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THE SHROPSHIRE GROUP Business Systems Strategy


2

MISSION Group Strategy


Business Systems 3

Mission Business Systems is committed to providing The Shropshire Group with efficient and effective solutions that contribute to the profitability of the business. This will be achieved by combining business strategy with I.T. knowledge, making the solutions a valued asset.

Key Responsibilities:  Management of G’s technology infrastructure  Support and development of existing business systems  Delivery and deployment of new systems, business process change, technologies and services.  Technology advice


4

PEOPLE Group Strategy


People 2009 5

Team Member

Job

Terry Potter

Group Business Systems Manager

Adrienne Pett

Project Manager – Inventory Systems

Gary Dewsbury

Infrastructure Manager & DBA

Sue Leeke

Developer - Business Intelligence Training for J.D.Edwards development

 Juan Antonio Mtnez Leon

Developer - Business Intelligence & J.D. Edwards – Starts 20 th April’09

Cathy Cantrell

Help Desk & Project Manager – People Systems

 Simon Cullum

Help Desk Technician

 Simon Pollard  Richard Turnbull

Help Desk Analyst

Jose Pascual Siscar

Spain I.T. Manager & Oracle Developer

 Victor Saura  José Candela

Help Desk Engineer + Training for Oracle DBA

 A.N.Other

Help Desk Engineer - being recruited during April ‘09

Vit Spitalsky

Czech I.T. Manager

Help Desk Engineer

Oracle Developer Financials & DBA


People 2010 6

Team Member

Job

Terry Potter

Group Business IT Director

Adrienne Pett

Project Manager – Inventory Systems

Sophie Cook (MTS)

Inventory Analyst

Gary Dewsbury

Infrastructure Manager & DBA

Sue Leeke

Developer - Business Intelligence Training for J.D.Edwards development

 Juan Antonio Mtnez Leon

Developer - Business Intelligence & J.D. Edwards – Started 20th April’09 – Returns to Spain September 2011

Cathy Cantrell

Business Systems Project Manager – People Systems

 Simon Cullum

Help Desk Technician

 Simon Pollard  Richard Turnbull

Help Desk Analyst Help Desk Engineer

Jose Pascual Siscar  Victor Saura  José Candela  Raul Beltran

Spain I.T. Manager & Oracle Developer Help Desk Engineer + Training for Oracle DBA Oracle Developer Financials & DBA Started April 2009


Teamwork 2009 7

Teams working well together UK, Spain and Czech. Infrastructure

Standards

Further integration to improve service Mix of development skills - be more agile

Support from any location

Supply Chain Business Process

Training

Share Knowledge

Share Systems

   

Economies of scale Project control standards

New developments - gear to all locations


Teamwork 2010 8

Teams working well together UK, Spain and Czech. Infrastructure

Standards

Further integration to improve service Mix of development skills - be more agile.  PDP’s UK & Spain

Support from any location 

Supply Chain Business Process

Training

 

Share Knowledge

Share Systems

Economies of scale Central Software

e.g. Spam filters for email

Project control standards  Externally audited

New developments - gear to all locations  Supply Chain automation,

Server Virualisation


9

TECHNOLOGY Group Strategy


Network Map 10


Network Map 11

Linked to Internet


Desktop & Infrastructure 2009 12

Infrastructure

UK

Spain

Czech

PC’s (Desktop & Laptops)

HP

HP

HP When replaced

Servers

HP

HP

HP

Systems Deployment

Citrix over VPN

Local servers

Citrix over VPN

PC Operating System

XP

XP

XP

Windows 2003/2008

Windows 2003

Windows 2003

PIX

PIX

ASA

McAfee

McAfee

McAfee

Database

SQL

Oracle & SQL

SQL

Microsoft Office

2003

2003

2003/7

Exchange 2003

Exchange 2003

Third Party service

Fault tolerance & Tape Backup – Not major event

Fault tolerance & Tape Backup – Not major event

As UK as servers are based in UK

Server Operating System Firewall Virus Protection

Email Business Continuity

VPN = Virtual Private Network between sites over the Internet PIX = Private Internet Exchange ASA = Adaptive Security Appliance

Moving to new versions when appropriate


Desktop & Infrastructure 2010 13

Infrastructure

UK

Spain

Czech

PC’s (Desktop & Laptops)

HP

HP

HP When replaced

Servers

HP

HP

HP

Systems Deployment

Citrix over VPN

Local servers

Citrix over VPN

PC Operating System

XP

XP

XP

Windows 2003/2008

Windows 2003

Windows 2003

PIX

PIX

ASA

McAfee

McAfee

McAfee

Database

SQL

Oracle & SQL

SQL

Microsoft Office

2003

2003

2003/7

Exchange 2003

Exchange 2003

Using UK Server

DR technology installed

Planning finishes October Estimates Included in 2010/2011 budget

DR technology installed

Server Operating System Firewall Virus Protection

Email Business Continuity

VPN = Virtual Private Network between sites over the Internet PIX = Private Internet Exchange ASA = Adaptive Security Appliance

