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BUSINESS JOURNAL C
Vol. XXVII • No. 34
August 23, 2013 • $2.00
Local executives discuss keys to success in tough business climate
Shawn O’Hara, founder of CoWork Binghamton, observes the renovation progress.
BY NICOLE COLLINS
BINGHAMTON — A local businessman has plans to launch a coworking space in downtown Binghamton. CoWork Binghamton, a startup by Shawn O’Hara, provides an office-like setting for creative professionals and entrepreneurs who normally work from their homes or in coffee shops. The 1,800-square-foot space will open in midSeptember in the newly renovated Lackawanna Train Station, at 45 Lewis St., across from NYSEG
See 500, page 7
Coworking space coming to Binghamton JOURNAL STAFF
BY ADAM ROMBEL
SYRACUSE — Surviving the “new normal” economy, meeting aggressive business-growth goals, tapping global markets, and engaging employees and customers — these were among the topics that a panel of four area business executives and one nonprofit leader discussed at the Business Journal 500 event on Wednesday morning, Aug. 21, at the Genesee Grande Hotel in Syracuse. Rob Simpson, president of CenterState CEO and moderator of the panel discussion, asked the panelists how their organizations are adapting to a “new normal” economy featuring tepid growth, rapid change, and constant business uncertainty. Nice N Easy Grocery Shoppes responded to the trend of consumers driving less and buying less gasoline by “tossing out” the traditional convenience-store model and “going bigger,” said Fran Duskiewicz, senior executive VP at the Canastota–based company. That included building bigger stores that offer more amenities typically found only at larger supermarkets and even hiring executive chefs, he noted. Peter Belyea, president of CXtec and TERACAI, which sell networking equipment
See COWORK, page 8
PHOTO COURTESY OF BRIGIT PLATE, BREE ELSYE IMAGING
New York manufacturing conditions improve for a third straight month BY ERIC REINHARDT JOURNAL STAFF
onditions for New York manufacturers improved “modestly” for a third consecutive month
in July. That’s according to the August 2013 Empire State Manufacturing Survey that the Federal Reserve Bank of New York released Aug. 15.
The survey’s benchmark indicator, the general business-conditions index, was “little changed” from last month at 8.2, according to the New York Fed. Trends are more important than one-month snapshots, says Randall Wolken, president of the Manufacturers Association of Central New York (MACNY). “A third consecutive month where you see modest improvement is posi-
tive … trending in the right direction,” Wolken says. The new-orders index slipped four points to 0.3, and the shipments index fell seven points to 1.5, suggesting that both orders and shipments were “flat,” the New York Fed said in a news release. The survey also found the prices-paid See SURVEY, page 9
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CNYBJ BRIEFS News of note for and about Central New York businesses
Syracuse CVB president to serve on national travel board SYRACUSE — The Syracuse Convention & Visitors Bureau (SCVB) announced that David Holder, president, has been selected to serve on the United States Travel Association’s Destinations Council board of directors for a two-year term through 2015. Holder The U.S. Travel Association’s Destinations Council’s mission is to connect destination marketing organization (DMO) professionals from across the nation to provide a forum for DMOs to promote best practices, according to an SCVB new release. Additionally, the Destinations Council provides destinationmarketing-specific insights to guide the U.S. Travel Association’s strategic direction and develops educational programs for the travel industry. As a board member, Holder will have the opportunity to elevate the profile of the Syracuse Convention & Visitors Bureau and to interact with a diverse group of tourism peers from destinations throughout the country, the SCVB contends. Holder has more than 15 years experience in the tourism industry and has led the tourism marketing and sales initiatives of the SCVB as president since 2006. The SCVB is Onondaga County’s accredited DMO for tourism-related economic development. The bureau says that direct visitor spending averages almost $800 million annually in Onondaga County, supporting more than 16,700 jobs in the county and generating more than $100 million in tax revenue.
Cornell lecture series brings hospitality industry leaders to campus ITHACA — The Cornell School of Hotel Administration (SHA) announced it will feature leading hospitality executives in the Deans Distinguished Lecture Series (DDLS) throughout the fall semester. Established 85 years ago, the DDLS includes leaders from every segment of the hospitality industry, who speak to students about career paths, views on successful management styles and business strategies, and insights on critical industryrelated issues, according to the Cornell SHA. “Students learn about a variety of industry sectors and what it takes to be successful in these areas, and they discover how good leaders use every challenge and opportunity as a learning tool,” Michael Johnson, dean and E. M. Statler professor of hotel administration, said in a news release. Johnson will give the first lecture of the series on Aug. 30. In addition to Johnson, the DDLS 2013 schedule also includes Michael C. Ford, vice president, diversity and inclusion, Hilton Worldwide (Sept. 13); Lisa Holladay, vice president, brand management and guest experience, the Ritz-Carlton Hotel Company (Nov. 1); Katherine Hammett, director, diversity and inclusion, Hyatt Hotels Corp. (Nov. 8); and Dara Khosrowshahi, president and CEO of Expedia, Inc. (Nov. 22). All lectures are held at 1:25 p.m. in the Alice Statler Auditorium at the School of Hotel Administration. Lectures are free and open to the public, and open seating is available in the balcony of the auditorium. For a complete list of lectures and dates, visit http://www.hotelschool.cornell.edu.
August 23, 2013
New York state renames health-benefit exchange New moniker is NY State of Health BY ERIC REINHARDT JOURNAL STAFF
he New York Health Benefit Exchange, the state’s healthinsurance exchange under the federal health-care reform law, is now called “NY State of Health.” Donna Frescatore, executive director of the New York Health Benefit Exchange, on Aug. 20 made the announcement during a late-morning, online presentation. DDB New York, a New York City advertising agency, developed the new name and logo and the accompanying advertising campaign that will launch in the fall, according to Frescatore. Leo Mamorsky, executive-group account director from DDB New York, joined Frescatore on camera during the announcement to explain the meaning of the new name. “Our work focused on creating a name that is distinctive and unique to New York that is emotional, not just a functional description, and will last for years and truly stand for something all New Yorkers can be proud of,” Mamorsky said. NY State of Health is described as a marketplace for New Yorkers to buy “affordable, comprehensive coverage,” Frescatore said. The exchange is preparing for the open-enrollment period beginning on Oct. 1, the period when New Yorkers “can shop, compare, and enroll in low-cost, high-quality health plans,” she added. The health-care reform law, officially known as the Patient Protection and Affordable Care Act of 2010, requires individuals to have health-insurance coverage as of Jan. 1, 2014, or pay a penalty. In her online presentation, Frescatore also provided an update on the steps the health-benefit exchange has taken to prepare for the open-enrollment period. The New York Health Benefit Exchange in July announced the navigator program, which provided grants to 50 organizations that will provide enrollment assistance
ERIC REINHARDT/THE CENTRAL NEW YORK BUSINESS JOURNAL
Donna Frescatore, executive director of the New York Health Benefit Exchange, announces its new name, “NY State of Health,” and provides updates on its preparations for the October open-enrollment period during an Aug. 20 online presentation. across New York, Frescatore said. “Training and certification of navigators begins next week throughout the state,” she added. Hundreds of licensed insurance brokers have already completed training and others will finish their training in the coming weeks, Frescatore said. In addition, NY State of Health has started the training process for its customer-service specialists. “They will be prepared to start answering questions from New Yorkers in midSeptember,” Frescatore said. New Yorkers “can be assured” that they will have “qualified, trained individuals ready to assist them in all areas of the state,” she contended. Gov. Cuomo in July also announced approval of rates for health-insurance plans that will participate in the exchange.
