2019 IPMI Conference & Expo Brochure

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The IPMI Conference & Expo brings together more than 3,500 professionals from 30+ countries around the globe, representing every level of experience and segment of the parking, transportation, and mobility industry. The event delivers four days of exceptional education, the largest display of parking and mobility-specific technology and innovations, dozens of diverse networking activities, and the opportunity to connect with a global community.




These Four Days Will Catapult Your Career With the demand for smarter cities, technology integration, data analytics, and the way people move in our communities, the parking, transportation, and mobility industry is rapidly changing. The 2019 IPMI Conference & Expo will provide you with insights on the latest disruptors and the potential effects on your organization while providing you with real takeaways and concepts to prepare for the future.

HERE’S WHAT YOU CAN EXPECT: • I nnovative General Sessions and GameChangers that address the industry’s hottest topics and trends. • Peer-to-peer networking and solution-focused roundtables. • Track-organized education topics that allow you to customize your experience. • [ Optional] Pre-Conference courses and workshops that provide in-depth instruction on specialized topics. • Technology-focused Learning Labs on the Expo floor. • Face-to-face networking with 3,500 professionals representing all facets of the parking, transportation, and mobility industry. • The largest showcase of innovative technology and service providers to help you streamline your operations.

EDUCATION TRACKS Energize: Provides inspiration, motivation, and creativity for organizational, professional, and personal development. Move: Dives into all aspects of mobility, including transportation modes, TDM, and trends. Build: Addresses the planning, design, construction, maintenance and renovation of parking and transportation infrastructure. Execute: Examines administration, operations, finance, human resources, marketing, and more. Innovate: Focuses on technology from the state of the industry to the disruptive and innovative.

“ I have learned more about this industry at this four-day conference than I have in the last year.” – Harry Delgado, CAPP

New Brunswick Parking Authority


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LEARNING FORMATS At the 2019 IPMI Conference & Expo, you will have the opportunity to learn from experts and peers with a wide range of backgrounds and specialties. A variety of session types puts you in control of your own development with options for peer learning, in-depth exploration, and hands-on training across a wide range of subjects. Led by some of the most innovative, inspiring, and creative experts in the industry, this education program will keep your skill set competitive and fresh. Opportunities include: • G eneral Sessions: World-class experts share unique experiences, knowledge, and ideas. • G ameChangers: Thought leaders from diverse perspectives highlight ideas and innovation. • T rack-Organized Education: More than 50 education sessions in five tracks, delivering timely and relevant content. • L earning Labs: 45-minute presentations running concurrently with Expo hall hours with an emphasis on understanding and implementing technology. • S hoptalks: Provide an open forum to discuss challenges, solutions, and successes with your counterparts, emerging leaders, and consultants. • Facility Tours: Get a first-hand view of how local facilities are streamlining their operations. • P re-Conference Multi-Day Courses and Workshops: In-depth practical instruction to enhance capabilities and critical skills, including the first IPMI TransportationCamp, co-hosted with Mobility Lab.

“ The IPMI Expo floor has something for every parking and mobility professional, whether you’re a small municipal operator, a world-class hospital or university, or a shared mobility or tech company.” – Amy Ross Cornell University




“ Beyond my expectations! The IPMI Conference is not only a great place to network, but I have created lifelong business connections.” – Carolina Gambin

Clavel Arquitecos Asociados SLP

“ Once again, IPMI has produced an engaging and inspiring Conference that is comprehensive in scope and visionary in anticipating the disruptive events of the current and future parking and mobility industry.” – Donovan Durband, CAPP City of Tucson, Park Tucson

“ IPMI is a great industry show! The IPMI event provides the best platform for our company to release products and news in the industry. We always leave the show with great connections and viable leads for new business.” – C ristina Gomez IPsens

“ Great people, products and real-world solutions ... there is no better place to be!” – Brett Munkel, CAPP, SP+

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Schedule-at-a-Glance Visit IPIConference.org for the full program Powerful learning and networking opportunities including 50 education sessions, Pre-Conference Multi-Day Courses and Workshops, keynotes, TransportationCamp, Expo, General Sessions, and more!

