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Elections heating up for Timmins Chamber board of directors Slate of 10 nominees running for six slots on 2013-2014 board The votes are nearly ready to be counted for the Timmins Chamber of Commerce’s 2013-2014 Board of Directors, though there’s still time for members to ensure that their voices are heard. Ten members have been nominated for the Chamber’s 2013-2014 board of directors, on which there are six open slots for the coming year. They are running for the right to represent the Chamber membership and the greater business community on the 21-member board, made up of representatives of a broad cross-section of local industry (see page 2 for a complete list of nominees). Each of the Chamber’s voting members still has the opportunity to cast their ballot, with the elections due to close on July 15 at 5 p.m. “With nearly 800 business members, the Chamber has a wide variety of voices and perspectives, and the Board works diligently to ensure that voice and perspective is properly represented as we move forward,” said 2012-2013 Chamber president Art Pultz. “As industry and community leaders, our Board members have a great passion for Timmins, and the Chamber relies heavily on their knowledge, expertise, and unique understanding of our region to continue to make this a great place to do business.” The volunteer board of directors holds many important roles within the Timmins Chamber of Commerce, which include responding to business issues raised by the members, and then setting priorities for acting on those issues. Part of this process involves the creation of various committees to address those specific topics, which this year covered such diverse areas as municipal affairs, local purchasing, and the mining supply and

“Being a Board member is really about helping to make a difference for Timmins’ business community,” said Barton. “This means taking on some of the most significant issues faced by companies in our region, and working with our partners, our members, and our larger Chamber network in Ontario and throughout Canada to bring about real change. The Chamber strives to make it easier for our businesses to do business, and achieving that on behalf of our members is what makes Board service so worthwhile.” The Timmins Chamber of Commerce board of directors is dedicated to serving its members’ interests through policy, programs, and events. service sector. Board members also chair each of these committees, matching up their expertise with those of the participating committee members to help determine ways to improve the business climate through specific action plans. To help strengthen the members’ collective voice on these subjects, the Timmins Chamber also works collaboratively with countless partners — government representatives, community organizations, industry stakeholders — on building consensus and support. These efforts begin at the local level, where the Chamber is spearheading efforts to address business climate improvement, and to find growth opportunities for local firms. Work also spans the regional, provincial and federal levels, tackling issues such as rising energy rates, fuel tax for commercial and industrial hauls, and federal infrastructure support for mining initiatives (see page 3 for more details). Early success and support from other organizations during the 2012-2013

Chamber year include the adoption of member-driven policies by both the Ontario and Canadian Chamber of Commerce; the Timmins Chamber has also had an important role in forwarding the national conversation on issues such as the need to better empower municipalities to address derelict properties, as well as the need for lower energy prices. These initiatives are reflective of the guidance provided by the board of directors, who also often play an instrumental role among many of the Chamber’s event committees. They provide assistance and direction for many of the Chamber’s signature outings, such as the Annual Member Golf Tournament and the Nova Awards, both of which were sold out yet again this year. Ideas for many of these annual successes — whether policy or events — have often begun within Chamber discussions and debates, frequently anchored by board members. This makes participation on the board of directors as important as it is rewarding, said Phil Barton, incoming 2013-2014 Chamber president.

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Voting for your 2013-14 board Once again this year, voting members of the Timmins Chamber can make use of electronic means to cast their ballot for the 2013-2014 Chamber Board of Directors. Each voting member who has registered an email address with the Chamber has received an email with voting instructions from the Chamber’s election software. This includes a unique link that takes the voting member to a secure site where they can review nominees’ biographies and place a vote in confidence. Members without an email address on file — approximately 10% of the total membership — have been sent a print ballot. All voting members of the Chamber are encouraged to submit their ballots for the 2013-2014 Board of Directors election by the deadline on Monday, July 15, at 5 p.m. For a full list of the nominees for the Timmins Chamber of Commerce’s 2013-14 Board of Directors, complete with bios and photographs

See page 2.

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2 - JULY 2013

Timmins Chamber of Commerce’s 2013-2014 Board of Directors nominees

Gilles Blouin

Shawn Connors

Claude J. Gagnon

Frank Haasen

Jessica Hardy

BESTECH

Schumacher Lions Club

Haasen Farms Limited

Gilles Blouin is the general manager of BESTECH’s Timmins Services, an engineering, automation and software development firm for the mining industry. He has a Bachelor’s Degree in mechanical engineering and an electronic engineering technologist diploma. Gilles oversees daily operations and is responsible for strengthening and enhancing the company’s profile. He has extensive experience in engineering, business development and management in the fields of automation and robotics, telecommunications and renewable energy. He speaks English, French and basic Spanish and exhibits strong interpersonal skills which facilitate his ability to build lasting relationships.

Since 1983, Shawn Connors has been involved with local community service clubs, including his present position as 1st vice-president for the Schumacher Lions Club, and as Chairperson for the CTV/Lions Telethon. Shawn is also involved with Ducks Unlimited Canada. A resident of Timmins since July 1973, Shawn has been employed at the Xstrata Kidd site since January of 1979. Shawn and his wife, Nicole, have five children and five grandchildren between them, and own a home and cottage. Shawn is tied to and invested in the community, and believes in learning new ways of improving.

Claude J. Gagnon Professional Photography

Community First Credit Union

Robert Knox

Jason Laneville

Nancy Mageau

Shannin Metatawabin

Amanda Truax

Tim Hortons

CTV Television

Royal Bank of Canada

De Beers Canada Victor Mine

Robert Knox served with the Ontario Provincial Police for 20 years and retired as the local detachment commander in favour of a rewarding career with Tim Hortons. For the last five years, Rob has worked with his wife Linda at managing and operating their three successful stores in Timmins. Although relatively new to business, Rob feels he can make a positive contribution to the Chamber Board. A graduate of the University of Waterloo, Rob has spent his entire career in Northern Ontario and has volunteered with the Timmins Minor Hockey league, the Royal Canadian Legion, Timmins Police Pipes & Drums, and the Ontario Special Olympics, among others.

Born and raised in Timmins, Jason Laneville is the general sales manager for CTV, Canada’s first privately-owned television station. Among other community group involvement, he is the current chair of the Chamber’s Marketing Committee and also sits on the Nova Awards committee. Jason is a married father of three, who also manages and coaches in Timmins Minor Hockey. This would be his second term on the Chamber board. “I would love to continue working with the talented pool of volunteers the Timmins business community has assembled at the Timmins Chamber of Commerce.”

Nancy Mageau is a commercial account manager with the Royal Bank of Canada, and has worked in the financial service industry for over 26 years. In her current role, she tailors her advice and solutions to assist commercial clients reach their business goals. To further her personal development, Nancy has been a member of the Timmins Chamber of Commerce’s Municipal Affairs Committee for the past seven years. Nancy has also volunteered her time as a Chamber Ambassador since the program’s inception.

