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LONDON’S BIGGEST FREE TRAVEL SHOW SATURDAY, MARCH 3, 2012 • 9.30AM - 5.30PM Earl’s Court Exhibition Centre

West Brompton Earl’s Court

Visit tnttravelshow.com

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contents

Deadlines

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TNT Travel Show Summary 02 Introduction 03 Contact details Venue details 04 Accommodation Parking How to get there Set-up/break-down 06 Delivery and collection of exhibits

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General information 08 Logos and company profile Public broadcasting Promotional activity Internet connection Sale and supply of food/alcohol Stand details 08 Electrical and safety requirements

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Marketing 12 Show sponsorship Print services Cross promoting Security and safety 14 Waste Removal Risk Assessment Terms and conditions 16 Managed Perceptions Service Packages

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Managed Perceptions Order Form 22 Exhibitor Security Pass Form 24 AV order form 25 Europa additional stand options 26 Europa furniture and floor covering order form 27 Courier label 28 Food/Alcohol Samples 29 Wifi/Internet connections 31 Emergency Procedures 33 *Compulsary - must read!


DEADLINES

Marketing opportunities Contact us ASAP! Company logo and profile - please upload this ASAP Offering additional discounts and prizes? Want to promote the show on your webpage?

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Sponsorship opportunities Contact us ASAP for more information! Visitor showbags inserts, web sponsorship and much more.

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Pages 8/26/27 Furniture Deadline: February 2 To order furniture and stand equipment refer to the order forms at the back of the manual or contact stephen.murphy@europainternational.com for assistance. Security passes Deadline: February 2 Email to richard@managedperceptions.co.uk

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Pages 31 Internet access Deadline: February 3 Purchase your wireless internet connection directly through the Eforce. (See page 31) Audio and visual Deadline: February 3

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Page 6/18/22 Deliveries Deadline: March 2 All deliveries to Earls Court must be made from 9am, 2 March, onwards. Any deliveries before this point will not be accepted. See the courier label on page 28. Food / Alcohol sales & samples Deadline: January 31

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SUMMARY

tnt TRavel Show 2012 Details Date of show

Saturday, March 3

Venue

Earls Court 2 Warwick Road London SW5 9TA

Opening times of show

9.30am-5.30pm

Set-up times

Friday, March 2, 1pm-8pm - Space Only Stands, 2pm-8pm Shell Scheme Saturday, March 3, 8am-9am

Break-down times

Sunday, March 4, 8am-2pm (strictly not before)

Stand details

Your package includes: (Applies to Shell Scheme only) — shell scheme with fascia and name board — electrical package (two spotlights and a powerpoint socket) — one table and two chairs (please let us know if you don’t require this)

Furniture

Extra furniture can be ordered either by filling out the order form at the back of this manual or from www.europainternational.com. Please advise show organisers.

Internet

Order direct through eforce (see page 31)

Deliveries

Please label all boxes clearly with your company name and stand number. All deliveries should be made on Friday, March 3rd to the loading zone for Earls Court 2 - L Gate

Marketing

Maximise your presence: — Use the online promotional pack we send you to mention the event on your webpage and increase brand awareness. — send us exclusive discounts or prizes for additional exposure in the show marketing. — advise the event organisers if you would like any travel show flyers or posters to promote the show. — explore sponsorship opportunities at the show to maximise brand awareness.

Security passes

Please fill out the security pass at the back of the manual. Be sure to indicate all staff and contractors for your stand.

Contact details

Richard Collins / Steve Tubby TNT Event Management Team (Managed Perceptions) Phone: 0844 357 4590 Mobile : 07714 291746 Email: richard@managedperceptions.co.uk / steve@managedperceptions.co.uk Website: www.tnttravelshow.com

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Contacts

Introduction Thank you for booking a space at the 2012 TNT Travel Show, which takes place at Earls Court 2, on Saturday, March 3. This year’s show is set to be the biggest yet. With more than 90 exhibitors on board and an expected 12000 visitors through the door, the show stands in a league of its own. The information contained in this pack will provide you with everything you need to prepare for a successful event. Please take the time to read the manual, ensuring that the necessary order forms are completed by the deadline dates. This will save you any last-minute inconvenience and expense. This year’s annual Travel Show, TNT have appointed Managed Perceptions to plan and project manage the show. They have also given us the opportunity to speak to you, the exhibitor to see if we can help you with all you exhibition needs and to make sure you have a great show. Everything we do is for a reason, has a purpose and most importantly, has to demonstrably benefit the company or organisation for which we are working. If we see no benefit, we will advise you to use your budget in perhaps other ways that will offer more advantages

If you have any questions or require assistance, please do not hesitate to contact us:

TNT Marketing & Events Manager Phoebe Cherrill

Audio and visual Managed Perceptions

Phone: 020 7960 6434 Email: phoebe.cherrill@tntmagazine.com

Order form on page 19. Phone: 0844 357 4590 Email: richard@managedperceptions.co.uk

TNT Event Project Management Managed Perceptions - Richard Collins Phone: 0844 357 4590

Europa International Stephen Murphy Jnr

Moble: 0771 429 1746 Email: richard@managedperceptions.co.uk

Phone: 0845 430 3015 Fax: 0845 430 3016

TNT Sales Manager Jaqui Ward

Email: stephen.murphy@europainternational.com Website: www.europainternational.com

Phone: 020 3137 5950 Email: jaqui.ward@tntmagazine.com

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Venue details

Earls Court Two Earls Court Two was opened by Diana, Princess of Wales on 17 October 1991 for the Motorfair. Earls Court Two is situated on part of the former Lillie Bridge. The venue is still one of the most popular arenas to play in the UK, with a capacity of around 19,000, including standing room. There are various prominent hotels near Earls Court that are easily accessible and offer impeccable comfort combined with convenience of their location. Listed below are three recommended hotels with the ideal location to the QEII Centre and a varied price range: *DISCLAIMER - This is only a recommendation TNT does not take any responsibility for the service provided by these Hotels Ibis London Earls Court

