Kit : snowboard + boots

Child

ADULT ADULT CROSS-COUNTRY SKIS(3) (3)

ADULT SNOWSHOES

Boots

£23

Cross-country skiis + poles

£36

Kit (skis + poles + boots)

£59

Boots

£23

Showshoes + poles

£36

Kit (snowshoes + poles + boots)

£59

Whenever you hire equipment, you will be asked for a deposit on site at the Club Med Resort if you have not opted for the Club Med Pass®.

82

CHOOSE YOUR EQUIPMENT WHEN YOU BOOK And receive a reduced hiring fee: 15% off the standard rate(1)(2)(3).

*At extra cost. (1)Except Sahoro and Yabuli. Please ask us for prices. (2)15% off, excluding insurance (already included in the prices indicated in the above table) when pre-booking your equipment at the time of booking your holiday (depending on stock availability). (3)Price per person for a 7-day holiday. (4)Recommended for children age 10 up to 12. (5)When you hire a child Alpine Ski Kit or a Child Snowboarding Kit, you get the free loan of a child’s helmet. (6)In the Resorts with Children’s and/or Teens’ Clubs.


For more information, please visit www.clubmed.co.uk

Snow sports practical information IMPORTANT • We advise you to start your week’s skiing holiday on the Resort’s main change-over day. This will allow you to use your ski pass and to take part in your first ski classes on the day after you arrive. NB: there are no ski classes on the Resort’s main change-over day. • Throughout your holiday, stick to the winter sports activity you chose at the time of enrolment as this will assure you of the best possible conditions for making progress. Classes are only available for Alpine skiing, snowboarding, cross-country skiing(1) and snowshoe walking, Nordic Walking and hiking(2), with no option available to combine these three different winter sports. • Do not forget the ID photos for yourselves and your children required for ski passes in some resorts. • Other winter sports (snowblades, monoskis, skwal etc…) are not accepted in our lessons. • You are welcome to arrive at your Club Med Resort on the first day any time from 3pm onwards. If you arrive early, lunch on your first day will be at extra cost. • You must request your ski pass on your day of arrival as it takes half a day for them to be issued. If you lose your ski pass, you will not receive a refund unless you have taken out Zéro Souci (Fully Comprehensive) Ski Insurance.

PROFESSIONALISM AND INFORMATION: THE COMMITMENT OF CLUB MED • The Club Med policy with regard to sports activities is based on specialist training of our entire team of G.O® staff, and on the regular provision of information to our resort management staff and their teams. This strategy is the result of many years of experience at your service in the world of sports. • You are strongly advised to follow the safety rules and instructions given by the ski instructors, and those posted on billboards around the Club Med Resorts, close to the entrance points to installations or at the foot of the ski lifts. YOUR HEALTH COMES FIRST • To take part in any sports activity, you should be in good physical shape (please see the chapter on Health). You should only engage in sports that match your physical capabilities, and you should never overestimate these, particularly if the activity is liable to cause you muscular or heart problems. • Make sure you take plenty of fluid on a regular basis. You should not wait until you get thirsty before getting something to drink. Before any strenuous exercise, it is advisable to eat slow-metabolising sugars (bread, pasta, rice, cereals, etc.). • If you feel any discomfort or pain, no matter whether you are an adult or a child, you should take it as a warning and slow down straightaway, change activity or stop altogether. SAFETY, AN IMPORTANT FACTOR AND A SHARED RESPONSIBILITY Even though safety management in these ski areas is improving all the time, a mountain environment remains a potentially dangerous one and you should, therefore, take great care when taking part in winter sports. For your own well-being, please follow the guidelines below to avoid injury or discomfort: • get into good physical shape before going on holiday; • warm up before setting off on your day on skis. Do the same again after any extended periods spent on ski lifts; • make the most of the stretching classes offered in our Resorts to relax your muscles at the end of the day; • check your bindings every morning or better still, get a specialist G.O® to look at them for you; • wear your sunglasses, gloves and hat at all times; • the safety of everyone on piste depends on people following all the safety rules; • it is strongly recommended that both children (compulsory in Cervinia and Sahoro) and adults wear helmets*;

• Great care must be taken when skiing off-piste and a professional skier must always be your guide. Rigidly follow the code of conduct given to skiers on the slopes (which can be accessed on the site www.mdem.org). Dangers are always present no matter the weather conditions. Off-piste skiing requires a certain level of aptitude and a good knowledge of the mountain environment and it is essential that you take with you an avalanche search and find system (ARVA type), which must be hired* at the ski resort, a snow shovel, a probe, a torch, etc. Off-piste skiing is available on expert and level 3 courses. • Depending on the weather conditions and the requirements of its guests, Club Med expressly reserves the right to make changes with regard to the type and quantity of sports equipment detailed in the Brochure. CHILDREN WITH ADULTS At Club Med Resorts for Everyone, teens can take part in the same lessons as adults and at the same time from the age of 12 (access to the weights room for ages 16 and over only). As the organisation of sports activities varies from one Club Med Resort to another, you should ask your travel agent for information, either visit www.clubmed.co.uk, or check the table at the back of the current Trident Brochure to see which activities are on offer and the levels available at each Club Med Resort. *At extra cost. (1) At Alpe d’Huez la Sarenne and Saint-Moritz Roi Soleil (2) Only at Valmorel

83


Other Mountain Activities Most Resorts allow you to try a large number of non-skiing activities and at least 2 of these activities are included in your package. ACTIVITIES

DESCRIPTION

RESORTS

COST

PRACTICAL INFORMATION

Valmorel.

Included in your Package.

• Choose one 5-day activity from: hiking, Alpine skiing or snowboarding. • Ideal for anyone who wishes to experience the mountains other than on skis, whilst enjoying group tuition. • Not included if you select the NonSkier, Non-Hiker Package available at Chamonix Mont-Blanc, Méribel (Aspen Park, L’Antarès, Le Chalet), Villars-surOllon and Wengen.

MOUNTAIN ACTIVITIES Guided walk programme

NEW Group hiking and Nordic walking courses and snowshoe walks, as an alternative to skiing, offered as a 5-day programme of group classes.

Guided walks on foot or snowshoes

Discover the marvels of Alpine flora Chamonix Mont-Blanc(1), Méribel (Aspen Park, and fauna. L’Antarès, Le Chalet), Peisey-Vallandry, SaintMoritz Roi Soleil, Serre-Chevalier, Villars-surOllon, Wengen.

Ice rink

NEW First-ever ice rink in a Club Med Resort.

Valmorel.

No need to bring your ice skates, you will be provided with skates on arrival at the rink.

Arcs Extrême, La Plagne 2100, Included Peisey-Vallandry, Val Thorens, Villars-sur-Ollon. in your Cervinia, Chamonix Mont-Blanc, L’Alpe d’Huez Package.

• Ideal for those who want to feel free to exercise whenever they want, either alone or as part of a group, outside of class hours. • From age 18.

SPORTS ACTIVITIES AND RELAXATION Weights and/ or cardiotraining rooms with no tuition

Club Med Gym® weights and/or cardio-training rooms.

Pool

Heated indoor or outdoor pool.

Turkish bath and/or sauna

Turkish bath/sauna, relaxation areas Chamonix Mont-Blanc, La Plagne 2100, Méribel (Aspen Park, L’Antarès, Le Chalet), where you can wind down after a Peisey-Vallandry, Sahoro, Saint-Moritz day’s skiing. Roi Soleil, Tignes Val Claret, Val d’Isère, Valmorel, Villars-sur-Ollon, Yabuli.

Weights and/or cardio-training rooms.

la Sarenne, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Val d’Isère, Valmorel, Yabuli. Cervinia, Chamonix Mont-Blanc, L’Alpe d’Huez la Sarenne, Méribel l’Antarès, Méribel le Chalet, Peisey-Vallandry, Sahoro, Saint-Moritz Roi Soleil, Serre-Chevalier, Tignes Val Claret, Val d’Isère, Valmorel, Villars-sur-Ollon, Yabuli. Included in your Package.

• At extra cost at Cervinia, L’Alpe d’Huez la Sarenne and Serre-Chevalier.

Please enquire at the resort

From age 4.

ACTIVITIES* AROUND THE RESORT Ascend to the summit of the Jungfrau*(2)

Experience the iconic 3450m peak of the Jungfrau. Board the little train on the highest railway in Europe and enjoy the views as you eat lunch at the summit.

Wengen.

Activities outside the Club Med Resort*(3)

Biathlon.

Peisey-Vallandry.

Bobsleigh.

Aime la Plagne, La Plagne 2100.

Bowling.

Arcs Extrême, Avoriaz, Chamonix Mont-Blanc, Les Deux Alpes.

Dog sledding.

Arcs Extrême, Méribel (Aspen Park, L’Antarès, Le Chalet), Peisey-Vallandry.

Driving on ice.

Val d’Isère, Val Thorens.

Curling.

Villars-sur-Ollon, Wengen.

Luge.

Val Thorens, Wengen.

Snowmobile.

Les Deux Alpes, Méribel (Aspen Park, L’Antarès, Le Chalet), Serre-Chevalier, Val d’Isère, Valmorel.

Ice rink.

L’Alpe d’Huez la Sarenne, Cervinia, Les Deux Alpes, Méribel (Aspen Park, L’Antarès, Le Chalet), Serre-Chevalier, Tignes Val Claret, Saint-Moritz Roi Soleil, Villars-sur-Ollon, Wengen.

Pool.

Les Deux Alpes.

Ice diving.

Tignes Val Claret.

Snowshoe hiking.

L’Alpe d’Huez la Sarenne, Aime la Plagne, Arcs Extrême, Avoriaz, Cervinia, Les Deux Alpes, La Plagne 2100, Tignes Val Claret, Val d’Isère, Val Thorens.

Snake-gliss.

Valmorel.

Horse-drawn sleigh.

Avoriaz, Saint-Moritz Roi Solei, Valmorel.

*At extra cost. (1)Hiking with panoramic view depending on the weather. (2)Enrolment either at the time of booking or on site (depending on the service) is subject to availability and conditions of sales and prices applicable at the Club Med Resort, at extra cost. The date of the excursion will be communicated when you arrive in the Resort. It can be modified or cancelled function of the weather. Excursion not available if you choose the Non-Skier, Non-Hiker Package. (3)Activities and transfers delivered by external service providers. Availability and conditions of sales are stipulated by the relevant external service providers.

84


Travel Information TRAVEL FROM THE UK Club Med works in partnership with several scheduled, charter and low-cost airlines to offer you the best possible travel options. Whilst our holidays are priced on London departures, many regional departures are available on request and may be subject to a supplement charge. Travel arrangements shown in this brochure are made many months in advance. Flight schedules, as well as transfer and flight durations are provisional and subject to change. A confirmed itinerary will be sent to you or your Travel Agent with your travel documents approximately 2-3 weeks before departure. Flight schedules may change up to the point of departure. Should you arrive late or depart early due to flight schedules, Club Med will not offer any compensation to you as long as the number of nights spent in the Resort corresponds to your booking. In the event of any changes prior to departure, we reserve the right to change carriers, aircrafts and airport as necessary. Where a flight is described as direct, this means that no change of aircraft is necessary. Stops may be made en route for refuelling or to pick up/set down passengers. We do not however provide details of such stops where applicable.

TAILOR-MADE HOLIDAYS AND UPGRADES

see any discrepancies. Certain electronic tickets may be e-mailed to you within 2 weeks of departure. If your booking is made within 3 weeks of departure, tickets may need to be collected on departure. Important: please contact us on 08453 67 67 67 if your flight documents are not received 7 days before departure.

E-TICKETS AND TICKETLESS

For all scheduled airlines, we must issue Electronic Tickets (E-tickets). Some charter airlines and low-cost carriers operate on Ticketless flights. In these cases, your sales voucher which includes your flight itinerary shall become your ticket confirmation which you need to present at check-in along with your passport. The advantages of e-tickets and Ticketless are as follows: • E-ticket and Ticketless confirmation can be sent to you immediately by e-mail. • You no longer have to wait for tickets to come through the post. • You can check-in with your passport only. • You do not need to worry about losing your tickets.

EXTRA CHARGES

We would be happy to arrange your itinerary with flights and duration of stay tailored to your requirements. We have very good negotiated rates in Premium Economy, Business and First Class cabins to most of our destinations. We can arrange an upgrade for you at a supplement.

Please note that some airlines charge extra for ancillary services such as meals, extra luggage, seats together, priority boarding, extra leg room, sport equipment, etc. and such charge(s) are not included in the flight price. We are happy to check with the relevant airlines for the costs of these charges on request at the time of booking or prior to booking confirmation.

INDEPENDENT TRAVEL ARRANGEMENTS

SPECIAL REQUESTS

Please note that on selected dates, we are only able to offer Packages with transportation included. If you are arranging your connecting flights to connect with flights arranged by Club Med, you should allow plenty of time in the event of unforeseen delays or late change of schedule, airport or terminal changes on the date of departure. We strongly recommend that your independent travel arrangements are flexible to allow for any changes if necessary. If you have booked your own flights independently, check-in time at the Resort will be 3pm if you arrive on the main day of arrival, or 5pm if you arrive on any other day of the week. In addition, if you are taking a short stay/weekend, the arrival time in the Resort is 5pm. Please note: Club Med will not be held responsible for any consequences or extra costs should there be any delay or cancellation of your flight or other travel arrangements made by you. Check-out time is usually 10am depending on the Resort regardless of your departure time so you will be asked to vacate your room(s) by this time. Day rooms will be on offer but are subject to availability/cost and should be arranged locally with the reception. If you check-in immediately after a night flight this would normally count as one night’s accommodation. You are responsible for your itinerary and no transfers to the Resort are included if you choose to travel independently.