Windows 7 Office 2010 2010 SharePoint evaluated and recommended


Technology Platform 14

SQL SQL Databases Databases


15

BUSINESS TRANSACTIONS Group Strategy


Modus Operandi – New Systems 16

Off the shelf software packages

Are tried, tested and debugged with good customer references. Conforms to G’s technical standards e.g. SQL Database working on Windows operating System Out of the box “Vanilla” solutions preferred.

G’s designed Where off the shelf solutions are not available e.g. EPW software, and developed G’s will innovate by the design and sponsor of software development software in order to gain competitive advantage in the market place.


Modus Operandi – All Systems 17

All projects will be owned by the project sponsor, normally a member of the executive board.

Business Process

Best practice process will be encouraged so that what is done now is not necessarily copied – this also links to the lean manufacturing initiatives within the business.

Project Control

All projects will adopt the “Prince2” principles. This includes a rationale for the projects , the benefits that would be expected to be realised(ROI), how those benefits will be measured and how the project will be managed.

Project Scheduling

Projects will be approved and scheduled based upon the benefits and the value being added to the business. Projects already being progressed will not be gazumped.

System Integration

Where appropriate systems will be integrated to minimise user interfaces Supply Chain / and be consistently used across the group.

Contracts

Lead or support the business manager in the negotiations and commercial arrangements surrounding software product purchase.

Technical

Project Boards initiated in UK & Spain – same process to be installed in Czech

Ownership


Modus Operandi – Support 18

Internal Helpdesk

To support the various applications being used across the group a local central support function in (UK, Spain & Czech) will enable users to get issues resolved. Where appropriate contracts with third party suppliers will be agreed for resolution of specific issues with their software. KPI’s - a service level of 99.5% system availability has been set and Represents 44 hours is being achieved.

Business Continuity

unplanned outage p.a.

People, software, hardware and external arrangements to recover systems will be in place should an incident occur. DR installed for UK & Czech – Spain Plan October


Technical 2009 19

System

UK

Spain

Planting and Agronomy

Muddyboots Gatekeeper

Versas

Harvesting

Spreadsheet s

Versas

HACCP data capture

Manual

Manual

Shop Floor Data Capture Print Rooms

Czech Cambs & Norfolk moving to Gatekeeper

Manual Proposal for March production due May’09


Technical 2010 20

System

UK

Spain

Planting and Agronomy

Muddyboots Gatekeeper

Versas

Harvesting

Spreadsheet s

Versas

HACCP data capture

Manual

Manual

Czech Cambs & Norfolk moving to Gatekeeper

Completed

Manual Proposal for March production due May’09

Shop Floor Data Capture Print Rooms OEE Installed at Ramsey, March & Sandfield

Muddy Boots Data Capture for paperless factory’s evaluated & proposed

Oneworld Inventory installed for March & Sandfield


People Systems 2009 21 Location

Time & Attendance

Piece rate Earnings Data Collection

Excel / Logitime Time Sheets Labourtrak

Excel / Timesheets

Human Resources

Payroll

Prolog4

Wealden

Barway

Barway Field Workers March

Hourly Paid

Key Casual

Key Casual

Insight

Insight

Czech System Spain System

Czech Payroll Spain Payroll

Ramsey Wissington Cambs Farms East Coast Orchard Farm Manor Farm

PC System

Czech

Spain

Moving to new HR system summer 2009

Moving to New Labour costing (Logitime)

Move to Logitime T&A


People Systems 2010 22 Location

Time & Attendance Excel / Logitime Time Sheets

Piece rate Earnings Data Collection

Human Resources

Labour Costings

Wealden Wealden Wealden

Excel / Timeshee ts

Payroll

HR Connect

Barway

Barway Field Workers March

 April’10

 May’10

Hourly Paid

Key Casual

Key Casual

Czech System Spain System

Czech Payroll Spain Payroll

Ramsey Wissington Cambs Farms East Coast Orchard Farm Manor Farm

Insight

Czech

Spain

Versas

Moving to new HR system summer 2009

Moving to New Labour costing (Logitime)