London Marriott Kensington

Hilton London Olympia

Distance from Earls Court : 0.82 Km Rates From: £98.00 GBP

Distance from Earls Court : 0.36 Km Rates From: £135.00 GBP

Distance from Earls Court : 1.02 Km Rates From: £100.00 GBP

We also recomend that you visit http://www.eco.co.uk/p/accommodation/172 for further help in finding accommodation that is right for you. PARKING All parking in the Earls Court and Olympia car parks is chargeable. Discounted rates are available for bookings made in advance. Please contact Booking Services on 020 7598 2515 or visit www. eco.co.uk for further details and pre-booking. The car parks are open from 0700hrs until one hour after the building closes (or one hour after the event closes on open days) Seagrave Road Car Park (P1) This is an open air car park, accommodating all vehicles. It’s a short walk to Earls Court’s West Brompton entrance. Postcode: SW6 1RX Red Car Park (P2) A multi-storey car park located on site, next to Earls Court Two. Accessible parking spaces are available. Please note that this car park is only available during event open periods. Postcode: SW5 9TA The Centre is located within the congestion charging zone. To find out more about the congestion charge in London visit - www.tfl.gov.uk/roadusers/congestioncharging/ We do advise that it is much easier and quicker to travel to Earls Court using public transport. (West Brompton Tube Station) Disabled bays are available within Earls Court Two multi-storey (red car park). There is a vehicle height limit of 2 metres. Spaces for vehicles higher than 2 metres can be booked in advance by telephone. They will be charged at the online rate of £25 plus a £1.50 booking fee. Earls Court Two has direct access on the ground level. Oversized wheelchairs and electric scooter users should make themselves known to a member of staff prior to entering the building. For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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How to get there For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Exhibition set-up Date: Time:

Friday, March 2 Space Only Stands 1pm-8pm

Shell Scheme Stands 2pm-8pm

* However to save you the exhibitor time, money and planning we recommend you use our event management team Managed Perceptions and the services they can provide (see page 18)

Exhibition opening hours

Exhibition break-down

Date:

Date:

Saturday, March 3

Sunday, March 4

Press: Access All Day Time: 8am-2pm General public: 9.30am-5.30pm No under 16’s are allowed on site during the build/breakdown of the show. Please note that all stands must be ready for the opening of the show by 9am on Saturday, March 3 This is the expected arrival time of the national and local press. We strongly advise you do not leave items unattended on your stand during the breakdown period. TNT magazine accepts no responsibility for damaged or stolen goods contractors For Contractor schedules please contact Richard Collins on 0844 357 4590 or email richard@managedperceptions.co.uk

ENTRANCE

RECRUITMENT FAIR 2012 CAREERS

EDUCATION

SEATING 1

1

28

2

3

4

5

6

7

25a 26

8

19 24

25b 27

20

21

22

23

10 1

2

12 3

4

5

6

15 16

7

8

17 18

9

10

9

BIG BAR

33 34 42 43

41

61

62

44 45

46 47

63

64

49

48

SEATING 3

31 32

FLIGHT BOOKING

29 30

50

53

52

54

SEATING 2

TRAINING

VIP AREA

Set-up/breakdown

Set-up & Break-down

3x3

37 38 39 40

65

89

88

SEMINAR 2

85

5x2 4x4 5x4

8x4

87

6x6

86

SEMINAR 1

60

4x2

6x4 SEATING 4

90

3x2

35 36

55 58

51

Stand sizes (metres)

66 68

69

70 71

74

8x8

72 73

Big Stage 84 82

81

80

79

78

77

76

75

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Delivery informtion

Delivery and collection of exhibits Deliveries Delivery of goods should be made to Earls Court only on and not before Friday 2 March, between 9 & 6pm via L GATE. No packages will be accepted or signed by Earls Court 2 outside these times. It would be advisable to let TNT know in advance if you would like to courier items which require signature. Once exhibitors arrive at Earls Court Friday, March 2, between 4pm & 8pm it is their responsibility to collect any pre delivered materials from the TNT office at Earls Court 2 and to take to their stands. All packages must be clearly labelled, with the heading: FOR ATTENTION: Richard Collins, ‘TNT Magazine Travel Show’, followed by the exhibitor’s name, stand number and number of boxes. A courier label has been attached to this manual to photocopy as many times as necessary. It is very important that these labels are used to ensure a smooth delivery system. However to save much time, money and planning we recommend you contact our trusted event management partner Managed Perceptions, who can provide all the delivery and set-up services for you. ( See Page 18)

Loading/unloading All vehicles used to deliver and collect goods to/from your stand must display a vehicle pass in the windscreen. Please follow the advice of the traffic marshalls, who are there to ensure that everyone can load and unload as quickly as possible. Once you have loaded/unloaded your vehicle, it must be removed from the loading areas, in order to make room for others. On arrival at the venue, please report to Seagrave Road Car Park, where you will enter the marshalling zone before being called forward to the hall for loading/unloading. Waiting in the marshalling zone is free of charge; however, parking on returning to the car park once unloaded is charged. However to save much time, money and planning we recommend you contact our trusted event management partner Managed Perceptions, who can provide all the delivery and set-up services for you. ( See Page 18)

Collections If you are arranging for goods to be collected after the exhibition closes, we strongly advise you not to leave goods unattended at any time before they are collected. Exhibitors are reminded that goods must be collected on Saturday, march 3, before 8pm. TNT Magazine and staff of the TNT Travel Show cannot accept responsibility for any goods at the venue. However to save much time, money and planning we recommend you contact our trusted event management partner Managed Perceptions, who can provide all the pick-up and delivery services for you. (See Page 18)

shipping Our partner Managed Perceptions can offer our overseas customers a full freight management support service if required through their relationship with globally renowned freight forwarding company Panalpina, with whom they have agreed discounted service rates which you can take advantage of. If you require assistance getting your exhibition freight to/from the venue, please contact The Managed Perceptions team: richard@managedperceptions.co.uk or call 0844 357 4590

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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General information

General information Logos and company profile Every exhibitor will have a profile and their logo in the official TNT Magazine Travel Show programme and website. Please note you will be sent an email containing a link to your webpage to enter these company details online. The new TNT Travel Show website will be launched on January 16, 2012. You are strongly recommended to complete this as soon as possible for maximum exposure on the website before the event.

Public broadcast and noise levels Please remember if you wish to use audio-visual equipment for the purposes of playing sound recordings, showing films, and receiving visual images or sounds conveyed by electronic means or live performances, it is your responsibility to obtain a license. Please contact the TNT Travel Show organisers if you wish to play recorded music at your stand. TNT reserves the right to stop music playing from your stand should you not have informed the organisers.

Promotional activity at the show We remind exhibitors that only the confines of your stand may be used for advertising purposes. The use of persons for publicity as well as the distribution of leaflets, posters or similar will not be allowed outside the boundary of your stand or around the venue. Also under no circumstances may any material be attached to the venue walls or doors

Additional services Internet connection eForce is the provider of Internet and telecoms services at the venue. If you need an Internet connection, telephone or ISDN line, laptop or Internet kiosk, please book online at www.eforce.co.uk, where a discount is available or complete and return the internet booking form. (See Page 31) For further information please contact eForce sales on Tel: 020 7370 8400 or email: sales@eforce.co.uk.