FLIGHTS FROM UK REGIONAL AIRPORTS

As well as flights from London, we can also arrange flights from a range of regional airports throughout the UK. Here is just a selection of the regional airports we offer – Birmingham, Bristol, Edinburgh, Glasgow, Liverpool John Lennon, Manchester, Newcastle plus many more… For more information and other airports, please enquire.

FLIGHTS FROM PARIS

Flights from Paris, if required, are available to most Club Med destinations. Flight timings will be given to you within 2 weeks prior to departure. Connections to Paris can be arranged, subject to availability once timings from Paris are known. Should this involve transfers between airports and/or overnight in Paris this will have to be arranged, and paid for by you. Flight tickets from Paris to your destination will be handed to you on checking in at the Club Med desk at the Paris airport of departure.

TRAVEL DOCUMENTS AND TRAVEL DETAILS

At the time of booking, you must provide us with full names as they appear on your passport. Upon receipt of full payment, your travel documents and final itinerary shall be sent to you approximately 2-3 weeks before departure. Please check your itinerary as flight schedules and airlines may have changed from details published in the brochure or your earlier booking confirmation. Please ensure that your ticket shows the correct name as written on your passport and that all your flight details are correct. Please contact us immediately if you

Please notify us of any special requests (special meals, baby basinet, wheelchair assistance, sports equipment, special seats, etc.) at the time of booking. Club Med will endeavour to deal with your requests, however, we cannot guarantee that the facilities will be available, therefore we may not be able to confirm your requests prior to departure. We regret we cannot accept any booking conditional to fulfilment of a particular request. Please note that some ’low cost’ carriers do not allocate specific seats for any passengers at check-in and instead choose to adopt a ’free seating’ policy. Meals and drinks may be purchased at your cost onboard the aircraft on most airlines travelling on short and medium-haul flights. Most long-haul flights offer a complimentary meal and drinks. Please check with our Reservations Team upon booking.

INJURY AND RECENT OPERATIONS

Any passengers travelling with an injury or who have had an operation within 6 months before travel must inform us of the extent of such injury or operation upon booking. A full medical clearance must be requested from the passenger’s doctor or physician and their insurance company to confirm that they are fit to fly/travel.

PREGNANCY

Expectant mothers who are more than 33 weeks pregnant on their return date cannot travel on our charter flights and on most scheduled flights. Expectant mothers who are more than 28 weeks pregnant are advised NOT to travel on a Club Med holiday especially if flights are required. A medical certificate showing “Fitness to Fly/Travel” must be obtained within 7 days before travel. Please check with your insurance and airline’s policy for any restrictions.

INFANTS

Infants are classified as under 2 years of age. Infants are not allocated seats on flights and transfers and will need to sit on a parent’s/guardian’s lap. A basinet may be arranged with certain scheduled airlines for smaller infants. This must be requested upon booking and subject to availability, possible supplement and restrictions of the airlines. Basinets are normally available only on long-haul destinations. Should an infant turn 2 years of age during the holiday, then a child price (aged 2-3 years) must be applied. Should you wish to arrange for your infant to have a seat on the flight and transfer, a child price must be applied. Some low-cost carriers do not allow infants to have a seat. Please note that most airlines do not offer any baggage allowance for infants.

PASSPORT AND VISA REQUIREMENTS

For all UK citizens, a valid passport is essential when you travel abroad. A full 10-year passport is required for holidays to all countries featured in this brochure. The passport must be valid for at least 6 months beyond your return date. Make sure that your passport is valid and check if you need a visa for your chosen destination. It is vital that the name given when booking your holiday (printed

85


Travel Information on the ticket and itinerary) is exactly the same as written on your passport. Any child, however old, must have his/her own passport. In the past babies and children could be included on a parent or guardian’s passport. However, the law has now changed and babies and children up to 16 who are not already on a parent’s or guardian’s passport must have their own child passport if they are going to travel abroad. For further information, please refer to p. 88.

BEFORE TRAVELLING TO THE AIRPORT

If you do not have a valid passport, visa or entry permit, you may be refused travel, either by us or by the airline. Please be aware that if this happens, we are unable to assist you in any way. Please ensure that you have all necessary passport, visa and tickets with you before heading to the airport.

AIRPORT CHECK-IN

It is important that you check-in for your flight and get to your gate in good time. Check-in is always a minimum of 2 hours before departure. It is equally important to make sure that you are at the boarding gate no later than the gate closing time as written in your boarding passes or as mentioned at the check-in desk to avoid missing your flight.

LUGGAGE ALLOWANCE

Most carriers allow 1 piece of baggage weighing 20 kilos per passenger (except infants). Baggage allowance may vary between airlines and is subject to change. Full details shall be added into your itinerary. Please note that carriage of sporting goods/equipment may incur an additional charge depending on the airline. Please ask our Reservations Team upon booking for more information. Excess baggage weight will be charged at the airline’s discretion. No flammable and dangerous articles must be carried in the baggage. In the event of damage or lost baggage, please ensure that you request a “Baggage Irregularity Form” from the relevant airline you flew with and make all necessary reports before leaving the airport.

HAND LUGGAGE/CABIN BAGGAGE

For more information visit www.dft.gov.uk. Information can change at any time, therefore we strongly advise you to check with the departure airport or visit the Department of Transport website mentioned, for a full guide to the security requirements when departing from UK airports.

Where flight delays result in unused accommodation or in lost holiday time, no refund will be given as rooms are held, not re-let. Airlines do not usually offer compensation for flight delays, however you may be able to claim for significant delays under your travel insurance policy. Please note: no further compensation will be offered for transport delays experienced for reasons completely beyond our control. If you arrive late at the airport and subsequently miss your flight, you must present yourself at the check-in desk or ticket desk to inform them. They may need to rebook you on another flight which will incur an extra charge. Please note: that if you do not turn up for a booked flight or if you miss your flight, you will be noted down by the airline as a “no-show” and all other future flights you hold in the same booking may be automatically cancelled. If you missed your flight and the airline has put you on another flight, please ask the airline to ensure that they protect any future flights you have on the same booking from cancelling automatically. You can also contact your travel agent or call us on 08453 67 67 67 for assistance. If you have made changes to your travel arrangements directly with the airlines, please contact us to let us know of your new flight information.

TRANSFERS

Groups transfers to and from your Club Med Resort are included with all our flight Packages, unless advised to the contrary at the time of booking. For details of transfer times, please see the relevant Resort pages. Transfer times shown are approximate. Some journey times can vary due to a number of reasons, e.g. weather, road works, traffic, etc.

NOTES

Club Med reserves the right to change or alter flights, flight timings and routes up to the date of departure or to book passengers on a carrier other than the one stipulated. No refund can be made for a late night arrival and/or early morning departure due to climatic conditions, delays or any other cause beyond the control of Club Med. The air holidays and flights in this brochure are ATOL-protected by the Civil Aviation Authority. Our ATOL number is ATOL 1020. Please note: all information concerning flights, trains and transfers is correct at the time of going to press and may be subject to change. If you require any further information on your reservation, please call: 08453 67 67 67.

TRANSPORT DELAYS

If for unforeseen circumstances your flight is delayed, for reasons completely beyond our control, we do not provide refreshments, meals or accommodation. However, the airline you are flying with may offer these to you. Please check with the appropriate airline representative(s) at the airport.

CHECK-IN AND CHECK-OUT TIMES FOR 7 DAY HOLIDAYS(1)(2) CHECK-IN

ROOM AVAILABLE

ROOM DEPARTURE

CHECK-OUT

10am

5pm

10am

5pm

THE STANDARD ONE WEEK HOLIDAY (from Sunday to Sunday) Ski

3pm - 8pm

In the afternoon

THE OPEN DATED HOLIDAY (not arriving on Sunday)

86

Ski

5pm - 8pm

In the afternoon

(1)

Where times differ for your selected Resort, you will be informed in your Holiday Itinerary. Rooms must be vacated by 10am. We would remind you that G.M®s who make their own way to the Resort (Resort/Resort) are expected in the Resort from 3pm onwards (except Sahoro – 2pm; open dated and weekend stays from 5pm). If you choose to arrive early, lunch on the first day is at extra cost. (2) For check-in times for short stays see p.74-75.


Terms of Carriage CONDITIONS OF CONTRACT AND OTHER IMPORTANT NOTICES Passengers on a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that international treaties known as the Montreal Convention, or its predecessor, the Warsaw Convention, including its amendments (the Warsaw Convention system), may apply to the entire journey, including any portion thereof within a country. For such passengers, the applicable treaty, including special contracts of carriage embodied in any applicable tariffs, governs and may limit the liability of the carrier.

NOTICE OF LIABILITY LIMITATIONS

The Montreal Convention or the Warsaw Convention system may be applicable to your journey and these Conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or damage to baggage, and for delay. This information notice summarises the liability rules applied by Community air carriers as required by Community legislation and the Montreal Convention. Where the Montreal Convention applies, the limits of liability are as follows: 1 There are no financial limits in respect of death or bodily injury. For damages up to 113,100 SDRs (approximately £111,793) the air carrier cannot contest claims for compensation. Above that amount, the air carrier can defend itself against a claim by proving that it was not negligent or otherwise at fault. If a passenger is killed or injured, the air carrier must make an advance payment, to cover immediate economic needs, within 15 days from the identification of the person entitled to compensation. In the event of death, this advance payment shall not be less than 16,000 SDRs (approximately £15,815). 2 In case of passenger delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for passenger delay is limited to £4,694 SDRs (approximately £4,639). 3 In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,131 SDRs (approximately £1,118). 4 The air carrier is liable for destruction, loss or damage to baggage up to 1,131 SDRs (approximately £1,118). In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault. 5 A passenger can benefit from a higher liability limit by making a special declaration at the latest at check-in and by paying a supplementary fee. If the air carrier actually performing the flight is not the same as the contracting air carrier, the passenger has the right to address a complaint or to make a claim for damages against either. If the name or code of an air carrier is indicated on the ticket, that air carrier is the contracting air carrier. EC Regulation No. 889/2002 requires European Community carriers to apply the provisions of the Montreal Convention limits to all carriage by them of passengers and their baggage by air. Many non-European Community carriers have elected to do so in respect of the carriage of passengers and their baggage. Where the Warsaw Convention system applies, the following limits of liability may apply: 1 16,600 Special Drawing Rights (approximately £16,408) in respect of death or bodily injury if the Hague Protocol to the Convention applies, or 8,300 Special Drawing Rights (approximately £8,204) if only the Warsaw Convention applies. Many carriers have voluntarily waived these limits in their entirety, and US regulations require that, for journeys to, from or with an agreed stopping place in the US, the limit may not be less than US $75,000. 2 17 Special Drawing Rights (approximately £17) per kg for loss of or damage or delay to checked baggage, and 332 Special Drawing Rights (approximately £328) for unchecked baggage. 3 The carrier may also be liable for damage occasioned by delay. Further information may be obtained from the carrier as to the limits applicable to your journey. If your journey involves carriage by different carriers, you should contact each carrier for information on the applicable limits of liability. Regardless of which Convention applies to your journey, you may benefit from a higher limit of liability for loss of, damage or delay to baggage by making at checkin a special declaration of the value of your baggage and paying any supplementary fee that may apply. Alternatively, if the value of your baggage exceeds the applicable limit of liability, you should fully insure it before you travel. Time limit for action: Any action in court to claim damages must be brought within two years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived. If the baggage is damaged, delayed, lost or destroyed, the passenger must write and complain to the air carrier as soon as possible. In the case of damage to checked baggage, the passenger must write and complain within seven days, and in the case of delay within 21 days, in both cases from the date on which the baggage was placed at the passenger’s disposal.

NOTICE OF CONTRACT TERMS INCORPORATED BY REFERENCE 1 Your contract of carriage with the carrier that provides you with carriage by air, whether international, domestic or a domestic portion of an international journey is subject to this notice; to any notice or receipt of the carrier; and to the carrier’s individual terms and conditions (Conditions), related rules, regulations and policies (Regulations) and any applicable tariffs. 2 If your carriage is by more than one carrier, different Conditions, Regulations and any applicable tariffs may apply for each carrier. 3 The Conditions, Regulations and any applicable Tariffs of each carrier are, by this notice, incorporated by reference into and made part of your contract of carriage.