SATURDAY, JUNE 8 1:00 pm – 5:00 pm

Pre-Conference Multi-Day Course: UVA Business Management* 1:00 pm – 5:30 pm Registration Open

SUNDAY, JUNE 9 7:00 am – 2:00 pm

William M. Voigt CAPP Classic Golf Tournament* 8:00 am – 5:00 pm Registration Open 9:00 am – 5:00 pm Pre-Conference Multi-Day Course: UVA Business Management* 9:00 am – 5:00 pm Pre-Conference Multi-Day Course: Planning, Management, & Operations: Critical Skills for Success* 9:30 am – 11:30 am SoCal Course & Climb Challenge* 11:15 am – 4:00 pm Education Sessions 12:30 pm – 5:30 pm TransportationCamp, co-hosted with Mobility Lab* 6:30 pm – 9:30 pm Opening Welcome Event: Light the Night Block Party * Indicates optional event that requires additional registration/ticket.




MONDAY, JUNE 10 7:00 am – 5:00 pm

Registration Open 7:45 am – 9:00 am First-Timers Breakfast Bootcamp 8:00 am – 10:15 am Education Sessions 8:30 am – 5:00 pm Pre-Conference Multi-Day Course: UVA Business Management* 8:30 am – 5:00 pm Pre-Conference Multi-Day Course: Planning, Management, & Operations: Critical Skills for Success* 10:30 am – 12:15 pm Opening General Session: Autonomy: The Quest for the Driverless Car and How it Will Reshape Our Lives Larry Burns, Ph.D, Former General Motors VP of R&D and Mobility Consultant 12:30 pm – 4:00 pm Expo Hall Open with Learning Labs

TUESDAY, JUNE 11 7:00 am – 5:00 pm 8:00 am – 10:15 am 8:30 am – 5:00 pm

8:30 am – 5:00 pm

10:30 am – 11:45 am

12:00 pm – 1:00 pm 1:00 pm – 5:00 pm 6:00 pm – 10:00 pm

Registration Open Education Sessions Pre-Conference Multi-Day Course: UVA Business Management* Pre-Conference Multi-Day Course: Planning, Management, & Operations: Critical Skills for Success* General Session: Urban Innovation Panel: Smart Cities, Disruption, and Technology Education Sessions Expo Hall Open with Learning Labs Take Me Out to the Ballgame!*

WEDNESDAY, JUNE 12 8:00 am – 2:00 pm

Registration Open General Session: CAPP Graduation & Awards Recognition Ceremony 9:45 am – 12:00 pm Education Sessions 12:00 pm – 2:30 pm Expo Hall Open with Learning Labs 8:30 am – 9:30 am

* Indicates optional event that requires additional registration/ticket.


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2019 IPMI GENERAL SESSIONS MONDAY, JUNE 10 Opening General Session: The Quest for the Driverless Car and How it Will Reshape Our Lives Larry Burns, Ph.D., Former General Motors VP of R&D and Mobility Consultant for Google/Waymo For more than a century, car companies have taken for granted that vehicles will be driven by people, powered by combustion engines, and owned primarily by individuals. These presumptions now are being challenged by a stunning convergence of new technology and innovative business models. Autonomous, electric vehicles supplying transportation services are poised to usher in the “age of automobility,” which promises more people greater freedom in how they move around and how they live their lives. This presentation will review the seeds of the mobility revolution, assess its impacts, and highlight how the parking industry can position itself for this inevitable transformation. Lawrence D. Burns, Ph.D., advises organizations on the future of mobility, logistics, manufacturing, energy and innovation. His current clients include Waymo, Peloton Technology, and Kitson & Partners. Larry served as General Motors Corporate Vice President of Research & Development and Planning from 1998-2009. Between 2010 and 2016, Larry was Professor of Engineering Practice at the University of Michigan, Director of the Program for Sustainable Mobility at Columbia University, and an advisor to several major companies.

TUESDAY, JUNE 11 General Session Urban Innovation Panel: Smart Cities, Disruption, and Technology

WEDNESDAY, JUNE 12 General Session CAPP Graduation & Awards Recognition Ceremony, including Accredited Parking Organization, Parksmart Certification, Awards of Excellence, Professional Recognition Program, and Marketing awards.