Participating health plans
Some of the health plans that will participate in the exchange include Rochester–
based Excellus BlueCross BlueShield (BCBS), which is Central New York’s largest health insurer. The approved carriers also include Schenectady–based MVP Health Care; Minnetonka, Minn.–based UnitedHealthcare; and Albany–based Capital District Physicians’ Health Plan. Albany–based Fidelis Care is also included in the group of approved carriers The health insurer has been preparing to participate in the exchange “for over a year,” the company said in an Aug. 20 news release. The process involved all Fidelis Care departments, additional hiring, and a “particular emphasis” on developing and improving its information-technology infrastructure, the company said. Fidelis Care operates a regional office at 5010 Campuswood Drive in DeWitt. Health plans available through the state exchange are organized by “metal” levels, including bronze, silver, gold, and platinum, and are based on benefit design and level of cost sharing, according to Fidelis Care. Frescatore also addressed the cost issue during her announcement. “[Gov.] Cuomo had previously announced that, on average, premiums for individuals who buy their coverage directly will be reduced by 53 percent from today’s premiums,” she said. In addition, more than 75 percent of New Yorkers who buy coverage for themselves will qualify for tax credits to help them further reduce their costs. A new tax-credit calculator is available on the website where individuals can see the tax credits they may qualify for and the cost of various plans that serve their area, she said. To see what plans are available in their area, New Yorkers can access an interactive map on the exchange’s website, NYStateofHealth.ny.gov, Frescatore said. Contact Reinhardt at email@example.com
August 23, 2013
Area jobless rates fell by one percent or more in July BY ERIC REINHARDT JOURNAL STAFF
nemployment rates in the Syracuse, Binghamton, and Utica–Rome regions fell by at least one percentage point in July when compared to the same month in 2012, according to the latest New York State Department of Labor data. The jobless rate in Syracuse was 7.4 percent in July, down slightly from 7.5 percent in June, but down sharply from 8.9 percent in July 2012. The rate in the Utica–Rome region decreased to 7.4 percent last month from 7.6 percent in June and 8.6 percent in the year-ago period. The unemployment rate in the Binghamton region was 7.6 percent in July, down from 7.7 percent in June, and much lower than the 9.1 percent rate posted in July 2012, according to figures from the state Labor Department. The unemployment rates in most areas of the state are down, says Mark Barbano, regional economist with the New York State Department of Labor, who is based in Utica. But the statewide ranking of individual county-unemployment rates “hasn’t changed a lot,” he says. For example, the Utica– Rome area includes Oneida and Herkimer counties. In July 2012, Oneida County was ranked 36th for unemployment out of the 62 counties in the state. “This year, they’re at number 34,” Barbano says. With July 2013 unemployment rates of 7.4 percent, both Chautauqua County and Orange County are also ranked 34th statewide. In July 2012, the unemployment rate of 8.3 percent in Herkimer County ranked 23rd statewide. A year later, Herkimer’s jobless rate of 7.2 percent ranks 28th statewide, along with Madison, Monroe, and
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The Central New York Business Journal • 3
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State rate = 7.6 percent
York State New York rate = 7.6 percent NewCounties, Essex according to figures from the state Labor Department When asked about the 1.2 percent decline in the Utica–Rome, Barbano pointed to the improving jobs numbers. In the Utica–Rome area, the total nonfarm job count rose 900 to 130,300. If you subtract the public-sector from that figure, the private-sector job count was up 1,300 year-over-year, Barbano says. The leisure and hospitality sector gained 600 jobs; trade, transportation, and utilities added 1,200 jobs; and education and health services gained 100 jobs between July 2012 and this past July, according to figures from the state Labor Department. The government and manufacturing sectors each lost 400 jobs, and the construction sector lost 100 positions since July 2012, the department reported. The Utica–Rome area remains “in the middle of the pack,” compared to the rest of the state, Barbano says. The New York counties with among the highest unemployment rates in July include St. Lawrence at 9.3 percent and Oswego at 9 percent. Bronx County had
Bronx the state’s highest jobless rate in July at 11.9 percent. Kings New County was also York New York among the areas with the highest rates at Queens Queens 9.6 percent. Tompkins, Yates, and Saratoga counties Kings registered the second lowestKings unemployment Richmond rate at 5.6 percent. Hamilton County had the Richmond state’s lowest jobless rate in July at 4.2 percent, the state Labor Department said. The rates are calculated following procedures prescribed by the U.S. Bureau of Labor Statistics, according to the state Labor Department. The state’s private-sector job count rose by 129,300 between July 2012 and this past July. The New York Labor Department last week reported the state’s unemployment rate at 7.5 percent in July, remaining at its lowest level since February 2009. The unemployment rate as determined by the federal government is calculated primarily on the results of a telephone survey of 3,100 households (out of more than 7 million) in New York. The data isn’t seasonally adjusted, meaning the figures don’t reflect seasonal influences such as summer hires or holiday hires.
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August 23, 2013
CNYBJ CANVASS Here are the results of the latest poll on cnybj.com:
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Ithaca firm wins Navy contract to improve software security ERIC REINHARDT JOURNAL STAFF
ITHACA — The U.S. Navy has awarded Ithaca–based GrammaTech, Inc. a contract to develop a tool that will enable computer systems to understand and react to malicious attacks. GrammaTech says it is a software developer that specializes in software-assurance tools and cybersecurity products. It is difficult to actively monitor systems to detect and respond to breaches because “misbehaving software is not characterized by some universal pattern,” GrammaTech said in a news release. The firm, a spinoff from Cornell University, didn’t release details on the value of the contract. In this project, GrammaTech researchers will use a combination of automatic-program analysis and manual-tuning techniques to develop a tool for creating a model of a system’s intended behavior, the company said. The model is meant to capture its “most important” properties and determine what low-level events to track in order to observe the system’s critical behavior, according to GrammaTech. This tool will be “easy” for developers to use, and that’s “important,” Tim Teitelbaum, chairman and CEO of GrammaTech, said in the news release. “As the developer codes, the tool will capture his or her notion of what behavior is expected by creating a model that specifies a boundary the application shouldn’t cross. Our runtime monitors will then look for
any unexpected behavior and take corrective action, even if the application has been compromised,” Teitelbaum said. Its development will provide securitycritical systems with an “extra layer” of protection against attacks, including attacks that don’t involve unusual system-call activity, the firm said. The federal government, financial institutions, and companies whose systems require “strenuous”security protection will “immediately” find the technology useful, according to GrammaTech. The firm’s staff includes Ph.D. experts in static analysis and an engineering team which are focused on creating analysis algorithms, according to GrammaTech. Founded in 1988 and headquartered in Ithaca, GrammaTech also operates a regional office in Davis, Calif., noted its website. Its customers include Bethesda, Md.– based Lockheed Martin (NYSE: LMT), Falls Church, Va.–based Northrop Grumman Corp. (NYSE: NOC), and NASA, according to its website. In addition, education institutions, startups, and government agencies use the firm’s static-analysis tools, the company said. The firm has distributors servicing the United Kingdom, Scandinavia, France, Switzerland, Belgium, Germany, Austria, Israel, Japan, and Korea, according to the GrammaTech website. Contact Reinhardt at email@example.com
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The Central New York Business Journal • 5
August 23, 2013
Upstate Shredding State AG settles with dozens of CNY contractors acquires Reamer over home-improvement Recycling of Ithaca law violations
A crane picks up pieces of metal at Reamer Recycling.
BY JOURNAL STAFF
BY JOURNAL STAFF
ome-improvement contractors in the Syracuse, Utica–Rome, Watertown, and Binghamton regions were among those reaching a settlement with the state over violations of New York’s law on home-improvement contracts. New York Attorney General Eric Schneiderman on Aug. 15 announced a settlement with a total of 211 contractors, including 16 in the Syracuse area, 18 in the Utica– Rome region, 35 in the Watertown area, and 48 in the Binghamton region. Schneiderman’s office didn’t name any of the contractors who agreed to settle. The attorney general’s office conducted an investigation that revealed “widespread violations” of the law, including failure to provide
written contracts or to honor the most basic terms of consumers’ work agreements, his office said. The 211 contractors have signed an agreement to end their “unlawful” conduct and pay penalties and fines, the office said. The contractors have agreed to do home-improvement work using only underwritten contracts that comply with the law. They’ll also place all advance deposits into a customer account at a local bank. Each contractor paid penalties and costs ranging up to $1,500, according to the attorney general’s office. When dealing with a homeimprovement contractor, Schneiderman’s office advises consumers to obtain and check with references, obtain proof of insurance from the contractor, obtain the work order in writing, and to never pay the full price up-front.
