Indwe june 2018

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Features 20/



Acting Up

The Club of Caviar & Collaboration

An Eye on the Truth




A Doctor’s Refuge

Online Travel Management at Its Best

Ranmore Global Equity Fund




Which Spoon is Which?

Pre-FABulous Buildings

The Change-Makers Among Us

Warren Masemola


QSL Members Club

The Tshemba Foundation

Invest in Your Future


Dinner Party Etiquette


76/ Mini-Excavators with Maximum Features Bell Equipment



Who are the entrepreneurs in your business?

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Contents / Regulars

/ Travel


Need to Know


Shucking Good!


Bits & Pieces


Salt of the Earth – Lowerland


Dinner & A Movie


Hibernation Hotspots


Turn it Up!


African Journeys of Discovery




The Wonderful World of Vondeling Weddings




Radisson Blu Hotel and Residence Cape Town

/ Airline Info 06/ 98/

Editor’s Letter Meet the Crew

100/ Airline Information

/ Motoring 79/

Wham, Bam, Thank You Van!


Volvo XC40

102/ Flight Schedule 103/ Passenger Letters




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Need to Know


Swap the winter chills for a wonderfully warm reception at Umhlanga’s Oyster Box Hotel, which is hosting a number of events perfect for Dad this Father’s Day. Enjoy an educational and insightful evening on the art of drinking whisky at the Glenmorangie Dinner on 16th June. Enjoy canapés on arrival, followed by a five-course dinner paired with five whiskies. The cost is R690 per person. The perfect treat for the perfect gentleman, the Gentlemen’s Tea on 16th and 17th June is the ideal opportunity to tell your special man how much you appreciate him. Husbands, dads and granddads will love this more savoury than sweet event. Dainty cucumber sandwiches have been replaced with pork pies, beef sliders, scotch eggs and whisky truffles. The Gentleman’s Tea is accompanied by a Chivas Whisky tasting, and each gentleman will stand a chance to win a hamper of Chivas Whisky. The cost is R450 per person.




Feel the cultural pulse of the nation at the 44th annual National Arts Festival. The festival, which takes place over 11 days in the small Eastern Cape city of Grahamstown, is a packed showcase of theatre, dance, visual and performance art, film, music and more. Catch the Standard Bank Young Artists as they unveil their new work. Experience riveting performances by Featured Artist, Mamela Nyamza. Reflect on the programme and expand your mind with the Festival of Film and Ideas, and explore the exciting new Creativate Digital Arts Festival, where technology and creativity meet. And of course, don’t miss the Standard Bank Jazz Festival, an extraordinary expression of jazz talent from our own continent and beyond.



Combining classical ballet with European contemporary dance, Fire and Ice showcases Joburg Ballet’s dynamic range in two contrasting ballets, the classical Raymonda Act 3, and a world premiere by Redha, one of Europe’s most acclaimed choreographers. A jewel of ballet classicism, Raymonda Act 3 will have its city premiere in a staging by Brazilian ballet producer Guivalde de Almeida, who will travel to South Africa to stage the 19th century classic. Drawn from a full-length work and with music by Russian composer Glazunov, Raymonda Act 3 is a distillation of some of the finest classical choreography ever created into a single act. Sharing the Fire and Ice programme will be a world premiere commissioned by Joburg Ballet from leading French choreographer Redha which promises to be spectacular. Tickets are available from


Need to Know


The ECR House & Garden Show is embracing a fresh perspective with the 2018 theme, “Home is where the heart is”. This will focus on redefining the concept of a home by showcasing timeless trends and functionality along with convenient comfort, all aimed at styling a distinctive space best suited to its inhabitants – the family. Visitors can look forward to inspiring trends from well-known brands, new features for the whole family, and exciting pop-up exhibitions. Some of the highlights include: the latest trends in gardening products at Green Fingers; the Melissa & Doug Play Space to keep the kids entertained; the best in local product, furniture and fashion design curated by Discover Durban Design; a Foodie Fair, Garden Gin Bar and Craft Beer stations; as well as the Builders DIY Pavilion. Tickets are available online from iTickets or at the door.




Fromage It’s Going to Best Shared Be Classic With Friends 9TH JUNE CLASSICS, TIME SQUARE, PRETORIA


The Delheim Jazz & Cheese Fondue series plays an exciting new tune in the Stellenbosch Winelands this year thanks to the announcement of a collaboration with the Cape Town Music Academy (CTMA) and Jazz in the Native Yards. This winter indulgence of cheesy delight, wine and live jazz performances is hosted in Delheim’s cosy wine-tasting cellar, which is snug with its low ceilings and intimate tables. It’s here that the cheese-pot lids come off, melting all resistance with piping hot Swiss-style cheese. Picture pots of Gruyère and Emmentaler for ladling, dipping and smearing with a selection of delicious bites and outstanding Delheim wines. This is meal-sharing and social cohesion at its best, and an occasion best enjoyed with a group of close friends and family.


The musical spectacle Classics returns to Pretoria with a tour de force of hits through the ages. The timeless pop music of ABBA, the song-writing genius of Elton John and the raw rock ’n roll power of Queen are but a few of the highlights that will be performed by some of South Africa’s greatest vocal talents, alongside a full symphony orchestra. The angelic voice of international child prodigy Amira and the enchanting Touch of Class will once again share the stage with vocal virtuosos Jannie Moolman and Corlea. Also gracing the stage will be international vocalist Joseph Clarke, best known for his brilliant interpretation of Freddie Mercury in Queen at the Opera, as well as Tarryn Lamb and Monique Steyn. Tickets are available from Computicket, Shoprite/Checkers, and House & Home stores nationwide.


Let’s Chat You don’t have to be a tech guru to feel confident about mobile technology. If there is anything you want to know, but have been afraid to ask, pop into a Chatz store. Our assistants will be happy to chat you through absolutely any concerns you may have. From airtime costs to smartphone apps. Simply visit to find one of our stores near you.

Need to Know


Fresh from receiving a well-deserved standing ovation at New York’s respected Apollo Theatre – after a mesmerising performance of “I Will Always Love You” –South African singing sensation Belinda Davids will be jetting home to perform for local audiences in The Greatest Love of All: The Whitney Houston Show. Backed by a seven-piece live band, dancers and with stunning theatrical effects, the vocally-talented Davids will take centre stage in this jaw-dropping musical tribute to one of music’s most loved icons.





The Durban SPAR Women’s 10 km/5 km Challenge, now in its 29th year, attracts participants of all ages and sporting levels. The 5 km fun run/walk offers an opportunity for social runners and walkers to enjoy a relatively flat course, while the 10 km – part of the national SPAR Grand Prix series – provides elite runners an opportunity to clock up points and move up the log, with the overall cash prize of R185,000 in sight. All female entrants will receive race T-shirts and awesome goodie bags, as well as a breakfast pack after the race. There will also be great entertainment and fabulous lucky draw prizes to look forward to.

South Africa’s best-loved hypnotist is celebrating a record-breaking 25 years on stage at the Roxy Revue Bar, GrandWest, until 10 th June. Andre’s hilarious show has been so successful for so long thanks to his dry wit, wonderfully strange sense of humour, and his uncanny ability to get even the most stubborn people to act in strange, funny and entertaining ways at the snap of his fingers. According to this seasoned entertainer, no two shows are ever the same as every show’s volunteers are completely different, ensuring a diverse, uproarious, action-packed performance every time. Tickets are available from Computicket.


Bits & Pieces

Luxury On the High Seas Cruise operator Ponant is everything you love about the French and not a thing that you don’t. Just as the tricolour flag effortlessly unfurls behind the luxury yacht, your glass is filled with champagne, or you slip yet another Ladurée macaron into your mouth. It is hard to imagine a more luxurious experience and yet it is the explorer spirit that is most celebrated, with destination experts and renowned lecturers on board. Explore secluded bays few others can reach in such safety and comfort. Unquestionably elegant and relaxed, a Ponant voyage is an expedition of discovery accompanied by Alain Ducasse’s acclaimed culinary input.


A West Coast Treat One needn’t venture far out of Cape Town for a taste of the authentic African safari experience. Thali Thali Game Lodge, situated in Langebaan, the jewel of the West Coast, is just over an hour’s drive from the Mother City and offers an affordable, laid-back getaway, complete with luxurious en-suite glamping tents and self-catering accommodation options, game drives, nature trails, birdwatching, and even a chance to try your hand at archery. This stunning 1,460-ha game and fynbos reserve is home to a wide variety of free-roaming animals, including kudu, oryx, giraffe, springbok, zebra, ostrich and emu, and is teeming with birdlife amongst the indigenous Strandveld, Renosterveld and Weskus Savannah vegetation. The reserve and activities are also open to day visitors, so even if you’re headed elsewhere, be sure to make this a stop on your itinerary. Immersing yourself in nature has never been easier.




Taking ‘Snacks’ to a Whole New Level Lindt’s new Fruit Sensation range offers chocolate-lovers a selection of dark chocolate nibbles with soft, fruity centres in three delicious flavours. Fruit Sensation Raspberry & Cranberry promises intense notes of raspberry, married with the subtly acidic notes of cranberry; the sweetness of blueberry and the exoticism of acai combine in the Fruit Sensation Blueberry & Acai flavour; while bitter and sweet pair up to create an irresistibly complex and intense fruity centre in Fruit Sensation Orange & Grapefruit. These bite-sized dark chocolate indulgences are the perfect snack on the go – or anytime, really. The Lindt Fruit Sensation range is available at Woolworths and Lindt Chocolate Boutiques. Each 150 g re-sealable bag (like you’ll actually have any leftovers!) retails for a recommended price of R64.95.

Dinner & A Movie

Dining on the Ceiling Book a table at the Westin Cape Town’s signature ON19 restaurant and enjoy epicurean delights while feasting your eyes on a view to die for. This chic eatery is, as the name suggests, located on the 19th floor of the iconic hotel, and offers a one-of-a-kind dining experience that focuses on modern comfort food with unique, bold flavours inspired by the wonderful versatility of Mother Nature. Fresh, flavourful herbs

are picked from the restaurant’s very own rooftop garden, and Executive Chef Stephen Mandes – winner of the 2014 Ultimate Braai Master competition – is like a magician in the kitchen. With a new, exciting winter menu as well as special dining experiences on offer throughout the year, ON19 is proving to be one of Cape Town’s finest spots to dine.


Butterfly Bubbly

Love, Simon Everyone deserves a great love story. But for 17-year-old Simon Spier (Nick Robinson) it’s a little more complicated: He’s yet to tell his family or friends he’s gay, and he doesn’t actually know the identity of the anonymous classmate he’s fallen for online. Resolving both issues proves hilarious, terrifying, and life-



changing. The film, based on Becky Albertalli’s acclaimed novel, Simon vs the Homo Sapiens Agenda, is directed by Greg Berlanti, and written by Isaac Aptaker and Elizabeth Berger. Love, Simon is a funny, heartfelt coming-ofage story about the thrilling ride of finding yourself and falling in love.