4 The Conditions may include, but are not restricted to: • Conditions and limits on the carrier’s liability for the bodily injury or death of passengers. • Conditions and limits on the carrier’s liability for the loss of, damage to or delay of goods and baggage, including fragile or perishable goods. • Rules for declaring a higher value for baggage and for paying any supplementary fee that may apply. • Application of the carrier’s Conditions and limits of liability to the acts of the carrier’s agents, servants and representatives, including any person providing either equipment or services to the carrier. • Claims restrictions, including time limits by which passengers must file claims or bring actions against the carrier. • Rules about reconfirmations or reservations; check in times; the use, duration and validity of air transportation services; and the carrier’s right to refuse carriage. • Rights of the carrier and limits on the carrier’s liability for delay or failure to perform a service, including schedule changes, substitution of alternative carriers or aircraft and re-routing, and, when required by applicable law, the obligation of the carrier to notify passengers of the identity of the Operating carrier or substituted aircraft. • Rights of the carrier to refuse carriage to passengers who fail to comply with applicable laws or who fail to present all necessary travel documents. 5 You can obtain more information about your contract of carriage, and find out how to request a copy, at places where transportation on the carrier is sold. Many carriers also have this information on their websites. When required by applicable law, you have the right to inspect the full text of your contract of carriage at the carrier’s airport and sales offices, and upon request, to receive a copy by mail or other delivery service from each carrier free of charge. 6 If a carrier sells air transportation services or checks baggage specifying carriage on another carrier, it does so only as agent for the other carrier. 7 Certain governments forbid interchanging on charter flights, this means that you must travel both ways with the same party regardless of how many trips your group has booked. The carrier cannot entertain requests for changes on return flights or be held responsible for passengers either missing flights or wanting to return earlier than planned for any reason whatsoever. You cannot travel if you do not have all required travel documents, such as passport and visa. Governments may require your carrier to provide information on or permit access to passenger data. DENIED BOARDING: Flights may be overbooked, and there is a slight chance that a seat will not be available on a flight even if you have a confirmed reservation. In most circumstances, if you are denied boarding involuntarily, you are entitled to compensation. When required by applicable law, the carrier must solicit volunteers before anyone is denied boarding involuntarily. Check with your carrier for the complete rules on payment of denied boarding compensation (DBC) and for information on the carrier’s boarding priorities. BAGGAGE: Excess valuation may be declared on certain types of articles. Carriers may apply special rules for fragile, valuable, or perishable articles. Check with your carrier. Checked Baggage: Carriers may permit a free checked baggage allowance, which is set by the carrier and may differ by class, and/or route. Carriers may apply extra charges for checked baggage in excess of their permitted allowance. Check with your carrier. Cabin (Unchecked) Baggage: Only ONE small item of cabin baggage per passenger will be allowed into the aircraft (subject to space availability) MAXIMUM SIZE: 17” x 11” x 9” (43cm x 28cm x 23cm) MAXIMUM WEIGHT: 11lbs (5kg). It is recommended that cabin baggage be kept to a minimum. Check with your carrier. If more than one carrier is providing the transportation for your journey, each carrier may apply different rules on baggage (both checked and cabin). SPECIAL BAGGAGE LIABILITY LIMITATIONS FOR US TRAVEL: For domestic travel wholly between US points, federal rules require any limit on a carrier’s baggage liability to be at least US$3000.00 per passenger, or the amount currently mandated by 14 FR 254.5. Your carrier has no liability for loss or damage to valuable or fragile items packed in hold baggage however caused. You must not include in Checked Baggage money, jewellery, precious metals, computers, personal electronic devices, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples. Written confirmation of any baggage irregularities must be obtained from the carrier before leaving the airport. CHECK-IN TIMES: The time shown on the itinerary/receipt is the departure time of the aircraft. Flight departure time is not the same as the time you must check- in or the time you must be available for boarding. Your carrier may refuse you carriage if you are late. Check-in times, as advised by your carrier, are the latest times at which passengers can be accepted for travel; boarding times, as advised by your carrier, are the latest times at which passengers must present themselves for boarding. DANGEROUS GOODS (HAZARDOUS MATERIALS): For safety reasons, dangerous goods must not be packed in checked or cabin (unchecked) baggage except as specifically permitted. Dangerous goods include but are not limited to: compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidizing materials, poisons, infectious substances, and briefcases with installed alarm devices. For security reasons, other restrictions may apply. Check with your carrier.

SECURITY INFORMATION:

Please check with your airline for the latest airport security requirements before you travel.

87


Formalities, passport and HEALTH INFORMATION

DOCUMENT REQUIREMENTS

COUNTRY

RESORTS

AIRPORT(S)

CHINA

Yabuli

Harbin

Aime la Plagne

Geneva, Lyon, Chambéry

0

Valid passport required.

L’Alpe d’Huez la Sarenne

Grenoble, Saint-Geoirs, Geneva

0

Valid passport required.

Arcs Extrême

Chambéry, Geneva, Lyon

0

Valid passport required.

Avoriaz

Geneva, Lyon, Chambéry

0

Valid passport required.

Chamonix Mont-Blanc

Geneva, Lyon

0

Valid passport required.

La Plagne 2100

Geneva, Lyon, Chambéry

0

Valid passport required.

Les Deux Alpes

Grenoble, Saint-Geoirs, Lyon

0

Valid passport required.

Valmorel

Geneva, Lyon, Chambéry

0

Valid passport required.

Méribel Aspen Park

Geneva, Lyon, Chambéry

0

Valid passport required.

Méribel l’Antarès

Geneva, Lyon, Chambéry

0

Valid passport required.

Méribel le Chalet

Geneva, Lyon, Chambéry

0

Valid passport required.

Peisey-Vallandry

Chambéry, Geneva, Lyon

0

Valid passport required.

Serre-Chevalier

Grenoble, Lyon

0; 1; 2

Valid passport required.

Tignes Val Claret

Geneva, Lyon, Chambéry

0

Valid passport required.

Val d’Isère

Chambéry, Geneva, Lyon

0

Valid passport required.

Val Thorens

Geneva, Lyon, Chambéry

0

Valid passport required.

JAPAN

Sahoro

Obihiro

0

Valid passport required.

ITALY

Cervinia

Turin Caselle, Milan Malpensa, Milan Linate

0

Valid passport required.

Saint-Moritz Roi Soleil

Zurich

0

Valid passport required.

Villars-sur-Ollon

Geneva

0; 1; 2

Valid passport required.

Wengen

Zurich

0

Valid passport required.

0-3

Passport valid for 6 months after the return date + visa (consult us).

FRANCE

SWITZERLAND

Health information: 0 - No particular precautions. 1 – Nurse present in the Resort. 2 – Doctor in charge of the Baby Club Med®* and/or the Petit Club Med® present in the Resort. 3 - For further information visit www.clubmed.co.uk

88


visa information A valid passport is essential for travel. Please check with your destination country’s consulate or embassy for information. Please also check that your passport is valid according to the requirements listed in the table.

TRAVEL ADVICE ON YOUR HOLIDAY DESTINATION The ‘Foreign and Commonwealth Travel Advice Unit’ may issue information about your holiday destination. You are advised to check this information on BBC2 (Ceefax) page 430 onwards or on the Internet under the address http://www.fco.gov.uk/. Alternatively, you can contact the ABTA Information Department on 0901 201 5050 (calls charged at 50 p/minute).

CLUB MED DOCUMENTS Please bring your Club Med sales agreement (holiday invoice) and itinerary with you. You may be asked to produce these two documents during your journey or your stay. If any of the details on the sales agreement sent to you prior to your departure are incorrect, please contact us immediately. This is particularly important if you have booked flights with us as your ticket will only be valid if the name and title featured on it correspond to the name and title on your passport. On some flights, name changes or amendments will not be allowed once the booking is made, or you may have to pay a fee to correct.

PASSPORT AND VISA REQUIREMENTS (PLEASE READ CAREFULLY) Each country has different visa regulations so make sure you check well in advance prior to travelling whether a visa is required. Some countries issue visas upon arrival into the country, which may be subject to certain charges however, others require you to purchase a visa prior to departure. We advise you to check at least 6 weeks before your departure date. Many countries require a Machine Readable Passport (MRP) which must contain a digital photograph. Please refer to page 88 for more information. Important: Passport and visa regulations and requirements may be subject to change at short notice and you are responsible for contacting the appropriate diplomatic or consular authority before finalising travel arrangements to check on requirements for departure/arrival point, transit and stopover points. We accept no liability for clients who have incorrect or insufficient documentation. Holders of non-British passports and passports issued by the Channel Islands or Isle of Man authorities should check current regulations with the relevant Tourist Office or Embassy.

OR 2) A valid passport. AND A valid visa which must be obtained before travel from the US authorities. Note: if you want your child to travel with a Visa Waiver form, they must hold their own Machine Readable Passport or e-passport.

ELECTRONIC SYSTEM FOR TRAVEL AUTHORISATION TO THE USA – (ESTA) If you are travelling under the Visa Waiver Programme from early 2009 you must also have Travel Authorisation. You can receive Travel Authorisation by completing the online form at https://esta.cbp.dhs.gov and a decision will normally be made within seconds. Please note that the Travel Authorisation is now compulsory. The Travel Authorisation is then valid for multiple entries to the US for two years, unless any answers to the YES/NO questions on the form change or a new passport is required. NEW E-passports from 26 October 2006 you must have an e-passport to travel to the US on the Visa Waiver Programme (VWP) if your passport is issued on or after 26 October 2006. An e-passport contains an integrated computer chip that is capable of storing information from the bio data page. E-passports are easily identified as they all have a symbol on the front cover to indicate that the document contains an integrated chip.

ADVANCED PASSENGER INFORMATION (API) All passengers travelling from and into the UK are now required to provide Advanced Passenger Information (API). You must provide us with the following passport information at least 2 weeks before departure. If your booking is within 2 weeks before departure, you must provide this information at the time of booking. • All given surnames as written in your passport (this should be the same as your booking), all given names as written in your passport (this should be the same as your booking), passport number, passport expiry date, passport country of issue, country of citizenship/nationality, date of Birth and gender. If travelling to the USA, it is mandatory that you provide us with the following information: • Country of residence, full address of your first night’s accommodation in the USA and the redress number* (if any). Please be aware that your passport information shall be passed on to the airline you are travelling with who will process the data to Border Control Agencies. Passengers who do not provide this information could be denied boarding at the airport. The 1 August 2008 requirement (which has become mandatory since 12 January 2009) for passengers to obtain authorisation to travel to the USA by the Electronic System for Travel Authorisation (ESTA) does not replace the need for airlines to transmit Advanced Passenger Information (API). *The redress number is the reference number given to people who have applied to clarify their information through this programme, which is called DHS Travel Redress Inquiry Program (DHS TRIP).

All information given in this brochure and in the table opposite is only intended as a guide and is correct at the time of publication, but may be subject to change during the season. We would remind you that you are personally and solely responsible for ensuring that your travel documents are valid. Please verify any vital holiday requirements with our Reservations Team on 08453 67 67 67 at the time of making your booking. Important: Travelling to and via the USA: When travelling to the USA, you must have the correct passport to travel on the Visa Waiver Programme (VWP), or have obtained the correct visa valid for your stay. From early 2009 all customers travelling under the VWP must also apply for Travel Authorisation. Additionally, you are required to provide information for the US government prior to travel. Visa Waiver Programme: each person wishing to visit the USA must have either: 1a) An e-passport – if your passport is issued after 26 October 2006. OR 1b) A Machine Readable Passport – if your passport is issued after the 26 October 2005. (It must contain a digital photograph). AND A Visa Waiver Form (obtained at the airport on departure).

89


Health Club Med has implemented a comprehensive and very strict health policy at each of its Resorts. However, we advise that you take some precautions before you depart and for the duration of your stay.

CLUB MED’S SUPREME COMMITMENT TO YOUR HEALTH

TIPS AND ADVICE FOR A TROUBLE-FREE HOLIDAY

A well-managed policy and informed advice Recommendations, prevention and control are the three aims of Club Med with regard to health and hygiene, and we do not compromise on any of them. Club Med has for many years prioritised hygiene, health and safety in its standards of quality in order to ensure better protection of the individual and the community under its responsibility. To this effect, Club Med’s policy, the result of many years of experience in health travel, is based on the information it provides through this Brochure and on preventive measures which include regular and rigorous health and hygiene checks, conducted at all its Resorts. These measures focus on food hygiene, general hygiene and environmental control (prevention of Legionnaire’s disease, control of the water system, airconditioning, drinking and swimming pool water), safety and medical assistance.

To make your holiday as stress-free as possible, both you and your children should carefully follow the set of simple health precautions given below, both before and during your stay. While we do not wish these precautions to dominate your holiday, it is important not to ignore them; each should be given due consideration.

Public health is our priority Club Med is fully aware of the consequences of smoking, nicotine addiction and the related effects on health, and supports anti-smoking initiatives. Consequently, it has banned smoking in all public indoor areas. Sexually transmitted diseases, meanwhile, do not recognise borders and some of them may lead to serious complications. Condoms can be bought at the Club Med Boutique.

HEALTH BENEFITS

Medical Assistance At some Resorts, depending on the local medical services available, a nurse and/or doctor will be on hand to provide you with medical assistance and any care you may require. Unless they are required to give first aid treatment in an emergency, they cannot take the place of a local doctor, who is the only person fully authorised to prescribe medicine and/or administer treatment. Depending on your state of health, Club Med can call upon Europ Assistance for medical assistance, who will decide if and how you should be sent home, should this prove necessary. Should you have an infectious disease, in the interests of both your own protection and everyone else’s, Club Med reserves the right to send you home or, depending on medical advice, at least either hospitalise or isolate you until you have made a full clinical recovery. People of Reduced Mobility If you are travelling by aeroplane, you must inform our partner airlines of any special requirements you may have at least 48 hours prior to departure, so that they can make the necessary arrangements. To find out which of our Resorts have facilities for people of reduced mobility, please consult your travel agent.

90

BEFORE YOUR DEPARTURE Your family’s state of health We strongly advise you to consult your doctor and tell them where exactly you intend to travel. Your doctor will be able to tell you whether your planned holiday or travel arrangements are advisable given your current state of health, especially if you are undergoing medical treatment, suffer from a chronic illness, are pregnant, have a very young baby, or are likely to suffer an allergic reaction to certain foodstuffs, insects or insecticides (the latter are regularly sprayed in some of our Resorts, within legal limits). You should also discuss the validity of your vaccinations and those of your children with your doctor. Club Med will not reimburse the cost of any holiday or other extra expense incurred (cancellation, repatriation, hotels, taxis, etc.) if you do not comply with the health regulations applicable to you. Once your doctor has authorised your decision to travel, do not forget to take with you sufficient quantities of any medication that you might be taking, and, if necessary, medication to prevent malaria, or any other necessary prescriptions, bearing in mind the adverse effects that some photosensitive medicines may have. Moreover, if you are planning to practise a sport more intensively than you are accustomed to, please ensure that you train properly beforehand and do not simply assume that you have the necessary level of physical fitness required. Pregnant women Club Med advises pregnant women to avoid making long journeys during the third trimester of their pregnancy. They are also advised not to practice any sports in which they are liable to fall. DURING YOUR FLIGHT To improve your blood circulation on long-haul flights, we advise you to drinks lots of water, frequently walk around the aeroplane, and rotate, flex and extend your ankles while seated. We also recommend that any passengers suffering from vein problems and taking prescription drugs wear class 2 compression socks. YOUR STAY Any sudden change of climate and environment can cause a reaction that may last several days. During this time, reduce physical exertion and try to rest as much as possible.