ITHACA — Upstate Shredding, LLC, the largest, privately owned scrap dealer on the East Coast, and its sister business Ben Weitsman & Son, Inc. recently announced the acquisition of the assets of Reamer Recycling, Inc. in Ithaca. The all-cash transaction will close in about a month, Upstate Shredding said in a news release. It didn’t disclose the price or other financial terms. The company’s post-purchase plans include paving the facility, renovating its buildings, and installing new equipment, Adam Weitsman, president of Upstate Shredding and Ben Weitsman, said in the release. “We will also be landscaping the property and installing brand new fencing as we make this location much more aesthetically appealing for the neighbors and the community,” Weitsman said. Bill Reamer, Reamer Recycling’s former owner, will “stay on” to assist the incoming management team during the short transition period. Reamer owned the recycling company, located at 105 Cherry St., for about 12 years. The site has been home to recycling operations for more than 75 years, according to Upstate Shredding. An earlier owner, Wallace Industries, sold the business to Reamer in 2002. The new Upstate Shredding operation is the firm’s second location in Ithaca, joining the nearby
AW A R D S
PHOTO COURTESY OF WWW.REAMERRECYCLING.COM
steel-distribution center at 132 Cherry St. In addition to the Ithaca facilities, Ben Weitsman also operates New York scrap yards in Syracuse, Binghamton, Owego, Rochester, Albany, Allegany, and Jamestown, along with Pennsylvania locations in New Castle and Scranton. The Albany location, a retail-scrap yard and export-shipping facility at the Port of Albany, opened last weekend. The firm has plans to build a new scrap-metal recycling facility in Liberty in Sullivan County. Upstate Shredding also plans to install a shredder at the scrap yard in New Castle, Pa. The company maintains its primary shredder at the location in Owego. The company expects to process 1 million tons of ferrous scrap and 200 million pounds of nonferrous scrap by 2014. The Upstate Shredding and Ben Weitsman plan for expansion includes additional yards in both New York and Pennsylvania. Discussions on future possible acquisitions are under way, the business said. Upstate Shredding-Ben Weitsman generated more than $500 million in revenue in 2012.
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6 • The Central New York Business Journal
Preparing for Disaster A
re you ready for disaster? Not to be overly gloomy, but disaster planning should be high on your list of priorities followed closely by review and testing of the plan. Among the categories any disaster plan should address are personnel, records, and assets. It comes as no surprise that one of the foremost concerns expressed by employers surveyed is for the individuals they employ. An organization should maintain a current employees list at all times and some manner by which to track attendance and location of employees. ACCOUNTABILITY In an emergency situation, the first order of business is to account for all employees and ascertain their physical safety. Fire and emergency evacuation drills should be documented and practiced periodically. Some organizations deem it prudent to es-
tablish a safety room. Such space should be stocked with water and first-aid equipment. Communication is critical in times of emergency, so employees should have a list of cell phone and home telephone numbers for all employees to access in the event of an emergency. Many organizations employ a communications tree. In terms of safeguarding assets, it’s wise to maintain an up-to-date inventory of furniture, computers, and equipment including digital photos to facilitate and support updates to insurance policies. Business records carry their own set of challenges in terms of ensuring safety. While many organizations have moved to a paperless environment for archiving information, there is still a risk before data is converted to an electronic format. By implementing procedures aimed at minimizing the length of time before information is electronically stored will greatly reduce exposure to loss. And who wants to call a client to explain how their original documents met their demise under your watch? At the crux of any successful venture is
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an effective communications plan. Disaster recovery is no exception. Beyond the employee phone tree, a means of reaching out to clients as well as handling incoming calls is important. Rerouting calls to an individual’s phone or a call center are among the options available. Web communications can continue with limited interruption when adequate backup systems are employed. By having a communications plan in place an organization can greatly limit stress for employees and customers alike. Business documents need to be accessible, which makes going paperless before disaster strikes a logical choice, and with the current cloud trend, numerous options are readily available. By electronically storing documents and information, your office can be up and running either virtually or in temporary quarters. Employees will need to know they have access to compensation, and in the case of widespread disaster, there may be a need to provide emotional and physical support to affected families. Once your most valued possessions and enterprise risks have been identified, it is time to turn to specific scenarios that might occur. Fire? Tornado? Flood? (Yes, even here in upstate New York — just ask our friends in the Mohawk Valley and Southern Tier.) Perhaps it is wise to consider what happens differently during work
hours versus after-hours. In any event, it is important to have a documented plan that can be implemented quickly. The plan should prioritize what needs to be attended to and provide specific steps, activities, and desired outcomes. A clearly defined checklist can help ensure that tasks are not overlooked. What should be considered? Contacting banks, courier services, insurance carriers, telephone-service providers all rank among the top priorities for recovery, but be sure that the most clearly communicated point to all employees is to call 911 and vacate the premises immediately. For so many reasons, clear communication to all levels of employees and an expectation of compliance are key. Sounds simple, but this point is so important. All of the logistics can seem overwhelming but, like so many things, provide a reward for good planning. One of the most overlooked aspects of a disaster plan is proper insurance. Your CPA can provide assistance in determining values and guidance in maintaining inventories and operational documents. Don’t be content with the notion that trouble won’t bother your business. Be prepared. q Gail Kinsella is a partner in the accounting firm of Testone, Marshall & Discenza, LLP. Contact Kinsella at email@example.com
The Central New York Business Journal • 7
August 23, 2013
Is Obamacare Responsible for a Jobless Recovery? T
hree years ago, after the Patient to determine size, they are not counted Protection & Affordable Care Act when determining the penalty to the firm. (ACA) passed, I wrote an article en- As a result, firms have an incentive to keep titled “Obamacare is the Worst Legislation part-time workers, thus avoiding paying a in 75 Years.” As more of the effects of the fine for them, even if they have over 50 FTE law have become apparent, that assess- employees. ment has only been reconfirmed. Companies with fewer than 50 FTE emI wrote, “The reployees are exempt cently passed healthfrom these fines as well care legislation marks as many other burdena crucial turning point some federal employin the economics of ment regulations. our country. It is imEconomically, this is possible to predict all fortunate. Most hirthe unintended conseing happens in smaller quences that will result firms, whereas larger from such a sweeping firms often consoliincrease of federal date their workforce powers.” to reduce expenses. Three years later, Burdening small firms marotta on money some of the unintended would have extended consequences of ACA unemployment even have revealed themselves. In particular, it longer. isn’t good for multiple-location restaurants These smaller companies have a great and the starter jobs they create. incentive to keep their employee count ACA encourages everyone to get health- under this magic number. We heard aneccare insurance by punishing those who dotally that one local firm told the business don’t. The premium costs and health-care manager that if he allowed the hiring of a coverage of these insurance policies are 50th employee, he would be fired to bring regulated. Anyone who refuses to buy the number back under the limit. health insurance or doesn’t get it through Multiple-location restaurants are caught her employer must pay a fine of 2.5 per- in the worst situation. Like smaller firms, cent of her income or $2,085, whichever they are locally owned and run. But unlike is larger. small firms, they are labor intensive and Starting in 2015, businesses with at least often exceed 50 FTEs. These businesses 50 full-time equivalent (FTE) employees are required to comply with the Obamacare are required to provide health care for regulations for all of their full-time worktheir full-time workers or pay a total yearly ers. fine of $2,000 per each employee they These regulations require either purhave in excess of 30. (Note: the Obama chasing health care for each full-time emAdministration recently pushed this man- ployee or paying the $2,000 fine per each date back one year from its original Jan. 1, full-time employee over 30. 2014 start date.) If firms don’t purchase health care, they Full time is defined as working 30 or are subject to the penalty. Even smaller more hours per week. Part-time workers companies with just 20 full-time employees are also counted toward the 50-employee or 50 FTE employees will owe a $40,000 cap by taking the number of hours they annual fine. Larger businesses with 530 work per month divided by 120 hours. full-time employees will owe $1 million. Although part-time workers are counted Purchasing health care for employees is
By David John Marotta & Megan Russell
