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Management studies leaflet_TOC 2 page course list_Macman 26/02/2013 16:30 Page 1

THE OPEN COLLEGE

Course Timeframes: Component/Minor Awards: Students can complete any of these programmes within 3 months which is ample time and can start it at any time of the year that is convenient. If students need to extend this period for any reason during or near the end of the programme they can request an extension through the college.

Let us Help you Succeed

Major Awards: These Major awards consist of 8 separate components and are generally completed over 10-12months.

Study Options: Distance Learning: Students can complete programmes within 3 months for component awards and 10-12 months for Major awards. There are no lectures to attend and all course materials are provided. Some courses however do have supervised exams as part of the assessment processes which require brief attendance. Please check individual courses for details.

Management Studies FETAC Level 5 and 6 Awards

Additional Supports:

3 Interest free Easy Payment Plans available with all our Courses. 3 Insurance Cover will be provided during work placements if required and at no extra cost. 3 Garda Vetting Service.

Contact details:

www.theopencollege.com Leopardstown Business Centre, Dublin 18 Tel: 353 1 2061828 Email: info@theopencollege.com

www.facebook.com/TheOpenCollege www.twitter.com/TheOpenCollege

Management

Attendance Learning: The same FETAC programmes can be completed over 3-5 Full Attendance Days per component award. Check our website – www.theopencollege.com for all future attendance dates.


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About Us The Open College is Ireland’s largest dedicated provider of FETAC award courses with over 75 FETAC programmes at levels 5 and 6. There is a wide range of course categories to choose from comprising Component Certificate awards up to and including Majors awards. With our choice of learning formats – classroom attendance, distance / eLearning or blended learning, students are empowered with unrivalled options for independent study, informal learning and varied communication channels all backed up with one to one tutor support.

Our Categories include: 3 3 3 3 3 3 3 3 3 3 3 3 3 3

Teaching/Special Needs Healthcare Business and Finance Journalism & Writing Digital Photography Mediation Anatomy & Physiology Nutrition Digital Media and IT Management Studies Train the Trainer Health & Safety Coaching Psychology.

Flexibility The Open College offers more flexibility and choice to its prospective students to meet the requirements of modern living which is a delicate balancing act between work, family and social time off. Alongside this, people are encouraged to develop a positive attitude towards the concept of lifelong learning but there is an absence of real advice available on how they are supposed to add another juggling ball into their lives. But if you are someone looking to tailor a training programme around your life - rather than the other way around and get an internationally recognised qualification The Open College is for you. Most programmes offered are designed with up-skilling and practical training in mind. Business, Beauty, Childcare, Healthcare, IT, Law, Journalism and Writing skills, Sports and Teaching are just some of the areas covered.


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Choosing a training college for FETAC Awards The Open College is proud of the commitment of all our tutors to bring their creativity, experience and expertise to all fields of study, and to all learners regardless of their location and circumstances. We are 100% Irish and proud members of the Guaranteed Irish movement - 'your safeguard for quality and Irish jobs'. Our professionally qualified and industry experienced course tutors and writers are fully aware of learner needs and have designed and written courses that are flexible, fresh and up-to-date with current situations/legislation and learning styles as well as meeting the FETAC requirements regarding course content/learning outcomes. Whether you want to advance your career, acquire sought-after training skills, expand your mind or simply explore a new interest, further study and training with The Open College delivering FETAC Award programmes may be the answer for you. Constantly considered amongst the very best independent training providers in the country The Open College delivers extremely competitive value for money quality training and education programmes to the highest standards.

FETAC Awards and what are they? FETAC awards are at levels 1 to 6 on the National Framework of Qualifications. FETAC awards with The Open College are part of a national commitment to the highest quality experience for you when you enrol on a programme. The National Framework of Qualifications contains different types of awards — major, minor (component), special purpose and supplemental. FETAC Levels 1 - 6, are generally achieved through the accumulation of minor awards. Minor awards are known as the building blocks of the Common Awards System (CAS). A major award (often called ‘the full certificate’) typically gives eligibility for progression to learning opportunities at the next level on the Framework. It is important to know which award type you are aiming for. A major award reflects a significant volume of learning and can be achieved through The Open College. Major awards typically create progression opportunities into programmes at higher levels, for example into higher education or are mandatory requirements for working in Childcare and Healthcare Sectors. FETAC award holders can be assured that their awards are Nationally and Internationally recognised.


