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/ EDITOR’S NOTE DEPARTMENTS 4 ENTRANCE Growing Stronger Through the Pandemic By David G. Onorato, CAPP

6 FIVE THINGS Books on Innovation 8 THE BUSINESS OF PARKING From Capitol Hill to the Curb: Looking to a Shift in National Policy By Michael J. Ash, Esq., CRE

10 MOBILITY & TECH Overcoming Technophobia By Jessica Britton

12 ON THE FRONTLINE Don’t Get Mad—Get Curious By Cindy Campbell

14 THE GREEN STANDARD Getting Perspective on Projections for the EV Market and Industry Effects By Rachel Yoka, CAPP, LEED AP BD+C

16 PARKING & MOBILITY SPOTLIGHT Using Technology to Enhance Safety at Airport Parking Lots By Ron Rich

18 ASK THE EXPERTS 41 IN SHORT 43 AROUND THE INDUSTRY 46 PARKING & MOBILITY CONSULTANTS 48 ADVERTISERS INDEX

Learning to Bounce RAISE YOUR HAND if you haven’t learned a thing or

two about resiliency the last year. Nobody, right? To work from home with kids at home, parking revenue that plummeted and devastated organizational budgets literally overnight, Cloroxing anything that didn’t get up and run away, masks, Instacart and Door Dash, and the other million ways our lives and work all changed because of COVID, we’ve learned to duck, weave, and hit the ground running again in nearly every segment of our lives. Are you still practicing that? Could you do it again? Resiliency is often taught by challenge, but it’s a skill everyone needs to succeed—and that includes organizations, which sometimes have to bounce as a unit. And while we talk a lot about it, it’s not something that’s easy to teach, especially in stretches when things are good. I was thrilled to receive this month’s cover story about just that topic from Ron Steedly, CAPP, , MEd, manager of transportation at Texas A&M University. If you think you’ve learned everything there is to know about resilience this year, flip to p. 20 and take a gander—I guarantee there’s more. And after that, plan to join us for the summer, virtual IPMI Mobility Summit, where Ron and a panel of experts will take a deep dive into the importance of resiliency and how to develop it, both as individuals and businesses. You have a few more weeks to take advantage of early-bird prices and I recommend that group rate—bring your whole team for these and other valuable lessons. I’m writing this during the first “normal” work day I’ve had since March 2020. The husband is in his office, the kids are at school, everybody’s where they’re supposed to be, and it is blessedly quiet. It’s just for one day but more’s coming—as are the next big, inevitable challenges. Resiliency is top of mind in our house and I hope it is in yours too. Enjoy the feature. This month marks my 10-year anniversary with IPMI and this magazine. I never dreamed how much I’d learn from parking professionals but it’s been a whole lot—and I’m very grateful. Thanks for reading along and contributing, and please be in touch anytime. Until next month…

49 CALENDAR 51 IN CASE YOU MISSED IT

Kim Fernandez, editor fernandez@parking-mobility.org

PARKING-MOBILITY.ORG / MAY 2021 / PARKING & MOBILITY 3

Profile for International Parking & Mobility Institute

Parking & Mobility, May 2021  

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