Shannin Metatawabin is the manager of Aboriginal Affairs and Sustainability for the De Beers Canada Victor Mine. His team implements and negotiates the local Impact Benefit Agreements and manages ongoing engagements. He obtained his BA in political science and economics from Carleton University. He is a member of the Timmins Chamber of Commerce’s Board of Directors and was on the Board for the National Centre for First Nations Governance for five years. While with Aboriginal Business Canada and the Waubetek business development corporation, Shannin assisted well over 250 Aboriginal businesses start up and expand by working in both the urban and rural market.

Timmins Family Counseling Centre

Claude J. Gagnon is an honours graduate of Northern College, Porcupine Campus, and has successfully owned and operated a photography business in Timmins for the past 30 years. He is past president of the Timmins Rotary Club, as well as the Professional Photographers of Ontario, North-eastern Branch. Claude sat on the Board of Directors for the Downtown Timmins Business Improvement Association for several years. Claude is also the director for the Porcupine Ski Runners as well as Professional Photographers of CanadaOntario. Claude is also a current member of the Timmins Chamber of Commerce board.

Along with his wife Ivy and son Eddy, Frank Haasen is the owner/operator of Haasen Farms Limited (HFL). The 100-dairycow and 500-acre operation’s many products include milk, canola, barley, and hay. HFL has won Nova Business Excellence awards in 2007 and 2013, and was recognized on the regional stage with a 2007 Northern Ontario Business Award. From 2008-2012, Frank was a Board member for the Dairy Farmers of Ontario. He spent 20 years with the Rotary Club, with two years as president and two years as an assistant governor. Frank is currently a Board member of the Credit Counseling Services of Cochrane District.

Jessica Hardy is the branch manager for Community First Credit Union, and has nine years of experience in the financial service industry and three years of experience in marketing. Jessica was born, raised and educated in the North, and has a BA in psychology from Laurentian University. She has been successful in the areas of sales, relationship building, productivity, efficiency and management. Jessica is a director for the Timmins Learning Centre, as well as communications and promotions co-ordinator for the CIBC’s Run for the Cure. She is also a Timmins Chamber of Commerce Ambassador and a member of the Chamber’s Municipal Affairs Committee.

A full-time therapist at the Timmins Family Counseling Centre, Amanda Truax is empathetic, hardworking, sociable and a good communicator. She is also a part-time teacher at College Boreal and has a private practice offering counselling to clients, and is interested in expanding her practice. Amanda has a BA in psychology and an MA in counseling and spirituality. She has participated in the Take Back the Night Walk Committee and the Timmins Family Health Team’s Programs Committee.


inside business

JULY 2013 - 3

Federal funding needed for mining infrastructure: Timmins Chamber The federal government should play a greater role in funding infrastructure that benefits mining projects and regional communities alike, according to the Timmins Chamber of Commerce. As the City with the Heart of Gold, Timmins’s economy has always been connected to a healthy mining sector in the region and throughout the North. It’s with this in mind the Timmins Chamber of Commerce has crafted a specific policy recommendation for the Government of Canada — something that will also be put forward for support by the Canadian Chamber network during its annual general meeting in Kelowna this fall. Developed with input from Timmins Chamber members and in conjunction with the Thunder Bay and Greater Sudbury Chambers of Commerce, the policy entitled Infrastructure Investment Essential to Mining Sector Growth recommends that the federal govern-

ment invest in transportation and energy infrastructure crucial for the mining sector. More specifically, this investment should be done by pursuing innovative funding options through increased partnerships with the private sector, provincial and local governments, and Aboriginal peoples. Mining is one of Canada's most important economic sectors and is a major driver of the country's prosperity. In 2011, the industry contributed $35.6 billion to Canada’s gross domestic product (GDP) and employed 320,000 workers in the sectors of mineral extraction, processing and manufacturing. It is an industry that stimulates and supports economic growth both in large urban centres and in remote rural communities, including numerous First Nations communities; mining is an important employer of Aboriginal Canadians. Mining also accounts for 22.8% of Canadian goods exports and $9

billion in taxes and royalties paid to federal, provincial and territorial governments. Globally, Canada remains the top destination for mining exploration, attracting 18% of the world's spending in this sector. However, as outlined in the Canadian Chamber of Commerce’s January 2013 report How Canada Transformed its Resource Endowment into a Global Competitive Advantage, major mining projects often require significant investment in new infrastructure, which is vital to ensure that mining companies have the ability to find, extract and remove ores at a competitive cost. Mineral deposits are often located hundreds or even thousands of kilometres from road, rail, energy and technology infrastructure; as a result, companies are often faced with costs in the order of hundreds of millions of dollars in order to simply access their mining claims. Despite the strong benefit these projects potentially pro-

vide to the regional, provincial and federal economies, the cost to establish the required infrastructure is frequently too prohibitive for private-sector investment alone. One example of a significant mining opportunity with extensive infrastructure requirements is the so-called “Ring of Fire,” a mineral-rich region in northwestern Ontario worth $50 billion, and which federal government officials have referred to as “another oilsands,” one which will be “a project of national significance for decades.” However, the lack of any transportation or energy infrastructure in the region is a serious impediment to its progress; Cliffs Natural Resources, one of the primary operators in the region, suspended work on its $3.4-billion project due to these unresolved issues, calling into question its plans to build a $2-billion smelter in Sudbury and any other regional spin-off benefits. Similar infrastructure challenges are faced by many key

strategic mining areas throughout Canada, such as the need for additional rail capacity in the Labrador Trough, as well as enhanced electrical transmission in northwestern British Columbia. This type of infrastructure is also a key enabler of Canada’s international competitiveness. The development of large-scale projects such as the Canadian Pacific Railway and the St. Lawrence Seaway have historically been crucial factors in the success of Canada’s mining sector by providing vital transportation links to both foreign and domestic markets. In turn, the mining industry helps to support the development of infrastructure by acting as a source of demand for large projects, particularly in the transportation sector. Federal government support of these key infrastructure projects must be viewed as a vital investment in future jobs and long-term prosperity rather than an expense.

Updates from the Chamber network Waste diversion rules changing: Ontario Chamber As part of its ongoing efforts to keep Ontario’s business community well-informed, the Ontario Chamber of Commerce (OCC) has indicated that questions abound about the Ontario government’s renewed efforts to increase waste diversion through its proposed Waste Reduction Act. The corresponding Waste Reduction Strategy is being touted as a blueprint for consultation, implementation, and next steps for reducing and harnessing the economic value of waste. Key features of the waste reduction framework include: ‰ Moving to an individual producer responsibility regime where individual producers are responsible for end-of-life management of their products and packaging; ‰ Transforming Waste Diversion Ontario into the Waste Reduction Authority, which would oversee compliance with the proposed producer responsibility regime;

‰ Efforts to boost diversion in the Industrial, Commercial and Institutional (IC&I) sector; ‰ Eliminating “eco-fees” at the cash register by introducing all-in product pricing; ‰ Obliging producers to negotiate recovery/processing costs with municipalities; ‰ Increasing the diversion of a wider range of wastes, including organics, and developing and implementing new standards for end-of-life vehicles. Currently, waste diversion under the Waste Diversion Act is stalled. Ontario diverts 25% of total waste from landfill. Additionally, 46% of household waste is diverted, while the diversion rate for the industrial, commercial, and institutional sectors is much lower.