For more information, visit www.clubmed.co.uk or ask your travel agent

Some rules on basic hygiene Club Med is very careful to ensure that all members of staff at its Resorts adhere to rules on basic hygiene, and we ask you to do the same. Maintaining good physical hygiene is an effective way of preventing a significant number of illnesses and containing any that do arise. By regularly washing your hands with soap, especially before handling food and after going to the toilet, you will significantly reduce your risk of stomach disorders. Food safety precautions Club Med ensures the highest standards of food safety by carrying out health checks at every stage of food preparation at its Resorts. However, any change in eating habits can lead to discomfort and illness, so you should let your system adjust gradually to the local food. In addition, make sure that meat and eggs have been properly cooked before eating them, and ensure that you adapt your intake of liquids (water, soft drinks, tea) to your level of physical activity. When outside our Resorts, especially in countries with poor hygiene standards, be particularly careful when drinking the local water and eating local food. Anyone with a particular food allergy should inform the head chef. Stomach disorders Diarrhoea (gastro-enteritis) is the most common health problem suffered by travellers, and is dependent upon their destination and their ability to adapt to changes in climate, environment and diet (almost 50% of cases occur in countries with poor levels of hygiene). Club Med’s preventive health policy can help to significantly reduce its occurrence, but cannot guarantee to prevent it entirely. Most stomach disorders are often not very serious and clear up after a few days by treating the symptoms and drinking an appropriate amount of water. More specific treatment may be needed if the disorder is accompanied by a high temperature. Your doctor will advise you as to the most effective preventive or curative treatment.

apply high protection filter sun creams or sun blocks and you should also make sure you get plenty to drink. Avoid excessively long exposure to direct sunlight if you are taking any medication which might make skin sensitive to the sun. The environment Our knowledgeable G.O®s are on hand to answer all your questions on the local environment and its flora and fauna, and advise you of any precautions you should take, especially before excursions. The advice they give you must be heeded at all times. We recommend you avoid all direct contact with animals. In tropical regions, it is unwise to walk barefoot in wet terrain or to go swimming in stretches of fresh water. In shallow coral reefs, you are advised to protect your feet by wearing plastic sandals or similar footwear. It should also be noted that some illnesses are not specific to certain holiday destinations and can be contracted anywhere. This is true of seasonal viral infections such as influenza and stomach disorders. Others are specific to the host country and to its particular climate conditions and microbiological environment. While Club Med does all that it can to reduce their impact, it cannot guarantee protection against all viruses. As regards risks that have recently emerged, such as Bird Flu, SARS and Swine Flu, Club Med has taken, and wherever necessary will continue to take, all necessary precautions at the Resorts in the affected regions. For further information To obtain further information, please consult your G.P. or your local health centre or for UK citizens, the Department of Health.

The climate The climate in the mountains requires you to properly protect yourself and your children from the cold as well as from direct sunlight. Make it a rule to wear three layers: – the inner layer: underclothes, such as a long-sleeved T-shirt and long johns worn next to the skin; – the mid layer: a jumper, a fleece or a sweatshirt in order to retain the heat; – the shell layer: a waterproof garment which is comfortable and suitable for outdoor winter sports activities rather than a windcheater which does not allow the body to breathe and rapidly lets in moisture. Wear your sunglasses, gloves and a warm hat at all times during outdoor activities to prevent frostbite, burns and inflammation of the eyes. To reduce the risk of sunstroke, right from initial exposure and throughout your holiday, you should

91


Practical information Some practical information and advice before your departure to one of our Resorts.

ARRIVAL AND DEPARTURE TIMES Check-in time: from 3pm. Check-out time: by 10am.

BAR DRINKS AND SNACKS Enjoy open bar and snacks throughout the day and night (during bar opening times) without worrying about the bill, at all of our Club Med Resorts: • Drinks(1) served by the glass and at the bar only: fruit juices, water, alcoholic and non-alcoholic cocktails, hot drinks, local and international spirits, soft drinks and wine. • Sweet and savoury snacks. • Non-alcoholic drinks from the mini-bars in the Deluxe Rooms and Suites of all our Resorts, and all rooms in 5∑ Resorts and all cabins in the Club Med 2 Yacht. NEW To protect the environment, bars no longer stock small bottles of water. Water is now available by the glass, and there are also water fountains in the Resorts’ bars and activity areas. The following are available at extra cost: • Champagnes, VSOP and XO drinks, bottles, cans (available in some Resorts in drinks machines and/or in the Club Med Boutique), some premium brands, and bottles of wine offered à la carte in some of our restaurants and bars. EXCLUSIVE OFFER in our 5∑ Resorts and our 5∑ Luxury Spaces: champagne(1), served by the glass from 6pm(2), is included in your Package.

DINING • Tables for couples, and tables for groups of up to 8 people. • International buffets, with drinks included (soft drinks, beer, wine). • Delicious, varied and original cuisine at every meal. • Discover the local cuisine, particularly in our speciality restaurants (reservations must be made in the morning, either at the restaurant or at reception, depending on the Resort). • Enjoy the many flavours of our “Table Gourmande” cuisine in our 4∑ Resorts, or discover the delights of our “Table Gourmet” cuisine at La Plantation d’Albion Club Med and on board Club Med 2. You can expect a true culinary show, with our top chefs preparing, before your very eyes, a wide array of sumptuous dishes, accompanied by a wine chosen to complement your meal every evening.

THE CLUB MED PASS® CARD The Club Med Pass® payment card gives you the opportunity, in most of our Resorts, to pay for drinks not included in your complementary Bar Drinks & Snacks package (such as champagne, VSOP and XO drinks, à la carte wines and some super-premium brands), together with all the other purchases you make at the Resort’s various sales points.

WEATHER At Club Med, we strive to provide our G.M®s with as much useful information as possible about the weather at each Resort. For more in-depth information, consult the weather pages at www.clubmed.co.uk

VALUABLES During your holiday, you must never leave identification documents, jewellery or other valuables unattended in your room. We cannot be held responsible for any theft of valuables that have not been deposited in the safe in your room or in the Resort’s main safe.

PAYING FOR YOUR RESORT EXPENSES Before leaving the Club Med Resort, G.M®s must settle their account and pay for the purchases they made in the Resort which were charged to their Club Med Pass®. The amount due can be paid either in local currency or by credit/debit card, but not by cheque. In some Resorts, an “Express Departure” service is offered, where G.M®s merely have to fill in a form with their credit/ debit card details, and then put this form, their deposit cards and room keys into an envelope to be dropped off at reception. Club Med guarantees that all adequate security and confidentiality measures are respected in each Resort offering this service. An account statement, the card transaction receipt and the corresponding bill will be sent to G.M®s by post, to the address indicated on the form. Please note: in Club Med tipping simply does not exist.

PETS Club Med regrets that its Resorts are not open to its G.M®s’ pets. Guide dogs for the blind will be admitted, provided that they are accepted for travel by the airline company concerned and that no quarantine period is imposed by the destination country.

MINORS Children under the age of 18 years must be accompanied by a responsible adult for the whole duration of their Club Med holiday. We will not book a holiday for minors travelling by themselves. Children travelling with an adult other than their parents/legal guardian will need to provide written authority from their parents/ legal guardian, plus a written acceptance of responsibility from the accompanying adults is required within 14 days of the booking being made. This authorisation should be signed on a ‘Parental Authorisation Form’, available upon request.

EXCURSIONS The cost of excursions must be paid by the G.M® on site at the Club Med Resort in local currency or on your own account. The conditions of organisation, registration, cancellation and modification will be communicated to the G.M®s at the Resort. The excursions organised by an outside provider will remain under the sole responsibility of this provider. Excursions are subject to local requirements and to a minimum number of participants. Children’s acceptance is subject to a minimum age and they remain under the full responsibility of their parents or accompanying adult.

HOLIDAY IN AN INTERNATIONAL ENVIRONMENT Club Med, whilst a French company, is today a global organization with guests coming from all over the world. Club Med’s Resorts are staffed with multi-lingual G.O® teams who speak a variety of languages. Having said this, you will find that in some Resorts the predominant language is French. Please ask our Reservations Team for details of our Resorts which are highly recommended by UK customers as they generally have a higher ratio of English speaking staff than the other Resorts.

IMPORTANT INFORMATION Some Club Med® services (such as Club Med Passworld® and Juniors’ Club Med®) are only available on certain dates, whether during or outside French school holidays. In exceptional cases, some of our Resorts, during the local school holidays (i.e. the school holidays of the country in which the Resort is based), may offer services that, at any other time of the season, would not be available. To find out the services that will be available in your chosen Resort during your stay, you are advised to consult your travel agent or visit www.clubmed.co.uk. (1)

SMOKING All public indoor areas at all our Resorts and on board the Club Med 2 Yacht are designated no-smoking areas, in accordance with current legislation. For safety reasons, we strongly advise you not to smoke in your room or cabin either.

Club Med reserves the right to refuse to serve alcohol to any G.M®s who appear to be intoxicated or whose state of health renders alcohol consumption inadvisable. The consumption of alcoholic beverages is restricted to G.M®s above the legal age limit, defined according to the legislation of the country of destination. Drinking too much alcohol can endanger your health. (2) Available at the bar, unless otherwise indicated at the Resort.

93


PRACTICAL INFORMATION TABLE COUNTRY

CHINA

RESORTS

ADDRESSES

TELEPHONE/ FAX HOTEL SERVICES

Yabuli

Club Med Yabuli Yabuli ski resort, Shang Zhi Heilingjiang, China 150631

86 451 5345 80 00 86 451 5345 89 00

Boutique Club Med®*, laundry*, photographer*, conference rooms*, Wi-Fi access*. Bathing towels.

Aime la Plagne

Club Med Aime la Plagne 73210 Aime la Plagne - France

33 4 79 09 10 10 33 4 79 55 19 89

Boutique area*, washing machine*, clothes dryer*, photographer*, Internet cafe*.

L’Alpe d’Huez la Sarenne

Club Med L’Alpe d’Huez la Sarenne 38750 L’Alpe d’Huez - France

33 4 76 79 75 70 33 4 76 80 63 14

Boutique Club Med®*, washing machine*, clothes dryer*, Internet cafe*, conference room. Bathing towels.

Arcs Extrême

Club Med Les Arcs Les Arcs 2000 73700 Bourg-Saint-Maurice - France

33 4 79 04 03 00 33 4 79 07 35 28

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Wi-Fi access*.

Avoriaz

Club Med Avoriaz 74110 Avoriaz - France

33 4 50 74 28 70 33 4 50 74 03 61

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Wi-Fi access(1).

Chamonix Mont-Blanc

Club Med Chamonix Mont-Blanc Hôtel Le Savoy 191, allée du Savoy - BP 8 74401 Chamonix Cedex - France

33 4 50 53 87 80 33 4 50 53 33 71

Washing machine*, clothes dryer*, photographer*, hair salon*, Wi-Fi access(1). Bathing towels.

La Plagne 2100

Club Med La Plagne 2100 - BP 62 73214 Aime la Plagne Cedex - France

33 4 79 22 24 26 33 4 79 22 24 28

Boutique Club Med®*, washing machine*, clothes dryer*, Internet cafe*, Wi-Fi access(1).

Les Deux Alpes

Club Med Les Deux Alpes ZAC Le Clos-des-Fonds 38860 Les Deux-Alpes - France

33 4 76 79 05 26 33 4 76 73 07 14

Washing machine*, clothes dryer*, Internet cafe*, Wi-Fi access(1).

Méribel Aspen Park

Club Med Méribel Aspen Park Rond-Point des Pistes - BP 62 Route du Belvédère 73350 Méribel - France

33 4 79 00 51 77 33 4 79 00 53 74

Ironing*, laundry*, photographer*, Wi-Fi access(1).

Méribel l’Antarès

Club Med Méribel l’Antarès Le Belvédère 73350 Méribel - France

33 4 79 23 28 23 33 4 79 23 28 18

Ironing*, laundry*, photographer*, Wi-Fi access*(1). Bathing towels.

Méribel le Chalet

Club Med Méribel le Chalet Hôtel le Chalet - Le Belvédère 73550 Méribel - France

33 4 79 23 28 11 33 4 79 23 28 36

Ironing*, laundry*, hair salon*, photographer*, Wi-Fi access*(1). Bathing towels.

Peisey-Vallandry

Club Med Peisey-Vallandry Plan Peisey 73210 Peisey-Nancroix - France

33 4 79 04 07 50 33 4 79 04 07 69

Boutique Club Med®*, laundry*, ironing*, photographer*, Internet cafe* and Wi-Fi access(1)*. Bathing towels.

Serre-Chevalier

Club Med Serre-Chevalier Le Bez La-Salle-les-Alpes 05240 Serre-Chevalier - France

33 4 92 24 62 00 33 4 92 24 90 80

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe* and Wi-Fi access(1)*. Bathing towels.

Tignes Val Claret

Club Med Tignes Val Claret 73320 Tignes Val Claret - France

33 4 79 06 73 70 33 4 79 06 51 00

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(1)*. Bathing towels.