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Management Studies Thank you for your Prospectus request and welcome to The Open College, Ireland’s largest dedicated provider of FETAC Award courses with a choice of over 75 courses. All of our courses are FETAC approved and brought to you by fully qualified and industry experienced tutors with many years of experience.

Table of Content 1.

Coaching (FETAC Level 6)

2.

Conflict Management (FETAC Level 6)

3.

Event Management (FETAC Level 6)

4.

Managing People (FETAC Level 6)

5.

Personal Effectiveness in the Workplace (FETAC Level 5)

6.

Project Management (FETAC Level 6)

7.

Supervisory Management (FETAC Level 6)

Accreditation: The Open College has agreed its quality assurance procedures with FETAC and is registered with FETAC to offer programmes leading to FETAC awards. This official recognition authorises us to offer programmes leading to FETAC awards within the National Framework of Qualifications in Ireland. The Further Education and Training Awards Council (FETAC) is the national awarding body for further education and training in Ireland. Following successful completion on any of our programmes you will receive a FETAC award. There is a registration fee payable with most courses to include administration, moderation and FETAC accreditation. This fee is €85 on component awards and €165 on Major Awards. For additional information on the programmes listed in this booklet please visit our website – www.theopencollege.com If you have any further queries you can call our Helpline on 01 2061828 or 01 2061829.


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Coaching (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 6 component Certificate in Coaching (B30206). l Format: Blended Learning programme. 4 day attendance programme with full distance learning materials. l

Who should complete this course? l

Managers who wish to develop workplace competencies, with the skills needed to develop individual performance in others. l Managers who wish to create an understanding of the organisational and workplace context within which performance and career development takes place as the course will provide the skills, knowledge, and tools required to undertake coaching assignments.

Learners who successfully complete this course will: 4

Understand the distinctive nature of coaching as a tool for workplace competencies and career development. 4 Learn how to use the G.R.O.W model of coaching. 4 Understand the organisational context of coaching. 4 Learn how to set powerful goals for individual development. 4 Understand the non-critical, non-judgemental, and confidential nature of coaching relationship. 4 Develop the skills of active listening and systemic questioning. 4 Understand how NLP can contribute to coaching effectiveness. 4 Develop personal effectiveness as a coach. 4 Manage a coaching programme and evaluate the effectiveness of coaching as a competency development tool.

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences. l For more details on participation suitability for these FETAC courses please visit our website..

Assessment: l l

Project 60% Skills demonstration 40%

For additional information on the programmes listed and the schedule for the attendance days please visit our website – www.theopencollege.com

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Conflict Management (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 6 component Certificate in Conflict Management (E30161). l Format: Distance Learning programme. l

Course Details: This distance learning programme is designed for people currently working in the community and voluntary sector. It will also be useful to those in a relevant HR department or anybody engaged in mediation. The course provides the knowledge and skills to understand and manage conflict situations, either at work or in group situations. It provides a series of tools and techniques and is very practical in nature. It is suited to any environment where conflict, anger and hostility are encountered either by telephone or in person.

Topics covered include: l

Types of Organisation Organisation Structure l Organisation Culture l Change in Organisations l Understanding Conflict l Conflict Management Styles l Knowing Your Conflict Style l Dealing with Anger l Listening Skills l Conflict between Groups l The Process of Mediation l Mediator Skills l Crisis Mediation l Introduction to Negotiation l Joint Problem Solving l Guidelines for Negotiation l Problems in Negotiation l Group Exercises. l

Entry Requirements / Prerequisites: l

FETAC Level 5 Certificate or equivalent qualifications and/or relevant life and work experiences. l As this programme is delivered through distance learning, students must be capable of studying on their own initiative. l For more details on participation suitability for these FETAC courses please visit our website.