Food and Beverages Food and Drink will be made available to the exhibitors and the public on the show day. Earls Court 2 will provide a variety of sandwiches and confectionary at reasonable prices. However there is a wide selection of bars and restaurants in close proximity of Earls Court.

Sale or supply of food/alcohol from stands In order for the venue to ensure that these activities comply with the Licensing Act 2003 and their own Premises Licence conditions, you are required to provide full details of any sampling or selling for off-site consumption If you are proposing to sell or supply alcohol (except that obtained from Leith’s), you must complete and return the form at the back of the manual no later than 31st January 2012. (See Page 29)

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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stand information

Stand details The official shell scheme contractor is: Europa International Stephen Murphy Jnr Phone: 0845 430 3015 Fax: 0845 430 3016 Europa House Meaford Way London SE20 8RA Email: stephen.murphy@europainternational.com Website: www.europainternational.com

Shell Scheme You will be supplied with the following: Stand walls:

2.44m-high panels covered in dove-grey velcro-compatible fabric.

Name board:

White background with black text, supplied to each open side. Your company name and stand number will be shown.

Please advise TNT immediately if you would like a different company name than what is stated on your signed contract. TNT does not accept responsibility should the name be incorrect due to you not advising the organisers in advance of the event. Carpet:

The venue is fully carpeted.

Lighting:

Two adjustable spotlights.

Powerpoint:

One 500W socket outlet.

Furniture:

One table and two chairs and the choice of either a lockable cupboard / literature rack.

SPACE ONLY Free build/space only exhibitors should submit visuals of their stand layout designs and construction overview to richard@managedperceptions.co.uk as soon as available but no later than 2nd February 2012. Carpet: The venue is to be carpeted – If you have purchased floor space only and do not require your area carpeted please notify Richard Collins before Friday February 25, 2012

*Please note the area will not come with electrical points and these must be ordered directly with Europa International using the order for on page 26 PLEASE ADVISE THE SHOw ORgANISERS IF yOU DO NOT REQUIRE FURNITURE pRIOR TO THE EVENT For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Shell scheme upgrade and optional extras A comprehensive list of items may be hired from Europa International at an additional cost. To order any of these items, please fill out the Europa order form at the back of this manual or see www.europainternational.com. Europa will deliver directly to Earl’s Court on the morning of Friday, March 2, and remove items once the show has finished. You will be supplied with a booth which is measured to your stand allocation in metres, 1 x 2amp socket and two spotlights. You must contact the show organiser if you are organising a custom-built stand in replacement of the shell scheme.

Storage Please note each stand comes with a table and two chairs or a lockable cupboard as basic. Please complete the form at the back of the manual to confirm which you would like and return to TNT before Friday, February 25.

Please note that there is limited to no storage space other than the space on your stand Additional furniture, counters and built in stores are available from Europa International and can be ordered online on www.europainternational.com. If lockable, built-in stores are required, please contact Europa International and complete the shell extras order form at the back of this manual

Signage Signage is a vital component for any exhibitor, and for that reason the stands have been designed in a user-friendly manner. The entire system is velcro compatible. You can simply use ‘hook velcro’ (velcro MS28), adhering your promotional material directly on to the panels. If you have any material larger then poster size or need advice in developing your stand, please contact Europa International or the TNT Magazine Travel Show organisers.

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Electrical and safety requirements Each shell scheme stand will be fitted with two amps of power and two adjustable spotlights. If you require any additional electrical items or have any questions, please contact Stephen Murphy Jnr from Europa International. Please be aware that additional items will be charged to the exhibitor. Exhibitors are permitted to employ their own technicians to install exhibits, but connection to the hall supply must be carried out by Europa. If you have booked a space only stand please contact Stephen Murphy Jnr to arrange electrical appliances and power supply.

Power Each shell scheme stand will have a fuse board and breaker assigned in blocks of six controlling the stand’s lighting and electrical exhibits. All power supplies will be switched off when the halls are not in use, except by prior arrangement. If you have booked a space only stand please contact Stephen Murphy Jnr to arrange electrical appliances and power supply.

Appliances Any electrical appliance connected to a socket must be tested before it is plugged in and switched on. The responsibility for ensuring this test is carried out is that of the person or persons bringing the equipment into the exhibition hall. If you have booked a space only stand please contact Stephen Murphy Jnr to arrange electrical appliances and power supply.

Special lighting All low-voltage transformers shall be fused on both and secondary sides. The client’s equipment must comply with all regulations and is subject to testing and spot checks. If you have booked a space only stand please contact Stephen Murphy Jnr to arrange electrical appliances and power supply.

Plugs Multiple connections: no more than one flexible cord shall be connected to one plug. Fuses: the rating of fuses in fused plugs shall be appropriate for both the equipment and flexible cord connected. Nonflexible cords shall not be connected to plugs.

Adapters No adapters will be allowed. For more information on stand fitting and electrical regulations please refer to E-guide available at: http://www.aeo.org.uk/page.cfm/Link=46/t=m/trackLogID=6025295_5DD2FD24F7

AV HIRE Exhibitor AV support and equipment hire will be provided by our exhibition partner Managed Perceptions. Managed Perceptions are able to offer you a wide range of audio visual equipment for hire for the event and provide you with a full technical support service throughout the event. If you require further information on available equipment and competitive hire rates, please contact The Managed Perceptions team.

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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Marketing

marketing Sponsorship Opportunities The TNT Travel Show offers a range of sponsorship opportunities that give your company the chance to: Reinforce awareness

Reap the benefits of

Strengthen the appeal

Capitalise on the

of your brand to thousands of independent travellers

goodwill and integrity through association with an established brand

and longevity of your company in the UK travel market

exhibition’s media coverage

Sponsorship Marketing Packages Event Sponsor Standard - Free to all exhibitors Branding across all on & offline advertising Web Listing/link on Show Website Signage throughout venue Show Programme Listing Full page advert in event program & bumper issue Bumper TNT Show Listing Pre & post event email access to pre registered delegates

Mid-Range - £449 plus VAT Event Associate Sponsor Web Listing/link on Show Website Branding across all on and offline advertising Show Programme Quarter Page Half page advert in event program & bumper issue Bumper TNT Show Quarter Page Pre & post event email access to pre registered delegates Premium - £1895 plus VAT

