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THE VOICE ∙ NOVEMBER 2010

04 MESSAGE FROM THE CHAMBER 06 NEW MEMBER PROFILES

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14 FEATURE

2010 Gadget Giving Guide

18 THE ADVOCATE

Chamber Seeks Business Engagement Canadian Chamber Weighs in on the Use of E-Business Solutions Chamber Represents Local Interests on a Federal Level Chamber Still Working on a 24 Hour Crossing

20 SNAP SHOTS

Ventureprize Competition Viva Las Vegas Celebrate Small Business and Win Big Alberta Business Awards of Distinction

22 PACE SETTERS

The Litebook Company

24 MAN & MACHINE

The Changing Face of Technology

The Changing Face of Technology

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30 CALENDAR VOICE / NOVEMBER 2010 ∙ P3


CONTRIBUTORS The Voice is published by the Medicine Hat & District Chamber of Commerce 413 6th Avenue SE Medicine Hat AB T1A 2S7 Ph: 403.527.5214 Fax: 403.527.5182 info@medicinehatchamber.com www.medicinehatchamber.com Editor: Medicine Hat & District Chamber of Commerce Board of Directors Chair: Milvia Bauman Executive Director: Lisa Kowalchuk Left: Lisa Kowalchuk, Executive Director Right: Milvia Bauman, Chair Photo courtesy of: Photologic Studio

As chair of the Medicine Hat & District Chamber of Commerce, I am pleased to launch our newly redesigned magazine. After 20 years of publication, it was time for a fresh, new approach. There has been considerable dedication, time and effort expended in restructuring our new magazine. We have changed the name, the themes, the look and the focus to provide value to you, our business community. Our hope is that this magazine will become a resource to help you operate your business more effectively in an increasingly complicated world. The theme for the premiere issue is technology and communications and when I was approached to submit an article on the topic, my initial reaction was “Are you kidding!? I am the furthest thing from being tech savvy.” However, after deliberating over this, I concluded that even I have many of the gadgets that are helping me in this tech savvy world. From my cell phone and netbook to my e-book reader and GPS, they have all contributed to my everyday life. In today’s world, technology is a necessity that is mandatory to be efficient and effective in our day to day P4 ∙ VOICE / NOVEMBER 2010

business dealings. We have become dependent on instant results which are a direct result of the technology that is available at our fingertips. Take a minute to reflect on how much you rely on technology and what you would do if it wasn’t accessible to you. Personally, my biggest challenge is to try and take advantage of all the options that come with the many gadgets I have. To be perfectly honest, I get a headache just at the thought of what all of my gadgets can provide for me together or separately. The one thing that I wish for, maybe someday, is that all of my gadgets will be able to speak to me and tell me how to program them. It all comes down to the point that technology is here to stay, so you can either ignore it, possibly having it affect your business in a negative way, or you can embrace it. Choose to embrace it and grow your business.

Milvia Bauman, Chair Medicine Hat & District Chamber of Commerce Board of Directors

Chamber of Commerce Staff: Ashley Meller, Kristen Bishoff, Jonathan Seib Sales: Jason Wilks Accounts: Toni Ward Chamber Board of Directors: Milvia Bauman, David Stroh, Stephen Maser, Rémi Poissant, David Martin, Michael Dolan, Kirk Wright, Jason Fraser, Fred Weinheimer The Voice Magazine is a combined effort of the following organizations and individuals: Design: Titanium Design Printing: Medicine Hat News Contributing Writers: Blue Frog Copyediting & Proofreading, Milvia Bauman, Lisa Kowalchuk, Ashley Meller Interested in Advertising: Call 403.527.5214 ext 226 Members receive a 25% discount Ask about the multi-package discounts Letters to the Editor: Please submit your comments and letters to info@medicinehatchamber.com or mail to: 413 6th Avenue SE, Medicine Hat AB T1A 2S7


All About Backup Inc. Medicine Hat, AB T1A 7Y8 Phone: (403) 878-9996 allaboutbackupinc@gmail.com All About Backup Inc. designs, procures and retails after-market value-added products to provide speed and stability for Microsoft based computer users. Our business concept evolved from 30+ years of computer maintenance experience. Our focus fulfills the need for fast and easy protection against computer and data loss. We: -Retail our authored Step-by-Step PC and Data Maintenance, Basic Training, and Backup/ Restore instructional guides -Fabricate bootable diagnostic CD/ USB aids -Promote renown third party bootable Backup/Restore and Data Wipe software See Kijiji ads located in Computer Accessories and/or Services -Provide on-location rejuvenation, preservation and training services. Body & Soul Therapeutic Massage Centre 419 North Railway Street SE Medicine Hat, AB T1A 2Z3 Phone: (403) 928-0582 www.bodyandsoulmedhat.webs.com Body & Soul Therapeutic Massage Centre offers therapeutic massage service providing specialized massage care for cancer patients and the medically frail. Treatment is also available for complementary alternative health care on medical, dental or other health providers’ referral. Walk-ins are also welcome.

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Red Carpet Events Medicine Hat, AB Phone: (403) 928-3450 leanne@rceweddings.com www.rceweddings.com Red Carpet Events is a special event and wedding coordination company. We offer hourly consultations as well as full event planning and coordination. All of our coordinators are trained and certified by the Wedding Planners Institute of Canada. Pearson Perspectives 11 Rice Place SE Medicine Hat, AB T1B 3X1 Phone: (403) 526-4676 lpearson@memlane.com www.lespearson.com Pearson Perspectives is a disabilities consultancy incorporated in 2004 to complete community projects for Persons with Developmental Disabilities. The most recent project supported senior high students’ transition from school to jobs in the students’ preferred vocations. Pearson’s practical experience includes employment as the City’s first Community Inclusion Coordinator. The company offers business or workplace evaluations for accessibility, vision, and hearing barriers. Reports indentify problem areas and provide recommended solutions, including current “best practices” for facility adaptations. Staff sensitivity seminars on disability issues are available using local resource persons with

disabilities. For more information, call (403) 526-4676. LJK Horticultural Services 16 De Havilland Blvd. SW Medicine Hat, AB T1A 7Y8 Phone: (403) 548-0121 ljk.hort.service@gmail.com LJK Horticultural Services specializes in designing/ renovating softscapes (perennials, shrubs, trees, annuals). Experience adhering to a Golf Superintendant’s budget and producing quality results. Also experienced with residential/commercial properties. Portfolio available upon request. Always On The Move Transport Inc. 251 Fleet Street SE Medicine Hat, AB T1A 7Z5 Phone: (403) 504-7484 kelly.alwaysonthemove@gmail.com Always on move Transport has been serving Medicine Hat and area professionally for 5 years. We offer a very competitive moving rate, and are 100% fully bonded and insured. We take pride in our work and are proud to be serving you the customer. We offer free local quotes, and are very fast, efficient, and reliable. We look forward to hearing from you! Pixeldust Photography & Design Inc. #3 631 South Railway Drive NE Redcliff, AB T0J 2P0 Phone: (403) 548-6226 info@pixeldustcreative.com www.pixeldustcreative.com


