TRAFALGAR’S GOLD SEAL ADDITIONAL PROTECTION COVERAGE FOR CANCELLATION AND RETURN FLIGHT SECURITY ONLY NZ$129 PER PERSON Most guided holiday companies are interested in their guests only after they reach their destination. But with Trafalgar, you get a great deal even before you leave home with our Gold Seal Additional Protection plan for only NZ$129 per person (payable at the time of booking). Gold Seal Additional Protection includes:
PRE-PAID CANCELLATION OPTION Your deposit and/or payment to Trafalgar will be refunded should you cancel your guided holiday for any reason prior to departure from New Zealand. This cancellation option covers the land arrangements* made by Trafalgar only. The Cancellation Option Fee is not refundable for any reason.
ON YOUR HOLIDAY
EXPRESS CHECK-IN THE ULTIMATE HASSLE FREE HOLIDAY EXPERIENCE PLEASE REGISTER AS SOON AS POSSIBLE AFTER MAKING YOUR BOOKING Our commitment to provide you with the best travel experience starts with our Express Check-In process. It will take you less than 10 minutes to complete but delivers these great benefits: • Understanding your individual needs and preferences helps us to better tailor your trip • You can meet fellow travellers before you depart via our online communities • You’ll receive helpful information, tips and exclusive savings on travel related goods and services • We can quickly locate you/your nominated contact in the unlikely event of an emergency • You will save time with no paperwork on holiday and streamlined hotel check-ins
Should you or your travel companion leave at any time during the guided holiday for personal sickness reasons or be required to return to New Zealand due to injury, illness or death, you and your companion will be refunded NZ$40 per person per day for the unused portion of the itinerary (note that in some cases hotels require a one-night cancellation fee). A doctor’s certificate is required.
Please complete Express Check-In as soon as possible after making your booking via our secure website.
RETURN FLIGHT SECURITY
Go to www.trafalgar.com/nz/express
Enter your Booking Number and Last Name
Answer all questions and click ‘submit’
If you or a member of your direct family in New Zealand should fall sick** while you are on your Trafalgar holiday, we will take care of the additional cost of tickets for your earlier or later return home in the same booking class of air travel on the first available flight, provided you hold roundtrip tickets on Trafalgar’s recommended airline(s) booked through Trafalgar from New Zealand. Please note that travel agent fees and cancellation fees may apply. ** Excludes all cruise portions, itineraries with train content, Mexico and Alaska itineraries. ** Medical certificates as proof of all illness claims must be supplied.
You will need your booking reference number, passport details for everyone on your booking, travel insurance details and the emergency contact details of your nominated person. All your details are kept secure and we will not share your information with third parties.
GREAT OPTIONS ON GROUP HOLIDAYS If you belong to a social group or club, or want to plan a special holiday with family and friends, our dedicated Groups Team can make it happen! Depending on your group’s interests, they can match one of our existing, award-winning itineraries to your needs, or custom-design an itinerary from scratch just for you.
AWARD-WINNING HOLIDAYS – BIG DISCOUNTS! Make a group booking for friends or club members on one of our regular brochure holidays and get great savings. If 9 or more people travel together, Trafalgar offers very attractive group conditions, based on the number of people travelling together. A group allocation means fixed prices and assured seats! Restrictions apply.
CUSTOM-DESIGNED GROUP HOLIDAYS Visit the places you’ve always wanted to see, travel at a pace that suits you, choose the standard of your hotels and specify the type of meals and excursions you wish to include. Our team has the experience and insider connections to negotiate great deals with hotels, restaurants, airlines and local experts. Tell us what your group wants and we’ll create the ideal itinerary at a greatvalue price! Contact your Travel Agent who’ll work with our dedicated Groups Team to plan your next holiday.