“IPMI is making the future of parking and mobility clearer!” – Neil Marshall, CAPP Johns Hopkins Medicine




PRE-CONFERENCE MULTI-DAY COURSES Elevate Your Skills with a Pre-Conference Multi-Day Course or TransportationCamp Workshop Add a training workshop to your Conference experience to accelerate your learning. Deepen your knowledge and expand your skills with topics available only at the IPMI Conference & Expo. UVA Business Management Saturday, June 8 - Tuesday, June 11 (Registration to this course includes access to all Conference-related activities on Wednesday, June 12)

21 CAPP Points, 2.1 CEUs Creating an environment for employees to generate success is a priority. Explore various management theories and their common themes. Discuss the four leadership styles. Study pathways and pitfalls of individual personality styles and examine the natural conflicts that can occur in communication among people with differing styles.

Planning, Management, & Operations: Critical Skills for Success Sunday, June 9 - Tuesday, June 11 (Registration to this course includes access to all Conference-related activities on Wednesday, June 12)

17 CAPP Points, 1.7 CEUs This three-day course will cover the knowledge and skills parking and mobility professionals and CAPPs need to know for on-the-job success. You will learn skills and strategies for project management, as well as financial and operational management, marketing and public relations, and more.

TransportationCamp (co-hosted with Mobility Lab) Half-day “unconference� workshop Sunday, June 9, 12:30 pm - 5:30 pm TransportationCamp brings together thinkers and doers in the fields of transportation and technology. Join Mobility Lab and IPMI as we bring together parking, transportation, and mobility professionals interested in the intersection of urban transportation and technology. This one-of-a-kind experience raises awareness of this opportunity and builds connections between a wide range of innovators in the industry.

Visit IPIConference.org for more details on registration packages and fees.


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NETWORKING/SOCIAL EVENTS SUNDAY, JUNE 9 26th Annual William M. Voigt CAPP Classic Golf Tournament 7:00 am – 2:00 pm | Location: Tustin Ranch Golf Club Fees: $125 - $200

Join us for the 26th Annual William M. Voigt CAPP Classic Golf Tournament where you’ll be able to enjoy some healthy competition and make great connections right from the beginning of the Conference.

SoCal Course and Climb Challenge 9:30 am – 11:30 am Fees: $40 - $75

An excellent opportunity to network with other attendees and release those endorphins. Start your Conference & Expo experience with this invigorating challenge. Includes a souvenir related to your activity. These activities are suitable for people of all fitness and skill levels.

Opening Welcome Event: Light the Night Block Party 6:30 pm – 9:30 pm | Attire: Casual

Fees: Included with full or Sunday daily registration. Additional tickets can be purchased for $110-$180.

Join us as we kick off the 2019 IPMI Conference & Expo in style and light up the night. IPMI’s Opening Welcome Event is known for high-energy networking, captivating entertainment, and a taste of the host city. This evening of unique flavors, sounds, and culture is one you won’t forget. Entertainment will keep you moving through the night while enjoying refreshing beverages and all the networking you can handle!

TUESDAY, JUNE 11 Take Me Out to the Ballgame! (Angels vs. Dodgers) 6:00 pm – 10:00 pm | Location: Angel Stadium Fees: $75 - $115

Networking beyond convention center walls is your best chance to meet people outside your circle who can have major impact on your career. If you’re a young professional, current CAPP, or looking to earn your CAPP, this event is the perfect way to hit a home run in your professional development.

“ Thought-provoking sessions that will stay with me after I leave the Conference.” – Chanda Felder, Houston Airport System




SPOTLIGHT ON EDUCATION Here’s your sneak peek at the diverse education session line-up offered at IPMI2019. Visit the conference website to access the full education schedule including detailed descriptions and speaker information. Get Smart: Improving Parking Enforcement Efforts Via Data Intelligence Ira Hill, MS; Colleen Mosser, MPP, City of Portland, Ore.

Simple enforcement data evaluation provides the basis to optimize enforcement efficiency resulting in additional parking availability, support for targeted enforcement, and verifiable support of the parking enforcement team’s mission statement. Enable improvements in parking enforcement and leverage them to justify further advances in the data stores that are used as resources.