At Pixeldust Photography & Design we believe that our creative process is our greatest strength. We’ve been in business since 2008 and provide photography, web and graphic design services. A family owned and operated business with our studio located in Redcliff, AB we contribute to our community by volunteering our services monthly and yearly to the Kiwanis Club Terrific Kids program and the Medic Air fundraiser CFB Suffield firefighters calendar. Our photographic services are broad and range from corporate and educational photography to modern and contemporary wedding and graduation photography. We use only the best equipment and professional editing software that gives our final projects a unique and distinct style that stands head and shoulder above our competitors. Check out pixeldustcreative.com. If you like our logo and website you will love yours! Mario’s Restaurant & Pub 439 5th Ave SE Medicine Hat, AB T1A 2P9 mariosrest@shaws.ca Mario’s is a unique, family-owned and operated Italian restaurant located in historic downtown Medicine Hat. Specializing in Italian food, our menu also features lobster, scampi, salmon, veal and chicken dishes. Wait staff proudly prepare caesar salad, flambé pepper corn steaks and chateaus at your table. Entertainment most weekends. Come in for dinner and stay for the evening. Open Tuesday to Saturday. Lunch is served from 11 AM – 2 PM and dinner from 5 PM. Mario’s Lower Level Pub has great staff, 25 cent wings all day every day, and the lowest drink prices in town. We have UFC Central and be sure to sign up for a chance to win some of our UFC draws. We are the place for fall dart and pool leagues. Our pub is home to the only super chilled drinks – drinks so cold they smoke. Open Tuesday to Saturday, 11:30 AM – 2 AM daily. Jake Lennox Music Phone: (403) 952-3342 jakelennox5@gmail.com

Guitarist Jake Lennox arrived in Medicine Hat from Croatia in 1995. He records his own compositions, combining tracks on his nylon string guitar with bass, keyboard and percussion. In performance he fuses these backing tracks with solo guitar, creating a sound that has a relaxing impact on the listener. His improvisational ability allows him to easily cross over into jazz, new age, pop, latin, and blues. His music is at once universal, ethereal, tranquil, joyful and a perfect compliment to any event or program.

hauling of dirt, gravel and sand, and snow removal. We offer free estimates and are building our company on quality workmanship and customer satisfaction. We specialize in irrigation installations and repairs and use Hunter irrigation parts to give you the best quality product on the market. We are fully licensed and insured and all labour and parts come with a one year guarantee. We are offering a 10% discount on all services to Medicine Hat & District Chamber of Commerce members. Call today for your free estimate!

“... a pleasant mood additive for a relaxing night.” - Medicine Hat News

Purist Welding Services 532 C 4th Ave. SE Medicine Hat, AB T1A 2N8 Phone: (403) 977-3030 puristweldingservices@hotmail.com

“We have always had the most wonderful comments about Jake’s work, and in fact, we have had requests from many of our programming partners that he be part of our events.” - Worlds of Women Together Melan Design 184 Stone Crescent SE Medicine Hat, AB T1B 3E7 Phone: (403) 580-8104 melissa@melandesign.ca www.melandesign.ca Our goal is to create fresh ideas and unique designs that will help your company grow. We believe quality design is necessary to help you stand out from your competitors. Our process ensures you will be actively involved throughout the creation process. Whether you need a brochure, logo, advertisement, annual report, identity branding, etc, we are here to meet your design needs. Leighton Irrigation & Landscaping 48 Red Deer Drive SW Medicine Hat, AB T1A 4A4 Phone: (403) 952-0096 court@leightonirrigation.com www.leightonirrgation.com Our services include installation and repair of irrigation systems, start-ups and blow-outs, sod, bobcat work,

Offering welding services for a variety of oil-field, industrial, and construction applications. Services include custom fabrication and repair, precision aluminum TIG, B-pressure, and Canadian Welding Bureau Certification for structural repair and construction. Purist Welding Services delivers high quality workmanship, respect to customers and their requirements, strict adherence to service and deadlines, and care to ensure all work is done safely in demanding environments. Whether you are embarking on a new project, or scrambling to get up and running again, think of Purist. Blue Frog : Copyediting and Proofreading 506B 6th Avenue SE, Apartment 4 Medicine Hat, AB T1A 2T4 Phone: (403) 581-5187 info@bluefrogediting.com Contracting the services of an independent editor for an important project or hiring a full-time writing specialist to oversee copyediting and writing has become the ideal solution to ensure reliable, consistent, and accurate communication. No matter who writes your material, an expert set of eyes can make the difference between everyday copy VOICE / NOVEMBER 2010 ∙ P7


and professional, effective writing. We will catch those mistakes your spellchecker misses and will identify and correct any grammar, punctuation, and structural errors. Then we can examine the content for flow and stylistic effectiveness. A professional product reflects well upon your company, and upon you: let Blue Frog help. The Alleycat 2443 7th Ave. NE Medicine Hat, AB T1C 1Y6 Phone: (403) 952-6288 Fax: (403) 504-0045 mike@thealleycat.ca www.thealleycat.ca The Alleycat is a locally owned family business. We are a residential and commercial garbage disposal company, as well as a waste bin service. Some of our services include property clean-out, demolition (sheds, decks, garages, etc.) deliveries (gravel, mulch). We provide free estimates. Our service area includes Medicine Hat and surrounding areas (Brooks, Hilda, Schluer, Irvine, Elkwater, ect.) Oxenbury Hearing Centre #207, 770 6th Street SW Medicine Hat, AB T1A 4J6 Phone: (403) 529-6664 Fax: (403) 529-6643 Oxenbury Hearing Centre was established in 1965 and is currently owned and managed by Patty Sokolan, Registered Hearing Aid Practitioner,

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Board Certified in Hearing Instrument Sciences, and a member of the College of Hearing Aid Practitioners of Alberta. Oxenbury Hearing Centre provides hearing testing and treatment. This includes the dispensing the latest technology in digital hearing aids with a 30 day trial period, service and hearing aid repairs, custom hearing protection, custom swim molds and recommendations for various assistive listening devices for the hard of hearing. We are a WCB, DVA and AADL approved vendor offering direct billing. Medicine Hat Cares Centre 356 2 Street SE Medicine Hat, AB T1A 0C1 Phone: (403) 527 5882 or 1-877-440-2437 Fax: (403) 527 8702 bmadonko@aidscalgary.org www.aidscalgary.org The Medicine Hat Cares Centre is a satellite office of Aids Calgary and provides non-judgmental, compassionate and confidential support for people at risk for, living with or affected by HIV/AIDS and Hepatitis C. Our services include a drop-in centre; free computer, internet & phone access, a needle exchange program that gives access to safer injection supplies and information on safer practices; counselling; referrals and advocacy to services in the community; and outreach services such as education and prevention are provided in the community as needed.

