The Learning Center for Families
2012 ANNUAL REPORT July 1, 2011 - June 30, 2012
BOARD OF DIRECTORS Aaron Randall, Attorney Hughes, Thompson, Randall & Mellen, PC. President
My name is Aaron Randall and it has been my pleasure to serve on the Board of Directors for The Learning Center for Families for the past four and a half years. I am an attorney by trade and most recently have been elected President of the Board of Directors. Consequently, it is my privilege to incorporate a couple of thoughts into the 2012 annual report of The Learning
Linda Baker Workers Compensation Fund Vice-President
Center for Families.
During my time on the board, I have never ceased to
be amazed at the dedication and drive of the management team and staff of
George Graff, CPA Hafen, Buckner, Everett, Graff Treasurer
TLC. It is an honor to serve with such an incredible group of people who are
Ginger West Parent Secretary
employees of TLC go to work, not for themselves, but for the children and
more than willing to place the needs of others before themselves. While many people in society go to work for a paycheck, in my opinion, the families they serve. As we move forward into a new year, uncertainties are abundant but
Doris Woodlee Parent Policy Council Liaison
yet not always clear or in our control.
Shirlee Draper Parent
pledging our support for the programs administered by TLC and for the
Timothy P. Eicher Dixie State College Advocate
the Board, the management team, the staff or volunteers; it is about the
Irmita Garcia Irmitaâ€™s Advocate Marie Hansen Early Childhood Specialist Advocate Adam Steere American National Company Advocate Dr. Joe Trujillo Retired School Superintendent Parent
We, as supporters, advocates,
employees and volunteers of TLC, must continue to be vigilant in voicing and continued and increased funding of these programs. After all, it is not about success and future of the children served by TLC. As I look back and see the progress over the last 12 months, I am excited about this year and the many years to come. If anyone has questions about the Board, they are always welcome to contact me personally. - Aaron D. Randall Hughes, Thompson, Randall & Mellen, PC. 187 North 100 West Saint George, Utah 84770 Phone: (435) 673-4892 Fax: (435) 673-2774 Email: email@example.com 1
Research has shown that a childâ€™s earliest years from prenatal development through kindergarten furnish a window of opportunity for enriching childrenâ€™s
development that can provide life-long positive
outcomes. However, for the young child, this crucial time can also be a
Index: Message from the President of the Board of Directors
Outreach & Enrollment
period of heightened vulnerability to stressors such as: poor health, developmental complications, poverty, and/or, less than optimal home environments. The Learning Center for Families offers multiple programs to ensure the success of our youngest citizens.
Early Intervention provides services to children who are showing any kind of developmental delay or who have a condition strongly linked with developmental delay such as Down syndrome, cerebral palsy or autism.
TLC for Familiesâ€™ early intervention team
Human Resources 10
includes nurses, Learning Consultants, psychologists, licensed clinical social workers, and speech, physical & occupational therapists. The team works with each family based on their child's and family's individual needs. Services are provided in the home, at
Quality Indicators 12 School Readiness 12
the child's day care or in one of our five family centers. Early intervention has no waiting list and all children are evaluated within 6 weeks of referral.
If eligible, services start immediately. Baby Watch Early Intervention Data 14
Early Head Start (EHS) serves pregnant women and children ages birth to three. EHS is a comprehensive
family development and school readiness program that promotes the physical, cognitive, social and emotional growth of infants and toddlers while assisting their parents to achieve greater degrees of self sufficiency. Families are chosen based on critical needs. Outreach is conducted throughout our service 2
2013 Projected Budget 17
area to ensure that we can reach the families who traditionally slip through The Learning Center for Families
the cracks. Once enrolled, Early Head Start combines weekly home visits with parent-child play groups to help families and children reach their goals.
is the only entity in Region VIII to have early intervention,
Funded in February of 2012, the Maternal, Infant, and Early Childhood Home Visiting program (MIECHV) is
Early Head Start
our newest home-based program for at-risk pregnant
and a Maternal
women. This program serves families of all income brackets in which a parent meets just one of the
following criteria: aged 20 or younger: is a veteran or whose partner is on active duty or a veteran; has ever
been referred to DCFS; who has a history of substance
abuse or whose partner has a history of substance abuse; and/or who has an intellectual impairment.
housed in one agency. Because of this, we are able to provide
Upon moving into our new facility in St. George, we
were able to embark on
the community that do year-round, to hundreds of eligible families in Washington
not require an eligibility criteria.
