C O RP O K RA U 5
E R ABILITY
Our Commitment to a Sustainable Future TRADEBE UK 1
â€œTRADEBE will continue to deliver and lead the way in our commitment to being a responsible and sustainable business, incorporating CSR initiatives into our everyday decisions.â€? Rob Molenaar CEO, TRADEBE UK
CONTENTS CEO Statement
Introduction 5 TRADEBE: A Year in Numbers
Our Health and Safety
At TRADEBE, we are committed to being a socially responsible company, something that is important to all our stakeholders, from our customers, employees, shareholders and suppliers, to the local communities in which we operate. Since joining TRADEBE in June 2015, our management team and I have developed and defined a new vision and business strategy in the UK that is in line with current market conditions and focuses on delivering organic growth and true operational excellence. However, we know that growth must be responsible and sustainable from an environmental, social, as well as an economic perspective. Our CSR initiatives are at the heart of our company ensuring that sustainable practices are incorporated into everything we do. There are over seven billion people living on Earth and collectively we consume more resources than our environment can possibly deliver. Decisions we make as a business today have an impact tomorrow and TRADEBE is well positioned to contribute to a sustainable future, protecting our environment through promoting a circular economy and changing the perception of waste into a resource for reuse. Wherever possible, we guide our customers to become more environmentally efficient, effective and sustainable. We are committed to the highest standards of health and safety, and at TRADEBE we are taking decisive action to lead the way in our industry. We have set a target towards zero injuries across all our operations and to achieve this have created the PROUD campaign. Our safety ethos ‘Stay Safe, Stay PROUD’ has been implemented across the company. PROUD: Pause, Reflect, Outline, Understand and Do - the key elements in ensuring a safe working environment. I particularly encourage you to take a look at the ‘Our Future’ section of this report. In our efforts to fully understand the impact of our operations on the environment we have chosen to invest in carbon footprinting studies, with initial focus on the chemicals sector. In partnership with the University of Manchester, we have developed “CCaLC”, a multi-award winning lifecycle assessment and carbon footprinting tool designed to calculate and reduce the carbon footprints of different industrial sectors along complete supply chains. This groundbreaking tool is just one of the environmentally conscious initiatives we want to encourage here at TRADEBE UK. Our employees are our most crucial management asset. Passion, commitment and entrepreneurial spirit can be seen across all our sites. We have exceptional diversity in our workforce, with some of the most knowledgeable and experienced employees in our industry. It is important that we continue to nurture these talents and attract the right calibre of people so TRADEBE remains at the forefront as the waste and recycling industry develops in this new phase of sustainability. I’m confident that TRADEBE will continue to deliver and lead the way in our commitment to being a responsible and sustainable business, incorporating CSR initiatives into our everyday decisions. Rob Molenaar CEO, TRADEBE UK 4
INTRODUCTION “As a leading environmental services company, our success depends on our ability to provide high quality, innovative, environmental services that contribute to sustainable development and provide value to all our stakeholders in a responsible way.”
Our MISSION Our purpose
At TRADEBE, we work internationally to offer high quality, innovative environmental services that contribute to sustainable development and provide value to our customers, employees and stakeholders.
The means to pursue our mission • Customer Orientated • Results Orientated • Commitment to People • Environmentally Friendly
Sustainability is perhaps best defined as meeting the needs of the present without compromising the ability to meet the demands of the future. At TRADEBE, we acknowledge that our activities have an impact upon our environment and stakeholders and, if the first step towards a sustainable business is understanding what that impact is, the second is surely setting in place the action plan which drives that impact in a positive direction. There is a mantra which states that what gets measured gets acted upon, and so we have produced this document, our Corporate Sustainability Report, for the calendar operating year 2015. This is the first time that TRADEBE UK have produced a sustainability report separately from our global parent company, which is a reflection of the growing maturity of TRADEBEâ€™s UK business (formed just 12 years ago in 2003), and our desire to demonstrate to our stakeholders, whether customers, suppliers, employees or neighbours, the progress we are making in this area. At TRADEBE sustainability is intrinsic to every part of our business: it is cemented in our company mission statement, and promoted through our core values of being customer oriented, results oriented, committed to people and friendly to the environment. Finally it is led by our UK Executive Committee and realised in all of our UK operations through our Integrated Management Systems. We are certified to OHAS18001, ISO14001 and ISO9001. Our aim for this report is not to replace, but to complement and enhance TRADEBEâ€™s longer-standing global Annual Report. To this end we have concentrated on the four pillars of sustainability in our industry: health and safety performance, environmental impact, our people and the communities in which we operate. We have left other measures of performance, such as revenues and productivity, for the annual report. We believe that this report demonstrates our commitment and outlines our approach to being a sustainable business that maintains the highest ethical standards in an honest, transparent and accountable way. It aims to match our CSR objectives with our performance over the reported year and provides the framework of actions to focus on going forward.
For this first year we have been unable to fully align our report with the Global Reporting Initiative (GRI) G4 guidelines, and have therefore chosen to produce the data that we have in accordance with and guided by G4. As a company, the discipline of continuous improvement is well established â€“ be it incremental yield increases in our solvent recovery plants or speed of invoicing in our centralised billing function. Over the coming years we propose to increase the level and standard of disclosure within this report bringing it in ever closer alignment to the guidelines. We hope that this report demonstrates our commitment to our social and environmental responsibilities, and the desire of all our employees to work together as ONE TRADEBE to be the industry leader in health and safety, environmental and social concerns. We strongly believe that the initiatives described are not only the right way to do business, but they also contribute to business success through driving growth, improving competitiveness and meeting our corporate goals. We hope you find this report informative.
Chris Barnes Marketing and Logistics Director TRADEBE UK
Andrew Crowther SHEQ Director TRADEBE UK
Jon Dixon HR Director TRADEBE UK
TRADEBE: A Year in Numbers NUMBER OF EMPLOYEES:
NUMBER OF SITES:
NUMBER OF VEHICLES:
62 11 3 76 TOTAL +
TONNES OF WASTE PROCESSED:
TONNES OF SECONDARY LIQUID FUEL (SLF) PRODUCED:
674,400 MWH 7
OUR HEALTH AND SAFETY
Safety, Health, Environment and Quality Integrated Management Systems (IMS)
In 2016 TRADEBE UK will undergo a scheduled recertification audit at which time we intend to switch to the ISO9001:2015 and ISO14001:2015 standards that were published in September 2015. During preparation for this transition TRADEBE UK will also take advantage of preparing for the anticipated publication of ISO45001 that is expected to replace the current OHSAS18001 standard.
