TRAFALGAR’S GOLD SEAL TRAFALGAR’S GOLD SEAL ADDITIONAL PROTECTION ADDITIONAL PROTECTION
COVERAGE FOR CANCELLATION AND RETURN FLIGHT SECURITY ONLY NZ$129 PER PERSON Most guided holiday companies are interested in their guests only after they reach their destination. But with Trafalgar, you get a great deal even before you leave home with our Gold Seal Additional Protection plan for only NZ$129 per person (payable at the time of booking). Gold Seal Additional Protection includes:
PRE-PAID CANCELLATION OPTION
EXPRESS CHECK-IN THE ULTIMATE HASSLE FREE HOLIDAY EXPERIENCE PLEASE REGISTER AS SOON AS POSSIBLE AFTER MAKING YOUR BOOKING
Our commitment to provide you with the best travel experience starts with our Express Check-In process. It will take you less than 10 minutes to complete but delivers these great benefits: • Understanding your individual needs and preferences helps us to better tailor your trip • You can meet fellow travellers before you depart via our online communities
Your deposit and/or payment to Trafalgar will be refunded should you cancel your guided holiday for any reason prior to departure from New Zealand. This cancellation option covers the land arrangements* made by Trafalgar only. The Cancellation Option Fee is not refundable for any reason.
• You’ll receive helpful information, tips and exclusive savings on travel related goods and services
ON YOUR HOLIDAY
Please complete Express Check-In as soon as possible after making your booking via our secure website.
Should you or your travel companion leave at any time during the guided holiday for personal sickness reasons or be required to return to New Zealand due to injury, illness or death, you and your companion will be refunded NZ$40 per person per day for the unused portion of the itinerary (note that in some cases hotels require a one-night cancellation fee). A doctor’s certificate is required.
RETURN FLIGHT SECURITY If you or a member of your direct family in New Zealand should fall sick** while you are on your Trafalgar holiday, we will take care of the additional cost of tickets for your earlier or later return home in the same booking class of air travel on the first available flight, provided you hold roundtrip tickets on Trafalgar’s recommended airline(s) booked through Trafalgar from New Zealand. Please note that travel agent fees and cancellation fees may apply.
• We can quickly locate you/your nominated contact in the unlikely event of an emergency • You will save time with no paperwork on holiday and streamlined hotel check-ins
You will need your booking reference number, passport details for everyone on your booking, travel insurance details and the emergency contact details of your nominated person. All your information are kept secure and we will not share your information with third parties.
Go to www.trafalgar.com/nz/express
Enter your Booking Number and Last Name
Answer all questions and click ‘submit’
THINGS TO KNOW BEFORE YOU GO
** * Excludes River Cruises and Intra-Air. ** Medical certificates as proof of all illness claims must be supplied.
PASSPORTS & VISAS: All guests travelling in China, Vietnam, Cambodia, Thailand and Japan require a Passport, valid for 6 months beyond the conclusion of their trip, and with appropriate Visas. Please contact your Travel Agent or applicable Government authorities to get necessary travel information. It is the responsibility of each guest to have a valid Passport and necessary Visas, as well as to comply with entry, health or other requirements of the countries visited. You can also visit the NZ Government Department of Foreign Affairs and Trade website www.safetravel.govt.nz for more information about Passport and Visa requirements. The Operators and/ or their employees and their agents are not responsible for Passport, Visa requirements, entry, health or other requirements of the countries visited or for any loss sustained by you for failing to comply with laws, regulations, orders and/or requirements of countries visited.
You will receive your travel documents and literature together with a Trafalgar document wallet about 21 days before your departure.
KNOW BEFORE YOU GO GUIDES:
A complete guide to Asia including handy travel tips and advice and country-by-country information. Go to our website and click on ‘Pre Trip’ in the top menu bar to download Trafalgar’s Asia guide.
SIGHTSEEING BROCHURE TERMINOLOGY:
Trafalgar uses specific terms to describe different aspects of your itinerary. To make it easy to understand, we have created the following glossary:
Visit – In-depth sightseeing with a Local Expert or your Travel Director. This includes fast track entry and will vary based on the venue itself. View – An opportunity to take in the sight and capture photos with a brief stop. See – See the sight and its surroundings while driving by on the coach.