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Nonprofit Corner: STIC.

Now Open: New restaurant opens in Destiny USA.

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Vol. XXVII • No. 36







September 6, 2013 • $2.00


Pathfinder Bank expands its Syracuse branch plans BY ADAM ROMBEL JOURNAL STAFF

SYRACUSE — Pathfinder Bank is expanding its planned downtown Syracuse branch office even before it opens. The Oswego–based community bank had expected to open a 1,500square-foot office focused on lending in Pike Block by about Oct. 1. But now, Pathfinder is shifting gears to open a 2,600-square-foot office that will offer a broader range of services, including accepting commercial deposits, according to Thomas W. Schneider, president

and CEO of Pathfinder Bank and its holding company, Pathfinder Bancorp, Inc. (NASDAQ: PBHC). “I anticipate strong demand in the marketplace as we’ve had in our lending capabilities and want to be in position to respond quickly to meet market needs,” Schneider says in an interview. The office, which will be Pathfinder’s first-ever physical location in Syracuse, is now expected to open around Nov. 1, he says. It will employ a minimum of four full-time equivalent employees. Pathfinder employs 111 people com-

Construction work is under way at the Pike Block complex located in Syracuse. Pathfinder Bank plans to open an office in the building on Nov. 1.

See PATHFINDER, page 10


Upstate consumer sentiment slips in August

 EMPLOYABILITY TRAINING Bryant & Stratton College, held an “Employability Week” for its students. For this story and the rest of the Employee Benefits/HR/ Insurance special report, see Section B.



he lack of steady improvement in the job market and talk of another international conflict may have combined to prompt New York consumers to remain hesitant on their willingness to spend money. Consumer sentiment in upstate New York declined 0.6 points to 71.1 in August, according to the latest monthly survey from the Siena (College) Research Institute (SRI) released on Sept. 4. Upstate’s overall-sentiment index of 71.1 is

a combination of the current-sentiment and futuresentiment components. Upstate’s current-sentiment index of 82.2 was up 2.2 points from July, while the future-sentiment level decreased 2.4 points to 64, according to the SRI data. The upstate figure was 2.2 points below the statewide consumer-sentiment level of 73.3, which was down 2.1 points from July and at its lowest level since December 2011, SRI said. See SENTIMENT, page 7


14 2



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2 • The Central New York Business Journal

CNYBJ BRIEFS News of note for and about Central New York businesses

Federal government awards Oswego County Airport $1.5 million in grants VOLNEY — The U.S. Department of Transportation has awarded the Oswego County Airport two grants totaling more than $1.5 million to acquire aircraft-deicing equipment and improve taxiways, lighting, and wiring throughout the airport. U.S. Representative Daniel Maffei (D–DeWitt) recently announced the grant awards. The funding is “very exciting news” for the airport and travelers to and from Oswego County, Bruce Bisbo, manager of the Oswego County Airport, said in Maffei’s news release. “With these grants, we will have the funds to undergo a much-needed overhaul of our airport facilities,” Bisbo said. The facility will use a $1 million grant to upgrade the taxiways and improve lighting and wiring at the airport. It’ll use an additional grant of more than $500,000 to acquire the deicing equipment. The airport doesn’t currently have deicing equipment on site, according to the Maffei release.

UVANY launches webinar series for startups The Upstate Venture Association of New York (UVANY) has announced a series of webinar meetings targeting the business-incubator community across New York. The first presentation, scheduled for Sept. 24, will focus on resources and tools that support “growth-oriented” companies, UVANY said in a news release. The webinar will provide information on the business and technical aspects of building a startup. It’ll include training on cloud and mobile technologies and advice on how startups can partner with large corporations, according to UVANY. Entrepreneurs can register for the Sept. 24 webinar at the UVANY website at www.uvany. org/uvany-microsoft-incubatoracceleratorwebinar/. Initially, the webinar series will target about 35 business incubators Upstate with an additional 15 incubators located in the New York City metropolitan area. The business-incubator community Upstate includes the Syracuse Tech Garden, StartFast Business Accelerator of Syracuse, and the Albany–based Business Incubator Association of New York State, Inc. (BIANYS), according to UVANY. UVANY today also announced a sponsorship agreement with Microsoft Ventures for this series of webinar meetings. Microsoft Ventures is a global initiative that helps startups create successful businesses, UVANY said. Redmond, Wash.–based Microsoft Corp. (NASDAQ: MFST) announced the creation of Microsoft Ventures in a June 25 blog posting on the company’s website. Headquartered in Albany, the Upstate Venture Association of New York is a statewide organization formed to advance venture capital and private-equity investments throughout upstate New York, according to its website. Members and participants include seed capital, venture capital and private-equity sources, along with nonresident-financing sources interested in making upstate investments, the website says.

September 6, 2013

Unshackle Upstate issues new plan for job growth and tax relief BY ERIC REINHARDT JOURNAL STAFF


nshackle Upstate, a businessadvocacy organization, has released its new economic-revitalization agenda (ERA) for Upstate. The proposal includes five points designed to deliver “broad-based” tax relief and stimulate job growth across upstate New York, Unshackle said in a news release. Citing upstate New York’s history of high taxes, economic decline, and population loss, the organization emphasized the “importance” of enacting this plan in the 2014 legislative session. Upstate communities Sampson have been “victimized by a three-headed monster for decades,” Brian Sampson, executive director of Unshackle Upstate, said in the release. “Our New ERA for Upstate plan will help combat the burdensome taxes, high unemployment rates and population losses that have plagued Upstate for far too long,” said

Sampson. “This five-point plan will reduce taxes for people and businesses that need it the most. It will also create thousands of goodpaying jobs and boost the upstate economy.” The plan calls for reducing state income taxes by 25 percent for upstate residents earning less than $50,000 annually, which would cost about $225 million annually, Unshackle said. It also calls for eliminating the 18a energy assessment for upstate manufacturers, which would cost about $190 million in the 2014-2015 fiscal year, according to Unshackle Upstate. The cost would decrease in succeeding years as the state phases out the tax, the organization added. Unshackle Upstate’s plan also calls for reducing the corporate-franchise tax (9-A) for upstate businesses and eventually repealing it altogether in 2018. The reduction would cost about $273 million in the 2014-2015 fiscal year. In addition, the organization would like lawmakers to reduce the state sales tax from 4 percent to 2 percent in upstate counties that have had “significant” declines in population and high unemployment rates. Unshackle Upstate wants New York to develop the Marcellus Shale for natural-gas

drilling, which it contends would generate about $78 million in state revenue in the 20142015 fiscal year. In total, the plan will cost $860 million, which is equivalent to 0.6 percent of the projected 2014 state budget, according to Unshackle Upstate. The plan addresses what Unshackle has been calling for “since day one, real and impactful tax relief for Upstate,” Lou Santoni, president and CEO of the Greater Binghamton Chamber of Commerce, said in the news release. “Equally important is the recognition that natural-gas development will positively reshape the Southern Tier and upstate economy. These are things that need to be done if New York is serious about improving Upstate,” Santoni said. Unshackle Upstate is a coalition of more than 80 business and trade organizations representing upwards of 70,000 companies and employing more than 1.5 million people.  Contact Reinhardt at

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The Central New York Business Journal • 3

September 6, 2013

Texas de Brazil restaurant opens for business at Destiny


business is BIG business to us.


SYRACUSE — Texas de Brazil, a Brazilian steakhouse chain, opened a restaurant at Destiny USA — its 30th location — on Sept. 3. The new 8,000-square-foot eatery features a main dining area and an open-air patio in its location in the center of the mall. It can accommodate 225 customers, Texas de Brazil said. The restaurant, featuring Southern Brazilian cuisine “served with the generous spirit of Texas,” will employ 60 people in Syracuse, a mix of full-time and part-time workers, according to a spokeswoman for Texas de Brazil. It’s a company-owned location. Texas de Brazil is a family-owned and operated restaurant company founded in 1998 and based in Dallas. The spokeswoman declined to provide build-out costs for the Syracuse location or revenue figures for the restaurant chain. “The Destiny USA shopping and entertainment district is a perfect location to bring the Texas de Brazil dining experience to Central New York,” Salim Asrawi, chief operating officer at Texas de Brazil, said in a news release. The menu at Texas de Brazil features


Texas de Brazil, a Brazilian steakhouse chain, opened a restaurant at Destiny USA — its 30th location — on Sept. 3. grilled meats prepared in the traditional Brazilian method — over an open flame — and carved tableside by the restaurant’s authentically costumed Brazilian cowboys, or “gauchos,” the news release said. The dishes include Brazilian sausage, chicken breast wrapped in bacon, rack of lamb, and house specialty picanha (top sirloin). Side dishes include garlic mashed potatoes, Brazilian cheese bread, and sweet-fried bananas. The restaurant’s salad area offers more than 50 items, including Brazilian black beans with pork, imported cheese, marinated Portobello mushrooms, hearts of palm,

and house-made lobster bisque. A regular dinner costs $42.99 and a light dinner is priced at $24.99, not including beverages, desserts, taxes, and tips. Texas de Brazil also plans to open restaurants in Albany and Buffalo, as well as Birmingham, Cleveland, New Orleans, and New York City. Texas de Brazil at Destiny USA will be open for dinner Monday through Thursday, from 5 to 9:30 p.m.; Friday, from 5 to 10 p.m.; Saturday, from 4 to 10 p.m.; and Sunday, from 4 to 9 p.m. 

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September 6, 2013

Report: Workers’-Compensation Benefits, Employer Costs Rise with Economic Recovery Amounts per $100 of covered wages


Benefits paid $1.00 Medical payments 0.49 Cash payments to workers 0.50 Employer costs 1.27 Source: National Academy of Social Insurance estimates.



fter declining in the wake of the recession, workers’-compensation benefits paid to injured workers and costs borne by employers increased in 2011 as the U.S. economy continued to recover, according to a report from the National Academy of Social Insurance (NASI), providing the latest data available. Total benefits rose by 3.5 percent to $60.2 billion in 2011. The benefits include a 4.5 percent jump in medical-care spending to $29.9 billion and a 2.6 percent rise in wage-replacement benefits to $30.3 billion. Total costs to employers increased by 7.1 percent to $77.1 billion in that year. “Workers’ compensation often grows with the growth in employment and earnings,” Marjorie Baldwin, chair of NASI’s Workers’ Compensation Data Panel and Professor of Economics in the W.P. Carey School of Business at Arizona State University, said in a news release. When benefits and costs are measured relative to total covered wages, then benefits remained unchanged, and costs to employers rose modestly (to $1.27 per $100 of wages) after declining in the previous five

Dollar Change $0.00 0.00 -0.01 0.03

years., according to the NASI report. The new report shows changes in coverage, benefits, and employer costs for all 50 states and the District of Columbia. Statelevel changes in 2011 include: • Coverage and wages increased in all 50 states and the District of Columbia. • Total benefits paid to injured workers increased in 29 jurisdictions. However, benefits as a percent of total wages increased in only 17. • Employers’ costs of workers’ compensation as a percentage of total wages increased in 31 states, and remained unchanged in four. • The share of benefits paid for medical care exceeded 50 percent in 33 states. Workers’ compensation was the first social-insurance program in the United States; 2011 marked the 100th anniversary of the first state laws. NASI’s report, “Workers’ Compensation: Benefits, SOURCE: WORKERS’ COMPENSATION: BENEFITS, COVERAGE, COSTS, 2011(National (NATIONAL ACADEMY OF Source: Compensation: Benefits, Coverage and AND Costs, 2011 Coverage, and Costs, 2011,” is the 16th in Workers’ SOCIAL INSURANCE, 2013) an annual series. Academy of Social Insurance, 2013) NASI ( says it is a Washington, D.C.–based nonprofit, non- grants, government contracts, corporate, Johnson & Johnson, Robert Wood Johnson NASI ( says donations, it is a Washington, DC–basedSchering-Plough, nonprofit, nonpartisan labor, and individual and mem- Foundation, the Social partisan organization made up of experts madedues, up of on social insurance. OverAdministration, the past 24 years, NASI’sof theexperts group says. Its funding Security the Society on social insurance. Over the past organization 24 years, bership have supported included AARP, AFL-CIO, and in the foundation U.S. Department NASI’s programs have been supported programs sources have been by more than Actuaries, $28 million grants,of J. Kaiser Family Labor, accordingand to itsmembership website. by more than $28 million in foundation governmentHenry contracts, corporate, laborFoundation, and individual donations, dues,

Change in Total Workers’-Compensation Benefits Paid, 2010-2011

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The Central New York Business Journal • 5