South African bubbly Papillon celebrates its 30th anniversary this year. Founded and still produced by Van Loveren Family Vineyards in the Robertson Wine Valley, the range has proven, by steadfast popular vote, its eminent suitability for any occasion. Now, Papillon marks the event of its birthday with dramatic new packaging as well as a new addition. The Papillon Chardonnay-Pinot Noir Brut Rosé is the latest musthave addition to the portfolio, which comprises a Brut and Demi-Sec as well as two alcohol-free variations. The success behind the range has always been its broad appeal, which caters for tastes from dry to sweet. Papillon can be enjoyed by itself or with food, among friends and family, or as a simple and stylish refresher at the end of a long day. Papillon is available from retailers countrywide as well as online from


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Turn it Up! Multi-talented singer and songwriter, Zandie Khumalo, is finally taking centre stage as a leading solo artist, with the release of her debut album Izikhali ZamaNtungwa. The younger sister of vocalist Kelly Khumalo, Zandie has now stepped out of her elder sister’s shadow to show her fans exactly what she is made of on Izikhali ZamaNtungwa, her debut Afrosoul album. The title means “Weapons of the maNtungwa”, and is inspired by her clan name. Her heritage and identity are close to her heart, and as an Afrosoul singer, keeping it real and soulful are part of the deal. First out of the blocks of the 13-track album is “Nangu Makoti”, which is anchored in the rich traditional rhythms inspired by traditional wedding songs. It’s a fun, simple and uplifting sing-along song with infectious celebratory beats. The rousing single “Nami Ngiyalifuna” is a love song dedicated to all the singles wishing to find love one day. Love is a golden thread that runs through Izikhali ZamaNtungwa. “I sing about the simplicity of love. The little things that we women pay attention to; the phone calls until 3am, flowers, holidays and those kind of treats,” she explains. “Ungenzani” is another celebration of love as a woman shares her innermost thoughts and feelings about how her loved one makes her feel. Zandie was born in Thokoza, on the East Rand, but grew up in Nquthu, KwaZulu-Natal, before returning to Gauteng, where she moved around a lot. This nomadic life taught her to adapt to change fast. The experience also made it easy for her to straddle the vastly different worlds of modest rural KwaZulu-Natal, the vibrancy of a township, and the sophistication of city life – all these elements influence her music and the subjects she touches on. After spending many years as her sister’s stylist, backing vocalist and manager – and with much persuasion from her husband and Kelly – Zandie finally stepped into the recording studio herself. “I thought I was just singing and recording for myself, but a beautiful song came out of it called ‘Themba’, which was my first single in 2016. It went to radio and I have never looked back since then,” she explains. “I just hope this album gets me where I want to be – I dream of being on big stages overseas with the biggest names ever.” Zandie Khumalo @zandie_khumalo_gumede @zandie_khumalo





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ACTING UP Warren Masemola

Actor Warren Masemola speaks in a voice so rich and syrupy it gives you an instant sugar rush. When he orders a pot of ginger tea, his velvety tones elevate it to the most enticing item on the menu and the waitress gives a grin of recognition. Text: Lesley Stones Images ©Suzy Bernstein & Be Phat Motel Films

At 35, Masemola is one of South Africa’s best young actors, with a voice and rugged face destined for Hollywood. He can sing, dance and act in five different languages, and you’ll have heard him on countless voice-overs too. “Give that man a Bell’s,” he purrs, and the waitress and I both melt a little. THE VILLAIN OR THE HERO? But let’s cut to the chase: Is he a nice guy? He scared me witless as a volatile armed robber in the thrilling movie iNumber Number by Donovan Marsh, and as a gunslinger in the stylish Western Five Fingers for Marseilles by Sean Drummond. And on stage, he’s morphed through a series of characters, including a warlord holding an aid worker hostage in Mike van Graan’s play When Swallows Cry. Actually, he would far rather be spreading the love than spreading fear, he says. “I’ve got an audition now and I had the option of two different characters, and I chose to audition for the character who’s not a bad guy. I don’t believe I’m only made to play the bad guy, and it’s too much of a comfort zone to know that people love you for one dimension when I know I can stretch myself further than they imagine.” He’d far rather play more inspiring characters that encourage people to think differently. His favourite character so far has been MaFred in SABC1 drama, Tjovitjo, which earned him a Best Actor award in the South African Film and Television Awards – his third SAFTA so far. “MaFred is a pantsula dance group leader who tries to nourish the group’s passion and give them hope that through dance they can get off the streets and out



He’s performed in children’s theatre, spent three years touring Europe with choreographer Robyn Orlin, and appeared in TV shows like Ses’Top La, Saints and Sinners, Scandal!, Intersexions, Ayeye and Ring of Lies.

of that community, and become the better people they hope to become. It portrays a real-life experience for poverty-stricken black people, and I love it because the character stands for the voiceless and faceless communities where people don’t have anything else to get by on other than their talent.” ART IMITATING LIFE? I ask if the role reflects his own life, or whether he was fortunate enough to come from a decent background. “What’s decent?” he asks. “I had food every night and a bed to sleep on, but in my community I’d see other impoverished people and how difficult it is for them to get to where I am now. For the majority of black children in townships it’s seven times harder to achieve their dreams,” he says. “MaFred is my favourite character because he advocates love, and if we love enough, we can reach out to each other and touch lives in a positive way. I want to bring change in the world, and with my talent being acting people will get to know what I stand for – and it’s all love.” Masemola grew up in Soshanguve, north of Pretoria, and as a kid he was a great street dancer. “Townships have a lot of dances and if you know them, you become famous as quite the dancer,” he says. “Then my cousin at drama school told me I had the talent to be an entertainer and took me to audition for [dance company] Moving into Dance Mophatong.” He trained in contemporary dance for a year, then studied drama at the Market Theatre Laboratory in Johannesburg. Since then he’s performed in children’s



Opening Spread and Third Page Top: A moody Warren Masemola in the film Five Fingers for Marseilles. Third Page Bottom: Warren Masemola in When Swallows Cry, a play by Mike van Graan.

theatre, spent three years touring Europe with choreographer Robyn Orlin, and appeared in TV shows like Ses’Top La, Saints and Sinners, Scandal!, Intersexions, Ayeye and Ring of Lies. THE LURE OF THE STAGE He enjoys theatre the most because it challenges him to tap into the emotions of a character and hold it throughout the show without fluffing or anybody calling “cut”. “I’m always excited to perform, especially in theatre because I let go of myself 100 %. It’s really exciting to portray a different character and embody it without bringing myself into that character.” But theatre doesn’t pay the bills, so he survives by diversifying. “There isn’t much money in theatre and theatre work doesn’t come around often, but voice-over work comes because every day people need to advertise something. So I have a jackof-all-trades approach. When I’m not shooting for television, I’ll be shooting a film, and in-between I do voice-overs, and that’s how I live.” For the past five years Masemola has moved almost constantly from one job to the next, making him a rarity of success in the industry. His place in the global spotlight is looking bright too. “I see myself in



international work and specifically Hollywood in the future. I’m gearing myself towards that time, so when the opportunity comes I’ll be prepared,” he says. “I was lucky to go to the Toronto International Film Festival in 2017 where

we had the world premiere for two films I’m in, Five Fingers and The Number, which hasn’t been released yet. The love I got in Toronto and how people were speaking to me about how they’d enjoyed the films they’d seen me in makes me believe it’s possible.”

Welcome Home...

In the Pilanesberg National Park


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MÉCHANT OU HÉRO ? Mais permettez-moi d’aller à l’essentiel : Est-ce que c’est un type bien ? J’ai eu une peur bleue quand je l’ai vu dans le rôle d’un voleur armé instable dans iNumber Number de Donovan Marsh, et dans celui d’un flingueur dans le Western tendance Five Fingers for Marseilles de Sean Drummond. Il a joué de nombreux

rôles sur scène, ceci incluant celui d’un « seigneur de guerre » ayant pris en otage un travailleur humanitaire dans la pièce de Mike van Graan du titre de When Swallows Cry (Quand les hirondelles pleurent). Il explique qu’en fait, il préfère de loin partager l’amour plutôt que de répandre la peur. « Je vais bientôt aller passer une audition et j’avais le choix entre deux

personnages : j’ai choisi d’auditionner pour le rôle du personnage qui n’est pas celui du méchant. Je ne considère pas être fait uniquement pour les rôles de méchants ; on atteint une certaine zone de confort quand on sait que l’on est aimé pour un aspect particulier de son talent, mais moi, je sais que je sais que je peux faire tellement plus. »



Il préfère de loin jouer des personnages exaltants qui incitent les gens à penser différemment. Jusqu’ici, son personnage préféré est celui de MaFred dans la série de SABC1 du nom de Tjovitjo, rôle qui lui a permis de remporter le prix du Meilleur acteur aux Cornes d’Or (South African Film and Television Awards) – sa troisième récompense aux SAFTA jusqu’à maintenant. « MaFred est le leader d’un groupe de danse « pantsula » qui, par le biais de la dance, essaie d’alimenter la passion du groupe et de donner à ses membres de l’espoir dans le but de quitter la rue et de s’améliorer comme ils le souhaitent. Cette série dépeint l’expérience vécue de populations noires vivant dans la pauvreté, et ce que j’aime c’est que le personnage donne une voix et un visage aux communautés qui n’en ont pas et dans lesquelles les gens n’ont rien d’autre que leur talent pour arriver à joindre les deux bouts. » L’ART QUI IMITE LA VIE ? Je lui demande si le rôle reflète sa réalité ou s’il a eu la chance de naître dans un milieu convenable. Qu’estce-que vous voulez dire par convenable ? demande-t-



il. « J’avais à manger tous les soirs et un lit dans lequel dormir mais dans ma communauté, je voyais bien les autres démunis et combien il était difficile pour eux de réussir comme j’ai pu le faire. Pour la majorité des enfants noirs des bidonvilles il est sept fois plus difficile de réaliser ses rêves comparé aux autres enfants, » explique-t-il. « MaFred est mon personnage préféré parce qu’il préconise l’amour et que si l’on aime suffisamment, on peut s’ouvrir aux autres et avoir une incidence positive sur leur vie. » Masemola grandit à Soshanguve au nord de Pretoria, et enfant il était un excellent danseur de rue. « Dans les bidonvilles si l’on sait danser toutes les différentes danses des rues, on devient célèbre, » dit-il. « Et puis mon cousin qui était dans une école du spectacle m’a dit que j’avais du talent et que je devrais devenir un artiste. Alors il m’a emmené passer une audition pour faire partie [de la troupe de danse] Moving into Dance Mophatong. » Il se forma à la danse contemporaine pendant un an puis il fit des études d’art dramatique au Market Theatre Laboratory à Johannesburg. Depuis lors il s’est produit dans des spectacles pour enfants,

a passé trois ans en tournée en Europe avec la chorégraphe Robyn Orlin et a tourné de nombreuses séries télévisées telles que Ses’Top La, Saints and Sinners, Scandal!, Intersexions, Ayeye et Ring of Lies. L’ATTRAIT DE LA SCÈNE Ce qu’il aime le plus c’est le théâtre, parce que c’est un enjeu qui le force à exploiter les émotions d’un personnage et à y rester fidèle pendant la représentation entière sans faillir, sans que qui ce ne soit ne crie « Coupez ! ». « Je suis toujours très heureux de jouer un rôle, plus particulièrement lorsqu’il s’agit de théâtre parce que je me laisse aller à 100 % et que je deviens mon personnage. » Mais faire du théâtre n’est pas suffisant pour payer les factures alors il survit en diversifiant ses activités. « Il n’y a pas beaucoup d’argent dans le théâtre et le travail reste rare mais on trouve toujours du travail de voix-off parce les gens ont tout le temps besoin de promouvoir quelque chose. Quand je ne suis pas en train de tourner pour la télévision alors je suis sur un tournage de film, et entre les deux je fais des voix-off. » Depuis cinq ans, Masemola passe constamment d’un job à l’autre ce qui est une rareté dans cette industrie.

SIGN UP AND RENT WITH Sa place sous les projecteurs des media internationaux s’annonce aussi prometteuse. « Je me vois très bien faire du travail international dans l’avenir, plus particulièrement à Hollywood. Je m’y prépare, comme ça quand l’opportunité se présente je suis prêt à la saisir, » dit-il. « J’ai eu la chance d’aller au Festival international du film de Toronto en 2017 pour la première mondiale de deux films dans lesquels je jouais, Five Fingers et The Number. L’affection que l’on m’a manifesté à Toronto et la manière dont les gens me disaient combien ils avaient aimé les films m’incitent à croire que tout est possible. »







Visit T’s & C’s apply

SHUCKING GOOD! Oysters are one of those things people tend not to be ambivalent about. Like listening to heavy metal music or living in Joburg, they have their passionate fans and immovable detractors, but not very many people are indifferent. Text: Will Edgcumbe Images © Zan Le John Photography, Oysters R Us,

It’s no surprise to find that there are rituals to eating oysters that make newcomers feel a little insecure. How do I shuck an oyster without taking off my forearm? Do I have to dab on Tabasco sauce? (And is it just added to hide the taste of the oyster?) Do I chew or swallow it whole? When do I get to swig the champagne? Must I own a racehorse to partake?

the best accompaniment is the environs, and those in the know would say there’s no better place to guzzle oysters than Knysna. These fascinating little bivalve molluscs have become synonymous with the Garden Route town, which has a rich history of oyster production, though this has somewhat declined in recent years. Knysna’s reputation as the oyster capital

first Oyster Festival took place in 1983, but as the popularity of the festival grew, so did the challenges facing the oyster farms. Issues including rumours of water quality problems, permits not being assigned, and seasonal flooding (exposing the oysters to fatal levels of fresh water) meant that in 2010 the last farm in the estuary closed. Now, there are some who are trying

THE LOCAL CONNECTION Regardless of whether you prefer to eat your oysters with a squeeze of lemon or a dash of hot sauce, arguably

of South Africa is, in many respects, purely down to the town’s history. South Africa’s first commercial oyster company was founded in Knysna in 1948, and business boomed in the 1970s and onwards. The

to kick-start cultivating oysters in the lagoon again – they say that the presence of oysters will improve water quality in the lagoon and this obviously has other benefits. Nevertheless, it’s still early days.