Stuck: Is Your Parking System Disabled By Disability Parking? David Stein, New York City Department of Transportation

Moving past ADA compliance issues, sit with parking professionals in a roundtable setting where best practices and challenges will be discussed with a focus on addressing the provision of such in on-street parking settings. Learn from best practices in New York City, which leads the nation in innovative approaches for the disabled community at large.

Ruled by Robots? Artificial Intelligence for Smart Cities Dr. Subhash Challa, Ph.D., SenSen Networks

Is the artificial intelligence (AI) revolution for real? Will we all be ruled by robots one day? Will it affect our jobs? There is an explosion of questions confronting everyone, including city operations managers from around the globe. Explore how smart city innovators are bringing AI-powered solutions to cities to make them smarter in all aspects of their operations.

How to Become the Amazon of Parking & Transportation Services at a Major University

Brian Shaw, CAPP, Stanford University Department of Parking and Transportation Have you ever wondered if your parking and transportation program could be managed remotely? Can more than 20,000 parking spaces, 70 buses, 70 Zipcars, and a population of more than 45,000 be provided for if your staff is five miles away? Learn how Stanford University’s Parking & Transportation Services is rewriting the book on university transportation.


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“ This Conference offers the opportunity for thoughtful and challenging engagement with other professionals. Be prepared to network with top-notch technicians, practitioners, and masters of the craft.” – Clarena Tolson Philadelphia Parking Authority

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SPOTLIGHT ON EDUCATION Parking the Friendly Skies: How Airports Are Humanizing the Passenger Experience Michael Prendergrass, AIA, LEED AP BD+C, Watry Design, Inc.; Michelle Wendler, AIA, Watry Design, Inc.; Bob Bolton, AIA, San Diego County Regional Airport Authority; Bob Lockhart, C.M., ACE, Mineta San Jose International Airport

Embarking on a trip to the skies often starts with parking. Many airports are seizing the opportunity to offer passengers a high-quality experience that starts before they even exit their cars. From functional design to cutting-edge technology to public art, airports are creating parking that is an extension of the passenger experience.

TNC Dynamics: Designing Off-Street Passenger Loading Zones for Ride-Hailing Mary Smith, PE, Walker Consultants

While ride-hailing services such as Uber and Lyft generate significant volumes at airports, sports facilities, and megamalls, there are currently few if any well-researched guidelines for the design of loading areas. Various options currently in use will be reviewed and the flow capacity and functionality of options compared using Vissim traffic simulation modeling, with video clips showing the resulting operations.

Is Adaptive Reuse Sustainable? A Panel Discussion on this Emerging Topic Brian Shaw, CAPP, Stanford University; Jeff Pinyot, ECO Parking Lights; Joshua Naramore, City of Grand Rapids; Rick West, West FSI LLC

Will the parking garages built today be needed tomorrow? Should new garages be designed and built to accommodate adaptive reuses? Is it more sustainable to tear down an unneeded garage, or pay the premium for adaptive reuse in an uncertain future? IPMI’s Sustainability Committee will debate these timely questions in a moderated discussion format.

Parking as the Building Lobby: How to Increase Revenues Through a High-End User Experience Manuel Clavel Rojo; Clavel Arquitectos Asociados, SLP Learn to make parking more human and increase revenue. Parking should be seen as a building’s real lobby. Developers will spend millions in the user experience in the lobby, but they forget that the real access is through the parking. Why? The future of parking is about radically changing the user experience. With 80 million millennials, trends are evolving at unbelievable speed. The good news: users are willing to pay for a better experience.


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SPOTLIGHT ON EDUCATION Curb Management: Strategies and Tech to Define, Manage, and Enforce the Curb

Mike Drow, CAPP, T2 Systems; Charley DeBow, CurbTrac

This session provides an overview of curb management and explores how evolving technologies will support curb management activities. Explores the various activities an operation will consider in four areas and how technologies will be applied to support an operation as they develop their plans to manage the curb.

