GCCSA Annual Report 2011-2012

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Gulf Coast Community Services Association, Inc.

Annual Report 2011


Table of Contents 3 Our Mission 4 Leadership 5 Greetings from the CEO 6 Board of Directors 7 Financial Statements 9 Literacy and Education 10 Success Story 14 Preparing our Children 16 Economic Development 17 Success Story 20 Success Story 21 Human Service Initiatives 25 Building Better Community 27 ARRA Partners 29 GCCSA Service Area 30 Thank You


Annual Report 2011

Our Mission

The Gulf Coast Community Services Association exists to strengthen the educational, social, and economic wellbeing of children and families as they move toward independence and self-sufficiency.

The values we uphold as Harris County’s Community Action Agency:  Safety as a Priority  Increasing

Accountability  Valuing Innovation  Communities as Partners  Honoring Human Diversity

GCCSA Board of Directors and Policy Council Shared Governance Meeting

“If Excellence is possible, good is not enough.�

Annual Report 2011

Leadership Dr. Jonita Reynolds Chief Executive Officer

Horace Grant, MBA Director of Operations

Sue Kriegel Executive Assistant to the CEO, Board Liaison

Tiamoiya Lee, M. Ed. Head Start/Early Head Start Director

Al Maldonado, III, J.D. Compliance and Accountability Director

Debra Rogers, MBA Chief Financial Officer

Amanda Shelton, MBA Marketing and Community Relations

Jeff Wallace, M.S. Director of Client Services



Annual Report 2011

Dear Friends and Colleagues:

Dr. ‘J’ Reynolds For more than four (4) decades, the dedicated team at Gulf Chief Executive Officer

(Left to Right) Horace Grant, Operations Director; Elideth Rizutto, Former Head Start Parent; and Dr. Jonita Reynolds, CEO

Coast Community Services Association, Inc. (GCCSA), under the visionary leadership of its Board of Directors, has served on the front lines of the battlefield in the War on Poverty. How will we know that the war waged by President Lyndon B. Johnson is won? When there are more families enjoying the fruits of economic independence than daunted by the despair of impoverished conditions. As long as poverty persists… Houston, we have a problem! Although the mission to end poverty has been a national objective for 47 years, for GCCSA, it is personal. Amid the realities of high inflation, a contracting economy, scarcity of capital, dramatic cuts in government services, and a growing number of unemployed and under-employed, the GCCSA team remains unchanged as the catalyst for efficiency (things right) and effectiveness (right things). Excellence (doing the right things right) at GCCSA is the standard, not the goal.

In the words of the futurist Joel Barker, “Vision without action is a dream; action without vision is simply passing time; vision with action can change the world.” As evidenced in this report, GCCSA’s realization of impact is grounded in the common vision of a world in which each person has a sense of worth; accepts responsibility for self, family, community, and societal well-being; and has the capacity to be productive. We build on the principles of education and empowerment, financial literacy, health and wellness, community engagement, and economic independence. To the Board and my staff, the unwavering servant leaders, know that we could not have achieved such unprecedented results without you. Together, we have expanded our reach, empowered our clients, enhanced social and economic community development, and emboldened change for the future. Thank you for your generous gift of time, treasure and talent! Yours in service,