Find out more and get involved The Waste Reduction Act and Strategy has been posted for public review and comment. The Ministry is accepting comments until Sept. 4, 2013 through the Environmental Registry. Further opportunities

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for public consultation at the regulatory development stage.

Ontario Chamber, Metrolinx release separate strategies to fund Big Move The province is beginning to look at ways of funding a massive transportation plan for the Greater Toronto and Hamilton Area (GTHA), something with economic implications for communities across the province. In May, the Ontario Chamber of Commerce (OCC) and the GTHA Chambers released a report based on consultations with area businesses, titled The $2 Billion Question: GTHA Business Opinion on Funding the Big Move. The research report was developed as a precursor to the release of the Metrolinx Investment Strategy, which outlines 24 recommendations, including revenue generation tools, to fund the next wave of projects of The Big Move regional transportation plan. The investment strategy as put forward by Metrolinx recom-

mends the following four of those tools be used to fund transportation infrastructure in the GTHA: Sales tax Rate: 1% increase; Revenue generation: $1.3 billion annually; Metrolinx notes: Due to the nature of administration and collection of HST at the federal and provincial levels, it may be necessary to introduce a percentage point HST increase across Ontario, rather than just in the GTHA. Every community across the province has an infrastructure deficit, and could use the funds generated locally to address their infrastructure needs. In other words, what is raised through the HST increase in North Bay would stay in North Bay. A tax credit is recommended to help ensure the proposed HST increase does not disproportionately burden those with lower incomes. The cost of this credit — about $105 million annually — would be paid by the revenue generated from the tax increase.

Fuel tax Rate: $0.05/Litre; Revenue generation: $330 million annually; Business parking levy Rate: variable rates with an average of $0.25/space per day; Revenue generation: $350 million annually; Development charges Rate: 15% increase to existing rates; Revenue generation: $100 million annually. None of the OCC’s non-starter tools (employer payroll tax, property tax, or vehicle kilometres travelled fee) were put forward by Metrolinx as recommendations. While business opinion on the revenue tools was decidedly mixed throughout the OCC’s consultations, principles of fairness and dedication received unanimous support — principles that are reflected in this strategy. For more information and to view the Metrolinx recommendations, visit http://bit.ly/17qsppl. To view the OCC recommendations on the same subject, visit http://bit.ly/123x5wF.

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4 - JULY 2013

A year of success: Timmins Chamber annual update As the Chamber year draws to a close, the organization and its many committees are temporarily wrapping up their work on advancing the interests of its 800 members on issues ranging from energy to local purchasing to networking. Every year, the Chamber’s 21member Board of Directors and its committees guide the Chamber’s efforts to create a strong climate for business; the topics reflect the priorities expressed by Chamber members, and selected by the Board. Made up of volunteers, these groups meet regularly to discuss, advance, and develop policies and action plans on issues that affect Timmins businesses. The Board, committees and task forces typically work from September through until June, often taking a break for the summer to allow the incoming Chamber Board to develop appropriate strategies for the new Chamber year in the fall. Below, you can see a summary of the work that the Chamber has done on your behalf over the past year, and which will serve as some of the groundwork for work in the coming year. If you’re interested in making a difference by participating in a committee in the 2013-2014 Chamber year, beginning in September 2013, please contact the Chamber at (705) 360-1900, or via email at policy@timminschamber.on.ca.

Government Regulation and Policy Committee Through this committee, the Timmins Chamber of Commerce seeks the input of its members on issues that affect them, in order to help develop and promote solutions at all levels of government. This year, the Timmins Chamber began to address a number of policy issues of significant concern to the membership. At the provincial level, this included the issue of soaring energy prices and how they punish Ontario businesses. Based on ample feedback from local businesses, the Chamber created three sets of recommendations for the government of Ontario to address the shortand long-term pricing of energy and its availability. The Ontario Chamber of Commerce adopted these recommendations in spring 2013, meaning that the voice of Timmins Chamber members will be heard as the larger provincial Chamber network fights to bring about these changes on their behalf. The committee has also recently overseen the Timmins Chamber’s efforts to make a difference for its members at the national level, as it has put together some recommendations to help improve federal infrastructure funding for remote mining projects. In conjunction with the Thunder Bay

instituted a new internal social media policy and best practices guide, and is developing a seminar to help instruct local businesses and organizations on how to increase media coverage of their events and products.

Young Professionals Committee

The Marketing and Communications Committee had a productive year with many successes, including the selection of the 2012-2013 Members of the Month, including January’s selection, Soucie Salo Safety (Timmins).

The 2013-2014 Chamber year marked a new beginning for the Young Professionals Committee, which experimented successfully with a new meeting format. Instead of meeting in a boardroom as in years past, the group took a more casual, relaxed approach to network by meeting the first Thursday of every month at Boston Pizza, which generously provided space and appetizers for attendees. This format will continue through the coming year, with the new location to be determined. The committee also organized activity nights through the winter, including an evening at Neo Laser Tag, as well as an excursion at the Porcupine Ski Runners. Future efforts for this committee include working with the Timmins 2020 Youth Engagement project, and organizing the third annual Young Professionals Awards, which will be held Oct. 24, 2013, during Small Business Week.

and Greater Sudbury Chambers of Commerce, the Timmins Chamber has laid out a simple but crucial approach through which businesses, municipalities, and First Nations communities across Canada would prosper (see Page 3 for more details). This work will be presented at the Canadian Chamber of Commerce’s annual general meeting being held in Kelowna this fall in order to gather the support of national Chamber network.

In the hopes of assisting in some small way with the local housing shortage, the Committee has also created a general letter of support for any and all privately driven housing projects that are also approved by the city’s planning department. As it looks to upcoming 20132014 Chamber year, the Municipal Affairs Committee is focusing on developing recommendations to improve the Victor M. Power Airport.

Municipal Affairs Committee

Marketing and Communications Committee Buy Local Task Force

This committee, which oversees the Chamber’s regionally focused efforts, completed a number of projects in 20122013, while initiating new ones that will carry into the next Chamber year. This includes the successful presentation of the Business Climate Improvement: Report on Development to Timmins City Council in January; based on extensive member input, this report offered a series of concrete recommendations for streamlining and improving municipal development services. This has served as the starting point for ongoing conversations between the Chamber and city, which has been extremely positive and responsive in moving many of these recommendations forward in the interests of continuing to make Timmins a business-friendly community. These were also repeated in the Committee’s extensive set of business-focused recommendations for the municipal budget in March. This presentation included a range of items for the city to consider, including continued support of Timmins 2020 activities, support and expansion of the Community Improvement Plan, and adoption of a focused, expansive tourism strategy. The recommendations also included a partnership with the Timmins Chamber to operate the Tourism Information Centre, and to maintain existing business tax ratios.

