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Solution Overview For whom is it? Delivery Models

Contracted Inventories CRS XML Supplier Connectivity Advanced Booking Engines

Inventory Redistribution

Quotation Builder Social Media Tools Mid Office Management API Services based System White Labels and Micro Websites Mobiles And Tablet Apps Links and References

Solution Overview

Quick Facts  Delivering solutions since 1992  110+ Live Travel Portals Implemented  Customers in 39 countries  80+ Travel Suppliers Connected  23 Payment Gateways Integrated  Offices and representations in 14 worldwide locations  95% Client Retention Ratio  Recognized as Travel Technology Innovator by PhoCusWright  Our SaaS based solutions awarded as “Top SaaS App” by NASSCOM  Recognized as “Top 100 IT innovator” by NASSCOM for XML Connectivity Technology  ISO 9001:2000 certified / CMM level 3, global services and solutions provider for the travel industry

Cloud Supported Solution

For Whom Is It?

TravelCarma Solutions are designed for  Traditional Offline Travel Agencies 



Destination Marketing Companies (DMCs)

 OTAs looking for a customizable but scalable solution  Travel Companies looking to develop scale their existing software strength

Delivery Models

Flexible Delivery Models  Software as a Service (SaaS) model for startups and small travel agencies

 Fully customizable Licensed Software model for mid-sized to large travel companies

 Customized travel software development for clients looking to build unique products of their own

 Travel Technology and Online Travel Business consulting

Advanced Booking Engines

Major Booking Engine Features (1/3)  Supports all online sales channels

Direct Customers

Branches / Employees / Call Centre

Travel Agencies / Sub Agents

Corporate Customers

Affiliates / White Labels

XML Distributors such as OTAs, Wholesalers, Tour Operators

For online reservation of flights, hotels, cars, activities, packages

 Business specific booking rules and processes  Best-in-class booking experiences

Major Booking Engine Features (2/3)  Encompasses All Online Booking Experiences 

Dynamic Packaging Module

Cross Selling Module

Trip Planner

Quotation Builder

Shopping Cart

Product Comparison Tool

 Multiple Search Filters based on prices, business name, business category etc  Multiple sorting options for search results based on location, price, name etc.

Major Booking Engine Features (3/3)  Supports Multilingual inventory content  Supports Multi-currency inventories  Supports all standard payment gateways and respective payment handling methods  Online and offline booking options  Can sell ‘on request’ inventories  Supports shopping cart functionalities  Facility to capture details of travelers as well as co-travelers  Can be integrated with loyalty reward programs

Quotation Management Module

Quotation Builder  Now respond to your reservation inquiries with lowest possible turn around time and with dynamic product availabilities and pricing  Saves up to 2/3rd of time of an agent in creating complex itineraries  Uses online inventories  Can be booked online with real-time pricing and availability  Ability to show or hide price break-up of the quotation items  User can save Incomplete quotations  Set validity for each quotation with auto alerts  Quotations could be shared online via email or through physical prints  Copy old quotations, customize them and create new ones

Innovative Social Media Tools

Facebook Booking Portals  First-of-its-kind Social e-Commerce System  Unique blend of Content Management System (CMS), Central Reservation System (CRS) and Booking Engine with social media  Runs directly from Facebook Business Page  Fans can directly search inventory, check rates and make the bookings without leaving the Facebook  Fans can Like, Share and Tweet the deals with their friends network  No Technical skills required to manage the entire system  Flash module functionality to display pictures of your choice  Create your packages and deals using specially designed modules without technical support Real Time Itinerary confirmation  Powerful Backend system: Online Customer Registration, Rate Management, Promotion and Offer management, Policy and User Management, Reports & Dashboards

Mid Office Management System

Mid Office Management Features (1/2)  Advanced user management facility 

Setup branches, assign employees, create downline agents

Secured password protected access for every user

 Online as well as offline Booking management options 

View and manage bookings made by downline agents

Facility to issue vouchers on behalf of downline agents

Auto cancellation of unconfirmed bookings before cancellation period starts

 Comprehensive Markup and margin setup  Basic customer loyalty management through customer class wise margin and markup setups  Manual or automated currency conversion options