Dr. Jonita Reynolds Chief Executive Officer

Board Chair Kevin Owens

Private Sector Representative, Shell Oil Company

Annual Report 2011


In order to deliver 21st Century solutions that enable our families to achieve their goals and sustainable success, or what we refer to as “Revealed Potential�, the GCCSA Board of Directors has reinforced a culture of excellence, optimized stressed resources, and fostered collaborative relationships. (Left to Right) Kevin Owens, Board Chair; Dr. Jonita These initiatives have positioned GCCSA to be a strong reliable Reynolds, GCCSA CEO; and John Robinson, HAUL voice for the poor, effectively analyze our client's needs to Director of Education a comprehensive family focused package of assistance, Attorney Billy Briscoe provide and most importantly being an adamant defender for the rights Vice Chair of the disadvantage and under served. Public Sector Representative, Perhaps nothing exemplifies my earlier reference to 21st Annise Parker, City of Houston Mayor Century services like the collaborative partnerships that GCCSA has established to help our families realize their dreams. These Tracy Whitehead partnerships with like-minded friends afford GCCSA the Treasurer opportunity to implement game changing approaches to early Under-Served Sector childhood and adult education. Our friends in the daily battle to Representative upend poverty have remained steadfast and ready to create Reverend Lee Skinner new paths of opportunity. Secretary I want to thank my fellow Board members and our Under-Served Sector excellent staff for their undaunted daily efforts to make the best Representative Community Action Agency in the country! Without you, none of the numerous achievements we have attained would materialize, and our family of clients would needlessly struggle Marcos Alvarez under the weight of despair and desperation associated with Under-Served Sector poverty and unemployment. I pledge to continue the fervent Representative work of a servant leader and champion for the GCCSA mission, Irma Anderson- Living our exceptional staff, and most importantly our families. Under-Served Sector Representative

Cedric Johnson

Robert Gallegos

Public Sector Representative Commissioner El Franco Lee

Public Sector Representative State Representative Carol Alvarado

William-Paul Thomas

Pam Guthrie Public Sector Representative Johnnie Isbell, City of Pasadena Mayor

Public Sector Representative Ed Gonzales, Mayor Pro-Tem City of Houston

Carolyn Scantlebury Private Sector Representative NAACP


Reporting Period 10/01/10 – 09/30/11

Annual Report 2011

Audited Financial Statements

Agency-wide Revenue Grant Revenue In-kind contributions Other Revenues Total unrestricted revenues and support

Financial Statements

$21,260,427 5,104,564 116,533 $ 26,481,524

Agency-wide Expenditures Program Expenses Salaries and Wages Fringe Benefits Travel Parent Services Food Expenses Children's Services Supplies & Equipment Equipment Leases Contract Services Administrative Expenses Utilities Training & T/A In-Kind Expenses Expenditures

Agency-wide Expenditures

$9,335,959 2,599,985 34,616 86,941 850,753 99,249 1,066,722 363,736 62,046 2,370,639 203,958 239,782 5,104,563 $22,418,949

General & Administrative Expenses $2,441,191 615,441 362 13 3,980 0 644 43,397 84,277 352,677 46,554 50,517 0 $3,639,053

Total Expenses $11,777,150 3,215,426 34,978 86,954 854,733 99,249 1,067,366 407,133 146,323 2,723,316 250,512 290,299 5,104,563 $26,058,002

Salaries and Wages

Fringe Benefits


Parent Services

Food Expenses

Children's Services

Supplies & Equipment

Equipment Leases

Contract Services

Administrative Expenses


Training & T/A

In-Kind Expenses

Grant Revenue


In-Kind Revenue

Funding Sources


Total Revenue


Head Start/Early Head Start Expenditures Budget









Parent Services



Food Expenses



Children's Services



Supplies & Equipment



Equipment Leases



Contract Services








Training & T/A





Salaries and Wages Fringe Benefits

Administrative Expenses

In-Kind Expenses Total Expenditures


Annual Report 2011

Head Start/Early Head Start Revenue

21,139,625.71 20,582,560.43

Child and Adult Care Food Program $909,389 Adult Education and Family Community Literacy Services Block $114,938 Grant - ARRA $176,351

Community Service Block Grant $2,957,577

Assets for Independence Demonstration Program $10,304.64

National Foreclosure and Mitigation Services $19,374

Head Start/ Early Head Start Programs $16,734,571

2010-2011 Audit Results: The agency audit was completed by McConnell and Jones, LLP. “In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Gulf Coast Community Services Association as of September 30, 2011 and 2010, and the changes in its net assets and its cash flows for the years then ended in conformity with accounting principles generally accepted in the United States of America.�

Literacy and Education

In 2011, we invested over $20 million dollars in literacy and education programs for the Harris County Community. Education is a life-long investment, and our dedication to increasing the literacy rate through educational programs for our children, families, and individuals is evident in our various classes, workshops, and initiatives designed to address the literacy deficit Houston’s communities are facing.

