Page 1

responding to our

community

cypress creek ems 2010 Annual Report


1

CCEMS is supported by two excellent Boards, one of which is our Cypress Creek EMS Board of Directors who persistently and aggressively plan for the future of CCEMS and the other is the Emergency Service District Commissioners, who are also proactive to our future and provide funding to our organization. Our success and ability to conquer the many challenges is an indication of the strong leadership of our

helping to build a

bright future

Board and the ESD 11 Commissioners. Together with our membership, they are the backbone of this organization. This year I would like to emphasize and highlight our membership. Their unwavering passion and commitment to excellent patient care, dedication to the service of our community, and pride for the people they serve and the teams they serve with, make me honored to be a part of this organization. CCEMS is determined to make an impact in our community and learn new ways to provide excellence in health care. We are helping to build a bright future by adding additional educational staff to further assist in supporting our growth. Included in the additional staff is a new Assistant Medical Director to Dr. Vartanian, Dr. Mark Escott from Baylor University. We are grateful to have him as part of our team. We have a lot to be proud of with our membership and our service area is truly blessed to have the care givers we have at CCEMS. Whether training care providers on better ways to treat the sick and injured, or by educating the citizens of the community on how to improve their own safety and health, CCEMS is

Cypress Creek EMS has now served our community for over 36 years. because

dedicated to utilizing its every resource to make a positive impact on the area it serves.

of you we exist. With the continued support of our community, our service remains strong and a driving force, leading the way in emergency care. In 2010 our area had tremendous growth, and 2011’s prospect of further economic

Thank you for your support. We look forward to continue to serve you “Our Community” for many more years.

development and a thriving community is evident.

Bradley J. England

Dr. Levon Vartanian

Gregory L. Marwill

Executive Director

Medical Director

board president

cypress creek ems 2010 annual report


1

CCEMS is supported by two excellent Boards, one of which is our Cypress Creek EMS Board of Directors who persistently and aggressively plan for the future of CCEMS and the other is the Emergency Service District Commissioners, who are also proactive to our future and provide funding to our organization. Our success and ability to conquer the many challenges is an indication of the strong leadership of our

helping to build a

bright future

Board and the ESD 11 Commissioners. Together with our membership, they are the backbone of this organization. This year I would like to emphasize and highlight our membership. Their unwavering passion and commitment to excellent patient care, dedication to the service of our community, and pride for the people they serve and the teams they serve with, make me honored to be a part of this organization. CCEMS is determined to make an impact in our community and learn new ways to provide excellence in health care. We are helping to build a bright future by adding additional educational staff to further assist in supporting our growth. Included in the additional staff is a new Assistant Medical Director to Dr. Vartanian, Dr. Mark Escott from Baylor University. We are grateful to have him as part of our team. We have a lot to be proud of with our membership and our service area is truly blessed to have the care givers we have at CCEMS. Whether training care providers on better ways to treat the sick and injured, or by educating the citizens of the community on how to improve their own safety and health, CCEMS is

Cypress Creek EMS has now served our community for over 36 years. because

dedicated to utilizing its every resource to make a positive impact on the area it serves.

of you we exist. With the continued support of our community, our service remains strong and a driving force, leading the way in emergency care. In 2010 our area had tremendous growth, and 2011’s prospect of further economic

Thank you for your support. We look forward to continue to serve you “Our Community” for many more years.

development and a thriving community is evident.

Bradley J. England

Dr. Levon Vartanian

Gregory L. Marwill

Executive Director

Medical Director

board president

cypress creek ems 2010 annual report


2

3

making the call Cypress Creek Emergency Medical Services is committed to the highest standard of emergency medical care throughout its operating area. This superior standard of care will be achieved through the dedication of an exceptionally trained and committed volunteer and career staff applying “state of the art” emergency medical knowledge, skills, protocols, and equipment. It takes a dedicated team to make the call. A team of dispatchers, medics, firemen, police officers, maintenance crews, administration and management, clinical and education teams, and our local hospitals and staff to work together intricately to continue to save lives in our community. Our success and ability to conquer the many challenges in EMS, maintain a proven track record of excellence and provide a level of care above the national standard are indications of the strong leadership, and the passion and commitment of the volunteers and the paid staff. Their unwavering professionalism, knowledge, commitment to excellence, and admiration of our community will continue to keep CCEMS a leader in its profession.