8th Street Wine & Liquor Store 702 8th Street NW Medicine Hat, AB T1A 6P1 Phone: (403) 528-2269 Fax: (403) 580-4723 vintage8@telusplanet.net Paul Howe’s Liquor stores - Trackside Liquor Store and 8th Street Wine & Liquor Store - are Medicine Hat’s specialty liquor stores. 8th Street, by the Crescent Heights Safeway, carries hundreds of specialty wines and beers, in addition to normal liquor store selections. Trackside, across from Redi Bottle Depot, carries hundreds of specialty beers in Medicine Hat’s best walk-in beer cooler. Air Miles provided. You can also join Paul’s Wine and Beer Clubs online for monthly newsletters on various tasting events and sales. Southridge Mowhawk Bay 104, 1276 Strachan Rd SE Medicine Hat, AB T1B 4R2 Phone: (403) 526-0092 Southridge Mohawk offers regular, premium and diesel fuel. Four of our pumps are full serve. We also have auto propane and we fill all sizes of propane tanks. We sell bait and bags of wood. Our convenience store has variety to offer. We also run a four bay wand wash car wash and have a liquor store connected. A one-stop shop for everyone.


Struck Gallery 519 2 Street SE Medicine Hat, AB T1A 0C5 Phone: (403) 488-0426 struckgallery@gmail.com www.struckgallery.com Struck Gallery is an art gallery and gift boutique located in downtown Medicine Hat above the Prickly Pear Café. Struck Gallery presents paintings, photography, sculpture and mixed media, handcrafted jewellery, pottery, and glassware and variety of additional giftware created by local and Canadian artists, as well as very special items for children. Struck Gallery owner and visual artist Wendy Struck will help you to find the special art and fine objects you need for your home or office. The gallery also offers gift registries to make gift buying so much easier. Being original is effortless when you visit Struck Gallery. Alta-Wide Builders Supplies Medicine Hat 4A 153 Pembina Road Sherwood Park, AB T8H 0B9 Phone: (403) 527-2655 Fax: (403) 527-2658 mae.parragh@altawide.com www.altawide.com ALTA-WIDE Builders Supplies Medicine Hat is proud to be a locally owned and operated company. We’re a hardware and building materials retailer who stay in touch with the needs of our customers. We build relationships by asking questions and then really listening to the answers. You will find a wide selection of hardware and building materials in our store and yards. In addition, we can specialorder almost anything else you might require for your project or renovation. Bring us your ideas, large or small. We’ve got expert estimators on site to assist you. Accounting Software Knowledge Inc. 262 Park Meadows Lane SE Medicine Hat, AB T1B 4E4 Phone: (403) 529-6531 Fax: (888) 474-1733 askinc@telus.net www.askinc.ca

ASK Inc. offers hands-on, superproductive, one-day Accounting Software and Bookkeeping training workshops geared specifically to small businesses. Whether you need a better understanding of basic bookkeeping, or need to get a handle on how your software works (or both!), ASK Inc.’s experienced instructors will solve your problems. Maximize your software-and your time--by investing in these practical and enlightening workshops. Aarotech Solutions 97 Carry Drive SE Medicine Hat, AB T1B 3M6 Phone: (403) 581-1865 Fax: (403) 488-7194 rdelgado@aarotech.ca www.aarotech.ca Aarotech Solutions is the solution for all your computer problems. Specializing in everything from software set-up and problem solving to hardware installation and network support or upkeep for any size business or even your own personal computer. No problem is too big or small. Service is always on-site or we will pick up and deliver at no extra charge. We offer quality service by certified technicians at comfortable and competitive prices. Contact us today at (403) 581-1865 or info@aarotech.ca. Toni’s Simply Bookkeeping 256 4th Street NW Medicine Hat, AB T16 6M6 Phone: (403) 866-1960 Fax: (403) 504-0045 t.tuffi@shaw.ca Home based bookkeeping service. Offering monthly or quarterly bookkeeping, GST preparation, payroll and government remittances, accounts receivable, accounts payable, bank reconciliations and monthly or quarterly reports. The Bolt Guys Wholsale Ltd. 108, 1222 Brier Park Road NW Medicine Hat, AB T1C 0B7 Phone: (403) 528-4898 Fax: (403) 528-4898 john@boltguys.buz

The Bolt Guy’s Wholesale Ltd. is Medicine Hat’s only locally owned and operated fastener centre. With 48 years combined experience, The Bolt Guys have a vast array of resources to supply Medicine Hat and surrounding area’s fastener requirements, with exceptional service and competitive pricing. The Bolt Guys also offer a wide range of shop supplies, concrete anchors and accessories. By specializing in “Vender Managed Inventories” and offering “Free Delivery”, The Bolt Guys are constantly striving to be Medicine Hat’s #1 choice. Cara Operations Ltd. 199 Four Valley Drive Vaughan, ON L4K 0B8 Phone: (416) 302-5124 www.cara.com Cara Operations Ltd. is Canada’s largest and fastest growing franchised and corporate restaurant company with some of Canada’s leading restaurant brands Swiss Chalet, Harvey’s, Montana’s, Kelsey’s and Milestones. Laurel Dunn – National Bank Financial 450 1st Street SW, Suite 2800 Calgary, AB T2P 5H1 Phone: (403) 531-8429 Fax: (403) 531-8448 laurel.dunn@nbf.ca nbfinancial.com/en/laureldunn Laurel Dunn is a firm believer that “knowledge is power.” Laurel is a Certified Financial Planner (CFP) and Canadian Investment Manager (CIM) and is a Fellow of the Canadian Securities Institute (FCSI), a highly recognized industry designation. With 23 years of investment experience, Laurel’s commitment to education and portfolio management is a comfort to her clients. As an Investment Manager she oversees all investments in client portfolios and maintains a disciplined investment approach. Whether you are a novice or a market expert, this approach will guide you through the often complex jungle of finance and steer you toward the kind of VOICE / NOVEMBER 2010 ∙ P9


investments that will help you achieve your objectives. Berger’s Plumbing & Company 119 Southwest Drive SW Medicine Hat, AB T1A 8E8 Phone: (403) 528-2082 Fax: (403) 527-4348 bplumbing@canopycanada.net Berger’s Plumbing and Co. provides both residential and commercial plumbing and gas fitting services to Medicine Hat and area. With a strong emphasis on customer service, we aim to exceed expectations. Are you interested in the long-term energy savings that can be achieved with infloor hydronic heating? Contact us for more information on how we can help make that possibility a reality. Reverse osmosis systems, garage heaters, hot water tanks, bathroom renovations. Choose from hundreds of different bathroom and kitchen fixtures. Learn how plumbing done right can make your life better. Call for a free estimate today! Lawson Developments Ltd. Box 1331 LCD 1 Medicine Hat, AB T1A 7N1 Phone: (403) 527-6751 Fax: (403) 526-9767 rob@lawsondevelopments.ca www.lawsondevelopment.ca Started as Lawson Construction in the spring of 1972 by Peter and Betty Lawson, the company’s name was changed to Lawson Developments

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Ltd. in 1980. Initially the company built houses and duplexes but with Peter Lawson’s retirement in 1985 the company changed direction and went into insurance restoration. Now, under the operation of Rob Lawson and Randy Ziegler, the company does residential and commercial renovations, windows, doors as well as insurance restoration. Outer Sanctuary Landscapes Inc. 95 Rice Dr. NW Medicine Hat, AB T1B 3W8 Phone: (403) 928-5365 Fax: (403) 488-5137 info@outersanctuary.com www.outersanctuary.com Outer Sanctuary Landscapes Inc. provides landscape design and construction services in Medicine Hat and area. Our portfolio includes both new construction and renovations of existing landscapes. We work together with clients to develop a comprehensive landscape plan including hardscape and softscape elements. We incorporate hardscape elements including custom decks, patios, retaining walls, pergolas, arbours and trellises. Soft landscaping involves selecting plants to meet the client’s wishes and the site requirements. We prepare planting beds and install trees, shrubs, flowers and sod. During the winter months, we offer contracted residential snow clearing services. Landscape design consultations continue throughout the year.