Internet/Flight Booking Zone Web listing/link on Show Website Branding across all on and offline advertising Show Programme Half Page Signage around area and entrance lobby Post Show Mailer to delegate list 8 Computer terminals Leaflet/Flyer in delegate bag Half page advert in event programme & bumper issue pre & post event email access to pre registered delegates Extra Branding / Marketing Oportunities Bar Sponsor Branded Carrier Bags - £1,250 Branding across all on and offline advertising Carrier Bag Inserts or Flyers - £750 Signage around area Lanyards - £2,500 Half page advert in event programme & bumper issue Pre & post event email access to pre registered delegates

Show Guide Advertising

1/4 page - £250 1/2 page - £450 Full Page - £850 TNT Lucky Dip Stand Also available to all exhibitors is the opportunity to promote yourselfs through the TNT Lucky Dip Stand. This will give you the opportunity give away any promotional opportunities from holiday competitions to promotional items. For more information on this opportunity please contact Phoebe Cherrill: Phone: 020 7960 6434 Email: phoebe.cherrill@tntmagazine.com For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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TNT Exhibitors’ Discount - Print services

In association with our Event Management Team Managed Perceptions, TNT exhibitors are entitled to an exclusive discount on in-house design and print services for your marketing material at the show. With every stand, you need literature to give to attendees. These work as a recall for your stand and generally are a great source of promotion for your business offerings. Managed Perceptions can help you creatively design and produce all your literature and contact print, from flyers, pamphlets, posters and more at a reduced rate. If you would like more information about this exciting opportunity please contact Richard Collins on 0844 357 4590 or richard@managedperceptions.co.uk. (See Page 19)

Online Marketing

Make sure your customers are aware of your presence at the TNT Magazine Travel Show by telling them about it on your website. We can provide you with creative icons, buttons and banners tailored to suit your site. For further information on how to take advantage of this free and easy online marketing opportunity please contact the TNT Magazine Travel Show organiser on 020 7960 6434 or phoebe.cherrill@tntmagazine.com.

SOCIAL MEDIA

This exciting and fast moving platform for communication will also be extensively utilised to generate event awareness and to stimulate visitor interest. Dedicated Facebook and LinkedIn pages and Twitter topics have been established.

TNTmag

TNT-Travel-4107442

@tnttravelshow

If you are a keen user of social media, make sure you help spread the word by regularly mentioning the exhibition in your online profiles.

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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security & safety

SECURITY and SAFETY Security TNT Magazine will employ a team of security personnel sufficient for day-to-day security purposes. While every precaution will be taken to protect your property during the event, we are not responsible for any loss or damage and we recommend you take out insurance cover.

Security passes Deadline February 3 Please complete and return the exhibitor security pass reply sheet at the back of this manual, providing us with the names of staff and outside contractors who will be involved in setting up and breaking down your stand at the show, so we can prepare the correct number of passes. These can be picked up from the welcome desk during set-up times.

Fire safety Gangways must be kept clear of exhibits, stand dressings, tables and chairs. Offending items are liable to be removed without warning. Please keep all your exhibits inside your stand area at all times and check your stand area daily for anything suspicious. There are emergency exits in all corners of the exhibition room and fire extinguishers on hand.

Cleanliness Your stand will be vacuumed each day and rubbish will be removed, but exhibits will not be cleaned. Please leave bags of rubbish in the gangway after the show has closed each day for collection. If food waste is produced, this must be disposed of separately. Please discuss with your event manager. All waste, except small quantities of litter, produced by your stand must be removed from the venue at the end of the end of the event. A charge will be made for disposal of any large items, such as boxes of literature, carpet (except scraps) and stand fitting materials.

Hazardous and Excessive Waste Exhibitors and their contractors must remove excessive or hazardous waste at the end of the show, otherwise charges will be incurred. Excessive waste is defined as: more than 2 boxes of literature, stand fitting material, pallets, material packaging and quantities of unsold stock or ‘give-aways’. Hazardous waste is classified by the 2005 Hazardous Waste Regulations as: light bulbs and fluorescent tubes, electrical equipment and fittings, gloss and emulsion paint and their containers, cooking oils and their containers, aerosols both full or empty, oils and lubricants and oily rags.

Disabled access Please ensure that you consider accessibility to your products and services for disabled people when designing your stand. This may include (but not exclusively) providing wheelchair access ramps, induction hearing loops, low level desks, transaction aids and appropriate signage. If you are building a double-deck stand, you should ensure that the services provided on the upper deck are also available at ground floor level. useful information on accessible stand design is contained in the eGuide at www.aeo.org.uk/eguide For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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First aid The venue has a medical centre staffed by qualified nurses. If you believe an ambulance needs to be called, please ensure that this request is directed to the venue’s control room on 020 7370 8888 (Earls Court). The staff’s knowledge of the venue and where to direct the ambulance could save vital time.

Health and safety Under the Health and Safety at Work Act 1974, event organisers, exhibitors, contractors and agents have a duty to ensure that all personnel contracted by you have a responsibility, so far as is reasonably practicable, for health, safety and welfare of all employees, and that any plant or systems of work which may be used are, so far as is reasonably practicable, safe and without risks to health. This means that all employees should be provided with information, instruction, training and supervision to ensure not only their health and safety but also that of others working or attending the vicinity.

WORKING AT HEIGHT ‘The working at height regulations 2005 has now come into force. These regulations place a duty of care on every employer to ensure that all reasonable measures are taken to ensure that a risk assessment is carried out for any activity where ‘a fall involving a distance liable to cause injury could occur’

RISK ASSESSMENTS / METHOD STATEMENTS Each exhibitor MUST submit a risk assessment to cover their activities. It is a legal requirement that each exhibitor and contractor undertakes their own risk assessment and fire risk assessment prior to the event, listing the tasks to be undertaken, identifying any significant hazards they present on site, then listing ways to minimise and control those hazards. Free build/space only exhibitors MUST also complete and submit a method statement to cover all phases of the stand build activities during the build-up, exhibition and breakdown phases. All risk assessments must be submitted to richard@managedperceptions.co.uk by no later than the 31st January 2012. All method statements must be submitted to richard@managedperceptions.co.uk by no later than 31st January 2012.