Since our introduction to the UK market in 2003, TRADEBE has rapidly expanded its UK operations through a combination of strategic acquisitions and organic growth. Acquisitions frequently mean that the business inherits existing management systems, which has been the case for TRADEBE, many of which are already well established and effectively implemented. An effective IMS integrates the multiple aspects of the organisation’s systems and processes to one single framework that enables the business to meet the requirements of one or more management system standards. This is an ongoing challenge we relish, and will continue to do so as TRADEBE’s UK business continues to grow in the coming years.
TRADEBE UK has three management system standard certifications; ISO9001 (Quality) ISO14001 (Environment) and BS OHSAS18001 (Occupational Health and Safety) All TRADEBE UK businesses operate in line with these standards and our IMS is regularly audited by our certification body SGS. TRADEBE INUTEC has also achieved UKAS Accreditation to ISO/IEC 17025:2005 (Competence of testing and calibration laboratories). Certification to these management system standards is recognised as an effective approach for ensuring business efficiency and performance. Safety, Health, Environment and Quality targets are set annually and progress against performance indicators is monitored at management reviews. The effective implementation of the IMS is regularly reviewed at all levels of our business and ultimately by the UK Executive Committee. We conduct audits of our policies, processes and procedures and pursue a programme of continuous improvement in all areas of our activities.
Safety What safety means to us The safety of our employees and any other people who interact with our activities is our highest priority, and, as such, health and safety is embedded at the very core of our corporate strategy. TRADEBE is committed to conducting our business in a safe and responsible manner, and protecting people in and around our places of work. This means that in addition to recognising the importance of Occupational Safety – the management of personal safety issues – TRADEBE UK recognises the importance in our business areas of Process Safety and the management of the risk from major accident hazard scenarios. All accidents and hazardous occurrences are preventable if safety is actively managed. We have developed, and continue to build upon, a strong company ethos that expects every employee to take responsibility for their own safety and of the health and safety of those around them. We want our sites to be places where people feel safe to work and where customers want to do business. We believe that: • Nothing is worth getting injured over • All accidents and hazardous occurrences are preventable • Safety must be actively managed by everyone
OUR HEALTH AND SAFETY Employees Health and Well-being
We want to achieve: • Industry leading standards in managing Safety, Health, Environment and Quality • Zero injuries and zero major incidents • Sites where our employees are safe to work and where our customers want to do business
We seek reassurance that our processes are adequately managed to prevent ill health from our activities, and we utilise the expertise of independent occupational health service providers to conduct regular health surveillance programmes. In addition to monitoring the health of our employees, the programme includes the provision of advice to employees and managers, ensuring appropriate controls are identified to prevent any detrimental impact on any existing health conditions.
• Continuous improvement in all aspects of health and safety
Our standards are regularly reviewed by our regulators and customers typically through site audits which we welcome.
Our commitment is to prevent injury and ill health, satisfy our stakeholders’ expectations, as well as comply with applicable legislative and contractual obligations. Our recognition and acceptance of these commitments is demonstrated by embedding within our business activities our core principles:
Our Standards and Expectations We have implemented a number of internal policies which extend above and beyond the statutory regulatory and contractual obligations of our industry. These policies dictate the standards to which we operate.
In addition, we subscribe to independent verification schemes, including Safety Systems in Procurement (SSIP) certification, Utilities Vendor Database (UVDB) and First Point Assessment (FPAL).
• Undertake risk assessments of all appropriate activities, and to specify and implement resultant control measures in order to eliminate or control risk • Provide and maintain plant, equipment and systems of work that are safe and without undue risk to health • Provide health and safety training instruction and information to ensure that people are competent to safely undertake the tasks and duties assigned • Ensure emergency response procedures are effective to prevent personal injury and damage from potential incidents
Our Vision It is our vision to be the industry leader in health and safety in all business sectors in which we operate. We will achieve this through taking a proactive approach to managing safety in our workplace, and through preventing any illness, injury, damage or loss arising from our activities and operations. 10
TRADEBE demands that health and safety is integrated into all strategic decision making and that all employees demonstrate: • Health and safety integrated into all strategic decision making • Leadership by example • Ownership of health and safety issues • A reporting culture • The courage to challenge
Case Study TRADEBE Inutec receives both the RoSPA Occupational Health and Safety Gold Award and the prestigious President’s Award
In 2015, TRADEBE Inutec received the internationally recognised Occupational Health and Safety Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the 13th consecutive year.
recognise. The challenge now is to repeat the achievement for 2016 and improve our safety performance. We should never take safety for granted and we support each other in working safely.”
“We are tremendously proud to have received the RoSPA Gold Award once again,” said Andrew Hampson, SHEQ Manager at TRADEBE Inutec. “This is a vindication of our hard work and commitment to health and safety.
As the UK’s foremost safety charity, RoSPA’s mission is to save lives and reduce injuries covering all ages and stages of life. In support of this mission, the RoSPA Awards, which date back 60 years, recognise commitment to continuous improvement in accident and ill health prevention at work. Through the scheme, which is open to businesses and organisations of all types and sizes from across the UK and overseas, judges consider entrants’ overarching occupational health and safety
“This is not only the 13th year that we have received the Gold Award, but also the 4th year that we have received the President’s Award, placing us potentially only two years away from the Order of Distinction. This is the highest level of achievement that RoSPA
management systems, including practices such as leadership and workforce involvement. These prestigious awards were presented during a ceremony in July 2016 at the Hilton Metropole Hotel at the National Exhibition Centre in Birmingham.
OUR HEALTH AND SAFETY Our Safety Culture We promote a positive safety culture and encourage our employees to report any unsafe conditions via our near-miss reporting system. Near-miss reporting enables us to identify hazards and deal with them before an incident occurs. Our ongoing efforts to improve our reporting culture are reflected in the increase in the number of near-misses reported. In 2015, our employees submitted over 500 more near-miss reports than in 2014. This equates to an increase of 33% more reports per person. Near misses reported
Near misses reported
Total near misses per week
2014 - 48
near misses per week
2015 - 58
near misses per week
PROUD – Pause, Reflect, Outline, Understand, Do PROUD is a mnemonic Pause, Reflect, Outline, Understand, Do. The PROUD ethos will be launched to all TRADEBE employees in 2016 through a number of tools including the development of a set of ‘Ten Core Standards’ that will form the backbone of the campaign. Meeting these core standards will help us to meet our overall objective of zero injuries and no major incidents. We recognise that values, attitudes, competencies and behaviours together make up our culture, all of which are embedded within our PROUD ethos.
