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PRE-APPRENTICESHIP

Improving Lives Through Learning

PRE-APPRENTICESHIP TBG Learning has helped me to get the new skills and apprenticeship I wanted NATALIE, 18

PRE-APPRENTICESHIP

You’ll never guess what you could be doing today! Pre-Apprenticeship Routeway Prospectus 2011/2012

Gwella Bywydau Trwy Ddysgu


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Welcome to TBG Learning This prospectus tells you about the wide range of courses on offer that will help you take your first steps towards the career of your choice. Here at TBG Learning we are proud of our achievements and the work we do with young people. Each year we support 1000’s of young people to find a job, complete an apprenticeship or move into college We have designed many of our courses to overcome some of the challenges faced by young people today, such as how to get a job without experience and how to get experience without a job? Well we think we have come up with the answer, we have built specially designed vocational classrooms that simulate real life work environments so you get a taste of what it is really like to work in areas such as construction, hair and beauty, retail and hospitality to name just a few. How many young people do you know who can say they have run their own shop, salon or cafe? Well here at TBG Learning we will give you that opportunity. But that’s not all. As well as gaining practical new skills our learners also tell me how much they enjoy their learning with us and that they leave feeling more confident and motivated about their futures. But don’t just take my word for it check out our videos to hear what our learners say. Just scan the box on the left with your smartphone and see what really happens at TBG Learning. If you want to stand out from the crowd then come and join us at TBG Learning. Good Luck PRE-APPRENTICESHIP

Scan this QR code with your smartphone to take you to our Youtube channel, alternatively visit www.youtube.com/ TBGLearning

PRE-APPRENTICESHIP

Andrew Conlan-Trant, Head of TBG Learning

PRE-APPRENTICESHIP

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Why learn with us If you have ever thought that “learning is no longer for me” or “I didn’t really enjoy school”, there are still many benefits in joining TBG Learning. Our Pre-Apprenticeship Routeway programme is for 16-19 year olds. Course durations are flexible and depending on your choice and on completion of your induction period, they can last between 10 to 24 weeks. It’s easy to join and this can be done by using our free phone number 0800 458 5000, texting “upskill” to 78866, or completing an enquiry form at www.tbglearning.com Many of our past learners comment on how easy it was to make friends here and how they really enjoyed the friendly relaxed atmosphere within the learning centres, but recognised that it’s not like school “as you are treated like young adults” and expected to achieve your goals. Our Tutors practise in the subject that they teach, and are passionate about it. At TBG Learning, you are our first priority; the outstanding level of support we offer to our learner is recognised through the positive feedback that we receive, and through our recent Ofsted report that states our learners are:

Safe, supported and motivated. This programme is all about you, and we aim to support you throughout your time here. In fact 78% of our young people attend one of our centres through verbal recommendation, so the numbers speak for themselves. TBG Learning will support you with qualifications and an introduction to the world of employment and all that you need to know to help you secure your future progression path. All you need to do is join, commit and complete. We can’t wait to meet you.


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Let’s talk about TBG Learning

“I started my placement as a data entry clerk at River Habitat Estate Agents. In a few short months I had progressed to web administration, handling enquiries & database maintenance. Several months in, I let my first property and since then I have been doing viewings, drawing floor plans and taking photographs.” Ali Khan – former learner at TBG Learning Hackney

“My experience with TBG Learning, has been the learning curve that I needed to kick-start my working life. With the help of the entire TBG Learning team I find myself more confident and able to be more professional with how I approach my problems in both my working and personal life! “With that experience I have managed to move up into another job, and the skills I have learnt have helped me through.” Ashleigh Carberry, former learner at TBG Learning Tower Hamlets

“I have seen a big change in Ashleigh’s attitude towards the working lifestyle. After her training and then being offered further training within the company, I noticed Ashleigh was over the moon with it! “I have been so proud of Ashleigh throughout her life and watching her excel at something else I was chuffed! Thanks to the people of TBG Learning, her confidence and attitude are spot on. Thank you!” Lisa Carberry (Ashleigh Carberry‘s mother)

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Improving Lives Through Learning

Gwella Bywydau Trwy Ddysgu

TBG Learning’s provision for equality and diversity to all learners and employers is outstanding. Learners are motivated, enthusiastic and enjoy their learning in a very safe, informal learning environment, which is recognition of the exceptional work of tutors and learning centre staff, to make learning engaging and fun for all. Ofsted

What Ofsted says...