September 6, 2013

NYPA issues annual report, detailing progress on sustainability initiatives BY ERIC REINHARDT JOURNAL STAFF


he New York Power Authority (NYPA) recently announced it has issued an annual report tracking its first three years of implementing a sustainability-action plan. Unveiled in 2010, NYPA developed the three-year plan to encourage a “greater culture of sustainability” in every aspect of the Authority’s operations, NYPA said in a news release. The report measures progress on 39 action items addressing such concerns as carbon emissions, water conservation, renewable energy, and green buildings, according to NYPA. The plan incorporates NYPA’s “triplebottom-line” definition of sustainability, which includes environmental stewardship, social equity, and economic prosperity, the Authority said. The need to operate in a more sustainable manner became “especially apparent” in 2012 after the devastation wrought by Superstorm Sandy, Gil C. Quiniones, president and CEO of NYPA, said in a news release. “Under the leadership of Gov. Cuomo, New York state has implemented a variety of initiatives to protect the environment, combat climate change and create green jobs. Here at the Power Authority, we are doing our part to help create a safer, cleaner, healthier future for all New Yorkers,” Quiniones said. NYPA’s sustainability plan calls for publication of an annual-sustainability report with updates on all 39 action items, “as a way of increasing transparency within the Power Authority,” the organization said. This latest report includes progress achieved during the year 2012 as well as the two previous years. NYPA’s sustainable accomplishments for 2012 include additional certifications from the U.S. Green Building Council’s (USGBC) Leadership in Energy and Environmental Design (LEED) rating system. The USGBC, headquartered in Washington, D.C., renewed the gold-level designation on NYPA’s administrative offices in White Plains following a “more stringent recertification process,” the Authority said. The report is available online at: SUSTAINABILITY-REPORT2012.pdf.  Contact Reinhardt at

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6 • The Central New York Business Journal

September 6, 2013

Cornell: Leek moth threatens Northern New York’s onion farms By Adam Rombel Journal Staff


  he Cornell Cooperative Extension   (CCE) associations of Northern   New York are asking farmers to report any findings of leek moth, a pest that prefers onions, garlic, chives, shallots, leeks, and other similar crops. Cornell University and CCE researchers — working with a Northern New York Agricultural Development Program grant to trap the pest to identify its range — say that if the leek moth takes hold in the major onion-production areas of New York, the economic damage could be significant to the $54 million industry. “The Northern New York Agricultural Development Program (NNYADP) grant will help us determine where leek moth is, how fast it is spreading, and will help growers properly time control treatments,� Cornell Cooperative Extension of Clinton County Executive Director Amy Ivy, a horticulture specialist, said in a news release. Masanori Seto, with the Cornell University Department of Entomology at the New York State Agricultural Experiment Station in Geneva, says the current distribu-

tion of leek moth includes Clinton, Essex, Jefferson, and St. Lawrence counties as well as one county in Vermont. A nocturnal pest, the leek-moth adult is rarely seen unless trapped, according to researchers. Leek moth was first spotted in the U.S. in Northern New York in 2009 in garlic and onions in a home garden in Plattsburgh (Clinton County.) The pest was identified in St. Lawrence County, near Canton, in 2010. Commercial growers in Essex and Jefferson counties reported finding leek moth in their fields in 2012, the news release said. The adult leek moth is speckled brown, black and white with a white spot halfway down its outer pair of wings, researchers say. The adult survives the winters in northern New York and becomes active in the spring. The larva feeds mainly on plant leaves, from inside. It sometimes bores downward into the plant bulb and leaves feeding damage, according to researchers. Leek-moth damage stunts plant growth, introduces rot, reduces the storage life of onions and garlic, and hurts the marketability of the crops, according to the news release. Cornell University entomologist A. M. Shelton is evaluating insecticidal

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“Eradication is not realistic, so we are learning to properly time treatments to reduce leek moth populations and the associated crop damage,� Ivy said treatments in his Ithaca campus lab. He is developing a growing day-degree model to help growers target the right times to apply insecticides to crops, the release noted. As part of the NNYADP-funded grant, Shelton is also investigating ways to use biological-control agents effective in con-

trolling leek moth. “Eradication is not realistic, so we are learning to properly time treatments to reduce leek moth populations and the associated crop damage,� Ivy said in the release. Two insecticidal products are currently approved for use on organic crops and three for use in conventional farming, the release noted. Ivy encourages growers to implement the cultural practices currently available to growers to prevent leek-moth infestation. Those practices, the release explained, include the use of row covers right after planting to prevent adults from laying eggs on host crops, crop rotation, delayed planting, good field and harvest hygiene, scouting and destruction of leek moth pupae or larvae, and early harvesting before the final seasonal flight occurs. The farmer-driven Northern New York Agricultural Development Program says it funds on-farm research, technical assistance, and outreach projects to support the productivity and economic viability of farms across New York state’s six northernmost counties. q Contact Rombel at



The Central New York Business Journal • 7

September 6, 2013

SENTIMENT: Stock markets have declined from their highs Continued from page 1

New York’s consumer-sentiment index was 8.8 points lower than the figure for the entire nation of 82.1, which was down 3 points from July, as measured by t h e University of Michigan’s consumer-sentiment index. The year started out with a “fair amount” of optimism, says Douglas Lonnstrom, professor of statistics and finance at Siena College and SRI founding director. He referenced the improvement in the housing market, hope for the national job market, and the steady performance with investor confidence on Wall Street. “And now, people are just weary. It just seems like things are dragging,” Lonnstrom says. Stock markets have declined from their highs, the job market hasn’t expanded as much as first thought, and the economic forecasts are not predicting much growth through 2014, he adds. And now, the debate in Washington, D.C. about a possible missile strike on Syria, is also having an impact, Lonnstrom contends. “I really do think that impacted the consumer. They just didn’t want to hear that on top of everything else,” he adds. Even though the index figures for both Upstate and the entire state declined in August, it wasn’t a “drastic” month, Lonnstrom says. When compared with the previous three years, the state’s overall-confidence sentiment of 73.3 is down 0.6 points from August 2012, up 11.5 points from August 2011, and has increased 10.8 points compared to August 2010,

Sliding Downward


New York State


Consumer confidence slips across the state

75 70

The intent to purchase computers been at about 15 percent to 17 percent in recent surveys, according to SRI, but it found in last month’s reading that New Yorkers intended to purchase consumer electronics over the next six months at a rate of 35.5 percent. That intention decreased by 1 point in August, according to the SRI data.

Gas and food prices

65 60 55 50 45















according to the SRI data. The sentiment to ask about “consumer electronics,” such as a personal computer, cell phone, television index measured 58.2 in August 2008. Besides determining consumer senti- or tablet. When SRI first started tracking buying ment, SRI’s monthly survey also examines respondents’ plans for buying big-ticket plans in its monthly survey in 1999, it included computers among the major purchases items in the next six months. In August, buying plans were down 1.8 consumers would consider over a six-month points to 12.9 percent for cars and trucks, de- period of time. In the last few years, respondents were creased 1 point to 34.5 percent for consumer electronics, fell 2.9 points to 18 percent for taking the word computer “literally,” furniture, slipped 0.8 points to 3.8 percent Lonnstrom says. Nowadays, with consumers purchasing a for homes, and declined 1.1 points to 16.2 percent for major home improvements, ac- smart phone, a tablet, an iPad, or other electronic devices that are “competitive with comcording to SRI. As of last month’s survey, SRI has stopped puters,” SRI has found that consumers now asking respondents about their intent to pur- see it as an “electronics” market, as opposed to just a4, computer chase “computers” and revised the question Monday, November 2013market, Lonnstrom says.

Transitioning Upstate

In SRI’s monthly analysis of gas and food prices, 71 percent of upstate respondents said the price of gas was having a serious impact on their monthly budgets, which is up from 66 percent in July and up from the 68 percent figure in June. In addition, 59 percent of statewide respondents indicated concern about the price of gas, up from 57 percent in July, according to SRI. When asked about food prices, 66 percent of upstate respondents indicated the price of groceries was having a serious impact on their finances, down from 68 percent in July. About 67 percent of statewide respondents expressed concern about their food bills, up from 65 percent in July. SRI conducted its consumer-sentiment survey in July by random telephone calls to 556 New York residents over the age of 18. As consumer sentiment is expressed as an index number developed after statistical calculations to a series of questions, “margin of error” does not apply, SRI says. Buying plans, which are listed as a percentage based on answers to specific questions, have a margin of error of plus or minus 4.2 points, according to SRI.  Contact Reinhardt at

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moral theology from St. Charles Borromeo Seminary in Wynnewood, Pennsylvania, and earned his undergraduate degree from Transitioning Upstate moralUpstate theology Transitioning Managing Director, from St. Charles Borromeo Seminary in Wynnewood, Pennsylvania, and earned his undergraduate degr Transitioning Upstate Wilmington VillanovaTrust University. Transitioning Family Businesses, Transitioning Upstate Transitioning Upstate Donald P. DiCarlo Jr. M.A., J.D., L.L.M Managing Director, Wilmington Trust Transitioning Family Businesses, J. Ryan, JD, you MSMFT, Transitioning Family Businesses, Carol businesses….but J. Ryan,Carol JD, MSMFT, MSOD We have all heard tax lawyers speak about planning and transitioning family have heardMSOD about it Transitioning Carol will present issues associated with transitioning family businesses across the generations. Shetax, has both persona through the perspective a tax lawyer,Businesses ordained minister and an ex Army Officer all in one? Join Don as he combines his Family and hands on experience working with generations of leaders who have transitioned their business to the next generat legal and theology background and his unique perspective on planning the future of your business. – Carol J.offers Ryan, JD, and working through the transition of her family business. This facilitated conversation will cover the emotional impac Syracuse, NY 13202MsMSMFT, Syracuse, NY 13202 Ryan coached and facilitated the Next Generation Leadership Institute at internationally recognized Loyola university’s MSOD Thank you to our contributing business transition, finding the nextasproject leader and creating the structure. Family experts Don holds a J.D. from England Law School, a master’s degree inontax from Temple University, degree in from other fie Thank you to our contributing familyadd business center. In addition she coauthored a research succession in Family Business with family therapy a master’s their personal experience and expertise panelists onlaw a discussion of corporate how we, as professionals to familybusiness business can New York FamilyNew Business Center New York Family Business Center sponsors: 235 Harrison Street sponsors: professionals atof Northwestern University’s FamilyofInstitute. 235 Harrison Street be part the solution and not part the systemic problems experienced in all family businesses. add their personal experience and expertise as panelists on a discussion of how we, as professionals family busines NY 13202 SUATHLETICS.COM moral theologySyracuse, from St.13202Charles Borromeo Seminary in Wynnewood, Pennsylvania, and earned his undergraduate degree to from Syracuse, NY part of theand solution andthenot part of the systemic in all family businesses. Msbe Ryan coached facilitated Next Generation Leadershipproblems Institute atexperienced internationally recognized Loyola university’s Villanova University. REGISTRATION a research project on succession in Family Business with family therapy family business center. In addition she coauthored @CUSE /SYRACUSE ORANGE /CuseFootball Ms Ryan coached and facilitated the Next Generation Leadership Institute at internationally recognized Loyola universi For more information professionalsvisit at Northwestern University’s Family Institute. Company Name _______________________________________________________________________ Generation JD, __________ Carolshe J. coauthored Ryan, MSODon succession in Family Business with family the family business center. In addition aMSMFT, research project call For or 100 years Beak &315.579.2871 Skiff has Transitioning Upstate Attendees 1. ______________________________________________2. been growing apples in Lafayette ____________________________________________ at Northwestern Family Institute. Carol with transitioning familyUniversity’s businesses across the generations. She has both personal Monday, November 4, 2013 will present issues associated NY. A strongprofessionals work ethic, For 100 years Beak & Skiff has 7:45 am Registration superior growing conditions, REGISTRATION Transitioning Upstate 3. ______________________________________________4. For&100 has been apples inyears Lafayette For 100growing years Beak Skiff has Beak & Skiff ____________________________________________ 8:15 – 3:30 pm Conference innovations and commitment to Transitioning Upstate Transitioning Upstate Monday, November 4, 2013 on 3:30 Family Business Connections and hands experience working generations of leaders who have transitioned their business to the next generation been apples in Lafayette NY. with A strongapples work ethic, been growing ingrowing Lafayette

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8 • The Central New York Business Journal

September 6, 2013

Meet Your Future Workforce: Looking Beyond the Millennials “Every generation needs a new revolution.”


hose are the words of American patriot, founding father, and third U.S. President Thomas Jefferson. When you read something so simple, yet so profound, you understand why Jefferson was such an historic persona and shaper of history. As you look at the workforce of the future, a revolution is indeed on the horizon. What’s coming is the generation that follows the Millennials. Some call the new generation Gen F, some call it Gen Z, and others use the monikers Pluralists, Homelanders, or Re Gens. There’s a bit of debate about exactly when one generational boundary ends and another begins (generally, experts they say this new generation started to be born in the secVIEWPOINT ond half of the 1990s and extends to today’s newborns), but experts agree that it will hit the global corporate landscape with a bang. Regardless of what you call them, it’s time for you to know and understand what your future workforce will look like — and how to attract the best possible talent to make it a success.


“F” is for your future.

The “F” in Generation F started with “Facebook” and refers to a demographic of future employees whose skills, expectations, and demands vary greatly from those of their predecessors. This group also has been labeled Generation Z, a term less widely regarded because it may imply the end of an era. It’s also been referred to as Pluralists, for its general embracement of diversity, as Homelanders,

because its members have grown up in an era of domestic and international uncertainty, and as Re Gens, because of its awareness of and commitment to the environment. Catchy names aside, we’re talking about adolescents and young adults on the cusp of college and/or their impending entrance into the global workforce.

What do they look like?