Mid Office Management Features (2/2)  Unique multilevel agency management module 

Downline agents can setup their own user network of their employees or subagents (till nth level)

Facility to setup prepaid and postpaid agents separately

User wise credit management facility

Agent wise online recharge facility (applicable only when the client is using payment gateway)

Facility for downline agents to apply real-time markup

Co-branding of downline agents on Vouchers and Confirmation emails

 Unique Hedging Mechanism  Can be integrated with standard or in-house accounting systems

Contracted Rates Management System (CRS)

Contracted Rates Management System  Currently supported products are hotels, cars, activities, fixed packages and buses  Central management of all the inventories procured through direct providers  Compatible with channel managers  Unique Extranets modules to allow providers to manage their inventories on their own  Comprehensive rate setups 

Season wise rate setup

Day wise rate setups

Nationality wise rate setup

 Setup multiple policies with specific rules related to bookings, cancellations, taxes etc  Can be integrated with third party booking engines via XML APIs  Setup Special Promotions from CRS

XML Suppliers Connectivity

XML Connectivity with Travel Suppliers  Take advantage of our experience of 80+ travel supplier integrations  Direct connect with travel supplier via XML supply  Inventory can be sourced from PMS, CRS, or RMS systems, online distribution systems such as GDS, IDS, OTAs, wholesalers etc.  We do integrations with channel managers too.  Seamless communication between distributed and heterogeneous applications  Platform Agnostic – Connects to diverse technology platforms and data sources  Secured access layer to multiple systems, components and data sources  Compatible with Industry standard XML specifications (OTA and TTI)  Built-in error identification mechanism with auto alerts facility

Inventory Redistribution via XML APIs

Inventory Redistribution Via XML API  Leverage your relationships with direct suppliers and make your business more competitive on online travel marketplace  Distribute your best products and rates online to other OTAs and wholesalers and generate additional channels of revenue for your business  Our robust inventory distribution platform provides XML APIs for each of your products using which you can distribute your inventory to third party software systems in real-time basis

API Services Based Travel Software System

API based Travel Software System  Innovative API based platform -first of its kind for Online Travel Industry  For travel companies with their own legacy software can now make use of this API based travel software and scale their operations with latest and most advanced travel technology  You can build your own User Interfaces without having to worry about developing complex online travel platforms  No Need to invest in building the core travel technology platforms  Cloud supported platform  Integrates with loyalty reward programs  Integrates with standard or in-house accounting systems  Integrates with CRM systems  Supports all online sales channels

White Labels and Micro Websites

White Labels and Micro Websites  Empower your downline agents with technology and online brand of their own and earn their loyalty in return  Leverage from the popularity of affiliates and partner websites - put your white label booking engines and track the progress  Completely co-brandable white labels  Auto Widget Generation facility  Web technology agnostic widgets – compatible with any website  Monitor bookings and respective reports for each website/white label

Mobile and Tablets based Solutions

Mobiles and Tables Based Solutions  Mobile and tablet browser compatible booking engines  Mobile apps for the booking engines  We can develop consolidated mobile apps for all your travel products.  The apps could not only be built for your B2C customers, but also for your B2B users such as sub-agents, corporate customers or your own employees.  We specialize on iOS and Android platforms based tablets and mobile devices

Links and References

Links and References (1/2)  B2C Demo Portals Link with Test Inventories

 B2B Demo Portals Contact us on

 TravelCarma Website Templates Library

Links and References (2/2) After checking out major hospitality technology solutions providers in the world, we have chosen Travelcarma as most affordable solution for our business as best value for money system. One of the most important benefits that we received with Travelcarma is great number of connected suppliers so we were able to connect in great speed and start our business without delay. With forthcoming and most professional personnel that always stand at your disposal we highly recommend Travelcarma as one of the greatest in travel technology.

Kristjan Vilic TravelShop, Croatia

I have worked with TravelCarma for the last 1 year and they have been efficient, courteous and responsive to all of our requests. They have an excellent team and are experts in their field and most of all they have an excellent product, I am very happy with the results. Drew Kluska The Tailor, Australia

Thank You

Travel Technology Solutions - TravelCarma  

TravelCarma is a suite of innovative & cost-effective software solutions enabling travel & hospitality companies to become full-fledged Onli...