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Communications with the Town of Banff

Inform. Involve. Inspire. Connect. A strong and healthy community is one that engages in active citizenship and connects with each other and their local leaders. (not unique)

In 2013 you & 3,600 other users connected with the Town through these opportunities: you participated in 1of 17 focus

you responded in

10

feedback opportunities

mostly online surveys, on initiatives such as Cave Avenue, Transportation Master Plan recommendations and the Recreation Facilities Master Plan

groups

6 for staff, 11 for public – majority for housing needs assessment

How you contacted us: You attended

53% in person

29%

10%

by phone

by email

77%

15 of

90%

destination event feedback sessions

satisfied with the service received

1,878

of you believe you have enough opportunities to provide input into the decision-making about Town projects & services

of you

X VOTED

in the municipal election in October

You are online million 27.4 27.4 Canadians (80% of the population)

are spent online a week

Canadians

79% don’t leave 27.4

home

17.2 16.9 27.4 27.4 hours 4.8 27.4

billion

Canadian Google searches are performed each month

without their mobile device

million 16.9

have a profile on a social network

(64% of the population)

www.

Use of Internet by Canadians

65

+

to

48% in 2012

25 million

1

watch at least

online video hr. of every month

.gov

63% of online

activity from any location in Canada in 2012 was to visit or interact with government websites

Who is checking us out? 340,684 Canadians checked out

177,932 from Banff, Calgary & Canmore IPs (Banff IP shows as Calgary, for example)

banff.ca

in 6 months from June - December 31, 2013

Next largest visitor amounts come from

banff.ca/connect

Top 5 search words:

1.weather 2. hotels 3. map 4. hot springs 5. gondola

100%

Connect 2014  
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