Annual Report 2011


Success Story Ms. Carolyn Hill, GED Graduate

In 2004, while working at a homeless shelter washing clothes for the homeless and cleaning the grounds and building I knew that there had to be more for me in life. I wanted to do more. I wanted to be more effective in society and in my personal life. The only way that I would be able to do that would be to return to school to complete what I had not done years earlier. I resigned my position at the shelter and started my journey. Twenty-four years earlier, at the age of 17, I walked away from high school thinking that I did not need to finish school. Well, life happened and many troubles occurred along the way. Alcohol and drug addiction and a lot more would take place in my life. Finally, I started to look for a school to attend to study for my GED. While looking, I found Gulf Coast Community Services Association and the rest is history. I was able to get an appointment with GCCSA and told them what I wanted to do, how I wanted finally finish high school. The staff enrolled me in the classes and the process started. At the time of enrollment, I was only on a fifth grade level. I worked hard and eventually moved up in my grade level. I studied over seven years and tested over twenty times before getting that long awaited GED. In July 2011, I would test for the last time. That same month I received my GED. My goal is to continue on to college some day to become a counselor to help others that may struggle with some of the same problems that I once faced in my life.


Annual Report 2011

Named a 2011 Leader in Literacy by the Coalition for Literacy and Houston READ Commission.

Adult Literacy & Education The OECD (Organization for Economic Cooperation & Development) defines literacy: Literacy is more than just reading, writing, and numeracy. It's not about being literate or illiterate anymore, but having adequate skills for today's demands. “Thank You” from Dr. David Joost, Houston Community College Director Adult Education Programs

GCCSA’s Community Learning Program consists of the following classes and workshops:            

English as A Second Language Spanish as a Second Language Adult Basic Education Class General Education Diploma Money Management Workshop Workforce Development Workshop Entrepreneurship Workshop Nutrition Workshop Secondary Education Workshop Homeownership Workshop Homebuyer Education Seminar Computer Literacy Class

Annual Report 2011


I had the opportunity to learn of GCCSA through Head Start; I never imagined how much it would change my life and that of my My twins entered GCCSA’s South Houston Head Start family's.

Elideth Rizutto

center, where this beautiful adventure begins.

I was the President of Parents and selected by them to represent South Houston on the Policy Council. This is where I started developing as a warmer human being. I loved seeing the smiles of all their employees and the warm welcome that they always gave me. Through this path, Ms. Aissa asked me to study and to get my GED. Then one of my twins had a brain paralysis. I was embarrassed to tell why it was taking me more time that I thought to get my GED. Until I knew whether or not my son was going to be mentally challenged, a heavy weight I carried on my shoulders, as a Mother. When I was ready, I went to GCCSA corporate office to enroll in the GED and ESL classes with instructors, Mr. and Mrs. Gallardo. My life has changed, forever! Mr. Gallardo always told me, “It is never too late to learn. If you only knew how many things I would like to teach all of you, but there is not enough time, I am running out of time.” On the other hand, Ms. Gallardo has always encouraged me and given me advice and with her kind words: "Mam’, don't be scared, you can do it! What happens when we start walking and we fall? And when we no longer fall, we run; that's the way life is--you can handle this and more."


Annual Report 2011

Head Start

Data Key:

Early Childhood Education

Early Head Start

Funded Enrollment

Total Children & Families Served





Percent of Eligible Children Served

100% 100%

Average Monthly Enrollment

100% 25 Dads participated in Monthly Fatherhood Activities where dads are encouraged to become positive role models for their families and the community.


Monitoring Review: Gulf Coast Community Service Association’s Head Start program underwent its last triennial review in 2010. The program was determined to be in full compliance with all Head Start Performance Standards, laws, regulations, and policy Requirements.

GCCSA has a proven track record of providing high-quality academic preparation to ensure that every child’s “head start” leads them to success in Kindergarten and beyond.

