FMCG Business March 2021

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[ recruitment ]

ADAPTING TO CHANGE

(L-R) TSS Workforce Directors Tala Burgess, Sian Baker and Shane Mareroa

After more than 35 years combined experience in recruitment, Tala Burgess, Sian Baker and Shane Mareroa felt there was more they could offer to their candidates and clients. People are listened to, appreciated and valued. The TSS Workforce Team is passionate and committed. It’s hard enough running a business without having to worry about the ongoing effects of absenteeism, or those times when you need extra help to succeed. TSS Workforce can manage those headaches for you so you can concentrate on other areas of your business. They know how to recruit and manage a large pool of temp staff so you know you are in safe hands. They say ”Understanding you, we go further. That’s pivotal to us. We guarantee 24/7 support which means you get looked after when YOU need it. No problem is too big or small. We listen carefully to you so we can make sure we fully understand what you need. And then we find the solution that works best for you.” FMCG Business caught up with the TSS Workforce team to find out what’s happening in the temporary industrial recruitment sector in 2021.

Please tell us briefly about TSS Workforce and the FMCG sectors you operate in. TSS Workforce Ltd specialises in temporary industrial recruitment in Auckland. We have a significant number of clients in the FMCG sector, including food manufacturing and production, pharmaceuticals, warehousing and distribution. We have strong contacts in the Pacifica community, and most of our consultants are bi-lingual.

Which new trends have you seen in recruitment recently? We have seen a big increase in the area of health and safety due to the impact of COVID. We are seeing a collaborative approach between all stakeholders to ensure maximum safety with minimal disruption, where possible. 30

FMCG BUSINESS - MARCH 2021

“AN EXCITING DEVELOPMENT FOR US THAT WILL HELP OUR CLIENTS HAVE WELL-TRAINED STAFF FROM THE GET-GO, IS THE INCORPORATION OF A TRAINING FACILITY WITHIN OUR PREMISES.” What are NZ employers looking for in 2021? Our clients are looking for people who will ‘hit the ground running’, who are motivated and proactive. Too often in our industry, recruitment companies just ‘fill jobs’. We spend a lot of time really getting to know our people so that we minimise the high turnover of temp staff often seen in industrial recruitment. We are invested in those we take on board. An exciting development for us that will help our clients have well-trained staff from the get-go, is the incorporation of a training facility within our premises. Accredited trainers will teach our people in a hands-on environment. This will enable us to offer candidates with a far greater understanding of our clients’ needs. Within the next few months, we will be offering fork and reach hoist training and customised GMP training.

What is the biggest challenge for your industry in 2021? The continuing impact of COVID is definitely a big challenge. This past year has shown that we can adapt to change. It has also highlighted the impact that significant change can have on those around us.