GROWING OUR OWN Interestingly, the cultivated oysters so synonymous with Knysna were never from Knysna anyway, but originally came from the Sea of Japan. And, whilst Knysna was a popular oyster-rearing location, our cultivated oysters are now grown predominantly at Saldanha Bay on the West Coast and Algoa Bay in Port Elizabeth. The Knysna Oyster Company (, founded in 1949, specialises in producing Pacific oysters, which they farm in Algoa Bay. This farming process is incredibly interesting. Juvenile oysters (called “spats”) are imported from hatcheries elsewhere in the world, such as Namibia or Chile. They’re just 3 to 4 mm in size and are stocked in a floating nursery whilst sea water is pumped over them until they reach 15 to 20 mm in size. They’re then placed in nets and suspended under floats in the open water, where they are cleaned and sorted every two months. When they reach about 25 g in weight, they’re shipped to Algoa Bay and cultivated in nets hanging down off what are called long lines, anchored about a kilometre out to sea. Here they grow to maturation, before being harvested, cleaned, purified and then shipped fresh to your nearest restaurant. ENDEMIC OYSTERS Those in the know say that whilst cultivated oysters are great, nothing beats the indigenous common rock oyster, and local wild oyster pickers do the gruelling work to pry these tenacious molluscs off the rocks – all the while dealing with icy sea water, sunburn, and exhaustion. These pickers supply some restaurants in Knysna directly, meaning you can enjoy ultrafresh, local oysters and compare them with the cultivated kind. There are very few commercial pickers and bag sizes are limited, so wild oysters are something of a rare commodity. One place you can enjoy them is Oysters R Us ( / 082 578 6817), a rustic farm outside Wilderness which celebrates all things oyster and seeks to educate visitors about these amazing little creatures. Their fresh oysters are supplied



First Page: Most of the oysters plated in front of us are matured on the West Coast or in Algoa Bay. Second Page Top: Knysna Lagoon has a long history of oyster production, but those days are now past. Second Page Bottom: The Pick ‘n Pay Knysna Oyster Festival may still centre around this king of molluscs, but it is also packed with races and adventure activities. Third Page: Oysters R Us is a rustic venue all about the oyster. Here you can also taste locally picked common rock oysters.

by local pickers, and their oyster tank system can hold and keep up to 4,000 oysters alive at a time. THE OYSTER FESTIVAL So Knysna isn’t quite the oyster production hub its reputation would have us believe, but let’s not begrudge Knysna its title. Let’s face it, if nothing else, it’s not

a bad setting in which to enjoy seafood, and there’s an entire annual festival which revolves around this humble creature. Now called the Pick n Pay Knysna Oyster Festival, this annual celebration has expanded over the years to become a premium sport and lifestyle bonanza. So while the oyster is the star of the show, even if seafood isn’t your thing, the

A Club of Caviar &

COLLABORATION Two entrepreneurs are turning the idea of the traditional members’ club on its head. Text: Lisa Witepski Images © Supplied

Cigars. Brandy. Brown leather. And the smell of exclusivity. This is most likely the stereotype that pops into your head when you think of a members’ club – but all that’s about to change, if Ronald Ndoro and Rahim Rawjee have their way. The duo have conceptualised a new type of club, as far from the stuffy traditional gentleman’s venue as could be. Indeed, when QSL Members Club opens its doors in October, it will be to



people who have a desire to collaborate and co-create. AN AUSPICIOUS MEETING Rawjee explains that the idea started taking shape when he and Ndoro met at a wedding two years ago. As the force behind Library Covent Garden, Ndoro had already started on his path of creating unique spaces where like-minded individuals could form communities. He

was busy negotiating the establishment of his next venture in New York, when Rawjee showed him premises he had already secured in Milpark, Johannesburg. “We decided why New York? We are all African. This is the perfect place for a private members’ club.” Rawjee’s confidence is interesting, given that – with the exception of establishments like The Rand Club – the private members’ club isn’t exactly


Rawjee insists that QSL’s raison d’être isn’t simply providing an aesthetically pleasing place where people can relax away from home or the office. “It’s all about bringing people together,” he says.

a thriving phenomenon in Africa. Fair enough, he allows, but adds that the continent has seen nothing quite like QSL, either. “If Starbucks, the Four Seasons, Mesh Club, the Slow Lounge and a gym had a baby, this would be it!” he says. ALL THE BELLS AND WHISTLES Indeed, the club’s planned amenities read like a description of the world’s finest hotels. Members will have access to a 24hour concierge, and can stay overnight in one of 32 bedrooms. They can while away the hours in the lounge, take a dip in the pool, take in a movie at the cinema, indulge in cocktails at the champagne bar, order a suit at the bespoke tailor, or buy one at one of several “artisanal retail” outlets. They can also get some work done in designated meeting rooms, or host a conference – perhaps even stage an event. And, maybe best of all, they can enjoy food prepared by a Michelin-starred chef at one of three restaurants. All of this is very nice, but Rawjee insists that QSL’s raison d’être isn’t simply providing an aesthetically pleasing place where people can relax away from home or the office. “It’s all about bringing people together,” he says. “We’re looking to create a community of designers, artists, athletes, bankers – people who perhaps wouldn’t ordinarily find themselves mingling, but who are united by a common interest: exploring.”



A MEETING OF MINDS Whether that’s exploring personal growth or opportunities is up to the individual but, as Rawjee says, neither is likely to happen in our modern environment unless there is collaboration, and this is precisely what QSL seeks to foster. “The location of the Club at the foothills of Johannesburg’s cultural precinct – with the Johannesburg Art Gallery and the Market Theatre close by – is crucial in this regard,” he explains. “It allows us to attract a less homogenous crowd than you’d find in the business districts. Plus, it’s in the dead centre of Johannesburg. This means that it’s accessible to people of different cultures, viewpoints and environments. It’s about plurality and inclusiveness.” And this, in turn, means that there will be some very interesting conversations taking place between QSL’s walls. GOOD FOOD MAKES GOOD FRIENDS The fact that the people having these conversations are ensconced in luxury is a happy plus. In some ways, it’s inevitable, given Rawjee’s background as the creative force behind couture atelier Row G. And it’s also undeniable – particularly in the culinary area of the Club. Daniel Galmiche, the Michelin-starred chef who made his name at 190 Queen’s Gate in London, explains that food is one of the Club’s major attractions.



First Page: Ronald Ndoro is not new to the idea of members’ clubs - he was the force behind Library Covent Garden in London Second Page: Artist impressions of what QSL Members Club will look like when it is unveiled in October Third Page: Rahim Rawjee (Left) and Ronald Ndoro (Right) plan to make QSL Members Club a place where like-minded individuals can interact and create communities Members will have a choice of three dining options, from fine-dining to African fusion and bistro fare. What’s on the menu? Although Galmiche will give a nod to South Africans’ love of meat with game dishes, he says that seafood is his first love – which means that there will be loads of fresh fish options, often with a Mediterranean accent. Ingredients will be seasonal, with a great emphasis on local producers and sustainability. Rawjee expects QSL to become a home for between 1,500 and 3,000

members – ideally, an equal mix between South African, African and global citizens. “The idea here is to take Africa forward. This is a space that champions thought,” Rawjee concludes. And if thought gives rise to change, then this private club could be the birthplace of a true African Renaissance. Membership fees start at R10,000 a year. Corporate and spouse memberships are also available. For more information, visit

An on the


Over the years, many myths surrounding eye health have popped up, but it is important to be able to tell the true from the false to better understand how to take care of your eyes.

Text & Image © Spec-Savers

FALSE: READING IN DIM LIGHT IS BAD FOR YOUR EYES For centuries, before the invention of electricity, people worked in very poor light conditions, but while this may have fatigued their eyes, it didn’t necessarily damage them. To avoid eye fatigue, be sure to read in ample light, though. FALSE: EATING CARROTS WILL GIVE YOU PERFECT VISION Carrots contain Vitamin A, which is good for your eye health, but other foods also contain Vitamin A, so eating specifically carrots has no direct impact on the overall health of your eyes. FALSE: SITTING CLOSE TO THE TV WILL DAMAGE CHILDREN’S EYES Children are able to focus at close distances without causing any strain to



their eyes. Children who are near-sighted (myopia) also sometimes have to sit closer to the television in order to see. Again, this may cause eye fatigue, but won’t damage their eyes. FALSE: STARING AT COMPUTER SCREENS CAN DAMAGE YOUR EYES Discomfort – rather than damage – can be caused by staring at a computer screen for too long, as you blink less, which causes “dry eyes”. To avoid this, try to take regular breaks to give your eyes a rest. Looking at objects further away often relieves the feeling of strain on your eyes. FALSE: YOU SHOULD AVOID READING FINE PRINT IF YOU HAVE WEAK EYES Though your eyesight may deteriorate as you age, you can’t “wear out” your eyes by reading small text.

RECOMMENDATIONS TO HEED INSTEAD Maintaining good eyesight includes wearing sunglasses in harsh light, turning on the blue light filter on your smartphone, ensuring your computer monitor is slightly lowered so you look down at your screen, eating a balanced diet, and taking vitamin supplements. It is best to have regular check-ups with a professional optometrist for a thorough and accurate eye test. If you are experiencing persistent discomfort, get a head start on dealing with any developing conditions by scheduling an appointment with your nearest SpecSavers optometrist. At Spec-Savers – thanks to years of experience and in-depth knowledge – they will give you the facts, and not the myths. Visit to book your appointment today.

Fine Food, Fine Wine

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SALT OF THE EARTH The idea of farming is often a romantic notion to those of us stuck in the city. Deep inside many of us, perhaps, is a small yearning to cast off the smog, the business jargon and the relentlessness of urban living and trade it all in for the stillness of a farm, or perhaps that bone-tired rest from an honest day’s work in the sun. Text: Will Edgcumbe Images © Supplied

Whilst farming is all that, it can also be something of a merciless endeavour, showing up one’s frailties in the face of nature or a merciless market. The reality usually falls somewhere in between. It’s extremely hard work, but equally rewarding. And though it’s hard to ignore all the dire predictions about the future of farming – from economic issues to climate change – all it takes is coming across one farm which proves that doing things right is a viable way to make a living, and it kindles real hope for the future.

THE SIXTH GENERATION TAKING A NEW APPROACH Lowerland, on the northern bank of the Orange River near Prieska in the Northern Cape, is exactly that farm. Bertie and Alette Coetzee and their team focus on conservation agriculture and holistic management, and are steering Lowerland towards a regenerative, sustainable model for agriculture – and proving that permaculture can be applied on a larger scale. “I’m the sixth generation that farms in this area. My grandfather bought this piece

of land in 1965 and started pumping water with a diesel engine, and my parents started farming here in 1980,” Bertie says. “In the 37 years they have been on Lowerland they have seen and grown it all, from potatoes, seed onions, peanuts, cotton, maize and wheat to wine grapes and wine, cattle [Bonsmara stud], pecan nuts, and now finally organic produce. My wife Alette and I arrived here in 2013 and we have pushed the farm towards an organic operation.” Before joining the farm, Bertie enjoyed a stint as a musician in the successful band




In just a few years, Lowerland has become one of the flagbearers for permaculture at commercial scale.