Annual Report 2011


Preparing Children for the Future 90.48






Fall 2011


Spring 2012

Language Development







With progression in five key areas and average growth above 30%, evaluations assessed at enrollment and again at the school year’s end show that our children are making great strides and are entering kindergarten ready to learn.

Social and Emotional Development


Annual Report 2011

Beyond the Classroom

81% of Children received Medical Exams

73% of Children received Dental Exams

93% of infants & toddlers* received Medical Exams

94% of infants & toddlers* received Dental Exams

Meeting children’s needs for health care – including dental care – is central to learning readiness. We are dedicated to ensuring that all GCCSA Head Start and Early Head Start children are meeting their developmental milestones! We assist families in identifying community resources where they can access health services and learn the importance of setting a strong physical, as well as educational foundation for their child.

The goal in our Early Childhood Program is “to increase school readiness” while “fostering healthy development.”

investment affects someone’s life in a profound way, even leading to the acquisition of an asset and placing an individual




mainstream. Job creation, economic output and an increase in taxable basis in the community‌ it is through economic development programs, like ours that individuals change not only their own lives but also the lives around them.

Economic Development

Real change happens when a single


Annual Report 2011

“Saving MY Home” By: Mia, Proud Homeowner

“In 2009, I lost my job and received unemployment but that soon ran out and we fell behind on our mortgage. That is when I contacted GCCSA for help. GCCSA took my application and gave my husband and me an appointment. The appointment and services eventually led to us getting help on a repayment plan by way of the agency’s Foreclosure Prevention Program. GCCSA not only helped with my mortgage, it also provided me with classes that assisted with budgeting. GCCSA’s programs provide various resources that assist individuals with getting their life back on track and securing a healthier financial lifestyle. I am thankful to GCCSA because it helped

us during challenging times; showing us how to get back on track, as well as how to maintain our finances. Being able to keep our home meant a lot to us and it has allowed us to focus on long-term activities that will provide security in our future. In May of 2011, I received my Associate Degree from Houston Community College. My husband and I are currently employed, and I have started my own business. Most of our kids are now grown and have moved out, but it will always be a great comfort to know that their childhood home is still there. Thank You.”

Annual Report 2011


New Home-owner By: Ben, Proud Homeowner

“I entered into the Individual Development Account (IDA) Program in 2008 with the goal of home ownership, a lifelong dream and now a present-day reality. After starting the program and learning the multiple requirements to home ownership, I knew there were some credit discrepancies that would need to be addressed. GCCSA

helped me through the complex navigation process of cleaning up my credit and aligned me with additional citywide programs to assist in moving toward home ownership. I was able to save $1,000 of my own dollars, which GCCSA then matched 2:1 toward my down payment. At the age of 49, I, Benjamin Johnson, became a proud home-owner.�


Individuals served in Harris County in 2011

70,510 Economic Advancement


of IDA participants are saving in pursuit of Home Ownership.


Individuals enrolled in our Homebuyer Education Assistance Program

and an additional


were assisted in helping to prevent the loss of their homes.

Over 1,200 participated in the Job Readiness Program obtaining skills and competencies required for employment.


unemployed individuals obtained a job and our Tax Assistance Program facilitated over

2 million in tax dollars.

$ 102,798 Aggregate Dollar Amount in Savings

125 Individuals received tax preparation and filing assistance

Annual Report 2011


Creating CEOs

“The machine that I bought through the IDA program is a very important machine; one of the most important ones because it is the tortilla press. It is a big machine. More tortillas come out per day, so it is a big help. This tortilla machine produces approximately 40,000 tortillas a day. It is a big step forward for us because the other machine that we started off with was a lot smaller. Our tortillas are sold in some stores: Food Town, HEB and Mi Tienda. Also, Seller's Brothers, some taquerias, restaurants and small butcher shops. I am very grateful to Gulf Coast Community Services Association for the help they gave us because we have been able to prosper. Thank you very much.� Sandra Elizundo, Owner of Mesquite Tortilla Factory located in South Houston, TX.