Take a moment, don’t rush in, assess.
In 2015, UK CEO, Rob Molenaar, reiterated the vision of the UK Executive Committee to become the industry leader in our approach to Safety, Health, Environment and Quality (SHEQ). A management committee led by the UK SHEQ Director, Andrew Crowther, was established to emphasise and reinforce our commitment to safety throughout TRADEBE UK. The committee has developed PROUD, an initiative through which this vision will be achieved.
What needs to be done, the safest way with minimal impact.
Develop a plan to get the job done.
Ensure that the hazards/risks are understood by everyone and controls are in place.
Do what you say you are going to do and do it safely. 12
CORE Standards TRADEBE UK
TRADEBE UK policy is to ensure safe and healthy working conditions for our employees and others, the protection and conservation of the environment, and to meet or exceed our customersâ€™ expectations.
SAFE SYSTEMS OF WORK
HOUSEKEEPING All areas must be kept clean and tidy. Waste to be in designated storage locations. Prevent spills, leaks and drips. A place for everything and everything in its place.
All work shall be carried out in accordance with appropriate safe work practices. There shall be no unauthorised defeat, by-pass or misuse of safety provisions or environmental control systems. Pause; understand risk and controls, right instruction, right person.
We encourage and provide support for employeesâ€™ well-being. Smoking is only tolerated in designated areas. Being at work under the influence of alcohol and drugs is strictly prohibited. Stay safe, stay alert.
Ensure tools and equipment are in a safe operating condition and appropriate for the job. Right tools for the job.
PERSONAL PROTECTIVE EQUIPMENT (PPE) PPE shall be suitable for the task and worn correctly. Damaged or inappropriate PPE shall be reported and replaced before undertaking the task. Right PPE for the job.
OPERATION OF VEHICLES Trained and authorised personnel only to operate vehicles and mobile equipment. This shall be in accordance with the Highway Code and/or site rules. Right training, right person.
All emergency equipment will be fit for purpose and in its designated place. Report and replace to keep us safe.
FIT FOR WORK
QUALITY Be polite and professional in all communication. Always aim to exceed expectations. Right first time.
DATA INTEGRITY Complete all records promptly and correctly. Never falsify or omit relevant information. Right first time.
INCIDENT MANAGEMENT All accidents, hazardous occurrences, environmental issues, complaints and near-misses must be made safe, reported, investigated and actioned. Stop and report, keep us PROUD! 13
OUR HEALTH AND SAFETY
Health and Our Safety Safety Education Performance Health and safety education has a place for everyone in TRADEBE from day one. Relevant health and safety training is given periodically to all employees across the business. The type of training package given to employees is tailored to the individual and matches their role responsibilities. The types of training available vary significantly and can include in-house, mentoring, job shadowing, open courses, distance learning and academic education.
We continuously review our safety performance to ensure that the improvements we implement are effective. Our ultimate goal is Zero Injuries / No Major Accidents. From 2014 to 2015, we have reduced the number of accidents at our UK sites.
Accidents 2014-15 Comparison
E-Learning TRADEBE utilise the e-learning platform “Safety Media” for health and safety training. Many of the relevant health and safety programmes provided are approved by the Royal Society for the Prevention of Accidents (RoSPA), and all courses are CPD certified. Safety Media are recognised by the Learning and Performance Institute as an Accredited Learning Provider.
In 2016, we will extend the number of safety courses by inclusion of materials that have been specifically tailored to educate employees on the latest safety initiatives and practices that have been put in place in TRADEBE. This will include tools and techniques utilised in the implementation of our PROUD campaign such as the CEO’s message, 5S and root cause analysis training.
All Safety Media courses completed in 2015
equating to 587 hours 14
All courses completed from the start of Safety Media
120 100 80 40
Lost time injuries
When analysing our Lost Time Injury (LTI) frequency, we utilise the standard calculation: Number of LTIs Man Hours Worked
Health and Safety Performance Award 2015
We multiply by 100,000 (the average number of hours an employee works in a 50 year career) to estimate the probability an employee will be exposed to an event in a 50 year career. From the graph below it is clear we have had a significant reduction in our LTI frequency rate from 2014.
LTI Frequency Rates 1.2 1
%KPI Targets met by UK Sites
We have identified 12 measures as our overall safety performance indicators, with the ultimate goal that all Business Units and Sites achieve 100%. Performance against these KPIs is reported monthly to the UK Executive Committee.
The TRADEBE Health and Safety Award recognises the UK site with the best Health and Safety performance of the year. Our Heysham site was the recipient of this prestigious honour for 2015 which recognises the hard work and effort undertaken by all of the siteâ€™s employees in ensuring a safe working environment. Chris Holden, Heysham Site Manager, accepted the award at the annual TRADEBE UK Conference on behalf of the siteâ€™s employees. The site had the lowest total accident rate per employee, as well as meeting the expected standards of regulatory compliance and achieving 100% compliance with the UK safety performance indicators.
15 of our sites met over 90% of their KPI Targets with 7 of these achieving 100%. 15
As an environmental services provider, we are fully committed to reducing the impact of waste on the environment. We are focused on operating sustainably by reducing the carbon footprint of our activities and reducing our dependence on natural resources through responsible waste processing. All of our employees are accountable for delivering high standards of environmental care wherever possible in their day-to-day activities.
Our Environmental Commitments • Identify significant aspects of all appropriate activities and specify and implement resultant control measures in order to eliminate or minimise the potential for pollution and environmental impact • Ensure appropriate assessment, treatment and elimination of waste in accordance with the European Waste Hierarchy • Identify opportunities to optimise energy and fuel consumption • Provide environmental awareness training, empowering our employees to contribute to improving our environmental performance
Environmental Permits All of our operational facilities have environmental permits issued by the Environment Agency, Natural Resources Wales and the Scottish Environment Protection Agency, with the majority of sites regulated by the Environment Agency. The Environment Agency assesses operator performance against permit conditions as part of their routine inspections. Operator performance is a mechanism by which the Environment Agency scores our management system, the procedures we use to keep to our permit limits, and any action taken by the Environment Agency over the period. The last tranche of information released by the Environment Agency covered the calendar year 2014 and is scored on a scale of A – F with A being the highest score.
Environmental Management Framework Our environmental management system forms part of our integrated management system and meets the requirements of ISO14001.