Zinkplaat. While recording their last album, Bertie spotted a compost heat outside the studio. Something clicked, and he signed up for a composting course as well as brandyand winemaking courses. PRIMED FOR PERMACULTURE “Alette had health issues at the time and she ended up doing a permaculture and natural building course at Berg-en-Dal in Ladismith [in the Western Cape]. When she came back I couldn’t understand a word that she was saying, so I signed up for an online course with Australian permaculture guru, Geoff Lawton,” Bertie says. “I realised that permaculture can and should be practiced on a broad or commercial scale and that it is not necessarily only for backyards or small homesteads. I also realised that we were already practicing most of the principles on our farm. That encouraged me to embrace the philosophy and to make it happen as soon as possible.” Bertie isn’t kidding about the timescale. In just a few years, Lowerland has become one of the flag-bearers for permaculture at commercial scale. If permaculture is an unfamiliar term to you, the gist is that it’s the development of agricultural ecosystems intended to be sustainable and self-sufficient. Consider this quote by



Wendell Berry: “Nature includes us. It is not a place into which we reach from some safe standpoint outside it. We are in it and a part of it while we use it. If it does not thrive, we cannot thrive.” In a sense, sustainability comes down to soil health – it’s the soil from which plants, animals and humans ultimately draw their nutrients, and so every activity needs to nurture and protect the soil. This means that monoculture (growing a single crop year in and year out) is a bad idea. Rather, rotating

or simultaneously growing complementary crops and livestock can protect the land whilst reaping from it. It certainly sounds like a sustainable idea in the true sense of the word – environmentally, socially and economically. “We rear mostly cattle and sheep. Pigs we bring in to finish rotten pumpkins in autumn. We have wine grapes and pecan nuts as our perennial orchards. We make our own wine and shell and sell our own pecan nuts. We farm pumpkins for the export market, and

then maize and different wheat varietals for our stoneground milling operation, called Lowerland Whole Grains. These crops are all fully certified organic,” Bertie says. They manage all this without using herbicides. Rather, through clever use of timing, grazing, planting a diversity of species in combination, and even allowing weeds and grasses to take their course, the soils on the farm are in a healthy state. Bear in mind, they also manage this in the relatively unforgiving environs of the Northern Cape, where both frost and heat waves are a real danger. A GLASS OVERFLOWING The team at Lowerland have also proven that world-class wines can be produced in the Northern Cape, as it shares traits with some of the world’s greatest regions. “I feel that our wines are unique because of the region or terroir – somewhere between the Upper Karoo, Kalahari and Boesmanland, with an altitude of 1,000 m, 700 km inland, and with an interesting microclimate next to the river,” Bertie explains. “When I arrived on the farm, I decided to farm the vineyards organically, because I wanted to do natural ferments and then you wouldn’t want to spray your grapes. I also felt that we needed to give the grapes the chance to express themselves without micromanaging with fertilizers and chemicals. That, for me, is terroir.” What they’ve achieved is no small feat, proving wrong the sentiment that permaculture can’t be done at scale. This isn’t to say that there aren’t challenges, but Bertie and his team are inspiring and on a wonderful path. “The biggest challenge with this approach is the market. When you start farming without agro-chemicals, in a diverse operation, with integrated produce and rotations, the whole business model changes,” Bertie says. “When you take fertilizer out of the picture, the operation needs to become very diverse and interconnected. This is beyond organic – it is permaculture and it works in closed loops. Suddenly you need to learn all about different crops and animals in a very short time, while you are on the road looking for different markets for multiple products. This is a different kind of scale. It is the diversity scale, where you can be everything for your clients and provide them with all the nutritious, seasonal produce that they need.” You can find out more about Lowerland’s produce – and purchase their phenomenal wine – at



Opening Page: Workers at Lowerland seed a short season cover crop cocktail to balance soil nutrients before planting organic wheat. Second Page Left: Tiaan Lottering “Pastoor” is on his second year of training on the Future Farmer program and he always has a smile on his face. Here he is harvesting Merlot. Second Page Right: Bonsmara calves in a mob grazing system. The cattle on Lowerland plays an integral part in their rotations and only feed on pastures. Second Page Bottom: Flowers in the cover crop and pasture mixes attract pollinators, predators and other beneficial insects for the whole year. This Page Top: A selection of Lowerland’s world-class wines. This Page Middle: Gilga finding some shade in the rolled cover crop mix of oats, vetch, radishes and clover. Organic maize are planted straight into this live green mulch carpet.

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HIBERNATION HOTSPOTS Days are shorter, nights are longer and the morning drive into work often happens before sunrise – all signs that winter has well and truly arrived. ‘While it may be tempting to try and stay clear of the chilly weather, now is a really good time to explore all that South Africa has to offer – at reduced rates,’ says Christa Badenhorst, Premier Hotels & Resorts’ Marketing Manager. These are a few of her favourite winter holiday spots. Text & Images © Premier Hotels & Resorts

CELEBRATE THE SEASON WITH SNOW For many South Africans seeing snow is a special experience. At places like Premier Resort Sani Pass, it’s pretty much guaranteed. Situated on the slopes of the Southern Drakensberg, guests can enjoy snowball fights and making snow angels, as well as 4x4 excursions up the Sani Pass, hiking, biking and horse rides up the mountain to Lesotho. After a day of activity, guests can unwind with a meal in the Maluti Restaurant while overlooking the majestic Drakensberg mountains, or head to the historic pub at the nearby Premier Hotel Himeville Arms for a drink. DEFROST IN DURBAN For a warmer winter break, Durban is a must thanks to an average maximum temperature of 23 °C between May and September. At Premier Resort Cutty Sark on the South Coast it’s easy to explore the beautiful beach and diving spots around Aliwal Shoal in this multicultural melting pot. No visit is complete without enjoying a real Durban curry, and guests won’t have to stray too far to find one as the in-house Mariner’s Cup Restaurant is renowned for its fresh cuisine infused with local Durban flavours.

WILDLIFE SPOTTING Winter is the best time of the year for spotting wildlife at Premier Resort Mpongo Private Game Reserve, as the grass is low and the bushes and trees are bare. Because it’s the dry season, the animals will migrate towards the water, making dams, rivers and water holes a hive of activity. As the reserve is situated in the Eastern Cape, temperatures during the day are typically pleasant, making it ideal for the game drives or safari walks on offer. COME TO THE CAPE Cape Town has an undeserved bad reputation for winter holidays, mainly due to its winter rainy season. However, there

great indoor activities that make a trip to the Mother City worthwhile. Although it’s unlikely that anyone will want to brave the waters of the always icy Atlantic Ocean, the Winelands with their beautiful settings, barrels of vino and fireplaces beckon. With winter being the low season for tourists, tour operators and attractions discount their rates heavily. “By mid-year we are all in need of a break and some R&R. With less crowds than at peak holiday periods, as well as better rates, it’s the perfect time to throw your much-loved sweater and warm slippers into a travel bag and head off to your favourite destination,” Badenhorst says. For more information on Premier Hotels

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A DOCTOR’S REFUGE Despite the government’s efforts to bridge the very large gap between the rich and the poor and dispossessed, South Africa remains a land of concerning contrasts. This is particularly evident in the lack of access to healthcare in rural areas, where facilities are limited and there are fewer healthcare professionals to attend to the population. Even when provided free of charge, the cost of travel and time to a clinic from remote areas of the country poses a significant barrier for a lot of people, as does the number of doctors working or volunteering in the public sector, resulting in overall poorer health. Text: Julie Graham Images © Chris Collingridge

Sister Maureen Dunnett assisting local patients during her visit

The Tshemba Foundation, designed specifically to bring medical practitioners from South Africa and abroad to serve such communities, is ushering in what is considered to be a new era in medical volunteering. The foundation was founded in 2014 by Neil Tabatznik and Godfrey Phillips when they reached a point where they were unable to turn a blind eye to the inequality of healthcare. The foundation’s

mission is to improve access to medical care for the rural population of the Mpumalanga/Limpopo region. Initially wanting to help the community by building a clinic, Tabatznik soon discovered that much of the infrastructure was already in place for medical care – the problem was the lack of doctors, dentists, and other medical practitioners.“Structures are not what’s needed, it’s the personnel.

The shortage of doctors and medical practitioners in these rural areas is bordering on obscene,” Tabatznik explains. GIVING BACK WHILE ENJOYING THE BUSH And what better way to encourage doctors and practitioners from around the world to offer their much-needed services than by giving them an opportunity to be



Doctor’s Refuge at sunset

fully immersed in the beauty of the African bush? The Tshemba Doctor’s Refuge, a part of the Tshembe Volunteer Programme (which offers both short-term and longterm positions), opened in 2017, and has since been attracting first-class medical practitioners from around the world. Set on six hectares of pristine land within the Moditlo Game Reserve just outside Hoedspruit, the luxury accommodation can sleep up to 18 volunteers in nine chalets, and four additional volunteers in a communal house – all free of charge. “It’s built for doctors who have a wealth of knowledge and experience. This is their chance to give back,” Tabatznik says. “We built this stunningly beautiful and comfortable lodge in a Big Five conservation area where doctors can rest, relax, and take in the peaceful wonders around them. Our idea is to provide doctors with a refuge after they’ve spent the day working in gruelling and obstacle-riddled conditions. Practising medicine without the necessary equipment is much more challenging than what they are used to.” This unique offering provides doctors and healthcare professionals from across the globe with a tranquil base in which to wind down, exchange ideas, create



Informal nurses consultation

medical solutions, and connect with peers in a beautiful space. There are a number of activities that can be arranged on their days off, such as safari and game-viewing adventures, wildlife-photography courses, and the opportunity to take in some of the most spectacular scenery in Africa. Hiking, 4x4-ing, white-water rafting, mountain

biking and helicopter rides are just some of the ways in which to explore this truly magical region, home to the renowned Kruger National Park, nearby Blyde River Canyon and more. And, in keeping with the foundation’s mission to assist the communities nearby, there are ample opportunities to experience the town of

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Hoedspruit and its surrounds and really connect with the locals. LENDING A HELPING HAND Once at the Tshemba Doctor’s Refuge, doctors and healthcare professionals are placed where they are needed most. A large number will be sent to work at the nearby Tintswalo Hospital in Acornhoek. It is a government facility established in 1937 that provides comprehensive healthcare – including malnutrition, malaria, maternity, HIV and TB-related treatment, care and support services – to about 300,000 people, many of whom live in poverty. Others may find themselves offering their services at the Tshemba Women’s Clinic in Hlokomela, a project of the Tshemba Foundation promoting women’s health. “We have an Memorandum of Understanding with the Mpumalanga Department of Health who allows us to place our doctors and nurses in their hospitals and clinics,” Tabatznik says. “However, we must stay cognisant of the number of volunteers we accept at a time, as the Tintswalo Hospital only has six permanent staff doctors. Hence, we look at

what we do as organised volunteering that you don’t have to pay for to attend.” Tshemba’s mission is to provide volunteers with a stimulating and challenging working environment and it is already having a life-changing impact on

Barbara Mcgorian enjoys the serenity of the bushveld.



medical practitioners and patients alike. This, coupled with a unique luxury African bush experience, makes it truly special. For more information, contact the Tshemba Foundation on +27 64 507 5527 or visit Inside the Doctor’s Refuge

Volunteer Today Tshemba needs doctors, both general practitioners and specialists, as well as professionals with healthcare experience and expertise, including but not limited to: dentists, nurses, nurse practitioners, midwives and epidemiologists. Priority will be given to volunteers who can commit for two to 12 months. All medical volunteers must be fully licensed to practise in South Africa. For those who are not currently licensed in South Africa, Tshemba will do their best to obtain all necessary permits and licences on their behalf. “The mission of Tshemba is empowerment. I only spent one week at Tshemba, but it was an experience that touched me deeply. Although the staff is completely overwhelmed by the amount of work, they are hungry for knowledge and incredibly friendly. Even the patients are humble, friendly and unbelievably grateful. The whole experience left me in awe. I am thrilled to return, not only because of the lavish accommodation and the breathtakingly beautiful Lowveld, but also to continue working with the amazing people that are so desperate to learn and care for those in need.” – Dr Hennie Nortje, Diabetologist


of Discovery

There are roads in Africa that lead to places that are more than just destinations. These are the places that have the same allure now as they did when explorers first discovered them, and to this day beg to be rediscovered and experienced by modern-day adventurers. Text: Nicola Weir Images: ©