Kindermusik速 is a method of early childhood
education (birth - 7) in music and movement that nurtures a child's cognitive, emotional, social, language, and physical development. Our first
County, Utah and
classes were held in September 2011 and by December 2012, we
on the Arizona
had 77 children enrolled in one of 7 sessions.
Despite the loss of
During FY 2012, The Learning Center for Families was called upon to serve an increasing population of vulnerable pregnant women, infants and
ARRA funds, our
toddlers. Our major contracts, government and private funding sources were as follows:
Utah Baby Watch Early Intervention (BWEI) Our Utah enrollment fluctuated tremendously during
expenses in 2012
FY 12 averaging 5% more than last year and at one point reaching an all time high of 225 children. We continued to see a
bested the 2011
dramatic rise in the number of children with autism and related disorders.
We have also seen an uptick in the number of children with
returns by 36%
critical medical needs who require additional services to provide appropriate care.
providing us with a
Utah Medicaid & CHIP A portion of our funding for early intervention
services in Utah comes through the Medicaid system. The downturn in the economy that
cushion to weather
started in 2007 resulted in a surge of children who were eligible for Medicaid. In FY 12, our
any future economic
Medicaid collections increased a slight .5% from FY 11 for a total of $524,801. While Medicaid revenues went up, the
Childrenâ€™s Health Insurance Program (CHIP), serving families of moderate income who are ineligible for Medicaid,
Donations were up a
actually decreased by half. CHIP revenues were down from FY 11. We received only
healthy 62% even
$8,000 from this program because many of the families who had been on CHIP lost their
jobs and were enrolled into the Medicaid program.
Family Fees The Utah State Legislature has imposed a sliding scale Family Participation Fee
that more families
services. Washington County does not generate much in the way of fees.
had slipped into
Most families are eligible for services at no cost or through Medicaid. We earned $4,060 in Family Fees in FY 12, down 9% from the year before. 4
poverty in 2012.
With conditions such
Arizona Early Intervention Program (AzEIP) Our AzEIP program serves infants and toddlers with disabilities and delays from the Beaver Dam
as autism becoming
area, all across the western Arizona Strip and east to the town of Fredonia. Unlike Baby Watch early
far more prevalent,
the need for early
That means we are paid for each
contact with the family from our developmental team of educators and therapists. Despite a nearly 10% drop in enrollment, our revenues
increased 3.5% over FY 11 for a total of $252,155. Early Head Start (EHS) Our
continues to grow.
is funded to 132
toddlers and runs on a complicated condition
calendar year. This makes slicing and dicing the income into our fiscal year challenging.
is far more costly to
In FY 12, we received a
0.72% Cost of Living Adjustment. However, we did not receive ARRA funds as in the previous two years. Therefore, our EHS revenue
provide services for,
decreased to $1,333,764, $249,108 less than the previous year First Things First (FTF)
thus putting pressure
Our First Things First program allows us to serve an additional 36 families on the Arizona Strip utilizing the Early Head Start model. The program follows all of the performance standards and is paid exclusively
on TLC to do an ever
with Arizonaâ€™s tobacco taxes. We received $272,527 in FY 12, up slightly from FY 11. Utah State University Step-Family Education
We continued our partnership on a research project with this prestigious institution to
difficult task with
teach the USU curriculum that assists parents dwindling resources.
families. In FY 12, we doubled the size of our program. Our income doubled as well to $22,759. 5
MIECHV (Healthy Families America Program) This grant was funded from the Utah Office of Home Visiting with a start
We continue to be
date of February 2012 and will run until September 30, 2013. When fully
enrolled, this program will serve 54 pregnant women and their families until their children reach 60 months of age. We are using the Healthy
Families America model for this
program. Three seasoned staff moved
extended to our
to the HFA project so that we could
families from our
enroll families as quickly as possible. community. Their
A total of $25,218 was expended on the HFA program in fiscal year 2012.