Waste Minimisation and Elimination As the UK’s leading hazardous waste management company, we have some of the best technology and expertise in the industry. This allows us to significantly reduce our customers’ and our own operational waste to minimise the impact on the environment. Our in depth knowledge of the waste industry, along with our innovative treatment facilities and processes enables us to identify and implement the most environmentally sound solutions for our customers’ wastes. We provide a consultancy service that is individually tailored to each client’s needs and requirements. We are committed to our role in the creation of a circular economy in which one person’s waste becomes another’s resource and working towards a closed system that maintains the value of resources for as long as possible and eliminates waste. A circular economy is essential to delivering resource efficiency though the reduction of waste, the protection of scarce resources, and a reduction of greenhouse gases and other environmental impacts. Protecting the environment is at the heart of TRADEBE’s operations. We conform to the Waste Hierarchy as defined by the European Union’s Waste Framework Directive 2008/98/EC. The Hierarchy outlines the importance of adopting the preferred options of waste prevention, preparation for reuse, recycling, and recovery, before landfill.
In 2014 TRADEBE had 15 sites with a score of A, 6 sites with a score of B and 3 sites with a score of C. No TRADEBE sites scored in the lower half of the operator performance range (D-F). 17
Environmental Waste Performance 2015 In 2015, we processed over 400,000 tonnes of waste through our UK sites. We operate a wide range of treatment capabilities, allowing us to treat many different hazardous and non-hazardous materials. Of the waste we received in 2015, we recovered, recycled, treated, or incinerated 90% through the following operations.
Chemical Products Recycling Recycling waste is our priority, and this activity is the largest of all our waste processes. As the largest European solvent recycler, we offer closed loop circular recycling as well as recycling a number of chemicals to enable further use. At our facilities in Sunderland (Hendon Dock and North Tyne), Knottingley, Heysham, and Rye we received over 153,000 tonnes of waste chemicals for processing. Of this, we recycled and recovered 73.5%. The remainder is largely made up of non-hazardous waste water removed during the recycling process and sent offsite for treatment at third-party effluent treatment plants. The main chemical products from our recycling activities were: • • • • • 18
High quality thinners Methyl Acetate (MeAc) Iso Propanol (IPS) Acetic acid (80%) Others
45% 23% 7% 7% 18%
Chemical Products Recycling 39%
Recovery of Fuels At our facilities in Heysham and Dinnington we manufactured 86,000 tonnes of Secondary Liquid Fuel (SLF) which is used as a Recovery replacement for coal of fuels 25% and other traditional fossil fuels in providing energy to the UK cement and lime industry. We manufacture our SLF to a specification that ensures it burns cleaner than the coal it replaces. We produced over 8,500 tonnes of Refuse Derived Fuel (RDF) at our healthcare alternative treatment sites. These sites process yellow bagged waste which is shredded and sterilised using heat and chemical treatment and microwave technology. It is then dehydrated to produce a flock that is utilised as RDF. In 2015, our Fawley site recovered 6,000 tonnes of waste used to directly fuel the auxiliary burner onsite, offsetting our reliance on fossil fuels by approximately 3,500 tonnes (coal equivalent).
Inorganic Recycling In 2015, we supplied 17,900 tonnes of recovered Alternative Raw Materials (ARMs) to our customers, of which over 10,000 tonnes were recovered gypsum. Of this, 6,700 tonnes were recovered from waste plasterboard at our Kirkby facility.
Waste material that does not have any recoverable value is responsibly treated or incinerated to destroy or significantly reduce its hazardous properties.
Treatment / incineration 30%
Our Healthcare / Clinical Waste Division safely sterilised over 21,000 tonnes of waste, while our commercial incinerators based at Fawley, Wrexham and Redditch destroyed over 56,000 tonnes of hazardous waste. The remaining residues from treatment / incineration were sent to landfill. Waste water was sent offsite for treatment at third-party effluent treatment plants. Our South Wales treatment facility processed in excess of 50,000 tonnes of industrial waste water. The process to remove hazardous or undesirable components enabled over 35,000 tonnes of cleaned waste water to be safely dealt with by conventional offsite waste water treatment works. The remaining solid waste is then pressed in a filter press to minimise its water content and then sent to an offsite landfill.
Other Activities Furthermore, we made three acquisitions in the UK in 2015. Our Scotoil business serves the North Sea Oil and Gas Industry by decontaminating their equipment. The waste from this decontamination treatment is then transferred to our treatment plants for processing. Inorganic Recycling 3%
TRADEBE Inutec, based at Winfrith, is a specialist provider of integrated radioactive waste management services to the UK and overseas markets. Our Solvents with Safety business is a supplier of virgin and recycled solvents that are packaged for sale in a range of sizes, and complements our existing solvent recycling business.
Offsite Recycling From all our UK sites we sent approximately 3,000 tonnes of waste to thirdparty recycling companies. This included metals, paper, wood, cardboard and other wastes such as batteries and fluorescent tubes requiring specialist recycling processes.
Waste Treatment and Incineration
Offsite Recycling 3%
OUR ENVIRONMENT Case Study Process Management Example Solvent Recovery and Waste-to-Energy
Our internal process management teams are continually looking at ways to optimise our solvent recovery/extraction processes to ensure that we recover as much of the solvent as possible from our customersâ€™ used solvent streams. TRADEBE employs continuous improvement techniques to optimise the yield as far as possible from these solvent waste streams, thus reducing the waste generated from the recovery process. 20
The residues generated from our solvent recovery extraction still contain intrinsic calorific value that we utilise through the production of SLF for use in kilns across the UK. This reduces the dependency on natural resources and lowers carbon emissions. In addition, we can generate a liquid fuel Product Grade Distillate (PGD) that is utilised at some of our sites to heat the solvent recovery processes, as well as providing space heating for our offices. This reduced our dependency on fossil fuels in 2015 by 109,630 MWh.
Energy Performance 2015 In 2015, we recovered nearly three times more energy from all of the waste that we processed than we used across all our UK businesses and transport fleet.
Our net energy consumption for all of our UK sites and transport operations in 2015 was 240,798 MWh, whilst the net waste-to-energy equivalent was 674,384 MWh, resulting in an overall positive net energy production of 433,586 MWh from our UK activities. These figures do not take into account the significant additional carbon savings enabled by the products sent offsite to third-party recycling companies.
600,000 500,000 400,000 300,000 200,000 100,000 0 -100,000
Recovered fuel used on site
Energy recovered from waste
Diesel used in transport
Diesel used in site processes
Conventional energy used in our processes and transport fleet
The energy we used in 2015 is detailed in the table below.
2015 Energy Usage
Recycled fuel used on site
Diesel used in site processes
Diesel used in customer transport
The overall energy consumption across all the UK sites and transport operations in 2015 was 240,798 MWh. Of this, 109,630 MWh came from our own recycled fuel which was used largely to raise heat for distillation and heating.