Move to Logitime T&A


Business Transactions 2009 23

System

UK

Spain

Czech

Purchase Orders - Products

J.D.Edwards

Oracle

SKA

Purchase Orders - Packaging

J.D.Edwards

Oracle

SKA

Purchase Orders - Other

Order Books

Oracle

SKA

Sales Order Processing

J.D.Edwards

Oracle

SKA

Despatch Scanning

J.D.Edwards

Oracle

SKA

Inventory Movements

J.D.Edwards

Versas / Oracle

Stock Control

J.D.Edwards

Oracle

SKA

Finance

J.D.Edwards

Oracle

SKA

Grower Returns

J.D.Edwards

Excel

Excel

QA EPW Scanning Control

J.D.Edwards

J.D.Edwards

Business Intelligence

Exact Software

Replaced by Navision 1st May 2009

Review Spain systems


Business Transactions 2010 24

System

UK

Spain

Czech

Purchase Orders - Products

J.D.Edwards

Oracle

SKA

Purchase Orders - Packaging

J.D.Edwards

Oracle

SKA

Purchase Orders - Other

Order Books

Oracle

SKA

Sales Order Processing

J.D.Edwards

Oracle

SKA

Despatch Scanning

J.D.Edwards

Oracle

SKA

Inventory Movements

J.D.Edwards

Versas / Oracle

Stock Control

J.D.Edwards

Oracle

SKA

Finance

J.D.Edwards

Oracle

SKA

Grower Returns

J.D.Edwards

Excel

Excel

QA EPW Scanning Control

J.D.Edwards

J.D.Edwards

Business Intelligence

Exact Software

Replaced by Navision 1st May 2009

Review Spain systems Completed

Evaluating ZAP


Proposal – Spain Systems 25

2009 2009

2010 2010

2011 2011 May May––Oct OctUpgrade Upgrade Oct Oct––March MarchTraining Training

Oct OctLive Liverunning running

March March/ /April April

Oct Oct––Feb Feb

Options evaluated No Change proposed yet. This means the earliest change 2012 season


Financial Reporting 26

Update data warehouse every night

A software product “ZAP” currently being evaluated

Financial Enquiry


Business Continuity – UK & Czech 27

Action

Status

Proposal

Accepted for UK Costed and included in 2009/10 budget

Planning

Detailed Planning Commenced

Solution installed and local testing completed – site testing with Business Recovery plan o/s

Proposal Site Connections

Connect all sites to the internet.

Replication Site

Selection of a site which can be linked to the internet through a Telephone Exchange other than Soham. Ramsey was selected. It has a separated machine room to house the additional I.T. hardware and data connections to the web will not be through Soham.

Resuming service

Data replication of the main databases would enable systems to be running in disaster mode within 6 hours – limited functions.

Non Replicated Systems

Those systems not replicated would be recovered from tape after additional hardware had been sourced (from 3 days following an incident ).

Spain – Plan complete by Oct 31st .

Bedford based outsource supplier found to better recovery time for Payroll, T&A, HR and EMAIL


Delivery 28


Strategy 29

 Further integration of both Spain and UK IT teams – joint projects, training, using same software to increase the staff skill levels and group support.  Clarify upgrade costs to new JDE (UK )ERP version – External Audit Autumn 2010 - £5k.  No ERP update (Spain / UK) before 2012.  Spain - DR plan implemented early 2011.  Czech - Invest in Navision “Livestock” if fit for purpose – Early 2011.  Continued improvement of service through Project Boards, “Prince2 Principles” , new technology and liaison with management teams.  Move to Windows 7 and MS Office 2010 – summer 2011. Deliver using “thin client” technology.  Invest in “Business intelligence software” for Group Reporting – Early 2011.  Evaluate and recommend Telecommunications options for the Group. To include Switchboards, Lines, Data & Voice convergence, Peer to Peer and conference room Video – Report Jan /Feb. 2011.


30

FINANCE Group Strategy


Investment Summary Actual 08/09

Actual 09/10

865

790

800

876

900

900

249

292

295

270

278

282

Czech @ 30 CZ / £

0

35

36

36

37

38

Total Running Costs

1114

1117

1131

1182

1215

1220

436

350

395

438

439

390

***183

182

185

100

100

80

55

72

72

34

51

1733

1704

1783

1792

1788

1741

263

181

187

**450

250

390

***150

118

148

185

100

100

0

140

25

50

439

360

685

Expenditure Type

31

Budget 10/11

Projected 11/12

Projected 12/13

Projected 13/14

Running Costs £,000 UK Spain @ 1.15 Euros/£

Depreciation £,000 UK Spain @ 1.15 Euros/£ Czech @ 30 CZ / £

0

Total Expenditure Capital Auth. £,000 UK Spain @ 1.15 Euros/£ Czech @ 30 CZ / £ Total Investment

413

*** Estimated Upgrade to ERP not included UK or Spain

** Upgrade windows

50 350

540


Q&A 32

Group BS Strategy  

Information Technology

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