THE ULT I M A T E H A S S L E - F R E E HOLI D A Y E X P E R I E N C E Our Express Check-In service helps us provide you with the best travel experience possible. It’s easy and takes less than 10 minutes to complete, and enables us to deliver these great benefits: • • • •
A more tailored trip for you No paperwork on your holiday Smoother hotel check-ins Travel tips and exclusive savings on travel-related goods and services
We will also be able to quickly locate you or your nominated contact in the unlikely event of an emergency. Please complete the express check-in as soon as possible after booking your holiday – find out more at www.trafalgar.com/nz/express All your details are kept secure and we will not share your information with third parties.
CARBON EMISSIONS GRI D When taking a Trafalgar holiday with us, you are opting for one of the most environmentally friendly ways to travel. Coach travel is proven to emit less carbon or greenhouse gas per person than travelling by car.*
Method of travel
Kilograms of CO2
per passenger kilometre
*Source DEFRA (2013) figures www.defra.gov.uk
TRAFALGAR'S GOLD SEAL ADDITIONAL PROTECTION COVERAGE FOR CANCELLATION AND RETURN FLIGHT SECURITY ONLY NZ$129 PER PERSON Most guided holiday companies are interested in their guests only after they reach their destination. But with Trafalgar, you get a great deal even before you leave home with our Gold Seal Additional Protection plan for only NZ129 per person (payable at the time of booking). Gold Seal Additional Protection includes:
PRE-PAID CANCELLATION OPTION Your deposit and/or payment to Trafalgar will be refunded should you cancel your guided holiday for any reason prior to departure from New Zealand. This cancellation option covers the land arrangements* made by Trafalgar only. The Cancellation Option Fee is not refundable for any reason.
ON YOUR HOLIDAY Should you or your travel companion leave at any time during the guided holiday for personal sickness reasons or be required to return to New Zealand due to injury, illness or death, you and your companion will be refunded NZ$40 per person per day for the unused portion of the itinerary (note that in some cases hotels require a one-night cancellation fee). A doctor’s certificate is required.
RETURN FLIGHT SECURITY If you or a member of your direct family in New Zealand should fall sick** while you are on your Trafalgar holiday, we will take care of the additional cost of tickets for your earlier or later return home in the same booking class of air travel on the first available flight, provided you hold round-trip tickets on Trafalgar’s recommended airline(s) booked through Trafalgar from New Zealand. Please note that travel agent fees and cancellation fees may apply. * Excludes all cruise portions, holidays with internal flights, train travel and optional extensions ** Medical certificates as proof of all illness claims must be supplied.
Sustaining the destinations we visit is of great importance to us at Trafalgar. We are part of a joint initiative by The Travel Corporation family of brands called TreadRight; a not for profit foundation working to ensure that the destinations we explore remain vibrant for future generations. TreadRight is The Travel Corporation's hub for all corporate social responsibility efforts, and manages a longstanding grants program that benefits sustainable tourism projects. To date, TreadRight has donated more than USD 2 million to projects worldwide. To learn more about our work at TreadRight, please visit us at www.treadright.org
THINGS TO K N O W B E F O R E Y O U G O PASSPORTS AND VISAS:
Each guest is responsible for having a passport that is valid for at least 6 months beyond the conclusion of their trip and all necessary visas and permits. Multiple-entry visas may be required as you will enter a country more than once on some of our holidays. Each guest must comply with entry, health and other requirements of the countries visited. Contact your Travel Agent, airline or relevant government authorities to obtain the necessary travel information. The Operators and/or their employees and their agents are not responsible for passport, visa, entry, health and other requirements of the countries visited, or for any loss sustained by you for failing to comply with laws, regulations, orders and/or requirements of countries visited.
You will receive your travel documents and literature with your Trafalgar document wallet about 21 days before your departure.
KNOW BEFORE YOU GO GUIDES:
We have created country-by-country guides packed with handy travel tips and advice – download at www.trafalgar.com (go to ‘Pre-Trip’ in the top menu bar).
Here is a description of some of the specific terms used in the itinerary pages of this brochure: Visit – In-depth sightseeing with a Local Expert or Travel Director; includes fast track entry (where applicable). View – A brief stop to take in the sight and capture photos. See – See the sight while driving by on the coach.
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