when seconds count... ™ count on us!

cypress creek ems 2010 annual report


2

3

making the call Cypress Creek Emergency Medical Services is committed to the highest standard of emergency medical care throughout its operating area. This superior standard of care will be achieved through the dedication of an exceptionally trained and committed volunteer and career staff applying “state of the art” emergency medical knowledge, skills, protocols, and equipment. It takes a dedicated team to make the call. A team of dispatchers, medics, firemen, police officers, maintenance crews, administration and management, clinical and education teams, and our local hospitals and staff to work together intricately to continue to save lives in our community. Our success and ability to conquer the many challenges in EMS, maintain a proven track record of excellence and provide a level of care above the national standard are indications of the strong leadership, and the passion and commitment of the volunteers and the paid staff. Their unwavering professionalism, knowledge, commitment to excellence, and admiration of our community will continue to keep CCEMS a leader in its profession.

when seconds count... ™ count on us!

cypress creek ems 2010 annual report


4

a dedicated team

5

“I promise that I will always uphold the expectations of serving our employees and the community to the best of my ability. Thank you, the management, and the Board of Directors for providing the employees with the support and resources so that we may continue to serve our community and uphold the integrity which Cypress Creek EMS was founded upon.” Claudine Eickenhorst, Paramedic, Supervisor

“I witnessed the true heart of Cypress Creek EMS when our crew took the time to sit and comfort the wife and brother of the cardiac arrest victim on the scene and at the hospital. At the hospital, members of CCEMS sat with the family in the waiting room, got them coffee and water, and explained what was going on with their loved one while the doctor was preoccupied. I believe that their efforts not only gave this individual a fighting chance, but also comforted the family in their time of need. I have never been prouder to wear the ‘red shirt.’” Ted Georgakis, Paramedic

cypress creek ems 2010 annual report


4

a dedicated team

5

“I promise that I will always uphold the expectations of serving our employees and the community to the best of my ability. Thank you, the management, and the Board of Directors for providing the employees with the support and resources so that we may continue to serve our community and uphold the integrity which Cypress Creek EMS was founded upon.” Claudine Eickenhorst, Paramedic, Supervisor

“I witnessed the true heart of Cypress Creek EMS when our crew took the time to sit and comfort the wife and brother of the cardiac arrest victim on the scene and at the hospital. At the hospital, members of CCEMS sat with the family in the waiting room, got them coffee and water, and explained what was going on with their loved one while the doctor was preoccupied. I believe that their efforts not only gave this individual a fighting chance, but also comforted the family in their time of need. I have never been prouder to wear the ‘red shirt.’” Ted Georgakis, Paramedic

cypress creek ems 2010 annual report


6

7

responding to our community Comm Center  The Communication Center establishes a strong foundation for Cypress Creek EMS to answer the call of the community in time of need. The dispatch team is constantly expanding to meet the needs of the ever-growing community. The Communications Center is the dispatch facility for 14 fire departments and EMS agencies, the Harris County Fire Marshal’s office, the Harris County Hazardous Materials Team, and Blue Bonnet Critical Incident Stress Management. The Comm Center also serves as a Secondary Public Safety Answering Point (SPSAP) in the Greater Harris County 9-1-1 network. In 2010, the Comm Center processed over 55,000 emergency incidents. Special Operations  The Special Operations Division provides operational medical support to public safety agencies and the community through the following programs. Each specialized team will work with the local, state and federal law enforcement, fire department or hazmat team responsible for providing that service, and not attempt to provide these services alone.

Cypress Creek Advanced Tactical Team (CCATT)  The CCATT is a team of highly trained paramedic/police officers supporting tactical law enforcement operations at the local, state, and federal levels. Cross training allows the medic to actually be part of the law enforcement team and have advanced medical care immediately available to peace officers and civilians during high-risk operations. CCATT stands strong and is recognized as a leader in the field of tactical medic training. They offer two basic courses and one Advanced Tactical Operational Medical Support course to an international audience annually. Bike Medic Response Team (BMRT)  The BMRT provides rapid response medical support at large scale events, parades, and educational programs in the community. The bike medic significantly reduces response times of conventional EMS and carries enough equipment and supplies to treat anything from a minor injury to a cardiac arrest. All medics are certified EMS cyclist through the International Police Mountain Bike Association and provide medical support to several events each year. In 2010, BMRT members were able to educate hundreds of children in both single and multi-day Bike Rodeos. Children are trained in the importance of wearing a properly fitted bike helmet, riding on the right side of the road, hazard avoidance, and the rules of the road.