Service Initiative s

We’re committed to improving the health, wellness and vibrancy of the Houston-metropolitan areas’ community where our employees, neighbors and clients live and work. So every year, we dedicate a portion of our funds to combat food insecurity, loss of shelter, and other immediate hardship conditions. Along with our agencyfunded programs, several programs are funded generously through community partners who have aligned their corporate missions with our social mission for a shared vision to eradicate poverty and eliminate poverty-related conditions.

At our core we are community action agency and that means we are not only committed but proudly duty-bound to work to alleviate the poverty-related conditions that are a reality to many Harris County residents. That is why we developed programs that not only fulfill a basic need of water, shelter, and operating utilities but also teach individuals and families how to use the resources and services available to them; equipping them with the tools to live better lives. Our emergency services are coupled with workshops that provide individuals with financial literacy, employability basics, as well as health education and wellness instruction.

Annual Report 2011


Meeting Needs

Over $700,000 was allocated to help relieve the fear of losing ELECTRICITY. WATER. SHELTER.


Annual Report 2011

Our Food Pantry Committed to healthier, more vibrant communities Our food pantry has expanded to include fresh fruits and vegetables and increased its selection of non-perishable food items. Bandini Award Recipient for excellence in operations and exemplary service in fighting hunger!

1 in 4

Families in Houston report having trouble buying groceries, according to the latest Houston Area Study.

Hunger: (noun) a feeling of discomfort or weakness caused by lack of food, coupled with the desire to eat.

Annual Report 2011


Human Services Choosing between a meal versus utilities, filling prescriptions or finding transportation is a daily decision that some Houstonians face. Our agency is here to help:

“After 10 months without running water, 76-year old Annie Williams turned on the faucet and felt water running through her hands. Records showed that her home’s pipes carried 76,000 gallons in January 2011 and 57,000 gallons in February 2011, resulting in a $1,500

Furniture Shop Program  Families obtain Furniture Vouchers for the Houston Furniture Bank to assist with furniture necessities.

bill. After the plumbing inspection, a negotiated charge of roughly $1,000 was paid by the Gulf Coast Community Services Association – a community action agency.

“I was just so happy,” exclaimed the 72-

Progressive Movement Program  Transportation that would otherwise be unachievable is made available – helping seniors and disabled persons meet doctor’s appointments, make grocery runs and remain self-sufficient.

year-old Williams. “I want to thank the people who did help me and those who wanted to help me.”

Excerpts from Original Publication: George, Cindy. “After 10 months with dry taps, water back on at woman's home.” The Houston Advocate.

Since 1965, GCCSA’s efforts have focused on making Harris County a better community. In 2009, that vision expanded to include the American Recovery & Reinvestment Act (ARRA) which was signed into law by President Obama in which GCCSA received $7.2 million. It was our primary mission to affect as many households and wage earners as possible, disperse and report on funds received and ensure a successful stimulus project for the people served in Harris County, Texas. We wanted to ensure our low-income clients, as well as the general public, realized how the funds impacted their surrounding communities. This mission helped lay the foundation for the creation and sustainability of economic growth and employment opportunities for the Houston community. After announcing the potential opportunity to local colleges and universities, social service agencies, faith-based organizations, small businesses and public and private sectors and receiving applications, GCCSA partnered with over 70 entities, representing various areas and constituencies of Harris County. “Having had the opportunity to partner with GCCSA, and implementing our training and scholarship program, our students have a visible sense of pride with purpose� said Stephanie Boutte, Director at Houston Training and Education Center (HTEC).

building better community


GCCSA created partnerships around five principle service areas:

Annual Report 2011


(1) Education Created the opportunity for individuals to acquire skills to make them more viable and competitive in their profession, i.e. – computer technology, green job construction, health care assistance, as well as scholarships to educational institutions.

(2) Community Reinvestment Adding to the quality of neighborhoods and communities to increase property value and spur commerce through volunteerism, clean-ups and home restoration and construction projects. Home renovations, home safety and security projects and youth conservation programs were also adequate programs under this service area.