This standing committee continues to oversee the Chamber’s marketing, communications, and member service programs such as publications, fundraising, sponsorship, member services and various promotional programs. Throughout 2012-2013, this committee was extremely active, selecting all the Members of the Month for the year from among the many, many worthy nominees. In recent months, this committee has begun to discuss the development of training programs for retail employees, as well as a revised dues schedule for the 2013-2014 Chamber year. The committee has also seen the addition of three new volunteers to the Chamber Ambassador team, which helps to ensure that businesses are making the most out of their Chamber membership. Work also continues on a series of focus groups to determine how the Chamber can better address member needs with regards to communication, events, programs and policy. This year also saw the committee create a downloadable Chamber events calendar in order to allow members to directly and automatically input these items into their personal Outlook or Google calendars. Similar functionality is being explored for the coming Chamber year. Additionally, this committee

As the Timmins 2020 plan has specifically identified the need to increase local purchasing in our region, the Chamber has spearheaded the creation of a Buy Local Committee. This sizeable group serves as the Chamber’s single largest committee, and is made up of a broad number of community partners, including local businesses, non-profit organizations, as well as city councillors, officials and Mayor Tom Laughren. Though the committee began late in the year, it has already initiated some important elements of the project, including the designation of what it considers “local.” All communities lying within the District of Cochrane boundaries will be

considered local, ranging from Gogama and Foleyet to the south, Chapleau and Hearst to the west, the James Bay Coast to the north and Kirkland Lake to the east. The committee members have provided their input into the proposed scope and shape of the project, which will be further honed for additional development in the fall.

Board of Directors The Timmins Chamber of Commerce’s 21-member Board of Directors has also been incredibly active throughout 2012-2013, working diligently to help make it easier for businesses to do business. Not only has the Board finalized its new five-year strategic plan, but it has also begun to implement elements of that plan. This includes continued engagement of government on behalf of its members, which this year has involved making official presentations to the province to offer recommendations for the 2013 provincial budget; it has also meant advocating for member interests during meetings with high-level staff from the Ministries of Natural Resources, Northern Development and Mines, as well as Aboriginal Affairs. At the municipal level, Chamber President Art Pultz and CAO Keitha Robson have privately met once a month with Timmins Mayor Tom Laughren and CAO Joe Torlone to achieve better results for business. This same approach found the Chamber advocating to City Council to avoid hiking local commercial and industrial tax ratios. The Board has also overseen a number of additional projects and successes, including outreach to other northeastern Ontario Chambers to strengthen the network and enhance policy support; creation of the Business Takes the Lead project to fund local scholarships and fund a boardwalk at Gillies Lake; and developing a municipal partnership to provide control of the tourism information centre to an appropriate partner.

The Chamber’s Young Professionals Committee successfully introduced its new casual peer networking format in 2012-2013, replacing boardroom debate with Boston Pizza conversation.


inside business

JULY 2013 - 5

Celebrating Timmins’ golden past — and future As one of Timmins’ largest employers, Porcupine Gold Mines (PGM) — Goldcorp Canada Ltd. has forged a uniquely strong bond with Timmins.   From the mine manager on down, the vast majority of PGM’s employees and business partners are longtime residents who have deep roots in the community. “Goldcorp the company has only been around for a few years, but our operations have been here for over a hundred years,” said Domenic Rizzuto, Goldcorp PGM’s Manager of Human Resources and Corporate Social Responsibility. “The community and the mine have really grown up together.” Five generations of Timmins residents have been employed in these globally recognized projects. Currently, Goldcorp PGM employs 760 full-time employees and 400 contractors across their four operating sites. “Most of us were born and raised here, and we have families here,” said Patricia Buttineau, Communications Coordinator. “The company may go by different names, but it’s the same people behind the names.” “Goldcorp is part of Timmins, and Timmins is part of

MAY MEMBER OF THE

MONTH

Left to right: Art Pultz, president, Timmins Chamber of Commerce; Heather Duhn, community liaison coordinator, Porcupine Gold Mines - Goldcorp Canada; Patricia Buttineau, communications coordinator, Porcupine Gold Mines - Goldcorp Canada; Jason Laneville, chair of the Timmins Chamber’s Marketing Committee. Goldcorp,” agreed Rizzuto. This personal connection to the community is also reflected in the company’s dedication to a wide variety of local charitable efforts, supporting 130 different organizations every year. Most recently, they became an event sponsor for the Canadian Cancer Society’s Relay For Life as well as a key supporter for the Good Samaritan Inn’s purchase

of a new shelter. As a significant community employer, Goldcorp PGM also feels the pains of Timmins’ housing shortage, and is looking to the city’s future by contributing financially to a housing study under the umbrella of the Timmins 2020 strategic plan. “Our employees are coaches and referees and volunteers — they’re part of the community

and they’re engaged in the community,” said Buttineau. That desire to make Timmins a better place is part of why Goldcorp PGM has undertaken the Hollinger reclamation project. Its goal is to clear the historic Hollinger mine site of dangerous subsidences by creating an open pit mine on the property that will operate for eight to 10 years before the area is then converted into a park. The project is currently in the permitting phase, and work is expected to begin in the coming months. Goldcorp PGM’s dedication to environmental excellence has repeatedly earned them accolades. Most recently, they were honoured at the Timmins Chamber’s 2013 Nova Business Excellence Awards for their work on the Hollinger tailings management area along Highway 655.   The company has also been recognized on the national stage, having won the Tom Peters Memorial Mine Reclamation Award in 2011 for their work at the Coniaurum mine site, located just northeast of Pearl Lake. Steep banks and heavy downpours caused mine tailings on the 58-hectare property to run off into Porcupine River for nearly 50 years, until PGM reshaped and revegetated the land to the tune of $9 million. The company also estab-

lished honeybee hives on the site to promote pollination and re-attract wildlife to the area. Goldcorp PGM also partnered with local First Nations on the Coniaurum project, constructing a tipi site and teaching lodge to give aboriginal youth the opportunity to learn about their culture.   “We’ve also partnered with some of the Elders in the area to try to pair traditional ecological knowledge with scientific knowledge in order to improve reclamation practices in the mining industry” in keeping with Goldcorp PGM’s commitment to respect the land, said Buttineau. This same approach will continue as Goldcorp PGM moves forward with its Timmins-area projects. These include not only the Hollinger project, but also the sinking of an underground shaft at the Hoyle Pond mine site, as well as additional work at the Dome underground site and Pamour open pit. For more information on the Hollinger Project, you can visit the Hollinger Project Information Centre at 637 Algonquin Blvd E. (behind the Bulk Barn), open Mondays, Tuesdays, Thursdays and Fridays from noon to 4 p.m. and Wednesdays from 4 p.m. to 8 p.m. You can also contact Heather Duhn, Community Liaison Co-ordinator at (705) 235-6571.