• Outcomes for Learners GOOD • Quality of Provision GOOD

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“Before I started the Apprenticeship at TBG I was mainly unemployed, as I didn’t like sitting around, I decided to enrol on the Apprenticeship course at my local centre.

• Equality and Diversity OUTSTANDING

Ofsted grades explained: 1 - Outstanding 2 - Good 3 - Satisfactory 4 - Inadequate

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Work experience opportunities Many of our learners are keen to experience the world of work. At TBG Learning we aim to work closely with our learners to support them in finding a work experience placement, which is both supportive and offers an insight into the everyday requirements and expectations when starting employment. Outlined below are some of the employers that we work with:

Tesco Boots Town & Country Cleaning MAC Scaffolding Hereward and Foster Solicitors Cromwell Barts and The London NHS Trust River Habitat Estate Agent

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• • • • • • •

ASDA General Security Inn on the Lake Osmani Primary School Alphabet House Nursery Eco Van and Man Johal Regan

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• • • • • • • •

Having TBG learners in the company with the constant monitoring provided on a weekly basis has been a great experience for all of us at River Habitat Estate Agents. TBG Learning is the first port of call should we have a need for vocational students. River Habitat Estate Agent

Scan this QR code with your smartphone to take you to our Youtube channel, alternatively visit www.youtube.com/TBGLearning


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Functional Skills?

Keep in the loop?

Functional Skills are practical skills in English, mathematics and ICT that help you in every day settings, including education and training. They will help to increase achievement in all learning, improve employability and provide a sound basis for progression to further study, training or work.

TBG Learning has fan sites on Facebook, Twitter and YouTube. Join us for up-to-date information on forthcoming events. To enter our competitions for the chance to win some great prizes please scan the QR code.

Functional Skills are part of everyday routines. They help make sense of daily tasks, ranging from working out how much your shopping bill will be, to writing an application letter or just surfing the internet. They are about using English, maths and ICT in everyday situations.

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www.tbglearning.com

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TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

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I’ve gained so much confidence from the course and now have a path to follow LIN, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Business Administration Administration Apprentice I Clerical Assistant I Receptionist I Administration Assistant About Business Administration Administration is at the heart of all organisations, it is what keeps the business running behind the scenes. Your role within business administration will depend on the size of the organisation, and the requirements, so if you think of yourself as an organised person, then it could be a potential career route for you. This could lead to a wide range of further qualifications or employment.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Using Office Equipment in a Business Environment

You will study • Working in Business Administration • Welcoming Visitors

You will study • Using Office Equipment in a Business Environment

• Communicating Electronically

• Creating Business Documents

• Communicating Electronically

• Making and Receiving Calls

• Job Opportunities in Business Administration

• Making and Receiving Calls

• Investigation Rights and Responsibilities at Work

• Welcoming Visitors

• Functional Skills Maths and English

• Job Opportunities in Business Administration

• Work Experience

• Investigation Rights and Responsibilities at Work

• Functional Skills Maths or English • Work Experience

• Working in Business Administration • Creating Business Documents

• Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

11


I’ve always wanted to work in catering and now I have a job that I love MIA, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Catering & Hospitality Front of House Reception I Bar Worker I Food Preparation Assistant I Waiter/Waitress About Catering & Hospitality The hospitality and catering industry is one of the most dynamic and fast paced of professions with exciting and varied careers. The UK hospitality and catering industry is made up of about 263,000 outlets, and employs a workforce of 1.7 million people. The industry covers people working in commercial kitchens, hotels, restaurants, cafes, fast food outlets, pubs and clubs and those working as contract caterers to other industries. If you are interested in a career in hospitality and catering, you could even gain employment at the Olympics in 2012 or in a quality hotel or restaurant.

CERTIFICATE Course Duration 20 weeks You will study • Introduction to the Hospitality Industry • Customer Service in the Hospitality Industry • Serving Food & Drink • Front Office Operations • Preparing & Serving Drinks • Introduction to Healthy Eating • Functional Skills Maths and English • Work Experience

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT You can progress onto a level 2 course or into an Apprenticeship or employment.