This new generation of future leaders has grown up with social media and the Internet. They’re a step ahead of earlier Millennials who, though naturally tech savvy, still had to adapt to these online tools. Members of Generation F have never known anything other than being perpetually connected. Cell phones and tablets are not novelties to them; they’re simply part of life. As a result, they approach their career aspirations differently — they expect their work life to mirror the context of the social media that has been at the very core of their existence. Let’s paint a picture of this up-and-coming demographic segment. They are:  Concerned about the economy. As much as the Internet was a “given” to this demographic group, so was the tendency to do more with less, as many of them entered their formative years during the onset of the Great Recession. This has made them more fiscally conservative, willing to compromise, and unwilling to incur large amounts of debt. Social researcher Tammy Erickson has called them “a generation of renters” because they tend to be less likely to need ownership and more open to waiting to make a major purchase until they can afford it.  Environmentally aware. Their tendency towards fiscal conservatism has made this generation ultra-conscious of issues such as recycling, reuse, and looming shortages of energy and water. As a social bloc, they tend to be more thoughtful and egalitarian with

shared resources.  Relatively indifferent to technology. Compared to their immediate predecessors, Re Gens have an “unconscious reliability on ubiquitous connectivity,” as noted by Penelope Trunk, founder and author of the workplace blog “Brazen Careerist.” The Internet has always been around for them, so they “aren’t absorbed in technology... they grew up with it.”  Attentive to the needs of others. Neil Howe, president and co-founder of the Virginia– based marketing firm Lifecourse Associates, who coined the term “Homeland Generation,” notes that many members of this group are products of attachment or “helicopter” parenting. As an offshoot of this parenting style, Homelanders tend to be emotionally attentive to the needs of others and good at working in teams.  Likely to dodge conflict. These workers of tomorrow are categorized as well-behaved, trusting, smart, and high-achieving. Howe likens them to “the generation of the late 1940s or early 1950s.”

How do you attract them?

Because they are transforming the way work gets done, members of this emerging workforce group are the catalysts for a major paradigm shift in recruitment and staffing. To attract the best of them, you’ll need to ensure

that your organization has:  Leaders who will actively listen to and meet the needs of all employees, maintaining two-way dialogue and ongoing conversations.  Self-defined and self-governed work groups. In online communities, you follow, link to and share with individuals and groups of your own choosing. To stay in tune with your workforce and what makes it tick, you’ll need to let employees create their own project teams, establish mutually beneficial goals and objectives, and self-monitor their progress.  Diversity and equality. The demand will be for a work environment where employees at all levels have equal ability to control company conversations and have their ideas taken seriously.  A “market economy” resource model in which human currency — such as time, attention, and effort — flows naturally toward ideas and projects that are attractive to employees and away from those that are not. Yes, they’re getting more sophisticated. And it feels like work and life are falling into a new level of alignment, as the employees and leaders of tomorrow embrace their natural tendencies to be technically savvy, financially conservative, environmentally aware, considerate of others, self-motivated and inclined to place high value on effective communication. Not such a bad thing, when you think about it. It’s the way of the future — and in the upcoming global marketplace, it’s the way of the world. So learn about it, embrace it, and welcome tomorrow’s workforce with open arms. Because, like it or not, here it comes.  This article was excerpted and edited from the August 2013 issue of the “Staff Matters” e-newsletter, provided by and reprinted with the permission of Salina–based Contemporary Personnel Staffing, Inc. (CPS) & Professionals, Inc. (

September 6, 2013

Galaxy Brewing Company formally blasts off in Binghamton BY JOURNAL STAFF

BINGHAMTON — Galaxy Brewing Company formally opened its new brewpub in downtown Binghamton on Aug. 30. Binghamton Mayor Matt Ryan and New York Assemblywoman Donna Lupardo joined the father and son owners, Mike and Seth Weisel, for a grand opening and ribbon-cutting ceremony at the pub, located at 41 Court St. The brewpub had its “soft opening” on Aug. 25. “We are excited to welcome Galaxy Brewing to Binghamton. It’s great to see this father and son brewing team bringing their dream to fruition here in our downtown,” Mayor Ryan said in a news release. “The Weisel family has done an amazing job rehabbing this old building, and I applaud their efforts and dedication in helping revitalize our downtown.” The brewpub features a rotating assortment of brews and food including burgers and sandwiches.

Mike Weisel has been in the area for 20 years and recently retired from an administrative position at Lourdes Hospital. His son, Seth, graduated from Maine Endwell High School as did Brian Loveski, the executive chef. Sous Chef Alison Hartnett is a Vestal graduate. Seth Weisel received his training at the brewing school at the University of California-Davis and is a Diplomat in the International Brewers and Distillers Association. He spent four years as the brewer at Roosterfish Brewery in Watkins Glen. The Weisel family used local contractors including Matco Electric, Petkowski Plumbing, and AirTemp. Galaxy Brewing says it will feature a full lunch and dinner menu and weekly live entertainment. Hours of operation are 11:00 a.m. to 12:30 a.m. Tuesday through Thursday, 11:00 a.m. to 2:30 a.m. Friday and Saturday, and 5:00 p.m. through 9:00 p.m. on Sunday. 

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10 • The Central New York Business Journal

September 6, 2013

PATHFINDER: “We were very happy to be able to have the space,� Schneider says Continued from page 1

panywide. Pathfinder is enlarging its plans for the branch in part because of opportunity — additional space came available at Pike Block — and in part because it wants to accommodate future growth. “We were fortunate that [the space] was available. At the same time, we started to assess how quickly we might outgrow the 1,500 square feet,â€? Schneider says. He says the bank is adding a “a sliver of spaceâ€? between its originally planned location and space that CenterState CEO will occupy at Pike Block. “We were very happy to be able to have the space,â€? he says. The Pike Block is a combination of the Chamberlin, Witherill, Wilson, and Bond Buildings at the corner of South Salina and West Fayette Streets, and is being developed by VIP Development Associates, Inc. (VIPDA). The development includes residential apartments that have started opening, as well as planned commercial tenants like Tim Hortons CafĂŠ and Bake Shop and Jimmy Johns Gourmet Sandwiches — in addition to Pathfinder and CenterState CEO. The Pathfinder branch office will primarily focus on making small-business, commercial real estate, commercial term, and industrial loans, and accepting commercial deposits. But with the larger space, the bank is setting the stage for a possible, full-scale retail branch office, accepting consumer deposits. “We particularly want to be able to service commercial deposits, and if the market demand seems ready for retail, then we’ll


The Pike Block complex is a combination of the Chamberlin, Witherill, Wilson, and Bond Buildings at the corner of South Salina and West Fayette Streets, and is being developed by VIP Development Associates, Inc. have the ability to be able to provide that quickly,� Schneider says. “If you look at the residents moving into the downtown area, in and around the Armory Square area, we expect that retail demand to build and we’ll be able to meet it.�

Pathfinder Bank, founded in 1859 as Oswego City Savings Bank, says it’s the oldest financial institution in Oswego County. And until recent years, it focused almost exclusively on that county. But for the last eight years, Pathfinder

has been actively making loans into the Syracuse market and generating some of its best growth there, according to Schneider. Its growth in small-business lending helped spark the bank to open its first retail branch office in Onondaga County in early 2011 — on Route 31 in Cicero. The bank’s other seven branches are all in Oswego County. Pathfinder Bank’s Cicero office has generated steady growth, amassing $40 million in deposits by the end of June 2012, according to the latest FDIC data available. Pathfinder expects to spend about $400,000 total to open the Pike Block branch. That covers everything — equipment, furniture, and design layout — but the people, says Schneider. The bank will work with VIPDA and its parent VIP Structures, a Syracuse–based design-build firm, on the design phase and build-out of the office. Pathfinder has also hired DeWitt–based Design Specialists, Inc., headed by Krista J. Taskey, to provide interior design and space-planning services, says Schneider. Pathfinder Bancorp reported net income of $823,000 in the second quarter, up 14 percent from $721,000 in the year-ago period. Pathfinder’s earnings per share rose to 33 cents in the second quarter from 24 cents in the year-earlier quarter. The banking company had total loans of nearly $338 million as of June 30, up slightly from total loans of almost $334 million as of Dec. 31, 2012. ď ą Contact Rombel at

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The Central New York Business Journal • 11

September 6, 2013

Ten Regulatory-Compliance Items That Require Your Attention


nother summer season is rapidly drawing to a close. Once again, the calendar appears to fly by. The changing of the seasons prompts myriad topics for this column. That is to say, the recommendations and suggestions that follow should be addressed by your organization before the fall season turns to winter. As is my custom, the following 10 regulator y-compliance areas may require your attention and action depending upon the programs and services offered by your organization.


1. Compliance with unclaimed reportNONPROFIT property ing requirements MANAGEMENT Virtually every cor-

poration, including taxexempts, has an obligatory requirement to voluntarily report unclaimed property to the Office of Unclaimed Funds (OUF) at the New York State Comptroller’s Office. For most tax-exempts, payroll checks (three years) and vendor checks (five years) that are not cashed and remain outstanding on your bank reconciliations are the most common source of unclaimed funds. Make sure you are in compliance with the requirements of the OUF. The website that provides the necessary information is located at Pay particular attention to the frequently

asked questions section, since the reporting requirements are rather byzantine.

2. Sales-tax compliance for taxexempt organizations

The New York State Sales Tax Department continues to monitor and audit tax-exempt organizations for purposes of verifying sales-tax compliance as well as recouping funds for the State Treasury. Changes are made frequently and, as a result, we have found the majority of our tax-exempt clients having responsibility for sales-tax collection and remittance. For example, in the past few years, the following areas were added to the extensive list of taxable items. Please review the following to the extent that they relate to your organization:  Any lease or rental of tangible personal property  Maintenance, service, or repair of real property  Most utility services sold to others  “Regular” sales of any property by telephone, mail order, or the Internet A management-team member in your organization should be designated with the specific responsibility for maintaining salestax compliance.

3. Independent-contractor rules and compliance

Federal and state auditors are routinely enforcing the governmental definition of an independent contractor versus an employee. In most cases, government enforcement is focused on re-classifying independent con-

tractors as employees, so that the employer has responsibility for withholding taxes, Social Security, and Medicare tax obligations. A list of 57 criteria (Form SS-8) for determining whether an individual qualifies as an independent contractor or an employee can be found at http://www.irs. gov/pub/irs-pdf/fss8.pdf.

4. Exempt vs. non-exempt employees — are you liable for overtime that you are not paying?

Department of Labor (DOL) audits are becoming routine with a specific focus on whether individuals qualify as exempt (i.e., salaried with no overtime paid) versus nonexempt. In addition, you will find that the DOL does not believe that non-exempt employees “eating at their desk” qualifies as a mandatory lunch break. This area requires a review by your HR department to ensure that your policies and day-to-day reality match DOL compliance requirements.

5. Conflict-of-interest disclosures by board and management

Many tax-exempt organizations have calendar-year ends and will be filing Federal Form 990 by May 15, 2014. As such, the fourth quarter is an opportune time to verify that all management and board conflict of interest statements have been properly obtained. By doing so, you will be able to provide an affirmative answer to the Form 990 question related to conflicts of interest.

6. Obamacare and its impact

There are daily news reports regarding

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the Patient Protection and Affordable Care Act, also known as “Obamacare.” Many of its regulatory provisions are scheduled for implementation as of Jan. 1, 2014. The recent deferral of the “employer mandate” requirements to Jan. 1, 2015, has created a false sense of compliance relief for many employers. For more information on this topic, visit to view last month’s column.

7. Proposed New York legislation — Nonprofit Revitalization Act

Currently being debated by state legislators, I expect it to be passed in some form. The framework for this legislation was published by New York Attorney General Eric Schneiderman in his “Nonprofit Reform and Revitalization Report” during the first quarter of 2012. Whether all of his recommendations are included in the final legislation is somewhat irrelevant. The attorney general clearly views his recommendations as “appropriate best practices.” Therefore, a member of your management team should be assigned responsibility for completing a gap analysis. This process will identify any required modifications to your existing policies and procedures.

8. Medicaid enrollment increases as of Jan. 1

One of the major provisions of Obamacare is a significant change in the eligibility requirements for Medicaid benefits. Specifically, the individual income thresholds are being increased to 133 See ARCHIBALD, page 12





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12 • The Central New York Business Journal

September 6, 2013

ARCHIBALD: The increase in Medicaid eligibles may have a sweeping impact on tax-exempt organizations your employees

Continued from page 11

percent of the federal poverty limit. This single change is estimated to add 1 million New York citizens to the Medicaid eligibility rolls. The increase in Medicaid eligibles from 5 million to 6 million New Yorkers (25 percent of our population) may have a sweeping and significant impact on tax-exempt organizations’ programs and services. If not already addressed, every Medicaid service provider should perform a strategic-positioning analysis in response to this influx of new Medicaid enrollees.

9. Health-insurance benefits for

Time is growing short for employer decisions regarding health insurance benefits offered to employees. Specifically, each organization should address the following three questions:  If health-insurance benefits are currently offered, what changes in the employee benefit should be implemented?  Based on Obamacare requirements, what employer changes must be implemented to comply with this massive healthcare legislation?  From an employer’s perspective, is it beneficial to consider the elimination of employee health-insurance coverage? If the answer is yes, elimination could result in a salary adjust-

ment for the lost benefit and having employees “shop” for their own health insurance.