even more expensive because government regulations more than double the cost of health care on younger workers. Because the penalty does not apply to part-time employees, economic self-defense has many firms forcing their employees to work less than 30 hours a week regardless of their preference or availability. This trend seems to be universal. Even though the list includes almost all major franchises, most companies have been smart enough to keep the changes as quiet as possible. When employers have revealed these changes, the backlash and boycotts have been harsh and vitriolic from liberals. Their reaction lacks any sympathy for the economic burdens placed on business owners. Imagine a business that pays $10 an hour for each employee. Three workers working part time at 27 hours per week cost $810 per week plus the additional cost of training each of them. Two workers working full time at 40 hours per week cost $800, and their training costs are comparatively less. Before Obamacare, businesses made the obvious choice of giving fewer people full-time employment to reduce the cost of training additional people. This was a win for everyone. The employee had the ease of working only one job, and the business had lower training costs. However, under Obamacare, if the business has more than 50 employees, there is a $2,000 fine on each full-time employee. Suddenly, two full-time workers cost an additional $4,000. Even if a 50-employee firm can change just 20 of its full-time workers into FTE employees, it can save $40,000 per year. The $4,000 fine can be avoided by shifting the two full-time employees to part time and then hiring and training a third. These workers have to respond by finding a second part-time job at another establishment. This is part of the reason why employment statistics show part-time employment is on the rise while the number of hours
being worked remains constant. It also explains the economic benefits of outsourcing, sending jobs overseas, or using technology to replace workers. These alternatives to employment can save money by avoiding the Obamacare employer mandates even if they appear to cost more on paper. The news media has mostly missed connecting the dots on this larger story. And critics question how companies can take these steps in good conscience. But businesses did not force such absurd laws on the country. The government has invented a coercive method of compliance in the form of a corporate fine, and it is completely understandable that corporations are trying to find a plan within the legislation that benefits them and allows them to remain in business despite the massive tax increases this year on entrepreneurs. Most liberal reactions to stories like this are to rant about high corporate profits. Or they suggest the legislation is really doing businesses a favor by trying to keep their employees healthy and happy. I wish they would spare helping any more with such employment advice. Only the government can create legislation designed to increase health-care coverage whose effect has been to reduce the likelihood that people will be covered. Meanwhile, over the past three years, the harm to employment has caused countless families to foreclose on their homes, fail to achieve their economic goals, and patch together subsistence employment. ACA has made health insurance less universal and less affordable. So much for trying to meet the health-care needs of the people. q David John Marotta is president of Marotta Wealth Management, Inc., which provides fee-only financial planning and wealth management. Contact him at david@emarotta. com. Megan Russell studied cognitive science at the University of Virginia and now specializes in explaining the complexities of economics and finance at www.marottaonmoney.com
500: Panelists discussed how their organizations are adapting to a “new normal” economy Continued from page 1
and services and generated $115 million in sales combined last year, stressed the need to concentrate on the future and on the customer. “You can’t long for the old days,” he said. “We’ve focused on understanding our customers.” Stephen Chabot, VP of operations at INFICON, Inc., a Switzerland–based technology company that employs 240 in DeWitt, said his firm’s revenue dropped 30 percent in 2009 amid the recession. But the company bounced back with three straight years of record sales. The key was investing in research and development and sales. “We accelerated product development,” Chabot said. The company, which produces high-tech instrumentation, sensors, and process-control software, has generated most of its growth outside the U.S. by selling to growing international markets. Nathan Andrews, president of Morse Manufacturing Co., Inc., a 90-year-old
business that specializes in making drumhandling equipment, said, “Unequivocally yes, it’s a ‘new normal’ [economy] and the scary thing is that in another five to seven years, it’ll be another new normal.” He said his company has also achieved new revenue heights by reaching into global markets, including Asia. Mary Jo Thorn, CEO of ACHIEVE, a Johnson City–based nonprofit whose mission is enhancing the quality of life for people with intellectual and other developmental disabilities, said her organization faces the dual challenge of declining government funding and increased demand for its services. ACHIEVE employs more than 260 and generated more than $20 million in 2012.
The panelists agree on the need to set ambitious corporate goals, such as a revenue or fundraising target, and keep employees involved, informed, and engaged in meeting it.
Business Journal 500 Panel Moderator: Rob Simpson, president, CenterState CEO Panelists: n Mary Jo Thorn, CEO, ACHIEVE n Peter Belyea, president, CXtec & TERACAI n Stephen Chabot, VP of operations, INFICON, Inc. n Nathan Andrews, president, Morse Manufacturing Co., Inc. n Fran Duskiewicz, senior executive VP, Nice N Easy Grocery Shoppes
Belyea said that last year CXtec and TERACAI set a goal of reaching $200 million in sales by 2015. Management has shared the goal and roadmap for reaching it with employees every step of the way.
“Bringing along everybody helps you get there,” he said. But Belyea jokingly admits that when he first revealed the goal to his employees they questioned his sanity. “They thought I was a lunatic the first time I stood there.” A year later, the enterprise is on pace to reach the goal, he said. INFICON’s Chabot said his company has a goal to double in revenue by 2020, a campaign called Vision 2020. The business has put up posters throughout the building and communicated with employees frequently about its progress toward the target. “A lot of our employees have bought in and they have incorporated [the goal] on a daily basis,” Chabot said. Thorn, of ACHIEVE, said the nonprofit had to scale back a planned capital campaign from an $11 million goal to $4 million in the wake of the recession, but noted it is now within $500,000 of achieving it. Contact Rombel at firstname.lastname@example.org
8 • The Central New York Business Journal
August 23, 2013
COWORK: Construction is scheduled to be complete by the end of August Continued from page 1
Stadium, home of the Binghamton Mets. While pursuing office space for his interior-design business, O’Hara heard about coworking spaces that allow professionals to come together and collaborate with each other and knew that he wanted to try it. “It clicked,” says O’Hara. He began researching how to establish a coworking space. O’Hara’s efforts included a phone conversation with Syracuse Coworks — which provides low-cost, professional office space at the Tech Garden in downtown Syracuse — to gain insight on its concept, successes, and pitfalls. Once he had the concept down, his next step was finding a location. “I wanted to be near downtown to take advantage of the energy from the redevelopment of downtown Binghamton,” says O’Hara. “Plus, I love urban environments, being within walking distance of other shops and businesses.” After following social-media posts, in late May, he saw construction photos of the Lackawanna Train station, and reached out to the owner, Loco Development, LLC, through Twitter to inquire about the availability of rental space. “First we tweeted, then we phoned. The old-fashioned way,” says Stephanie Blodgett, co-owner of Loco Development. O’Hara signed the lease on Aug. 1, and the renovation work began a short time later. Construction is scheduled to be complete by the end of August. Blodgett bought the former Lackawanna Train Station building in May 2012. The station, which was built in 1900, is designated an historical landmark by the
Shawn O’Hara’s rendering of the CoWork Binghamton space.
RENDERING COURTESY OF COWORK BINGHAMTON
Binghamton Commission on Architecture & Urban Design. Blodgett considers it “a great historic space” and wanted to continue with the preservation of the facility, she says. The building is also home to Blodgett’s company, Ad Elements, a local advertising agency. Of the 13,000-square-foot structure, the main level is full, and Blodgett estimates about 2,500 square feet is left to rent out. Appropriately enough, the Susquehanna Valley Railway Historical Society also occupies a small space in the building. On board with O’Hara’s plan for a coworking space in the building, Blodgett thought “it was an interesting concept.” It’s also a nice work environment and a cost-efficient way for people to come together in a work space, says Blodgett.
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The 1,800-square-foot space that CoWork Binghamton occupies on the second level of the building will be able to accommodate roughly 25 to 30 professionals. Membership levels range from a $10 rate for drop-ins to $225 for monthly reserved spaces. All members will have access to amenities such as high-speed Internet, free copies, and a kitchenette with coffee, tea, and other snacks. Monthly members will also have 24-hour access to the facility. As of press time, O’Hara says he already has four people confirmed for monthly memberships. He plans on recruiting more through social media, advertising, and word of mouth. Upstate Office Furniture in Johnson City will supply the furniture for the space.