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After looking after my nieces I knew I wanted to work in childcare‌ RACHAEL, 18


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Childcare Childcare Apprentice I Play Worker Support I Care Worker I Nursery Assistant About Childcare A career in childcare is rewarding, enjoyable and extremely valuable. The first few years of a child’s life are important – in forming a basis for good education, self-discipline and social integration. Most people who work in the sector love their job and look forward to going to work every day. Not only do you get to enjoy playing and having fun with children, but you are also helping them to develop and learn. Children will use some of the skills they learn with you, such as how to get on with others, for the rest of their lives. If you are interested in caring and educating children, then this course will help you to further develop your skills. Please be aware that a Criminal Records Bureau (CRB) check will be required.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Planning for the Physical and Emotional Care needs of Children

You will study • Encouraging Children to Eat Healthily • Keeping Children Safe

You will study • Planning for the Physical and Emotional Care needs of Children

• Valuing Children as Individuals

• Learning Experiences for Young Children

• Valuing Children as Individuals

• Functional Skills Maths or English

• Alternatives to Paid Work

• Encouraging Children to Eat Healthily

• Work Experience

• Functional Skills Maths and English

• Keeping Children Safe

• Work Experience

• Learning Experiences for Young Children • Alternatives to Paid Work • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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I wanted to learn a trade that I could really progress in and TBG Learning were great JAMES, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Construction Bricklayer I Carpenter I Electrician I Plumber About Construction The construction industry is a huge sector, employing over 2.2 million people within the UK. Construction work is project based and is essentially an exercise in teamwork and organisation. Within the industry you may carry out work with a number of different specialists across the sector, as well as with clients and the general public. Most people in the industry enjoy the variety the work offers, being out and about, and often being able to see the finished product of their work.

AWARD

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 24 weeks

You will study • Course Introduction/Personal Safety

You will study • Developing Plumbing Skills

• Introduction to Plastering Techniques

• Developing Electrical Installation Skills

• Construction of a Cavity Wall using Bricklaying Skills

• Developing Building Maintenance Skills

• Health and Safety Awareness

• Performing Decorating & Paper Hanging Operations

• Functional Skills Maths or English

• Working as a Team to Move and Handle Resources • Communicating Solutions to Others • Learning from More Experienced People • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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The customer is always right and giving great service is key‌ MICHAELA, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Customer Service Contact Centre Advisor I Sales Assistant I Receptionist I Customer Service Advisor About Customer Service Good customer service is all about sending customers away happy enough to return and to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and become repeat customers. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of them to come back, your business won’t be profitable for long.

CERTIFICATE Course Duration 20 weeks You will study • Developing Customer Service Skills • Understanding Business Communication • Developing Group and Teamwork skills • Developing Reception and Filing Skills • Functional Skills Maths and English • Work Experience

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT You can progress onto a level 2 course or into an Apprenticeship or employment.

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Ultimately I want to work behind the TV cameras and this is a great start RASHID, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Digital Skills Technical Assistant I Creative Media Apprentice I Research Assistant About Digital Skills Digital Skills gives young people who want to get involved in film making genuine experience. From screenwriting to working behind the camera, from presenting to editing, a range of skills including personal effectiveness and working with others, will be developed that are essential in many industries.

CERTIFICATE Course Duration 12 weeks You will study • Course Introduction • Getting Online • Photo • Video • Music • Social Surf • Web Share • Functional Skills Maths, English, ICT • Work Experience

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT You can progress onto a level 2 course, an Apprenticeship or employment.

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I didn’t have any real interview skills, but now I feel really confident‌ JENNY, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Preparation for Employment Catering and Hospitality I Retail I Business Administration I Childcare About Preparation for Employment Many employers set high expectations for their work force, and are keen to work with young people, who can communicate effectively at an interview, demonstrate good people skills and are committed to their new organisation. These are just some of the basic attributes that are required in today’s fast moving world of work. This qualification may give you the opportunity to get involved in a company on a work experience placement, whilst studying for your employability skills qualification, and gain the skills that you need to further your learning and your career options.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Completing a job application

You will study • Developing time management skills

You will study • Completing a job application

• Writing a CV

• Personal presentation

• Writing a CV

• Effective communication for the workplace

• Preparing for an interview • Searching for a job

• Effective communication for the workplace

• Functional Skills Maths or English

• Functional Skills Maths and English

• Developing time management skills

• Work Experience

• Work Experience

• Personal presentation • Preparing for an interview • Searching for a job • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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Coming to England was very daunting but TBG Learning have really helped me a lot CAM, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Community Living Improve Communication Skills I Gain Confidence I Improve Work Opportunities About Community Living If English isn’t your main language, then this may be the course for you. This course will help you to improve your English skills. We will help you to improve your reading, writing and language skills for use at home, at work and in your place of learning. You will also gain a better understanding of life in the UK.

CERTIFICATE Course Duration 20 weeks You will study • Knowing your Local Area • Using Public transport • Living in a Diverse Society • Accessing Health Services • Participating in Team Activities • Living in the Community • Understanding Rights and Responsibilities • Eating Out

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT You can progress onto a course at a higher level, all the way up to level 2.