Electricity Supply - Future Improvements In early 2016 we will consolidate our energy supply into a single provider that will manage our energy supply to all our UK sites and offices. This will provide more effective management, monitoring, and control of our energy usage going forward. From October 2016, the electricity supplied to TRADEBE sites will be sourced from a number of different fuels. Notably, 52% of the energy will come from renewable sources. This figure is more than twice the UK average.
Electricity supplied will be sourced from the following fuels
Percentage of electricity supplied
Average for the UK (for comparison)
N.B. The data provided is for the period April 2015 to March 2016. 22
Energy Resource Usage – Vehicles Vehicles – Service Logistics Transportation is an important part of the service that TRADEBE provides to its customers. In 2015, TRADEBE transport operations totalled over 5,974,600 Km and consumed 2.18 million litres of diesel, equating to 23,650 MWh of energy. For our bulk tanker fleet the data is:
Km driven 2,063,000
Litres diesel Fuel efficiency consumed (mpg) 769,900
The UK average for articulated HGVs of over 33t is 7.9 mpg*. Our drivers are trained in motor efficiency and are monitored to ensure that vehicles are driven in the most efficient way possible by a system called SupaTrak. Measures to reduce emissions include GPS navigation optimisation, vehicle evaluation, driver performance and mileage reporting.
TRADEBE promotes and encourages the use of videoconferencing and other technology to avoid unnecessary travel. All employees have access to desktop or laptop conferencing software. TRADEBE also encourages car sharing whenever possible.
*TSGB0304 Dept for Transport Statistics
For our Healthcare fleet, the data is:
Km driven 4,067,600
Litres diesel Fuel efficiency consumed (mpg) 1,410,100
Vehicles – Employee Travel
The relatively higher fuel efficiency in Healthcare is due to the mixed size of the fleet: we operate different vehicles to satisfy different customers’ needs, from 3.5t vans up to 26t articulated lorries which can carry over 40 wheelie bins. Our bulk tanker fleet, for comparison, are all 26t capacity articulated tankers. In addition, Healthcare waste is typically less dense resulting in much lower average payload weights than for our bulk movements. These factors are offset by the short journeys and stop start nature of waste collections in this market, and the relative age of the vehicle fleet: average 7.3 years at end 2015. We are embarking on a replacement programme from Q2 2016 which will see the phased introduction of modern fuel efficient vehicles, and an increase of the average fleet fuel efficiency.
At the end 2015, the company car fleet totalled 53 vehicles, with an average CO2 rating of 121 g/km. Based upon an average annual mileage*, the company car fleet generated 308,500 kg CO2 in the year, or 5058 kg/ vehicle. TRADEBE, in conjunction with our fleet provider, is actively promoting more fuel efficient and alternative fuel vehicles, and expect to see the average CO2 rating of the fleet decrease year on year. *annual contract mileage used of 30,000 miles
TRADEBE is proud to be involved in the Cycle2work scheme. With bikes being a carbon-neutral form of transport, the scheme enables us to further reduce our carbon footprint, whilst allowing our employees the opportunity to improve their health and well-being. By cycling to work an employee could reduce their carbon footprint by around 600kg of CO2 each year*. By the end of 2015, 250 employees had taken advantage of this scheme. * Data from www.cycle2work.info
OUR ENVIRONMENT Case Study Emissions Performance
Recycling Solvents Can Save 46-92% Greenhouse Gas Emissions Compared to Virgin Solvents
Emissions to the Air There are strict limits in place for our operational facilities that release emissions to air. TRADEBE hold the necessary permits that contain the air pollution standards and limit values covering our specific operations. These permits are issued by the relevant environmental agencies, and can be found on our website. Where required, we clean and treat emissions before they are released into the environment. As part of our continuous improvement culture, we look to reduce our air emissions through the optimisation of our facilities and processes. Volatile Organic Compounds (VOCs) are the best summary measure of our emissions from sites that predominantly process organic chemicals.
Emissions to the Air – Solvent Recycling and Recovery VOCs from our organic chemical processing facilities are routinely monitored and calculated. Our discharges to the air from point sources on site are controlled and permitted by the Environment Agency (EA) and monitored closely by ourselves.
In 2015, we reported 63 tonnes of VOC emissions from EA permitted point sources at our Solvent Recycling and Recovery sites. At our Solvent Recycling and Recovery sites we processed over 153,000 tonnes of waste chemicals and reported 63 tonnes of VOC emissions, giving an emission percentage of 0.04%.
A Manchester University based consultancy (ETHOS Research) was commissioned to produce a carbon foot printing study to assess the carbon footprint of recycled solvents produced by European solvent recyclers, represented by the European Solvent Recycler Group (ESRG). This included TRADEBE’s full support and participation. The study assessed the carbon footprint of six recycled solvents produced by the ESRG members, namely; mixed solvents, acetone, tetrahydrofuran (THF), methyl ethyl ketone (MEK), triethylamine (TEA) and perchloroethylene (PERC). The Life Cycle Assessment (LCA) was used to estimate the carbon footprint from ‘cradle to grave’ (business to business), following the ISO14044 methodology. The ESRG members’ data was analysed using the CCaLC Life Cycle Assessment Tool, which was developed by the University of Manchester, with TRADEBE as a project partner. The study showed that the recycling of these solvents leads to significant savings of greenhouse gas emissions (ranging from 46-92%) compared to the virgin solvents.
Emissions to the Air – Thermal Treatment Operations
Water Emissions to the Environment
There are strict limits in place for our thermal treatment operational facilities, Fawley, Wrexham, and Redditch, that release emissions to air. TRADEBE holds the necessary permits that contain the air pollution standards and limit values covering our specific operations. These permits are issued by the relevant environmental agencies, and can be found on our website.
The best summary measure to indicate the amount of organic compounds in water discharged from our sites is Chemical Oxygen Demand (COD). This is a measure of the amount of oxygen which is needed for the oxidation of organic substances in water.
To manage the air emissions from our thermal treatment sites, we continuously monitor dust, hydrogen chloride, sulphur dioxide, carbon monoxide, hydrocarbons, nitrogen oxide, and hydrogen fluoride. In addition, we monitor furnace temperature, oxygen, pressure, flu-gas outlet temperature, water vapour content, heavy metals, dioxins, and polycyclic aromatic hydrocarbons. TRADEBE is required to supply mass emission information for pollutants above a reporting threshold.