Insurance While we take every precaution to protect your property during the event we are not responsible for any loss or damage. We recommend that you check your own company’s insurance cover to make sure you are covered for exhibitions. It is essential that you take out adequate employee and public liability insurance against personal injury, damage to or loss of exhibits, etc. It may be possible for you to extend your existing insurance to cover the event; otherwise we suggest you contact the following company who can provide cover’

Insurex Limited Cover options start from £59. Phone: 0845 213 8448 Website: www.hiscox.co.uk/events You are also responsible for insuring against legal liability incurred in respect of injury or damage to property belonging to third parties. In addition to this, you should protect your expenditure against abandonment, cancellation or curtailment of the event due to reasons beyond our control. For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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terms & conditions

TERMS and CONDITIONS Patents and copyrights By entering into an agreement to attend this exhibition, you warrant the TNT Magazine Travel Show 2012 that all designs and artwork on or relating to your stand and any items displayed on your stand shall not infringe any trade, copyright, patents or other intellectual property rights of any third party in any way. In the event that the TNT Magazine Travel Show is under any legal obligation (whether by virtue of court injunction, order, judgement, recommendation or decision of a Trading Standards Officer or otherwise) to remove any stand or part of a stand (without prejudice to any other rights which TNT Magazine Travel Show may have), then the TNT Magazine Travel Show reserves the right to have that item or items removed from your stand or to close your stand at the exhibition. No compensation or damages will be payable as a result of such removal or closure by the TNT Magazine Travel Show. Further details and advice can be obtained from: The Patents Office Phone: 01633 814000 Fax:

01633 814444

Shell scheme regulations a) The choice of stand fitting contractor is at the discretion of the exhibitor. The organisers must be notified of any such contractors. b) Partitions: on dividing sites, exhibitors must supply, erect and decorate walls facing their stand areas and gangways up to a height of 2.5m. Walls above this height must be finished to an acceptable standard on both sides by the exhibitor who had them erected. In addition, any construction which backs onto a gangway must be dressed to the full height of any construction or display. c) All stand structures, signs, exhibits etc must be confined within the area allotted and may not project into or over the public gangway. d) It is the responsibility of the exhibitors to examine the allotted stand in order to avoid costly adjustments to stand structures such as minor obstructions for which the organisers cannot accept responsibility. e) All work must be carried out using non-flammable material. f) The design of the stand must be such that it can be erected and dismantled within the time available. g) If an exhibitor causes a stand to be erected which does not conform fully and in all aspects to the requirements of the organisers and local authorities, the organiser shall be at liberty to enter the exhibitor’s stand and alter, demolish and/or reconstruct the said stand so as to make it conform to the regulations and requirements. The exhibitor shall, on demand, repay the organisers all expenses incurred by them in respect of such alterations, demolition and reconstruction. h) Advertising refers to all company names, logos or any other lettering. On dividing sites under no circumstances will exhibitors be permitted to display company names, logos or lettering on the rear of party walls overlooking neighbouring stands. i) It is the responsibility of the exhibitor to ensure the stand is being built to the correct mark. If there is any doubt regarding the allocated floor space, please check with the organisers before commencing building work.

16


SPACE ONLY STAND Free build/space only exhibitors should submit visuals of their stand layout designs and construction overview to richard@managedperceptions.co.uk as soon as available but no later than 31st January 2012.

Code of practice Please ensure your stand is always staffed and all its exhibits remain displayed while the exhibition is open. In order that no discourtesy is shown to last-minute visitors to the show, we ask that exhibitors do not commence dismantling any displays before Sunday, March 4, 2012.

Discrepancies If you have experienced any problems with your stand please inform the organisers immediately Discrepancies about your stand will only be recognised by the organisers if notification is made to the organisers in writing before the close of the show on Saturday, March 3, 2012.

PERforming Acts If you are intending to have any special treatments ie, massage or preforming acts then please let us know (at least 28 days) before the event so that we can get the correct licensing for the activities.

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

17


MP Service packages

Managed Perceptions Exhibition Packages

Managed Perceptions are here to help, however small or large your exhibition needs are. If you simply need some new business cards designed and printed, we can do that. Or if you have a big creative idea for a free build stand, but have no idea of how to make it happen? Managed Perceptions can help. We offer as much input that is needed to make your exhibition run smoothly and easily, leaving you more time to concentrate on the more important part of the exhibition, talking to potential customers. Over the next couple of pages, explained are a few of the package deals we offer to exhibitors to keep their costs down and make their exhibition experience as enjoyable as possible. If there is anything else that you are interested in, but cannot find here, then please don’t hesitate to contact us at: t: 0844 357 4590 e: enquiries@managedperceptions.co.uk

1.

Delivery and Set Up Service

Already have all you need for the event? Having trouble deciding how to get your equipment to your exhibition? How much extra time will you need to dedicate to arrive early at the exhibition hall to set up your stand? Can you put a figure to all these often forgotten intangible costs? What if you could get someone else to set your stand for a fixed fee? How much easier would this be for you and how much time would it save you and your company? Well, such a service is available. Just send your equipment to us and we will sort out the rest and you can just arrive at the exhibition on the day, stress free and with all your equipment safely set up and ready to go. Through experience, this is a great service that saves you time, and money, - leaving you able to focus on aspects important for you at the event. Also after the exhibition, don’t worry about dismantling your exhibition, we will do it for you, and have it sent back to you, all included in the same great price. WHAT WE WILL DO FOR YOU 1.Send your equipment to us 2.We then safely transport it to the event 3.We will set up your equipment for the event 4.Post exhibition we will take down your equipment 5.Safely deliver it back to you SIZE/PRICE RATIO <8sqm - £150.00 8-15sqm - £225.00 15-25sqm - £275.00 25sqm + - P.O.A

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2.

Design and Print

With every stand, you need literature to give to attendees. These work as a recall for your stand and generally are a great source of promotion for your business offerings. Print also offers the opportunity for you to exhibit at an exhibition, at a budget. Posters provide you use for your space, to carry through your image and message with efficiency for attendees to see. Just let us know what an how much you want and we will supply these to you Design and print of – Item

500

1000

2000

3000

4000

5000+

£56.00 £51.50 £64.00 £58.50

£67.00 £62.50 £79.00 £74.00

£85.00 £78.00 £105.00 £96.00

£94.00 £89.00 £123.00 £115.00

£105.00 £95.00 £145.00 £132.00

£116.00 £112.00 £160.00 £150.00

Double sided (unlaminated)

£73.00 £64.00 £90.00 £76.50

£102.00 £93.00 £139.00 £120.00

£161.00 £152.00 £185.00 £167.00

£193.00 £182.00 £237.00 £224.00

£234.00 £233.00 £285.00 £270.00

£275.00 £265.00 £330.00 £316.00

Leaflets

1/3 A4 (tri-fold) printed on to 150gsm gloss or matt

A5 Single sided

£55.00 £78.00 £120.00 £135.00 1 off

£145.00 £195.00 £305.00 £335.00

£170.00 £231.00 £335.00 £395.00

Business Cards Single sided (laminated) Single sided (unlaminated) Double sided (laminated) Double sided (unlaminated) Post Cards 148 x 105mm Single sided (laminated) Single sided (unlaminated) Double sided (laminated)

A5Double sided A4 single sided A4 double sided Posters / Digital Prints

£36.00 £47.00 Printed on 125micron polyester c/w santex £47.00 Printed on poster paper 1200 x 950mm Printed on poster paper 1700 x 950mm matt laminate 1200 x 950mm

Printed on 125micron polyester c/w santex matt laminate 1700 x 950mm

£58.00

£65.00 £93.00 £130.00 £147.00 2 off Unit Price £34.00/1 £43.00 £44.00

£92.00 £128.00 £185.00 £197.00 5 off Unit Price £32.00/1 £40.00 £40.00

£102.00 £145.00 £240.00 £260.00 10 off Unit Price £29.00 £38.00 £37.00

£56.00

£52.00

£50.00

Brochures We can design and produce a wide range Please tell us what you are looking for and we will give yo the best price we of brochures in different sizes and on differ- possibly can. ent materials with a variety of finishes such as spot UV, embossing, binding etc.

