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YOUR WEBINAR SCHEDULE Register for a single webinar for $35. Annual Training Pass Available: Members purchase all 2021 webinars for $379. AUGUST 11, 2021 Ask Better Questions, Get Better Answers: Improve Your RFP Procurement Process to Receive Quality Proposals Presenter: Mandy Bowers, Senior Marketing Specialist, Kimley-Horn

SEPTEMBER 15, 2021 Collecting Lost Revenue: The Payment Behind the Parking Payment Presenters: Andrew LaMothe, Regional Director of Sales, Passport; Brian Shaw, CAPP, Executive Director of Transportation; Stanford University

RECORDINGS INCLUDED IN YOUR ANNUAL PASS: Curbing COVID-19 at the Curb Presenter: Matthew Darst, JD, Director of Curbside Management, Conduent Transportation

Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience Presented by the IPMI Technology Committee

Operational Measures that Produce a Positive Customer Experience and Drive Organizational Success Presenters: Tammy Baker, Vice President of Client Experience, and Brian Wolff, President & CEO,

OCTOBER 20, 2021

Parker Technology Inc.

How U.S. Cities can Learn from Smart City Innovations in Europe

Teleworking: An Alternate Mobility Mode

Presenter: David Parker, Chief Operating Officer,

Presenters: Perry H. Eggleston, CAPP, DPA,

Cleverciti

Executive Director for Transportation Services; and Ramon Zavala, Transportation Demand

NOVEMBER 10, 2021 The Truth Behind Common Parking Myths Presenter: Michael Pendergrass, AIA, Associate Principal and Matt Davis, Associate Principal, Watry Design, Inc.

DECEMBER 15, 2021 Getting Smart: Strategies to Get Started Creating Smart Communities Presenter: Thomas Szubka, CAPP, Senior Consultant, Walker Consultants

Manager, UC Davis Transportation Services, University of California at Davis

Using Social Listening to Improve Your Customer Service Presenter: Melonie Curry, Communications Manager, ParkHouston

The Parking Study is Done. Now What? Presenter: Jennifer McCoy, PE, PTOE, Senior Traffic Engineer, Bolton & Menk, Inc.