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Presents

Improving Member Service Workshop You will never look at Member Service the same way after attending this program presented by David LeNoir from the LSCU. He provides an approach that will invigorate and motivate staff & management, which will create a new environment for members without spending a dime on new products or services. We all know that it is not just about a smile and a handshake anymore, come and learn a whole new spin on Member Service! This event is for all of your staff members that have interactions with members from MSRs, Tellers, Collections, Lending, Business Development and more.

When:

Tuesday, May 15, 2012 6:00 Registration 6:30 Dinner & Program

Where:

Memorial Regional Hospital South – main auditorium formerly Hollywood Medical Center 3600 Washington Street Hollywood, FL 33021

Cost:

$10 per person Dinner will be served Please respond by May 8, 2012 to Jennifer Gerson, Memorial Employees Federal Credit Union via email at jgerson@mefcu.org

/Broward%20Chapter%205-15-2012  

http://www.lscu.coop/content/download/64859/755182/file/Broward%20Chapter%205-15-2012.pdf