O’Hara plans on using Plexicomm, LLC to provide high-speed Internet service. Until now, Binghamton has not really had a space for professionals to work and come together, according to O’Hara. The closest coworking facilities include Syracuse CoWorks and the Centerway ExecuCenter in Corning. Other upstate cities that have coworking spaces include Rochester, Albany, and Buffalo. O’Hara is financing CoWork Binghamton with his own savings, private investments, and Indiegogo, an online crowdfunding platform. Once the space is up and running, O’Hara says he “anticipates the space to pay for itself, and possibly generate a small profit.” The coworking space will also be home to O’Hara’s interior-design business, Shawn Michael Design. He designed the floor plan for CoWork Binghamton, and with his design center there as well, he’ll be able to show his clients his work first-hand. His other projects include the office of White Knight Productions and Thailianos restaurant. Both are located in Vestal. O’Hara is currently working on a conference room for WSKG Public Broadcasting in Vestal. The interior-design business and coworks space aren’t O’Hara’s first business ventures. In the late 1990s, he owned a coffee shop in Utica. To pursue the coworking space and his own design business, O’Hara recently left his position as sales adviser at Warehouse Carpet Outlets in Johnson City. An open house is scheduled for Friday, Sept. 6, to coincide with downtown Binghamton’s monthly First Friday Art Walks. CoWork Binghamton will open on Monday, Sept. 16. Contact Collins at email@example.com
in 2012; employment levels and capital spending were expected to be little changed from last year. Also, more respondents reported that they had scaled back than raised their sales expectations for 2013 from what they had
the prices received index climbed three points to 3.6. Labor market conditions improved, with the index for number of employees climbing eight points to 10.8 and the average workweek index rising twelve points to 4.8. Both of these indexes reached
August 23, 2013
The general business conditions index was 8.2, a reading similar to last month’s. Thirty percent of The Central New York Business Journal • 9 respondents reported that conditions had improved over the month, while 22 percent reported that conditions had worsened. The new orders released Aug. 15points that indicated the index fell four to 0.3 and themanufacturing sector lost 15,800 jobs statewide shipments index fell seven points between July 2012 and this past July to lead to state 1.5, indicating that both orders the in sector-job losses. DQGVKLSPHQWVZHUHÀDWRYHUWKH That aggregate number is hard to analyze, PRQWK7KHXQ¿OOHGRUGHUVLQGH[ Wolken says, because “it includes all the manufacturing sectors,” some of which are came in at -6.0. The delivery “thriving” while others are “challenged.” time index fell to -1.2, and the Wolken also notes decreases in employinventories index rose three points ee counts may be due to “productivity to -3.6, pointing to a continued improvements.” small inmay inventory levels. “Thatdrop is, you have less staff but you
SURVEY: Six-month outlook generally pointed to “strong” optimism about future business activity Continued from page 1
index rose slightly to 20.5, and the pricesreceived index climbed three points to 3.6. Labor-market conditions improved, according to the New York Fed. The index for number of employees climbed eight points to 10.8, and the average-workweek index rose 12 points to 4.8. Both of these indexes reached their highest levels in a year, the New York Fed said. Wolken is also encouraged to see a rise in the index for number of employees and an increase for the average workweek, he says. Companies don’t increase employee work hours or their employee counts unless they project revenue growth, Wolken says. He maintains that those components correspond with the six-month outlook, which he views as “really important because that usually indicates what their future investments are going to be,” he says. Besides the monthly gauge on employees and average workweek, Wolken also pays close attention to the index measuring the six-month outlook because it answers an ongoing question: “Do they [manufacturers] continue to remain optimistic for the future?” Indexes for the six-month outlook gen-
General BusinessConditions Conditions General Business Seasonally Adjusted adjusted Seasonally Diffusion index 40 30 20 10 0 -10 -20 -30 -40
erally pointed to “strong” optimism about future business activity. The future general business conditions index rose five points to 37.4, its highest level in more than a year. Wolken also examines the indexes for orders and shipments, but those can be “cyclical” or “periodic,” depending on a given company and the time of year, he adds. In response to a series of supplementary questions, manufacturers predicted that overall sales would be 5 percent higher in 2013 than in 2012. “It’s not a gigantic swing, but they are
up,” Wolken says. New York manufacturers expected employment levels and capital spending “to be little changed” from last year, according to the New York Fed. The New York Fed distributes the survey on the first day of each month to the same pool of about 200 manufacturing executives in New York. On average, about 100 executives return responses.
Wolken also reacted to figures from the New York State Department of Labor
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pay them better and … have more capital investment,” heConditions adds. Labor Market Strengthen Wolken still views manufacturing as “the Price indexes were slightly higher. most productive sector in the economy.” The prices paidthat index inched He also notes exports in up New York threeuppoints to the 20.5. The prices were during first half of 2013, and data from the federal government supports that belief. Continued The International Trade Administration (ITA) on Aug. 8 announced that new data indicates New York merchandise exports increased 7 percent in the first half of 2013 compared to the same time period a year ago, growing from $42.9 billion to $45.7 billion. The $45.7 billion figure represents a “record high export level” for New York, according to the ITA, which is part of the U.S. Department of Commerce.
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C.C. Bradley & Sons: August 23, 2013
The Central New York Business Journal • 11
chinery trial sponsored HISTORY FROM OHAby the U.S. Agricultural Society was held in Auburn between July 16 and
Workers of Wood and Metal BY THOMAS HUNTER
Christopher Columbus (C.C.) Bradley (1800-1872) moved to Syracuse (then known as Cossitt’s Corners) in 1822. The area was not much to write home about, but Bradley quickly saw the potential for economic success. By 1825, the Erie Canal came through the new village of Syracuse and reached all the way to Buffalo. Bradley and his business partner, William H. Alexander, started Alexander, Bradley & Co. on West Water Street in Syracuse in 1832, 10 years after Bradley moved from the family farm in nearby Groton. There they operated a foundry that made plows, as well as salt kettles for that burgeoning industry. In 1855, C.C. Bradley became the sole proprietor of the company, and with his two sons, C.C. Bradley, Jr. and Waterman Chapman Bradley, changed the name to C.C. Bradley & Sons (by the early 1860s, Waterman left the company and the name was truncated to C.C. Bradley & Son). That same year, Bradley moved the foundry to Wyoming and Marcellus Streets on the nearwest side of the city, at that time considered by some locals to be “out in the country.” The new plant occupied an entire block with 1,200 feet of frontage on four streets and employed about 150 workers. The business soon expanded its
In ealth Care
inventory to include window sash weights, sinks, cauldrons, lamp and hitching posts, gas pipe, iron railings, bolts, and stove parts. Evidently, the company also was an early recycler, for an 1855 ad stated, “Cash paid for old metals.” During the 1850s, C.C. Bradley & Sons began to manufacture harvesting machines. The company made reapers to cut grain and mowers to cut Timothy and clover. Public interest in agricultural machinery intensified during the 1850s and 1860s. Agricultural associations, scientific societies, even national governments tested harvesting machines to determine which brands were superior. The agricultural machine field trial assessed the strengths and flaws of harvesters, reapers, and mowers. In reports of the reaper trials of the 1850s, sponsored by the U.S. Agricultural LLEN Society, the Bradley reaper was recognized as an excellent machine. Perhaps the most famous agricultural ma-
July 19, 1866. At the trial, the Bradley reaper was given high honors among 20 tested reapers. C.C. Bradley & Son named its machines the Syracuse Self-Raking Reaper and the Bradley AllAmerican Reaper. The company also manufactured the Hubbard Harvester for mowing or reaping, patented by Moses G. Hubbard of Syracuse, in the early 1860s. In 1863, a Hubbard Light Mower, made with a wood frame, and pulled by one or two horses, cost a farmer $120 ($2,200 in 2013); one with an iron frame cost $10 more. The reaping attachment was another $25. A farmer could also buy a machine and accessories on credit, paying off his debt in four months, with interest, of course. The prices were nonnegotiable, but the company offered to ship the machine for free to the nearest railroad depot or canal port. C.C. Bradley & Son sold harvesting machines throughout the U.S., Europe, Australia, and South America. The company had sales offices in New York City; Boston; Chicago; St. Louis; Indianapolis; Council Bluff, Iowa; and Minneapolis, as well as Brussels, Belgium. A Bradley reaper was the first American reaper shipped to Russia. Pulled by two Bactrian camels (see accompanying photograph), the reaper harvested grain near the Black Sea. For many years, a photograph of the camel-drawn reaper hung in the company’s main office. Christopher Columbus Bradley, Sr. died in 1872, and that same year the company first manufactured Bradley’s Cushioned Trip Hammer, an industrial forging machine that hammered multiple iron parts used in other machines. By the later 1880s, along with making agricultural
implements, the firm began to make road carts, as well as carriages and buggies, including buckboards, phaetons, and surreys. However, by the early 1890s, it appears that the company focused more and more on manufacturing their forging hammers. An 1893 advertisement affirms the company’s commitment to making agricultural implements and horse-drawn vehicles but also states, “… the principal specialty, however, is the famous Bradley Cushioned Helve Hammer, which for its durability, excellent design and simplicity, has given this company a world wide reputation. The volume of trade, transacted by this great enterprise, reaches into all parts of the civilized globe,
its productions being as much in use in foreign countries as at home.” C.C. Bradley & Son continued to make its world-renown forging hammers well into the 20th century. The forging hammers helped to build everything from the Panama Canal to the Trans-Siberian Railroad. The company merged with the Edlund Corporation of Cortland in 1951. Edlund was acquired by Monarch Machine Tool Co., also of Cortland, in 1963. Thomas Hunter is the curator of collections at the Onondaga Historical Association (www. cnyhistory.org), located at 321 Montgomery St. in Syracuse.