Venturing forth for business success Whether loaning a new business some start-up cash, or helping an established firm to secure funding to expand, The Venture Centre/Le Centre de développement has demonstrated an unwavering commitment to giving Timmins’ business community a leg up. “This past year has been particularly productive and successful; we’ve put over $1 million into the community in small business loans,” said Ellen Sinclair, Executive Director.  “We’re here to stimulate business, so we take higher risks and more flexible terms than banks generally will.” As Timmins’ local Community Futures Development Corporation, The Venture Centre/Le Centre de développement is funded by the federal government through FedNor, and offers a broad range of services: Community economic planning and development, funding for community projects and loans for small businesses, as well as business counseling, services and commercial resources. Staff also works with other communities within the organization’s catchment area, including Foleyet, Gogama, Mattagami First Nations and Shining Tree. Under the guidance of a volunteer Board of Directors, the seven-member staff of the Venture Centre has a strong

focus on stimulating the economy while keeping all decision-making on projects strictly local.  “Whether it’s a business venture or a community venture, we look to our own resources to make the loan — we don’t have to go to a headquarters in southern Ontario to make that decision,” said Sinclair. Having been with the Venture Centre for 15 years, Sinclair has seen Timmins grow and expand as its business community has diversified, and notes that this past year of high lending has occurred alongside Timmins’ current economic boom. “I think people are feeling good about the economy and are looking more at starting businesses and getting things moving.” The organization built upon this optimism last November with the establishment of a new Business Resource Centre, located within the Venture Centre office at the 101 Mall. Designed as a multi-tool for start-up businesses, this space allows budding entrepreneurs to research their business ideas, develop their business plan, apply for

JUNE MEMBER OF THE MON

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Timmins Chamber of Commerce President Art Pultz (second from left) congratulates the staff of The Venture Centre / Le Centre de développement on being named June 2013 Member of the Month. funding, register their business, and get staff advice on financing. In keeping with the organization’s mandate to stimulate economic development, use of the space and consultations with staff are free of charge. This commitment to building the community has also

prompted the Venture Centre to build numerous partnerships, including its role in helping to move the citywide Timmins 2020 project forward.  “We’re very excited about ‘I’m In,’ and can’t wait to see the branding project really unfold,” said Sinclair. 

This spirit of collaboration has also allowed the organization to become an active participant in the Timmins Chamber of Commerce network.  “We’re fiercely proud of our Chamber. I really think the Chamber keeps the business community well-oiled and connected to each other.” The Venture Centre also assists with Timmins’ business climate through a score of youth training programs. It has partnered with the Nishnawbe Aski Development Fund on an Aboriginal youth business training course for the past two years, and participates in a pan-northern initiative for increased youth entrepreneurship training.  “We run about eight different programs for kids, just to try to engender that entrepreneurial spirit in them,” said Sinclair. “When they’re thinking of what career path to take, we want them to consider that they could possibly work for themselves.” Visit the Venture Centre at 134 Pine Street North (101 Mall) Suite 38, open Monday to Friday from 8:30 a.m. to 4:30 p.m. You can call them at (705) 360-5800, and find them online at www.venturecentre.on.ca.


inside business

6 - JULY 2013

Seeking gender balance in the workplace Women should not allow gender to dictate their career choices, according to Goldcorp — Porcupine Gold Mines’ Chief Engineer Imola GĂśtz. Speaking at a May 9 Women in Business luncheon hosted by the Timmins Chamber of Commerce, GĂśtz drew upon her own journey through the male-dominated mining sector to demonstrate how women can succeed in these fields. “My motto is that you should always go with the choice that scares you the most, because that’s the one that is going to require the most from you,â€? said GĂśtz, who also serves as vice-chair of the Porcupine/Kapuskasing Chapter of the Professional Engineers of Ontario. GĂśtz’ journey to professional success began in Baia Mare, a mining community in northwestern Romania, where she was raised by a mother who was a geologist and a father who was a mining engineer. However, her most important role model was her grandmother, who was chief editor of the local newspaper, making her a formidable woman for her time; she encouraged GĂśtz to work hard and always challenge herself. GĂśtz followed this advice early on, leaving her family to attend the exclusive University of Petrosani, 400 km south of her hometown. At the time, the prestigious school had a cap on how many women were permitted into the Mining Engineering program, making the competition all the more fierce. “Growing up in a mining town made the choice to go into mining feel very natural for me, and the 25% cap on female students became a catalyst for me to work harder for a spot,â€? said GĂśtz. After coming to Canada in the late 1980s, she was shocked to note that the country featured a much smaller percent-

“

My motto is that you should always go with the choice that scares you the most, because that’s the one that is going to require the most from you.�

IMOLA GÖTZ Goldcorp — Porcupine Gold Mines’ Chief Engineer

age of women in mining engineering than in Europe, she said. The surprise was often mutual, as people would frequently express disbelief that she was an engineer herself. This trend has begun to shift over time, however, as female visibility in the mining sector has since increased — albeit incrementally, she said. As part of that trend, GĂśtz joined Goldcorp in 2004 as a Senior Project Engineer, and rapidly rose within the company, and was promoted to her current role as Porcupine Gold Mines’ Chief Engineer in May 2006. In this capacity, she has been responsible for ensuring that technical requirements are met across various mine sites such as the Hoyle Pond Mine and the Dome Mine. She has also been tasked with overseeing the development of the Hollinger Project. “Companies today are really setting a new standard: Goldcorp, I’m proud to say, reports that 26% of its workforce is female,â€? said GĂśtz. This marks a big leap from 2001 when women made up an average of 10% of the mining industry workforce, she added. This is due in part to stronger corporate efforts to promote workforce participation, such as Goldcorp Ltd.’s recently launched Creating Choices initiative, which encourages female professional development in the mining industry.