cypress creek ems 2010 annual report


6

7

responding to our community Comm Center  The Communication Center establishes a strong foundation for Cypress Creek EMS to answer the call of the community in time of need. The dispatch team is constantly expanding to meet the needs of the ever-growing community. The Communications Center is the dispatch facility for 14 fire departments and EMS agencies, the Harris County Fire Marshal’s office, the Harris County Hazardous Materials Team, and Blue Bonnet Critical Incident Stress Management. The Comm Center also serves as a Secondary Public Safety Answering Point (SPSAP) in the Greater Harris County 9-1-1 network. In 2010, the Comm Center processed over 55,000 emergency incidents. Special Operations  The Special Operations Division provides operational medical support to public safety agencies and the community through the following programs. Each specialized team will work with the local, state and federal law enforcement, fire department or hazmat team responsible for providing that service, and not attempt to provide these services alone.

Cypress Creek Advanced Tactical Team (CCATT)  The CCATT is a team of highly trained paramedic/police officers supporting tactical law enforcement operations at the local, state, and federal levels. Cross training allows the medic to actually be part of the law enforcement team and have advanced medical care immediately available to peace officers and civilians during high-risk operations. CCATT stands strong and is recognized as a leader in the field of tactical medic training. They offer two basic courses and one Advanced Tactical Operational Medical Support course to an international audience annually. Bike Medic Response Team (BMRT)  The BMRT provides rapid response medical support at large scale events, parades, and educational programs in the community. The bike medic significantly reduces response times of conventional EMS and carries enough equipment and supplies to treat anything from a minor injury to a cardiac arrest. All medics are certified EMS cyclist through the International Police Mountain Bike Association and provide medical support to several events each year. In 2010, BMRT members were able to educate hundreds of children in both single and multi-day Bike Rodeos. Children are trained in the importance of wearing a properly fitted bike helmet, riding on the right side of the road, hazard avoidance, and the rules of the road.

cypress creek ems 2010 annual report


8

9

making the call

Thank God for Cypress Creek EMS, and friends who stay current with their CPR training. “When my husband hit the floor during a dinner party in our home, I was stunned to find our guests performing CPR on him because he had no pulse and no breath. Clear thinking and training by all parties have allowed our two children Heather and Alex to have their dad alive and well.

“They are all very compassionate and caring people during a very trying time. I hold them to the highest degree.” “Staff was wonderful! I felt completely at ease and comfortable with their care. I only hope I am fortunate enough to have Cypress Creek EMS again, if the need ever arises. They were terrific!” “I couldn’t have received better care if I was the Queen of England!! For which I am grateful!” “All of the medics in attendance were caring people and a calming presence in a stressful situation.” “Thank you so much. You saved a life.”

“Cypress Creek EMS arrived with Paramedics Jim Young, Justin Clifford and Jeff Fox ready for action with the latest in life saving technology and equipment. Every means of revival were used to bring Gene’s heart back to life and stable enough for a speedy trip to the Emergency room.” After a week of ICU in a coma and several close brushes with heart failure, Eugene Murray awoke to find his Houston Northwest hospital waiting room filled with all his family and friends sitting vigil around the clock. A month later, back to work and invited to a Survivor’s Dinner hosted by Cypress Creek EMS, Eugene was overwhelmed to meet the heroes who gave their all to bring him back to us and proud to learn that each was an Eagle Scout. “He thinks about those heroes every single day for if it not for them how could he have celebrated his one year anniversary so happily on April 2, 2011 at an ‘I’m Not Dead Yet’ Party on the rooftop of a Woodlands restaurant where he could shout to the world ‘Thank God I’m Alive’ and thank you Cypress Creek EMS for making it so!” A Grateful Wife, Donna Murray

cypress creek ems 2010 annual report


8

9

making the call

Thank God for Cypress Creek EMS, and friends who stay current with their CPR training. “When my husband hit the floor during a dinner party in our home, I was stunned to find our guests performing CPR on him because he had no pulse and no breath. Clear thinking and training by all parties have allowed our two children Heather and Alex to have their dad alive and well.