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12 • The Central New York Business Journal
August 23, 2013
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August 23, 2013
BUSINESS JOURNAL C E N T R A L
N E W
Y O R K
Fracking will Create Jobs
Volume 27, No. 34 - August 23, 2013 NEWS Editor-in-Chief .......................Adam Rombel email@example.com Associate Editor ............Maria J. Carbonaro firstname.lastname@example.org Staff Writers ............................. Eric Reinhardt email@example.com ....................................................Norm Poltenson firstname.lastname@example.org Contributing Writers ...............Traci DeLore Columnists .................................... Gail Kinsella Tom Morgan Production Manager ......................Erin Zehr email@example.com Research Manager................. Nicole Collins firstname.lastname@example.org SALES Sr. Account Managers ...................................... Bernard B. Bregman email@example.com Mary LaMacchia firstname.lastname@example.org Account Manager................... Daniel Buddie email@example.com
o fracking in New York! No more pipelines either!,” the man screamed into my face. We were at a farmers’ market across from the school in my village. I asked him to face the school, and explained, “That school may close. Not enough kids. Because there are not enough young marrieds here. There are not enough young marrieds beMONEY cause jobs have died TALK around here.” I continued, “The pipeline and fracking you fight against would deliver cheaper gas to the factories 15 miles away. They are more likely to stay and create jobs when they can get cheap energy. Others are more likely to start up. Given the cheap energy from fracking. From pipelines.” I could have added that none of the folks who worked in such jobs shopped at that farmers’ market. Because it is all organic and too expensive for them. Maybe he would have understood why some of his neighbors want fracking and pipelines. And the cheap energy they deliver. The bone on which we gnawed is common Upstate. You see, he lives and works downstate. He uses his upstate property for vacations and weekend getaways. He wants
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nothing that could detract from this. I sympathize with him. He would not like aromas from dairy farms spoiling his weekend fresh air. He would not like a cheesemaker to build a plant near his weekend house. He freaks out when loggers take down trees anywhere near his property. He can afford a second home. He can afford the higher-priced food at the farmers’ market. You get the idea. Are all those who oppose these energy developments in the same situation? Are they all city mice versus country mice? Of course not. Some worry about what they believe are genuine safety risks. Some feel fracking is not regulated enough. Some want all carbon-burning to shrink or go away. They want only green energy. I understand their concerns. But as with many issues, there are two, three, or four sides. And, some are worth weighing. War, for instance. We have shed the blood of many men and women over gas and oil. When OPEC curtailed oil supplies, we suffered recessions. And deprivations. And humiliation. Many Americans lost their jobs because high-cost energy forced their employers to move or shut down. Fracking, oil sands, and pipelines will free this country and North America from OPEC blackmail. Vast oil and gas supplies gave the Soviet communists power to imprison people. And
power to shove America around. Power to cause havoc around the world. Power to muscle European countries that depended upon Soviet energy. Russia today bullies Europe with its natural gas. Oil money lets the Saudis and others finance Muslim terror around the world. Gas and oil from our fracking, sands, and shale weakens those adversaries. Russia is already feeling the money crunch. It openly fears the U.S. will export natural gas to Europe. This will put an end to Russian bullying. The Saudis predict they will lose clout and money, as the U.S. ramps up its production. They will have less money to finance schools in many countries. Schools that preach hatred of the infidels. That’s okay with this infidel. Lastly, cheap energy makes your heating cheaper, your living cheaper. It makes manufacturing here more likely. It is a tide that lifts all boats. And it is likely to generate the economic activity that keeps and attracts more young folks. Young people who may keep more schools open. And more communities intact. From Tom...as in Morgan. Tom Morgan writes about political, financial, and other subjects from his home near Oneonta, in addition to his radio shows and TV show. For more information about him, visit his website at www.tomasinmorgan.com
New Fiscal Reality Facing Local Communities
hen Detroit, once one of America’s largest cities and industrial engines, files for bankruptcy to resolve its fiscal woes, it gets people talking. And now, a brighter spotlight has been placed on the fiscal challenges facing local communities around the nation and here in New York. Many are asking if Detroit’s fiscal situation and bankruptcy are a foreshadowing of OPINION what’s to come for other local governments as a number of factors continue to push them toward a financial cliff. Municipal bankruptcies are rare around the nation. They have never happened in New York, and with good reason. Bankruptcy proceedings of municipalities in other states have left fiscal problems unresolved for years, while making it more difficult for local governments to deliver services. But there are wider lessons to be learned from Detroit. One of the biggest takeaways is the importance of having an honest conversation about the difficult challenges facing local governments and how they can best achieve real solutions when their regional economies, demographics, and traditional revenue sources change. Here in New York, the Great Recession and our slow national and state recovery have directly affected several sources of local revenue. For instance, sales-tax revenues have suffered major declines, state and federal aid haven’t kept pace with inflation, and property taxes — the most significant source of local revenue — have been capped by the state. Additionally, government spending is
THOMAS P. DINAPOLI
THE CENTRAL NEW YORK BUSINESS JOURNAL (ISSN #1050-3005) is published every week by CNY Business Review, Inc. All contents copyrighted 2013. All rights reserved. No part of this publication may be reproduced without the written consent of the publisher.
The Central New York Business Journal • 13
outpacing government revenue. From 2006 through 2011, county expenditures jumped 17.2 percent, while revenues climbed 13.4 percent. Total city expenditures increased 8.4 percent, but revenues only increased 6.4 percent. And town expenditures grew 12.9 percent, as revenues merely increased 7.1 percent. By 2011, nearly 300 local governments had deficits and more than 100 had inadequate cash on hand to pay their bills. Meanwhile, population and job losses in many communities outside of New York City have resulted in higher-than-average unemployment, rising poverty rates, and an increased demand for government services. Combined, these factors are having a real and adverse effect on the day-to-day operations of local governments. So what are the solutions that can help? Before you can attack a problem, you need to understand what you are facing. This is why my office has developed an early warning system to present a realistic account of local-government finances and help foster much-needed public discussions at the local level about fiscal stress so that corrective actions can be taken. My Fiscal Stress Monitoring System uncovers specific counties, cities, towns, villages, and school districts that are in significant stress or approaching stress. The system — developed by experts who understand the complexity of local government finances — scores municipalities and school districts on various financial indicators. Our system’s first set of scores identified two dozen communities from every region of the state facing some level of fiscal stress. This included eight counties, three cities, and 13 towns. This list was a wakeup call for
many local officials and for taxpayers. Now the attention must turn to solutions. Although there will be no one-size-fits-all approach to dealing with fiscal stress, there are initial steps that should be taken. Given the tough choices facing local governments, elected leaders and their constituents must work together. Local officials should go the extra mile to inform their constituents and seek their input on budget decisions. Voters owe it to themselves to learn more about the financial decisions being made in their communities and help prioritize their community’s needs more effectively. To help our partners at the local level become more efficient, more creative, more forwardthinking, and more effective with available resources, my office also created a new local government support program — ACT FAST, which stands for Avoid Crisis Tomorrow with Fiscal Awareness Strategies Today. By request, we will provide accelerated risk assessments to determine the specific services that could be beneficial to individual communities. This approach will help us provide the best resources and advice to local governments so that they can make better budget decisions. These can include audits, budget reviews, and help with long-range financial planning. I believe these types of preventive actions — ideally developed with active participation from citizens who will be affected — will result in less cost and less disruption to vital services. Knowledge is power. By fostering a muchneeded public discussion about fiscal stress, we can help communities across New York avoid following Detroit down a troubled financial path. Thomas P. DiNapoli is the New York State Comptroller.