Although these efforts are certainly positive, much work remains to be done in light of some troubling trends in the resource development labour force, said GĂśtz. For example, the pipeline of experienced and skilled female talent narrows considerably before reaching management, leadership and board positions. This is problem becomes even greater when considering that the mining and exploration sector is projected to experience a potential 60,000-person hiring need by 2017, she said. As well, young girls in secondary school are often guided away from hard sciences and into fields like nursing and teaching, despite demonstrating an aptitude for those more male-dominated fields. “There’s absolutely nothing wrong with nursing, but definitely no one is encouraging young males to go into nursing,â€? she said. “It’s important to show young girls the opportunities they could have as they approach post-secondary, and debunk some of those myths people hold about being an engineer.â€? Some of these false preconceptions include the idea that someone cannot be feminine while working in the mining

Goldcorp — Porcupine Gold Mines’ Chief Engineer Imola GĂśtz, left, spoke to a packed Women in Business crowd, which included Board member Debbie Browne, about overcoming challenges in a male-dominated industry. sector, or that women can’t manage the balance between a family and working as an engineer. “Honestly, no one is going to remember this presentation, or that project, or that meeting, but your family will always be there,â€? she said. GĂśtz also used her time at the podium to describe what she has learned on her journey to success, including the importance of having women share inspiring stories with each other — a concept familiar to attendees of the Women in Business luncheons, which are designed for just that purpose. “It’s important to know your strengths and to capitalize on them. You also have to know your own limitations, but no one should ever accept limitations imposed on them by others.â€?

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inside business

JULY 2013 - 7

Removing barriers to improved employee performance By ALEX GARRACHER

â&#x20AC;&#x153;How do I get an underperforming employee to improve?â&#x20AC;? You first need to know what is going on with the particular employee. Is there anything else going on in their job, the work environment, with co-workers, a supervisor, or more broadly in their life that is precluding them from performing? Letâ&#x20AC;&#x2122;s face it, most people donâ&#x20AC;&#x2122;t wake up in the morning and think to themselves: â&#x20AC;&#x153;How do I steal from my employer by doing a lousy job?â&#x20AC;? The reason for this is that people normally associate feelings of safety with remaining employed. This is normally not assured with blatant, or continuing underperformance on their part. If you can alleviate or improve upon whatever is impeding your apparent underperformerâ&#x20AC;&#x2122;s performance, the problem is often resolved quickly. Having worked with hundreds of small to midsized employers since 2004, I can say that this can be anything from:

â&#x20AC;° A lack of knowing what exactly is expected at a level they really understand, and can therefore act upon; â&#x20AC;° A poor manager who demotivates; or, â&#x20AC;° Personal problems that are distracting their focus from timely, accurate work. This is not about excuses. It is about understanding what is really going on in order to truly help enable employee performance. This is also not about prying too deeply into an employeeâ&#x20AC;&#x2122;s personal life. Instead, it is about asking, respectfully and supportively, how you can help remove potential barriers to their individual performance. The difference between success and failure here is often driven by your approach. Help is usually accepted, blame is usually deflected. As a bonus, a helpful employer usually ends up earning the trust and respect of their employees, the primary driver of their performance â&#x20AC;&#x201D; and therefore your performance as well. If, after understanding what is really going on with a particular employee, you

Communicating with caution online With online communication becoming increasingly integral to daily life, users of email and social media need to respect the power of the Internet, according to professional speaker Jonathan Zinck. â&#x20AC;&#x153;Like fire, the Internet is a powerful tool that has allowed us to do amazing things, but if weâ&#x20AC;&#x2122;re not careful with it, it can hurt us,â&#x20AC;? said Zinck, who also teaches Mediation and Conflict Resolution at Northern College. Zinck spoke to 20 members of the business community at a Timmins Chamber of Commerce Lunch â&#x20AC;&#x2DC;nâ&#x20AC;&#x2122; Learn session focused on email etiquette, held at the Schumacher Lions Club on Tuesday, June 4. Throughout the session, Zinck informed the group as to the most important things to keep in mind when you are communicating online, especially at work. Try to avoid venting your frustrations online â&#x20AC;&#x201D; especially work-related ones. â&#x20AC;&#x153;The best way to complicate a conflict is to invite more people into it, and what the Internet allows you to do is invite thousands of people to a conflict or conversation instantly,â&#x20AC;? said Zinck. â&#x20AC;&#x153;The Internet definitely has a way of magnifying conflicts unnecessarily.â&#x20AC;? When emailing at work, think about the emotional response you will elicit by using capital letters lock, and avoid it. â&#x20AC;&#x153;Using capital letters in an email is considered shouting, and just like how shouting has no place at work, it has no place in work e-mails,â&#x20AC;? said Zinck. If you are trying to emphasize a word or point, try italicizing or underlining instead. Does your punctuation match your mood? For example, avoid using ellipses (â&#x20AC;&#x153;...â&#x20AC;?) to conclude a sentence, as you can cause the recipient to feel as though they have done something wrong. â&#x20AC;&#x153;We use smileys and emoticons to try to inject body language into online conversation,â&#x20AC;? said Zinck, who added

Professional speaker Jonathan Zinck (centre) takes the time to pose with Chamber Ambassadors following his presentation on email etiquette at a Timmins Chamber of Commerce event on Tuesday, June 4. From left: Brigitte Vanderloo, Holiday Inn Express Timmins; Jonathan Zinck, Commitment Conditioning; Mary-Lou Pollon, Northeastern Catholic District School Board. that we should use discretion when incorporating these elements into your work communications, as they can sometimes come across as unprofessional. When you CC or BCC someone, be sure it is something they need to know. â&#x20AC;&#x153;Sometimes itâ&#x20AC;&#x2122;s courteous to not add another email to someoneâ&#x20AC;&#x2122;s Inbox, and to just pick up the phone instead,â&#x20AC;? said Zinck. When forwarding an email, ensure you are only forwarding the parts of the email that you intend to, and not the whole email chain. Above all, Zinck notes that the most important thing is to be conscientious as you are crafting online posts and emails. â&#x20AC;&#x153;Thinking about who youâ&#x20AC;&#x2122;re talking to, what itâ&#x20AC;&#x2122;s about, and where you are when youâ&#x20AC;&#x2122;re sending it will take you 95% of the way to having no problems at all,â&#x20AC;? said Zinck.

still believe it is a performance problem, ask them how you might be able to help them perform better in their job. Nicely, calmly, usually privately, and in a spirit of discovery, while taking notes, ask them: â&#x20AC;&#x153;How could we as an organization, or me as a leader here, enable you to perform better in your role?â&#x20AC;? Listen carefully to their responses, and let them come back to you if they want to think about it for a day or two. Maybe they need some training, coaching, mentoring, support, tools, safety gear, ventilation, or potentially something else. Enable them if it seems reasonable. Normally, even taking these initial steps to work with someone to bring up their performance level is enough to provide an improvement. This is because you are positively impacting their esteem, as well as any additional gains you are likely to discover. Finally, if and when you and/or your qualified human resources consultant has worked through the diagnostic work to determine that there is an actual individual performance problem, then (and only then) should you consider additional action. For a typical small to mid-sized employer, this will involve a progressive discipline process as laid out in your HR Policies and Procedures documentation, tied back to their employment agreement. This normally starts with a verbal warning, working through one or more written warnings, moving up to a formal performance improvement plan, and fail-

ing improvement, potential termination, normally â&#x20AC;&#x153;without causeâ&#x20AC;? in a legal sense. Pay-in-lieu of notice, statutory severance, career transition, and common law considerations should all be considered. In reality, these parting goodies as they are often viewed are to provide a bridge for the employee as they work to find their next employer. You are also covering off some of their basic physiological and safety needs in the process. Donâ&#x20AC;&#x2122;t begrudge them; itâ&#x20AC;&#x2122;s wasted energy. We recommend you pay up and move on. Alex Gallacher CHRP, SHRP is managing director of ENGAGE HRâ&#x201E;˘ www.engagehr.com. This column was provided through the Human Resources Professionals Association.