labor of love fills
We are fortunate to have assistance from a variety of non-government sources to enhance the quality of services we can provide to our families. These funds are used to pay for essential supports that are not covered in our regular contracts.
needs for our program including construction
United Way Dixie In July 2008, a $60,000 grant was awarded to TLC from United Way Dixie to be used for
projects, caring for
program operations through June 2012. This was the
second largest grant given by this organization and reflects United Way
Dixie’s strong commitment to helping our community’s most vulnerable children succeed.
and clothing. If it
Intermountain Healthcare Foundation
“takes a village”
As we work with families in our multiple programs, we are often stymied
then TLC is most
in our ability to provide the wrap-around mental health care that our
fortunate to live in
parents need. Our regular funding sources do not provide for direct care for the adults and many families do not have access to affordable
the ‘village’ of
mental health care. We were delighted to receive $10,300 from the IHC
Southern Utah and
Foundation to cover the costs of a bilingual Licensed Clinical Social
the Arizona Strip
Worker. Church of Jesus Christ of Latter-day Saints Humanitarian Center
This organization has provided thousands of
dollars of food and cleaning supplies to our
organization as well as providing vouchers for our families to enable them to get much needed clothing and household goods. 6
The actual value of
Donations: In FY12, we received just over $23,000 in donations from private
donated goods and
services ratio to
grant income in 2012
individuals and organizations. Some of these include:
We Promise Foundation- $10,000
St. George Kiwanis Foundation: $6,000
Salvation Army- $5,000
Woman’s Council of Realtors- $1,000
Good Shepherd Presbyterian Women - $1,000
Christmas Families topped the 2011
The economic recovery has been very slow in our service area with many of our parents still out of work or underemployed
amount by 20%,
in FY 12.
More than 50% of our total
enrollment for all our programs are when 2011 was a
households earning less than the Federal Poverty guidelines. Thanks to the generosity of our many friends and
banner year! This is
partners, we were able to provide Christmas for 63 families- all of whom were unable to get holiday assistance from any other organization. In-Kind Support
Early Head Start requires that for every dollar we receive, we must bring in 25¢ in non-federal goods or services as an in-kind match.
because the needs of
overwhelmed with the generosity of our community both young and old
our agency and the
who donated countless hours and materials to construct the TLC St.
families we serve
George playground. During FY 12 the amount required was more than twice as much as FY 11-
$315,004. This was easily matched by
donations of volunteer labor and goods as well as a donation from
United Way Dixie, bringing our inkind
Expenditures for All Programs As would be expected from a service-based program, our largest
The Learning Center
expense is our people. In FY 12, $2,080,642 was spent on wages and benefits. At $381,237, the second largest area of expenditures was for
for Families has
occupancy costs. This includes the costs of rent, utilities and upkeep at our five TLC sites. Our next largest expense is program services, which totaled $282,726. $80,753 of those expenditures were in Contract
always operated in
Services, which includes an LCSW, registered dietician, speech, occupational and physical therapists. Additional costs in this category
such a way that
include reimbursements to parents for travel to our sites as well as costs associated with child care required to attend meetings and trainings.
large swings in
In FY 12, expenditures for all programs totaled $2,957,068. This represents a decrease of $115,731 in expenditures over FY 11. The loss of
revenue from one
income reflects the total amount of additional funds we received in the previous year from the American Recovery and Reinvestment Act (ARRA). Those extra funds allowed us to make several one-time purchases of
year to the next,
Expenditures all Programs
equipment for our Early Head Start and Baby Watch Early Intervention such as what
Programs that will serve us for years to come.
381,237 FY 11 and FY 12,
Occupancy do notPersonnel interfere
Supplies with operations or
the provision of
Personnel services of the
Program Services Travel 8
Outreach & Enrollment The Learning Center for Families staff
Having solid partnerships with other agencies and the medical profession has paid off in helping us recruit families for our programs. Early
intervention program In FY
12, up slightly services to the communities we
previous fiscal year. In FY 12, our own Early Head Start services referred nearly 30 children to be evaluated for possible delays. We also focused this
serve. New in 2012
year on branding and outreach which seems to have paid off in dozens of
was the Social
referrals for services.
