Issuu on Google+

MELBOURNE PARK 13-26 JANUARY 2014 australianopen.com

AUSTRALIAN OPEN AND AUSTRALIAN OPEN SERIES TICKET GUIDE


AUSTRALIAN OPEN 2014 For two weeks in January there’s nowhere tennis fans would rather be than Melbourne Park. As the world’s top tennis players hit town to stake their claim on the Australian Open trophies, fans flock to the Melbourne Park courts to share in all the action and excitement of Grand Slam® tennis. Novak Djokovic, Roger Federer, Rafael Nadal, Victoria Azarenka, Li Na, Maria Sharapova – for one adrenalin-charged fortnight the tennis stars call Melbourne Park home. Who will light up the courts in 2014? Don’t miss a minute of the action as the world's tennis players take over Melbourne Park in an all-or-nothing battle for Grand Slam® glory. Join us courtside to witness the passion, the drive, the courage and determination as the talented tennis players fight for the ultimate prize. Welcome to Australian Open 2014.


CONTENTS

How to book

4

Ticket warning

4

On sale dates

5

Australian Open ticket limits

5

Australian Open ticket packages (multiple sessions)

6

Australian Open single session ticket prices

7

Ticket access map

8

Australian Open 2014 tournament schedule

10

Rod Laver Arena map

11

Hisense Arena map

12

Getting to the action

13

A-Z of enjoying the tournament

14

Accessibility and special needs information

18

Accessibility map

20

Australian Open Series

23

Ticket conditions of sale and entry

24

australianopen.com


2


australianopen.com

3


HOW TO BOOK AND TICKET WARNING

HOW TO BOOK INTERNET ticketek.com.au/australianopen PHONE Australia: 1300 888 104 (local call cost) International: +61 3 9039 9407 Group bookings: +61 3 9286 1347 AGENCY Bookings can be made in person at any Ticketek agency across Australia and New Zealand. Please visit ticketek.com.au for a list of agents near you. BECOME AN AUSTRALIAN OPEN MEMBER Game, Set and Match Members! Join up and be an Australian Open Member to become part of this amazing entertainment showcase. Individual and family memberships grant you access to a great range of benefits available for the Australian Open, including: • access to tickets prior to general public* • access to our on site Game, Set, Match Lounge • complimentary ground passes • access to Tennis Australia’s Wimbledon, French Open and US Open ticket ballots • merchandise discounts • exclusive competitions.

4

Join now! Go to australianopen.com/membership, call 1800 676 450 or come and visit us at Grand Slam® Oval during the tournament. *Please note: access to tickets will vary depending on the date you join. BOOK A TRAVEL PACKAGE Official Australian Open travel packages make it easy to be part of the action, with a choice of accommodation options to suit all budgets and needs. For more information about our official licensed tour operators visit australianopen.com/travelpackages. BOOK A PREMIUM SEAT/HOSPITALITY PACKAGE For more information about our premium seating and hospitality packages please call +61 3 9914 4177 or visit australianopen.com/hospitality.

TICKET WARNING Always ensure that your tickets are purchased from: • Ticketek (official ticketing agent) • an official Australian Open tour operator • an official Australian Open hospitality package. Failure to do so could result in access to the Australian Open being denied. For more information, please visit australianopen.com.


ON SALE DATES AND TICKET LIMITS

ON SALE DATES rod laver arena Packages (multiple sessions)

9:00 am AEDST Wed 2 Oct 2013

Single session

9:00 am AEDST Tue 8 Oct 2013

hisense arena Packages (multiple sessions)

9:00 am AEDST Wed 2 Oct 2013

Single session

9:00 am AEDST Tue 8 Oct 2013

ground passes Packages (multiple sessions)

9:00 am AEDST Wed 2 Oct 2013

Ground passes/ After 5 ground passes

9:00 am AEDST Tue 8 Oct 2013

australian open series packages (multiple sessions) Hyundai Hopman Cup

9:00 am AWST Wed 2– Tue 8 Oct 2013

Brisbane International

9:00 am LOCAL TIME Wed 2– Tue 8 Oct 2013

Apia International Sydney

9:00 am AEDST Wed 2– Tue 8 Oct 2013

Hobart International

9:00 am AEDST Wed 2– Tue 8 Oct 2013

australian open series single sessions Hyundai Hopman Cup

9:00 am AWST Wed 9 Oct 2013

Brisbane International

9:00 am LOCAL TIME Wed 9 Oct 2013

Apia International Sydney

9:00 am AEDST Wed 9 Oct 2013

Hobart International

9:00 am AEDST Tue 8 Oct 2013

AUSTRALIAN OPEN TICKET LIMITS rod laver arena packages (multiple sessions) First week