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8 - JULY 2013

inside business

Cooking up good times at the Member Appreciation

Celebrating a year of YP networking

The Timmins Chamber’s Young Professionals Committee celebrated the end to a successful inaugural year of YP Connextions, its peer networking series, on Thursday, June 6, but not before offering a heartfelt thanks to Boston Pizza for being a terrific host throughout 2012-2013. More information on next year’s networking series, to launch this fall, will be made available in the coming months.

As part of its yearly efforts to thank its nearly 800 members for their tireless support, the Timmins Chamber of Commerce once again hosted its Annual Member Appreciation BBQ on the Chamber grounds on June 13. Running from 4—7 p.m., the always-popular event included complimentary sausages, hot dogs and refreshments, as well as croquet — not to mention networking and mingling with countless fellow members.

Fifteen years of Chamber excellence

Timmins Mayor Tom Laughren presented the Timmins Chamber’s chief administrative officer Keitha Robson with a plaque in recognition of her 15 years of hard work on behalf of the many members of the Timmins Chamber of Commerce and the larger business community. Congratulations, Keitha!


inside business

JULY 2013 - 9

New member profiles Auto Trim and Signs of Northern Ontario COMMUNICATIONS — SIGNS (705) 267-1444 Auto Trim and Signs of Northern Ontario designs and manufactures custom graphics and signs for personal and commercial use. For the past two years, Auto Trim has diversified its products and services, which now include automotive windowtinting, wide format digital print, and eco-friendly UV print. The business also has experience with billboards, vehicle wraps of any size, custom wall covering, banners, flags, commercial and residential window film solutions, etc. Auto Trim and Signs will work directly with you to assess your needs, guiding you through from the conceptual design to the final product. [www.autotrimandsigns.ca]

Pinchin Environmental PROFESSIONAL SERVICES — CONSULTANTS (705) 521-0560 As one of Canada’s largest environmental, health and safety consulting firms, Pinchin Environmental Ltd. provides engineering, consulting, project management and training services in the following areas: building science, climate change GHG, environmental air and noise, environmental due diligence and remediation, environmental laboratory services, hazardous materials (asbestos, lead, mould, legionella), indoor air quality and microbial contamination, occupational health and safety. [www.pinchin.com]

CARMIX Canada Inc. INDUSTRIAL, TRADE, AND MANUFACTURING — MINING CONTRACTORS AND SUPPLIERS (705) 897-1716 CARMIX was brought to North America after a small company found that transporting concrete to remote locations was becoming too costly and ineffective to the customer and wait times for ready mix was an inconvenience to builders who were ahead of schedule. CARMIX is a mobilized way of

producing high quality concrete on demand, a way that ready mix trucks are unable to do with convenience, ease and efficiency Paramount Construction, located in northeastern Ontario, has over 30 years of experience in the concrete industry, and since partnering Paramount Construction with CARMIX in 2005, it has been able to expand its service area and complete contracts in remote locations where it would be nearly impossible to produce and pour high quality, engineered concrete. With the experience gained from testing, using, and discovering the possibilities of CARMIX on a daily basis, we are confident that your CARMIX purchase will be the right one for you. [www.carmixcanada.ca]

Timmins Finnish Seniors’ Home Inc. REAL ESTATE — SENIOR LIVING (705) 235-2410 Timmins Finnish Seniors’ Home Inc., also known as Kulta-Koti, is a non-profit, charitable organization located in South Porcupine, Ontario. Kulta-Koti was incorporated and first opened its doors to tenants in 1990. Although the name is Finnish, Kulta-Koti is an independent living facility for all seniors in the North. The name Kulta-Koti simply means “Gold Home” but both of these words evoke an abundance of traditions, warmth and familiarity for different people, all of which are beautifully reflected in the design, atmosphere and lifestyle at our seniors’ residence. At Kulta-Koti, independence comes first. That’s why each unit is fully private and self-contained, giving residents the option of enjoying a quiet and relaxing lifestyle or they can choose to participate and socialize in a variety of activities and events that include bingo, exercise classes, soup days and charities’ division dinners (seasonal). Located on the scenic shores of Porcupine Lake on five acres of land, Kulta-Koti is a 30-unit seniors apartment complex comprised of 22 one-bedroom units and eight two-bedroom units. Apartments are available on a rental basis, including market and rent-gearedto-income (subsidy). The expansive grounds are landscaped

and include an outdoor patio area, and future plans include building a gazebo to enhance the outdoor living environment further. Kitchen and common area is available for rent, please call for more information.

E.C.T. Home Solutions Inc. SERVICES — SAFETY AND FIRE (705) 531-3500 ECT Home Solutions Inc. is a local authorised ADT dealer providing security systems for both residential and commercial applications. We also specialize in home automation as well as construction project management.

Timmins Family Counselling Centre Inc. ASSOCIATIONS AND COMMUNITIES — ORGANIZATIONS (705) 267-7333 The Timmins Family Counselling Center is a non-profit organization that has been in operation since 1979. The centre’s qualified professionals offer individual, couple and family therapy in a confidential and bilingual setting. Most services available at the centre are covered through the Employee Assistance Program. Services offered by the centre include: ‰ Critical stress management: Designed to help minimize the impact of the stress experienced following a traumatic event. ‰ Anger management group therapy program: For individuals who want to learn to express their anger in an appropriate manner. ‰ Partner assault response program: A group therapy program for men, it helps them bring an end to violence against their partner. A support service is also offered to the victims of this violence. ‰ Family violence program: A women’s group program designed for women healing from abusive families or relationships (physical, emotional, psychological.) This program also offers individual therapy to the women and support for partners and

family members. ‰ Sexual assault program: Designed for individuals who are healing from sexual abuse. This program offers individual and group therapy for women, and support to partners and family members. ‰ Male victims of sexual assault program: Individual and group therapy designed to help men who have been or are victims of sexual assault. [www.timminsfamilycounselling.com]

Leuschen Transportation TRANSPORTATION — OTHER (705) 360-4090 Founded in 1977, Leuschen’s parent company, Student Transportation Inc. (STI) is North America's third-largest and most progressive provider of school bus transportation services. Services are delivered by highly trained professional drivers, maintenance technicians, dispatchers, driver trainers and branch managers who are caring members of local companies. Since 2011, Leuschen Transportation Timmins, as a member of the STI team, has ensured that the thousands of school children from all four local school boards who board our buses each day arrive at school safe, on time, and ready to learn. Leuschen also offers charter services to schools, businesses, community groups and individuals in Timmins and the surrounding area. [www.leuschentransportation.com]