14 • The Central New York Business Journal
August 23, 2013
SEPTEMBER 3 & 10, 17 & 24 n Event Planning Certificate Program from 6:30 to 9:30 p.m. at SUNY Oswego Metro Center, 2 Clinton Square, Syracuse. This is a two-part course. Participants may take one or both courses. Those who successfully complete both courses will earn a certificate of completion and 1.0 CEUs. The instructor will be Bill Motto, of Motto LaGuardia Events. For more information, call (315) 399-4100 or visit oswego.edu/ eventplanning
september 4 n Cayuga County Chamber of Commerce Creme Della Cremes Brown Bag Lunch, Writing Case Studies from noon to 1:30 p.m. at 2 State St., Auburn. To RSVP, call (315) 252-7291 or email: firstname.lastname@example.org
september 6 n 7 Habits of 7 Highly Successful People seminar from 7:30 to 10 a.m. CenterState CEO members will listen to seven speakers share seven habits they feel have helped them become successful. In about 90 minutes, attendees will receive 49 candid, time-tested lessons and personal habits that the presenters have used throughout their careers. Contact Lisa Metot with any questions at (315) 470-1870 or email: email@example.com
Business alendar C
a successful business. Participants will be using NxLevel’s “Micro-Entrepreneurs” 2nd Edition. For more information, call Darlene Kanuk at (607) 778-5071.
SEPTEMBER 12 n SBC Network Luncheon from 11:45 a.m. to 1:15 p.m. in the Greater Binghamton area, Endwell Greens, 3675 Sally Piper Road, Endwell. For details, contact Chrsitine Stezzi at (607) 772-8860 or email: cstezzi@ binghamtonchamber.com
n CNY ASTD Breakfast Club from 7:30 to 9 a.m. at The Gem Diner, 832 Spencer St., Syracuse. This is an informal group for discussions on areas of expertise in learning and development roles. The topic this week is: “Managing Learning Programs.” For details, call (315) 546-2783 or email: info@ cnyastd.org
n Tioga County Chamber of Commerce Human Resources Roundtable from 8 to 9:30 a.m. at State Line Auto Auction Inc., 830 Talmadge Hill Road South, Waverly. The topic is the New York Health Benefit Exchange. This is the 37th in a series of human-resources panel discussions to benefit businesses in Tioga County. The moderator will be Jim Franz, attorney at Hinman, Howard & Kattell, LLP, and the panelist will be Joseph Muldoon of the New York Health Benefit Exchange. There is no charge for Tioga County Chamber of Commerce members. Advance reservations are required. Contact the Tioga County Chamber of Commerce at (607) 687-2020.
n Health Care Benefits in 2014 and Beyond: A Strategy That Will Get You Through presentation at 7:30 a.m. at the DoubleTree by Hilton Hotel Syracuse, located near Carrier Circle. This is a breakfast program presented by the CNY Chapter of Society for Human Resource Management regarding the many changes brought about by health-care reform. Event speakers include Neil Strodel, vice president, Benefit Consulting Group, and Geoff Gerbasi, underwriting analyst, Gallagher Benefits Services Group, Inc. Registration is $45 for members, $55 for non-members, $20 for students and members in transition. Contact firstname.lastname@example.org or visit www.cnyshrm.org to register for this event.
n Inspiring Success — The Women TIES Retreat from 8 a.m. to 5 p.m. at the Lodge at Welch Allyn, Skaneateles. There will also be a post-event reception at Mirbeau Inn & Spa from 5:30 to 6:30 p.m. For event information, visit www.womenties.com
SEPTEMBER 10, 11, 17, 18, 24, 25, OCTOBER 1, 2, 8, 9, 15, 16, 22, 23, 29, 30 n Fall Training Session for Small Business at 106 Chemung St., Waverly. This training session is presented by Worker Ownership Resource Center, which is an entrepreneurial assistance program serving nine counties of the Southern Tier and Finger Lakes Region. The program is designed to help participants, especially women and minorities, succeed in starting their own business. For additional information concerning this program, call (607) 249-6193.
SEPTEMBER 10 – DECEMBER 12 n Broome Community College Continuing Education Entrepreneurial Assistance Program Tuesday and Thursday evenings from 6 to 8:30 p.m. This is a 12-week, 60-hour program for anyone interested in learning how to create a bank-ready business plan and start
n Cayuga County Chamber of Commerce Business At Noon from 11:30 a.m. to 130 p.m. at Case Mansion. To RSVP, call (315) 252-7291 or email: email@example.com n The Greater Oneida Chamber of Commerce Annual Job & College Fair from 10 a.m. to 6 p.m. at Kallet Civic Center. This event is free to the public. For details regarding booth rentals or advertising, contact the chamber at (315) 363-4300, email: firstname.lastname@example.org, or visit www.oneidachamberny.org n CNY ASTD Member Orientation from 7:30 to 9 a.m. at Sandler Training/ DB&B Peak Performance Management, 443 N. Franklin St., Suite 100, Syracuse. Complimentary attendance. Register at www.cnyastd.org, call (315) 546-2783, or email: email@example.com.
SEPTEMBER 24 n Speed Networking event from 7:30 to 10 a.m. at CenterState CEO, 572 S. Salina St., Syracuse. Bring your business cards for this opportunity to network with other CenterState CEO members in a smallgroup setting. In addition to informal networking, attendees will have the opportunity to share their one to two minute “pitch” with other participants. For details and registration information, visit www.
CenterStateCEO.com n Growing Global Sales from 7:30 a.m. to noon at the Sheraton Hotel, Syracuse. For details or information regarding sponsorship opportunities, contact Joyl Clance at (315) 579-3017 or email: jclance@bizeventz n What in the World is a LMS? discussion from 7:30 to 11:30 a.m. at New Horizons of Syracuse, 6711 Towpath Road, Suite 100, DeWitt. This CNY ASTD session will discuss learning management systems (LMS), how they can benefit an organization, and how they work. The cost is $40 for ASTD members and $60 for nonmembers. To register, visit www.cnyastd.org, call (315) 546-2783, or email: firstname.lastname@example.org
October 10 n Tioga County Chamber of Commerce Annual Business Show from 9:30 a.m. to 4 p.m. at Owego Treadway Inn & Conference Center. Call the chamber at (607) 687-2020 for more information about the event, including attending the show and sponsorship opportunities.
ONGOING EVENTS n Every Tuesday, Cayuga Club Toastmasters from 6 to 7 p.m. at Cornell University, Ithaca, Rhodes Hall, 6th Floor, Conference Room #655. Free and easy parking is available nearby at Peterson Lot. For more information, contact Julia Reich, (315) 364-7190 or email: email@example.com n Every Tuesday, Syracuse Business Connections from 3:30 to 5 p.m. at Hummel’s Office Plus, 6731 Old Collamer Road, DeWitt. The group meets to network and exchange referrals. For more information, email: Deb Angarano at firstname.lastname@example.org n Every Wednesday, Small Business Development Center at OCC from 4 to 6 p.m., Introduction to Business Startup at H-1 Hall. Please call 498-6070 or visit www.onondagasbdc.org n Every Wednesday, Syracuse Business Networking from 6 to 7 p.m. at Barbieri’s Restaurant (upstairs level) located on Main Street in the village of North Syracuse. For more information, call Kim Bachstein at (315) 414-8223 or email: info@ SyracuseBusinessNetworking.com n First Wednesday of each month, Business Innovation Days meetings from 9 a.m. to 5 p.m. at The Tech Garden, 235 Harrison St., Syracuse. Entrepreneurs and small businesses can meet one-onone with a counselor from the SBDC for advice and customized assistance opportunities. Scheduled by appointment, call (315) 474-0910 or email: email@example.com n First and Third Wednesday of each month, Preferred Toastmasters from
noon to 1 p.m. at Golden Artist Colors, 188 Bell Road, New Berlin. Contact Jonie Bassett at (607) 847-6154, x1217. n Fourth Wednesday of each month, Preferred Toastmasters from 5:30 to 6:30 p.m. at Chenango County Council of the Arts, 27 W. Main St., Norwich. Contact Jonie Bassett at (607) 847-6154, x1217. n Every Thursday, Empire Statesmen Toastmasters meet at 6:30 p.m. at Ruby Tuesday on Erie Boulevard in DeWitt. For more information, visit http://1427.toastmastersclubs.org or email: contact-1427@ toastmastersclubs.org n Every Thursday, Free Business Counseling with SCORE from 10 to 11:30 a.m. at the Tioga County Chamber of Commerce, 80 North Ave., Owego. Contact the Tioga County Chamber of Commerce to make an appointment at (607) 687-2020. n Every Thursday, Liverpool Linguists from 7 to 8 p.m. First Thursday of every month at Liverpool Public Library and the remaining Thursdays at Liverpool First Methodist Church, 604 Oswego Road, Liverpool. For details, visit http://Liverpool. toastmastersclubs.org or call (315) 8842668 or 457-2581. n Every second and fourth Thursday of the month, The North Star Toastmasters from noon to 1 p.m. at C&S Companies, 499 Col. Eileen Collins Blvd., near Hancock Airport. For more information, contact Sandy Jurkiewicz at firstname.lastname@example.org or call (315) 470-1802. n Third Thursday of the Month, CNY ASTD Happy Hour from 5 to 7 p.m. at Coleman’s, 100 S. Lowell St., Syracuse. Call (315) 546-2783, or email: email@example.com n Every Friday, 40 Above: Workers in Transition from 9 to 11 a.m. at the library in North Syracuse (NOPL) at 100 Trolleybarn Lane, North Syracuse. Helping workers/job seekers aged 40 and above in search of work. Contact John A. Cruty at (315) 569-3964, or at firstname.lastname@example.org n Every Friday, Tip Club of Syracuse, at the Sheraton Syracuse University Hotel, 801 University Ave., Syracuse, 8 to 9 a.m. Call Bernie Bregman at (315) 472-3104, ext. 103 or email: email@example.com n First Friday of each month, Toolkit Day with SCORE by appointment at The Tech Garden. Counselors provide free, confidential, individual business mentoring to prospective or current business owners. For more information or to schedule an appointment, contact Lynn Hughes at (315) 579-2862 or email Lynn@ TheTechGarden.com n Every second and fourth Friday of each month, The SUN Group (Sustainable Upstate Network) meets from 7:30 to 9 a.m. at Tony’s Family Restaurant, 3004 Burnet Ave., Syracuse. For more information, contact Andy Picco at (315) 657-0135 or email: firstname.lastname@example.org n CNY Connects is a networking organization offering 12 groups from which to choose. If you are interested in learning more, contact Amy Kaschel of AK Consulting at email@example.com or call (315) 882-6127 or visit www.cnyconnectsonline.com To have your meetings or events in the Business Calendar, email them to firstname.lastname@example.org