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Learning how to turn my designs into real clothes is fantastic‌ watch this space! KIM, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Fashion Retail Assistant I Designer I Fashion Buyer About Fashion Fashion is one of the fastest moving industries in the UK. There are more than 12,000 clothing businesses and 156,000 people employed in the UK fashion and design industry. Each year the industry develops some of the most fashion forward apparel, inspired by some of the UK’s newest and youngest designers. If you would like to see your designs at London Fashion Week, then this course could be the start you need.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Course Introduction

You will study • Pattern Drafting for Garment Making

You will study • Course Introduction

• Measuring and Cutting Skills for Garment Making

• Garment Construction Skills • Tools and Equipment for Garment Making

• Measuring and Cutting Skills for Garment Making

• Stitching surface decoration techniques

• Health and Safety Awareness

• Stitching surface decoration techniques

• Functional Skills Maths or English

• Functional Skills Maths and English

• Pattern Drafting for Garment Making

• Work Experience

• Garment Construction Skills • Tools and Equipment for Garment Making • Health and Safety Awareness • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level.

You can progress onto a level 2 course, an Apprenticeship or employment.

27


I didn’t realise there was so much to learn - I have loved every minute STEPH, 18


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Hair & Beauty Apprentice Salon Assistant I Nail Technician I Beauty Advisor I Creative Freelance Stylist About Hair & Beauty Those who work in the Hair and Beauty sector provide an important service for their clients. The UK Hair and Beauty industry provides personal services such as hairdressing, beauty therapy, body therapy and massage. For those of you who like glitz and glamour the hair and beauty sector also cover professional services such as make-up to film and television. If this is the career for you the course will give you the knowledge, understanding and especially the skills required to prepare for work in hairdressing or beauty therapy.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Introduction to the Hair and Beauty Sector

You will study • Hair Platting

You will study • Introduction to the Hair and Beauty Sector

• Skin Care

• Presenting a Professional Image in a Salon - these are mandatory units in both the Award and Certificate.

• Basic Make up application

• Presenting a Professional Image in a Salon Shampooing & Conditioning

• Themed Face Painting

• Hair Platting

• Functional Skills Maths and English

• Skin Care

• Work Experience

• Basic Make up application

• Shampooing & Conditioning • Functional Skills Maths or English

• Introduction to the Hair and Beauty Sector

• Work Experience

• Themed Face Painting • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete a English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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I can’t wait to put my new found skills to the test now in my job MIKEY, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

IT (Information Technology) Accounts Apprenticeship I Accounts Assistant I Customer Service Advisor I Receptionist About IT (Information Technology) As the world shifts more and more on line, those with a good knowledge of computing and ICT will be invaluable to all sectors of business. Gaining good ICT skills is just as important for everyday life as you will come into contact with new or existing technologies.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Word

You will study • Publisher

You will study • Word

• Spreadsheet

• PowerPoint

• Spreadsheet

• Database

• E-image

• Database

• Functional Skills Maths or English

• Webpage design

• Publisher

• Work Experience

• Online Communication

• PowerPoint

• Functional Skills Maths and English

• E-image

• Work Experience

• Webpage design • Online Communication • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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Performing on the stage has got to be the best feeling in the entire world!! MICHELLE, 19


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Performing Arts Dancer I Actor I Stage Support About Performing Arts Explore physical theatre, technical theatre and devised theatre and use acting, singing and dance to increase confidence. Working with industry professionals, performers have the opportunity to take part in productions and access professional performance work.

CERTIFICATE PLUS Course Duration 24 weeks You will study • Preparing For and Developing Performance Skills • Exploring Acting and other Disciplines • Working in the Performing Arts Industry • Showcase • Functional Skills Maths, English and ICT* *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT You can progress onto a level 2 course, an Apprenticeship or employment.

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I love fashion and my course has enabled me to work on the high street SARAH, 18


www.tbglearning.com

TBG Learning Pre-Apprenticeship Routeway Prospectus 2011/2012

Retail Knowledge Retail Apprenticeship I Sales Assistant I Warehouse Assistant I Visual Merchandiser About Retail Retail is a growing industry and reflects changing approaches to purchasing goods. Shopping on-line is now a familiar experience too many of us and it continues to develop and offer even more opportunities that are both local and global in their reach. If the world of Fast Moving Consumer Goods (FMCG) excites and motivates you, then Retail Knowledge level 1, will develop your potential for a career in retail and is a positive way forward into the possibility of your future career.