Wildebeest Migration - Serengeti

WITNESS AN EPIC RUN IN THE SERENGETI Around 1.5 million wildebeest migrate across the plains of East Africa every year, making the Serengeti Migration one of the 10 Natural Travel Wonders of the World and a bucket-list safari experience. No specific time of year is ideal for seeing this natural spectacle, as the migration continues throughout the year – it just depends which part of the migration you would most like to see. The herds of wildebeest, interspersed with zebra, stay on the short-grass plains in the southern part of Tanzania from January to March, and calf births can be seen during a short window in mid-February. The herd then gradually spreads out as the rains end in May, and their migration begins as they head north-west towards the Grumeti

River. They typically linger in this area until June before moving north to arrive on the Kenyan border in late July and August. They remain there for the rest of the dry season. As the short rains begin in November, the wildebeest once again start to move south and arrive back on the plains in December. Expert Africa can assist with booking tours and accommodation along the entire route of the migration, where visitors can also expect to see zebras, cheetahs, elephants, giraffe, assorted antelope, hippos, a multitude of bird species and of course – well-known and feared among wildebeest – crocodiles. Visit for more info. PLUNGE OVER THE EDGE IN ZIMBABWE Known to locals as “The Smoke that Thunders”, Victoria Falls is one of the most

spectacular natural sights in the world. The falls – a UNESCO World Heritage site – are located along the boundary of Zambia and Zimbabwe where the Zambezi River falls 128 m to create the largest curtain of falling water in the world. The falls are 1.7 km wide and almost 550 million litres of water cascade over them every minute. As a result, the spray is visible from up to 30 km away, and visitors can hear the thrilling rumble of the falls long before they reach them. The town of Victoria Falls offers many expeditions focused around this incredible natural wonder. You can don a raincoat and explore the waterfall’s lush and beautiful surrounds, or you can take a canoe trip on the river upstream from the falls, which is a relatively placid expanse of water, home to hippos and crocodiles. For the more adventurous, the Victoria Falls bungee



jump is among the highest commercial jumps in the world. Alternatively, you can fly a micro-light aircraft over the falls, or go white-water rafting in the Batoka Gorge below them, braving the most thrilling commercially runnable rapids in the world. SEARCH FOR DESERT GOLD IN THE KALAHARI Under the endless sands of the Kalahari lies a hidden treasure – the Kalahari truffle. Known as desert gold, Kalahari truffles are not to be confused with their European cousins, which are far denser and more flavoured. The desert variety are naturally occurring and cannot be grown or cultivated. They are named after the Kalahari region where they were first discovered by European settlers. Many describe the taste of these truffles as being similar to a Porcini mushroom. They are very nutritious, and extremely high in protein. The truffles appear erratically, about once every four years, between April and May, depending on rainfall. The truffle season is brief, lasting only until the first frost. A truffle safari can be quite an adventure, as they grow beneath the ground, hidden by sand and long grass, and only betray their presence by a small crack on the surface. If you are lucky enough to find some, though, there are many delicious recipes for truffle-infused dishes. Head to Upington and its surrounds to search for these nuggets of gold. Tswalu Kalahari ( is easily the most luxurious of the accommodation options on offer. JOURNEY TO THE CENTRE OF THE EARTH IN TANZANIA Once a gigantic volcano, the Ngorongoro Crater in Northern Tanzania is the largest intact caldera in the world, and shelters one of the most beautiful wildlife havens on earth. This literal Garden of Eden is noted as one of the 10 Natural Travel Wonders of the World and is the ideal destination for avid game spotters. An estimated 25,000 large mammals are resident in this bowl of plenty, including large herds of wildebeest, endangered black rhino, and lions. Nomadic cheetah move in and out of the area and leopard are often encountered in the Lerai Forest.



Victoria Falls - Zimbabwe Kalahari Desert - South Africa

Ngorongoro Crater - Tanzania

Both golden and black-backed jackal are abundant, while normally shy and nocturnal serval are frequently spotted during daylight hours. Vast numbers of buffalo, zebra and Thomson’s gazelle also occur. When the grasses are short in winter, it is easy to spot even small predators such as caracal. The Lerai Forest, the permanent marshes on the crater floor, and the highland meadows provide the best sightings of elephant in the crater area. The dense forests on the slopes and rim of the crater provide shelter for them, as they pass silently through the forest depths. In a triumph of

conservation efforts, buffalo, which were once completely absent from the crater floor, have returned in large numbers. The saline waters of Lake Magadi attract both the lesser and the greater flamingo, with flocks of several thousand forming when the lake is low. Other bird species on the crater floor include ostrich and Kori bustard, the world’s heaviest flying bird. Beautiful andBeyond Ngorongoro Crater Lodge sits right on the edge of the crater, offering unbeatable views over Ngorongoro. Visit for more information.

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Online Travel Management


Travelit, in partnership with Tourvest Travel Services, focuses on the SME (small to medium enterprises), public sector and the corporate market, with specific niche solutions for each one of these sectors. To deliver a complete end-to-end travel solution, it’s essential to provide services to procurement, HR, finance, IT, travel arrangers and authorisers, as well as the executive management team. Text: Diana Albertyn Image © Supplied

“Our technology enables us to configure and implement the solution based on the client’s exact requirements, to deliver on travel policy compliance, finance and authorisation controls, and process efficiencies every business is looking for within the African market,” says Wayne Muirhead, Travelit’s Chief Sales Officer.

trip directly online,” he notes. “The travel arranger is required to jump from website to website, prices are constantly changing, and they’re further frustrated by having to wait to get the go-ahead from the manager/traveller.”

THE TRAVEL CHALLENGE FOR SMES The South African and African marketplaces consist of a number of challenges, the largest concern being cost savings. With Travelit, the traveller can select their requirements based on a large range of options across multiple suppliers, whilst adhering to their company’s travel policy. The company also provides an expense-management solution, and travellers receive discounted prices based on Travelit’s aggregated buying power, including individually negotiated corporate deals and web rates. When faced with issues such as where to stay, the best airline to choose, and which car to rent, the Travelit client is provided with every available supplier to choose from – on one single platform. Another challenge within the industry is communication with the traveller on the move. Travelit’s mobile app is designed to provide instant communication to the traveller and support the company’s duty of care programme. There is also a fully backed up 24/7 call centre to support travellers. Authorisation, pricing, transparency and finance are also important concerns for many business owners, Wayne says. “It is extremely challenging to book your entire

THE SIMPLE & POWERFUL SOLUTION Travelit is the leading online travel solution within the African marketplace, with over 900 corporate travel clients, and over 30 government departments. What makes the solution truly outstanding is that no onsite implementation is required. Users gain access to the Travelit solution, which uses the latest cloud technology. This significantly reduces costs and implementation timelines. Large clients can be set up within a matter of weeks, and smaller clients can be trading within a day. “Travelit has worked closely with leading players in the financial services sector to deliver modern virtual credit card technology to our customers and our suppliers,” Wayne explains. He adds that this eliminates credit card fraud, dramatically improves credit card reconciliation, and provides immediate payment to the supplier for their services. Travelit’s 375 ,000 users are supported nationwide by more than 10 leading travel-management companies. These



users experience all the efficiencies and benefits of the technology, along with personalised service from a qualified travel consultant. “Travelit is a full end-to-end travel and expense management solution, which can provide a tailored and unique travel solution to meet your exact business requirements,” Wayne concludes.

The Wonderful World of

VONDELING WEDDINGS Choosing the right wedding venue is often the most challenging part of any nuptial planning process. For those wanting to get married in the Cape Winelands, few venues have more “wow factor” than Vondeling Wines. This British-owned winery is tucked away in the Voor-Paardeberg region, and offers couples the opportunity to get married at one of the most intimate, not to mention unique venues in the Cape. Text: Charlotte Rogers Images © Ryan Abbott A DAPPLED CHAPEL The venue boasts a fully-anointed chapel, St Clement’s Chapel, which was completed in 2013. The classically-styled St Clement’s is a picturesque place to tie the knot. The locally-made stained glass windows allow plenty of natural light to flow into the chapel, tinted by ornately painted vines and the bright colours that spread across each windowpane. The chapel can seat up to 100 guests on locallymade wooden pews, which complement the stone interior to perfection. The imposing, yet charming organ was made in Germany over 40 years ago, and is now being regularly used to notify guests that blushing brides are on their way down the chapel’s aisle. A WARM RECEPTION Once the ceremony is complete, guests are guided to the function venue, which is about 100 m from the chapel. The dining area is light and bright, with high thatched ceilings, creating the kind of relaxed elegance that some pay wedding planners thousands of rand to replicate. The subtle influences of Cape heritage mean that nostalgia, modernity and minimalism effortlessly come together to give the reception room a unique feel. Drinks and canapés can be served on the veranda, which is fitted with lights and speakers so guests can mix and mingle, while nibbling on something delicious. As their wine is some of the country’s best, couples who book their weddings at Vondeling are offered the opportunity to buy Vondeling wines at a very competitive rate – and, because you’re on a wine farm, running out of wine is near impossible!



A PLACE TO STAY Vondeling and a few select guest houses within a 10 km radius of the estate are able to accommodate up to 100 guests in total. The Vondeling Farm House is the perfect place for the bride and groom to prepare for their special day. The two-storey house can comfortably accommodate 14 people, and the downstairs rooms give the bride and her bridesmaids plenty of light, air and space to prepare themselves for the day ahead. The groom and his groomsmen can take the upstairs rooms, with the communal area (complete with DStv) being perfect for some relaxing chill time. The house has Wi-Fi and a 20 m swimming pool, as well as a resident Great Dane named Bella, who is more than happy to lend a hand with any task – as long as it involves food. Vondeling Wines combines every element that couples want for a wedding day with stunning ease, including views which are, quite simply, unrivalled.

For more information on how Vondeling could be the perfect venue for you, visit


SA Express delivers your cargo to 17 destinations in the region. In today’s fast paced business world, getting things to where they need to be ‘just-in- time’ – safely and efficiently – airfreight is the way to go. Partner with SA Express for peace of mind when moving your goods from OR Tambo International Airport (Johannesburg) to our various domestic and regional destinations: Bloemfontein, Cape Town, Durban, East London, George, Hoedspruit, Kimberley, Mahikeng, Pilanesburg, Port Elizabeth, Richards Bay, Gaborone, Harare, Lubumbashi, Lusaka, Walvis Bay.

For more information, visit: or call +27 11 978 1119 / +27 800 002 869 (toll free).

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Business Meets Leisure While Cape Town has over a million tourists visiting its shores each year for adventure-filled holidays, there has also been a massive increase in business travellers to the Mother City. Text: Julie Graham Images © Radisson Blu Hotel and Residence Cape Town