Data Retrievers 233 Fairchild Street SW Medicine Hat, AB T1A 7Z6 Phone: (403) 502-1579 admin@dataretrievers.ca www.dataretrievers.ca Computer repair and maintenance. We offer competitive prices; reliable, experienced, and certified technicians; AND we come to you. We provide virus and spyware detection and removal, system diagnostics and optimization, website design and maintenance, security upgrades, and data retrieval. We find lost documents, photos, and files on corrupted hard drives, USB sticks, CD’s and DVD’s. One-on-one training is available – call for rates. Visa, Mastercard, Amex, & Cash is accepted. All work is guaranteed. Being Human Services 338 7th Street NW Medicine Hat, AB Phone: (403) 527-2119 Fax: (403) 527-1725 Pamela@beinghumanservices.ca www.beinghumanservices.ca “Where abilities and opportunities connect.” Being Human Services assists organizations and individuals to assess needs, develop plans, and to discover and connect with resources to move to action. Owner/operator, Pamela Wagner, M.Ed., is a Certified Human Resources Professional and Registered Social Worker with 25 years


of Senior Management Experience in a multi-million dollar organization. For organizations, we offer Organizational and Human Resource Consultation, Facilitation, Strategic and Business Plan Development, and Proposal Writing. For Individuals and families, we offer Assessment, Personal Planning, Life Coaching and Systems Navigation. Hiebert Cabinets & Fine Woodwork 302 7th Avenue E Bow Island, AB T0K 0G0 Phone: (403) 545-6611 Fax: (403) 545-6688 john@hiebertcabinets.com www.hiebertcabinets.com “Building the Heart of Your Home” Hiebert Cabinets and Fine Woodwork has been serving southern Alberta and southwest Saskatchewan since 2004, and has been dedicated to building quality custom cabinets for new homes, home renovations and commercial offices and locations. When you are looking to build the heart of your home, Hiebert Cabinets is the company that will deliver a kitchen beyond your dreams. With every project we work on, the team at Hiebert Cabinets strives to build beautiful cabinetry that fits the way you work and live. At Hiebert Cabinets and Fine Woodwork we use only the best materials, from the finest wood to the highest quality components. We also insist on the highest standard of quality for every project. Our goal is to take the time with you to understand your needs so you get the kitchen of your dreams. In fact, our goal is to provide quality and service that goes beyond customer expectations, every time.

affordable with this exciting 90-day Body By Vi Transformation Challenge that’s sweeping the nation. We simply have one of the greatest ‘fast food’ shakes on the planet - two scoops in your morning coffee or fruit smoothie is a complete meal replacement which provides amazing nutrition that fuels your body. Eating poorly costs too much - it can take a toll on your health, image and your budget. Fast, Easy, Affordable – 90 Days to a New You! For Anybody and Any BODY! Join the Challenge today. Copy Works Design and Gifts 116, 3030 13th Avenue SE Medicine Hat, AB T1B 1E3 Phone: (403) 504-0011 Fax: (403) 504-0041 donna@copynet.ca Copy Works Design and Gifts is a one-stop shop for your business. Our products and services include creative graphic design, high quality printing, digital engraving, professional secretarial, eye-catching banners and vinyl signs, and the latest promotional products. Copy Works now offers a full selection of keys including fashion keys and welcomes Alfred and his key cutting expertise to the Copy Works team. Alfred also specializes in knife sharpening, watch battery replacement and watch band adjustments. Copy Works Design and Gifts, locally owned and operated since 2000, offers quality customer service and technology to meet your needs. Our design team is passionate about quality and committed to client satisfaction. Copy Works is now located in the Co-Op Mall on 13th Avenue SE.

Body by Vi – 90 Day Challenge Nadine Jackson - Promoter Phone: (403) 977-6998 jointhe90daychallenge@gmail.com www.travelbod.bodybyvi.com

Annie McGuire Interiors & Design Studio Inc. 1079 Factory St. SE Medicine Hat AB T1A 1X8 Phone: (403) 527-8883 Fax: (403) 527-8884 sherry.mcgrogan@gmail.com www.anniemcguire.ca

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Annie McGuire Interiors & Design Studio Inc. is Medicine Hat’s newest

full service interior design company. We offer an impressive menu of services, a creative showroom & staging rooms full of inspiration. Custom pillows, personal care, jewellery, custom original artwork and repurposed vintage hand – painted furniture and accessories as well as edible art (designer cupcakes) in creative packaging for under $25.00 are just a few of the items that await you. We will have a gift registry and gift cards for the hard to buy for people in your life. Our best wish is that you will leave a bit happier than when you came and be completely inspired. Original Joe’s Restaurant & Bar 93, 105 Carry Dr. SE Medicine Hat, AB Phone: (403) 528-0851 Fax: (403) 528-0284 jwhite@oringialjoes.ca www.originaljoes.ca At Joe’s, we tell it like it is; Straightforward and to the point. Our made from scratch food arrives fresh, in ample portions with the simple goal of satisfying your cravings. We believe in delivering delicious, comforting food that speaks for itself. Like our service, our menu is unpretentious. Our bar is stocked full with well-selected spirits, familiar wines and regionally crafted beer. The service is genuine and welcoming. We are part of your community; we treat you like family. That’s the Joe’s way. Come on in, we’re down to earth, and down the street. Cheers! Methanex Corporation 3806 Box Springs Rd Medicine Hat, AB T1A 7H1 Phone: (403) 527-8141 Fax: (403) 529-9171 info@methanex.com www.methanex.com Methanex is the world’s largest supplier of methanol to major international markets in North America, Asia Pacific, Europe and Latin America. That means every day - the world over - Methanex plays a vital role in people’s lives. VOICE / NOVEMBER 2010 ∙ P11