In 2015, TRADEBE incineration plants reported a total of 40,658 tonnes of carbon dioxide and 34.48 kilograms of heavy metals emissions. Emissions to the Air Combustion Products Emissions TRADEBE’s other main source of air emissions are combustion products (carbon dioxide, carbon monoxide, nitrogen oxide, sulphur dioxide, etc.) resulting from steam raising boilers at our thermal treatment sites. As these emissions are directly related to the combustion of fuels, our emission quantities are directly proportional to our energy usage, which can be found within our Energy section.
The majority of our water emissions come from rain water falling onto our sites which can nevertheless pick up trace contamination of chemicals. Our discharges to the environment, be it river or sea, are permitted by the Environment Agency and closely controlled by both the EA and ourselves. We were fully compliant with all our permit conditions in 2015.
The total COD that was discharged directly to water sources from our UK Sites in 2015 was 67 tonnes. Raw Material Usage – Water In 2015, across all of our sites, we consumed 488,071m³ of potable water. Our high temperature incinerator at Fawley is responsible for 56 per cent of our total potable water usage in the UK, and 66 per cent of that is utilised in the gas cleaning plant. As a significant consumer of this resource, TRADEBE Fawley have set ambitious targets for water usage reduction, and have achieved a 56 per cent reduction in the nine years from 2006 to 2015.
TRADEBE Fawley have achieved a 56 per cent reduction in potable water usage over the last 9 years. 25
Responsibility to Employees TRADEBEâ€™s philosophy is to attract the right people, engage our employees and help them to achieve their full personal and professional goals. Our people are at the core of our success, and we aim to make them feel valued, empowered and respected. As a service provider, and a company with a strong entrepreneurial spirit, our employees are critical to our success; they are the heart of our business and our foremost ambassadors. We understand that motivated, satisfied employees create an enthusiastic, committed and innovative workforce, which drives productivity and delivers a high quality service for all our internal and external stakeholders.
Number of UK employees
9 YEARS Average service of UK workforce
Workforce Diversity A diverse workforce is not only a reflection of our multicultural environment, but also beneficial for our business. We celebrate the diversity of our talented workforce, as we believe this allows for innovation, which is an essential element in our ever evolving industry. The waste management industries are traditionally male dominated, and TRADEBEâ€™s 2015 workforce reflects the overall UK position. Total UK workforce by gender
Total workforce employment type
400 300 200 100 0
Total workforce FT / PT split
We believe that the talent of the individual is the sole measure of what makes a person right for a role and through providing equal opportunities and support for women in our company we aim to attract the right skilled females to TRADEBE and expect the gender balance of our workforce to become more representative of the UK working population over time. 2015 hires by gender
4% Full time
Total workforce permanent / temporary split
100 80 60
40 20 0
Listening to our Employees
Ethical Standards in the Workplace
Taking the time to listen to our employees is critical, and we provide many formal and informal communication channels to encourage our employees to express themselves and provide valuable feedback which will help us to improve the working environment.
The dignity of every person must be respected. Our Equal Opportunities commitment clearly states our beliefs:
Our employee satisfaction survey, ‘Voice of The People’, takes place every five years and is a major opportunity for all TRADEBE employees worldwide to voice their opinions – both good and bad – on what it is like to work for TRADEBE, and make suggestions on the direction the company is going. The survey is voluntary, anonymous and completely confidential. The last survey took place in 2013. UK participation was the highest as a percentage of number of employees of the three major worldwide areas: UK, Spain, USA.
UK employee participation in ‘Voice of the People’ Survey
Recruitment and Equal Opportunities TRADEBE is an equal opportunities employer and offers career opportunities without discrimination. Job opportunities are given to people fairly and equally and in all cases, a ‘best fit for the role’ policy applies, where people are given positions based on the individuals’ skills, qualifications, career aspirations and their ability to do the job in question. Wherever possible, our policy is to recruit from within our existing workforce as we want to retain and develop our best people, and motivate our employees to achieve their career aspirations within our company.
Our Commitment The Company aims to ensure that all staff achieve their full potential and that employment decisions are taken without reference to irrelevant or discriminatory criteria (whether directly or indirectly discriminatory). If equal opportunities are not applied then valuable talent and potential are wasted. Moreover, when unfair discrimination, harassment, bullying or victimisation takes place they bring about a climate of fear, insecurity and poor work performance. As well as being unlawful it affects profitability and morale. It is therefore vital that every employee understands his or her responsibilities. Equal opportunities are taken very seriously by the company and wilful failure to apply the policie, or evidence of discrimination, harassment, bullying or victimisation, will result in disciplinary action which may include dismissal. TRADEBE commits to: • Create an environment in which individual differences and the contribution of all our staff are recognised and valued • Ensure every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated • Training, development and progression opportunities are available to all staff • Promote equality in the workplace which we believe is good management practice and makes sound business sense • Review all our employment practices and procedures to ensure fairness to all • Breaches of our equality policy will be regarded as misconduct and will lead to disciplinary or dismissal
Vacancies filled through internal appointments 29
OUR PEOPLE Our Culture, Values and Behaviours ONETRADEBE
Our culture is ever evolving and is shaped by the corporate values we stand by. Within the working environment, we expect our employees to live by our values; translating these into behaviours and incorporating them into their day-to-day business decision making.
UK employee numbers
Our values and beliefs help us to strengthen our service performance and elevate our company safety. We depend on the engagement of our employees with our company values and we focus our management to embed these values into our workforce through leading by example and recognising and rewarding employees for their commitment. This dedication drives forward our corporate culture. Within the UK, our workforce has grown significantly through a number of company acquisitions. This has brought together a diverse workforce, from a range of backgrounds and a variety of different company cultures. Our ONETRADEBE campaign, launched in the UK, focuses on projects that bring together the workforce and aims to develop and unite the culture under one umbrella. Our Code of Conduct maintains and develops corporate integrity in a formalised manner and is applicable to the parent company and all subsidiaries. It outlines our core values and establishes our standards of ethical business conduct, and the fundamental shared values and principles that guide employeesâ€™ behaviours, attitudes and decision making while in the workplace. It also provides a broad overview of the corporate culture, which the management team have the role of embedding within the organisation. 30
Growth in UK workforce over five years from 2011
1000 800 600 400 200 0
Learning and Talent Development The dedication to our corporate core value â€˜commitment to peopleâ€™ is embodied through our learning and development strategy. Growing our employeesâ€™ skills is critical for the performance of our company, so learning and development is a key aspect of our management function.