8 tickets per person per package

Middle weekend

8 tickets per person per package

Quarterfinals

8 tickets per person per package

Semifinals

8 tickets per person per package

Finals weekend

4 tickets per person per package

Final five

4 tickets per person per package

rod laver arena single sessions Mon 13–Sat 25 Jan

8 tickets per person per session

Sun 26 Jan

4 tickets per person per session

hisense arena packages (multiple sessions) All packages

10 tickets per person per package

hisense arena single sessions All sessions

10 tickets per person per session

ground pass package (multiple sessions) Sat 18–Sun 19 Jan

10 tickets per person per package

CHILD POLICY • Children aged three–16 years as at 1 January 2014 are entitled to purchase a child reserved seat ticket. • Children aged two and under as at 1 January 2014 are entitled to enter the events at no charge; however they must not occupy a reserved seat. • Persons aged 17 and over as at 1 January 2014 are classified as an adult, unless they hold a valid concession identification. • All persons 12 years old and younger must be accompanied and supervised by a parent or guardian at all times during the event. CONCESSION POLICY A person must have the appropriate form of concession to purchase a concession reserved seat ticket. They must present the relevant concession documentation at point of purchase and upon entry into the event. The following are accepted forms of concession for the purchase of tickets: • Student cards of an Australian institution: full-time secondary students and full-time tertiary students • Pensioner concession card • Veteran affairs and TPI • Healthcare cardholders • Personal treatment entitlement card. FAMILY A family ticket admits two adults and two children or one adult and three children. BUY A GIFT VOUCHER Want to give someone the perfect tennis present but unsure of their availability? Then a gift voucher is ideal. Gift vouchers are available in denominations between $20–$200. They can then choose the day and time they want to have their Australian Open experience, whether it be the first day’s play, a night during the week or the finals. Gift vouchers are available for the Australian Open and all Australian Open Series events. In order to promote fair and equitable access to the Australian Open, Tennis Australia reserves the right to cancel tickets made by an individual that exceeds the ticket limits set for the event. The maximum number of tickets that can be booked by an individual is 30 tickets for the event. The maximum number of tickets that can be booked by an individual per session are 10 tickets per Hisense Arena session, and eight tickets per Rod Laver Arena session except the men's final where a four ticket limit applies.

australianopen.com

5


TICKET PACKAGES (MULTIPLE SESSIONS)

rod laver arena first week

rod laver arena final weekend

Catch the biggest names in world tennis launch their bids for Grand Slam® glory across both day and night sessions in the early rounds of Australian Open 2014. All the top names, all the big games, all under one roof. Session Date Adult Concession

Finals weekend is what Grand Slam® tennis is all about. Last year Novak Djokovic and Victoria Azarenka successfully defended their Australian Open titles in front of capacity crowds at Rod Laver Arena. Who will be crowned champions in 2014? Session Date Adult Concession Women's and men's Sat 25 + Sun 26 Jan $669.90 $614.90 final

Day

Mon 13–Thu 16 Jan

$299.90

$269.90

Night

Mon 13–Thu 16 Jan

$299.90

$269.90

rod laver arena middle weekend

rod laver arena finals five

Rod Laver Arena serves up two days of blockbuster tennis across the middle weekend of the event. In 2013 reigning champion Novak Djokovic kept the crowd on its feet in a fiveset, five-hour epic against Stanislas Wawrinka and local hope Bernard Tomic took on the master Roger Federer in a gripping match-up on the main stage.

Choose five finals sessions featuring the world’s top tennis stars. The stakes are high as Grand Slam® action enters its final days. Session Adult Concession

Session

Date

Adult

Concession

Day

Fri 17–Mon 20 Jan

$489.90

$444.90

Night

Fri 17–Mon 20 Jan

$489.90

$444.90

rod laver arena quarterfinals The intensity steps up a gear when quarterfinals action hits Melbourne Park. In 2013 six of the world’s top 10 men and five of the top 10 women battled it out for a place in the semifinals in an all-or-nothing attempt to keep their title hopes alive. Session Date Adult Concession Day

Tue 21–Wed 22 Jan

$269.90

$239.90

Night

Tue 21–Wed 22 Jan

$269.90

$239.90

rod laver arena semifinals It’s all on the line when the final four go into battle. In 2013 heavy hitters Andy Murray, Roger Federer, David Ferrer and Novak Djokovic were the last men standing, while in the women’s draw Victoria Azarenka, Sloane Stephens, Li Na and Maria Sharapova fought to book their place in the decider. Session Date Adult Concession Day + choice of 1 men's semifinal

Thu 23 Jan + Thu 23 Jan night or Fri 24 Jan twilight

$389.90

$359.90

Women's and men's semifinals + women's and men's finals

$1159.90

hisense arena first week Andy Murray, David Ferrer, Jo-Wilfried Tsonga, Gael Monfils, Maria Sharapova, Serena Williams and Ana Ivanovic hit up Hisense Arena in 2013. Be there when the big names return. Session Date Adult Concession Day Mon 13–Thu 16 Jan $210.90 $197.90

hisense arena middle weekend Two days of world-class tennis in a truly world-class venue. In 2013 fan favourites Janko Tipsarevic, Juan Martin Del Potro, Li Na and Caroline Wozniacki all stepped out on Hisense Arena in the middle weekend of the tournament, treating fans to two electrifying days of on-court action. Session Date Adult Concession Day

Fri 17–Mon 20 Jan

$210.90

$197.90

Night

Fri 17 + Sat 18 Jan

$107.90

$100.90

middle weekend ground pass The city comes alive on the first weekend of the tournament, when crowds flock to Melbourne Park to cheer on their tennis idols. On Super Saturday big-name music acts match it with tennis heavyweights in an all-day entertainment bonanza, while Sunday sees the start of fourth round action. Session Date Adult Family Day

6

$1269.90

Sat 18 + Sun 19 Jan

$90.00

$234.00


SINGLE SESSION TICKET PRICES

Pre-purchase and save – tournament prices apply from Monday 13–Sunday 26 January 2014. rod laver arena single sessions adult

date

session

Mon 13 Jan Tue 14 Jan Wed 15 Jan Thu 16 Jan Fri 17 Jan Sat 18 Jan Sun 19 Jan Mon 20 Jan Tue 21 Jan Wed 22 Jan Thu 23 Jan Thu 23 Jan Fri 24 Jan Sat 25 Jan Sun 26 Jan