“They are all very compassionate and caring people during a very trying time. I hold them to the highest degree.” “Staff was wonderful! I felt completely at ease and comfortable with their care. I only hope I am fortunate enough to have Cypress Creek EMS again, if the need ever arises. They were terrific!” “I couldn’t have received better care if I was the Queen of England!! For which I am grateful!” “All of the medics in attendance were caring people and a calming presence in a stressful situation.” “Thank you so much. You saved a life.”

“Cypress Creek EMS arrived with Paramedics Jim Young, Justin Clifford and Jeff Fox ready for action with the latest in life saving technology and equipment. Every means of revival were used to bring Gene’s heart back to life and stable enough for a speedy trip to the Emergency room.” After a week of ICU in a coma and several close brushes with heart failure, Eugene Murray awoke to find his Houston Northwest hospital waiting room filled with all his family and friends sitting vigil around the clock. A month later, back to work and invited to a Survivor’s Dinner hosted by Cypress Creek EMS, Eugene was overwhelmed to meet the heroes who gave their all to bring him back to us and proud to learn that each was an Eagle Scout. “He thinks about those heroes every single day for if it not for them how could he have celebrated his one year anniversary so happily on April 2, 2011 at an ‘I’m Not Dead Yet’ Party on the rooftop of a Woodlands restaurant where he could shout to the world ‘Thank God I’m Alive’ and thank you Cypress Creek EMS for making it so!” A Grateful Wife, Donna Murray

cypress creek ems 2010 annual report


10

11

building our leaders of tomorrow Cypress Creek EMS’ Charles R. Hooks Education Center is a building block for the future of the organization and crucial for CCEMS to meet the growing needs of the community. In 2010, they trained over 1,400 members of the community in CPR/First Aid, CPR Instructors, Baby Sitting Certification, and various EMS courses. Cypress Creek EMS provides various avenues for injury prevention education in the community. The Education Ambulance, funded by a grant from the Tenet Foundation, is used solely for education at schools, scout meetings, and community health fairs. CCEMS has built a strong alliance with several organizations and agencies, including the 1960 Exchange Club, Safe Kids Greater Houston, Houston Northwest Medical Center and the Harris County Sheriff’s Department. They also work with Ben Taub General Hospital and the Shattered Dreams program, which is an anti-drinking and driving campaign, involving local high schools. CCEMS is a certified car seat inspection station, where car seat inspections are given free of charge by certified car seat technicians. CCEMS relies on fundraising events and grants to provide injury prevention programs and scholarships to the community. The 1960 St. Patrick’s Day Parade, the Laff Spot Event, and the Golf Classic are a few events CCEMS benefits from in order to continue to give back to the community and build a bright future.

“a bright future” CCEMS is persistent in maintaining a strong culture of exemplary leadership in emergency medicine. In order to continue raising the bar and our standards of care, we are adding additional resources and expanding our education department staff. Dr. Vartanian, our Medical Director and CCEMS welcome Dr. Mark Escott as our Assistant Medical Director. Dr. Escott brings his expertise in training, education, and research in emergency medicine to our organization and community. Dr. Escott grew up in our service area and graduated from Rice University. He received his Emergency Medical Technician Certification in high school and volunteered for CCEMS for several years. His passion for emergency medicine and the community he grew up in is evident in his desire to return to the area and organization. Dr. Escott will work hand in hand with Dr. Vartanian and CCEMS’s clinical staff in the field, making calls with our medics. Together they are building bright futures and state of the art emergency care in our community.

cypress creek ems 2010 annual report


10

11

building our leaders of tomorrow Cypress Creek EMS’ Charles R. Hooks Education Center is a building block for the future of the organization and crucial for CCEMS to meet the growing needs of the community. In 2010, they trained over 1,400 members of the community in CPR/First Aid, CPR Instructors, Baby Sitting Certification, and various EMS courses. Cypress Creek EMS provides various avenues for injury prevention education in the community. The Education Ambulance, funded by a grant from the Tenet Foundation, is used solely for education at schools, scout meetings, and community health fairs. CCEMS has built a strong alliance with several organizations and agencies, including the 1960 Exchange Club, Safe Kids Greater Houston, Houston Northwest Medical Center and the Harris County Sheriff’s Department. They also work with Ben Taub General Hospital and the Shattered Dreams program, which is an anti-drinking and driving campaign, involving local high schools. CCEMS is a certified car seat inspection station, where car seat inspections are given free of charge by certified car seat technicians. CCEMS relies on fundraising events and grants to provide injury prevention programs and scholarships to the community. The 1960 St. Patrick’s Day Parade, the Laff Spot Event, and the Golf Classic are a few events CCEMS benefits from in order to continue to give back to the community and build a bright future.