Timmins Ecological Beekeeping Association ASSOCIATIONS AND COMMUNITY — ORGANIZATIONS (705) 465-1139 The Timmins Ecological Beekeeping Association aims to promote ecological beekeeping through educational outreach and conducting research that allows ecological beekeeping to flourish in our Northern climate. [www.facebook.com/TheTimminsEcolo gicalBeekeepingAssociation]

Managing Editor: Keitha Robson Published by:

www.bestech.com

Email: krobson@timminschamber.on.ca

Timmins Chamber of Commerce

Editor: Nick Stewart

P.O. Box 985, Timmins, Ontario, P4N 7H6 (705) 360-1900 Fax: (705) 360-1193

Email: policy@timminschamber.on.ca

Staff Writer: Kim Wakeford Email: marketing@timminschamber.on.ca

www.timminschamber.on.ca Advertising Opportunities: Carmen Swartz Email: info@timminschamber.on.ca Inside Business is an information package provided to members of the Timmins Chamber of Commerce and businesses at large. The positions expressed in by-lined columns are the opinion of the subject editor and do not reflect the position of the Timmins Chamber of Commerce unless specifically stated. The Timmins Chamber of Commerce assumes no responsibility for statements or claims made by advertisers. “Inside Business” is published 6 times per year by the Timmins Chamber of Commerce. Issue dates are January, March, May, July, September and November. Closing date is the second Friday of the previous month. No part of this publication may be reproduced without the publisher’s written permission.


inside business

10 - JULY 2013

Chamber Ambassadors making a difference You’ve seen them at Chamber events, you’ve received their phone calls, and you’ve had them swing by your workplace; as they approach the end of their second year, the dedicated volunteer Chamber Ambassadors continue to help businesses make the most of their membership. Initially unveiled in September 2011, the Timmins Chamber of Commerce’s Ambassador program now consists of a motivated group of 10 entrepreneurs and business professionals acting as crucial liaisons between the Chamber and their fellow members. In recent months, this group has grown to include: Brigitte Vanderloo, Marlene Johnson, Jessica Hardy, Debbie Browne, Amanda Dyer, Julie BelangerRacette, Nancy Mageau, Terri Scott, MaryLou Pollon and Brooke Ballantyne. This team of Ambassadors has been incredibly active in reaching out to the membership, whether it’s a personal call to congratulate a particular milestone, or a helping hand and an introduction or two at one of the Chamber’s many events. They graciously serve as front-line representatives, guiding new and seasoned members alike to get the most out of their involvement with the Chamber. It’s a service that is invaluable for both the Chamber and its members, while also providing the Ambassadors themselves

with ample opportunities to increase their own professional recognition and networks. By helping to be the face of the Chamber, Ambassadors also earn exposure for their respective businesses. If you’re interested in joining the Chamber Ambassador team in the 20132014 Chamber year, please contact Carmen Swartz at the Chamber at (705) 360-1900, or via email at info@timminschamber.on.ca In this and the coming issues of Inside Business, the Timmins Chamber will profile individual Ambassadors to help members get to know this energetic team of volunteers. Each will be presented with questions that help to explain their reasons for participating, and their experience with the program to date.

Chamber Ambassador: Amanda Dyer Q: What is your job/place of employment? A: I am the promotions director and assistant programming director for Q92 and EZ Rock in Timmins, part of Rogers Radio. Q: Why did you become a Chamber Ambassador? A: Q92 and EZ Rock have been longtime members of the Chamber of Commerce; seeing the Chamber of

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function is to represent and promote the Chamber of Commerce day to day. It requires that we be aware of what’s happening at the Chamber and the benefits to becoming a member; we also volunteer our time to help staff Chamber events. The trick to being a successful Ambassador is to believe in what you’re promoting. I know that Chamber networking events work because they worked for me. I can speak first-hand on how a membership with the Chamber of Commerce can improve your connection to the business community.

Amanda Dyer Commerce as an invaluable way to connect with the community and our business partners. I have been an active volunteer in Timmins since arriving in 2006 and saw the Ambassador program as another way to give back to my new home town. I was also familiar with Chamber of Commerce events as a media representative and knew I could help promote their programs and services. Q: What work is involved in being a Chamber Ambassador? A: A Chamber Ambassador’s main

Q: What do you enjoy most about this role? A: Besides working with an absolutely fantastic team of fellow Ambassadors, I’ve had the opportunity to help out at a variety of events from business luncheons on workplace stress to social events with vodka tasting (very educational!). Being a Chamber Ambassador allows me to meet new community partners and that, the ability to network, helps me as a professional and as a volunteer. Since becoming a Chamber Ambassador, I’ve also joined the Chamber marketing committee and Buy Local Task Force; I’ve joined the Board of Directors for the Downtown BIA; and I’ve continued in my role as Chair of Timmins Learning Centre and Secretary for the YMCA.


inside business Sarjeant Fuels celebrates grand opening

JULY 2013 - 11

Microtel Inn & Suites ready to welcome guests

Timmins Mayor Tom Laughren, center, helps with the official grand opening of Sarjeant Fuels’s new 24-hour cardlock gas station with manager Bill Fligg, left, and Scott Elliott, CEO and president of both The Sarjeant Co. Ltd. and Custom Concrete (Northern), which it owns. Located at 2416 Highway 655, this is the fourth of Sarjeant’s commercial cardlock fuel depots, with others located in Midland, Orillia, and Barrie, which allow trucks to be fueled by a computerized automated system.

Friendship and new beginnings

The Timmins Native Friendship Centre celebrated the grand opening of its new location at 179 Kirby Street on Friday, June 21 with a visit from Ontario Premier Kathleen Wynne. On hand to present a certificate of congratulations to the centre’s executive director Veronica Nicholson (centre) were, from left: Ontario Premier Kathleen Wynne, board president Gary Martin, Timmins-James Bay MP Charlie Angus, and TimminsJames Bay MPP Gilles Bisson and Timmins Mayor Tom Laughren.

With its grand opening on March 21, new Chamber member Microtel Inn & Suites Timmins officially opened its doors to the travelling public. Located at 1960 Riverside Drive, this new hotel features a business centre, fitness centre, indoor pool and more.

Building a bright future

Timmins Mayor Tom Laughren was in attendance to help Sauvé’s Lumber celebrate the grand re-opening of their Highway 101 West location on Saturday, April 27. The day of festivities included belt sander races, a barbecue, a bouncy castle for kids and raffles throughout the day, with all proceeds donated to the Cystic Fibrosis Foundation.

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12 - JULY 2013

inside business

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Inside Business - July 2013