Val d’Isère

Club Med Val d’Isère La Légettaz 73150 Val d’Isère - France

33 4 79 41 34 34 33 4 79 06 17 79

Boutique Club Med®*, Hair salon*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(1).

FRANCE

Boutique Club Med®*, washing machine*, clothes dryer*, hair salon*, Internet cafe*, Wi-Fi access(1(2)*.

Valmorel Club Med Valmorel 73260 Valmorel - France

Resort opens December 2011

Butler available during the day. Concierge service. Boutique Club Med*, washing machine*, clothes dryer*, Internet cafe*, Wi-Fi access(1). Breakfasts and afternoon teas served in your Chalet. Shuttle service between Chalet Apartments and the Resort.

Val Thorens

Club Med Val Thorens 73440 Saint-Martin-de-Belleville France

33 4 79 00 04 83 33 4 79 01 15 19

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe*, Wi-Fi access(1)*

JAPAN

Sahoro

Club Med Sahoro Karikachi Kogen Shintoku-Cho 081 0039 Kamikawa-Gun Hokkaido - Japan

81 1566 466 67 81 1566 466 88

Boutique Club Med®*, washing machine*, clothes dryer*, ironing*. Conference rooms*. Internet cafe* and Wi-Fi access*(1). Bathing towels.

ITALY

Cervinia

Club Med Cervinia Strada del Piolet 6, Cielo Alto 11021 Cervinia-Breuil (AO) - Italy

39 01 66 94 46 00 39 01 66 94 46 30

Laundry*, Boutique Club Med®*, washing machine*, clothes dryer*, photographer*. Internet cafe* and Wi-Fi access(1)*. Bathing towels.

Saint-Moritz Roi Soleil

Club Med Roi Soleil 7500 Saint-Moritz Bad (GR) Switzerland

41 81 833 23 23 41 81 833 91 61

Boutique Club Med®*, washing machine*, clothes dryer*, photographer*, Internet cafe* and Wi-Fi access(1)*. Bathing towels.

SWITZERLAND Villars-sur-Ollon

Club Med Villars-sur-Ollon Routes des Hôtels 1884 Villars-sur-Ollon (VD) - Switzerland

41 24 496 22 22 41 24 496 30 15

Boutique Club Med®*, Wi-Fi access(1)*, washing machine*, clothes dryer*, ironing*, photographer*, car hire* (outside Club Med). Bathing towels.

Club Med Wengen Hôtel Palace 3823 Wengen (BE) - Switzerland

41 33 856 87 87 41 33 856 87 96

Boutique Club Med®*, washing machine*, clothes dryer*, Internet cafe* and Wi-Fi access*(1).

Valmorel Chalet Apartments

Wengen

94

*At extra cost. (1)Wi-Fi access only available in some areas of the Resort. (2)Wi-Fi access at no extra cost at the 5∑ Luxury Space.


95


TAILOR-MADE SPECIAL OFFERS - TERMS AND CONDITIONS (FOR BOTH SUN AND SKI HOLIDAYS)

1. EARLY BOOKING BONUS® The earlier you book, the bigger the savings look… The Early Booking Bonus offer applies to all departure dates between 29 October 2011 and 29 April 2012 inclusive. This offer is subject to availability with a limited quota of places per Resort and departure date. It only applies to packages including flights departing from the UK. Stay only holidays for other Resorts will benefit from 50% of the Early Booking Bonus amount. Offer valid for a minimum stay of 7 nights, applicable to the first 7 nights of a stay only, at all worldwide Winter Resorts with the exception of Marrakech le Riad, Kani, Valmorel and Meribel le Chalet. This offer is not transferable to other parties or departure dates. The Early Booking Bonus only applies to bookings made at least 28 days before the respective departure date. PLEASE NOTE: The Early Booking Bonus does not apply to children between 0 and 3 years inclusive. This offer cannot be backdated and can only be combined with the following offers: Great Child Offers from age 4 years, Booking Bonus Room Upgrade, Travelling Alone and Extend Your Holiday offers. The Early Booking Bonus offer does not apply to any additional costs such as children’s clubs for under 4 years, membership fees, excursions, special courses and private sports tuition. Once your booking under the Early Booking Bonus has been confirmed, your booking will be subject to the general booking conditions of our Winter Collection 2012 Brochure, with the exception of clauses 5.1. (‘Alteration of holidays’) and 5.2. (‘Name or date of birth changes before travel’) which for the purpose of this offer are amended as follows: – once your booking under the Early Booking Bonus is confirmed, should you wish to change Resort and/or departure or return date, you will forfeit the reduction of the offer, unless you change to another holiday available under the same offer in which case the reduction will be applied to the new holiday when it is confirmed by Club Med if the conditions of the offer are applicable. – should you wish to transfer a booking made under this offer to a suitable third party, the reduction attached to this offer, which was applied at the time you originally booked your holiday, is not transferable to the third party. The reduction will only be applied from the date the transfer is confirmed by Club Med if the conditions of the offer are applicable. 5 OR 4 ∑ RESORT

Step1: bookings made by 13 July 2011 Step 2: bookings made by 2 November 2011

3 ∑ RESORT

WINTER SUN

WINTER SKI

WINTER SUN

WINTER SKI

Save £250 per adult and teenager and £125 per child (4-11 years inclusive) Save £200 per adult and teenager and £100 per child (4-11 years inclusive)

Save £180 per adult and teenager and £90 per child (4-11 years inclusive) Save £120 per adult and teenager and £60 per child (4-11 years inclusive)

Save £100 per adult and teenager and £50 per child (4-11 years inclusive) Save £75 per adult and teenager and £38 per child (4-11 years inclusive)

Save £120 per adult and teenager and £60 per child (4-11 years inclusive) Save £75 per adult and teenager and £38 per child (4-11 years inclusive)

Albion Villas and Valmorel Chalet Apartments The Early Booking Bonus offer is also available for Albion Villas and Valmorel Chalet Apartments and is applicable on the accommodation part (i.e. total holiday cost excluding transportation costs, any additional pre-booked services and membership fees) of the package only (regardless of whether transport is included or not). The discount depends on the Villa or Chalet Apartment capacity. Savings will be as follows for bookings made by 2 November 2011 only:

Albion Villas Valmorel Chalets

2-BEDROOM VILLA/ CHALET APARTMENT £1,800 £900

3-BEDROOM VILLA/ CHALET APARTMENT £2,700 £1,300

3-BEDROOM VILLA/ CHALET APARTMENT £3,600 £1,800

Savings will be the same, regardless of the number of people staying in the Villa or Chalet Apartment for the 7-day stay (minimum length of the stay to benefit from this offer) between 29 October 2011 and 29 April 2012 included. Offer applicable on the first week of stay only. BOOKING BONUS ROOM UPGRADE Upgrade your room to a Suite or Deluxe. You can benefit from an additional discount of £200 per adult and teenager (aged 12-17 years inclusive) and £100 per child (4-11 years inclusive) when choosing to stay in a Suite, or £100 per adult and teenager (aged 12-17 years inclusive) and £50 per child (aged 4-11 years inclusive) when choosing to stay in a Deluxe Room, at any resorts except for Marrakech le Riad, Kani, Meribel le Chalet and Valmorel. The Booking Bonus Upgrade applies to the aforementioned destinations on all departures between 29 October 2011 and 29 April 2012 (inclusive). This offer must be booked in conjunction with the Early Booking Bonus and is only available on bookings made by 2 November 2011 (inclusive) and to packages including flights departing from the UK. Offer valid for a minimum stay of 7 nights, applicable to the first 7 nights of a stay only. 2. GREAT CHILD PRICING Great Child pricing is only valid when sharing a room with a minimum of two adults, is already taken into consideration in the price tables on the Resort pages of the brochure and does not apply to any additional costs such as children’s clubs for under 4 years, membership fees, excursions, special courses and private sports tuition. Great Child Pricing does not apply to Club Med 2.

From 0 to 23 months (inclusive)

From 2 to 3 years (inclusive)

From 4 to 11 years (inclusive)

From 12 to 17 years (inclusive)

96

Free Stay and Transport At all Resorts and on all dates of stay depending on the admission age for babies, detailed on each Resort page. Free transport applies to holidays with Club Med committed charter flights, other Airline Companies fees could be charged. Offer non cumulative with Children EBB and other offers. Free Stay at all Resorts (depending on the admission age for children, detailed on each Resort page) and on all dates of stay except: – for Winter Sun destinations: from 22 October 2011 to 4 November 2011 (inclusive) and from 24 December 2011 to 30 December 2011 (inclusive) – for Winter Ski destinations: from 24 December 2011 to 30 December (inclusive) and from 18 February 2012 to 2 March 2012 (inclusive) On these specific dates of stay, children from 2 to 3 years old will benefit from 75% discount off adult accommodation price. Offer non cumulative with Children EBB and other offers Winter Ski: 20% discount off adult accommodation price Winter Sun: – 40% discount off adult accommodation price for dates of stay between 22 October 2011 and 4 November 2011 (inclusive), 24 December 2011 and 30 December 2011 (inclusive), 18 February 2012 and 2 March 2012 (inclusive), 7 April 2012 and 29 April 2012 (inclusive) – 60% discount off adult accommodation price for dates of stay between 5 November 2011 and 23 December 2011 (inclusive), 31 December 2011 and 17 February 2012 (inclusive), 3 March 2012 and 6 April 2012 (inclusive) Offer cumulative with Children EBB and other offers. 20% discount off adult accommodation price valid all season at Winter Sun resorts with a Junior’s Club Med or Club Med Password as follows: Agadir, Bali, Beldi, Bintan Island, Cancún Yucatán, La Caravelle, Cherating Beach, Coral Beach, Djerba la Douce, Gregolimano, Hammamet, Marrakech la Palmeraie, Napitia, Opio en Provence, La Palmyre Atlantique, Phuket, La Plantation d’Albion Club Med, La Pointe aux Canonniers, Punta Cana, Sandpiper Bay, Sinai Bay, Vittel le Parc.