Day or night Day or night Day or night Day or night Day or night Day or night Day or night Day or night Day or night Day or night Day Night Twilight Twilight Twilight

concession/child

pre-purchase

tournament price*

pre-purchase

tournament price*

$69.90 $69.90 $84.90 $84.90 $109.90 $129.90 $129.90 $129.90 $134.90 $134.90 $179.90 $219.90 $219.90 $289.90 $389.90

$74.90 $74.90 $89.90 $89.90 $114.90 $134.90 $134.90 $134.90 $139.90 $139.90 $184.90 $224.90 $224.90 $294.90 $394.90

$64.90 $64.90 $74.90 $74.90 $104.90 $119.90 $119.90 $119.90 $124.90 $124.90 $164.90 $189.90 $189.90 $274.90 $354.90

$69.90 $69.90 $79.90 $79.90 $109.90 $124.90 $124.90 $124.90 $129.90 $129.90 $169.90 $194.90 $194.90 $279.90 $359.90

hisense arena single sessions date

session

Mon 13 Jan Tue 14 Jan Wed 15 Jan Thu 16 Jan Fri 17 Jan Sat 18 Jan Sun 19 Jan Mon 20 Jan

Day Day Day Day Day or night Day or night Day Day

ground passes date Mon 13–Fri 17 Jan Mon 20–Wed 22 Jan Thu 23–Sun 26 Jan Sat 18 Jan & Sun 19 Jan Mon 13–Sat 18 Jan Mon 13–Sun 26 Jan Mon 13–Sun 26 Jan Mon 13–Fri 17 Jan Sat 18 Jan & Sun 19 Jan Mon 20–Sun 26 Jan

adult

concession/child

family

pre-purchase

tournament price* pre-purchase

tournament price* pre-purchase

tournament price*

$59.90 $59.90 $59.90 $59.90 $59.90 $59.90 $59.90 $59.90

$64.90 $64.90 $64.90 $64.90 $64.90 $64.90 $64.90 $64.90

$59.90 $59.90 $59.90 $59.90 $59.90 $59.90 $59.90 $59.90

$184.90 $184.90 $184.90 $184.90 $184.90 $184.90 $184.90 $184.90

$54.90 $54.90 $54.90 $54.90 $54.90 $54.90 $54.90 $54.90

type Ground pass Ground pass Ground pass Middle weekend ground pass After five ground passes Three day non-consecutive ground pass** Five day non-consecutive ground pass** Family ground pass Middle weekend family ground pass Family ground pass

$179.90 $179.90 $179.90 $179.90 $179.90 $179.90 $179.90 $179.90

pre-purchase $34.00 $34.00 $24.00 $49.00 $25.00 $85.00 $125.00 $90.00 $129.00 $90.00

tournament price* $39.00 $39.00 $29.00 $54.00 $30.00 $90.00 $130.00 $95.00 $134.00 $95.00

*A tournament price will apply for all sessions from Monday 13–Sunday 26 January 2014. **Three and five day non-consecutive Ground Pass does not include access to Melbourne Park between 18–19 January 2014 (the Middle Weekend). Please note: a credit/debit card processing fee from 1.95% for MasterCard, Visa and Amex and 2.75% for Diners will apply when booking.

australianopen.com

7


TICKET ACCESS MAP

ROD LAVER ARENA

Rod Laver Arena series and single session tickets are a reserved seat for the date and session printed on the ticket. The tickets also provide, subject to seat availability, access to all other courts except Hisense Arena. Rod Laver Arena night session ticket admits from 5:00 pm. Rod Laver Arena corporate night entry is from 4:00 pm.

HISENSE ARENA

Hisense Arena series or single session tickets are a reserved seat for the date and session printed on the ticket. The tickets also provide, subject to seat availability, access to all other courts except Rod Laver Arena. Hisense Arena night session ticket admits from 5:00 pm. Hisense Arena corporate night entry is from 4:00 pm.

GROUND PASSES

A ground pass allows access to Margaret Court Arena and all other courts subject to availability. There is NO access to Rod Laver Arena or Hisense Arena. An after five ground pass can be purchased for Monday 13–Saturday 18 January, and provides the same court access as a ground pass; however admittance to Melbourne Park is from 5:00 pm.

Entrance 4–15 BATMAN

NORTH

E

AVENU

GARDEN SQUARE

16–23

Hisense Arena Entrance

Entrance

GRAND SLAM® OVAL

Key

Rod Laver Arena ticket access Hisense Arena ticket access Ground pass ticket access

8

EASTERN PLAZA

Entrance


9


AUSTRALIAN OPEN 2014 TOURNAMENT SCHEDULE

rod laver arena date

Wed Thur Fri Sat Sun

8 9 10 11 12

Mon

13

Tue

14

Wed

15

Thur 16 17

Sat

18

Sun

19

Mon

20

Tue

21

Wed

outside courts

start

start

sessions start

Fri

hisense arena

22

singles semifinals onwards (tentative)

10:00 am 10:00 am 10:00 am 12:30 pm No play

Australian Open Qualifying Rounds Day Night Day Night Day Night Day Night Day Night Day Night Day Night Day Night Day Night Day Night Day