AWARD

CERTIFICATE

CERTIFICATE PLUS

Course Duration 12 weeks

Course Duration 20 weeks

Course Duration 24 weeks

You will study • Understanding the business of retail

You will study • Understanding the control, handing and replenishment of stock

You will study • Understanding the business of retail

• Understanding customer service in the retail sector • Understanding how a retail business maintains H&S

• Understanding how individuals & teams contribute to the effectiveness of a retail business

• Understanding the retail selling process

• Handling customer payments

• Functional Skills Maths or English

• Functional Skills Maths and English

• Work Experience

• Work Experience

• Understanding customer service in the retail sector • Understanding how a retail business maintains H&S • Understanding the retail selling process • Understanding the control, handing and replenishment of stock • Understanding how individuals & teams contribute to the effectiveness of a retail business • Handling customer payments • Award in Progression • Functional Skills Maths, English, ICT* • Work Experience *Optional choice

Entry requirements Customers must be aged 16-19**. No formal qualifications, but you will be asked to complete an English and Maths assessment, as we want to ensure that we offer you the correct level of support. (**subject to eligibility)

WHAT’S NEXT

WHAT’S NEXT

You can progress onto a course at a higher level, or into employment.

You can progress onto a level 2 course or into an Apprenticeship or employment.

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PRE-APPRENTICESHIP

Head Office Lombard House, 145 Great Charles Street, Birmingham B3 3LP Tel: 0121 200 1140 TBG Learning Alfreton 10 High Street, Alfreton, Derbyshire DE55 7BN Tel: 01773 521 921 alfreton@tbglearning.com TBG Learning Ashford The Bull Yard, Rear of 75 High Street, Ashford, Kent TN24 8SN Tel: 01233 634 476 ashford@tbglearning.com TBG Learning Barking and Dagenham Unit 3, Monteagle Court, Wakering Road, Barking, Essex IG11 8PD Tel: 020 8507 1377 barking@tbglearning.com TBG Learning Birmingham George Nott House (GN), 119 Holloway Head, Birmingham B1 1QP Tel: 0121 200 2646 birmingham@tbglearning.com TBG Learning Chesterfield 2nd Floor
, Hayfield House, 
Devonshire Street, 
Chesterfield
, S41 7ST Tel: 01246 207 500 chesterfield@tbglearning.com TBG Learning Colchester Portal House, 27 Southway, Colchester CO2 7BA Tel: 01206 366 341 colchester@tbglearning.com

TBG Learning Derby St Peter’s House, Gower Street, Derby DE1 1SB Tel: 01332 202 828 derby@tbglearning.com

TBG Learning Havering Unit 3 Ground Floor, Redwing Court, Ashton Road, Harold Hill, Havering, Essex RM3 8UJ Tel: 01708 209 245 havering@tbglearning.com

TBG Learning Dover Old Sorting Office (OSO) Charlton Green, Dover, Kent, CT16 1AA Tel: 01474 566 588

TBG Learning Lambeth Cranmer House, 39 Brixton Road, London SW9 6DZ Tel: 0207 840 9999 lambeth@tbglearning.com

TBG Learning Dudley Kings House, 46 Kings Street, Dudley DY2 8PR Tel: 01384 880 180 dudley@tbglearning.com

TBG Learning Ramsgate Marlowe Innovation Centre, Marlowe Way, Ramsgate, CT12 6FA Tel: 01474 566 588

TBG Learning Gravesend 23–25 King Street, Gravesend, Kent DA12 2DU Tel: 01474 566 588 gravesend@tbglearning.com

TBG Learning Tendring 103–105 Carnarvon Road, Clacton-on-Sea CO15 6QA Tel: 01255 430 053 tendring@tbglearning.com

TBG Learning Greenwich Greenwich West Community and Arts Centre 141 Greenwich High Road, Greenwich, London SE10 8JA Tel: 020 8293 4950 greenwich@tbglearning.com

TBG Learning Tower Hamlets 3rd Floor Truman Building, 91 Brick Lane, London E1 6QL Tel: 020 7247 0036 tower@tbglearning.com TBG Learning West Bromwich 3rd Floor, Landchard House, Victoria Street, West Bromwich B70 8ER Tel: 0121 525 5498 westbromwich@tbglearning.com

TBG Learning Hackney 16D Urban Hive, Theydon Road Upper Clapton, London, E5 9BQ Tel: 0203 005 4978 hackney@tbglearning.com

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TBG Learning PAR Prospectus