3. HONEYMOON Save 15% per adult on your stay in one of the following Resorts: Bali, Bintan Island, Cherating Beach, Columbus Isle, Kani, La Caravelle, La Plantation d’Albion Club Med, La Pointe aux Canonniers, Les Boucaniers, Marrakech le Riad, Phuket, Punta Cana. This offer applies to all bookings of 2 Adults (18 years and above) who have chosen the Club Med package (transport included) and who have booked at least 90 days before departure date. In the case of travelling with children, the reduction is only applicable to the couple. This offer is only valid once per couple. This offer is subject to departure dates within 9 months of the wedding or civil partnership ceremony (upon presentation, at time of booking, of documentation with legal validity in the country where the booking is made), and to both parties travelling together being on the same booking form, with identical departure and return dates and locations. This offer is only valid with return transport to and from the UK, for a minimum duration of 7 nights (applicable to the first week of stay only) and is available until the last departure date featured in the price tables for each Resort. Please note that this offer cannot be backdated (only applies to new bookings) nor combined with any other offers (with the exception of Extend Your Holiday offer) and is subject to availability. Depending on the resort, the Honeymoon offer includes advantages such as room service for breakfast, gifts, spa, excursion, activity… Please enquire at time of booking. 4. TRAVELLING ALONE Stay in an individual room with no single occupancy supplement. Offer valid on any Club Med package in a standard Club room, with or without transport, in the following Resorts: Agadir, Djerba la Fidèle, El Gouna Red Sea, Marrakech La Palmeraie, Opio en Provence, Vittel Ermitage, Vittel le Parc, Arcs Extreme, Cervinia, Chamonix, La Plagne 2100, l’Alpe d’Huez la Sarenne, Les Deux Alpes, Peisey Vallandry, Villars sur Ollon. This offer is only valid on certain dates of departure between 29 October 2011 and 29 April 2012 inclusive, please enquire. Please note that this offer can be combined with other offers/promotions, with the exception of the “Honeymoon” offer. The “Travelling Alone” offer is subject to availability and does not include any additional costs such as Club Med membership fees, excursions, special courses, private sports tuition, Spa treatments. 5. EXTEND YOUR HOLIDAY 10% discount valid for each person registering, applicable from the 8th day of your stay. Offer is available to those from 4 years, on all departures dates (depending on the last date featured in the price tables for each Resort), and for all packages with or without transport, for a stay of at least 8 successive days. Valid at all Winter Sun Resorts except for: Albion Villas, Opio en Provence, La Palmyre Atlantique, Pompadour, Vittel le Parc and Vittel l’Ermitage. Subject to availability and according to the Resorts opening dates. The 10% discount is valid for each registered person, applicable from the 8th day of stay, on the price of the extra day (stay only price), and calculated on the basis of the price of a club room, without transport. Please note that this offer cannot be combined with other offers/promotions with the exception of the “Early Booking Bonus”, “Travelling Alone” and “Honeymoon” offers. The “Extend Your Holiday” offer does not include any additional costs such as children’s clubs for under 4 years, Club Med membership fees, excursions, special courses, private sports tuition, Spa treatments. 6. NON-SKIING PACKAGE Save £180 per person per week. Offer valid with or without return transport, for a minimum stay of 7 days, at the following Resorts: Chamonix Mont-Blanc, Meribel Aspen Park, Meribel l’Antares, Meribel le Chalet, Villars-sur-Ollon and Wengen; dependent on the Resorts’ dates of opening and subject to availability. Offer valid for each person (aged 18 and over) registering for a non-skiing package, it being understood that the adults in question may not, as part of the Club Med package, take part in skiing (i.e. no skiing lessons, no ski pass) or ‘Discover Mountains’ activities (i.e. no guided walks on foot or snowshoes) and that these services and facilities will not be available to them at the Resort, even at extra cost. Offer can be combined with Early Booking Bonus. 7. ON BOARD THE RENOVATED Club Med 2 CRUISE SHIP The Club Med 2 Offers (a to e below) are valid on the price of the respective cruises, with or without transportation, for all categories of cabin, and for the “Honeymoon” offer, upon presentation, at time of booking, of documentation with legal validity in the country where the booking is made. Please note that these offers cannot be backdated (only apply to new bookings) or combined with any other offers (with the exception of “Extend Your Cruise” offer, unless stated below) and are subject to availability. These offers do not include any additional costs such as children’s clubs for under 4 years, Club Med membership fees, excursions, special courses, private sports tuition, Spa treatments, etc. a) Early Booking Bonus® This offer is subject to availability with a limited quota of places for departure dates between 21 October 2011 and 13 April 2012. It only applies to packages including flights from the UK. Stay only holidays will benefit from 50% of the Early Booking Bonus amount. This offer is not transferable to other parties or departure dates. PLEASE NOTE: The Early Booking Bonus only applies to bookings made at least 4 weeks before the respective departure date. For bookings made at least 4 weeks before departure, Club Med offers a discount (for every cruise length) of the following: Step 1: £250 per adult and £125 per child (aged 8-17 years inclusive) for all bookings made until 13 July 2011 inclusive. Step 2: £200 per adult and £100 per child (aged 8-17 years inclusive) for all bookings made between 2 November 2011. This offer can be combined with the Booking Bonus Upgrade offer. Once your booking under the relevant Booking Bonus (Step 1 or Step 2) has been confirmed, your booking will be subject to the general booking conditions of our Winter Trident 2012 brochure, with the exception of clauses 5.1. (‘Alteration of holidays’) and 5.2 (‘Name or date of birth changes before travel’) as detailed in the Early Booking Bonus on p. 96. b) Child Pricing Children from 8 to 17 years (inclusive) get 20% discount off adult accommodation price. This offer is available on all departure dates and can be combined with children Early Booking Bonus. c) Honeymoon Save 15% per adult (aged 18 years and above). This offer is valid on all departure dates if booked at least 90 days before the departure date. This offer is valid only once per couple and is subject to departures dates within 9 months of the wedding or civil partnership ceremony, on the same booking form, with identical departure and return dates, on an identical cruise for a minimum of 7 nights. Offer is only valid upon presentation, at time of booking, of documentation with legal validity in the country where the booking is made. d) Travelling Alone Stay in an individual room with no single occupancy supplement. Offer valid on any Club Med package in a standard Club Room, with or without transport, and on the following departure dates: 21 October 2011 and 4 April 2012. Please note that this offer can be combined with other offers/promotions with the exception of “Honeymoon” offer. The “Travelling Alone” offer is subject to availability and does not include any additional costs such as Club Med membership fees, excursions, special courses, private sports tuition, Spa treatments. e) Extend Your Cruise 10% discount on the price of a cruise booked for a second consecutive week. Offer valid on cruises departing all departure dates except 13 April 2012. 8. CHRISTMAS HOLIDAYS IN SKI RESORTS In all Ski Resorts except Cervinia, from Sunday 18 December 2011 to Monday 26 December 2011, your 8th day of holiday is offered free of charge. The services in the resorts will be adapted with one more day: ski pass 7 days, ski lessons 6 days, Petit Club Med and Baby Club Med 7 days, ski rental 7 days. Due to the structure over the Christmas holidays, all Ski Resorts except Cervinia will have a 6-day week starting 9 January 2012 (Cervinia: week commencing 2 January 2012). Ski pass valid for 5 days. Ski lessons for all will start the day after arrival. The Early Booking Bonus is still available on this 6-day week, but at reduced rate. For instance, get a £155 discount on your booking in a Ski Resort for an adult if you book in a 4 or 5 Trident before 14 July 2011. Please, enquire for more details. 9. SHORT STAYS Short stays are available at all Sun Resorts throughout the year on most dates. On certain dates, shorts stays are available at the following Ski Resorts: Arcs Extreme, L’Alpe d’Huez la Sarenne, Aime la Plagne, Cervinia, Les Deux Alpes, Meribel l’Antares, Meribel Aspen Park, Peisey-Vallandry, Sahoro, Saint Moritz Roi Soleil, Tignes Val Claret, Val d’Isere, Val Thorens, and Wengen. Please enquire for more details. 10. EXCLUSIVE ONE OFF PRICES Save up to 20% off on 3 resorts: Sandpiper, La Plantation d’Albion and La Pointe aux Canonniers depending on departure dates between 29 October 2011 and 29 April 2012, please enquire for more details. Important Information Please note that all the above offers are not applicable to group bookings made through Club Med Business.

97


Booking Conditions Your contract is with Club Méditerranée S.A. (incorporated in France with limited liability) a member of ABTA (The Travel Association) and holder of an ATOL Licence. We provide full protection for your monies. When you buy an ATOL protected air holiday Package from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our Air Travel Organiser’s Licence (number 1020). In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. If you book arrangements other than an air Package holiday from this brochure, your monies are protected by way of a bond held by ABTA. For further information, see www.atol.org.uk and www.abta.com.

right to take whatever action we feel is necessary including recovering from you the cost of any damage or loss caused by you, your exclusion from the Resort as well as entering you on an “incident” list (you will thereby lose if necessary all the benefits attached to your membership). In the case of your exclusion from the Resort, our responsibility and contractual obligations towards you will be terminated immediately. We will have no obligation towards you in respect of your return travel arrangements, unused accommodation or any compensation. By paying your membership fees, you are deemed to accept that your personal details may be used by any company within the Club Méditerranée Group as well as by their business partners. You still have the right to refuse that your personal data be passed onto third parties and/or to receive any commercial material (in the conditions detailed in clause 10. Personal Data/Confidentiality).

1. YOUR CLUB MED HOLIDAY 4. PAYMENT 1.1. STAY For full details on your accommodation arrangements and facilities available during your stay, please refer to the relevant Resort page and page 93. 1.2. TRANSPORTATION For details on transportation arrangements, please refer to the relevant Resort page and pages 85-86. 1.3. EXCURSIONS Please contact us for details on excursions.

2. RESERVATION When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. You should also return to us or your travel agent a signed copy of your Sales Agreement (confirmation invoice). A contract will exist when your booking is confirmed on our computer system. We reserve the right to refuse a booking without explanation and to refund any deposit made.

3. MEMBERSHIP

98

An entrance fee of £8 or £4 (for children aged between 4 and 11 years at the time they first travel with us) is payable once only on joining Club Med. An annual subscription fee (valid 1 November to 31 October) of £6 or £4 (for children aged between 4 and 11 years at the time of travel) is also payable. These fees do not apply to children under 4. Your membership fees will not be refunded if you cancel your holiday. By paying your membership fees, you are deemed to accept to comply with the internal code of conduct in any of our Resorts, which may be posted on site or communicated to you by our staff on site, especially in respect of hygiene and security and to conduct yourself in an orderly manner at all times and not to disrupt the enjoyment of others on holiday with you. If you fail to comply with the above, we reserve the

If you book your holiday from outside of the UK, full payment is due at the time of booking. If you book your holiday more than 56 days prior to departure, we must receive payment of a deposit of 25% of the total holiday costs per person or the cost of travel arrangements for your booking, whichever is greater plus membership fees and insurance premium (if you have booked this option) within 5 days of booking. The balance of the price of your holiday must be paid at least 56 days before your departure date. If you book your holiday within 56 days of departure, we must receive payment of the full cost of your holiday within 5 days of booking. For telephone reservations made within 14 days of departure, we will only accept payment by debit/credit card. If the deposit and/or balance are not paid in time, we reserve the right to cancel your holiday. If the balance is not paid in time, we shall retain £150 per person plus membership fees, insurance premium (if you have booked this option) and any cancellation charge of the cost to us of flights*. All monies you pay to your travel agent are held by him on our behalf at all times. We will charge a 2% transaction fee on all payments made by credit card. Payment by debit card or bank transfer does not incur a transaction fee. *We reserve the right to impose a cancellation charge of up to 100% of the cost to us of flights for your holiday Package. In these circumstances, the charges detailed above will apply only to the remainder of the Package price.

5. MODIFICATIONS AND CANCELLATIONS BY YOU 5.1. ALTERATION OF HOLIDAYS If, after our confirmation invoice has been issued, you wish to change your holiday in any way, we will do our utmost to make these changes but it may not always be possible and you could incur cancellation fees* together with any extra cost. Changes of destination and/or holiday dates made within 56 days of departure will be treated as a cancellation of the original

arrangements by you and cancellation charges will apply, as shown in clause 5.3. Any request for changes to be made must be received in writing at our offices from the person who made the booking or your travel agent. You will be asked to pay an administration charge of £35 per person, and any further cost* we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. *Certain travel arrangements may not be changeable after a reservation has been made according to airlines’ rules and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements. 5.2. NAME OR DATE OF BIRTH CHANGES BEFORE TRAVEL

At the time of booking, you must provide us with full names and dates of birth as they appear on your passport. For holidays including scheduled flights, charter tickets bought on an ad hoc basis or low cost airline tickets, please note that the airlines we use do not permit name changes for any reason. Such changes are likely to result in you being charged the full cost of the flight and may be subject to space being available for a new reservation. In addition, you will also have to pay any extra costs that the airline passes onto us, as well as an administration charge of £35 per name or date of birth changes for requests made more than 61 days before departure and £50 per name or date of birth changes within 61 days before departure and you will also be charged any difference in the price of the holiday arrangements as quoted at the time the changes are made. Except for holidays including scheduled flights, charter tickets bought on an ad hoc basis or low cost airline tickets, if we receive notification of a name or date of birth changes the administration charge will be £35 per name or date of birth changes for requests made more than 61 days before departure and £50 per name or date of birth changes within 61 days before departure and you will also be charged any difference in the price of the holiday arrangements as quoted at the time the changes are made. Please note that name or date of birth changes cannot be made within 3 working days before the departure date (date not included). 5.3. CANCELLATIONS BY YOU (a) You, or any member of your party, may cancel your holiday at any time. Written notification from the person who made the booking or your travel agent on your behalf must be received at our offices. Telephone cancellations will not be accepted. The date of receipt of the cancellation notice will be the governing date. Please note that the cancellation of any member of your party may affect the room occupancy/ type of room and price for your booking as we reserve the right in this case to transfer the remaining members of your party to alternative accommodation, which may be at a supplement. (b) Since we incur costs in cancelling your holiday, you will have to pay the applicable cancellation charges PER PERSON as follows


Stay portion of the holidays incl. Services

Club Med committed charter flights***

Prior to 61 days of the departure date (date not included)

£150 + MF*+ IP**

0%

100%

Within 42 to 60 days of the departure date (date not included)

25% + MF* + IP**

25%

100%

Within 38 to 41 days of the departure date (date not included)

50% + MF* + IP**

50%

100%

Within 15 to 37 day of the departure date (date not included)

80% + MF* + IP**

80%

100%

Less than 14 days of the departure date (date not included)

100% + MF* + IP**

100%

100%

Other flights

*MF = Membership Fees **IP = Insurance Premium (if you have booked this option) ***Taxes for flights will be refunded where applicable Note: if the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges.

5.4. MODIFICATIONS AND CANCELLATIONS BY YOU DURING YOUR HOLIDAY

Any cancellation or curtailment of stay by you during your holiday or your limited use of the facilities provided in our Resorts and included in the cost of your holiday or prebooked (e.g. excursions, health and beauty Packages, special courses, Baby and Petit Club Med® facilities) will not give you any right to a refund or credit note from us. The Resort’s curtailment of stay or unused facilities written declaration does not constitute in any circumstances a promise of a refund. Furthermore, transportation arrangements to certain destinations are secured by group bookings, which do not allow us to obtain a refund of unused seats and tickets. Should you decide to extend your holiday and/or upgrade your room whilst in the Resort, you will be charged the local rate. Full payment must be made on site in local currency. The extension of your stay will be subject to the availability in the Resort and dependent on the availability of flight or train seats to ensure your return. Note: if the reason for your cancellation or curtailment of stay is covered under the terms of your insurance policy, you may be able to reclaim these charges.

6. MODIFICATIONS AND CANCELLATIONS BY CLUB MED® 6.1. MODIFICATIONS BY US It is unlikely that we will have to make any changes to your holiday, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. We may modify the list of activities (e.g. modification and/or adjustment of the sports activities on offer to the occupancy of the relevant Resort) and facilities (e.g. the number of restaurants and bars open may be modified, the beach or speciality restaurants may be closed) included in the holiday, together with the dates of opening and closure of the Resorts (depending on the occupancy of the relevant Resort). It is specified that all information given in respect of activities organised by outside providers and booked on site is subject to change; the organization of these activities, together with the consequences of any modification

and/ or cancellation of these activities will remain under the sole responsibility of the relevant outside providers. Should the type of accommodation you have booked be unavailable at the Resort, Club Med will, upon your return, refund, if applicable, any difference in price between the accommodation you had booked and the accommodation you were allocated, with the exception of any other compensation, upon receipt of a written declaration issued by the planning department on site stating the accommodation arrangements received. 6.1.1. Minor changes (a) Most of the changes we make will be minor and compensation will not be payable. However, we will advise you or your travel agent of them at the earliest possible date. (b) In accordance with EU Regulation 2111/2005, we are required to advise you of the actual carrier operating your flight/ connecting flight. We do this by listing carriers to be used or likely to be used as follows: Aegean Airlines, Aer Lingus, Aeromexico, Air Asia, Air Berlin, Air France, Air Malta, Air Mauritius, Air New Zealand, Air One, Air Portugal, Air Tahiti Nui, Alitalia, American Airlines, Anadolujet, Arkia, Atlas Blue, Austrian Airways, Bahamas Air, Bmibaby, BMI British Midland, British Airways, Cathay Pacific, Condor, Continental Airlines, Delta Airlines, EasyJet, Egyptair, El Al, Edelweiss Air, Emirates, First Choice Airways, Flybe, Freebird, German Wings, Iberia, Israir, Jet2, KLM, Lufthansa, Malaysian Airlines, Meridiana, Monarch Airlines, Olympic Airways, Pegasus, Qantas, Qatar Airways, Royal Air Maroc, Seven Air, Singapore Air, SN Brussels Airlines, Sri Lankan Airlines, Swiss International Airlines, TAP Air Portugal, Thai Airways, Thomas Cook Airlines, Thomson Airways, Titan Airways, Tunisair, Turkish Airlines, United Airlines, US Airways, Viking Airlines, Virgin Atlantic, Virgin Blue, Volareweb. Any changes to the actual airline after you have received your tickets will be notified to you as soon as possible and in all cases at checkin or at the boarding gate. Such a change is deemed to be a minor change. (c) Other examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same standard.