Assessment: l

This course is assessed through Assignments based on topics covered in the course and a Project (which entails completing a case study on a conflict management situation). l There is no exam with this course.

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Event Management (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: : FETAC Level 6 component Certificate in Event Management (N32947). l Format: Distance Learning programme. l

Course Details: This advanced programme delivered by distance learning is designed to equip candidates with comprehensive event planning and management skills. Students will learn how to:

Students will learn how to: 1. develop event proposals for clients, 2. develop innovative event concepts, 3. conduct feasibility analysis for events, 4. lead teams during events, 5. manage suppliers and service providers, 6. develop event plans, work breakdown and event schedule, 7. develop quality management and risk plans, and 8. develop skills for staging events. This distance learning, FETAC accredited course means that Students can study flexibly at home, or at any convenient place and time, and can gain a nationally accredited Qualification. The course is designed for those working in Event Management companies, Large Companies, SMEs, Public Sector or community and voluntary sectors. The course covers all categories of events including Business Events, Exhibitions, Conferences, Festivals, Charity Events, Entertainment Events, Sports Events, and Private Social Events (e.g. weddings, parties).

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences.

Assessment: l

This course is assessed through assignments, a Project (which entails developing an Event Proposal) and a Post Event Evaluation. l All work submitted must be your own work. l There is no exam with this course. For additional information on the programmes listed is this booklet please visit our website –www.theopencollege.com

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Managing People (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 6 component Certificate in Managing People (N32905). l Format: Distance Learning programme. l

Course Details: This comprehensive course, equips existing Managers (and those considering a career in managing people) with detailed knowledge of employee legislation, motivating staff, appraisals, disciplinary procedures, recruitment, selection and personal development.

Students will learn how to: 4

manage staff performance and underperformance, motivate, empower and develop staff, 4 build effective workplace relationships, and 4 understand the implications of Irish employee related legislation. 4

Topics covered include: l

Performance Mgt Process Disciplinary Management l Managing Assertiveness l The Role of the Supervisor l The Management Process l HR Skills l Training and Development l Leadership l Motivating Staff l Identifying Your Style l Team Working l Understanding Conflict l Conflict Management Styles l Knowing your Conflict Style l Listening Skills and Mediation l Principal Legislation l Equality, Diversity and Cultural Issues l Additional Legislative and Policies for those working in the Healthcare Sector. l

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate, Leaving Certificate and/or equivalent qualification or relevant experience. l For more details on participation suitability for these FETAC courses please visit our website.

Assessment: l

This course is assessed through completion of activities and a personal Learner Record where candidates record their experience of setting performance standards, giving feedback, staff development, diversity, legislation, delegation and evaluation of their own skills. l All work submitted must be your own work. l There is no exam with this course.

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Personal Effectiveness in the Workplace (FETAC Level 5) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 5 component Certificate in Personal Effectiveness in the Workplace (G20033). l Format: Distance Learning programme. l

Who should complete this course? l

People who wish to gain a professional, accredited qualification by distance learning. l The module is designed to offer the learner the opportunity to develop, practise and gain credit for a range of key generic personal and interpersonal skills which are important in dealing with many situations in the workplace.

Learners who successfully complete this course will: 4

be familiar with the organisation in which they are active understand their own role within the organisation 4 appreciate the influence of the organisation on their own day to day activity 4 develop a range of skills relevant to their daily activity 4 work effectively within the organisation. 4

Topics covered include: The specific learning outcomes are grouped into 6 units. Learners must complete units 1 and 2, and may choose two others from units 3-6. l

Unit 1: Organisational Awareness Unit 2: The Individual and the Organisation l Unit 3: Problem Solving l Unit 4: Presentation Skills l Unit 5: Effective Meetings Skills l Unit 6: Participating in Groups. l

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate, Leaving Certificate and/or equivalent qualification or relevant experience. l As this programme is delivered through distance learning, students must be capable of studying on their own initiative. l All participants must have access to a professional environment to fulfil the Skills Demonstration assessment requirements of the course - which is at least 20 hours work experience for minor awards.