Though a relatively new term, “bleisure” travel – the combination of travelling for business and leisure – is fast becoming a lucrative sector in the world travel market and, accordingly, hotels are ensuring that their services take this trend into consideration. Cape Town is no exception. In fact, just last year the International Congress and Convention Association (ICCA) ranked Cape Town as the number one city in Africa for business tourism, and it now ranks in the top-40 destinations for business travel in the world. So, if you’re in the global business trade, and you haven’t yet been to the Mother City, chances are you’re going to



find yourself on its beautiful shores sooner than you may think. In view of this growing trend, world-class hotels offering travellers the very best in business and leisure accommodation options are popping up left, right and centre around the city. Few, however, offer as excellent a range of first-class services appealing to the bleisure tourist as the stylish Radisson Blu Hotel and Residence Cape Town. Located smack bang in the heart of the city, this architecturally stunning building is a landmark, providing easy access to some of the city’s most popular attractions, including the V&A Waterfront

and Cape Town International Convention Centre (CTICC). The expansive inner-city hotel offers 226 stylish rooms, including a number of sophisticated self-catering apartments and a luxury penthouse – all with beautiful views of the harbour, mountain, city or sea. All the rooms on offer come equipped with upscale amenities and elegant interiors. For those travelling to Cape Town for a longer period – whether to attend to business matters, or those leisure travellers really wanting to immerse themselves in the city – the apartments offer more than just a luxurious respite and a place to lay one’s head down after a long day. Choose

between the one-bedroom, two-bedroom (from 40 – 88 m²) or any of the eight sensational penthouse apartments (165 – 407 m²), and make your stay in the city a memorable one. Despite being surrounded by world-class eateries, dining out every day and night can become tiresome, and having the option of a large, fully-equipped imported Italian kitchen complete with SMEG appliances is great. Guests can shop at the local markets and prepare meals in the privacy of their own apartments, whether it be alone, with the family or with friends. The hotel also provides daily room service, laundry service, bathrobes, and towels, and each apartment has satellite TV, high-speed Wi-Fi and air-conditioning for those balmy summer evenings. Dining at the Radisson Blu Hotel and Residence Cape Town is an all-day affair, so there’s no need to venture far, should you feel like taking the night or day off from cooking. Savour an incredible breakfast buffet from The Stratus Room whilst gazing over the city below. This contemporary café has a warm ambience and is also a great option for lunch or dinner meetings. The menu is international, but has some firm local favourites like Cape Malay Chicken Curry, Ostrich Bobotie and Tomato Bredie, amongst others. For those looking to enjoy a bite, morning coffee or evening cocktail around the hotel’s sparkling pool – again with sweeping views of the city below – the Ghibli Bar and Pool Terrace offers lighter lunch options and delicious gourmet pizzas. Inside the hotel, the Sea Street Bar and Lounge with its pub-style menu is the perfect meeting spot for friends or colleagues. All food options are also available from room service. Services are second to none at the Radisson Blu Hotel and Residence Cape Town, and staff go out of their way to ensure all guests are well taken care of. With a 24hour concierge desk and room service, as well as babysitting services, boutique shopping, shuttles, and even secretarial services, you will find that the Radisson has thought of it all. For guests that would like to maintain their exercise regimes whilst travelling, the hotel also comes complete with a fully equipped fitness centre. Conducting business within the walls of this elegant hotel is easy and convenient

thanks to five meeting rooms and two executive boardrooms, all providing everything one would need for a successful and productive event. The spaces all boast natural light, climate control, free highspeed internet access, and custom catering menus – not to mention helpful staff who will do everything to ensure that your event runs smoothly. There really isn’t a better offering than this. Where business meets pleasure, the Radisson Blu Hotel and Residence

Cape Town offers a truly immersive Cape Town city experience. With superb accommodation options, delicious dining, the best location in the city and all the necessary amenities to ensure your stay is comfortable, this unique concept of modern living is one of the Mother City’s finest. So, turn your next business trip into a “bleisure” trip, and discover what all the fuss is about. For more information, please visit

Stay, Dine & Wine For only R3,850 per person per night, the Radisson Blu Hotel and Residence Cape Town, in collaboration with Meerendal Wine Estate, have designed a unique experience for the food and wine lover. The offer includes: Day 1: - Accommodation in the stylish Radisson Blu Hotel and Residence Cape Town, including breakfast - Three-course dinner served with paired Meerendal Wine Day 2: - Return transfer to Meerendal Wine Estate in a luxury Land Rover - Full day experience at Meerendal Wine Estate - Accommodation in the Meerendal Wine Estate Hotel, including breakfast. Terms and conditions apply. Visit www.radissonblu.comfor more information.



Invest in

YOUR FUTURE Sean Peche launched the Ranmore Global Equity Fund in October 2008 in the throes of the financial crisis and R100 invested in the USD class at launch grew to R368 by the end of April 2018*. However, as with investing in most types of funds, one’s capital is always at risk, and past performance is no indicator of future performance. The fund’s mandate is to invest in a diverse portfolio of primarily large and mid-sized leading global companies from a range of industry sectors. Text: Supplied Images © Supplied &

Sean Peche

DISNEY One of the Fund’s top-10 holdings as at 30th April 2018 was Disney which, according to Forbes, was the sixth most powerful brand in 2017. What we think makes Disney such a remarkable company is their ability to create content such as the movies Frozen and Star Wars, and then profit from this content multiple times over and for many years through movie tickets, merchandise, sequels, video games, and by building ancillary attractions at their parks – they are building Star Wars parks and a Star Warsthemed hotel at some of their resorts. This strategy enables the company to generate substantial free cash flow – nearly $10 billion over the last four quarters – which they can then reinvest to continue growing the company, pay dividends, and re-purchase shares. Please note that the aforementioned comments about Disney should not be seen as advice and anyone choosing to invest in



funds should be aware that their capital is at risk and they may get back less than they invested. *Based on Morningstar data. Performance is calculated on NAV-NAV pricing and based on a lump-sum investment with all income reinvested. Cumulative performance equates to an annualised return of 14.6 %

Ranmore Fund Management is authorised and regulated by the Financial Conduct Authority (FCA). Ranmore Fund Management is only authorised to deal with Professional Clients (as defined by the FCA). Ranmore Global Equity Fund plc is approved in terms of Section 65 of the Collective Investment Schemes Control Act (2002) for marketing and distribution in the Republic of South Africa. Collective Investment Schemes (CIS) are generally mediumto long-term investments. The value

and an annualised 0.8 % outperformance of the MSCI World Index.

of shares in the Fund may go down as well as up, and past performance is not necessarily an indication of future performance or returns. Neither Ranmore Fund Management Ltd nor Ranmore Global Equity Fund plc provides any guarantee with respect to capital protection of the Fund’s returns. Collective Investment Schemes trade at ruling prices and can engage in borrowing and scrip lending. A schedule of fees, charges and maximum commission is available on request.

At Ranmore, we believe that managing the downside risk is fundamental to long term wealth creation. That is why our Fund uses strategies designed to offer some protection from unexpected events.

Issued by Ranmore Fund Management Ltd, which is authorised and regulated by the Financial Conduct Authority. Ranmore Fund Management is only authorised to deal with Professional Clients (as defined by the FCA)

Ranmore Global Equity Fund plc is approved in terms of section 65 of the Collective Investment Schemes Control Act (2002) for marketing and distribution in the Republic of South Africa. Collective Investment Schemes (CIS) are generally medium to long-term investments. The value of shares in the Fund may go down as well as up, and past performance is not necessarily an indication of future performance or returns. Neither Ranmore Fund Management Ltd nor Ranmore Global Equity Fund plc provides any guarantee with respect to capital protection of the Fund’s returns. Collective Investment Schemes trade at ruling prices and can engage in borrowing. Ask your IFA to contact us

WHICH SPOON IS WHICH? Dinner Party Etiquette

There is nothing more enjoyable than being invited for a lovely meal that you don’t have to cook yourself. The art of dinner party fine-dining is making a big comeback – but it has left a few people a little lost as to what the correct etiquette is. Text: Trevor Boyd, Executive Chef at Michelangelo Hotel, Sandton Images © Supplied &

My first recommendation is that you accept the invitation – enthusiastically. Someone values you enough to want to share not only conversation, but food as well. As human beings we’ve long gathered around food to bond and enjoy friendship. The question many people ask is what exactly is the best way to behave at a dinner party? Especially a fancy one. It’s

been nearly a century since Emily Post published her book, Etiquette in Society, in Business, in Politics, and at Home, considered to be the etiquette bible of her day. A lot has changed since 1922, and Ms Post never had to consider the question of whether or not the dinner party pictures should be Instagrammed or not. (It can be

– just make sure the host is okay with it and you don’t spend the entire night on your phone instead of interacting with others.) We may have seen a lot of changes in the 21st century, but when it comes to dinner parties, there are still a few steadfast rules you can follow today. 1. Be on time: Being fashionably late is no longer fashionable. Being on



time shows that you respect your hosts and value their time and their invitation. On the flipside, though, it’s considered rude to turn up early and if you do, don’t even think of ringing the doorbell. The hard and fast rule is on time or slightly late. If you realise you may not make it in time, it’s courteous to let your hosts know that you are running behind schedule. 2. Bring a gift: It’s customary – and considered good manners – to bring a small gift for your host as a thank you. This could be a bunch of flowers, a bottle of wine or a box of chocolates. A small gift shows your appreciation for the effort the hosts have made. 3. P lus one: If you’ve been invited, but would like to bring another guest along, make sure you clear it with your hosts first. They need to know so that they are able to make the necessary catering and seating arrangements. It is never a good idea to simply turn up with someone extra without notifying the hosts first.




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4. Add value: You’ve been invited for a reason, so add some value to the dinner party. Engage with other guests, take part in conversation, and treat other guests and the hosts with respect. 5. Don’t complain about the food: This may be difficult to do, especially if the food doesn’t live up to expectations. However, it is not good etiquette to complain – rather appreciate the effort someone has made for you. 6. G ratitude: Of course, you should thank your hosts when you leave, but also be sure to thank the host for the dinner the next day. Send a note, or flowers – especially if you forgot to bring a small gift – expressing your gratitude for the meal and the trouble it took to prepare it. Of course, there are a few extra nuances to all this. The dinner doesn’t actually officially begin until the host unfolds their napkin, and eating only begins when the host takes their first bite. And when it comes to napkins, it’s best if it’s unfolded while on your lap and not flapped around flamboyantly in an effort to impersonate Pavarotti.

While the difference between wine glasses is quite evident, it can get a little confusing when it comes to which cutlery to use – especially if you find yourself faced with a rather wide selection. The rule of thumb here is to work from the outside in, using the outermost utensils for the first course, and so on. It is customary to linger for at least an hour after dinner and considered rude if you leave straight after you’ve eaten. That said, you don’t want to overstay your welcome either, so be aware of cues that

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it’s time to leave. Hosts will generally give subtle signs that it’s time for the evening to wind down. If they offer one last drink or close the bar (if they have one), and if they start cleaning up, you know for sure that they are ready to call an end to the night. Etiquette, ultimately, is common sense and kindness combined. Your hosts have gone out of their way to create a special evening where both wine and conversation flow. Your job, as a guest, is to behave with respect and courtesy. And enjoy the food, of course.

PRE-FABULOUS BUILDINGS Speedspace is proud to have contributed positively to the medical needs of many patients with the design, factory production and site installation of a state-of-the-art dialysis clinic at the Botshilu Private Hospital in Soshanguve, north of Pretoria. Text & Images © Supplied

The solution provided by Speedspace was a 375 m², fully functional, 20-bed dialysis clinic, which was constructed using the unique Ufudu Cabin product which is factory-designed and -made, allowing for quick and efficient site installation. The flexibility of the modular Ufudu Cabin product, with its superior insulation and double-glazed aluminium windows, makes it an ideal product for medical facilities. Apart from the quality structural elements of the product, one of the major advantages provided by Speedspace is



the time saving that comes from using prefabricated modular buildings instead of conventional construction. In the past few years Speedspace has completed many projects for the medical sector, including: dialysis buildings for various dialysis service providers; laboratories and offices for Lancet; doctors’ suites for Netcare; hospital buildings for Medipark; as well as physiotherapy, biokinetic, session rooms and admin buildings for a wide variety of other hospitals throughout Southern Africa.

Speedspace has a team of designers who come up with customised solutions for clients in all sectors, and is capable of factory production, delivering and commissioning almost any structure (up to three storeys high) that would historically have been constructed using bricks and mortar. Apart from the medical industry, Speedspace also provides prefabricated solutions to the mining, construction, industrial, education and logistics sectors.

In the midst of the world-renowned game-rich Timbavati Private Nature Reserve, lies the exclusive Walkers Bush Villa. This villa offers a sense of understated sophistication and is an ornate, yet relaxed, bush hideaway furnished with decor that marries Karen Blixen’s “Out of Africa” to the Tate Gallery.

+27 21 712 5284/85 | |

THE CHANGE-MAKERS Among Us Who Are the Entrepreneurs in your Business?

Entrepreneurs are innovators who can assist companies in keeping up with – and even surpassing – competitors. Experts explain how companies can spot such individuals among their staff members. Text: Amanda Visser / finweek Images ©

People tend to have a rather romanticised view of entrepreneurs. They imagine them to be daring, brave, fearless, and that they make stacks of money. Individuals who start their own businesses are called “entrepreneurs”. However, this is not entirely true. Many become selfemployed out of necessity rather than because they are following a dream. Many companies around the world will also have to become more “entrepreneurial” for the same reason. The Fourth Industrial Revolution has brought a wave of disruptive technologies that are changing business models and forcing companies to become

entrepreneurial to weather the latest storm. Gorkan Ahmetoglu, co-founder of Meta Profiling and lecturer in business psychology at University College London, says innovation and creating “entrepreneurial ecosystems” within companies is no longer the carrot, but has become the stick. Many companies are “almost panicking” about the level of innovation needed to remain relevant and competitive. They imagine having to live up to the entrepreneurial image of companies like Facebook, Twitter, WhatsApp and Apple, he said during a recent visit to South Africa.