August 23, 2013
PEOPLE ON THE MOVE: new hires & promotions
communications Ron Terra has been hired as an account manager in Annese & Associates, Inc.’s Syracuse office. He is a graduate of Bryant & Stratton Business Institute and holds associate degrees in both Terra marketing and sales, as well as business management, and is currently pursuing a bachelor’s degree in business management at Columbia College. Terra brings 17 years of sales experience to this new position, most recently as the owner of The Ron Terra Agency, Inc./State Farm Insurance Agency in the Syracuse area. Prior to that, he was employed with Sirius Computer Solutions, Corning Data Services, and ZiffDavis Education. CXtec recently promoted Diane Zahn and Rich Taylor to regional sales manager positions. In their new roles, Zahn will oversee the financial-services team and Taylor will manage the enterpriseZahn cabling solutions team. Zahn has been with CXtec for 11 years, previously serving as asset recovery manager, corporate sales trainer, and account executive. Prior to joining the CXtec team, she held training and Taylor product management roles at Telergy. Zahn has a bachelor’s degree in communication from SUNY Geneseo. Taylor has also been with CXtec for 11 years and has served in a number of roles, including team leader of the enterprise Duffy cabling solutions team and the Canadian sales team, and account manager. Renee Duffy was recently hired as director of marketing. She will be responsible for managing the strategic-marketing efforts of both companies. Duffy previously worked for CXtec from 2002 to 2011, where her roles included marketing communication manager and graphic designer. Most recently, she worked as a conference producer at The Eventful Group. She has also worked as a graphic designer at the Imagepress. Duffy holds a bachelor’s degree in communication design from Syracuse University.
education & training Dr. James Norrie was recently appointed as the new dean of the School of Business and Justice Studies at Utica College. He holds advanced degrees in business, technology, and law; his degrees include
a doctorate from the Royal Melbourne Institute of Technology, a master’s in adult education and administration from Brock University, and a graduate degree in law with a specialization in technology and the global application of online intellectualproperty rights. An award-winning professor with nearly 15 years experience in business and entrepreneurship, Norrie has taught undergraduate and graduate courses in information technology, management, and law. Prior to joining Ryerson University in 2001 as assistant professor in the School of Information Technology Management, he held senior executive positions in both Canada and the U.S., and was a successful entrepreneur involved in launching, managing, and selling technology-based companies that serve markets across North America. He joins Utica College from his most recent position as associate dean, administration at the Ted Rogers School of Management, the largest management school in Canada. The CNY ASTD (Central New York chapter of the American Society for Training & Development) has appointed Steven Maloney of MACNY as president-elect of CNY ASTD. Maloney
employee benefits Jesan Sorrells, owner of Human Services Consulting and Training, successfully completed his New York State life, accident, & health insurance agent licensure and has been appointed a sales representative/ benefits consultant for the Southern Tier District of Colonial Voluntary Benefits.
financial services Andrew E. Clark has joined NBT Financial Services as financial planner. He joins NBT with more than seven years experience as a financial planner. Clark was previously owner of Clark Wealth Clark Management. Prior to that, he was lead financial planner and wealth advisor at Cornerstone Wealth Management Group. Clark earned his bachelor’s degree in economics at the University at Albany and holds a designation as a certified financial planner professional. He is also FINRA General Securities, Series 7 and 66 registered through LPL Financial and holds NYS life insurance, health insurance, and variable annuities licenses.
health care Amit K. Singh, M.D., a long-time cardiologist in Tompkins County, has been named to the top post of medical director of the Cayuga Heart Institute. He joined the Cayuga Medical Center medical staff and Ithaca Cardiology Associates in 2003. With specialized training in cardiac catheterization, nuclear cardiology, and transesopha-
geal echocardiography, he enhanced the team of invasive cardiologists at Cayuga Medical Center performing cardiac catheterization. Under Singh’s leadership, Cayuga Medical Center was certified Singh by the Society of Chest Pain Centers in 2009 to be an accredited chest pain center. A graduate with a doctorate in medicine from SUNY Upstate Medical University in Syracuse, Singh served his residency in internal medicine at Bassett Health Care, Cooperstown; a fellowship in cardiovascular disease at Strong Memorial Hospital, at the University of Rochester; and is boardcertified in internal medicine, cardiovascular disease, and nuclear cardiology. He is a clinical instructor in medicine at Weill Cornell Medical College. St. Joseph’s Hospital Health Center has appointed Vincent J. Kuss director of development, effective Sept. 3. He brings more than 11 years of health care and higher-education development experiKuss ence to his position and has held development positions at two major universities and most recently, served as executive director for the College of Medicine Foundation at SUNY Upstate Medical University. A graduate of SUNY Cortland, Kuss holds a bachelor’s degree in sociology. He also earned his master’s degree in higher-education administration from Syracuse University and an MBA from Le Moyne College.
insurance Fred Schneider was recently appointed vice president of field agency marketing and enterprise communications at Preferred Mutual Insurance Company. He joined Preferred Mutual in August 2012 as the director of Field Agency Marketing. Schneider, a graduate of SUNY Geneseo, has nearly 30 years of progressive corporate Schneider and agency insurance experience. He was previously the vice president and chief sales and marketing officer for American First Insurance Company and also held senior management positions with Kemper Zapisek Insurance and CNA. John Zapisek recently joined Preferred Mutual Insurance Company as a commercial lines rate technician. Prior to joining Preferred Mutual, he was a produce customer-service representative for Wegmans. Zapisek is a graduate of Le Moyne College. Angela Hulbert joined Preferred Mutual Insurance Company as a corporate-communications specialist. Before joining Preferred Mutual,
The Central New York Business Journal • 15
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she was a call-center registrar at Faxton St. Luke’s Hospital in New Hartford, and a writing consultant at Utica College Writing Center. Hulbert is a graduate of Utica College.
law Tully Rinckey PLLC announced that Karen Hoyt has joined the firm as its human-resources manager. She has 15 years of experience in organization development, training, and human resources. Hoyt Hoyt’s previous employment included work in the pharmaceutical industry and she has also held positions as humanresources director, human-resources manager, and training manager in the health-care field, financial services, banking industries, and government, and also owned her own management consulting firm for 10 years. Hoyt is a graduate of Cornell University’s Human Resources Certification Program. She graduated from St. John’s University with a bachelor’s degree in psychology. She completed Syracuse University’s Substance Abuse and Alcohol Counseling Program and holds professional in human resources certification from the Human Resources Certification Institute. q
16 • The Central New York Business Journal
August 23, 2013
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