Learning and development has many benefits for both our company and our employees. As a company, expanding our knowledge, capabilities and organisational performance will help us to stay competitive and deliver sustainable and profitable market growth. It prepares employees for managerial and leadership positions and helps us to better serve our customers, improve employee retention, motivate our staff and become a more attractive employer. We nurture a working environment that empowers employees and allows them to work to achieving their full potential. We understand that everyone learns new skills in different ways, so we offer bespoke learning and development in a number of settings including in-house, mentoring, job shadowing, open courses, distance learning and academic education.
UK Management Conference
Hours of training arranged for our UK employees in 2015
Hours of training received per UK employee in 2015
of UK employees received training in 2015
Number of individual external training courses arranged
OUR PEOPLE Recognition At TRADEBE, we offer fair and competitive salaries for our industry. Employees’ salaries are not only internally justifiable, but also competitive with other companies in our industry. The average entry level wage at TRADEBE is 146% of the national minimum wage. We aim to improve the working lives of all employees, and as such provide a comprehensive and generous range of entitlements to help our employees through life changes such as maternity, sickness or retirement and achieve a supportive workplace culture which balances the demands of our employees’ roles and their personal lifestyle. These exceed the statutory allowance in terms of length and pay. We understand there is more than financial compensation to reward and recognise outstanding employee performance. We annually reward people through non-financial means who have clearly demonstrated that their contributions have gone above and beyond normal expectations. This includes showcasing employees’ performance at our annual awards ceremony and encouraging the sharing of performance achievements in our internal company magazine, Enjoy.
Performance Development Reviews Performance Development Reviews encourage regular productive conversations between employees and their line manager(s). These bi-annual meetings, review work performance against previously agreed objectives and targets, plan for the future and identify opportunities for professional and personal development that would support the achievement of the company’s overarching goals.
of UK employees received a performance review in 2015
Employee Wellness Employee wellness is important as it improves morale, boosts productivity and builds a resilient workforce. TRADEBE UK offer a number of schemes that aim to improve the wellness of our employees.
Case Study ONETRADEBE Awards
Cycle2work We encourage our employees to gain from the benefits of regular exercise through cycling. In 2012, we launched our Cycle2work scheme, which allows employees to hire a bicycle from TRADEBE, interest free, over a 12 month period. After the hire period, employees are entitled to take ownership of the bike for a small fee. To the end of 2015, 250 employees had taken advantage of this scheme, and due to popular demand, we will make the offer available again in 2016.
Retirement Planning TRADEBE works with LaterLife, an organisation that provides pre-retirement planning courses, to help our employees plan the transition from full-time work to retirement. Providing advice such as “Making the Most of your Money”, “Keeping Fit Physically and Mentally”, and “Increasing Social Contact”.
ONETRADEBE is a campaign which was created in 2015 to help bring the different parts of TRADEBE UK closer together, united in common goals, beliefs and standards.
Occupational Employee Health Screenings
We introduced annual company awards which recognise the outstanding work of employees either as an individual or on a team level basis, during the previous calendar year.
TRADEBE provides occupational health screenings to employees that require a certain level of health and wellbeing to do their roles. These are completed by an external provider who evaluate the employees’ health and identify any potential risk factors for future poor health. 421 employees attended a health surveillance / medical assessment appointment in 2015.
The awards included Best Health and Safety Performance, The Above and Beyond Award, Best Financial Performance and the ONETRADEBE Award. These awards were presented by the UK CEO, Rob Molenaar, and TRADEBE’s President, Josep Creixell, at the UK Management Conference 2016.
Employee Assistance Service TRADEBE provides an employee assistance support service covering both personal and work related issues. These issues can manifest themselves in a variety of mental health problems including anxiety, depression and stress which could affect work performance. Our Employee Assistance Programme offers 24 hour support anytime of the year from specialist call handlers and counsellors who are able to assist our employees.
OUR COMMUNITIES At TRADEBE we play an active and positive role in the communities in which we operate. As a significant employer we provide jobs, prosperity and local investment and also ensure that we actively contribute to our local areas and act as a responsible and conscientious neighbour.
Charitable Giving and Community Activities TRADEBE makes positive contributions through working with charitable organisations and volunteer services. Our focus for these activities falls under three categories; the environment, health and young people. TRADEBE employees are encouraged to participate in charity fundraising events and local community activities, which have included beach cleans and litter picks among others in 2015. TRADEBE is pleased to support these initiatives through staff volunteering and additional donations. We offer personal donations to employees who take part in events outside of the company, including charity runs, swims and cycles and the stories of our employees’ altruistic endeavours are shared through our fortnightly internal email newsletter, in our quarterly internal Enjoy magazine and on our website.
Individual Charity Funds Raised:
Case Study Global Annual Christmas Charity Event Each year TRADEBE holds a global annual Christmas Charity Event where employees make tax free donations to a selected charity direct from their pay packets. The chosen charity for the Christmas campaign is selected each year by our employees from an initial list of popular charities. Every donation made by our employees is then fund matched by TRADEBE, giving an extra financial boost to our employees fund raising efforts. During 2015, global donations were made to the following charities: Help for Heroes – UK, Feeding America – USA and UNICEF – Spain. 34
Supporting Young People in Education TRADEBE encourage and support employees who want to get out in the community and inspire younger generations. This can be through taking part in careers events, industry days and workshops and giving talks to local schools and colleges.
Science Industry Partner Day April 2015
Case Studies Macmillan Cancer Support 2015 Annual charity fundraising events are held across our UK sites every year to raise money for Macmillan Cancer Support. In 2015, TRADEBE sites hosted Macmillan Coffee Mornings, selling cakes, pies and biscuits made by our employees, and tickets for the company-wide charity raffle, with prizes donated by TRADEBE. Collectively, our employees raised ÂŁ2610.66 for this worthwhile cause.
Community Clean Up Day March 2015 At TRADEBE we are proud to participate in activities that have a positive environmental contribution to the local areas around our facilities. In 2015, our employees took part in the Annual Nationwide Community Clean Up Day.
Bryan Alexander, Contract Sales Manager
In 2015, TRADEBE took part in an Industry Day in conjunction with the Catalyst Science Discovery Centre in Cheshire. The event aimed to inspire and encourage teenagers from across the North West to consider a career in a science-based industry.
The event was organised with local councillors in the Fawley area, within close proximity to our Thermal Treatment site. The clean up day was attended by both local residents and TRADEBE employees who volunteered their time to help this good cause. TRADEBE also provided the group with safety equipment including gloves and hi-vis jackets.