6.1.2. Major changes (a) If we make a major change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. When a major change occurs such as the alteration of your outward/ return flights by more than 12 hours and/or change of Resort and/or change of airport (except for a change from one London airport to another; London airports being: Gatwick, Heathrow, City, Luton and Stansted), you will have the choice of either accepting the change of arrangements, accepting an offer of an alternative holiday of comparable standard from us if available (we will refund you any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid. (b) In all cases, except where the major change arises due to reasons of force majeure, we will pay compensation as follows: • Within 56 to 29 days of the departure date: £20 per person • Within 28 to 15 days of the departure date: £30 per person • Less than 14 days of the departure date: £50 per person 6.2. CANCELLATION BY US We reserve the right in any circumstances to cancel your holiday. For example, if the minimum number of guests required for a particular holiday is not reached, we may have to cancel it. In this event, we will inform you or your travel agent as soon as practicable and you will have the choice of having a refund of all monies paid or accepting an offer of an alternative holiday of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). This would exclude independent travel arrangements. If it is necessary to cancel your holiday, except where the cancellation arises due to reasons of force majeure, we will pay to you compensation as set out in clause. We will not cancel your holiday within 56 days of your departure date, except for reasons of force majeure or failure by you to pay the final balance of your holiday in accordance with clause 4.

7. PRICE CHANGES Prices are quoted in pounds sterling on the basis of known costs as at 18 April 2011. We reserve the right to alter the prices of any of the holidays shown in our brochure. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. Whilst we endeavour to ensure that the most up to date and correct prices are shown on our website and in-house Computer Reservation System, there may on occasion be an incorrect price shown, due to a system error. We must reserve the right to cancel the booking and you will be given the choice to amend your booking to an alternative holiday at the correct price or to receive a refund of all monies paid. Changes in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports, and exchange rates mean that the price of your holiday may change after you have booked. However there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your holiday, which excludes insurance premiums and any amendment

99


charges. You will be charged for the amount over and above that, plus an administration charge of £1.00 per person together with an amount to cover agents’ commission. If this means that you have to pay an increase of more than 10% of the price of your holiday, you will have the option of accepting a change to another holiday if we are able to offer one (we will refund you any price difference if the alternative is of a lower value) or cancelling and receiving a full refund of all monies paid, except for any amendment charges. We will consider an appropriate refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy. Should you decide to cancel for this reason, you must exercise your right to do so within 14 days from the issue date printed on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

8. FORCE MAJEURE We regret that we cannot accept liability or pay you compensation where the performance of our contractual obligations is prevented or affected by “force majeure”. This means that we will not pay you compensation if we have to cancel or change your holiday in any way because of unusual or unforeseeable circumstances beyond our control. In these booking conditions “force majeure” will include (but shall not be limited to) war, threat of war, riot, civil or political unrest, industrial dispute, terrorist activity threatened or actual and its consequences, natural or nuclear disaster, fire, adverse weather conditions, closure of ports or airports, air traffic control delays, epidemics and pandemics, unavoidable technical problems with transport or other circumstances amounting to force majeure.

9. FORMALITIES 9.1. PASSPORT, VISA AND IMMIGRATION REQUIREMENTS

Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/ or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. 9.2. CLUB MED® TRAVEL DOCUMENTS Please refer to the relevant paragraph on page 88. 9.3. VACCINATION REQUIREMENTS Please refer to the relevant paragraph on the ’Health’ pages 90-91.

10. PERSONAL DATA/ CONFIDENTIALITY

100

The membership number given to you when you first join Club Med is strictly personal and confidential and will be requested to access your file and personal data. It is therefore your duty to keep the confidentiality of the membership number

and of any correspondence mentioning this number or a file number as you will be solely liable for the use of this information and for the resulting consequences if you disclose this information including in the event of loss or theft of the documents showing this information. The collection, recording and transfer to third parties (including abroad) of your personal data are necessary for the sale and fulfilment of a holiday; the opposition to this processing or transfer would automatically result in Club Med being unable to provide the service requested. You must inform us of any change to your personal data. Otherwise we will not be held responsible for any damages caused to you which would result from the fact that the personal data we collected is out of date. This data may be used for commercial communication purposes, in particular via electronic mail, by the Club Méditerranée Group (i. e. Club Méditerranée S. A. company and its subsidiaries) as well as its official partners. Club Med offers you the possibility of accepting or refusing as soon as you register as a member that your personal data be used for electronic commercial communication purposes, and this in accordance with the option that you will have chosen among the processing choices offered to you via a confirmation email which will be automatically sent to you upon your first registration. Your opposition to this processing will have the effect of depriving you of the information concerning commercial offers from the Club Méditerranée Group, its subsidiaries and/or its official partners. Your opposition to the use of your personal data for commercial communication purposes can also be exercised with hindsight via email by using the link featured on each message sent or by letter sent by registered post to Club Med, Customer Relations Department at the address stated in paragraph 14 below. When you register on one of Club Mediterranée’s websites, the opposition to receiving commercial offers by email can also be exercised directly, by changing your profile or by clicking on an optout link present on any electronic message sent by Club Méditerranée. You should be aware that, for security reasons, CCTV systems may be in operation in some Resorts. The use of these images will be declared to the CNIL (French national data protection agency). During your stay, you or any member of your party may also be photographed (these photographs can be purchased whilst on site) or filmed for entertainment purposes in resort. Any copy or broadcast of your image in resort would be limited. Any film or photograph made will not be broadcasted and/or copied once you have left the resort and will be destroyed like any personal data. If you do not wish to be photographed or filmed under these conditions you should advise us in writing prior to your stay. In accordance with the Data Protection Act 1998, you have a right of access and correction of personal information relating to you. Being a strictly personal right, the right of access and correction can only be exercised by its holder who will have to justify of his/ her identity or by his/her guardian if he/she is a minor or a legally incapacitated person. This right can be exercised by sending a letter by registered post to Club Med, Customer Relations Department at the address stated at paragraph 14 below. The right of access to the information collected and conveyed in respect of an insurance declaration can be exercised by contacting Marsh at the following address: Tour Ariane,

La Défense 9, 92088 Paris La Défense Cedex, France. We may have to use and disclose personal information relating to you in the most appropriate way to protect Club Med (and its affiliated companies), its employees, its clientele and/or its property and to enable us to proceed where appropriate with any action or recourse available and/or limit any resulting loss. In this respect, we may have to communicate this information upon request to any appropriate authorities responsible for the implementation of any regulation or rule of law and/or for the suppression of offences of all kinds, so that individuals likely to be involved in reprehensible or illegal activities can be identified.

11. VALUABLES Please refer to the relevant paragraph on page 93.

12. SPORTS Please refer to pages 80-84.

13. MINORS 13.1. REGISTRATION OF MINORS Please refer to the relevant paragraph on page 79. 13.2. REGISTRATION IN THE CHILDREN’S CLUBS For practical details of registration and acceptance of children in the Children’s Clubs (Baby Club Med®, Petit Club Med®, Mini Club Med®, Juniors’ Club Med® and Club Med Passworld®) please refer to pages 76-79.

14. COMPLAINTS AND ARBITRATION If you have a problem during your holiday, you re obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site (“declaration”) and follow this up by writing to our Customer Relations Department at Club Med, 1st floor Gemini House, 10-18 Putney Hill, London SW15 6AA within 28 days of the completion of your holiday quoting your membership and file numbers. Please keep your letter concise and to the point as this will assist us to quickly identify your concerns and speed up our response to you. You must communicate any complaint to your local staff without delay and complete a report form whilst on site. If you fail to follow this simple procedure, we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on site and this may affect your rights under this contract. Complaints involving Club Med’s personal injury or material damage insurance or civil liability will only be accepted insofar as you have obtained a written declaration from the Resort staff before your departure from the Resort or from the carrier if your complaint relates to transportation arrangements organized by Club Med. We are a member of ABTA, membership number V6608. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. The arbitration scheme is arranged by ABTA and administered independently by IDRS, part of the Chartered Institute of Arbitrators. It provides for a simple


and inexpensive method of arbitration on documents alone with restricted liability on you in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,000 on the amount the arbitrator can award per person in respect of this element. Your request for arbitration must be received by ABTA within twelve months of the date of return from holiday. Outside this time limit, arbitration under the scheme may still be available if we agree, but the ABTA Code does not require such agreement. For injury and illness claims, you can request the ABTA/IDRS Mediation Procedure and we have the option to agree to mediation. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

15. INSURANCE 15.1. We strongly advise that you purchase travel insurance to cover all activities included in your Club Med holiday. For details of our optional travel insurance cover, please see page 103. Unless your holiday will be completed within one month of buying the insurance, you have the right to cancel any policy of insurance within 14 days of the date of issue or receipt of the terms and conditions, whichever is the latter. We will refund to you any premium you have paid. Please note the insurance premium will not be refunded if you cancel your holiday. 15.2. You can benefit from the following insurance guarantees with Generali Assurances 15.2.1. Medical costs If you have an accident during your stay at Club Med®, you will be refunded your medical, surgical and pharmaceutical costs up to the maximum amount of €500. This guarantee can only be used as a complement to the National Health Service or a private insurance company. IMPORTANT: if you are travelling to a European Union country, please make sure that you have a European Health Insurance Card (formerly known as the E111 form) with you as this will entitle you to treatment from the equivalent of the National Health Service in the country you are visiting. 15.2.2. Accidental death Capital: €3,000. 15.2.3. Permanent disability following an accident. Capital for total and permanent disability: 4,500 (which can be reduced according to the degree of disability as decided by a medical expert). 15.2.4. The cost of stay (hotel, restaurant, extension of stay at Club Med, taxi) cannot under any circumstances, be covered under the insurance guarantees with Generali. Any query regarding the cover with Generali should be directed to Marsh, the insurance brokers.

16. RESPONSIBILITY 16.1. We do our best to provide you with photographs and illustrations which should give you an impression of the facilities offered.

These photographs and illustrations aim to give you an idea of the standard of the facilities, but are not contractually binding. 16.2. If the contract we have with you is not performed or is improperly performed by us or our suppliers we will pay you appropriate compensation if this has affected the enjoyment of your holiday. However we will not be liable where any failure in the performance of the contract is due to: you; or a third party unconnected with the provision of the holiday and where the failure is unforeseeable or unavoidable; or unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised; or an event which we or our suppliers, even with all due care, could not foresee or forestall. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of 2 times the cost of your holiday. Our liability will also be limited in accordance with and/or in an identical manner to: (a) The contractual terms of the companies that provide the transportation for your holiday. These terms are incorporated into this contract; and (b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of compensation contained in these or any conventions. You can ask for copies of the transport companies’ contractual terms, or the international conventions, from our offices: Club Med, Gemini House, 10-18 Putney Hill, London SW15 6AA. Tel: 08453 67 67 67. Under EU law (Regulation 261/2004) you have rights in some circumstances to refunds and/ or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/or compensation from us is set out in clause 6. If any payments to you are due from us, any payment made to you by the airline will be deducted from this amount. If your airline does not comply with these rules you should complain to the Air Transport Users’ Council on 020 7240 6061 www.auc.org.uk.

control, the consequences of which could not have been avoided even if all due care had been exercised, or an event which we or our suppliers, even with all due care, could not foresee or forestall, and you suffer an injury or other material loss, we will offer you such prompt assistance as is reasonable in the circumstances. 16.5. This brochure is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your holiday. Please note that in accordance with Air Navigation Orders, children must be under 2 years of age on the date of their return flight to qualify for infant status. 16.6. This contract is made on the terms of these booking conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.

16.3. Facilities organised by outside providers (inside the Resort or outside of it/ e.g. sports activities, excursions…) which are booked and/or paid on site do not form part of your Package holiday provided by us and will remain under the sole responsibility of the outside providers who organize them. The same applies to connections arranged independently as well as any activity delivered by an outside provider. 16.4. If the contract we have with you is not performed or is improperly performed as a result of failures attributable to a third party unconnected with the provision of the services, or as a result of failures due to unusual and unforeseeable circumstances beyond our

101


How To Book

YOUR CLUB MED HOLIDAY

BOOKING IS AS EASY AS 1, 2, 3… MEMBERSHIP FEES 1. a) Telephone our Reservations Team on: AND DEPOSIT* 08453 67 67 67.

OUR FLEXIBLE HOLIDAYS Our holidays are offered with the following

Club Med is a genuine club. When you book a holiday ®

b) through your local travel agent

you become one of our Great Members (G.M s).

• With flights – our price includes transfers to and

c) online at: www.clubmed.co.uk

Entrance fee: adult £8, child (4 to 11 years) £4 (payable

from the Club Med Resort.

2. Before you book your holiday, please feel free

once only when you join).