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

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3.

Banner Stands

Easily portable and simple in build, but with potential to be creative, flexible and highly impactful, banner stands and the accompanying equipment are a great source of setting a significant presence at the event. They come at a exceptional price too due to their versatility of use. At Managed Perceptions, our team of expert designers can also work with you to create a unique design for your banner if you require it. Please enquire for further information. THE PACKAGE -Banner Stands, (2000mm x 850mm) with printed graphics and a padded carry case. -Zed-Up A4 Literature rack BASIC PACKAGE PRICE: £160.00 + VAT

(Valued at £190 + vat) As well as this, you can add as many additional banner stands and Literature racks as you wish to this package, giving you the chance to take full advantage of this great deal. Option •

banner stand artwork design

4.

£95.00

Pop up

Pop up stands provide that eye catching, professional look that guarantees you that image that will have everyone taking a second look. Large in stature and with the scope to present much of your company image and message within one build, pop ups offers many creative opportunities and delivers much interest for your business with its influential presence. THE PACKAGE -1x Evolution Quick Pop-up display Stand (3m x 3m) Including: • Drum • Drum Graphic Wrap • Counter top • 2 x halogen lights for the pop up system • 1 x Zed-up A4 Literature rack BASIC PACKAGE PRICE: £1,195 + VAT

(Valued at £1,325.00 + vat) As the same as our banner stand option, we let you add additional banner stands and literature racks to this package also, to allow you to create your stand how you want it to be! Options • • •

banner stand artwork design Pop up stand artwork design Drum graphic wrap artwork design

£95.00 £195.00 £50.00

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

20


5.

Grip Art

Grip Art uses the exhibition innovation Shell Clad. Shell Clad is growing in popularity for use at exhibitions, due to its simplicity of installation. Our Grip Art package provides you a complete, smooth, and impressive look, providing you the opportunity to make optimum use of all the space you are given into a seamless and fluid look. Tell us the size of your space and we will work with you to custom a design that makes full use of your available space with amazing effects. What we do We build eye catching exhibition stands. It’s as simple as that. How we build them depends on what you want to achieve and how much you want to spend. Shell-Clad is a simple concept. In its most basic form it comprises a set of clips that slot into a shell scheme framework and a set of graphic panels that attach to these clips. The system is designed to accommodate a multitude of shapes, so stores, offices, diagonal corners and inconvenient pillars are not an obstacle. The vast majority of our stands can be transported on the back seat of a family saloon car and installed by a single person. This saves on van hire and manpower during both build-up and breakdown. This efficiency is attributable to the design of our system and to the unique rollable materials we print on. We can build your stand to your design for you to install (Shell-Clad comes with comprehensive installation instructions) or we can offer you a complete package from design and print, through build, to installation and breakdown. We do not have a price list as there are too many variables, but as a rough guide, stand prices start at around £1250 + VAT for a basic shell scheme. • • • • • •

Easy to install High impact Durability (value for money) Flexible and adaptable Excellent levels of customer service Shell-Clad can help increase sales

We do not have a price list as there are too many variables, but as a rough guide, a 4 x 2m corner stand would cost £1,995.00 plus carriage and VAT for a basic shell scheme. Let us give you a fixed price quote for using Grip Art on your stand.

6.

Free Build

Free build, does exactly what it says, be imaginative, be creative, be free to design and build within your space how you want your business to be portrayed. This carries infinite ideas to open up that box of ideas in your head and to make it a reality to create your design in your space, how you want it, to generate the business and be completely unique amongst the crowd. Any idea you have, we want to help you, let us know, it is our passion to make your creativity a reality. Managed Perceptions offers you • • •

FREE exhibition stand layout design FREE hardware hire service No obligation quotation service For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

21


order forms

Booking Form Company Name:

Contact Name:

Company Address

Contact Number: Contact Email

Stand Numner Delivery & Set Up Service

If you would like your exhibition equipment sent directly to the hall, set up then returned at the end of the show (tick here) If selected, please give a brief description of the equipment you plan on sending

Design & Print Service Please select the litereature you would like to receive and quote the quantity needed: Tick (if applicable):

Business Cards

(min 500)

PostCards (min 500)

Leaflets

Posters

Brochures

(min 500)

State Quantity: If you would like Managed Perceptions to handle the design work of your literature tick here

Banner Stand Package 1x Banner Stand (2000mm x 850mm) Printed and carry case 1x Zed-Up A4 Literature rack

Additional Banner Stand (2000mm x 850mm) Printed and carry case

Additional Zed-Up A4 Literature Rack

If you would like Managed Perceptions to handle the design work of your Banner Stand Package tick here: Pop-Up Display Package 1x Evolution Quick Pop-up display Additional Banner Stand Additional Zed-Up A4 Drum (2000mm x 850mm) Literature Rack Drum Graphic Wrap Printed and carry case Counter top 2 x halogen lights for the pop up system 1 x Zed-up A4 Literature rack

If you would like Managed Perceptions to handle the design work of your Pop-Up Display Package tick here: For any further questions, please contact the eventâ&#x20AC;&#x2122;s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

22


Shell Clad Please select and state your stand number to state your interest in Shell Clad and would like to receive more infomation as well as a free quote (based on stand size)!

(tick here)

Stand Number:

If you would like Managed Perceptions to handle the design work of your Shell Clad:

Free-Build Please select and state your stand number to state your interest in a Free-Build stand and would like to receive a no obligation quotation and stand design.

(tick here) Stand Number: If you would like Managed Perceptions to handle the design work of your Free-Build Stand:

Please email the completed form to richard@managedperceptions.co.uk or call 0844 357 4390 for further information

For any further questions, please contact the eventâ&#x20AC;&#x2122;s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

23


Exhibitor Security Pass Reply FORM

IMPORTANT!