However, the best place to start is to identify those with entrepreneurial talent within the organisation. They are there – not everyone who is entrepreneurial is out conquering the world. Jopie de Beer, managing director at JvR Psychometrics, says besides over-romanticising entrepreneurship, stereotyping is also a problem. “Stereotyping is actually a nasty thing. Literature characterises innovators as mavericks who are impossible to manage. They do not comply with any rules and they just follow their own – sometimes crazy – ideas,” she explains.











12 April - 25 April 2018






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The META research and studies revealed four key components of entrepreneurial tendencies: •C reativity (innovation): Divergent thinking, going against the status quo, thinking in new ways about old ideas and making original connections. •O pportunism: The ability to connect the dots. • Pro-activity: To take action – to “go for it”. • Vision: The ability to “see” the difference the new idea will make in the business. If a person is identified as possessing all four of these key components, there is an 85 % chance that they have entrepreneurial abilities. De Beer says it is quite normal for one individual to test high on pro-activity, for instance, but average on vision. If the manager is aware of what each staff member’s aptitude is for these components, they will be able to combine teams in a way that will deliver the best results. “Entrepreneurial talent needs freedom to advise the company on how to do things differently. Senior management needs to buy into good ideas and even not-so-good ideas,” she explains. Entrepreneurs need tools and encouragement to implement their new thinking. Companies with “entrepreneurial tendencies” generally have a bold leader

9 771024 740005

De Beer says there is no doubt that some innovators do fit this stereotype, but it is not one that has done them – or society – any favours. She explains that innovators are people with a vast knowledge about their fields. They are able to connect the dots and have a vision of how their ideas will change the industry. There is also a plethora of rather general assumptions of what constitutes entrepreneurial talent. Many assume it is quite easy to identify an innovator because they are generally impulsive, are able to interpret traditional thinking in new ways, and are willing to implement these new ideas. “There is an element of truth that a manager or leader is able to spot entrepreneurial talent, but it is not always a guarantee.” De Beer says that an extrovert with entrepreneurial tendencies may well be easy to spot, but a shyer entrepreneur may as easily be overlooked. There is value in using a tested measuring instrument. “A company risks missing huge potential if it is not more systematic in its search for true talent,” she adds. Ahmetoglu is one of the designers of the Measures of Entrepreneurial Tendencies and Abilities (META) psychometric test. It is the result of a four-year research programme and has been completed by over 100,000 people, in 10 languages, and in 25 countries.

with a strong vision. These leaders consider new ideas and are willing to test them – more so than their competitors. De Beer says companies with these bold leaders also tend to react quicker to market changes. They reward people and teams for coming up with new ideas and they are not afraid of being seen as “the company that does things differently”. Another stereotype is that companies imagine they have to “look” like Google or Apple. Ahmetoglu says companies do not have to imitate extreme innovators. All they have to do is to observe the competition and to do more of what they are doing – and do it better. He referred to data which indicates that 50 years ago the average lifespan of a company in the S&P 500 Index was 60 years. Nowadays it is less than 20, and by 2035 it will be around 12 years. Data also shows that 52 % of the companies on the Fortune 500 list have gone bankrupt, were acquired or simply ceased to exist from 2000 to 2015. De Beer says the type of skills the company identifies and nurtures, the way it organises itself, the way it determines cost and the way it positions itself are already affected by the Fourth Revolution. It took the telephone 70 years to achieve a 50 % household penetration. It took a company like Facebook a mere 852 days to reach 10 million users. Google took 16 days to achieve the same. Things are moving fast. Large companies that are not responding to the call for innovation should not feel comfortable, De Beer concludes.


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MAXIMUM FEATURES Bell Equipment has broadened its partnership with Japanese excavator specialist, Kobelco Construction Machinery Co. Ltd (Kobelco), with the introduction of three compact mini-excavator models to complement the six standard machines that were launched in June 2017. Text & Images © Bell Equipment The range includes a 5.5t (SK55SRX), a 7.5t (SK75SR) and a 13.5t (SK135SR) machine, all of which feature a short rear swing which reduces the turning radius for superior manoeuvrability in limited spaces, making them ideally suited to the compact construction and forestry. Bell Equipment’s Product Marketing Manager, Stephen McNeill, says: “With Kobelco leading the industry in terms of short rear-swing excavator innovation, we are confident that these machines will gain strong market acceptance locally, particularly since the 5.5t and 7.5t segment is growing in southern Africa, and the 7.5t and 13.5t machines are well-matched for forestry applications.” He adds that the mini-excavators all share the same machine-efficient technology as their larger counterparts, enabling them to meet Kobelco’s design intent for greater performance capacity and improved cost-efficiency, while taking due care of the environment. Technology includes Kobelco’s proprietary Integrated Noise and Dust Reduction Cooling System (iNDr), providing a quieter, cleaner engine and ease of maintenance, as well as the Intelligent Control System (ITCS). ITCS is an advanced computerised system that provides comprehensive control of all machine functions, enabling a machine to respond to sudden changes in hydraulic load, ensuring that the engine runs as efficiently as possible with minimum wasted output. The two digging modes – H mode for heavy-duty and higher performance, and S mode for normal operations with lower fuel consumption – promote the philosophy of more work with less fuel. To further save fuel, and reduce emissions, the standard Auto-Idling-Stop feature (AIS) shuts down



bauma CONEXPO AFRICA in March provided Bell an opportunity to introduce the Kobelco range of mini-excavators to customers in the mining and construction industries.

Bell also displayed the largest Kobelco excavator in its range, the SK850LC, which is an ideal loading tool for the larger Bell Articulated Dump Trucks.

the engine automatically when the engine is on standby. The hour metre also stops to help retain the machine’s asset value. “Our standard Kobelco models have been extremely well received by the market and are running seamlessly. They have been a pleasing success across all industries

thanks to their efficient performance and productivity, and we expect our miniexcavators to expand on this achievement and enable us to further deliver on our customers’ equipment requirements,” McNeill concludes.

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Indwe recently had a chance to take the Changan Mini Van out for a spin – and discovered that it’s not just a bread van. Text: Calvin Fisher Images © Supplied

I know what the Changan Minivan is meant for. In fact, more crucially, I know what it isn’t meant for, but I did the school run in it anyway. But before we discuss the car, I think I need to elaborate on the cargo. That’s myself and my three boisterous boys aged eight, nine and 17. You see a delivery vehicle, they see a tiny party bus. A party bus with seating for five, a hold for school

bags and aftercare duffels – or our Staffies, if my boys had their way. There’s the 1,243 cc engine and the thimbles of power and torque it could fill with its 71 kW and 119 Nm, hooked up via a five-speed manual box of gears. According to the brochure, the Changan has a top speed of 120 km/h. To which my boys replied: “You can go faster than that,

Daddy!” And for science’s sake, I did – albeit really not by much. But to begin once again at the beginning, that’s not really what the Changan Minivan is for. MORE ‘VAN MAN’ THAN VAN DAMME The Changan makes a lot more sense as a low-cost delivery and service vehicle. Think plumber, contractor, wire installer,



the proverbial man-in-a-white-van companion, stickered to the high heavens in their company’s logos, telephone numbers, social-media handles and stuff of that ilk. In that context its R146,800 price tag (or spoil yourself at R164,880 with the Lux model) represents excellent value. Its low-rent cabin feels satisfyingly robust and capacious enough to suit my brood, so I assume more than up to the task of swallowing a load of plumbing gear, tools, pipes . . . whatever your flavour, really. Handling is competent thanks to a hardy suspension, Macpherson struts across the front axle, and leaf springs at the rear. Braking is adequate thanks to a combination system of discs upfront and ye olde drums at the back. You’ll consume many miles between trips to the pump thanks to a 40-litre petrol tank and a conservative 6.5 l/100 km of unleaded being swilled from that 1,243 cc engine. Makes sense then, since the whole thing only weighs 1,130 kg – impressive for what is essentially a one-tonner.



FINAL SAY The build quality is still not up to some of the standards set by more established industry players, but it is forgivable to me in a workhorse at this price, and I can vouch for the little Changan. It comes in three body styles: this minivan, as well as two bakkies, a single and double cab with the prior being the entry-level at R131,880. They all come with a three-year/100,000 km warranty, so consider that when evaluating its true “peace of mind” potential. It’s plucky and almost loveable – easily the most interesting car I’ve taken through the McDonald’s drive-thru this year. And if you’re a budding entrepreneur or just a financially-savvy one, it deserves to be on your radar.

Specifications Price: R164,880 Engine: 1,243cc Power/torque: 71k W/119 Nm Fuel consumption: 6.5 l/100 km Max speed: 120 km/h

You’ll consume many miles between trips to the pump thanks to a 40-litre petrol tank and a conservative 6.5 l/100 km of unleaded being swilled from that 1,243 cc engine. Makes sense then, since the whole thing only weighs 1,130 kg – impressive for what is essentially a one-tonner.

Putting the



Volvo’s first premium compact SUV, the XC40, recently made landfall and jaws dropped in South Africa. Indwe was there to sample the 2018 European Car of the Year winner.

Text: Bernie Hellberg Images © Volvo Car SA

Volvo Car has been hard at work over the last few years crafting a series of world-beating vehicles that have global appeal, with the financial backing from Chinese automotive powerhouse, Geely. As Sweden’s only remaining car producer, Volvo seemed on the brink of collapse, being handed from suitor to suitor in a game of corporate pass-along that nearly collapsed the brand altogether.



But the XC90 changed all that when it debuted in 2014, breaking down barriers and smashing records for Volvo everywhere. In SA too it snagged the title of 2016 WesBank South African Car of the Year, winning over any critic the brand may have had left. FINE DESIGN From the first glimpse of the new XC40, it is clear that the little premium SUV is familial to the XC90, but with its own

unmistakable charm. With clean Swedish lines and bold angles, the expressive exterior is fresh and contemporary, but also instantly classic. Volvo’s unique T-shaped LED lighting signature – dubbed “Thor’s Hammer” – is carried over from other recent Volvo models. Optional high-level LED lights are also available and feature bending lights for better visibility while cornering. The bespoke interior inherits all of

Volvo’s latest design elements, including the 9” Sensus Connect touchscreen and digital instrument cluster. New design elements like the optional contrasting black or white roof, white mirror caps and wheels, Oxide Red leather and “Lava” carpets – made from 100 % recycled materials – will allow XC40 customers the freedom to express a more individualistic style. Besides being sexy outside and in, the XC40 is also a maven of practicality.

Smart features like a removable rubbish bin, a cubby-hole hook, a dedicated smartphone storage area with wireless (inductive) charging, and a multi-adaptable boot floor transform a typically cluttered and sometimes messy car interior into a place of serenity and organised efficiency. It’s Swedish minimalism and functionality at its best, combined with sensibility – so perfectly suited to busy South African lifestyles.

THE BELLS AND WHISTLES Volvo model ranges mostly carry similar names, denoting engine derivative, gearbox type and trim level. The XC40 is no exception. Launched locally with a choice of two trim levels – sporty R-Design and elegant Momentum – and two engines, D4 diesel and T5 petrol, the interim range should satisfy most needs until the all-wheel-drive and top-of-the-range Inscription derivatives arrive later in 2018.



A T3 front-wheel-drive entry-level version is also expected by the third quarter of 2018. Naturally, the range-topping R-Design derivatives carry higher levels of standard trim than is the case lower down the model lineup. Don’t think, however, that the specification levels are stingy lower down the order, as the entire XC40 range is surprisingly well-equipped. On the safety front, for example, the XC40 includes City Safe as standard. This system senses potential collisions, even when in the dark, and can activate the brakes automatically should you not react in time. City Safety provides three levels of intervention: warning, brake support, and full autonomous braking. It uses a combination of instruments and sensors to constantly monitor surrounding conditions. Optional safety kit includes IntelliSafe Assist with Adaptive Cruise Control, Pilot Assist and Lane Keeping Aid (R19,250). BLIS (Blind Spot Information System) with Cross Traffic Alert and Collision Warning (R6,600) is a must in urban environments, as are the various parkingassistance systems front and rear, at a combined cost of R19,400. Several cosmetic options can also be added to your XC40, including items such as a sports steering wheel with perforated leather (R1,600), premium Harman/Kardon sound (R10,750), smartphone integration with Apple CarPlay and Android Auto (R4,100), and the previously mentioned inductive charging system for R2,700. Beyond the car itself, the XC40 also introduces the new Care by Volvo subscription model, whereby customers can subscribe to a car rather than buy it. The fixed monthly fee then includes service, maintenance, insurance, and other value-added benefits. Care by Volvo is under consideration for introduction in South Africa with a planned date of mid-2019. FINAL SAY Although the human race has survived for millennia without the need for compact crossovers, the current onslaught of compact premium SUVs is set to grow because, to many buyers, the premium badge, design, and high seating position of these small luxury crossovers are far more important considerations than their nonpremium, transverse-engine, front-wheel-drive-based powertrains, and their compact accommodations. It’s true for the BMW X2 and Jaguar E-PACE, and now for arguably the suavest of the lot, the XC40. Grab one before they’re all gone.