Thur 23 Night Fri

24 Twilight

Sat

25 Twilight

Sun

26 Twilight

11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:00 pm 11:00 am 7:30 pm 11:00 am Not before 1:30 pm Followed by 7:30 pm Followed by 3:00 pm Not before 4:00 pm 7:00 pm Not before 7:30 pm 1:00 pm Followed by 7:00 pm 7:30 pm Followed by 4:00 pm 7:00 pm 7:30 pm

n Qualifying n Main draw

11:00 am

11:00 am

11:00 am

11:00 am

11:00 am

11:00 am

11:00 am

11:00 am

First round – main draw

Second round – main draw

Third round – main draw

11:00 am 7:00 pm 11:00 am 7:00 pm

11:00 am 11:00 am

11:00 am

11:00 am

11:00 am

11:00 am

No play

11:00 am

No play

11:00 am

No play

11:00 am

Fourth round – main draw

Quarterfinals – main draw (Match TBA) WS semifinal WS semifinal MS semifinal "Magic Moments" exhibition match* XD semifinal WD final Australian Tennis Hall of Fame Induction MS semifinal GS final BS final Pre-final entertainment WS final MD final XD final Pre-final entertainment MS final

public gates opening time 9:30 am 9:30 am 9:30 am 9:30 am N/A 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm 10:00 am 5:00 pm

No play

3:00 pm

2:00 pm

No play

1:00 pm

12:00 pm

No play

No play

3:00 pm

* Magic Moments exhibition match may move to day session

Please note: this schedule and format is provisional and is subject to alteration without notice (for example, the starting time may change if extreme heat is forecasted, or the tournament is behind schedule). Junior matches on outside courts Saturday 18 January onwards, may start up to one hour earlier than above stated outside court start time. Singles events quarterfinal matches are proposed to be scheduled on Tuesday 21 and Wednesday 22 January. For the night session, Rod Laver Arena doors will not be opened for patron access before 6:30 pm for 7:00 pm sessions, and 7:00 pm for 7:30 pm sessions, or less than 30 minutes after the conclusion of the day session, whichever is later.

10


ROD LAVER ARENA MAP

Door number Corporate seating Shade Restricted viewing seats

PP343

PP323

PP359

PP379

PP301 PP280

AA239

AA217

PP164

8

23 24

U163

22

U146

A178

7 U129

PP127

54

1

A195

A212

34

12

6

5 BB164 U100

3

A227

AA442

AA127

U275

5

AA485

14 U309

6

PP485

37

AA505

38

BB522

39

PP505

A114 A324

19

U324

7

A100 A338

15 16

U338

8

AA538

40

PP522

PP538

A85 A353

U353

9

A68

A19

16

AA105

3

A1

A436

A402

A419

15 14 1and3given for12 1seats 2 that are11 regardless of the location of your allocated seats. The shade indication1 is a4 guide only13 in the shade 53 U36 for the majority of the day, not the entire day. AA64

2

U19

51

AA21

50

PP43 PP21

U1

U419

U436

20

1 AA1

49 9 4

AA701

48 8 4 PP1

PP701

AA681

47 7 4 PP681

19

U387

AA638

41

AA575

18

AA618

U402

AA43

U370

10

PP555

AA555

17

A370

U68 A36

PP64

36

AA463

U292

A309

17

52

PP463

13

4

A243 A260

18 4

35

U260

2

PP442

AA422

U51 It is highly recommended that you bring appropriate protection from sun and weather PP105 The Australian Open is an outdoor event. AA84

PP84

PP422

AA401 U243

A129

AA147 U85

55

11

20

56 PP147

U227

A292

AA180 U114

57

U212

33

AA381

21

58 PP180

AA359

PP401

32

A146

AA197

PP197

U195

31

AA343

10

9

AA260

60 59

AA326

AA301 AA280

30

U178

61

PP239

PP217

63

62

PP260

65

64

PP575

42

n Corporate seating n Reserved seating 43 seating - shade n Reserved

AA597

PP597

(indication only - not guaranteed)

44 seating - partial shade n Reserved PP618 Restricted viewing n 45 n Limited leg room PP638 46 n Door number PP659 AA659

australianopen.com

11


HISENSE ARENA MAP DOORS

1

70

49

2

21

48

70

PLAYER ENTRANCE

Hisense Arena reserved seats 69 (shaded area) (Indication only - not guaranteed)

69

47

20

50

51

52

22

23

24

25

26

27

1

2

3

4

5

6

20A

Signature corporate seating Hisense Arena reserved seats

68

67

19B

68

46

19 19A

67

45

18

18B 18A

66

65

44

66

65

17

1

17A 16

15

14

13

12

11

41

40

39

38

37

36

43 42

DOORS

3

4

The Australian Open is an outdoor event. It is highly recommended that you bring appropriate protection from sun and weather regardless of the location of your allocated seats. The shade indication is a guide only and given for seats that are in the shade for the majority of the day, not the entire day.

64

63

62

n Corporate seating n Reserved seating - shade

61

(indication only - not guaranteed) n Reserved seating n Door number

12


GETTING TO THE ACTION

TRAMS All valid Australian Open ticket holders are able to enjoy a FREE tram shuttle service operating on Route 70 from the CBD to Rod Laver Arena and Hisense Arena. The service operates until one hour after the end of play. To assist patrons to enter the venue with minimal delay, tram operations may change during peak periods to allow for unloading at alternate entrances. TRAINS Richmond, Flinders Street and Jolimont stations are within easy walking distance to Melbourne Park. Access to Melbourne Park from Flinders Street is via the signed pedestrian route through Federation Square and Birrarung Marr, along the Yarra River. Please note: the last train services depart Finders Street Station from approximately 12:00 midnight during the week and approximately 1:00 am on Saturday and Sunday mornings. For train, tram and bus details please call 1800 800 007 or visit ptv.vic.gov.au. NIGHTRIDER BUS SERVICE Buses run every 30 minutes between 1:30–4:30 am on Saturday mornings, and 1:30–5:30 am on Sunday mornings, with additional services on some routes. For train, tram and bus details please call 1800 800 007 or visit ptv.vic.gov.au. TAXIS A taxi rank is located on the north side of Olympic Boulevard, adjacent to Grand Slam® Oval. For details please call the Victorian Taxi Association on +61 3 9676 2635 PICK UP/DROP OFF POINTS FOR PUBLIC AND HIRE CARS Pick up and drop off points are located in designated areas on the north side of Olympic Boulevard. A time limit applies and will be enforced. PICK UP/DROP OFF POINTS FOR PEOPLE WITH A DISABILITY OR SPECIAL NEEDS A pick up and drop off zone is located on the north side of Olympic Boulevard out the front of Hisense Arena. Please note there is an access lift located at the front forecourt entrance of Rod Laver Arena, which provides access to the concourse level (see the Accessibility map). For further information regarding accessibility, please contact the accessibility and special needs booking line on +61 3 9286 1208.

