Performance Management in 2012

Page 8

PERSPECTIVES

Map Overview “Practice in this area is guided by judgment and intuition, rather than by hard scientific findings.” Prof. Kenneth Merchant University of Southern California USA

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“We have to create metrics that achieve results without compromising the fairness of what we do.”

“Performance best practice = vision and strategy communication”

“Performance Management should be more aware of initiatives and results aligned to strategy, rather than to operational results.”

Jodi Traversaro State of California USA

Enrique Rojo Granados Isela Hernandez Cinepolis Corporativo Insightforce Strategy Management Consultants Mexico Mexico

“The biggest barrier in implementing a good Performance Management program is the lack of understanding from management that having a good organizational governance system is a pre-requisite to start the Performance Management program.”

“You need to work on several things: develop philosophy, develop concepts, develop theory, develop mythologies and develop technology, in order to have the adequate tools for performance monitoring and process modeling of any kind of organizations. ”

Humberto E Della Torre Ricardo Rodriguez-Ulloa Grupo Calleja CENTRUM Católica El Salvador Peru


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