10. Liability insurance rider for EFT / ACH transfers and cyber crime

Most general-liability insurance policies do not cover employer risk related to cyber crime. Specifically, a hacker gaining unauthorized access to your network may be able to initiate Electronic Fund Transfer / Automated Clearing House wires without your knowledge. Please contact your insurance agent or broker and make sure that you clearly understand the coverage, if any, currently provided. A conversation with your bank relationship manager is also

appropriate. If an insurance rider or other coverage modification is required, process it immediately or as soon as possible. Every organization struggles with the challenges associated with regulatory-compliance matters. Your organization can mitigate future risk by addressing the topics discussed in this column. If done promptly, you can then fully enjoy your fall foliage tours.  Gerald J. Archibald, CPA, is a partner in charge of the management advisory services at The Bonadio Group. He can be reached at (585) 381-1000, or via email at


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We let you concentrate on the business you know best.

Commercial Flooring John M. Murphy, Jr., Esq.

Protecting your Assets for the people you love

Call for a Free One Hour Consultation 315.288.0184

“You can rely on us!” Steve Corlett


September 6, 2013





Volume 27, No. 36 - September 6, 2013 NEWS Editor-in-Chief .......................Adam Rombel Associate Editor ............Maria J. Carbonaro Staff Writers ............................. Eric Reinhardt ....................................................Norm Poltenson Contributing Writers ...............Traci DeLore Columnists ...........................Gerald Archibald Brian Kolb Tom Morgan Production Manager ......................Erin Zehr Research Manager................. Nicole Collins SALES Sr. Account Managers ...................................... Bernard B. Bregman Mary LaMacchia Account Manager................... Daniel Buddie



Circulation Management...(315) 579-3927 ADMINISTRATIVE

Chief Operating Officer .....Marny Nesher Business Manager .................... Kurt Bramer

THE CENTRAL NEW YORK BUSINESS JOURNAL (ISSN #1050-3005) is published every week by CNY Business Review, Inc. All contents copyrighted 2013. All rights reserved. No part of this publication may be reproduced without the written consent of the publisher. Cover Price $2 Subscription Rate $89 per year Call (800) 836-3539

HOW TO REACH US MAIL: Send letters to: Editor, The Central New York Business Journal 269 W. Jefferson St. Syracuse, N.Y. 13202-1230 EMAIL: PHONE: (315) 472-3104

those workers versus those employers? It’s a no brainer. Then there is reality: If we are forced to pay a guy $200 an hour to sweep floors, we won’t. We’ll buy a robot. The guy will be out of a job. There is a further reality: Around the world, companies hire an army of folks at low wages. To make cheap products. For low-wage folks to buy. Those fast-food workers toil in the midst of this reality. McDonald’s prospers because it sells burgers and fries for low prices. It thrives because there are millions of folks who can only afford cheap food. Suppose McDonald’s is forced to pay workers $15 an hour. This would raise the price of the burgers and fries. Fewer folks would eat at McDonald’s, so fewer workers would have jobs there. Simple as that. Apply that across the landscape. Workers at Coke would earn the $15 an hour. As would the workers at the french fry company. And at the potato farm. And at the bun bakery. McDonald’s would be selling the new Big Mac and fries for $20. So … would all these workers making $15 an hour buy the new Big Macs?

Maybe on special occasions. Me thinks McDonald’s would have to become Chez McDonald. Offering Le Mac Grande. With wine, instead of that $6 Coke. And methinks lots of folks who make minimum wage today would be out of work — and cooking hamburgers at home. Walmart is another part of this reality. It attracts more customers than any operation on earth. Because it sells products at low prices. Low prices made possible by the low wages Walmart pays. Low prices made possible by the low wages manufacturers and growers pay. Let’s say we forced radically higher wages into this equation. It would be like tossing sand into the workings of a watch. Some politicians may call out for $15 minimum wages. And $22. And $200. But some also speak with forked-tongue. From in Morgan.  Tom Morgan writes about political, financial, and other subjects from his home near Oneonta, in addition to his radio shows and new TV show. For more information about him, visit his website at

Achieving Your Dreams Through Education


Publisher..........................Norman Poltenson

Higher Minimum Wage Isn’t the Answer

bunch of fast-food workers went on strike for a day recently — to call for lifting the minimum wage in their state — from $7.25 to $15. It’s easy to mock them. And at least one big newspaper did. It asked, “If $15 is a good idea, why not raise the minimum wage to $100 an hour? Or $200?” (Senator Elizabeth Warren of Massachusetts wants it to be $22. But she’s the gal who calls herself Native American when she isn’t. So we expect a little unrealistic thinking from her.) Liberal politicians like Squaw Elizabeth love to promise higher minimum wages. To buy votes. And it’s not their wampum. It’s not even taxpayer wampum. MONEY They tell rich people TALK (employers) to give more of their money to poorer people (workers). How many votes are up for grabs among

Marketing ......................BBB Marketing Inc.

The Central New York Business Journal • 13


large part of the American Dream is to get a quality education and become a productive member of the community. A good education opens doors. It sets the foundation for a successful future and prepares us for the challenges that arise over the course of a lifetime. The true value of an education is that it helps us understand the world around us and provides a path for us to achieve our dreams. Having spent time as an educator, I have always felt that we should continue to expand our minds even after we leave the classroom and are no longer students. Pamela Araya is one OPINION example of how education can help bridge the gap between goals and results. The Finger Lakes Community College FLCC Connects blog tells the story of how Araya combined her love of art and her considerable skills to produce the children’s book, “The ABCs of What I Could Be.” She tells of how the school’s admissions office helped her get started and how instructor, Paul Engin, Assistant Professor Sarah Morgan, and Associate Professor Elizabeth Brownell helped inspire her. Her story is a great example of the


benefits of education and how it can help to achieve a dream. Visit the FLCC website ( to see more about Araya and what the school has to offer. Her story highlights something we should all be aware of — the value of an education and the process of learning.

Providing a Path to Quality Education

Empowering our children to succeed in the future includes helping to make the dream of an affordable college education a reality. Let’s face it, the cost of higher education has skyrocketed and put an increased amount of financial pressure on families and students. I have introduced the Affordable College Education Scholarship (ACES) pilot program (A. 7515) which would allow up to 1,000 eligible students a year (for four years) to earn a bachelor’s degree at a participating institution within New York at a cost no higher than $10,000. The program contains qualifying requirements, including a provision that students must be legal residents of the state, graduate from a New York State high school program, and meet income-eligibility requirements. Higher education is critical to our economic future. Rising costs continue to hinder opportunities for potential students, and new graduates continue to face mounting college debt — inhibiting their financial

ability to pursue entrepreneurial dreams. Programs like ACES can help create a more affordable pathway to a college education.

Your Success, New York’s Success

Education is a team effort. From parents who provide a nurturing home environment in which to learn, to teachers who pass on the knowledge and skills the students are expected to retain, to administrators who help guide our students and our schools, everyone has an important role in a child’s education. When all of these parts are working together, we see real results. A good education is the foundation for a healthy and productive life and leads to jobs that support families. These, in turn, create the communities in which we live. Trade schools, manufacturing jobs, farming, education, professional careers, and more are the backbone of New York. Together we can achieve our goals, and together we can grow. Best wishes for an enjoyable and productive year of academic adventure. May the learning continue for a lifetime.  Brian M. Kolb (R,I,C–Canandaigua) is the New York Assembly Minority Leader and represents the 131st Assembly District, which encompasses all of Ontario County and parts of Seneca County. Contact him at

14 • The Central New York Business Journal

september 9 n 2013 Legislative Breakfast: Cayuga County Chamber Member Exclusive Event from 8:30 to 9:30 a.m. at the Hilton Garden Inn, 74 State St., Auburn. The tickets are $25 per person. To register, call the chamber at (315) 252-7291.

SEPTEMBER 11 n Introduction to Business Start-Up from 4 to 6 p.m. at the Onondaga Community College Small Business Development Center. The cost is $30. To register or obtain more information, call (315) 498-6070.

SEPTEMBER 12 n SBC Network Luncheon from 11:45 a.m. to 1:15 p.m. in the Greater Binghamton area, Endwell Greens, 3675 Sally Piper Road, Endwell. For details, contact Chrsitine Stezzi at (607) 772-8860 or email: n Tioga County Chamber of Commerce Human Resources Roundtable from 8 to 9:30 a.m. at State Line Auto Auction Inc., 830 Talmadge Hill Road South, Waverly. The topic is the New York Health Benefit Exchange. This is the 37th in a series of human-resources panel discussions to benefit businesses in Tioga County. The moderator will be Jim Franz, attorney at Hinman, Howard & Kattell, LLP, and the panelist will be Joseph Muldoon of the New York Health Benefit Exchange. There is no charge for Tioga County Chamber of Commerce members. Advance reservations are required. Contact the Tioga County Chamber of Commerce at (607) 687-2020. n Women in Creative Businesses Roundtable from noon to 1 p.m. at the WISE Women’s Business Center, 235 Harrison St., Syracuse. Join other women from creative businesses to discuss unique challenges and opportunities faced by entrepreneurs in the industry. No cost to attend. Pre-register by email:

SEPTEMBER 17 n Women Working to Grow a Business Roundtable from noon to 1 p.m. at the WISE Women’s Business Center, 235 Harrison St., Syracuse. Join women in business to discuss unique challenges and opportunities faced by entrepreneurs working to grow a business. No cost to attend. Pre-register by email: n LEAN Construction — Safe, Profitable Strategies to Reduce Waste on Jobsites September R&T Forum from 3:30 to 4:30 p.m. at the Syracuse Center of Excellence, 727 E. Washington St., Syracuse. The forum will present opportunities and challenges associated with waste generated from construction and demolition projects. The featured presenters are Steve Beck, LeChase Construction; Josh and Kevin Stack, Northeast Natural Homes; and Brenda Griffin, Construction Materials Management Center. The moderator is Linda Jacobs, of Empire State Development. RSVP by Sept.16 to Stacy Bunce at or call (315) 443-4445. n Social Media & Internet Tools Group from 9 to 10 a.m. at SUNY Center for Professional Development, 6333 Route 298, Suite 102, East Syracuse. CNY ASTD hosts an informal group for discussions on social media and Internet tools in a research, experience-sharing, and learning environment. The topic will be “Google+ Hangout.” For details, call (315) 5462783, or email:

SEPTEMBER 18 n Women in Food & Farming Roundtable

September 6, 2013

Business alendar C


from noon to 1 p.m. at the WISE Women’s Business Center, 235 Harrison St., Syracuse. Join other women from food- and farming-related businesses to discuss unique challenges and opportunities faced by entrepreneurs in the industry. No cost to attend. Pre-register by email: n The Building Blocks for Starting a Business discussion from 5:30 p.m. to 7 p.m. at the WISE Women’s Business Center, 235 Harrison St., Syracuse. This is an introduction to entrepreneurship and starting a business. No cost to attend. Pre-register by email:

SEPTEMBER 19 n Inspiring Success — The Women TIES Retreat from 8 a.m. to 5 p.m. at the Lodge at Welch Allyn, Skaneateles. There will also be a post-event reception at Mirbeau Inn & Spa from 5:30 to 6:30 p.m. For event information, visit n Cayuga County Chamber of Commerce Business At Noon from 11:30 a.m. to 1:30 p.m. at Case Mansion, South Street, Auburn. The cost is $5 for members, and $7 for nonmembers. To register, call (315) 252-7291. n The Greater Oneida Chamber of Commerce Annual Job & College Fair from 10 a.m. to 6 p.m. at Kallet Civic Center. This event is free to the public. For details regarding booth rentals or advertising, contact the chamber at (315) 363-4300, email: office@, or visit n CNY ASTD Member Orientation from 7:30 to 9 a.m. at Sandler Training/DB&B Peak Performance Management, 443 N. Franklin St., Suite 100, Syracuse. Complimentary attendance. Register at, call (315) 546-2783, or email:

SEPTEMBER 24 n Speed Networking event from 7:30 to 10 a.m. at CenterState CEO, 572 S. Salina St., Syracuse. Bring your business cards for this opportunity to network with other CenterState CEO members in a small-group setting. In addition to informal networking, attendees will have the opportunity to share their one to two minute “pitch” with other participants. For details and registration information, visit www. n Growing Global Sales from 7:30 a.m. to noon at the Sheraton Hotel, Syracuse. For details or information regarding sponsorship opportunities, contact Joyl Clance at (315) 5793017 or email: jclance@bizeventz n What in the World is a LMS? discussion from 7:30 to 11:30 a.m. at New Horizons of Syracuse, 6711 Towpath Road, Suite 100, DeWitt. This CNY ASTD session will discuss learning management systems (LMS), how they can benefit an organization, and how they work. The cost is $40 for ASTD members and $60 for nonmembers. To register, visit, call (315) 5462783, or email:

SEPTEMBER 25 n Introduction to Business Start-Up from 4 to 6 p.m. at Onondaga Community College Small Business Development Center. The cost is $30. To register or obtain more information, call (315) 498-6070.