FERRY AND WATER TAXI SERVICES Operates between Southgate and the landing adjacent to Melbourne Park. For further details, please contact the Parks Victoria hotline on 13 19 63. BUSES AND COACHES It is essential to pre-book bus parking. For bus parking information, contact Melbourne and Olympic Parks Trust on +61 3 9286 1600. There are designated five minute bus stops located out the front of Hisense Arena on the north side of Olympic Boulevard and on Batman Avenue*. The Eastrans Route 605 bus service operates via Olympic Boulevard during the following times: Monday to Friday from 6:30 am–8:00 pm Saturday from 7:30 am–6:30 pm Sunday from 10:00 am–6:00 pm. *Batman Avenue is for pick up/drop off only. No standing between Monday to Friday from 4:30–6:30 pm. BICYCLES Bicycle rack facilities are provided at the Rod Laver Arena Forecourt entrance. PARKING Public parking is located (subject to availability) at Yarra Park via Gate 3 for day and night sessions and Gate 5 for day sessions only. Gate 7 is for pre-purchased corporate and staff parking only. Parking is also available in and around Melbourne CBD. For location details please contact City of Melbourne on +61 3 9658 9658 or visit melbourne.vic.gov.au. No public parking will be available at Melbourne Park during the Australian Open. PARKING FOR PEOPLE WITH A DISABILITY OR SPECIAL NEEDS Disabled car parking may be purchased through Ticketek (subject to availability) and must be booked in conjunction with your tickets. A car park voucher will be supplied with your tickets. This voucher must be presented to the car park attendant upon arrival. Lost car park vouchers will not be replaced. A disabled car park pass is required and must be displayed on the car at all times. Additional disabled car park spaces are available on Olympic Boulevard out the front of Hisense Arena; however these spaces cannot be booked. TRAFFIC INFORMATION Parking restrictions apply on Batman Avenue. There is no standing on both carriageways. City of Melbourne Traffic and Parking Officers will be enforcing these restrictions. For general traffic information please call VicRoads on 13 11 70.

australianopen.com

13


A-Z OF ENJOYING THE TOURNAMENT

Please note: due to the current redevelopment work at Melbourne Park we are unable to confirm some operations of our site at time of publication. For up to date information go to australianopen.com or mopt.com.au. ALCOHOL The tournament is licensed and as such, the following provisions apply; • • • •

Alcoholic beverages must NOT be brought into or removed from the venue. Intoxicated persons will be refused entry or evicted from the venue. Alcohol may only be consumed in designated areas. It is an offence for minors to purchase or consume alcohol, or for a person to supply alcohol to a minor.

Breaches of these laws may result in eviction from the venue and the persons reported to the police.

AUTOGRAPH ISLAND MLC Autograph Island provides fans with the opportunity to meet and gain autographs from the stars of the show – the players. MLC Autograph Island hosts player interviews and autograph sessions at varying intervals during the first eight days of the tournament. BABIES IN ARMS AND CHILDREN TWO YEARS AND UNDER Babies in arms and children two years and under do not require a ticket to access Rod Laver Arena, Hisense Arena or any of the outside courts at the Australian Open, on the condition that they do not occupy a seat and are nursed on the lap of an accompanying adult with a valid event ticket. Due to noise restraint requirements during play, you may be asked to step out with your child if they cause a disruption.

BABY CHANGE FACILITIES Baby change facilities are available within the male and female toilets, which are located on the western and AO RADIO eastern sides of the Rod Laver Arena near doors 3, 8, 9 Listen to the live action from Melbourne Park locally on 99.7 FM or internationally on australianopen.com and the and 13. official Australian Open iPhone app. 14


A-Z OF ENJOYING THE TOURNAMENT

CLOAKROOM A cloaking service is provided free of charge outside the venue at Rod Laver Arena Forecourt. Once inside the venue, cloaking may also be found at the Information Desks within Rod Laver Arena and Hisense Arena concourses.

FIRST AID There are several first-aid stations available on site. Please consult the Accessibility map for the location of these stations.