Networking Committee that focused on â€˜getting the word outâ€™. The results were amazing. The number of referrals from our website, brochures and radio spots increased seven-fold over last
Early Head Start A total of 168 slots were available in our EHS program through both federal funding and Arizonaâ€™s First Things First. As children aged out, we immediately filled their slot with the next family on the waiting list. In FY 12, a total of 199 individuals were enrolled in the program. All of the families were below 100% of federal poverty guidelines. Unfortunately, there were dozens more left on the waiting list for services. 9
Human Resources 2012 was a year of expansion for TLC.
We added an entirely new
We couldn’t be more
program, Healthy Families America, to serve pregnant women until their children turn five.
This required a supervisor and two home visiting
proud of the
staff. Two new Speech & Language Pathologists joined our team as well. We added an additional home visitor to our St. George site to keep up
individuals who work
with program growth in early intervention. An additional Kindermusik instructor was hired due to the huge success of that program. We started
at TLC. These
sib care, for brothers and sisters of enrolled children at three of our sites dedicated employees
requiring the addition of three part-time sib care providers. Staff Development Nothing is more important to our agency
training, supervision and retention of our staff.
and contractors work
TLC for Families
arranges both formal and informal training opportunities to enable staff to progress in their technical knowledge of our services. This was a milestone year for three of our staff members who worked very hard and were awarded their US citizenship. Six staff members completed
all hours and days of the week to ensure that visits revolve around family’s schedules and
their Baby Watch Credential, a designation by the Utah Department of Health.
Four additional staff completed coursework to renew their
credential. In addition, three administrative support employees obtained a Baby Watch equivalency which means they completed all of the
Their hard work paid
coursework but do not work directly with the children or their families. TLC supports and encourages ongoing education
off. 99% of parents
This year, six staff members
accessed our education assistance program
to continue their education, and three staff members used our student loan assistance.
provided by TLC were
One staff member completed her Bachelor’s degree in Social Work and was accepted into the Master’s program. 10
helpful and effective.
Many In FY 2012, the
instructors/ Several were requested to share their knowledge and skills through
Learning Center for
presentations at different conferences, workshops and college classes.
Staff Retention There are many “perks” to being an
in an information
employee for TLC including a great benefit package with paid vacation and holiday time, the opportunity to work a flexible schedule, and medical,
forum for the leaders of the various Relief Societies in Washington County. This wonderful connection provided
dental, vision and life insurance. Our annual staff survey indicated that an overwhelming majority of staff find TLC a great place to be employed. Our turnover rate continues to be much lower than average when compared to other early intervention and Early Head Start programs in the state. While we had 4 full time and 3 part time staff leave us this year, we also had many staff who received awards for working at TLC for 5, 10, and 15 years. Volunteers We are so grateful for the countless hours of ongoing support that we have received from the community though volunteers. Volunteers helped with our self assessment. They also served on the Board of Directors, Friends of TLC Foundation, Policy Council, Health Services Advisory Committee, the
food for our various
annual Run-for-Kids committee as well as several ad-hock committees. This year one of our regular volunteers, Naomi Ross, received
“Humanitarian of the Year” award from the Board
family activities for
of Directors and was forwarded to the Utah Head Start Association to compete with volunteers from
the whole year as
around the state. those in attendance
We had a wonderful turnout of volunteers for our Christmas effort this year that helped so many
signed up to provide
needy children in the community receive a gift for Christmas. We were the recipient of Albertson’s annual Day of Caring, a big
us with casseroles for
hit with our families. Beside donating time and money, volunteers have also helped by donating casseroles, beautiful quilts and other needed
all of our special
Blue Bunny has been our ice cream vendor ‘in residence’
providing oodles of delicious, frozen treats for events.
many of our functions. 11
School Readiness In November of 2011, we met with
2012 was definitely
parents, school district personnel and Southern Utah Head Start to develop school readiness
the year of school
goals. These goals recognized that children learn through activities and that their parents are
readiness where all
integral to creating learning opportunities and
Early Head Start
daily programs throughout
routines. In order to measure the effectiveness of our curriculum and
the nation scrambled
approach, children were evaluated using the Early Learning Acquisition Profile. At the conclusion of the first year, 98% of typically developing children maintained or improved age appropriate skills in the areas of Acquiring and Using Knowledge and Skills; and, Taking Appropriate Actions to Meet Needs.
