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CONTENTS: 1. Introduction 2. Commitment to Service 3. Auto Electrical truck repairs and diagnostics 4. Car Servicing & Maintenance 5. Contact Procedures 6. Labour Rates 7. Contact Information 8. Public Liability Document 9. AA Certificate

introduction: Trans Earth Auto Electrical Services (Pty) Ltd is a fully compliant BEE company with a prestigious list of shareholders which includes substantial private investors. For 25 years, Trans Earth has provided its clientele with frontline innovations, assuring them of a higher quality service. We are a proud South African Bosch agency and belong to the Merseta Group which enables us to persistently better the level of expertise with our artisans by providing them with up to date development programs in different sectors of the industry.

Commitment to Service : The team of the employees at Trans Earth is dedicated to provide a high quality service to our clients. We have strict procedures and policies with a TQM system in place to ensure that we live up to our promises. Our team comprises of highly motivated technicians and several other administrative and workshop staff. We provide a 24/7 breakdown service and we will attend to your problem ASAP.

Auto Electrical truck repairs and diagnostics • Truck diagnostics and fault finding with the latest Bosch diagnostics software • Light commercial vehicle maintenance • 24 hour auto electric & breakdown service (call 082 557 5143) • Starter & alternator repairs and fitment • Full hazchem fitment to light and heavy duty vehicles • We specialise in light and heavy duty commercial vehicles as well as all types (Volvo, UD’s,Mercedes, F/liners, MAN’s, International, etc)

Car Servicing and Maintenance • Major and minor servicing • Brake service and fitment • Diagnostics and fault finding • Auto electrical work • Starter, alternator repairs & fitment • Clutch, suspension, & steering repairs • Transmission service and engine repairs

Contact Procedures : When a client reports a breakdown to Trans Earth, our operators will ensure that they live up to our policy of providing a high quality service and therefore will request the following information: • Company Name • Name of the person reporting the breakdown • Vehicle dates: o Vehicle make and model o Fleet/registration number of horse o Fleet/registration number of trailer • Short description of the problem you experiencing on the vehicle • Specific location of the vehicle • Contact number for the driver or the person on site • A order number to use as a reference for invoicing • Name and contact details for a person responsible for giving authorisation should we experience the need to confirm any actions.

Labour Rates: Truck : 1. Normal Time: R350 per hour (7:30am to 16:45pm) 2. Overtime: R525 per hour (after 16:45pm and Saturdays to 12:00pm) 3. Double time: R700 per hour (Sundays, public holidays and after 12:00pm on Saturday) 4. Diagnostic Plug in: R650 per plug in 5. Travel Charge: R4.75 per KM 6. Call out: R285 per call out. Car : 1. Normal Time: R395 per hour 2. Diagnostic Plug in: R350 per plug in

Contact information : We are situated at 11 Albert Road, Westmead, Pinetown Telephone No: (031) 7002886 Fax No: (031) 7001304 Controller: Mr Vaughn Varcoe Cell No: 0716764008 Email: Director: Mr Angus Molife Cell No: 0825575143 Email: Financial Manager: Mr Julian Nulliah Cell No: 0716764004 Email:

Public Liability Trans Earth Auto has cover for defective workmanship.

AA / RMI Accreditation Trans Earth Auto has been accredited by the AA and Retail Motor Industry Organisation (RMI)


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