FOOD AND BEVERAGE If you are in a rush to get to the on-court action and EFTPOS/ATMS don’t have time for a restaurant, you can grab a snack or ATMs are located around the site, including within drink from bars and speciality food and beverage outlets Rod Laver Arena and Hisense Arena concourses. located all around the Melbourne Park precinct including EFTPOS will be available at all official Australian Open Rod Laver Arena, Hisense Arena, Margaret Court Arena merchandise shops along with key retail and food outlets. forecourts, Hisense Arena Corporate Reserve, Garden Square, Grand Slam® Oval and out on the deck near Show ENTERTAINMENT Court 2. Entertainment held at the Heineken Live Stage is open to all Australian Open spectators and is a great way to sit Select from an increased range of sit down dining back and relax, while spending the day catching all the facilities in the precinct available for all visitors. tennis action on the big screen. Additionally, live roving A selection of menus ranging from steaks to seafood and entertainment is scheduled in the Rod Laver Arena wood-fired pizzas! and Hisense Arena Forecourt area for the duration of Visit australianopen.com/dining for all relaxing the event. restaurants, favourite food outlets and new additions to FAN ZONE the precinct to tantalise your taste buds. MLC Fan Zone is a vibrant interactive entertainment One of the finer dining experiences available on site precinct designed to provide children with an includes the following: opportunity to actively participate in tennis related PREMIUM HOSPITALITY PRECINCT activities. Overlooking Garden Square, the exclusive precinct provides Premium Seating and Hospitality package customers the opportunity to relax and unwind, network, do business – all whilst soaking up the tennis atmosphere. The precinct includes destinations such as the Garden Villas, The Vine Dining Room, Restaurant Blu and Champions Bar and Terrace. For more information on packages and access upgrades, please visit australianopen.com/hospitality. FOOTBRIDGE The footbridge from the banks of the Yarra River at Birrarung Marr across Batman Avenue allows patrons to access the City Entrance and Eastern Plaza Entrance of Melbourne Park. The footbridge also includes the Champions Walk honouring past Australian Open champions. Available at City Entrance and Eastern Plaza Entrance are tournament facilities including ticket sales and an information booth.

australianopen.com

15


A-Z OF ENJOYING THE TOURNAMENT

GARDEN SQUARE Garden Square is the family zone where kids can experience the joy of tennis first hand. There are plenty of exciting activities for the whole family to enjoy including MLC Tennis Hot Shots, MLC Autograph Island and much more. GRAND SLAM® OVAL Grand Slam® Oval is the place to be if you want your tennis on the big screen, a mix of friendly bars, shopping outlets and a great line-up of live Australian bands and DJs. Immerse yourself in the ambiance and enjoy various activations from Australian Open sponsors including, but not limited to, Kia, ANZ, Optus, Mount Franklin, MLC, Coke, Cadbury and Lacoste. Located between Rod Laver Arena and Hisense Arena, Grand Slam® Oval features the Jacob’s Creek Wine Bar and the Heineken Beer Garden. Please note: access to the entertainment area on Grand Slam® Oval is prohibited to persons under the age of 18 years unless in the company of a parent or guardian. An underage viewing area is available for those wanting to watch the entertainment on the stage. INFORMATION SERVICE Roaming information staff are on site daily to assist patrons with questions and to help enhance their experience on site. Additionally, information services staff will be located in information booths at City Entrance, Garden Square, Rod Laver Arena Forecourt, Rod Laver Arena Eastern Concourse, Entrance C, Eastern Plaza and Federation Square. LOST AND FOUND Lost and found is located at the Information Desk on the Rod Laver Arena concourse level near door 20. LOST CHILDREN A lost child will be taken to the Information Desk at Rod Laver Arena (near door 20) or at the Information Desk at Hisense Arena (Olympic Boulevard foyer). OFFICIAL AUSTRALIAN OPEN MERCHANDISE The Australian Open Shop in Garden Square and various other outlets throughout Melbourne Park are the perfect places to purchase your piece of official Australian Open merchandise. Pick up everything from the iconic Australian Open towels and oversized tennis balls to a wide range of essential hats, T-shirts and accessories. PASS OUTS To gain re-entry after leaving and returning to the venue

16

during a session, patrons must ensure that they scan their ticket out at the exits. PRAMS AND STROLLERS Prams and strollers are not permitted in seating areas. Outside cloaking facilities can be utilised free of charge. There is also limited storage at the Hisense Arena Information Desk for the cloaking of prams whilst Hisense Arena remains open. RESTRICTED VIEW AND RESTRICTED LEG ROOM SEATS Seats in the front two rows of Rod Laver Arena are sold as restricted view, as handrails and signage partially obstruct a patron's view of the court. Seats in row PP in Rod Laver Arena have restricted leg room, compared to all other rows in the arena. SEATING FOR OUTSIDE COURTS Seating for all outside courts (including Margaret Court Arena) is part of general admission and is available on a "first in, best dressed" basis. It is advised that you get there early for the popular matches. SEAT MINDING POLICY FOR OUTSIDE COURTS No holding seats for more than three changes of end. SECURITY INFORMATION For the comfort and safety of patrons and players, certain items are prohibited inside Melbourne Park – please refer to the Ticket Conditions of Sale and Entry at the back of this brochure for full details. SMOKING Smoking is not permitted within Rod Laver Arena, Hisense Arena, Margaret Court Arena or any of the outside courts. Designated smoking areas are allocated within the grounds. WHEELCHAIR CHAMPIONSHIP The Optus Australian Open Wheelchair Championships returns for Australian Open 2014 and features eight of the world's top men, eight of the world's top women and four of the world's top quad players. The event starts on 22 January and finishes with the men's, women's and quad singles finals on 25 January.