Methanol is an important ingredient in many of the essential industrial and consumer products that make the world a better place in which to live, work and play. Methanol can be found in everything from windshield washer fluid to recyclable plastic bottles, plywood floors to paint, silicone sealants to synthetic fibres. The fastest growing markets for the use of methanol are in the energy sector including: direct gasoline blending, dimethyl ether and biodiesel. As a global enterprise, Methanex has manufacturing, marketing and supply chain capabilities in North America, Latin America, Europe, the Caribbean, the Middle East and throughout the Asia Pacific region. Safety Buzz Ltd. 1081A 30th Street SW Medicine Hat, AB T1B 3N3 Phone: (403) 526-8400 Fax: (866) 273-2258 amy@safetybuzz.ca www.safety-buzz.com Safety Buzz provides safety training to the industrial and agricultural business sectors. Safety Buzz has been in operation since 2004 and has just expanded to serve Medicine Hat, Southern Alberta, and Saskatchewan. Our goal is to provide the best training possible. We don’t succeed until clients are safe and satisfied. Medicine Hat Pregnancy & Family Support Centre #4 554 3rd ST SE Medicine Hat, AB T1A 0H3 Phone: (403) 504-8560 Mhpsc1@yahoo.ca The Medicine Hat Pregnancy and Family Support Centre has been in operation in Medicine Hat for almost twenty years. We provide support for women and their families as they face challenges during and after their pregnancies. We offer peer counseling, education and material support for our clients. We provide used clothing, P12 ∙ VOICE / NOVEMBER 2010

formula and diapers until the child reaches the age of two. When a new baby is born we present each mother with a valuable layette with items for their little one and a special gift for Mom. The Kristy Care Fund is another component of our services. This special fund helps out those who have a child with special needs and are in need of special equipment or loving support. Our Centre offers a warm and loving environment for families and as a nonprofit society welcome gifts of financial support. Please make your cheques out to Medicine Hat Pregnancy and Family Support. Lasting Impressions Photography Medicine Hat, AB Phone: (403) 529-1979 Lastingimpressionsphoto.ca Lasting Impressions Photography is a full service studio that specializes in both indoor and outdoor photography.

Located in Medicine Hat, Alberta, we feature some incredible indoor sets and backdrops, while also being able to benefit from the natural beauty and landscapes that are found in and around our community. If you have a site that you wish to have your photos done on, simply call us to book a consultation and let us make your dream photos come to life.


2010 Gadget Giving Guide The Givers’ Guide to the Hottest Gadgets for 2010

If you are looking for the hottest new gadgets to give to your loved ones this year, or even items to add to your own wish list, there is certainly no shortage of ideas. 2010 marked a year in which Apple Inc., in particular, came out with several new and innovative products while their competitors struggled to challenge their dominance in the market. While there are many new and interesting products available this year, below just a few are highlighted to pique your interest in the gadget trends of 2010.

1. iPhone 4....or Blackberry Torch 9800 The fourth generation iPhone, despite its initial glitches, remains the device on everyone’s list of top smartphones, but now Blackberry’s new Torch model may bring RIM back into the game. Smartphones are the hottest devices around, and either would be sure to bring a smile to the face of any technophile on Christmas morning. The iPhone 4 boasts all the applications that a person could ever dream of while the Torch has the functionality for your favourite business person. Whether you want a slick, trendy device that is easy to use or a functional, professional tool for your business, there is a smartphone out there for you. Check them both out before you make your next smartphone decision. Also, don’t discount Google’s new Android platform that is making waves in the technology world. According to Nielsen, it even outsold Apple devices in the last six months, demanding the attention of both developers and consumers.

2. iPad...or Blackberry Playbook It’s a very similar story to the battle between the iPhone and the Blackberry Torch 9800. The Apple iPad has taken the world by storm since its release earlier in 2010. With its P14 ∙ VOICE / NOVEMBER 2010


luxury, style, innovation, ergonomics, and originality, it is reported that the iPad may be the device that puts final nail in the coffin of the printed newspaper. Not to be outdone, RIM has finally answered back with the new Blackberry Playbook, introduced on September 27th. Both of these devices are becoming more popular and it’s certain that the competition will only become fiercer. It’s too early to tell which model will come out on top, but it is sure to be an interesting battle. If you are interested in just an e-reader, there are plenty of affordable options to choose from as well: the Kobo, Nook, Kindle, and Sony Readers are just a few of the favourites.

3. Digital Camera While it would be great to be able to spend $500 or more for a digital camera, getting the most bang for your buck makes at lot of sense in today’s economy. Digital Trends reviewed a dozen digital cameras and Casio Exilim Zoom EX-FH100 was one of their top picks. “Casio is known for its ultra-thin point-and-shoots but they’ve broken new ground with their latest line-up of high-speed cameras. In the case of the EX-FH100 (starting at around $289) that means you can shoot action subjects such as kids playing soccer at 40 frames per second—light speeds faster than typical compacts.” A digital camera is especially gift-worthy for those thinking of taking a vacation this holiday season.

4. If you are travelling this winter, visit www.thinkgeek. com to check out their World’s Smallest Wireless N Travel Router When traveling far away from home you shouldn’t have to suffer with primitive living conditions like being without the internet. Many hotels do offer Wi-Fi, but often at a high cost and in foreign countries the signal can be

so poor and the connection so slow that staying in touch with the outside world means a big headache. With more and more consumers purchasing laptops, the other alternative, a wired Ethernet connection, just isn’t going to cut it. Whether travelling for business or pleasure, the internet can be an essential tool while waiting in airports, or even around town. This wireless router is the way to go, especially for those on the road.

5. iRobot Roomba 570 Cleaning the house is something that many dread doing, but for the technologically inclined, the Roomba570 vacuuming robot makes the job a whole lot more fun. The advertisements for this vacuum promise cleaning performance as well as making cleaning much easier and more convenient. It can cover up to four rooms on a single battery charge and it contains features such as onboard scheduling. The Roomba 570 really makes the perfect cleaning tool for your home.

Garmin Nuvi 3790 might still be a bit pricey for recreational use, at close to $500, but the maps are top notch and the Bluetooth calling function helps drivers keep their hands on the steering wheel, which is especially important with the introduction of laws regarding the use of cell phones while driving. Personal computers (Microsoft Windows vs. Macs), hybrid cars, flat screen TVs, and many more devices are evolving and booming into the technology market with increasing speed. Keeping up with these trends can be a difficult task. One great resource is www.digitaltrends.com but there are many resources available, especially online, for those who are looking.

6. Livescribe 2 GB Pulse Smartpen Forget that old ballpoint at the back of your desk drawer. For the student, teacher or office worker in your life, there is a new pen that will make their life easier. This pen doesn’t merely put ink to paper; it “records” whatever you write. By using the provided software, you can upload and search these files for whatever information you require at a later date. You can even record the entire lecture or meeting while you’re taking notes with the audio recording feature on the pen and upload that to your computer later.