RETURN BY THURSDAY, February 2, 2012

EMAIL: richard@managedperception.co.uk TNT Magazine Travel Show 2012 Saturday, March 3 2012 Earls Court Two In the interest of security, all contractors and exhibitors must wear identity badges provided by the organisers at all times. Contractorsâ&#x20AC;&#x2122; badges are only valid during the set-up and breakdown periods.

Name of company: Number of staff working on the stand: PRINT all the company/supplier names and full names of those employed by your organisation at the TNT Magazine Sun and Snow Travel Show 2011 (maximum 10 names).

Contact name of person co-ordinating the stand: Tel/fax/mobile no: PLEASE HELP US TO PROTECT YOUR STAND BY ENSURING YOUR STAFF WEAR THEIR BADGES AT ALL TIMES.

PLEASE RETURN BY EMAIL: richard@managedperceptions.co.uk 24


(ATT: Richard Collins)

Deadline February 15 TNT TRAVEL SHOW 2012 Saturday, October 15

AV ORDER FORM

DESCRIPTION

QTY

STAND NO.

Flipchart stand, pad and pens Additional flipchart pad Marker pens Laser pointer DVD player 22in LCD monitor 32in LCD monitor 42” Plasma inc stand & speakers 50” Plasma inc stand & speakers 60” Plasma inc stand & speakers Laptop LCD projector 1800 lumens PC sound kit 6 x 4 rear/front projection screen Nintendo Wii

UNIT COST

TOTAL COST

£20.00 each £4.00 each £5.00 each set £18.00 each £25.00each £49.00 each £100.00 each £125.00 each £220.00 each £360.00 each £66.00 each £101.00 each £30.00 each £100.00 each £35.00 each

Contact name: ..…………………………………………….…………………......................... Company Name: ...……..…........................................................................ Contact Email: ……………………………………………………………………...............................

If you require additional AV that is not listed here please contact the event organisers.

PLEASE RETURN BY EMAIL: richard@managedperceptions.co.uk

25


order form Europa International - Europa House Meaford Way - London - SE20 8RA

www.europainternational.com

Tel: +44 (0) 8454 30 30 15 Fax: +44 (0) 8454 30 30 16

TNT TRAVEL SHOW • DEADLINE WEDNESDAY, FEBRUARY 2, 2012 EARLS COURT TWO

ADDITIONAL STAND OPTIONS Please see Europa’s website for details and fill in the information below... STAND NAME...............................................................................................

STAND NUMBER......................................

.............................................

ITEM

PRICE QUANTITY TOTAL

Extra panels — 1000mm x 2400mm £50 Extra panels — 500mm x 2400mm £27 Extra panels — 1000mm x 1000mm £27 Door panels — 1000mm x 2400mm £90 Window panels — 1000mm x 1000mm £60 Flat shelf 950mm x 245mm Deep £27 Angled shelf 950mm x 400mm £27 Coat hooks (4) £20 Night sheet per mt run (Clients supply own locks) £15 Colour change to walls per 1 metre face £60 EUROSYSTEM counters per 1 metre run £40 Please send sketch showing items as ordered with the height and position of panels and doors etc on the reverse of this form. FOR FURTHER DISPLAY ITEMS PLEASE REFER TO OUR FURNTURE BROCHURE, WHICH CAN BE SEEN ON OUR website (Address above) OR GIVE US A CALL ON + 44 (0) 20 8676 0062

Credit card details

Mastercard

Visa

American Express

Card number.............................................................................

SUBTOTAL MISC VAT TOTAL £

Expiry date....................................................................................

Name on card............................................................................

Company.................................................................................................. Date............................................................................... Address .......................................................................................................................................................................................................... .................................................................................................................... Postcode....................................................................... Tel............................................................................................................... Fax.................................................................................. Contact..................................................................................................... Signature....................................................................... PLEASE RETURN THIS FORM TO THE ABOVE ADDRESS NO LATER THAN THE DEADLINE DATE, WITH A CHEQUE OR CREDIT CARD DETAILS IN FULL PAYMENT PAY ABLE TO EUROPA INTERNATIONAL. ORDERS RECEIVED AFTER THIS DATE WILL BE SUBJECT TO 15% SURCHARGE THERE WILL BE A VERY LIMITED STOCK ON SITE AND WILL BE SUBJECT TO 25% SURCHARGE PAYABLE BY CASH OR CREDIT CARD PLEASE NOTE VAT is payable at the current rate of 17.5%

Europa Terms and Conditions of Hire available from www.europainternational.com

26


order form Europa International - Europa House Meaford Way - London - SE20 8RA

www.europainternational.com

Tel: +44 (0) 8454 30 30 15 Fax: +44 (0) 8454 30 30 16

TNT TRAVEL SHOW • DEADLINE WEDNESDAY, FEBRUARY 2, 2012 EARLS COURT TWO

ADDITIONAL FURNITURE / EUROSYSTEM Please see Europa’s website for details and fill in the information below... QTY

REF

COLOUR

ORDERS RECEIVED AFTER THE DEADLINE DATE ABOVE WILL INCUR A MINIMUM 10% LATE ORDER SURCHARGE Please state colour preference where applicable. You must insure against loss or damage 5 times hire cost *N.B: PAYMENT DUE 14 DAYS PRIOR TO DELIVERY

DESCRIPTION

UNIT PRICE

TOTAL

LATE ORDER/DELIVERY SURCHARGE FURNITURE VAT @ 17.5% *SUBTOTAL £ Please complete the following if you wish to pay by credit card: Please debit my Maestro, Delta, Amex, Mastercard or Visa Expiry Date

Security*/ Issue no Security no. is the last 3 digits on the back of your credit card

Cardholder’s name.………………………………..…………… …… Company name..…………...…..……………………………… …… Bank details: HSBC Bank plc, 141 High St, Beckenham, Kent BR3 1BX Sort code: 40-09-25 Account no: 31466844 Swift code: MIDLGB 22 IBAN NO GB70MIDL40092531466844 CHEQUES SHOULD BE MADE PAYABLE TO EUROPA INTERNATIONAL AND DRAWN ON A U.K. CLEARING BANK. VAT No. 205 3716 90 VAT is payable on all orders delivered within the UK

27


COURIER LABEL

Tel: +44 (0) 844 357 4590 Mob: +44 (0) 771 429 1746

TNT MAGAZINE TRAVEL SHOW Saturday, March 3, 2012

Earls Court 2 Warwick Road London SW5 9TA FOR ATTENTION: Richard Collins Room: TNT Storage Room TNT STORAGE CONDITIONS: This label is to be completed in full and securely attached to the item.