australianopen.com

17


ACCESSIBILITY AND SPECIAL NEEDS INFORMATION

HOW TO BOOK TICKETS VIA THE PHONE, FAX OR EMAIL For all Australian Open accessibility and special needs bookings and enquiries (including car parking enquiries), please contact the Melbourne & Olympic Park offices between the hours of 9:00 am–5:00 pm Monday to Friday. Phone: +61 3 9286 1208 Fax: +61 3 9286 1653 Email: enhancedseating@mopt.vic.gov.au HOW TO BOOK TICKETS VIA THE MAIL Please address all accessibility and special needs mail bookings to: Australian Open Disability and Special Needs Bookings C/- Melbourne & Olympic Park GPO Box 4611 Melbourne Vic 3001 ACCOMPANYING PATRONS/CARERS When booking disability and special needs tickets we are able to accommodate one adjacent ticket for an accompanying patron/carer. Additional seats may be ordered at the time of booking, subject to availability and ticket limits. Every effort will be made to allocate these extra seats as close as possible to the disability seats. COMPANION CARDS Companion cards are accepted at all Australian Open and Australian Open Series events. If a companion card ticket is required, then the companion card must be presented or quoted at the time of the booking. The companion card needs to be carried when attending the event. For more information please call the Companion Card Information Line on 1800 650 611 or go to companioncard.org.au. To book companion card tickets please call +61 3 9286 1208. ADDITIONAL BOOKING INFORMATION Accessibility and special needs mail, fax and email bookings do not receive any priority or preferential service. All bookings are processed from the on sale date in order of receipt. All major credit cards are accepted. Cheques and money orders are accepted for phone, fax and email orders; however payment must be received within seven days of booking. Cheques must be made payable to Ticketek Pty Ltd.

18

RESERVED SEATS ROD LAVER ARENA AND HISENSE ARENA Please advise your exact seating requirements at the time of booking. Every effort will be made to accommodate your request, subject to availability of appropriate seating and ticket limits. Seating is available for: • patrons using wheelchairs • patrons who are vision impaired • patrons with limited mobility • patrons who require the use of a hearing loop • patrons requiring shade due to a medical condition.


ACCESSIBILITY AND SPECIAL NEEDS INFORMATION

GROUND PASSES MARGARET COURT ARENA AND OUTSIDE COURTS Accessible seating is available at Margaret Court Arena and all Show Courts, but these cannot be reserved. Staff will direct you to designated areas within these courts. These seats are subject to availability. Please refer to the Accessibility map for the locations of viewing platforms for wheelchair use. DISABLED OR SPECIAL NEEDS PARKING Disabled car parking, if required may be purchased through Ticketek (subject to availability) and must be booked at the same time as your tickets. A car park voucher will be supplied with your tickets. This voucher must be presented on arrival to the car park attendant. Lost car park vouchers will not be replaced.

Additional disabled car park spaces are available on Olympic Boulevard out the front of Hisense Arena; however these spaces cannot be booked. Please note: this information is subject to change due to the Melbourne Park redevelopment project. DISABLED OR SPECIAL NEEDS PICK UP/ DROP OFF POINTS A pick up and drop off zone is available outside the front of Hisense Arena on Olympic Boulevard. Please note the addition of an access lift located in the front forecourt entrance of Rod Laver Arena, which provides access to the concourse level (see the Accessibility map). For further information regarding disabled access, please contact the accessibility and special needs booking line on +61 3 9286 1208.

A disabled car park sticker is required and must be displayed on the car at all times.

australianopen.com

19


ACCESSIBILITY MAP

William Barack Bridge

ENTRANCE A

Cit y

1k

Pedestrian Footbridge

m

Yarra Trams Line - Route No. 70 15

14

13

N AVEN BATMA

CityLink e-TAG Toll Gantry

BIRRARUNG MARR

12

CITY ENTRANCE 11

10

6

UE

Access to Rod Laver Arena and Hisense Arena viewing bays require the booking and purchase of a ticket to those arenas.

YA

7

SHOW COURT 2

4

SHOW COURT 3

Ped GARDEN SQUARE 16

MARGARET COURT ARENA

17

ROD LAVER ARENA

RR

A

Entry into Show Court viewing bays is via the following gates:

RI

R

Wheelchair Viewing Bays are located on the following outdoor courts: Courts 6, 7, 8, 13, 14, 15, 19, 20 and 22 Accessible Viewing Positions are located on the following outdoor courts: Courts 5, 7, 9, 10, 11, 12, 13, 14 and 22 Movement through the Australian Open precinct is accessible through all entries, to the displays, food and beverage outlets. Accessible seating spaces are also available within all venues and the outside courts. All areas are linked by lifts or ramps. Hearing augmentation is also provided within Rod Laver Arena and Hisense Arena, with scoreboards providing visual displays of the matches in progress. Please note: This map is correct at time of printing however is subject to change.

18

VE

Margaret Court Arena – Gates 6, 12, 20 and 26 Show Court 2 – Gate 17 and 20 Show Court 3 – Gate 2 and 4

20

Rod Laver MCG Br

5

9

ENTRANCE B

NORTH

Rod Lav er A ren a Tr am Sto p

8

ROD LAVER ARENA FORECOURT & ENTRANCE

GRAND SLAM® OVAL

OLYMPIC BOULEVARD OLYMPIC BOULEVARD


KEY Accessible Toilets Lift Access to Arena Seating

r Arena ridge

MCG

Lift Access External Accessible Travel Path Ramp Access Assistance Accessible Entry Point