7. Garmin Nuvi 3790 Since GPS navigation tools became inexpensive enough for personal use, they have become wildly popular. The VOICE / NOVEMBER 2010 ∙ P15


Chamber Seeks Business Engagement The Chamber is always working on behalf of our members. Whether in the public eye or behind the scenes there are always several issues on the table that the Chamber diligently discusses, researches and then ultimately weighs in on. A few of the key priorities on our current Business Advocacy agenda include: ∙ The Medicine Hat Advantage ∙ HST and the impact on Alberta Businesses ∙ Local policy on Health Care ∙ Highway Improvements ∙ The Municipal Tendering Process ∙ Downtown Revitalization ∙ The Provincial Disaster Relief Program ∙ City Tax Assessment Processes ∙ The Canada-EU Comprehensive Economic and Trade Agreement ∙ Water Rights Also, the Chamber has several policies that have been adopted that we are advocating for on a regular basis. A few of our current active policies include: ∙ The Economic Benefits of a Regional Events Centre ∙ The need for a 24-hour Wildhorse Border Crossing ∙ A recommendation for the formalization of Tourism ∙ Recommendations for a commercial exemption to the noise bylaw for

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commercial snow removal ∙ Transmission Capacity Upgrades In order to address business issues, we need the engagement and involvement of our local businesses to assist us and to inform us of the issues that directly or indirectly affect them. If you have a business related issue that you would like the Chamber to review or if you would like to become involved with any of the issues above, please contact our office at (403) 527-5214. To view more on our policy interests visit us online: http://www. medicinehatchamber.com/advocacy. html. Canadian Chamber Weighs in on the Use of E-Business Solutions Canada is a world leader in many areas: energy, natural resources and the financial services sector to name a few. Unfortunately, there is a critical area where Canada has fallen from leader to laggard. While the availability of broadband internet across the country remains high, we have slipped internationally in ensuring our digital infrastructure is world class and, as a result, it has become more difficult to attract and keep jobs in the knowledgebased economy. As part of the Canadian Chamber’s policy paper Mapping the Future of the Digital Economy: Key to Canada’s Economic Success that was released

last year, we are recommending that the federal government continue to work with the private sector to accelerate e-business adoption among small- and medium-sized enterprises (SMEs), and that the federal government creates a favourable investment climate that encourages foreign and domestic investment in Canadian e-business opportunities. Without proper investment and dedication to information and communications technology (ICT), innovation, and protecting intellectual property rights, Canada’s productivity will be limited and other nations will continue to surpass us as a destination for both domestic and international business investment. Canada must take back its proper place as a world leader in innovation and invest in our future economic growth immediately. Given the current state of the economy, it is vital that the government allocate resources for investments in ICT to jump-start Canada’s economic recovery. While the 2009 federal budget provided for $225 million over three years for broadband internet, much more still needs to be done. By establishing a solid strategy, the government can provide businesses and Canadians in general with the tools they need to continue to drive growth, innovation and jobs in the digital economy. Canada’s business community welcomes government support, as


too many businesses, especially the SME’s, need help to be well positioned to prosper in the digital economy. Read more at: http://www. medicinehatchamber.com/links.html Chamber Represents Local Interests on a Federal Level The Medicine Hat & District Chamber of Commerce sent two representatives to attend the 2010 Canadian Chamber Annual General Meeting and Policy Conference in the Capital Region at the end of September. This annual conference is where local issues that are of federal concern are brought to the forefront, discussed, debated and voted on. Once accepted by the delegates, the policy is adopted by the Canadian Chamber of Commerce and advocated for on a national level. The Canadian Chamber of Commerce represents Chambers and Boards of Trade across Canada, who represent in excess of a combined 192,000 businesses, so when they speak on behalf of Canadian business the Government is there to listen. Many businesses don’t realize the impact a vote can have at the national level, but we were able to witness democracy at its finest, as the debates between East and West and province to province ensued on many of the issues up for debate.

There were 65 resolutions on the floor for consideration and many came down to a very close vote, especially on the topic of a securities regulation policy. A vote can make a difference and this year we wanted to make sure Alberta was well represented. Almost all Chambers in Alberta were represented by either delegates or proxy votes and we were pleased with Alberta’s strength at this national collaboration of delegates from coast to coast to coast. Alberta stood firm and united in its caucus, holding almost one third of the votes at the conference. The combined delegation held a total of 344 votes at the policy session with Ontario representing 124 votes, Alberta,101, B.C., 58, Quebec, 23, Atlantic ,18, Saskatchewan, 10, Manitoba, 6, N.W.T., 2, Yukon, 1, and Nunavut, 1. Visit http://www.chamber.ca/index. php/en/policy-and-advocacy/C191/ to view the results of the Canadian Chamber Policy session. Chamber Still Working on a 24 Hour Crossing For approximately five years, our Chamber on behalf of our over 750 members, as well as the Alberta Chamber federation of 127 Chambers of Commerce and representing 22,000 businesses, has been presenting the business case supporting the

Government of Canada providing 24hour traveler and commercial services at Wild Horse Border Crossing. A bi-national committee made up of elected officials and representatives from the Medicine Hat and Havre areas has been urging its respective federal governments to expand both crossings to 24-hour commercial facilities. A second 24-hour commercial crossing serving eastern Alberta and western Saskatchewan is absolutely critical for the facilitation and growth of commerce in this part of our country. It is even more important given the economic conditions facing us currently. We must do everything possible to remove impediments to the movement of goods. The next meeting scheduled to address the next steps for the 24 hour border crossing will take place on Tuesday, November 16, 2010 and will include delegates from Alberta, Montana and Saskatchewan. VOICE / NOVEMBER 2010 ∙ P19


VENTUREPRIZE COMPETITION Create the ultimate business plan and you could win! VenturePrize’s FastGrowth Award offers over $150,000 in cash and in-kind services. The Alberta Student Business Plan Competition offers a total of $10,000 shared by regional and Alberta finalists. A judging panel of business/ financing professionals will evaluate the business plans based on ideas that are high-growth, feasible and are clearly articulated. To participate in the 2010-2011 VenturePrize Business Plan Competition entrants must be an individual, team, or company that has: 1. A feasible, high-growth business concept; 2. At least one person living, working or attending school in Alberta; and 3. Has not won cash and/or prizes as a finalist in a previous VenturePrize competition. For more information call 1-888-4928977 or visit www.ventureprize.com P20 ∙ VOICE / NOVEMBER 2010

CELEBRATE SMALL BUSINESS AND WIN BIG

VIVA LAS VEGAS Sunrise Rotary’s “Viva Las Vegas” fundraiser on Friday, November 26th, a Las Vegas style lounge and fun casino with lots of great entertainment, live Vegas impersonators, a magician and showgirls is coming up at the end of November. All guests are welcomed with a complimentary glass of champagne and $10,000 in fun money to play over 20 casino games. For those who don’t gamble, we have games like musical chairs, limbo and “Who Wants to Be a Millionaire!” The money won will then be parlayed for tickets that will be drawn for a number of great prizes such as a trip for two to Vegas, condo in Puerto Vallarta and much more! See our calendar on page 30 for more details about this event.

