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Thursday April 28, 2016

WOMEN OF THE MONTH

Business

Women in

Welcome to Cook Strait News’ - Women in Business Feature where we shine the light on local women in business

Susan Cook The Makeup and Nail Studio Owner

Jennifer Zhou Newtown Dental Surgery Dental Practice Manager

What does your role entail?

I cover all bases in my role as owner/ operator. I am the HR Manager, Mentor, Boss, Marketing Guru and Administrator. This keeps me extremely busy but it’s a challenge that I relish. I also run a small import/distribution business from home that is another whole new challenge!

What has been your biggest achievement?

Being in business for 19 years! Running a very successful Salon and making my clients happy is very important to me. It’s not easy but I wouldn’t change it for the world. I have some very loyal customers that have been coming to see me for years and that also makes me realize that I am doing a good job! Also training numerous people over the years that have gone on to run their own successful businesses.

What do you love about what you do?

Making people happy! I love seeing client’s reactions when they see what we have done for them! I love hearing from clients about how they were complimented on their nails or makeup.

How do you define success?

Seeing my clients come back year after year. I have some clients that have been coming to see me for more than 10 years. I love seeing clients beaming as they leave the shop – that makes me know that I have done a fantastic job!

What do you do in your downtime?

I have 2 children and 1 grandson – I love spending time with them. Family is very important to me and my husband. We also love exploring Wellington and finding new, interesting walks to do. Wellington is the best little city in the world after all!

Favourite inspirational quote?

What does your role entail?

My role as a Practice Manager at Newtown Dental Surgery involves developing and implementing business strategies and marketing the practice. The role also deals with accounts and administration duties, as well as managing staff and the day-to-day operations within the practice. In other words I am the back-bone of the practice. I also help out in reception.

What has been your biggest achievement?

My biggest professional achievement to date would be owning and running a dental practice with my business partner and husband. We have been fortunate that with the help of a team of passionate and talented people, we could grow the practice in the five and a half years since we took ownership of the practice.

What do you love about what you do?

What I love about my role is being able to work with a diverse range of people, both staff and patients. I also enjoy the opportunity to work with a team that has great work ethics and morals. We all respect our differences, and while at the same time are able to work together to achieve common goals. I like being faced with new challenges, which enable me to be creative and learn new things, and to be able to influence in how we do business with a team striving to improve both clinically and in our service to our patients. It is rewarding to see patients satisfied with to our service and care.

How do you define success?

There are methods I follow to measure success (i.e. business performances and growth). But most importantly I like to define success with internal satisfaction. I get great internal satisfaction when I see that my team and patients are both happy with the service that has been given and received. To know that a majority of our referrals to our practice is from word of mouth is very reassuring, and satisfying, because it lets me know that patients are happy with our service and the clinical treatment provided to them.

What do you do in your downtime?

I feel it is important to have a balance in life. Hence I enjoy doing outdoor activities especially taking long walks and enjoying the fresh air that New Zealand offers. I also enjoy spending time alone reading books, listening to music and spending quality time with my husband, family and friends. Whenever, opportunity arises with longer breaks, I try to travel overseas to learn and experience the different culture and see new things outside of NZ and also to meet with friends from all different parts of the world that I made during my schooling and university years.

“You don’t get a second chance to make a first impression”

Favourite inspirational quote?

118 Moxham Ave, Hataitai, Wellington | (04) 386 4332 | http://thestudiowgtn.co.nz/

LYCHGATE CENTRE Lvl 1, 100 Riddiford St, Newtown | Ph 389 3808 | www.newtowndentalsurgery.co.nz

Joanne Cotter Owner/Director of KPC Laundry & Hire Services Ltd, Newtown Laundrette, and Porirua City Laundrette What does your role entail?

KPC Laundry & Hire Services

I do a bit of everything. I do the accounts, payroll, budgeting, HR, advertising, marketing and I make sure customers needs are met on a daily basis. The role is varied and demanding and includes doing deliveries to make sure customers needs are met.

“Insanity: doing the same thing over and over again and expecting different results.” Albert Einstein.

Annie Newell Jewetts Real Estate Licensed Agent ( REAA 2008) What does your role entail?

My role encompasses all aspects of marketing and selling property - using my knowledge, experience and negotiation skills to ensure the best price possible is achieved every time. I advise clients on the best way to prepare and present their property to add value, as well as work closely with buyers to ensure they have the confidence to offer the best price they possibly can.

What has been your biggest achievement?

What has been your biggest achievement?

What do you love about what you do?

What do you love about what you do?

Growing the business to what it is today which included being part of the team who successfully designed and implemented the relocation of Riddiford Laundrette from its old site in Newton Avenue, Newtown to a purpose build location in Wilson Street and renaming it Newtown Laundrette.

Happy clients every time - and the continued relationships and repeat business that comes from that. I have sold properties ranging from $200,000 to $2 million and offer the same level of commitment, service and hard work regardless. Every successful sale has the same sense of achievement and satisfaction when my clients are happy.

The variety of tasks and seeing the business grow and develop but most of all the fact that it is a family business so my partner and our children all work together to grow the business for the future. This year we added more new equipment so that we can professionally press shirts using the same equipment as a drycleaner. Looking for new ways to continue to add to what we do and how we do it.

I love working with people and the role I play in helping them with such an important part of their lives - buying and selling homes. A home is such a central part of everyone’s life, as well as one of their largest assets. A commitment I take very seriously and leave no stone unturned to get the best result possible for everyone involved.

How do you define success?

Good health, family and friends - and loving what I do everyday. And getting top dollar for every house I sell!!

Happy staff, happy customers, happy bank manager and expanding business.

How do you define success?

What do you do in your downtime?

What do you do in your downtime?

In my downtime I like to get together with family. I also do ballroom dancing. I find this challenging and great for body and mind. While I am doing this I cannot think of anything else so it is a great way to get time out.

Spending time with my gorgeous husband, beautiful girls, and my large extended family. Walking my dog on the beach every morning starts my day with a smile, as does cooking, gardening, walking the hills of Wellington, skiing and enjoying everything our wonderful city has to offer.

Favourite inspirational quote?

Favourite inspirational quote?

“Plan every year with positive expectancy” - Robert Anderson www.kpclaundry.co.nz | info@kpclaundry.co.nz | 0800 536 536

“If an opportunity doesn’t knock, build a door” Mob: 027 232 5778 | Ph: 3888 788 | E: annie@jewetts.co.nz

Profile for Local Newspapers

Cook Strait News 28-04-16  

Cook Strait News 28-04-16

Cook Strait News 28-04-16  

Cook Strait News 28-04-16

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