Company name:

Contact name:

Stand number: Event details: Telephone:

Total number of boxes:

Box of

COURIER COMPANY:

28


(ATT: Richard Collins)

Deadline January 31 TNT TRAVEL SHOW 2012 Saturday, March3

Sale/Supply of Alcohol

Earls Court and Olympia Exhibition Centres are licensed for the sale or supply of alcohol. If you are proposing to sell or supply alcohol (except that obtained from Leith’s), you must complete and return this form to us no later than (3 weeks before the event).

Company name and stand number Type of activity (eg, wine sampling, selling bottles of Champagne for off-site consumtion) Name of the responsible person on the stand, who will be present throughout the event Personal licensee (if available) name: contact tel. no: licensing council: licence number:

Please sign below to confirm that you will comply with the following legal requirements: • • • • • •

The terms of the Licensing Act 2003 Alcohol cannot be served before 10am Service staff must be over the age of 18 Products for retailing/sampling must be held in a secure area Alcohol may not be served to anyone under the age of 18, or anyone who appears to be under 18 (unless proof of age is shown) Alcohol must not be served to anyone who appears to be under the influence of alcohol

Signature Name Date Please return this form by (31st January 2012) to: (richard@managedperceptions.co.uk) For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

29 1


(ATT: Richard Collins)

Deadline January 31 TNT TRAVEL SHOW 2012 Saturday, March3

Food/drink sampling on stands (excludes alcohol) Hospitality supplies for on-site consumption must be obtained from Leith’s, the venue’s catering service partner. If you are proposing to offer food or (non-alcoholic) drink samples on your stand (except that obtained from Leith’s), you must complete and return this form to us no later than (3 weeks before the event).

Company name and stand number

Food or drink to be sampled

Name of the responsible person on the stand, who will be present throughout the event

Please sign below to confirm that you will comply with the following: The acceptable sampling sizes are as follows: • • •

Bite-sized portions Individually wrapped items 85 ml / 3 fl oz liquid

Food hygiene regulations contained in the eGuide (Guidance for Working at UK Exhibition Venues available at www.aeo.org.uk) must be adhered to and HACCP documentation provided. Further details are available from Richard Collins (richard@managedperceptions.co.uk) Signature Name Date Please return this form by (31st January 2012) to: (richard@managedperceptions.co.uk)

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

30 1


For any further questions, please contact the eventâ&#x20AC;&#x2122;s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

1 31


For any further questions, please contact the eventâ&#x20AC;&#x2122;s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

32 1


Emergency procedures

Exhibitors’ & Contractors’ Emergency Procedures There are four emergency procedures at Earls Court, of which exhibitors and contractors should be aware. You are asked to check for suspect packages/vehicles both morning and evening and to ensure that briefcases and bags are kept safely locked away at all times to prevent causing unnecessary concern. Please be aware of the location of the nearest fire extinguisher and nearest emergency exit. Please brief all your staff on these procedures. -ALL EMERGENCY TANNOY MESSAGES ARE PRECEDED BY CHIMES-

1. FIRE If you discover a fire, or a fire is reported to you, operate the nearest fire alarm call point FIRST, then inform Control on 020 7370 8888 (internal 8888).

2.

SEARCH (“Staff Call 100”)

In the event of a bomb threat, you will hear the announcement (or receive the telephone call) as follows: ATTENTION PLEASE. ATTENTION PLEASE. STAFF CALL 100 Do not leave the building. Inform your colleagues, and then assist in searching for suspect packages/vehicles in your work area. If you find a suspect package/vehicle, do NOT touch or move it. Clear the area of people calmly. Report to Control on 020 7370 8888 (internal 8888) giving the exact location of the object. Please do not cause undue concern to visitors at this stage. If you receive a bomb threat directly on the stand, please obtain as many details as possible and then inform Control on 020 7370 8888 (internal 8888).

3. EVACUATION If evacuation is necessary, you will hear the following announcement: ATTENTION PLEASE. ATTENTION PLEASE. HERE IS AN IMPORTANT ANNOUNCEMENT. IT IS NECESSARY TO ASK EVERYONE TO LEAVE THE BUILDING. PLEASE MAKE YOU WAY CALMLY TO THE NEAREST EXIT. EVERYONE WILL BE RE-ADMITTED AS SOON AS POSSIBLE Please leave the building by the nearest exit and assemble on the Warwick Road Forecourt, or in the event of a wider cordon, on Olympia Way outside Olympia Exhibition Centre. Exhibitors and contractors should account for all their staff and report to Control on 020 7370 8888 (internal 8888).

4.

STAND DOWN

The signal for a return to work is made by the cancellation of emergency procedures. The fire procedure is cancelled by the announcement: ATTENTION PLEASE. ATTENTION PLEASE. MR GOODFELLOW IS CANCELLED

For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

1 33


Emergency procedures

Telephoned Bomb Warning Checklist Obtain as much information as you can. Try to keep the caller talking (apologise for bad line, ask him/ her to speak up, etc.) Complete this form as you go along. THE MORE INFORMATION YOU GET, THE EASIER IT WILL BE TO DECIDE WHETHER THE WARNING WAS GENUINE OR NOT.

MESSAGE: (exact words

ASK QUESTIONS: Where is it ? What time will it go off ? What does it look like ? What kind of bomb is it (type of explosive)? Why are you doing this ? Who are you? Name : Time of call: Code Word: DETAILS OF CALLER:

MAN / WOMAN / CHILD / OLD / YOUNG / DON’T KNOW

SPEECH: INTOXICATED / IRRATIONAL / RAMBLING / LAUGHING / SERIOUS Speech Impediment: Accent: Did the message sound like it was:

READ / SPONTANEOUS?

DISTRACTIONS: Any noise on the line? Call box pay tone or coins? Operator: Interruptions: Anyone in the background ?

NOISES:

TRAFFIC / TALKING / TYPING / MACHINERY / AIRCRAFT / MUSIC / CHILDREN /Other:

ABOUT YOU: Name: Number of telephone on which call was received CALL THESE DETAILS THROUGH IMMEDIATELY TO THE EARLS COURT CONTROL CENTRE on 020 7370 8888 / internal 8888 THEN FOLLOW UP YOUR CALL WITH A COPY OF THIS COMPLETED FORM For any further questions, please contact the event’s organisers on 0844 357 4590, email richard@managedperceptions.co.uk

1 34

TNT Travel Show Exhibitor Manual  

TNT Travel Show Exhibitor Manual

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