Rogers, MasterCard, and the UPS Store are proud to present the Promote your Business contest. Small businesses can win $35,000 in online advertising by submitting their banner ad. Don’t have a banner ad to submit? No problem! Create one with their easy-touse banner tool. Banner ads submitted to the site will appear on the Celebrate Small Business site AND throughout the Rogers online network for FREE! Visit www.celebratesmallbusiness.ca today! ALBERTA BUSINESS AWARDS OF DISTINCTION It’s the 20th Anniversary of the Alberta Business Awards of Distinction and the deadline for submission is November 12, 2010. Applications can be submitted online: http://www. abbusinessawards.ab.ca


do business. We can now reach each other and customers from anywhere. I am often asked how we can run such a large company from Medicine Hat, and it is due to the advent of the internet and the technology that allows for such easy communication in spite of the distance. Q: What’s next for the Litebook Company? The Medicine Hat based Litebook Company was created in 1999, but the idea behind it actually stems back to the autumn of 1994 when Dr. Larry Pederson returned to Medicine Hat from California. He found himself becoming depressed, losing energy and focus, and went to a doctor to determine the cause of this drastic change in his life. The psychiatrist quickly determined that he was suffering from Seasonal Affective Disorder (SAD) and offered to prescribe Prozac, an antidepressant. Fortunately, when he declined drug therapy, his doctor suggested light therapy instead, and the idea that would go on to become the Litebook Company was sparked. We interviewed Dr. Pederson in September about the Litebook Company, its origins, and what it’s like running an international business from Medicine Hat. Q: When your doctor recommended light therapy to you, what was your reaction? A: “Sounds like snake-oil to me!” was my immediate response. At the time, I was a complete sceptic. Even though I felt an instant positive reaction when I began using the light, I believed that it was only wishful thinking or a placebo effect and stopped using it. Since the symptoms reappeared immediately, I knew that it was helping and could change my life so I bought a light and began using it every day. I was so happy with how this was affecting my life that I began to talk to people about it and realised that there were a lot of people out there suffering in the same P22 ∙ VOICE / NOVEMBER 2010

way I had been. Q: How did this discovery evolve into the Litebook Company? A: The one problem I had was that the light weighed ten pounds, took up half my desk, and used 85 watts of power. It was not portable at all and I knew there must be a better way to get this same therapy from a smaller device. In 1999, I contacted an old classmate who was working at Suffield and through him I connected with some researchers who had recently read an article about the new LED (Light Emitting Diode) technology coming out of Japan. We were able to test out the LED’s to see if they would work for light therapy and began with a prototype that used 120 LED’s. I was the guinea pig and tested out our new device and quickly realised that there were way too many lights. They were astonishingly bright compared to the fluorescent bulbs. Over the years we tested different configurations, LED technology continued to evolve, and now our current model uses 24 LED’s and is about the size of a Sony Discman. It can fit easily into your purse or briefcase and the design is lightweight and portable. Q: What is it like administering a world-wide enterprise from Medicine Hat, Alberta? A: With globalization, the world is much smaller. The internet has connected people and businesses in ways that have changed the way we

A: Today, the unfortunate truth is that we are living in a light-deprived world and are paying for it with our health. We spend most of our time indoors and few of us get the amount of sunlight we need, especially in the winter when the days are so much shorter. We hope to continue our research into light therapy and to keep evolving our product into the best it can be. We have a world-renowned scientific advisory board that is conducting research into the different illnesses for which light therapy might present an effective treatment solution. We hope that we will be able not just to help those with SAD, but also overweight and obese individuals, chemotherapy patients, depression and anxiety sufferers, and many more. I believe that there is a whole host of ailments that light therapy can help treat and with this research we may be able to provide something to bring relief and wellness to a wide range of people. The good news is that researchers in light therapy have made great strides in recent years in understanding the impact of light on our health and wellness, and there is an increasing awareness among the general population about the importance of getting enough light. The possibilities are endless.


The Changing Face of Technology Isaac Asimov Science-fiction author Isaac Asimov popularized the notion of robots in popular culture when he wrote a collection of short stories on robots and first used the term ‘Robotics’. Asimov also wrote the ‘Three Laws of Robotics’, which defined the interaction rules between humans and robots: these rules define most fictional accounts of robots to date. However, with the evolution of technology, that which seemed relegated to the realm of fiction is rapidly becoming reality as technology advances and robotic engineering develops. According to the Encyclopaedia Britannica, a robot is “any automatically operated machine that replaces human effort, though it may not resemble human beings in appearance or perform functions in a humanlike manner.” Machines and tools have given us the ability to do more in less time giving us more comfort in our daily lives. As technology advances, computers become faster and more powerful: these new machines are enabling us to do more in less time making our lives easier. With these benefits also comes a certain amount of reliance. This magazine copy was typed on a computer. It was emailed to various participants; layout was completed on a computer with specialized software and the printer used specific software and hardware to produce the publication for print. Without several different technologies, this magazine would not have been able to be produced. Then and now… When children ask their parents about “what it was like when they were a kid,” the answer can sometimes feel astonishing. Looking back over the last 30 years, the depth and


breadth of devices and technologies that we take for granted today can feel overwhelming. Leading the list are items like cell phones, personal computers, personal GPS, MP3 players, flat screen TV’s. If one thinks a little further, CD’s, DVD’s, digital TV and even VCR’s make the list. Cell Phones Texting has become so embedded in our North American culture that even the new version of the children’s game Operation contains a disease called ‘phone finger.’ It is possible to watch a TV show or film from the 1980`s or 90`s and put a date to it based on the cell phone technology used. This shows us how sudden and pronounced these changes have been. Also, although many of us take for granted that we have instant internet access in our pockets, in addition to many other features, until recently, smart phones were much too expensive for all but business people with corporately purchased Blackberries. New cell phones technologies such as the iPhone 4 and the Blackberry Torch 9800 continue to blur the boundaries between telephone and computer. Google’s Android technology is providing serious competition and every day there are new platforms being introduced. TVs It’s not so long ago that families had one black and white TV in their house with access to only a few local stations. Today, flat screen TVs are selling for a fraction of what they once were and digital video recorders are a staple in many homes. High definition televisions, channels and Blu-ray discs are becoming standard technology. Many movies are being release in 3-D, but Toshiba is determined to bring that technology into our homes. Toshiba is introducing a new 3-D television that does not require glasses to use. Presently they are only available in Japan, but are expected to enter the North American market in March 2011.

