Premium Multiply Premium Fixed
Services
Target Response Days
Target response time for priority
Used In Scripts
Indicates whether or not priority is currently used by the scripts.
Total Services
Total number of services.
Type
Type = ‘Service’.
Type Descr
= “A Service action”.
Code
Unique Service Code.
Short Description
Short description of the service.
Full Description
Full description of the service.
Default Priority Code
Default priority allocated to this service.
IR Certification
True or False.
Script Type
Either ‘Diagnostic Scripts’ or ‘Enquiry Scripts’.
Unit of Measure
Unit of measure.
Unit Price
Price given per unit.
Contractor
Default contractor.
SMV
Tasks
Used in Scripts
Indicates whether or not the service is currently used by the scripts.
Total Tasks
Total number of tasks.
Type
Type = ‘Task’.
Type
= “A Task action”.
Inter•View Administrator Guide
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