SeneGence ManaGence Manual

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• Conduct Glamour Makeovers on Guests - Choose one of the SeneBlends looks available in the back office under SeneBlends. • Review Company Announcements from Weekly Sentiments • Conduct Training Activity chosen from SenePlans available in the back office. • Announce Important Reminders and schedule activities for the week • Call to action (goal) for the week

Host a Successful Webinar or Conference Call A consistently scheduled webinar or conference call will prove to be an effective venue to train and support Distributors who do not live nearby. There are many free to low cost resources available online that can help you host your meeting professionally and easy. Similar to training or a weekly meeting, a conference call is an event that requires preparation. Below are some tips you can use to conduct effective webinars and conference phone calls with your Downline: 1. Arrive Early. As the moderator of the call, it is important you are there to welcome participants. 2. Start and end on time. Respect your callers by beginning your webinar/call at the time scheduled, and keep to your schedule so callers do not have to disconnect before the end of the webinar/ call. 3. Prepare an agenda. Be prepared, stay on task and have a backup plan if a guest speaker (if any) does not show. A backup training topic is crucial. 4. Stick to a format. Follow the same format weekly for consistency. For example, an effective weekly Downline webinar/call may include: • Three minutes of company updates from weekly SeneSentiments • Two minutes for weekly recognition, a ten minute training topic • Five minutes of a motivational message. • Finally use the two meeting reminding attendees of the date and time for the next conference call and give out any assignment for follow up at that time. 5. Give a strong introduction. Start off by introducing yourself and welcoming any new Distributor to the Webinar/call. If you are utilizing a guest speaker, have a third party introduce them (another Distributor on the call) to build excitement and credibility. 6. Be dynamic. Speaking with energy, emotion and enthusiasm will excite your watchers/ listeners and produce positive results. 7. Use guest speakers. Invite a guest speaker to join your webinar/call. You don’t want to always be the only speaker or the excitement will fizzle. 8. Do not use cell phones for conference calls. These phones pick up static and background noise, delivering a lower sound quality, and can be unexpectedly disconnect your call. 9. Have watchers/callers mute their line. If you wish to have active participation during your webinar/call, ask the watchers/callers who are not speaking to mute their individual speakers/lines.

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SeneGence ManaGence. 081716 ©2016 All Rights Reserved


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