SEPTEMBER 26 n 2013 Mohawk Valley Chamber Approved Business Showcase from 2 to 7 p.m. at Vernon Downs Casino & Hotel Event Center, 4229 Stuhlman Road, Vernon. Free admission. Contact the Mohawk Valley Chamber for more information (315) 724-3151. n Win-Win Negotiations — Strategies and Tactics for Negotiating Effectively workshop from 2 to 4 p.m. at Vernon Downs Casino & Hotel Event Center, 4229 Stuhlman Road, Vernon. The event will discuss the seven most common negotiating mistakes. The speaker will be Rick Olszewski, Sandler Training / DB&B Peak Performance Management. The workshop is free. Contact the Mohawk Valley Chamber of Commerce at (315) 724-3151 or email: n Cayuga County Chamber of Commerce Business After Five event from 5 to 7 p.m. at McMurphy’s Pub, Holiday Inn, North Street, Auburn. The cost is $5 for members, and $7 for nonmembers. To register, call (315) 252-7291.

October 4 n CNY ASTD Breakfast Club from 7:30 to 9 a.m. at the Gem Diner, 832 Spencer St., Syracuse. This is an informal group for discussions on areas of expertise in learning and development roles. The topic will be knowledge management. For more information, call (315) 546-2783 or email: n Training Workshop: Connecting Grantseekers with Grantmakers from 9:15 to 10:30 a.m. at Robert P. Kinchen Central Library. This is a free workshop for 501(c)(3) nonprofit organizations. Learn about the resources and services of the Nonprofit Resource Center and receive hands-on training for searching the Foundation Directory Online database. Meet on the 3rd floor of the Central Library for collection orientation. Call the Central Library at (315) 435-1900 to pre-register or to find out about scheduling on-site group training. n The Resurgence of Manufacturing in New York State from 8 a.m. to 2 p.m. at the SUNY Institute of Technology, 100 Seymour Road, Utica. Sponsored by Center for Global Advanced Manufacturing & SUNYIT, the keynote address will be by Michael F. Molnar, NIST Advanced Manufacturing office & director of AMNPO. A panel of local manufacturers will discuss their survival strategies. This is a free event. Register at

October 7 n Toastmasters Club Open House at 7 p.m. at Cafe 407 at 407 Tulip St. in Liverpool. Contact Wanda Edwards at (315) 415-1210 or visit for more information.

October 10 n Tioga County Chamber of Commerce Annual Business Show from 9:30 a.m. to 4 p.m. at Owego Treadway Inn & Conference Center. Call the chamber at (607) 687-2020 for more information about the event, including attending the show and sponsorship opportunities.

October 16 n Cayuga County Chamber of Commerce 104th Annual Dinner: “Build Cayuga” at 5:30 p.m. at Emerson Park Pavilion in Auburn. RSVP by calling (315) 252-7291.

October 17 n Affordable Care Act presentation from 9 to 10:30 a.m. at SUNY Institute of Technology, 100 Seymour Road, Utica, Kunsela Hall, Room A-225. Topics include tax credits, employer mandates, and the Small Business Health Options Program. This is a free program. Registration is required. Register at

december 6 n Training Workshop: Connecting Grantseekers with Grantmakers from 9:15 to 10:30 a.m. at Robert P. Kinchen Central Library. This is a free workshop for 501(c)(3) nonprofit organizations. Learn about the resources and services of the Nonprofit Resource Center and receive hands-on training and strategies for searching the Foundation Directory Online database to locate new funding prospects. Meet on the 3rd floor of the Central Library for collection orientation. Call the Central Library at (315) 435-1900 to pre-register or to find out about scheduling on-site group training.

ONGOING EVENTS n Every Tuesday, Cayuga Club Toastmasters from 6 to 7 p.m. at Cornell University, Ithaca, Rhodes Hall, 6th Floor, Conference Room #655. Free and easy parking is available nearby at Peterson Lot. For more information, contact Julia Reich, (315) 364-7190 or email: n Every Tuesday, Syracuse Business Connections from 3:30 to 5 p.m. at Hummel’s Office Plus, 6731 Old Collamer Road, DeWitt. The group meets to network and exchange referrals. For more information, email: Deb Angarano at n Every Wednesday, Small Business Development Center at OCC from 4 to 6 p.m., Introduction to Business Startup at H-1 Hall. Please call 498-6070 or visit n Every Wednesday, Syracuse Business Networking from 6 to 7 p.m. at Barbieri’s Restaurant (upstairs level) located on Main Street in the village of North Syracuse. For more information, call Kim Bachstein at (315) 414-8223 or email: info@ n First Wednesday of each month, Business Innovation Days meetings from 9 a.m. to 5 p.m. at The Tech Garden, 235 Harrison St., Syracuse. Entrepreneurs and small businesses can meet one-on-one with a counselor from the SBDC for advice and customized assistance opportunities. Scheduled by appointment, call (315) 474-0910 or email: n First and Third Wednesday of each month, Preferred Toastmasters from noon to 1 p.m. at Golden Artist Colors, 188 Bell Road, New Berlin. Contact Jonie Bassett at (607) 847-6154, x1217. Continued on the next page

The Central New York Business Journal • 15

September 6, 2013

PEOPLE ON THE MOVE: new hires & promotions accounting Dannible & McKee, LLP announced that Eric Yorton has joined the firm’s tax department. He graduated from St. Lawrence University with a bachelor’s degree in economics in 2003 and also received Yorton a bachelor’s degree in accounting from SUNY Oswego in 2013. Before joining the firm, Yorton worked as a purchasing agent for the Time Warner Cable regional finance department.

advertising agencies Pinckney Hugo Group has promoted Jared Brickman to senior digital strategist. He also recently became a Google AdWords qualified individual. Brickman has worked at Pinckney Hugo for Brickman two years and was previously an interactive account manager. He earned his bachelor’s degree from SUNY Potsdam’s Crane School of Music.

arts & entertainment The Merry-Go-Round Playhouse and Finger Lakes Musical Theatre Festival in Auburn have hired Lauren Chyle as director of development. Prior to joining Merry-Go-Round Playhouse and Finger Chyle Lakes Musical Theatre Festival, she worked as curator at the Cayuga Museum of History and Art in Auburn. Chyle has two master’s degrees from Syracuse University and a bachelor’s degree from Kutztown University of Pennsylvania.

construction Charles A. Gaetano Construction recently

added Brad Talbot to its estimating and project management staff. He has a strong background in commercial construction. Talbot has an associate degree in construction technology and Talbot a bachelor’s degree in construction management from SUNY College of Technology at Delhi. He previously was employed with C&S Companies in Binghamton as a construction manager. Scott Saville has Saville joined the accounting department of the Charles A. Gaetano Corp. as accounting manager. He is a graduate of Utica College of Syracuse University with a bachelor’s degree in accounting. Saville was previously employed with Sovena USA (formerly East Coast Olive Oil Corp.) in Rome since 2007 as the financial accounting manager.

R. Lozzi has joined the firm as a technician in the civil engineering department. As a recent graduate from Clarkson University, his experience includes geotechnical analyses for commercial, indusLozzi trial, and educational development projects. Lozzi also has experience in retaining-wall design, site design, stormwater management, parking lots, and site grading. He holds a bachelor’s degree in engineering with a concentration in construction management and structural engineering. He is also OSHA and Hazmat certified. Delta Engineers, Architects, & Land Surveyors, P.C. has promoted Kelcie Bimmler to accountant in its accounting department. Darlene M. Cempa has been promoted to CFO. She has more than 21 years experience and is a CPA. She is now responsible for company cost control, financial reporting, risk management, and oversight of the accounting and human-resources functions at the firm. Terri Lynn has joined Delta in the accounting department. She is responsible for the processing of billing, accounts receivable, and accounts payable transactions.

financial services Brown


McClurg Remodeling & Construction Services has hired Ian Brown as a project consultant. He began his remodeling industry career in 2000 as a carpenter. Brown studied architecture and graphics arts, and is an experienced home inspector. McClurg has hired two additional lead carpenters: Richmond Jeremy Carlton, who has been a carpenter since 2000, and Joe Richmond, who has 17 years experience as a carpenter. Both are EPA-certified renovators for lead safety.

engineering Keystone Associates Architects, Engineers and Surveyors, LLC announced that Tyler

Matthew Turner has joined the Syracuse branch of AXA Advisors, LLC. He holds a bachelor’s degree from SUNY Oswego. In addition, he has earned his 7, 63 FINRA securities registrations in New York, and his New York State life, accident, and health licenses.



health care Oneida Healthcare (OHC) and Tri-Valley Family Practice announced the addition of Keith Marshall, M.D. to the hospital’s Family Medicine department. He is seeing patients at OHC’s Verona Health

Center and at the Vernon office of Tri-Valley Family Practice. Marshall received his bachelor’s degree in biology and philosophy from Binghamton University and his medical degree from SUNY Upstate Medical University in Syracuse. He completed his Family Medicine Residency at St. Joseph’s Hospital Health Center in Syracuse. Cayuga Medical Associates announced a regional neuromedicine initiative with the University of Rochester Medical Center, the addition of James Metcalf, M.D., to Progressive Neurosurgery of CMA, joining the practice of Barry Pollack, M.D. Metcalf received his pre-medical degree from Presbyterian College in South Carolina. He went on to earn his medical doctorate from the Medical College of Georgia, Augusta. Metcalf completed his internship at the National Naval Medical Center in Bethesda, Md. and his residency at the University of Tennessee in Memphis. He is board-certified by The American Board of Neurological Surgery and is assistant professor of neurosurgery at University of Rochester Medical Center. Kristina Mennig has been promoted to laboratory manager of Laboratory Alliance’s Rapid Response Laboratory (RRL) at Upstate University Hospital Community Campus. She most recently served as technical supervisor of chemistry at the RRL at St. Joseph’s Hospital Health Center. Mennig’s medical technology experience includes director of clinical lab services at Crystal Run Healthcare in Middletown and Rock Hill, N.Y., and medical technologist positions at Polymedco Inc. in Cortlandt Manor, N.Y., and at Vassar Hospital in Poughkeepsie. She earned her bachelor’s degree in medical technology from Marist College and her master’s degree in health management and policy from New School University in New York City. She is licensed as a clinical laboratory technologist in the State of New York.


TERACAI has hired Scott Lance as an account manager. Prior to joining TERACAI, he held roles in international business development and served in the U.S. Army infantry for four years. He earned a bachelor’s degree in marketing from Ball State University.



business calendar (continued) n Fourth Wednesday of each month, Preferred Toastmasters from 5:30 to 6:30 p.m. at Chenango County Council of the Arts, 27 W. Main St., Norwich. Contact Jonie Bassett at (607) 847-6154, x1217. n Every Thursday, Empire Statesmen Toastmasters meet at 6:30 p.m. at Ruby Tuesday on Erie Boulevard in DeWitt. For more information, visit or email: n Every Thursday, Free Business Counseling with SCORE from 10 to 11:30 a.m. at the Tioga County Chamber of Commerce, 80 North Ave., Owego. Contact the Tioga County Chamber of Commerce to make an appointment at (607) 687-2020. n Every Thursday, Liverpool Linguists from 7 to 8 p.m. First Thursday of every month at Liverpool

Public Library and the remaining Thursdays at Liverpool First Methodist Church, 604 Oswego Road, Liverpool. For details, visit http://Liverpool. or call (315) 884-2668 or 457-2581.

from 9 to 11 a.m. at the library in North Syracuse (NOPL) at 100 Trolleybarn Lane, North Syracuse. Helping workers/job seekers aged 40 and above in search of work. Contact John A. Cruty at (315) 5693964, or at

n Every second and fourth Thursday of the month, The North Star Toastmasters from noon to 1 p.m. at C&S Companies, 499 Col. Eileen Collins Blvd., near Hancock Airport. For more information, contact Sandy Jurkiewicz at or call (315) 470-1802.

n Every Friday, Tip Club of Syracuse, at the Sheraton Syracuse University Hotel, 801 University Ave., Syracuse, 8 to 9 a.m. Call Bernie Bregman at (315) 472-3104, ext. 103 or email: bbregman@cnybj. com

n Third Thursday of the Month, CNY ASTD Happy Hour from 5 to 7 p.m. at Coleman’s, 100 S. Lowell St., Syracuse. Call (315) 546-2783, or email: n Every Friday, 40 Above: Workers in Transition

n First Friday of each month, Toolkit Day with SCORE by appointment at The Tech Garden. Counselors provide free, confidential, individual business mentoring to prospective or current business owners. For more information or to make an appointment, contact Lynn Hughes at (315) 5792862 or email

n Every second and fourth Friday of each month, The SUN Group (Sustainable Upstate Network) meets from 7:30 to 9 a.m. at Tony’s Family Restaurant, 3004 Burnet Ave., Syracuse. For more information, contact Andy Picco at (315) 657-0135 or email: n CNY Connects is a networking organization offering 12 groups from which to choose. If you are interested in learning more, contact Amy Kaschel of AK Consulting at or call (315) 882-6127 or visit www.cnyconnectsonline. com To have your meetings or events the Business Calendar, email them

in to

16 • The Central New York Business Journal

September 6, 2013


Sept. 24, 2013 7:30 AM - Noon Sheraton University Hotel

(308*/((-0#"-4"-&4 PROGRAM AGENDA

7:30-8:00 a.m.

Presented By:

Registration, Networking & Breakfast

8:05-8:20 a.m. Opening Remarks UĂŠRob Simpson, president of CenterState CEO to give overview on Regional Export Initiatives


8:20-8:50 a.m.



9:00-11:00 a.m.

11:00-11:10 a.m.

Breakout Sessions: (Run simultaneously) #1 - Getting Started In Exporting: The Start-up Toolkit! #2 - Increasing Global Sales: Kick It Up A Notch!