Automobiles With the advent of the internal combustion engine, combined with the assembly line innovation of Ford Motors Company, automobiles quickly became a facet of daily life that many North Americans cannot live without. Along with the development of smaller and faster personal computing systems, car manufacturers began to utilize technology to create more effective and functional vehicles. Currently, hybrid cars are entering the marketplace slowly but with with increasing frequency and in general, energy saving products are incredibly popular. Even the traditional lightbulb is becoming obsolete as the incandescent bulb is being phased out in favour of the more energy efficient Compact Fluorescent Lamps (CFL). These may not last very long considering the Light Emitting Diodes (LED’s) are even more efficient lasting up to 60 000 hours compared to the more modest 10 000 hours of the CFLs. Robots in your home and workplace Robots regularly perform tasks or jobs that humans find dull, dangerous or difficult. Robots can be adapted to a variety of duties either labour-intensive or mundane in nature including industry, medicine, farming, and even the military and space. The many varied benefits of robotics include such factors as increased health and safety, economic savings, and enhanced productivity. Robots are able to complete jobs that may be dangerous for human workers. They are also able to work a production line more economically and with greater precision. Inside our homes we have many appliances and devices where “smart” features make our lives easier daily. The Roomba, a small robotic vacuum cleaner, has become a highly marketed success, completing a much maligned task with expertise. It can cover up to four rooms on a single battery charge

and it contains features such as onboard scheduling. The Roomba 570 really makes the perfect cleaning tool for your home. These helpful tools allow their customers to spend more time completing other tasks or enjoying time with loved ones. Other “smart” appliances, such as alarm clocks that run away from you and hide when you hit snooze, are making their way into the marketplace as well. Toys for children are becoming more and more sophisticated using robotics. Using interactivity, these toys are providing entertainment for children in new ways and are often replacing other forms of play, and even aspects of their education. Applications for unmanned systems span a huge variety of industries including agriculture, aquaculture, climate monitoring, communications, environmental, emergency, mineral exploration/exploitation, fire, fisheries, forestry, home and industrial use, law enforcement, mapping and surveying, security, transportation, and many more. CCUVS’s activities and services include: unmanned systems standards work, influencing research, applications and technology solutions development, training, provision of facilities (such as access to test ranges and UAS launcher services), publishing studies, consultancy, promoting civil and commercial use of unmanned systems and stimulating Canadian economic growth. Unmanned systems, like other robots, are used in jobs that may be too dangerous for human workers or located in unhealthy or inhospitable locations. The automation can also complete work that many be too precise or repetitive for regular workers. Automation The idea that technology is changing the way we view the world is not an entirely new concept. Neither is the fear that the automation of machines will replace human workers. In VOICE / NOVEMBER 2010 ∙ P25


January 1962, the magazine Popular Mechanics questioned if “machines and new technologies [will] replace workers of skill and knowledge?” This is a question that is still being asked today, especially with the increase in automated machines. The assembly line developed by Ford Motor Company between 1908 and 1915 made assembly lines famous in the following decade. Under the leadership of Henry Ford, mass production by means of an assembly line was able to progress from a new concept to actual implementation and ultimately market exploitation. The means by which Ford`s motor cars were produced allowed Ford to maintain a lower price point and sell more goods to North American consumers. There had been many preconditions that had to exist for these developments at the Ford Motor Company which stretched far back into the 19th century: he was the first to build many large factories using the assembly line concept. The use of machines in the various forms of automation work under the same principles as Henry Ford utilized. Many different institutions use automation, such as automatic checkouts, to increase productivity and reduce wait time for their customers. In Medicine Hat, locations as varied as grocery stores and the Public Library maintain the use of self-checkout machines to provide this increased service and ATM’s have been in general use at banking institutions for years. However, this does not always mean that they are employing less staff, only that the staff can be used in different ways to provide more timely and effective services to their customers. However, current automated systems still need human personnel to maintain and supervise the technological systems. There are still a high number of jobs that are in no immediate danger of automation and will likely never be machine driven. Human ability with language, pattern recognition and such has not been replicated by a P26 ∙ VOICE / NOVEMBER 2010

computer thus far and is likely far away from development. Customer service has seen much automation with these self-checkouts and tele-messaging systems, but the desire for social human interaction will maintain the need for most businesses to maintain a level of personal service. In business, the technological environment will change as the trends continue to evolve; particularly in communication and information. The means by which companies communicate, including newer methods such as videoconferencing, will continue to become easier and more inexpensive. To be competitive and successful, business owners must keep abreast of the development of new technological applications and learn how to employ them in their operations. Employees must educate themselves and upgrade their skills to remain productive and integral to their workplace while employers must provide the opportunities for training and professional development. Technology is changing so quickly and it can be easy to think that what we have now is the way it’s always been, but the fact is we are living in very exciting times technologically, and the picture is constantly changing very quickly. And what’s funny, what seems so modern and slick at the very moment will seem like ancient history to us in just a few short years. It is change, continuing change, inevitable change that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.


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NOVEMBER 2010 CHAMBER OF COMMERCE CHAIR’S RECEPTION & AGM NOVEMBER 9 Esplanade Studio Theatre For more info call 403.527.5214

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ALBERTA BUSINESS AWARDS OF DISTINCTION NOMINATIONS Deadline: NOVEMBER 12 Alberta Chambers of Commerce www.abbusinessawards.ab.ca BUDGETING YOUR BUSINESS CASH FLOW November 15 & 16 6:00 PM-9:00 PM Community Futures Entre-Corp For more info call 403.528.2824 ALBERTA POWER SUMMIT NOVEMBER 16 & 17 The Metropolitan Centre, Calgary, AB For more info or to enrol call 1.888.777.1707 www.insightinfo.com/albertapower JESUS CHRIST SUPERSTAR NOVEMBER 18-20 at 8:00 PM NOVEMBER 25-27 at 8:00 PM NOVEMBER 21 at 2:00 PM Esplanade Theatre For more info call 403.502.8777 GREEN INDUSTRY SHOW & CONFERENCE NOVEMBER 18-19 Edmonton EXPO Centre (Northlands) http://www.greenindustryshow.com DOWNTOWN MIDNIGHT MADNESS NOVEMBER 25 SUNRISE ROTARY VIVA LAS VEGAS FUNDRAISER NOVEMBER 26 at 6:30 PM The Cypress Centre MARKETING YOUR SMALL BUSINESS NOVEMBER 29-30 6:00 PM-9:00 PM Community Futures Entre-Corp For info call 403.528.2824

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DECEMBER 2010 CANADA CUP OF CURLING DECEMBER 1-5 The Arena For info: http://www.curling.ca/ championships/canadacup/ For tickets: http://www.curling.ca/ championships/canadacup/tickets/ WORKPLACE STANDARDS WORKSHOP DECEMBER 2 Chamber of Commerce Board Room For more info: 403.527.5214 or info@medicinehatchamber.com CHAMBER OF COMMERCE CHRISTMAS OPEN HOUSE DECEMBER 3 1:00-5:00 Chamber of Commerce, 413 6th Ave SE Fore more info: 403.527.5214 or info@medicinehatchamber.com

LEADERSHIP: CHANGING PEOPLE’S LIVES, BRUCE BOON TIP DECEMBER 3 7:00-9:00 PM Medicine Hat College Theatre $10 advance tickets or $15 at the door. For more info call Russell Krasnuik at 403.529.3898 CORPORATE CHRISTMAS PARTY DECEMBER 9 & 16 6:00 PM-2:00 AM Medicine Hat Lodge Resort, Saamis Ballroom For information call: 403.502.8194 BOB SAGET AT THE ESPLANADE DECEMBER 17 8:00PM Esplanade Theatre For more info call 403.502.8777


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