Don’t Reinvent the Wheel: Marketing Best Practices for Non-Marketers in the Parking and Mobility Industry Florence Dei Ochoa, Alexandra Chavez, Jessica Hersh-Ballering, MPH; Jason Findley, University of Arizona

This crash course will empower non-marketers to build their own starter kit using easy-to-follow templates. Takeaways include best practices for social media, direct email, print, communications, and tabling events. Learn about available low-cost resources, keeping a pulse on the industry, outreaching beyond your circle, and more! Participants will apply the starter kit to a real-life scenario of launching a new commuter reward program. No prior marketing experience required.

Going Gold: Behind the Scenes at the World’s First Parksmart Gold Garage: Pittsburgh’s Gold 1 Paul Wessel, Green Business Certification, Inc.; Larry Payne, AIA, LEED AP BD+C, WTW Architects

What do you do when the owner says they want a Parksmart Gold certified garage and no one has achieved it before? This team designed a parking structure that incorporates a transportation hub, bicycle parking, biophilic design, electric vehicles, commuter shuttles, and green construction practices to create the world’s first Parksmart Gold certified structure, for the Pittsburgh Stadium Authority. Hear the history of the project, the community process, the design, and execution.

Parking: A Key Piece in the Smart City Puzzle

Cassius Jones, Smarking, Inc.; Carla Hansen, City of Walnut Creek; Melissa Yates, CAPP, City of Boulder; Joshua Naramore, City of Grand Rapids As technology advances, cities densify, and transportation options proliferate, cities must take a holistic approach to managing transportation and mobility. Learn from three parking managers leading the way with smarter, more connected, and integrated operations. Understand where parking is solving core goals smart cities seek to achieve, such as reduced congestion, maximizing land use, and increased constituent satisfaction. s



Doing What’s Right, Not What’s Easy: Ethical Leadership

Cindy Campbell, International Parking & Mobility Institute; Matt Penney, Baylor University When leadership is done right, the leader is a role model. Done poorly, leadership can negatively affect the productivity and well-being of team members and be detrimental to the success of the entire organization. How do you develop the skill set necessary to be an ethical leader? This interactive session will help clearly define the concepts and characteristics behind ethical leadership, why it matters, and offer practical ideas to help ensure your success.

How to Sell Your Role in the Revolution: Why Parking & Mobility Matter Now More Than Ever Vanessa Solesbee, CAPP, Town of Estes Park; Barbara Chance, Ph.D.; CHANCE Management Advisors, Inc., Kim Jackson, CAPP, Princeton University, Robert Ferrin, City of Columbus

With autonomous vehicles on the horizon, dramatic changes in right of way and curblane management, the proliferation of transportation network companies, an upsurge of new parking technologies, and desire for sustainable facilities (both environmentally and financially), this is one of the most exciting times in our industry’s history. Using recent and compelling case studies, parking and mobility experts reveal progressive new approaches to mobility management that are revolutionizing the way people move.

Meeting Challenges: New Innovations for the Parking Industry in Latin America Daniel Corte, BDI Parking, S.A. DE C.V.

Parking has greatly advanced in Latin America and new technologies must be considered from the development and design of projects.This session will touch on the benefits of technology to operations, administration, and security. Examine how new technology impacts implementation and customer acceptance.

Debunking Common HR Myths: Attract and Retain Top Talent Andi Campbell, MS; Eric Daigle, LAZ Parking Ltd.

Social and text recruiting, learning objects, user-generated, LMS, ATS—are you overwhelmed by talent buzzwords? If so, you’re not alone! These HR experts have combed through the myriad of options to narrow down what works most effectively in the parking industry for strategic talent management. Join this interactive discussion debunking the top 10 myths for finding—and keeping — the best talent.


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SPOTLIGHT ON EDUCATION Eyes Open: Seven Emerging Trends Impacting Parking, Mobility, and Smart Cities Brett Wood, PE, CAPP, Kimley-Horn; Bridgette Brady, CAPP, Cornell University

This presentation will discuss seven key trends and innovations in our industry that are fundamentally changing our business. Referencing information gained from the recent Emerging Trends in Parking survey, and research conducted by the IPMI Research Committee, the presentation will explore bleeding-edge disruptive and innovative trends, including demand for the curb, demographic trends, journey toward autonomous vehicles, and more.