“a bright future” CCEMS is persistent in maintaining a strong culture of exemplary leadership in emergency medicine. In order to continue raising the bar and our standards of care, we are adding additional resources and expanding our education department staff. Dr. Vartanian, our Medical Director and CCEMS welcome Dr. Mark Escott as our Assistant Medical Director. Dr. Escott brings his expertise in training, education, and research in emergency medicine to our organization and community. Dr. Escott grew up in our service area and graduated from Rice University. He received his Emergency Medical Technician Certification in high school and volunteered for CCEMS for several years. His passion for emergency medicine and the community he grew up in is evident in his desire to return to the area and organization. Dr. Escott will work hand in hand with Dr. Vartanian and CCEMS’s clinical staff in the field, making calls with our medics. Together they are building bright futures and state of the art emergency care in our community.

cypress creek ems 2010 annual report


Total Revenues

12

Total Expenses ($ in millions)

18

($ in millions)

18

Revenues

9

CCEMS Leadership

Emergency Services District (ESD) 11 Board of Commissioners

15

15

ESD 11 12

12

Medical Revenues

9

9

Residential Revenues Other Revenues

6

3

6

$

120,000

$18

2007 $

120,000

2008 $

2010

2009 15

154,000

$

190,000

$

212,000

$ 5,089,999

$ 6,021,273

$ 7,500,63312

$ 7,484,090

$ 8,748,927

$

$

$

$

$

92,176

177,875

90,040

175,549

258,429

$ 4,717,254

$ 4,850,313

$ 5,276,247 9

$ 5,628,619

$ 5,873,832

$

106,570

$

94,181

$

79,740

$

68,352

$

36,867

$

412,537

$

42,862

$

380,585

$

409,025

$

615,326

6

6

Total Revenues

3

$10,538,536

$11,306,504

$13,481,245 3

$13,955,635

$

968,659

$ 1,128,637

$ 1,227,456

$

248,024

$

258,637

$

404,782

$

402,197

$

340,798

$

292,681

$

$

441,071

$

540,175

$

$15,745,381

3

Expenses 0

Health Expenses 0

2006

$18

FMA 12

($ in millions)

($ in millions)

ESD 4 15

Total Revenues

2010 Income & ExpendituresTotal Expenses

0

Workmen’s Comp

0

$ 1,397,416

’08

$ 1,578,698

’09

’10

$

286,925

317,933

$

365,754

574,363

$

619,181

CCEMS Board of Directors

Directors

Commissioner Lynn LeBouef—President

401K Fund

$

153,296

Gregory Marwill President

James Cravens

Commissioner Karen Plummer—Vice President

Social Security

$

361,668

Jeff Doran

Commissioner Josh Fetner—Treasurer

Employee Cost

$ 4,933,370

$ 5,838,686

$ 7,298,088

$ 7,786,862

$ 8,388,686

William Graves

Commissioner Fred Grundmeyer—Secretary

Totals

$ 6,665,017

$ 8,007,829

$ 9,763,182

$10,478,774

$11,239,244

Linda Mercier

Commissioner Tom Slonek—Assistant Secretary

Other Expenses

$ 3,062,637

$ 2,955,141

$ 3,252,433

$ 3,587,009

$ 3,946,704

Ronald Tribolet Treasurer

Total Expenses

$ 9,727,654

$10,962,970

$13,015,615

$14,065,784

$15,185,948

David King Secretary

Total Equity

$13,514,009

$12,683,015

$11,419,775

$12,142,351

$ 6,314,794

William Streidl

Lacy O’Connor Corresponding Secretary Silvana Stanzer Volunteer Representative

Beryl Ramsey

Total Expenses ($ in millions)

