Over the past 18 years, we pride ourselves on successfully providing service to over 700 small businesses throughout the country, just like yours. By guaranteeing that our software and lending partners are the best in the industry, we insure that your office will be the best in your community.
• Our company offers a wide range of Tax Accounting, Tax Preparation, Electronic Filing and Refund Anticipation Loan Products and competitive prices with superior service levels.
• Tax Technology is a Service Bureau that provides services to Accountants, Enrolled Agents, Tax Preparers and Multi-Service Offices.
• Our stratgey! Develop and deploy a call management solution that is affordable, scalable to the business call traffic and offers features that can substantially improve worker productivity in small or large call centers at the same level as high-end traditional systems.
• What should you expect? Software Installation, Bank Set-
Up, Free Customer Support and Comprehensive Software Training.
• Conversion software available at no charge. • Variety of RAL Banks available. • Bilingual customer support available.
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(Southeastern Region) (National Headquarters)
Company History Working from his father-in-lawâ€™s living room, at the age of 17, armed with an eraser and a #2 pencil, Jose Jimenez completed his first tax return. In 1982, he and an associate founded W & J Consultants, a home-based tax preparation company located in Perth Amboy, New Jersey. For the next ten years, he continued preparing taxes and building a client base. In 1992 Tax Technology, Inc. was born. Joseâ€™s aspiration was to share his experience by giving professional tax preparers the tools needed to succeed in the professional tax preparation industry. He accomplished this by becoming an official reseller of tax software in the New York metropolitan area. Sales grew by going door to door in the growing Latin American market and through referrals from satisfied customers. In 2002, Tax Technology launched its sales and support division. This development brought Tax Technology to rank ninth overall that year for tax return production within the service bureau industry. This growth prompted our expansion into the Southeast. The Southeastern Regional office is headquartered in Haines City, Florida. At present Tax Technology, provides customer support to over 700 offices nationwide. We continue to expand our team of expert sales and service representatives. Support is available in multiple languages. At present, Tax Technology is the fastest growing company in its trade.
Exceptional Service Customer support is our top priority. We strive for excellence and we provide our specialists with the best training so that they can effectively respond to your needs. And we offer extended hours during tax season. Being a full service customer support center allows for lower wait times by implementing multiple support features, at no charge to you! Support is available via the toll free number or by logging in to our state of the art Internet chat-based support system. The call wait-time typically under four minutes and an online wait time of less than 60 seconds! Specialists are also available to assist you in Spanish, French, and even Creole. Our clients are confident that when problems arise, they will be given a quick, courteous, and most importantly, a correct answer, from any one of multi-lingual, professional support specialists. Joel Limardo, our in-house technician can help you with all your computer and technical needs. A pre-season session can be arranged to ensure that your system is working fast and effectively. Tax season is not a time for stress over computer issues. Rates vary. Call for more information about this valuable new service.
I am pleased to have partnered with Tax Technology since 2003. I have all the software I need to prepare income taxes, e-file and provide bank products. Tax Technology continually provides excellent customer support. This enables us to continue to offer these services to our clients. Tax Technology, with its excellence in customer support and services has helped grow our business. No matter how many offers we receive from other companies, I have found that Tax Technology helps small businesses like ours grow and work with confidence. Their support team helps solve all types of problems, and answers our questions in a timely manner. T. Leone Universal L. Services, Inc.
I have been with Tax Technology, Inc. since 2002. I did a lot of market research on different companies in the tax business and I never found any company, business consultant or mentor that I can rely on like Tax Technology. This is the first time that I found a company that really means what their slogan says: â€œYour Success is Our Business!â€? E. Joseph Ebenezer Tax Service
100 West Pond Road Hopelawn, New Jersey 08861 866-869-5105
39 North 6th Street Haines City, Florida 33844 877-775-8480