The Science Industry Partner Day promoted the benefits of being employed in this sector and was designed to help young people understand the relevance of science in their everyday lives. TRADEBE held a number of workshops throughout the day with several groups of school children from the local region. 35
TRADEBE also provides internship opportunities for students who want to acquire skills and work experience to support their area of study. TRADEBE takes students placed on the European Commission’s Leonardo da Vinci Internship scheme to allow students to travel abroad and acquire work experience outside of their own country.
Case Study Internship with TRADEBE from a Student’s Perspective
“My first impressions of TRADEBE Dinnington were very positive. The people at this facility were very friendly and this was a big opportunity to develop my career within such a diverse organisation. I joined the maintenance department where my main responsibility was to update and improve the P&IDs of the site through their analysis on field. I also had to create an inventory listing every valve on site. As you can imagine there are quite a lot of valves! It took me some time to get used to the plant but now I know it like the back of my hand. “I had the opportunity to get my hands dirty and help the engineers in their day-to-day work, which allowed me to learn a lot about maintenance and the general operation of the site. I found it very interesting to strip down the different pumps and other equipment we have at TRADEBE Dinnington. This enabled me to gain first-hand experience about how they operate (and sometimes break down) – something the books in my university library certainly cannot teach!
Juan Rosua Parra, Intern at TRADEBE Dinnington “When I was told that I had finally been given a grant by the Leonardo Da Vinci programme, I felt very excited. I had just finished my MSc in Industrial Engineering and it was the perfect moment for a new adventure abroad. 36
“But more than all, the skills and knowledge that I have acquired, I feel that this has been an experience which enabled me to grow as a person. I have met wonderful people, and have certainly enjoyed my time here and I know that it has been an experience I will never forget. “Now it is time to go back to Spain, but before I do, I would like to express my gratitude to everyone who has made my wonderful time in England possible. I have made lifelong friends here who I will definitely see again in the future.”
Business within our Communities We know we have a responsibility to be a good neighbour and safeguard communities from our operations by ensuring our plants operate to the highest of standards with minimal impact on the local area. Throughout the year, we engage with our communities in numerous ways which are tailored to the local areas. These include educational initiatives, community meetings, site tours, direct mailing and scenario role plays with the local emergency services.
Case Study COMAH Sites Community Calendar TRADEBE operates several solvent treatment facilities that fall under the Control of Major Accident Hazard regulations (COMAH). These sites are based in Rye, Sunderland, Knottingley, Fawley and Heysham. We have a Duty of Care to ensure that those within the designated Public Information Zone (PIZ) around the relevant sites are aware of the expected actions in the unlikely event of a major incident. The arrangements we have put in place include communication by letter and an annual calendar that is provided to all local residents with important safety information.
OUR FUTURE At TRADEBE we want to clearly understand both the environmental impact of our operations and the benefit we bring to the UK’s overall industrial carbon footprint. We have chosen to invest in carbon foot printing studies, with initial focus on our chemicals sector. Following a review of different methodologies we identified an opportunity to partner with the University of Manchester in their efforts to develop an electronic carbon footprinting tool for UK industry. Known as “CCaLC”, this award winning* lifecycle assessment and carbon footprinting tool is underpinned by international standards (ISO14044 and PAS2050). CCaLC has now found wide acceptance and is employed by more than 4,500 users. We have now introduced CCaLC into the Solvent Recyclers Group, with whom we have funded an independent study based on real data from solvent recycling sites across Europe, including our own. This study reveals the significant environmental benefit of recycling and factually underpins our philosophy as an environmentally conscious company. The study revealed conservative carbon footprint reductions of 46% - 92% taking into account all environmental emissions and waste streams arising from our recycling activities themselves. This reflects a significant and sustained contribution to reducing the environmental footprint and carbon emissions from UK and European industries using our recycled chemicals. *Winner of the GSK Innovation Award from the Chemical Industries Association among others.
APPENDIX TRADEBE UK Head Office Atlas House 3rd Avenue Globe Park Marlow Buckinghamshire SL7 1EY
TRADEBE Treatment and Disposal
Sales Contact Details TRADEBE UK Waste Sales Enquiries 08456 032893 TRADEBE UK Clinical Waste Sales Enquiries 0844 693 2033 email@example.com
TRADEBE Solvent Recycling Heysham Heysham Process Site and Offices Middleton Road Morecambe LA3 3JW Knottingley Knottingley Process Site and Offices Weeland Road Knottingley West Yorkshire WF11 8DZ
Sunderland - Ocean Terminal Ocean Terminal Hendon Dock Sunderland Tyne and Wear SR1 2ES Sunderland - North Tyne North Tyne Site Hayhole Road North Shields Tyne and Wear NE29 6DY
Rye Rye Process Site and Offices Lime Kiln Works Rye Harbour Road Rye East Sussex TN31 7TE
Dinnington The Recycle Centre Todwick Road Industrial Estate Bookers Way Dinnington Sheffield S25 3SH
Sunderland - Hendon Dock Sunderland Process Site and Offices Hendon Dock Sunderland Tyne and Wear SR1 2ES
Solvents With Safety Units 1-4, Plumtree Farm Industrial Estate Harworth nr. Doncaster South Yorkshire DN11 8EW TRADEBE Minerals Recycling - Kirkby Image Business Park Acornfield Road Knowsley Industrial Estate Liverpool L33 7UF
Fawley Fawley Thermal Treatment Centre Charleston Road Hardley Hythe Southampton SO45 3NX North West Cheshire Waste Management Centre Innospec Manufacturing Park Oil Sites Road Ellesmere Port Cheshire CH65 4EY Gwent Gwent Waste Management Centre Corporation Road Newport Gwent NP19 4RD Bridgend Bridgend Process Site Factory Lane Pencoed Bridgend CF35 5BQ Hereford Centre Eign Sewage Treatment Works Eign Road Hereford HR1 1TG
Healthcare Division Wrexham Clincal Waste Incinerator Marlborough Road Wrexham Industrial Estate Wrexham LL13 9RJ Redditch Treatment Facility Alexander Hospital Redditch Worcestershire B98 7UB Rossington Processing Facility Bankwood Lane Rossington Doncaster DN11 0PS Rochester Clinical Waste Treatment and Transfer Station Enterprise Close Medway City Estate Rochester Kent ME2 4LY Avonmouth Treatment Facility Units C+D 203 Burcott Road Avonmouth BS11 8AP
Inutec B44 Winfrith Dorchester Dorset DT2 8WQ
This report is printed on 100% recycled Bond paper manufactured using TCF (Total Chlorine Free) Pulp and is FSC Mixed Credit. The cover pages are printed on 100% recycled ECF Pulp (Elemental Chlorine Free) FSC Mixed Credit paper.