Leap to Mobility: The Abu Dhabi Journey

Tope Longe, MBA, Parking Division, Integrated Transport Centre, Abu Dhabi Facing rapidly expanding population, increased demand for a finite number of parking spaces, technological advancements, and smart solutions, a new range of Mobility-as-a-Service (MaaS) options with more flexible, demand-responsive, safe and energy efficient transport services are emerging. The presentation provides a viewpoint on what MaaS is, its benefits, and the problems it could potentially solve with regards to redressing reliance on private vehicle use in favor of other efficient, space optimization public/shared transport.

Is it Possible to Drive Better Revenue with Price? These Airports Say Yes! Guy Barnes; Ryan MacLagan, Integrated Decisions and Systems, Inc. (IDeaS)

Pricing strategy and discounting for your online channel has never been so complex — or so full of potential. As airlines, hotels, and car rental have done for decades, airports are capitalizing on significant profit growth by applying demand-based dynamic pricing to parking. Learn from airports around the world that have made a change in their business by using technology to automate pricing decisions and drive better revenue.

Using Technology: A How-To Guide on Converting to a Virtual and Electronic Parking Environment Doug Lape; Nancy Smith, CAPP; Mark Lariviere, UNC Charlotte

In an industry where parking technology is evolving more rapidly than many can wrap their minds around, how does one know what technologies to leverage and how they can truly benefit their organization? Attendees will travel behind the scenes to understand what it would take to operate in a virtual and electronic parking environment using virtual permits, electronic citations, and LPR, and if these types of technologies are the right fit for their organization.

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EVENT LOCATION Anaheim Convention Center 800 W. Katella Ave. Anaheim, CA 92802

CONFERENCE HOTELS Anaheim Marriott 700 West Convention Way Anaheim, CA 92802 714.750.8000 Rate: $229.00 USD/night Hilton Anaheim 777 West Convention Way Anaheim, CA 92802 877.776.4932 Rate: $225.00 USD/night

Visit IPIConference.org for travel discounts.

Please use our group code: “IPMI.” Rates guaranteed through May 21, or until room block is sold out. Reserve early!

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Register Now Attendee Registration Advance Rates Feb. 16 - May 8

Onsite Rates May 9 - June 12

Regular Delegate

Member Organization



Non-Member Organization



Supplier/Consultant/Commercial Operations

Member Organization



Non-Member Organization



Multi-Day Course: UVA Business Management Advance Rates Feb. 16 - May 8

Onsite Rates May 9 - June 12







Multi-Day Course: Planning, Management, & Operations: Critical Skills for Success Advance Rates Feb. 16 - May 8

Onsite Rates May 9 - June 12







TransportationCamp co-hosted by IPMI and Mobility Lab

Member Non-Member

Advance Rates Feb. 16 - May 8

Onsite Rates May 9 - June 12




$179 *W hen registering three or more full Conference attendees from the same organization at the same time, a $100 discount will be applied for each person starting with the third person in the group. s



LEARNING EXPO & TECHNOLOGY FORMATS The IPMI Expo is the largest tradeshow dedicated to parking, transportation, and mobility professionals. The expo hall features over 150,000 square feet of solution providers, including the most innovative products and services in our new Start Up Pavilion. Exhibiting at #IPMI2019 is a cost-effective way to reach key decision-makers during four high-impact days. These valuable prospects are looking for new information, products, and services to improve their operations. Reserve your space today at IPIConference.parking.org.

WHO ATTENDS: • Airports • Architects & Engineers • Cities, Municipalities & Port Authorities • Colleges & Universities • Commercial Operators • Corporate, Hotel, Hospitality & Retail Complexes • Facility Owners & Managers

• • • • • • • • •

Financial Consultants Hospitals & Medical Centers Investment Agencies Mobility Organizations Police & Law Enforcement Procurement Departments State & Federal Government Agencies Theme Parks & Arenas Urban Planners

This dynamic opportunity at the Expo is 85% SOLD OUT – don’t miss your chance to build your business. Sponsorships are available at every level.


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Philadelphia Parking Authority

“ This Conference offers the opportunity for thoughtful and challenging engagement with other professionals. Be prepared to network with top-notch technicians, practitioners, and masters of the craft.” – Clarena Tee

Register – IPIConference.parking.org


International Parking & Mobility Institute 1330 Braddock Place, Suite 350 Alexandria, VA 22314