Assessment: l l

Skills Demonstration 60% Collection of Work 40%

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Project Management (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 6 component Certificate in Project Management (L32198). l Format: Attendance or Distance Learning options. l

Course Details: This advanced distance learning course equips Project Managers and prospective Project Managers with comprehensive project management skills.

Students will learn: 4

project processes / methodologies, advanced project planning skills, 4 work breakdown and scheduling techniques, 4 resource and scope planning, 4 project leadership techniques, and 4 quality control and project control techniques. 4

The course is designed for those working in Large Companies, SMEs or the Public Sector.

Who should complete this course? l

Business Project Managers, IT Project Managers and Project l Leaders who wish to formalise their skills. l Aspiring or newly appointed Project Managers.

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate and/or equivalent qualification or relevant experience. l As this programme can be delivered through distance learning, students must be capable of studying on their own initiative. l For more details on participation suitability and attendance dates please visit our website.

Assessment: l

This course is assessed through an Assignment and a Skills Demonstration of your project management skills including setting up a project, running a project, controlling change, managing people aspects, and planning and monitoring a project. l All work submitted must be your own work. There is no exam with this course.

6


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Supervisory Management (FETAC Level 6) l

Course Fee: See our leaflet – Course list and fees. Award: FETAC Level 6 Certificate in Supervisory Management (N32904). l Format: Distance Learning programme. l

Course Details: This comprehensive course, equips existing Team Leaders and Supervisors (and those considering a career in managing people) with skills to lead and supervise teams successfully. Students will learn how to: (1) analyse situations and make decisions, (2) develop quality customer service plans, (3) plan and organise people, and (4) understand the role of strategic planning and change management.

Topics Covered Include: l

Unit 1: Organisation Analysis Unit 2: Planning, Organising and Prioritising l Unit 3: Quality and Customer Focus l Unit 4: Strategic Planning and Change Management. l

Who should complete this course? l

Existing Team Leaders and Supervisors who wish to gain a formal accredited qualification. l Newly appointed Team Leaders and Supervisors who wish to learn how to manage people and teams. l Managers in business who have direct reports and wish to learn best-practice techniques for managing people. l People who wish to gain a professional, accredited qualification in the subject matter by distance learning.

Entry Requirements / Prerequisites: l

FETAC Level 4 Certificate and/or equivalent qualification or relevant experience. l As this programme is delivered through distance learning, students must be capable of studying on their own initiative. l For more details on participation suitability for these FETAC courses please visit our website.

Assessment: l

This course is assessed through Assignments (which includes change management), a Project (which entails developing a SWOT Analysis, Completing a Report and a Presentation) and a Learner Record (following completion of activities such as an organisation chart, weekly budget and personal time related diary). l All work submitted must be your own work. There is no exam with this course.

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Management studies leaflet_TOC 2 page course list_Macman 26/02/2013 16:30 Page 1

THE OPEN COLLEGE

Course Timeframes: Component/Minor Awards: Students can complete any of these programmes within 3 months which is ample time and can start it at any time of the year that is convenient. If students need to extend this period for any reason during or near the end of the programme they can request an extension through the college.

Let us Help you Succeed

Major Awards: These Major awards consist of 8 separate components and are generally completed over 10-12months.

Study Options: Distance Learning: Students can complete programmes within 3 months for component awards and 10-12 months for Major awards. There are no lectures to attend and all course materials are provided. Some courses however do have supervised exams as part of the assessment processes which require brief attendance. Please check individual courses for details.

Management Studies FETAC Level 5 and 6 Awards

Additional Supports:

3 Interest free Easy Payment Plans available with all our Courses. 3 Insurance Cover will be provided during work placements if required and at no extra cost. 3 Garda Vetting Service.

Contact details:

www.theopencollege.com Leopardstown Business Centre, Dublin 18 Tel: 353 1 2061828 Email: info@theopencollege.com

www.facebook.com/TheOpenCollege www.twitter.com/TheOpenCollege

Management

Attendance Learning: The same FETAC programmes can be completed over 3-5 Full Attendance Days per component award. Check our website – www.theopencollege.com for all future attendance dates.


FETAC Management Courses Prospectus