Parking & Mobility, July 2021

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YOUR WEBINAR SCHEDULE Register for a single webinar for $35. Annual Training Pass Available: Members purchase all 2021 webinars for $379. JULY 14, 2021 The Parking Study is Done. Now What? Presenter: Jennifer McCoy, PE, PTOE, Senior

RECORDINGS INCLUDED IN YOUR ANNUAL PASS: Curbing COVID-19 at the Curb

Traffic Engineer, Bolton & Menk, Inc. Presenter: Matthew Darst, JD, Director of

AUGUST 11, 2021 Ask Better Questions, Get Better Answers: Improve Your RFP Procurement Process to Receive Quality Proposals

Curbside Management, Conduent Transportation

Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience Presented by the IPMI Technology Committee

Presenter: Mandy Bowers, Senior Marketing Specialist, Kimley-Horn

SEPTEMBER 15, 2021 Collecting Lost Revenue: The Payment Behind the Parking Payment Presenters: Andrew LaMothe, Regional Director

Operational Measures that Produce a Positive Customer Experience and Drive Organizational Success Presenters: Tammy Baker, Vice President of Client Experience, and Brian Wolff, President & CEO, Parker Technology Inc.

of Sales, Passport; Brian Shaw, CAPP, Executive Director of Transportation; Stanford University

OCTOBER 20, 2021 How U.S. Cities can Learn from Smart City Innovations in Europe

Teleworking: An Alternate Mobility Mode Presenters: Perry H. Eggleston, CAPP, DPA, Executive Director for Transportation Services; and Ramon Zavala, Transportation Demand Manager, UC Davis Transportation Services, University of California at Davis

Presenter: David Parker, Chief Operating Officer, Cleverciti

NOVEMBER 10, 2021 The Truth Behind Common Parking Myths

Using Social Listening to Improve Your Customer Service Presenter: Melonie Curry, Communications Manager, ParkHouston

Presenter: Michael Pendergrass, AIA, Associate Principal and Matt Davis, Associate Principal, Watry Design, Inc.

DECEMBER 15, 2021 Getting Smart: Strategies to Get Started Creating Smart Communities Presenter: Thomas Szubka, CAPP, Senior Consultant, Walker Consultants