Transition for attendees to panel discussion — “Global Marketing Strategies�

Session #1: Getting Started in Exporting






n Customs & Trade Compliance Topic presented by Chuck Miller, Mohawk Global Trade Advisors

Transition for attendees to Breakout Sessions

8:50-9:00 a.m.


Session #2: Increasing Global Sales: Kick It Up A Notch!

n Supply-Chain Management Topic presented by Gary La Point, Whitman School of Management, Syracuse University n Advanced Market Resources Mike Nash & Dan Gaffney, KS&R

Keynote Address UĂŠJeffrey Schmidt, Welch Allyn

Media Sponsors:

n Getting Paid Topic presented by Lynne Gruel, KeyBank

n The Start-up Toolkit + Testimonials Topic presented by John Tracy, U.S. Dept. of Commerce Testimonials: Vincent Lobdell, Healthway Home Products and John McNeely, Hi-Lite Marking, Inc.

REGISTER TODAY! Visit Contact Joyl Clance at (315) 579-3917

11:10-1:50 a.m. “Global Marketing Strategiesâ€? Panel Discussion Panelists: UĂŠÂˆĂ€ĂŠÂ˜Â˜ÂœĂ›>ĂŒÂˆÂœÂ˜ĂƒÂ‡ĂŠˆŽiĂŠ7iĂŒĂ˘iÂ? UĂŠ˜`ÂˆĂ•Â“ĂŠ ÂœĂ€ÂŤÂœĂ€>ĂŒÂˆÂœÂ˜Â‡ĂŠiĂƒĂŠ-VÂ…i˜Ž UĂŠ7iÂ?VÂ…ĂŠÂ?Â?ĂžÂ˜Â‡ĂŠivvĂ€iÞÊ-V…“ˆ`ĂŒ More Panelists To Be Announced!

11:50-Noon Closing

Noon-12:30 p.m. Time allotted for one-on-one private networking with event key players



Bryant & Stratton focuses on employability of its graduates BY ERIC REINHARDT JOURNAL STAFF

CLAY — Once college students earn their degrees, the next step is to either further their education or begin pursuit of their first job. To help its students prepare for their job search, the local campuses of Bryant & Stratton College in mid-July held an “Employability Week” that included an alumni panel, student workshops, and a webinar that focused on advice for a job search. The college held workshops at the campus at 8687 Carling Road in Clay and the one at 953 James St. in Syracuse. In promoting the event, Bryant & Stratton College on June 5 announced it collaborated with Arlington, Va.–based Wakefield Research on a survey that found 80 percent of young adults aged 18 to 34 believe they have skills, experience, and education necessary to advance in their career path. At the same time, the school also cited a December 2012 report from McKinsey & Company, Inc. entitled “Education to Employment: Designing a System that Works,” which indicates 39 percent of employers maintain jobs aren’t filled because entry-level candidates don’t have the necessary skills. McKinsey & Company, Inc. is a New York City–based management-consulting firm. Bryant & Stratton organized activities to have students focus on professional and “soft skills,” says Kristen Aust, systems manager of career services for all campuses of Bryant & Stratton, which has a local office in Syracuse. The soft skills include “…problem solving and time management and accountability and how important all those things are in the work place,” Aust says. The school began the week with an alumni panel featuring former students who spoke about their experiences after graduation. They also talked about how they secured internships and landed their first job after college. Bryant & Stratton also conducted a series of student workshops on July 16, which it referred to as “Employability Day.” The workshops focused on résumé building, how to handle job interviews, and their online presentation on social-media websites, such as LinkedIn. That same day included a lunch hour


Heather Macknik, director of admissions at the Clay campus of Bryant & Stratton College, conducts a workshop on July 16. It was part of the school’s “Employability Week.” The activities included workshops, an alumni panel, and an online webinar which all focused on the techniques involved in a job search. with a fashion show that focused on the types of apparel considered appropriate for the workplace, the school said. Later that week, the activities concluded on July 19 with additional workshops on résumés and cover-letter writing. In addition, the school also presented an “Employability Summit,” a webinar conducted in Buffalo that included human-resources representatives from companies such as Marriott International (NYSE: MAR), Redmond, Wash.–based Microsoft Corp. (NASDAQ: MSFT), and Clayton, Mo.–based Enterprise Rent-A-Car. The representatives discussed what they look for in candidates during the hiring

Your local source for business news and information

process and offered tips for improving a candidate’s interviewing skills. “How to really present yourself and be able to articulate your academic preparedness in relation to helping a company and how you can have a positive impact on the things that are important to them,” Aust says.

Medical employment

Bryant & Stratton College also hosted a “Medical Employer Panel” on Aug. 14 at its downtown Syracuse campus at 953 James St. Representatives from the Upstate University Hospital Community Campus, the New York State Society of Medical

Assistants, and St. Joseph’s Hospital Health Center participated in the event. The panelists discussed their educational backgrounds, training exams, the interview process, day-to-day responsibilities, and local opportunities for entry-level positions, the school said. The two Syracuse–area Bryant & Stratton campuses offer health-care degree programs for students interested in work as a medical administrative assistant, in healthservices administration, and in medical assisting, the school said.  Contact Reinhardt at


2B • The Central New York Business Journal

Employee Benefits/hr/insurance

Health Foundation to host event with information on NY State of Health by eric reinhardt journal staff


  he Health Foundation for Western   & Central New York has scheduled   an event for mid-September to help explain the process of obtaining coverage through New York State of Health, the state’s health-benefit exchange. The information session titled, “The Road Ahead: Launching New York’s Health Benefit Exchange,” is set for Sept. 18 from 9 a.m. to 11 a.m. at the Sheraton Syracuse University Hotel & Conference Center. The event will explain how the healthbenefit exchange works, how to enroll, the roles and responsibilities of the in-person assistors or navigators, and what these changes mean for health-care providers and patients in Central and Western New York. The event is free and open to the public. The Health Foundation would like those interested to register at the organization’s website, The health-insurance marketplace is intended to help individuals, families, and small businesses “easily” compare healthinsurance options and enroll for coverage.

The individual mandate of the 2010 Patient Protection and Affordable Care Act (the federal health-care reform law) requires individuals to have health-insurance coverage as of Jan. 1, 2014. Nearly 2.7 million New Yorkers under age 65 do not have health-insurance coverage, according to the Health Foundation. The Health Foundation in the last few years has sponsored speaker series on “issues of importance” to the community, says Ann Monroe, president of the Buffalo– based Health Foundation for Western & Central New York. Following a seminar on changes in Medicare and Medicaid that the Health Foundation sponsored in the spring, it sought input from about 100 participants on other topics they’d like to hear about. “And the exchange was the top thing on their list,” Monroe says. The Health Foundation considered sponsoring the event sooner, says Monroe, but with ongoing changes in federal requirements and in the state’s development of its exchange, the organization figured that offering the event too soon might yield outdated information. “We felt by scheduling this in the middle of September, we’d get as close to ac-

tual final information as possible,” Monroe says. The open-enrollment period for New York State of Health, begins on Oct. 1. Participants in this event could include people who are interested in the exchange and want to know more about it, or organizations that might be generating outreach efforts to get people involved in the exchange, Monroe says. “There seems to be a general interest in this on the part of the community,” she adds. The speakers will include Kyle Kotary, director of external affairs, outreach, and marketing for New York State of Health. “He works directly for the exchange and is responsible for communicating about the exchange to the public,” Monroe says. In addition, Elisabeth Benjamin, vice president of health initiatives at the New York City–based Community Service Society of New York, will discuss how the organization is providing education and

September 6, 2013

outreach for those pursuing health-insurance coverage through the exchange. The state issued some grants to organizations that are responsible for reaching out to special populations and to educating communities in their area. “They [the Community Service Society] received a statewide contract to do individual outreach, and they are partnering with local organizations, so there are several organizations involved in the outreach,” Monroe says. Those organizations are part of the InPerson Assistor and Navigator program, providing in-person enrollment help for individuals, families, small businesses and their employees who apply for coverage through the exchange, according to the New York State Department of Health. Benjamin will outline which organizations in Central New York are participating in the program. Some of the health plans that will participate in the exchange include Rochester– based Excellus BlueCross BlueShield (BCBS), which is Central New York’s largest health insurer. The approved carriers also include Schenectady–based MVP Health Care; Minnetonka, Minn.–based UnitedHealthcare; and Capital District Physicians’ Health Plan, and Fidelis Care, both headquartered in Albany. q Contact Reinhardt at


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September 6, 2013

CH Insurance acquires programming accounts from NYCM Group BY ERIC REINHARDT JOURNAL STAFF

From left to right, Joseph Convertino, Sr., Anthony (Tony) D’Amato, and Joseph Convertino, Jr. are pictured at the office of CH Insurance Brokerage, Inc. in downtown Syracuse.

SYRACUSE — CH Insurance Brokerage, Inc., an independent agency located on the bottom floor of AXA Tower I in downtown Syracuse, on July 1 closed on its acquisition of certain workers’-compensation programs from NYCM Group in Cicero, which is no longer in business. CH Insurance declined to disclose the acquisition cost but used agency assets to complete the transaction, says Joseph Convertino, Jr., who along with his father, Joseph Convertino, Sr., co-owns the agency. The programming accounts serve electrical contractors and automotive and serviceindustry programs. “It’s an added client base obviously with revenue,â€? says Convertino, Jr. The acquisition also means Anthony (Tony) D’Amato, who managed the programs, has also joined CH Insurance and will serve as a senior-client adviser. Convertino, Jr. believes the sales expertise and sales agents at CH Insurance will drive those workers’-compensation programs to is “difficultâ€? for contractors in New York, and “the next level.â€? NYCM Group catered to a “niche mar- the number of carriers in the marketplace ketâ€? with workers’-compensation policies, was “shrinking,â€? which made it tough to continue programs going forward, he adds. D’Amato says. D’Amato points to New York’s Scaffold “Most of the programs that were managed Law, which is more than 1253 years old, as were geared at contractors,â€? D’Amato says. Mackenzie Hughes 67804 Laborenvironment Law Ad — CNYone Business reasonJournal: why. 7½" w x 6 â „8"h BW The workers’-compensation



Under the legislation, if contractors fall from an elevated position, they can’t directly sue the employer under New York’s workers’-compensation law, but they can sue the general contractor or the property owner in a See CH, page 5B

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EMPLOY OUR EXPERTISE Expertise to us means successfully counseling clients on extensive labor law issues that affect major employers throughout the northeastern U.S. At Mackenzie Hughes, weâ&#x20AC;&#x2122;ve hand picked individuals who specialize in counseling businesses and municipalities through the most complex labor and employment issues. For example, we can assist you through union campaigns and relations, discrimination and wrongful discharge litigation, hiring and wage-and-hour, as well as executive compensation and immigration issues. Furthermore, our team is made up of the trendsetters that founded the Labor Law Review, a bi-monthly workshop for regional executives and human resources specialists who like to stay updated on the laws concerning labor relations and human resources management. When you turn to us, we donâ&#x20AC;&#x2122;t just work for you, but with you. And we do it all in plain English. Because the more you know about labor laws, the better decisions youâ&#x20AC;&#x2122;ll make. To learn from our advice, call us at 315.474.7571 or visit us at

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September 6, 2013

An Overview of ACAâ&#x20AC;&#x2122;s Summary of Benefits and Coverage T


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he Patient Protection & Affordable Care Act (ACA) requires all group will be offered to aid families adjusting to the return of a individualandhealth to proloved one and from deployment address plans other situations vide applicants, enrollees, policyholders that affect the family as a whole. Anand Equestrian Therapy Center has been proposed. Sitrin and Upstate Cerebral (or certificate holders) with documentaPalsy aligning with the Root Farm (Verona), a center tionareoutlining their benefits and coverage. for excellence for equine-assisted therapies for more than The Benefits andfacility Coverageâ&#x20AC;? 14 years.â&#x20AC;&#x153;Summary This joint effortofwill result in a new to be (SBC) document comes inwilla house standardbuilt on Sitrinâ&#x20AC;&#x2122; s main campus. The center up to 20 horses, and newcontaining employment opportunities are also ized format information about expected. health-plan coverage that is supposed to allow consumers to SMITH SOVIK KENDRICK identify and & SUGNET, PC easily compare the benefits 250 S. Clinton St., Suite 600, Syracuse, NY 13202 available to them. n Website: The final regulations n Services: Law firm on SBCs and the relatn Total Employees: 50 ed Uniform n Top Executive: Kevin Hulslander, ManagingGlossary, Partner model temn Geographic Area Served:including Watertown, Binghamton, Utica/Rome, Rochester, Cortland, Ithaca,and Geneva,instrucplates Norwich, Oswego, Elmira, and all the counties in Central tion guides, were and upstate New York. issued Feb. 14, 2012. SOLVAY BANK The Departments VIEWPOINT of Labor, Health & 1537 Milton Ave., Solvay, NY 13209 Human Services, and nTreasury Website: began addressing some of the n Services: Full-service commercial bank offering deconcerns implementaposit accounts, surrounding mortgage lending,SBC commercial lending, tionand ininvestment numerous â&#x20AC;&#x153;FAQs About Affordable trust services, insurance products, and fraud-protection services Care Act Implementation.â&#x20AC;? FAQs VII, VIII, nIX, Total X,Employees: and XIV156 address the SBC requiren Top Executive: Paul P. Mello, President & CEO ments. n 2012 Annual Revenue: $24 million TheProjected SBC rules became effective in 2012 n 2013 Revenue: $23.6 million nand Geographic Area continue toServed: applyOnondaga, in futureCayuga, plan years. Cortland, Madison, Oneida, and Oswego the The final regulations apply to counties group inhealth state of New York plans and health-insurance issuers. The n 2012 Corporate Highlights: Solvay Bank was ranked requirement not community apply to banks stand-alone number 77 of moredoes than 5,000 in


the United States based on return on equity numbers. Additionally, Solvay Bank grew market share for deposits

in Onondaga County by 0.25 percent. n 2013 Corporate Plans/ Outlook: Plans for 2013 include the launch of mobile banking for personal banking customers and the completion of a building addition at the bankâ&#x20AC;&#x2122;s Milton Avenue headquarters.