Total Revenues

Annual Report Design by Curran & Connors, Inc. / www.curran-connors.com

Ruben Gonzales, Jr. President-elect

Total Equity Total Expenses

($ in millions)

18

18

15

15

12

12

9

9

6

6

3

3

0

0

($ in millions)

($ in millions)

$18

18

15

15

12

12

9

9

6

6

3

3

0

’09

’09

’10

Total Revenues

Total Equity

($ in millions)

($ in millions)

$18

$18

15

15

12

12

9

9

6

6

3

3

0

0

’08

’08

’10

0

’08

’09

’10

’08

’09

’10


Total Revenues

12

Total Expenses ($ in millions)

18

($ in millions)

18

Revenues

9

CCEMS Leadership

Emergency Services District (ESD) 11 Board of Commissioners

15

15

ESD 11 12

12

Medical Revenues

9

9

Residential Revenues Other Revenues

6

3

6

$

120,000

$18

2007 $

120,000

2008 $

2010

2009 15

154,000

$

190,000

$

212,000

$ 5,089,999

$ 6,021,273

$ 7,500,63312

$ 7,484,090

$ 8,748,927

$

$

$

$

$

92,176

177,875

90,040

175,549

258,429

$ 4,717,254

$ 4,850,313

$ 5,276,247 9

$ 5,628,619

$ 5,873,832

$

106,570

$

94,181

$

79,740

$

68,352

$

36,867

$

412,537

$

42,862

$

380,585

$

409,025

$

615,326

6

6

Total Revenues

3

$10,538,536

$11,306,504

$13,481,245 3

$13,955,635

$

968,659

$ 1,128,637

$ 1,227,456

$

248,024

$

258,637

$

404,782

$

402,197

$

340,798

$

292,681

$

$

441,071

$

540,175

$

$15,745,381

3

Expenses 0

Health Expenses 0

2006

$18

FMA 12

($ in millions)

($ in millions)

ESD 4 15

Total Revenues

2010 Income & ExpendituresTotal Expenses

0

Workmen’s Comp

0

$ 1,397,416

’08

$ 1,578,698

’09

’10

$

286,925

317,933

$

365,754

574,363

$

619,181

CCEMS Board of Directors

Directors

Commissioner Lynn LeBouef—President

401K Fund

$

153,296

Gregory Marwill President

James Cravens

Commissioner Karen Plummer—Vice President

Social Security

$

361,668

Jeff Doran

Commissioner Josh Fetner—Treasurer

Employee Cost

$ 4,933,370

$ 5,838,686

$ 7,298,088

$ 7,786,862

$ 8,388,686

William Graves

Commissioner Fred Grundmeyer—Secretary

Totals

$ 6,665,017

$ 8,007,829

$ 9,763,182

$10,478,774

$11,239,244

Linda Mercier

Commissioner Tom Slonek—Assistant Secretary

Other Expenses

$ 3,062,637

$ 2,955,141

$ 3,252,433

$ 3,587,009

$ 3,946,704

Ronald Tribolet Treasurer

Total Expenses

$ 9,727,654

$10,962,970

$13,015,615

$14,065,784

$15,185,948

David King Secretary

Total Equity

$13,514,009

$12,683,015

$11,419,775

$12,142,351

$ 6,314,794

William Streidl

Lacy O’Connor Corresponding Secretary Silvana Stanzer Volunteer Representative

Beryl Ramsey

Total Expenses ($ in millions)

Total Revenues

Annual Report Design by Curran & Connors, Inc. / www.curran-connors.com

Ruben Gonzales, Jr. President-elect

Total Equity Total Expenses

($ in millions)

18

18

15

15

12

12

9

9

6

6

3

3

0

0

($ in millions)

($ in millions)

$18

18

15

15

12

12

9

9

6

6

3

3

0

’09

’09

’10

Total Revenues

Total Equity

($ in millions)

($ in millions)

$18

$18

15

15

12

12

9

9

6

6

3

3

0

0

’08

’08

’10

0

’08

’09

’10

’08

’09

’10


When Seconds Count…Count On Us! ™

7111 Five Forks | Spring, TX 77379 | 281.378.0800 | www.ccems.com

CCEMS Annual Report 2010  

Cypress Creek EMS Annual Report - Publishing again for new website.