• Or independent travel. If you are making your

to discuss your choice of Club Med Resort and

Annual subscription: adult £6, child (4 to 11 years) £4

own way for a specified length of stay, without flight

accommodation to make sure it will be suitable for

valid from 1 November to 31 October (payable every

or transfer, to any of our Resorts, please refer to

you and your party.

year you travel). The fees do not apply to children

pages 85-86 for details relating to independent

3. We will send you a Sales Agreement (confirmation

under 4 years.

travel arrangements. It is possible that on certain

invoice) as soon as your deposit has been paid.

Deposit*: 25% of total holiday cost per person or

dates, stays are only available with flights included.

Note: It is imperative that you return to us at the

the cost of travel arrangements for your booking,

following address: Sales Support, Club Méditerranée

whichever is greater. Entrance fees (if applicable),

QUERIES

SA, Gemini House, 10-18 Putney Hill, London

annual subscription, insurance premium (if you

If you have any queries, please contact your travel

SW15 6AA, a signed copy of the Sales Agreement

have booked this option) and deposit are due at

agent or our reservations team quoting your

to ensure all your holiday details are correct.

the time of booking. If we do not receive payment

membership or file number.

within 5 days of your booking we reserve the right

102

alternatives:

DEBIT/CREDIT CARDS

to cancel your holiday. Note: Full payment is due

We accept Visa, Mastercard, American Express or

at the time of reservation if you book within 56 days

Switch. We will charge a 2% transaction fee on all

of departure. If you have booked a flight with us,

payments made by credit card. Payment by debit

please note that tickets will not be dispatched until

card or bank transfer does not incur a transaction fee.

we have received full payment.

*See our Booking Conditions on p. 98-101.


Optional Travel Insurance Purchase our travel insurance which automatically

direct with Club Med or who contact us directly

Services Authority. We have negotiated a special

covers all the activities included in your Club Med

to arrange cover on 08453 67 67 67. If you are

Travel Insurance scheme, which is underwritten

holiday.

over 65 years, please contact Europ Assistance

by Europ Assistance Holding Irish Branch, so

Premium: £35 per person (children under 2 are

on 0844 338 5555 to arrange cover which will

that people buying a holiday from Club Med can

covered free of charge).

be at an additional premium.

arrange travel insurance with us direct.

Club Med is an appointed representative of This insurance is only available to customers

Europ Assistance Holdings Limited which

aged 65 and under who have bought their holiday

is authorised and regulated by the Financial

The following summary does not contain the full terms and conditions of the cover which can be found in the policy document. A copy of the policy is available on request. SIGNIFICANT CONDITIONS AND EXCLUSIONS No claim arising directly or indirectly from any Pre-existing Medical Condition affecting any person travelling under this insurance will be covered unless you declare ALL conditions to the Medical Screening Helpline on 0844 338 6065 prior to the commencement of the trip and they have accepted them for insurance in writing. For the purposes of this insurance a Preexisting Medical Condition is considered to be: 1) any past or current medical or psychological sickness, disease, condition, injury or symptom that has given rise to symptoms Health or for which any form of treatment or prescribed medication, medical consultation, investigation or follow-up/check-up has been required or received during the 2 years prior to the commencement of cover under this policy and/or prior to any trip, and 2) any cardiovascular or circulatory condition (e.g. heart condition, hypertension, blood clots, raised cholesterol, aneurysm, stroke) that has occurred at any time prior to the commencement of cover under this policy and/or prior to any trip. You must inform us of any change in your circumstances, happening after the policy has been issued and before you travel. This policy will not cover any claims for Cancellation, Curtailment or Trip Interruption arising directly or indirectly from a preexisting medical condition, known to you prior to the commencement of the Period of Insurance, affecting a close relative, travelling companion who is not insured under this policy or person with whom you intend to stay whilst on your trip if: – a terminal diagnosis had been received prior to the commencement of the period of insurance; or Important Limitations – Cancellation, Curtailment – if they were on a waiting-list for, or had knowledge of the need for, surgery, inpatient treatment or investigation at any hospital or clinic at the commencement of the Period of Insurance; or if during the 90 days immediately prior to the commencement of and Trip Interruption the Period of Insurance they had: Cover – required surgery, inpatient treatment or hospital consultations; or – required any form of treatment, been taking (or should have been taking) any prescribed medication, been prescribed new medication, or had a change in medication. You must be under 66 at the date your insurance starts. Please note that if you are under 16 or over 75 reduced cover will apply Age Limits to certain sections of the policy Residency You must have your main home in the EU and have not spent more than 6 months abroad in the year prior to purchasing the policy. You must tell Europ Assistance if you plan to take part in any special sport or activity not listed in the policy wording as cover Special Sports may not be available. Certain activities are allowed subject to an increased excess and cover may not be available under the and Activities Personal Liability or Personal Accident Sections. Misuse of Drugs No section of this policy shall apply in respect of any claim arising directly or indirectly from solvent abuse, drug addiction or or Alcohol excessive alcohol intake. Reckless or Malicious Acts We will not pay for any claim arising or resulting from you being involved in any deliberately careless or negligent, illegal or criminal act. Law and jurisdiction This insurance is governed by the law of England and Wales, unless we agree otherwise. Except under section 1 (medical emergency and repatriation), no cover will be in force if your loss is directly or indirectly as Terrorist Activity a result of terrorist activity.

COVER

LIMITS (PER POLICY PERSON) EXCESS

SIGNIFICANT OR UNUSUAL EXCLUSIONS

Medical Emergency and Repatriation

£10,000

£35

Cancelling or cutting short your holiday

Final Invoice cost

£2,000

£35 (£10 for loss of deposit only claims) £35

- Single article or Pair or Set of articles

£300

£35

- Valuables

£300

£35

Your Personal Money and Passport - Cash

£500

£35

To be able to claim, the medical treatment must be required in an emergency and be unable to wait until you have returned to your country of departure. Medical cover does not apply to treatment received in England, Wales, Scotland or the Isle of Man. You must contact Europ Assistance Paris before incurring ANY medical expenses. To be able to claim, the reason why the trip is being cancelled or cut short must be necessary and unavoidable and must fall into one of the reasons listed in the Policy. For example, if a person insured under this policy becomes ill or is injured or dies. You must also notify your carrier or travel agent as soon as you know the trip is to be cancelled to minimise your loss as far as possible To be able to claim, a written report is required to support the loss/theft/damage. For example, from the local police or from the transport carrier. This must be obtained within 24 hours of discovery. The amount payable will include an allowance for wear and tear and loss of value. (Limited to £50 per article or set and £250 in total if satisfactory proof of ownership and value cannot be supplied.) Personal property left in vehicles must be in a locked boot or locked and covered luggage compartment. Valuables are not covered if they are left in an unattended vehicle or checked in with a carrier or left in the baggage hold or storage area of a carrier. To be able to claim, cash must be kept with you at all times or be in a locked safety deposit facility.

£250

£35

A written police report must be obtained within 24 hours to support the loss/theft.

Your Personal Belongings and Baggage

103


WINTER SPORTS COVER COVER

LIMITS (PER PERSON)

Ski pack

£50 per day

Skis and ski equipment

£1,000

Ski equipment delay

£300

Piste closure

£20 per day

POLICY EXCESS

SIGNIFICANT OR UNUSUAL EXCLUSIONS Up to £300 in total

£35 Up to a £200 total

Certain sections of your policy carry an excess. This

Claim Notification

means that you will be responsible for paying the

In the event of a medical emergency, please phone

first part of the claim up to the excess value per

01 41 85 84 86 (+33 141 85 84 86 from outside

insured person, each and every incident, each and

France). You can make any other claim by calling

every section of cover.

0844 338 6064 or visiting the following web address www.eaclaims.co.uk

Significant or unusual exclusions and limitations

Your right to complain

There are some situations which you are not covered

If you wish to register a complaint, please contact us:

for. These generally involve anything you already

In writing: Quality Department

know about or that is caused by deliberate or careless

Europ Assistance Holdings Limited

acts on your part. Full details of these are given in

Sussex House

the policy document.

Perrymount Road Haywards Heath

Duration of Cover

West Sussex

Cover for cancellation starts from the date you book

RH16 1DN

your trip or pay the insurance premium, whichever is the later. All other sections commence when you

By phone: 0844 338 5799

leave your usual place of residence or business, or from the start date shown on your Certificate,

By email: quality@europ-assistance.co.uk

whichever is the later, to commence the trip until the time you return to your usual place of residence or

We are covered by the Financial Ombudsman

business on completion of your journey, or the end

Service. If you have complained to us and we have

of the period shown on your Certificate, whichever

been unable to resolve your complaint, you may

is the earlier.

be entitled to refer it to this independent body at South Quay Plaza, 183 Marsh Wall, London, E14 9SR.

Club Méditerranée SA (Incorporated in France with limited liability), Gemini House, 10-18 Putney Hill, London SW15 6AA Administration & Reservations Tel.: 08453 67 67 67 Registered in England No. 1107058 VAT Reg No. GB 240 7896 44 The prices quoted in the brochure are correct at the time of publication but subject to change. You will be notified of the correct cost of your holiday at the time of booking. All prices in this brochure supersede those featured in the Winter 2010-2011 Brochure. If the price of a holiday for any given Resort or departure date is different from one brochure to another, the applicable price will be the one indicated in the Brochure most recently published. Publication date June 2011 Director of publication Laurent de Chorivit Head of Brochure Patricia Rouiller-Durand Coordination Marketing & Commerciale Trident Europe-Afrique Clémence Benteux, Marie-Ange Georgin, Nathalie Hourton, Elise Masurel Marketing (Brochure Production) Louise Condon Sophie Simeon Copywriters Christine Alemany, Nelly Becquart, Marine Blanchetier, Aurélie Cabarrus, Christine Cahu, Sabrina Cendral, Catherine Cordier, Marie-Catherine Correia, Nathalie Gastebois, Constance Gueugnier, David Leclercq, Amandine Morel, Jean-Noël Pacotte, Alice Pinel, Gaëlle Pontnau, Virginie Stref, Alexandra Tugot Doris, Barbara Vandeputte Layout Tagaro!

Telephone: 0845 023 4567

Cover Compos Juliot, Brand Images

of buying this insurance, you have the right to cancel

Financial Compensation Scheme

Layout adaptation and artwork Compos Juliot

your policy of insurance within 14 days from the

We are covered by the Financial Services

date of issue or receipt of your policy terms and

Compensation Scheme (FSCS). You may be entitled

conditions, whichever is later. We will refund to you

to compensation from the FSCS, if we are unable

any premium you have paid and we will recover from

to meet our obligations. More information can be

you any payments we have made.

obtained from the www.fscs.org.uk website.

Cooling Off Period Unless your trip will be completed within one month

Printing STIGE S.p.A.-ARTI GRAFICHE ITALIE Phothothèque Club Med G. Gomila Photographs M. Ginevra, V. Dupart-Mandel, B. Van loocke, F. Berthet, B. Comtesse, L. Selvais, D. Coutant, M. Smircic, photothèque Club Med®, Fotolia: javarman, Yvann K., modestlife, Sergey Tekarev Stylists P. D’Arrance, V. Naim, F. Legrand, M. Donnart, A. Sart, S. Schilliger, C. De Ginestel, S. Depardieu, M. Graux, F. Blanc, E. Burckbuchler, H. Uwajima, A. Rogantini, C. Clier, S. Vaillant Acknowledgements ERES, Quiksilver, Lacoste, Fusalp, Les Petites, Napapijri, Poivre Blanc, Theodora Gabrielli, Agnès B., Cache Cache, Jus d’Orange, Gotcha, Lafuma, Fitflop, Do Maillot, Helly Hansen, Bart’s, Accessorize, Kiwi, Europann Illustrations and 3D shots Studio Marc Hertrich et Nicolas Adnet, Studio Datoo 35,530 copies of this Brochure have been issued. Reproduction and adaptation, in whole or in part, is strictly forbidden and reserved for all individual countries. © Club Méditerranée 2011

104


®

CLUB MED HOLIDAY INSURANCE

COMPREHENSIVE TRAVEL PROTECTION FROM £35 PER PERSON Ensure you are adequately covered for all the activities included in your Club Med® holiday by purchasing our Optional Travel Insurance. Children under 2 are covered free of charge when travelling with an insured adult. If you want to make sure you are comprehensively covered, Club Med® Holiday Insurance offers travel protection you may need for your overseas trip, providing you with peace of mind.

This summary is not contractual – for more information contact

Club Med on 08453 67 67 67 or go to www.clubmed.co.uk ®

Summary of Key Benefits: Medical expenses and repatriation up to £10,000,000 Baggage – up to £2,000, baggage delay – up to £225 Additional travel and accommodation costs up to £2,000 per trip Cancellation, Abandonment or Curtailment up to the full invoice costs Money and Passport – up to £500 Hospital Daily benefit – up to £600

And a range of valuable assistance services including transfer of emergency funds. Europ Assistance is one of the leading names in travel insurance providing comprehensive cover for travellers throughout the world for over 40 years.


WINTER COLLECTION 2011-2012 WINTER SUN COLLECTION 2011-2012 43 ALL-INCLUSIVE SUN RESORTS INDIAN OCEAN | CARIBBEAN | USA MEXICO | MEDITERRANEAN | FAR EAST

moreexclusivemoreinclusive

OUR FINEST WORLDWIDE RESORTS W H E R E

H A P P I N E S S

M E A N S

T H E

W O R L D

WINTER SUN RESORTS

MORE LUXURY

CLUB MED BUSINESS

For more information and reservations:

08453 67 67 67 www.clubmed.co.uk or contact your local travel agent

moreexclusivemoreinclusive


Club Med Ski