retiree health plans or benefits that qualify SOVENA USA benefits such as standas HIPAA-excepted 1 alone Olive Grove St., Rome, NY 13441 vision or dental coverage. Plans must SBCs to currently enrolled emnprovide Website: nployees, Products: Private labelemployees and branded edible oils covformer and their (blended oils, cooking andas seed oils, as frying oils, olivewho oils, is ered dependents, well anyone specialty oils, and vinegars) for retail, foodservice, and eligible to enroll in the plan. industrial markets. FAQ clarified n Total CNYVIII Employees: 160 which circumstances nwill Top trigger Executive:the Brettrequirement Milligan, CEO to provide an nSBC 2012 Annual Revenue: $225or million to a participant beneficiary in a ngroup 2013 Projected Revenue: $240 millionplans or issuhealth plan. Generally, n Geographic Area Served: North America ers must provide the Summary of Benefits and SRC,Coverage INC. at the time of application for coverage, upon renewal of coverage, at 7502 Round Pond Road, North Syracuse, NY 13212 the time of a special enrollment, and upon n Website: request. The timing requirements for SBC n Products/Services: Research and development, distributionandvary depending on which of manufacturing, logistics events occurs. nthese Total CNY Employees: 800 n Top G. Tremont, InExecutive: general,Paul plans mustPresident provide the SBC nalong 2012 Annual Revenue:open-enrollment $287.8 million with annual materin 2013 Projected Revenue: $290.6 million als, no later than 30 days prior to the first n Geographic Area Served: U.S. the newHighlights: plan or Listed policy if a plan nday 2012ofCorporate #81year, on FORTUNE magazineâ&#x20AC;&#x2122; of the 100 Best Companies of to Work For; allowss list automatic renewals coverage. #14 on list of Best Companies WorkSBC for in NYS, Plans must provide tothe to #1special in Ohio; #9 in Texas; and #14 in Virginia. Seven patent enrolleessubmitted withinwith 90three days applications new after patents coverage issued. commences. Numerous advancements in technology in the areas of ultra-light aircraft other detection, ground-based and enAt times than open orsense, special avoid technology to help unmanned air systems to fly in rollment, plans must provide the Summary the national airspace. Chem-bio Cyber Received $20 milof contract Benefits Coverage any written lion fromand the EPA to evaluatewith the manufacture, information provided by the plan as part of use, and environmental consequences of new chemicalthe substances enteringprocess the U.S. marketplace andthan to the enrollment or, no later develop new the scientific methodologies to assesseligible, existing if first day individual becomes chemicals in commercial and consumer products. One the plan does not provide any such written of eight prime contractors on a $100 million contract materials. from the Navy Supply Systems Command Fleet Logistics If Norfolk, any of the information the SBC Center Va. Received contract from on the U.S. Armyâ&#x20AC;&#x2122;s National Ground Intelligence Center to research advanced electronic, electro-optic, and weapon system

changes between the time of application and before the first day of coverage, plans must provide an updated SBC no later than the first day of coverage. Plans must also provide an SBC within seven business days of a request, and if the document is provided electronically, recipients must have the option to receive a paper copy upon request. The FAQs also provided much-needed relief from the rigid SBC template requirements, allowing plans and issuers to make minor adjustments to the SBC format, such as changing row and column sizes, eliminating the need to repeat the header and footer on every page, and permitting information to roll from one page to another, provided the information is understandable. FAQ VIII and IX provided clarification on the electronic-delivery standards, and provided sample language for a postcard or e-card to be used in connection with website posting of the SBC. FAQ VIII also provided guidance on the requirement to provide the SBC in a culturally and linguistically appropriate manner. The federal agencies provided clarification on the second-year requirements on April 23, 2013, in FAQ XIV. While the departments originally anticipated adding a third coverage example for the second-year SBCs, FAQ XIV states that the departments are not going to require a third-coverage example at this time. FAQ

XIV extends the various enforcement relief provisions from the first year of applicability, including the coverage-example calculator safe harbor. The federal agencies provided a new second-year SBC template, which now includes two statements regarding whether the plan provides minimum essential coverage and minimum value. FAQ XIV allows plans that cannot add these two new paragraphs to continue to use the first-year template, and provide the required information by cover letter or similar disclosure instead. FAQ XIV also permits plans to remove the template material on annual dollar limits. The departments reiterate in FAQ XIV that their basic approach to ACA implementation, including the SBC requirement, will continue to emphasize assisting, rather than imposing penalties on, plans, issuers, and others working diligently and in good faith to understand and comply with the law. As insurance companies, employers, and third-party administrators work to interpret, understand, and comply with the 2014 ACA requirements, knowing the departments are continuing to adopt this approach is welcome news. ď ą Amy Zell is staff attorney and plan benefit analyst at POMCO Group. Contact her at or view her blog posts on health-care reform at go.pomcogroup. com/blog

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September 6, 2013

The Central New York Business Journal • 5B

Southern Tier native opens job-placement firm branch office BY JOURNAL STAFF

ENDICOTT — John Widrick, formerly of Binghamton, says he envisions helping hundreds of individuals find jobs in upstate New York as he works to expand a recently opened Endicott branch of the nationwide staffing firm ROLINC Staffing. After graduating high school, Widrick started working in the Fire and Water Restoration division of Bates Troy, advancing until he eventually managed the Bates Troy dry cleaning store on Rano Boulevard, according to a ROLINC news release. Widrick moved to Colorado after getting married. It was there he began his career in the staffing industry, recruiting

primarily for industries he had previously worked with in the Binghamton area. After partnering with Colorado companies to place more than 2,000 individuals in new jobs, growing his division into the third largest at ROLINC, Widrick was offered the opportunity to open a new office anywhere in the United States, according to the company. He chose to come back to the Binghamton area. The local ROLINC Staffing office is located at 423 East Main St., Suite 1, Endicott. ROLINC Staffing, headquartered in Denver, describes itself as a national

CH: Firm leases space from CBD Companies Continued from page 3B

general-liability suit, according to D’Amato. That third party can then bring a lawsuit against the workers’-compensation insurance carrier and increase the cost of a given claim, he adds. With the risk of those higher claims, several carriers aren’t “really interested” in offering workers’-compensation policies for contractors, he adds. D’Amato’s former business partner delivered word of the NYCM Group closure on the firm’s website. “It is with great sadness and regret that we announce that NYCM Group has closed its doors and has gone out of business,” wrote David Francey, CEO of NYCM Group, in an online letter to its clients and agents dated July 1. “The many challenges that faced the workers’-compensation industry and lack of markets to develop products and place business were too great and made it difficult to sustain our operations. Therefore, the decision was made to close the business,” Francey wrote. Francey has since retired, D’Amato says. D’Amato and Francey were among a group of five people who owned the NYCM Group. NYCM Group isn’t to be confused with Edmeston, N.Y.–based New York Central Mutual Fire Insurance Co. (NYCM Insurance). NYCM Group was managing a few other programs; one was sold to another agency out of state, another was “closed up,” D’Amato says. “There is really nothing more of NYCM

Group,” D’Amato says.

Joining a new agency

skilled-staffing firm that specializes in collaborating with businesses to assist in prescreening and recruiting candidates for their industries. ROLINC Staffing offers recruiting, prescreening, and payroll services to its clients, whose industries range from light industrial and skilled trades to health care, manufacturing, administrative, and more, according to the release. The firm has four offices in Colorado, one in Arizona, one in Washington State, and now one in upstate New York, according to its website ( 

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Founded on March 31, 1999, CH Insurance Brokerage, Inc. operates in a 4,500-squarefoot space in AXA Tower I at 100 Madison St. in Syracuse. The agency employs 25 people (including D’Amato) between offices in Syracuse and Rochester, along with its DHH Insurance Agency, LLC and Schillaci Agency, both in Rome. CH Insurance leases space from CBD Companies, the property manager at the AXA Towers. The Convertinos declined to disclose the agency’s revenue information, only saying that it “increased” between August 2012 and August 2013. 

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CH Insurance was familiar with D’Amato’s work for about a decade because the agency utilized NYCM Group as a partner for its clients, Convertino, Jr. says. “I thought it was a good synergy to Adam's Apple Services, Inc. Susan & Edward Judge Brackens Financial Solutions Network Tom & Lynne McKeown bring him in and grow that business but Chittenango Self Storage, Inc. Oliva Companies also have him do other things to help CH,” Ed & Svea Cook Onondaga Hearing Services Driver’s Village Pure Transformation– Arbonne he adds. Doug Eaton & Nancy Kern Kronen Ra-Lin D’Amato’s additional responsibilities will INFICON, Inc. Beth & Bruce Sherwood Jake Hafner's Restaurant & Tavern Sun Chevy & Auto Warehouse include working in claims management, Jerome Fire Equipment Co. Visions FCU large-account marketing, and sales, the Contact Reinhardt at younger Convertino says. D’Amato had mentioned the NYCM Join the movement and learn more at: Group situation to the Convertinos during a conversation near the end of May, and eventually “we ended up getting together,” Convertino, Sr. says. “It was fairly fast,” Convertino, Jr. notes. The programs CH Insurance bought existed with a specific carrier, which CH declined to name. “That insurer made an agreement with Tony and his team that they would provide For more than 30 years, Harbridge Consulting Group has the coverage,” according to Convertino, Sr. assisted employers in managing their benefit plans. Foradds more thanpiece 30 years, The program another of busiHarbridge Consulting Group ness to CH’s book of business, which allows has assisted employers in the agency to call on electrical contractors and automotive personnel thatbenefit aren’t inplans. this managing their program. CH Insurance also serves firms in the hosOur services include: pitality, manufacturing, health-care, whole UÊ “«œÞiiÊ i˜iw ÊÌÊ*>˜Ê œ˜ÃՏ̈˜} sale, distribution, and retail sectors. “As an independent agent, we write workUÊ/À>`ˆÌˆœ˜>Ê iwʘi`Ê i˜iwÊÌÊ>˜`Ê >Ã…Ê >>˜Vi ers’ comp[ensation policies] for all those ÊÊÊ*i˜Ãˆœ˜Ê*>˜ÊVÌÕ>Àˆ>Ê`“ˆ˜ˆÃÌÀ>̈œ˜Ê>˜`Ê classes,” the younger Convertino says. ÊÊÊ œ˜ÃՏ̈˜}Ê-iÀۈViÃ

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6B • The Central New York Business Journal

September 6, 2013

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Food Bank of Central New York

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At VIP Structures we look for every opportunity to provide you with exciting new ways to get more for every construction dollar you spend. At Food Bank of Central New York we included a tubular daylighting system that provides natural lighting in their second floor training/conference room.

Building Facilities, Transportation, Precast Concrete & Land Surveying Services

For just a little more money up front, they get free daytime solar lighting year-round, forever! The system is so effective, meetings are often held in the training/conference room without any overhead lighting.

Vernon Office: Corporate Headquarters: Delhi Office: 4873 NYS Route 5 860 Hooper Road 97 Main Street Suite 1 Vernon, New York 13476 Endwell, New York 13760 Delhi, New York 13753 Phone: 315.953.4200 Phone: 607.231.6600 Phone: 607.746.3192 Fax: 315.953.4202 Fax: 607.231.6650 Fax: 607.746.3194

One Webster’s Landing Syracuse, NY 13202 (315) 471-5338 | 471-5373 (Fax) Architecture








Property Management

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VIP Structures B&W Ad / Business Journal “What Does Building Green Really Mean?” #2 1/4 Page / 4.875 x 6.375 inches Artwork prepared by Anne Sabach / 607-842-6843

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Deadline: September 10, 2013

For more information, contact Joyl Clance at (315) 579-3917 or email Presenting Sponsor: Supporting Sponsors: Media Sponsors: Produced By:



The Central New York Business Journal • 7B

September 6, 2013



Ranked by No. of CNY Licensed Engineers

Research by Nicole Collins (315) 579-3911 Twitter: @cnybjresearch

2. Don’t be left off the Lists!


September 13

Risk-Management Providers

September 20

Largest Private-Sector Employers


September 27

Business Law Firms

October 4

Credit Unions


October 11


October 18

Commercial Builders

6. 7. 8. 9. 10. 11.