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Books Must Read

Educated By Tara Westover Tara Westover grew up preparing for the End of Days – which, her father believed, was imminent. She hadn’t been registered for a birth certificate. She had no school records because she’d never set foot in a classroom, and no medical records because her father didn’t believe in doctors or hospitals. At 16, Tara decided to educate herself. Her struggle for knowledge would take her far from her Idaho mountains, over oceans and across continents, to Harvard and Cambridge. Only then would she wonder if she’d travelled too far. If there was still a way home. Educated is an account of a true-life struggle for self-invention, and is a universal coming-of-age story. It’s a story that gets to the heart of what learning is and what it offers – the perspective to see one’s life through new eyes, and the will to change it.

Odyssey of a South African Opera Singer By Musa Ngqungwana It is a difficult undertaking for any human to escape the cycle of poverty, but to do so from one of the world’s most complex political systems, with a brutal history of segregation and deprivation, is nothing short of a miracle. Not only did Musa Ngqungwana manage to extricate himself from his impoverished past, but he found his way to the great opera houses of the world, attaining immense success in an affluent – some might say elitist – art form that bears no resemblance to his upbringing or culture. Odyssey of an African Opera Singer chronicles Musa’s journey from the townships of South Africa to the world’s stages. It is a captivating story that will inspire anyone who has ever had a dream.

The Great Alone By Kristin Hannah Cora Allbright and her husband, Ernt, a recently-returned Vietnam veteran scarred by the war, uproot their 13-year-old daughter, Leni, to start a new life in Alaska. Utterly unprepared for the weather and the isolation, but welcomed by the close-knit community, they fight to build a home in this harsh, beautiful wilderness. At once an epic story of human survival and love, and an intimate portrait of a family tested beyond endurance, The Great Alone offers a glimpse into a vanishing way of life in America, and is simply impossible to put down.



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Dreaming Streaming After years of waiting, those who stream music online in South Africa now have the option to check out Spotify. The service, said to be one of the world’s largest, has finally arrived in the country. The big advantage Spotify has in SA, is that it’s one of the few big-name services to offer a free listening tier. Other music services, including Google Play and Apple Music, only allow paid subscription plans. Spotify’s free option is ad-supported, while subscriptions are priced from R99 a month. Those with Apple CarPlay and Android Auto will benefit from Spotify’s arrival, as it will also be used to power Sony’s PlayStation Music service. // WWW.SPOTIFY.COM

A Real Tough Talker Pretty as a Picture The full-frame Alpha series of cameras from Sony has gained a new model, the Sony A7R III, which boasts a hefty 42.4-megapixel sensor and 4K video capture. Revealed in March this year at the Sony Digital Imaging launch, the A7R III can shoot at up to 10 fps in either its mechanical shutter or silent shooting modes, without sacrificing full Auto Focus and Auto Exposure tracking. It has also been brought bang up to date with the latest ports, an extended ISO range of 50 to 102,400, and a near-unbelievable 15-stop dynamic range at low sensitivity. As for the LCD, that has 1.44 m dots and offers standard or high display quality. It also has Sony WhiteMagic technology for better outdoor visibility. // WWW.SONY.COM



Avenir Telecom’s Energizer Hardcase H240S is the world’s first 4G Rugged Bar Phone. This powerful and resistant compact cellphone includes a powerful 2000 mAh battery which offers up to 9.5 days on standby and 12 hours of talk time. IP68 certified, the phone is resistant to damage from water or dust. It is waterproof for 30 minutes up to a depth of 1.2 m and can withstand being dropped from a height of up to 1.2 m. A Sony 5-megapixel camera immortalises the best moments of every occasion with exceptional quality. The Energizer Hardcore H240S supports two SIM cards or a SIM card and an SD card. For more information, email

Meet the Crew Have you ever wondered who is flying the plane when you travel on SA Express? Or wanted to know more about what a job as a cabin crew member is like? Well, now’s your chance! Every month we will introduce a few members of our SA Express family, because by getting to know them, you become part of the SA Express family too. Text & Image © Supplied

Karabo Rakale Cabin Crew Member Length of Service With SA Express: 17 months Tell us more about yourself. I am an introvert to strangers and an extrovert to the people I know. I treat people the way I want to be treated. All in all, I am a very funny person, and I like to surround myself with positive energy. What is your favourite part of your job? The flexible hours. What do you find most challenging about your job? Honesty speaking, I am not a morning person, and I still find it difficult, to this day, to get up at 03h00 to sign on at 05h00. That is the most challenging aspect of my job at the moment, and I don’t think I will ever get used to it. What do you like about working for SA Express? The unity, and the understanding of the crew as a whole – united we stand. You know that you are never alone. What would people find surprising about your job? That we’re able to deliver babies mid-air! Have you ever had any funny incidents or encounters on board? I forced a crying and kicking two-year-old boy to fasten his seatbelt before landing – for his own safety, of course. When I was finished buckling him in, he said the F word to me and his mom. I just silently walked to the galley but I laughed about it afterwards.

100/ INDWE


SA Express will get you there‌more often. We've added an additional flight on Thursdays and Sundays to our daily operations to Hoedspruit from both Johannesburg and Cape Town...just for you. Be it an adventure or just to relax; we’ll get you there more often. Visit for details.

SA Express is a proud member of the SAA Voyager programme. Visit for domestic flights to Bloemfontein, Cape Town, Durban, East London, George, Hoedspruit, Johannesburg, Kimberley, Mahikeng, Pilanesburg, Port Elizabeth and Richards Bay; and regional flights to Gaborone, Harare, Lubumbashi, Lusaka and Walvis Bay.

SA Express Airways



Airline information SA Express fleet

Safety Information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.

Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50

Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m Maximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m

De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74

Crew: Two pilots, two cabin crew Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m Maximum take-off weight: 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m

Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain. Portable electronic equipment The use of personal electronic devices domestic and regional flights on the Q400. Passengers will be permitted cell phones, e-readers and electronic

(PED’s) will apply to all CRJ700/200 and DH8 to use PED’s such as tablets in flight-mode.

Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system. Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member. Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/FHF/satellite receivers, two-way radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time. Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights. Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight.

Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70

Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m Maximum take-off weight: 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m

SA Express’ aircraft are made by Bombardier Aerospace

102/ INDWE

Important When in doubt, please consult our cabin crew.

For your comfort and security, please comply with the above safety regulations at all times while on board

Special services Special Meals Passengers with special dietary requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests. Only available on selected flights. Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators. Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage. Skycheck This is the airline’s special hand-luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our flights, simply place any hand luggage that will not be required during the flight on to the Skycheck

cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination. Baggage liability Valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. Verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checkedin luggage, to a maximum of 20kg ($400) We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the re-brand is to ensure that SA Express is distinctive yet still aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that

provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform. Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Light snacks will be served on selected flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.

We fly for you About us SA Express is a domestic and regional, passenger and cargo carrier which was established on 24th April 1994. The airline has since become one of the fastest growing regional airlines in Africa with route networks covering major local and regional cities. SA Express plays a significant role in the country’s hospitality, travel and tourism industry and is a vital contributor to the country’s socioeconomic development. SA Express prides itself in aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. With our consistent and seamless service, our customers can be assured of stellar customer service that will exceed their expectations. Vision To be a sustainable world-class regional airline with an extensive footprint in Africa. Purpose A sustainable, integrated regional airline connecting secondary and main airports.

INDWE /103

Things Move Fast These Days In order to maximise our service to our passengers on our many routes, we are constantly updating our flight schedules in real-time. For this reason, we have not included a flight schedule in this edition of Indwe and ask that you rather check SA Express’ website ( for the most up to date schedule for your preferred date of travel. Please also check SA Express’ social media handles before flying, for possible updated information about your flight:

Passenger Letters Hi SA Express I am a regular traveller between Kimberley and Johannesburg and am familiar with challenges faced by the airline. Despite this, I have also noted that some employees are working very hard to maintain the dignity of the airline, and to promote the brand by ensuring that all its customers are treated like dignitaries. On the morning of 22nd February, I was travelling to Johannesburg as usual and only realised that morning that my travel arrangements had been mixed up. On arrival at Kimberley Airport with a confused and worried face, one employee, Ms Lois Sakoor, immediately approached me and asked if she could help. I told her my predicament and she assured me that she had noted the challenge already and was working on trying to ensure that I would be on the next flight (talk about knowing your customers). Whilst waiting I was approached by Mr Johannes Malule, who also assured me that they would ensure that I would be on time for the meeting I was attending that afternoon. He told me that I would be placed on standby and not put on a waiting list as per the message from my travel agent, and he explained the difference between the two. Both these employees constantly came to reassure me with calming smiles on their faces that all would be fine. To cut a long story short, I got a ticket and was on time for my very important meeting. These employees are truly valuable assets to this airline and must be commended. Service at its best! Regards Mohlouwa Sease Congratulations to Mohlouwa Sease who wrote our winning letter this month, and walks away with a Samsonite Flux 55 cm spinner suitcase valued at R2,699.

Hi SA Express On 19th February, the flight from Richards Bay was significantly delayed due to a bomb scare at OR Tambo in Johannesburg, followed by low cloud in Richards Bay which meant a diversion to Durban. On arriving at the airport in Richards Bay I was immediately impressed by the information shared and the positive and friendly attitude of the staff. This started at the car rental returns where they advised I keep my keys in case I wanted to drive somewhere. The SA Express ground crew brought me up to speed, advised me to sit down and make myself comfortable, and said they would update me when they could. Eventually we were bussed down to King Shaka Airport with water and snacks being distributed before departure. On arrival we were escorted through the formalities and kept informed. This friendly and professional attitude continued throughout the flight. The nett result? Despite a delay of over four hours (closer to seven for some), a 130 km bus journey and arriving at OR Tambo around 22h30, the passengers were all quite relaxed, with no real tension being shown. It is a tribute to all those involved, too numerous to mention, with each contributing to a smooth recovery from factors beyond control. Well done and a fine example to all in the service industry! Pete Williams

Do You Have Something to Say? Let us know what is on your mind by sending an email to Letters may be edited, shortened or translated from their original language.

The writer of the winning letter in the July edition of Indwe will receive an Anniversary edition Samsonite Cosmolite suitcase. To celebrate ten years of the iconic and revolutionary Cosmolite suitcase, Samsonite has released a limited-edition gold and silver model. This anniversary suitcase has everything you love about the Cosmolite, including modern spoke wheels, a streamlined side handle, a fully integrated pull handle, a fresh modern interior and feather-light weight. Plus, it has the following unique features: Internal badge with a quote from the designer marking the anniversary limited edition; bespoke gold and silver weave pattern; striking gold pull handle, zips and gold hardware, and luxury black embossed lining with gold hardware. This anniversary model is a limited edition, so be sure to get yours now! For stockists and more information, visit, follow @HouseofSamSA on Twitter and @houseofsamsonite on Instagram, or call +27 31 266 0620.

INDWE /105

A f r i ca ’s Ta l en t R ev ealed Sunset at Francistown International Airport Clinton Knot

Walking the dog in Tokai plantation John Rayner

Jonkershoek from the sky, taken from a SA Express flight en route to Hoedspruit Cilnette Pienaar If you think you have what it takes, send your photos (1MB each), details of where they were taken and your contact details to, with the words “Indwe Photo” in the subject line.

We c a n’t wa it to s how t hem off ! 106/ INDWE

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