90% typically developing
children maintained or improved age appropriate skills Positive Social Emotional development. 80% of the children with disabilities maintained or improved age appropriate skills in all developmental areas. The complete report with more comprehensive information can be found at www.tlc4families.org/#! info or by contacting us at (435) 673-5353 x101.
to meet new regulations laid out in November 2011. TLC had a real advantage in that we have been measuring infant and toddler learning outcomes
for many years as
Not content to just meet the requirements in each program, the Board, Policy Council, and staff are constantly looking inward to find ways to improve our services and supports to the communities where we have a
required under the Office of Special
presence. We have several ways to â€˜take our own pulseâ€™. Education Programs
Single Audit The FY 12 audit was rigorously conducted by Hinton Burdick. We received
(OSEP) for early
a 100% clean audit with no management recommendations. This reassures us that TLC operates with systems and procedures in place to ensure compliance with all financial requirements for all our contracts. A copy of the full audit can be found on our website at: www.tlc4families.org/#!info or by contacting us at (435) 673-5353 x101. 12
Annual Self Assessment Our 2012 Program Information Report indicators for our
Every year, we conduct a thorough “look-see” to determine if we are meeting the more than 1,800 requirements of the Head Start Performance Standards and Head Start Act. The annual self assessment conducted from February to July of 2012 found very few issues that needed improvement. All concerns were quickly rectified.
Early Head Start and First Things First program were
2012 Early Head Start Program Information Report (PIR) Our annual PIR, which compiles information specific to our Early Head Start program through August of 2012, indicated that:
hearing screening within 45 days of
from FY 2011. One shining example,
99% of children and pregnant women had a medical home identified within 90 days of enrollment.
children who were caught up on well child checks shot up by 41%.
94% of children and pregnant women had a dental home.
75% of our children were up-to-date on their well baby checkups.
50% of children were up-to-date on their immunizations.
100% of families accessed parenting education.
37% of families accessed adult education such as GED programs and college classes. Facilities
We received $5,000 from Kaboom to
great gains too as
purchase play equipment for our new St. George site. With additional donations and
many more of
lots of help from Eagle Scouts and other volunteers, we were able to complete the
them enrolled in
landscaping, 2 play areas and 4 garden boxes.
Also at the St. George site, we created a classroom for 4 year olds in a partnership with Southern Utah University
programs to improve their earning power.
We changed classrooms in
Beaver Dam and built a beautiful playground at that site. We added fencing to our play area in Colorado City and made safety improvements at our LaVerkin site.
Baby Watch Early Intervention Data We are most pleased that for the fourth year in a row, The Learning Center for Families early intervention services have beat the state average for quality services in nearly every indicator. This is truly a testament to the dedication and expertise of our staff. Data from July 1, 2011 – June 30, 2012
FFY 11-12 TLC
FY 11-12 All Utah Programs
Indicator 1: Percent of infants and toddlers with IFSPs who receive the early intervention services on their IFSPs in a timely manner.
Indicator 2: Percent of infants and toddlers with IFSPs who primarily receive early intervention services in the home or community-based settings.
A. Positive social-emotional skills (including social relationships);
B. Acquisition and use of knowledge and skills; (including early language/ communication); and
C. Use of appropriate behaviors to meet their needs.
A. Know their rights;
B. Effectively communicate their children’s needs; and
C. Help their children develop and learn.
Indicator 3: Percent of infants and toddlers with IFSPs who demonstrate improved:
Indicator 4: Percent of families participating in Part C who report that early intervention services have helped their family:
Indicator 5: Percent of infants and toddlers birth to 1 with IFSPs compared to national data. Indicator 6: Percent of infants and toddlers birth to 3 with IFSPs compared to national data. Indicator 7: Percent of eligible infants and toddlers with IFSPs for whom an evaluation and assessment and an initial IFSP meeting were conducted within Part C’s 45 day timeline. Indicator 8: Percent of all children exiting Part C who received timely transition planning to support the child’s transition to preschools and other appropriate community services by their third birthday including: A.