NOTES CHA, tied at number 9 on last year’s list, and Plumley Engineering, tied at number 20, did not respond this year. Footnotes: 1. Engineering Concentrations: AR= architectural, CH= chemical, CV= civil, CN= construction, EL= electrical, EN= environmental, GE= geotechnical, IN= industrial, IS= inspection, ME= mechanical, PL= planning, PB= plumbing, PR= protection, SA= sanitary, ST= structural, SV= surveying, TR= transportation, OT= other

ABOUT THE LIST Information was provided by representatives of listed organizations and their websites. Other groups may have been eligible but did not respond to our requests for information. While The Business Journal strives to print accurate information, it is not possible to independently verify all data submitted. We reserve the right to edit entries or delete categories for space considerations.

What constitutes the CNY Region? Central New York includes Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Seneca, St. Lawrence, Tioga, and Tompkins counties..

Need a copy of a list? Electronic versions of all our lists, with additional fields of information and survey contacts, are available for purchase at our website,

Want to be on the list? If your company would like to be considered for next year’s list, or another list, please email

12. . 14. . 16. . . 19. 20. . . 23. . . .



Engineering Concentrations1 CH, CN, CV, EL, EN, GE, IN, ME, PB, PL, SA, ST



No. of LEED Prof. 40



Name Address Phone/Website O'Brien & Gere 333 W. Washington St. Syracuse, NY 13202 (315) 956-6100/ C&S Companies 499 Col. Eileen Collins Blvd. Syracuse, NY 13212 (315) 455-2000/ GHD Consulting Services Inc. One Remington Park Drive Cazenovia, NY 13035 (315) 679-5800/ Barton & Loguidice, P.C. 290 Elwood Davis Road Liverpool, NY 13088 (315) 457-5200/ Stantec 111 Grant Ave. Endicott, NY 13760 (607) 321-6100/ Delta Engineers, Architects, & Land Surveyors, P.C. 860 Hooper Road Endwell, NY 13760 (607) 231-6600/ Hunt Engineers, Architects & Land Surveyors, PC 100 Hunt Center Horseheads, NY 14845 (607) 358-1000/ Beardsley Design Associates 64 South St. Auburn, NY 13021 (315) 253-7301/ McFarland-Johnson, Inc. 49 Court St., Metrocenter Binghamton, NY 13902 (607) 723-9421/ Bernier, Carr & Associates 327 Mullin St. Watertown, NY 13601 (315) 782-8130/ John P. Stopen Engineering, LLP 450 S. Salina St., Suite 400 Syracuse, NY 13201 (315) 472-5238/ AECOM Technical Services Northeast Inc. 5015 Campuswood Drive East Syracuse, NY 13057 (315) 432-0506/ Tetra Tech Architects & Engineers 10 Brown Road Ithaca, NY 14850 (607) 277-7100/ Shumaker Consulting Engineering & Land Surveying, P.C. 143 Court St. Binghamton, NY 13901 (607) 798-8081/ Lochner Engineering, P.C. 181 Genesee St., Suite 300 Utica, NY 13501 (315) 793-9500/ Keystone Associates Architects, Engineers and Surveyors, LLC 58 Exchange St. Binghamton, NY 13901 (607) 722-1100/ Klepper, Hahn & Hyatt 5710 Commons Park Drive East Syracuse, NY 13057 (315) 446-9201/ Gomez and Sullivan Engineers 288 Genesee St. Utica, NY 13502 (315) 724-4860/ RAM-TECH Engineers, P.C. 6100 Fairway Drive Syracuse, NY 13211 (315) 463-7716/ Sack & Associates Consulting Engineers, PLLC 721 E. Genesee St. Syracuse, NY 13210 (315) 471-4013/ Fagan Engineers & Land Surveyors, P.C. 113 E. Chemung Place Elmira, NY 14904 (607) 734-2165/ Larson Design Group 8836 State Route 434 Apalachin, NY 13732 (607) 258-0090/ Bergmann Associates, Inc. 224 Harrison St. Syracuse, NY 13202 (315) 422-5200/ St. Germain & Aupperle Consulting Engineers, LLP 6000 W. Genesee St. Camillus, NY 13031 (315) 488-3550/ Ryan-Biggs Associates, P.C. 4592 Jordan Road Skaneateles Falls, NY 13153 (315) 685-4732/ Fisher Associates 120 E. Washington St. Syracuse, NY 13202 (315) 422-4822/


% of Business: No. of CNY Licensed Engineers — Total CNY Employees 82 — 375






Top Executives James A. Fox, CEO R. Leland Davis, President & COO Joseph M. McNulty, CFO

Year Estab. 1945

65 — 292








Orrin MacMurray, Chairman Ronald L. Peckham, President & CEO John Trimble, President & COO


62 — 180








Gerald C. Hook, U.S. East Operating Center Manager


40 — 144








Nicholas J. Pinto, President


30 — 115









27 — 110








Robert Gomes, President & CEO Brian Larson, Vice President Thomas Walsh, Senior Principal Michael Heikkila, Senior Associate Anthony R. Paniccia, President & CEO David J. Chambers, CFO James R. McDuffee, VP & COO

23 — 90








Daniel Bower, President & CEO


17 — 62








Richard C. Elliott, President


16 — 57








Richard J. Brauer, President & CEO


15 — 85








Bernard H. Brown, CEO


12 — 28








James F. Kaplan, Managing Partner


10 — 85








10 — 47


AR, CN, CV, EL, EN, GE, 19.5 ME, PB, PL, ST, TR

8 — 46








Linda M. Shumaker, President & Managing Principal Ammon A. Bush, VP & Senior Manager Geomatics/Survey & Mapping


8 — 13








James W. Bishop, President & CEO


7 — 39






Kenneth D. Ellsworth, Managing Member


7 — 26








Richard L. Applebaum, President Gordon P. Hyatt, VP James A. D'Aloisio, Secretary-Treasurer


7 — 15









6 — 25








Jerry A. Gomez, President & Managing Partner Thomas J. Sullivan, VP & Managing Partner Ravi Raman, President & CEO Anthony J. Borick, Managing Partner

5 — 33








5 — 22








5 — 18



4 — 14





4 — 9








Richard P. Aupperle, III, Partner


4 — 7








Paul A. Rouis, President & CEO Jamie L. Davis, VP Jack Healy, VP


4 — 5








Claire Fisher, President & CEO


AR, CN, CV, EL, EN, GE, 35 IN, IS, ME, PB, PL, SA, ST, SV, TR, OT


31.4 2.9

49.4 31.1



Mark Fiorini, Syracuse Operations 1968 Manager Jim Kaczor, Western & Central NY Office Manager Brian Sullivan, President 1964

Paul C. Sack, Principal



James B. Gensel, President 1985 David G. Fagan, VP of Engineering Daniel L. Walter, VP of Field Services and Surveying 5.1 17.7 42.9 Keith S. Kuzio, CEO 2012 Brenda I. Nichols, SVP & CFO Paul H. Lee, SVP/National Market Leader-Energy 10 20 0 Thomas C. Mitchell, President & CEO 2007 Charles Bertuch, Office Manager

8B • The Central New York Business Journal

September 6, 2013

135 E. Frederick St. Binghamton, NY 13904 Phone: (607) 724-2111 KEY STAFF Maria Dibble $69,215 Jennifer Watson Paula Bartlow Casey Flanagan Rachel Pappas


Contributions & Grants Program Services Investment Income Other Total Revenue

Salaries & Employee Benefits Other Total Expenses Deficit for the Year

BOARD MEMBERS Binghamton University

Rural Health Network Binghamton Housing Authority

MISSION “STIC’s mission has three parts. We provide assistance and services to people with all disabilities of all ages to increase their independence in all aspects of integrated community life. We also serve their families and friends, as well as businesses, agencies, and governmental entities to enable them to better meet the needs of people with disabilities. Finally, we educate and influence our community in pursuit of full inclusion of people with disabilities.”

PROGRAMS & SERVICES Provides peer counseling, housing assistance, advocacy, service coordination, consumer-directed personal assistance, day and community habilitation, employment assistance, transition from institutions into the community, and much more.

RECENT ORGANIZATIONAL HIGHLIGHTS STIC recently received an award to provide in-person assistance to enroll individuals in New York State of Health, the state’s healthinsurance exchange.

STIC facts  Founded: 1983  Employees: 350 to 400 (includes part-time workers)  Volunteers: Varies; during special events the number could be as high as 50  Service area: Broome, Chenango, and Tioga, with additional counties per specifics of contract requirements


$5,642,764 $1,066,296 $6,709,060 -$140,582

Southern Tier Independence Center awarded health-care grant JOURNAL STAFF

Jean Van Buskirk

$2,006,173 $4,547,105 $8,455 $6,745




Linda Giese Suronda Gonzalez Emily Jensen Rena Kovac Michael May Karyn Anne Petracca Jack Salo Milrene Smith Dave Tannenhaus Jean Van Buskirk Carl Wokan

Revenue Sources

Profiling local nonprofit organizations


Executive Director Executive Director’s 2011 Compensation Assistant Director Comptroller Human Resources Coordinator Fiscal Manager


Fiscal year ending Dec. 31, 2011

rof r np ne No or C

Southern Tier Independence Center

BINGHAMTON — The Southern Tier Independence Center (STIC), a community-based advocacy and service nonprofit that provides assistance to disabled individuals, has been awarded a grant to aid individuals with the state’s new health benefit exchange. “It’s hard to raise money as a nonprofit,” says Maria Dibble, executive director of STIC. Currently, the nonprofit holds just one big fundraiser a year, a Halloween event featuring a haunted maze through the 7,500square-foot basement of STIC’s 62,000square-foot building at 135 Frederick St. in Binghamton. Dibble was amazed how excited her staff gets about the event. “I’ve never seen people so into Halloween,” she quips. In 2012, STIC’s third annual Haunted Halls of Horror drew a crowd of more than 2,500 people and netted the nonprofit $32,198. It was the best year so far. STIC generated $8 million in revenue in 2012, up from $6.5 million in 2011. With Medicaid as its largest revenue source, and only one fundraiser, what else does STIC do to supplement its income? “We do a lot of grant writing,” says Dibble. STIC was recently awarded a grant to assist individuals in obtaining insurance through New York State of Health, the state’s health-insurance exchange. The nonprofit will receive about $815,000 a year for five years to provide this service. The grant funding will help pay for staffing, training, equipment, and the start-up money for rental offices in each county. The project, called the In-Person Assister Navigator Program, will work to provide information to consumers about their health-insurance options, assist them in selecting the best plans for their needs, and finally, enroll them in the plan of their choice. STIC will offer this service in nine Southern Tier counties, but not Broome County, where STIC is based. Another Binghamton nonprofit,

Mothers and Babies Perinatal Network, was awarded Broome County for this program, according to Dibble. As the lead agency of the program, STIC will cover Cortland, Chenango, Tioga, and Tompkins counties. Two subcontractors will support the other counties. Catskill Center for Independence in Oneonta will cover Schoharie County and the AIM Independent Living Center in Corning will serve Allegany, Chemung, Schuyler, and Steuben counties. The three agencies will conduct outreach to all parts of the nine counties by offering daytime, evening, and weekend hours at a variety of locations, including a designated office in each county. Consumers will be able to enroll beginning in October, with the health plan going into effect in January. STIC has one person on staff so far who will work on this program, but will also hire six additional staff members. The other subcontractors will also hire more staff specifically for this program. “Plenty of work to go around. Sure of that,” says Dibble.

STIC’s role

STIC believes individuals should have no barriers to independent living, that their disability is a part of who they are, not something that should hold them back. Dibble, an advocate who has led protest rallies, lobbied the government, and written papers, explains that in the past disabled people have had their dreams deferred or ruined by skeptics. It’s rather degrading for people to assume that you can’t do certain things because you’re disabled, says Dibble. STIC’s job is to provide assistance for disabled individuals so that they can achieve what they want without having to jump through hoops. One of STIC’s priorities is to help people with disabilities move out of institutions such as nursing homes, developmental centers, group homes, as well as help divert people from

these placements. In 2012, STIC’s efforts prevented 102 individuals from entering an institution and helped 64 people leave an institution to enter the community. On average, STIC assists between 3,000 and 3,500 people each year. STIC manages these services with 400 employees based in Broome County. To serve on the STIC board, an individual is required by law to have some type of disability. Many of the management staff members also have a disability, including Dibble. She’s been blind since she was 7 or 8 years old, a result of glaucoma. Dibble’s twin brother, who is also blind, recently began working for STIC.

Three decades of service

In 1983, four individuals started STIC with a single grant from the New York State Education Department for $100,000. Dibble was one of the original co-founders. Dibble isn’t just an advocate of the integration of disabled people into the community, because “it’s the right thing to do.” It was also something she was taught growing up. “I was raised to believe that there wasn’t anything I couldn’t do just because I was blind,” says Dibble. The Binghamton University graduate has been executive director since the organization’s inception and now she leads it into its 30th year. On June 1 of this year, STIC celebrated its anniversary by holding a free community carnival at its location on Frederick Street. About 700 people attended the event, according to Dibble, including Binghamton Mayor Matthew Ryan. On Dec. 12, the nonprofit is planning an open-house event with hallway displays of pictures and articles to show how the organization has changed and grown over the years. This date closely coincides with the organization’s official opening date of Dec. 16, 1983.  Contact Collins at

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September 6, 2013 Issue of The Central New York Business Journal

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September 6, 2013 Issue of The Central New York Business Journal