(3) Job Placement Efforts that provided a direct consumer link to employment opportunities. Events like community job fairs, job readiness courses, employment-focused case management, and on-the-job-training programs were acceptable programs under this area.

(4) Business Development Efforts to support entrepreneurship and commerce in the community; including, initiatives relating to the creation of business plans, financing and business workshops, and IDA (Individual Development Account) programs.

(5) Employment Support Programs supporting consumers that were seeking employment, including recently employed consumers. This effort also included childcare, clothing, rent and utility assistance.

After receiving ARRA funds from GCCSA, we were inspired to continue giving scholarships to parents who wish to pursue a quality early childhood education and/or quality care for their children but can't afford it. The name of our nonprofit is To Raise A Child, Inc. Revona Gatlin-Davis & Devona G. Martin Monarch Early Childhood Academy and To Raise a Child, Inc. Founders

American Recovery & Reinvestment Act: A coordinated, community response




Annual Report 2011

National Association of Minority Contractors (NAMC) The Imagine Project Over 70 5th and 6th graders took part in cultivating a field of organic greens and vegetables in Houston’s Fifth Ward District.

Better Community (continued) Community Artists Collective Vocational Sewing Program multilocation, weekly courses propelled over 60 low-income individuals to become highly-skilled seamstresses with project-based work activities and one-onone instructions and tutorials.

CDC Association of Greater Houston Green Jobs Development Training for CDCs Seminars focused on informing, motivating, and moving organizations to the idea “being green from the inside – out.”

Texas Business Alliance Youth Entrepreneurship Academy conducted entrepreneurship training to 15 Houston-area high school teens. Within the 7-month program, the students were exposed to real-world applications of business ownership, and today, 13 participants are proud business owners.

Fifth Ward Community Redevelopment Center Workforce Development and Life Skills Program held training classes and workshops focused on Adult Literacy which included computer classes, life skills, counseling, as well as professional development. VN TeamWork, Inc. ESL Training Program Computer Literacy Program reached over 300 low-income individuals, providing monthly classes on Internet & Email, Microsoft Office, applications to Vietnamese, Chinese, and Spanish populations in Harris County.

DARE Boys to Men Program introduced teenage males to positive influences and instilled goaloriented life lessons through its mentorship program aimed at guiding young men to brighter futures. Southeast Houston Community Development Corporation East Side University Village Community Learning Center – GED & ESL created opportunities to enroll in GED and ESL courses at no-cost, opening doors for teenagers, seniors and parents to make dreams of continued education a reality.

Children’s Defense Fund Beat the Odds Scholarship Fund awarded thirteen scholarships to students toward their final semester of college or vocational/technical training program.


Annual Report 2011

Serving Harris County

With 20 Head Start locations, one Early Head Start site and a center for community education and resources, our impact reaches throughout Harris County.

Thank You,

Community Partners On behalf of GCCSA’s stakeholders (children, Thank You to Houston Area Urban League (HAUL)! HAUL’s donation of Little Tyke computers to our Head Start Program has provided our young learners the opportunity to experience their first introduction to technology!

employees, board, policy council, funding sources, legislators, clients, parents, and volunteers), we are indebted to you, partners, for your unwavering support of our purpose and promise to eradicate poverty and build economic independence for all of Harris County. Without the support of banking partners, independent school districts, local businesses, community organizations, financiers, faith-based communities, and institutions of higher learning alike, the Gulf Coast Community Services Association, Inc., could not have left an indelible mark on the lives of millions over the past four (4) decades. Thanks to your financial contributions, in-kind donations, and volunteerism, together, we are building a better community, and for that, we are eternally grateful!

Gulf Coast Community Services Association, Inc. E ducat e. E quip. E mpo we r.

9320 Kirby Drive Houston, TX 77054 713-393-4700 www.gccsa.org

The Promise of Community Action Community Action changes people’s lives, embodies the spirit of hope, improves communities and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.