IFSPs with transition steps and services;
Notification to LEA, if the child is potentially eligible for Part B; and
Transition conference if child is potentially eligible for Part B.
Data from State Monitoring file review FFY 11-12 Data from BTOTS, (Baby Toddler Online Tracking System) FFY 11-12 c Count < 10; must be interpreted with caution
618 Data 12/01/11 Annual Child and Family Outcomes Survey 06/12
Highlights It is absolutely
Our open house for the St George Center was held in September 11. Hundreds of local, state and national dignitaries, including staff from
amazing what a
Senator Orrin Hatch and Congressman Mathesonâ€™s offices joined in the festivities.
difference the St.
George Facility has
made in donations,
We share this
October was celebrated by Trunk-or-Treat activities at three of our TLC sites. Dozens of children enjoyed old fashioned activities as well as parading around in their favorite costume. Also in October the Albertsonâ€™s
wonderful space with
Associates hosted a Day of Caring Carnival for all of our families with food, fun and prizes.
other programs in
November was the month that several staff as well as parents attended the Utah Head Start Association Conference in Sandy, Utah.
In December, over 200 families attended our Winter Graduation held at Tonaquint Intermediate School. Our talented children performed Christmas songs while families feasted on dozens of casseroles donated by
allowing us to
the community. In January the Red Mountain Spa
showcase all that TLC
gave us a wonderful belated Christmas gift, a used 15 passenger van. The van has been
has to offer.
very useful is shuttling staff to trainings in Salt Lake City and other distant locations. 15
In February, 4 fathers from TLC-EHS attended the National Fatherhood Conference in Anaheim.
What a year 2012 The Friends of TLC Foundation
hosted the 12th annual Run 4 Kids attended by more than 350 runners from all over the state. April was cold and snowy but the run never missed a beat.
has been! With the addition of the new Healthy Families
May is always commencement month at TLC where our Family Unity activity includes parent-to-parent
networking, buckets of fun for the children and the conferment of diplomas for children leaving TLC.
and the soaring
In June, Ginger West, a former TLC Early Head Start Parent and now a member of our board of directors, was chosen to represent all the parents served in Head Start programs nationally as a Champion of Change. At the behest of the White House, Ginger sat on a panel to talk about how her participation in TLC’s EHS program has
number of children served in early intervention, every event had many
changed her life and set her on a course of lifelong leadership at the state and
national levels. Also in June we bid adieux to Anita Gardner, our illustrious Program
than last year. It
Services Coordinator, who was the first was heartwarming
staff member ever hired when we opened our doors in 1993. During her 19 ½ years
to see so many
of devoted services, Anita touched the lives of thousands of children, many of
whom came to a special celebration held to thank her for her incredible work.
together to learn
In addition to all the special activities in FY12, Families also participated in: 50 Parent Committee meetings- 10 each in Colorado City, Hildale,
from each other and
LaVerkin, St. George and Beaver Dam. Monthly Early Head Start Policy Council meetings
share their triumphs.
4 Fatherhood activities
2013 here we come! 16
Proposed 2013 Budget The Finance & Budget Committee worked hard during the spring and into summer to set the budget for all programs for FY 2013. An integrated set of spreadsheets were designed by fiscal staff to help track costs over multiple allocations. The following budget was drafted by the Committee and passed by the Policy Council and the Board of Directors:
Early Head Start Contract
Medicaid Collections (Utah)
First Things First
Healthy Families America
United Way Dixie
CHIP & Parent Fee Collections (Utah)
Utah State Stepfamily Training Contract
Total projected revenue
FY 13 Budgeted AzEIP (fee for service)
Early Head Start
First Things First
Utah State Healthy United Way University Families Dixie America
Total Projected Expenditures