destrian Footbridge

Accessible Parking First Aid Hisense Arena MCG Bridge

Wheelchair Viewing Bay Information Booth BRUNTON AVENUE

Pedestrian Footbridge

19

Taxi Rank Pick Up and Drop Off

21 23 20

Ticket Sales 22

Ticket Collection

Hise MC nse Are G Tr am na / Stop

HISENSE ARENA

EASTERN PLAZA

NATIONAL TENNIS CENTRE

24 25 26 Pedestrian Ramp

ENTRANCE C

ENTRANCE D

27 28

BUS PARK

1

2

3

4

5

6

7

8

CLAY COURTS

ENTRANCE G Pedestrian Footbridge

Richmond Station 500 m

australianopen.com

21


22


AUSTRALIAN OPEN SERIES

All eyes are on Australia in January as the world’s top tennis players contest Australian Open Series events across the country in preparation for the first Grand Slam® of the year. The action starts in Perth in late December with the Hyundai Hopman Cup, the official team event of the International Tennis Federation. Now in its new home at the world-class Perth Arena, the Hyundai Hopman Cup is a drawcard for players and fans alike. The stars of the sport come out to play at the Brisbane International presented by Suncorp each January and 2013 proved no exception. Big-hitting Brit Andy Murray collected back-to-back titles and crowd favourite Serena Williams claimed her first Brisbane International crown, delighting their armies of fans. In 2013 the Apia International Sydney showed yet again why the harbour city is the place to be for tennis fans in the second week of January. Aussie young gun Bernard Tomic claimed his maiden ATP title, and Agnieszka Radwanska took the honours in the women’s draw to cap a week of spectacular tennis. Rounding out the Australian Open Series is the Hobart International, where some of the best female tennis players compete at one of Australia’s most breathtaking venues with sweeping views of the city. Don’t miss all the action and excitement of the Australian Open Series in 2014.

hyundai hopman cup 28 december 2013–4 january 2014

brisbane international presented by suncorp 29 december 2013–5 january 2014

apia international sydney 5–11 january 2014

HOW TO BOOK Tickets can be purchased via the following channels: • Ticketek website: ticketek.com.au • Ticketek call centre (Australian bookings): 1300 888 104 • Ticketek - Special Needs: 1300 665 915 • International bookings: +61 3 9039 9407 • Ticketek agencies: please note that bookings at agencies must be made in person and agencies do not accept telephone enquiries.

hobart international 5–11 january 2014

australianopen.com

23


TICKET CONDITIONS OF SALE AND ENTRY

These conditions govern the supply of all tickets (including complimentary tickets) to the Australian Open (AO) that are issued by Tennis Australia (TA) and allow access to Melbourne Park (MP) during the AO. These conditions work in conjunction with Melbourne and Olympic Park’s (M&OP) Conditions of Entry and Ticketek’s terms and conditions. 1. Important information. The AO is a multi-feature ticketed event that runs over a number of sessions and days. Each ticket provides the holder of that ticket (you) with a conditional licence for admission to the applicable areas of MP for the specific session of the AO which is designated on the face of that ticket. TA makes no representations or warranties that your ticket will enable you to watch any particular players or matches during a specific session, or that matches will start at a particular time or continue for any set length of time because: (a) the AO is an elimination style tennis tournament, with each player’s progression determined by a number of factors including the tournament draw and the outcome of their previous matches; (b) players can, at times, experience injuries, illnesses, bereavement, travel delays or other issues which can prevent them from being able to commence play, or complete a match; (c) particular matches may need to be cancelled, terminated early, rescheduled or relocated to other courts for various reasons, examples include other tennis matches continuing for extended periods of time, safety issues or concerns, extreme heat, rain, other adverse weather or force majeure events such as an act of God, natural disaster, war, sabotage, riot, act of terrorism, national emergency, fire, explosion, power shortage, strike or other labour difficulty (whether or not involving TA), epidemic, quarantine, radiation or radioactive contamination, government intervention, or plant or equipment breakdown. Each situation referred to in items 1(b) and (c) above is an Unavoidable Event. 2. No resale. The licence granted to you will automatically terminate if you do any of the following, without the prior written consent of TA: (a) resell the ticket at a premium or through a broker or agent; (b) advertise or offer the ticket for resale on the internet or in any other medium; or (c) package, advertise or use the ticket for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods or services. If a ticket is sold, advertised or otherwise used in breach of these conditions, the licence terminates and TA may deny the holder of the ticket admission to the AO or take other action TA considers appropriate, without any guarantee of a refund. TA may also deny entry to the AO if tickets are not purchased from Ticketek or other points of sale authorised by TA. If you have any queries you can contact TA’s ticketing department by email at aotickets@tennis.com.au. 3. Changes can occur. At times TA may release a daily draw of matches, order of play or event schedule (each a Schedule). Each Schedule is provisional and subject to change. TA reserves the right to change any Schedule at any time and for any reason (including the reasons described in item 1) if it is reasonably necessary to protect the legitimate interests of TA and/or the players and/or members of the public. Due to the nature of tennis tournaments like the AO, changes to a Schedule are not material changes to the event and do not entitle you to a refund, credit, exchange or other compensation. 4. Refunds, credits or replacements. No refund, credit or replacement tickets will be provided on any complimentary tickets or in situations where the Australian Consumer Law (ACL) does not apply. If the ACL applies and you have purchased the tickets, you will be entitled to a full refund, credit or replacement ticket for any tickets where the specific session of the AO (as designated on your ticket) does not commence at all, unless it was due to an Unavoidable Event. Without limiting the foregoing, no refunds, credits, replacement tickets or other compensation is required to be provided if (a) there is a change to a Schedule, but the session commenced with a match or substitute match being played (in whole or part); (b) there is a change to the non-tennis related entertainment at MP, for example bands on Grand Slam Oval; or (c) there has been an Unavoidable Event. 5. Maintaining order. To maintain order and safety, M&OP and TA reserve the right to inspect clothing, containers, packages and bags intended to be brought into MP. This may include the use of screening equipment. M&OP and TA also reserve the right, with reasonable cause or pursuant to the Major Sporting Events Act 2009 (Act), to refuse entry to or remove any person from MP. M&OP and TA will be considered to have reasonable cause if: (a) you are in breach of these conditions; (b) you are seeking to bring, or have bought, a prohibited item into MP (see item 13 for details); (c) you are considered to be adversely affected by alcohol or illicit drugs; or (d) you have been previously banned or removed from entry into MP. You must follow all reasonable directions given by TA and M&OP. 6. Access for night sessions. If you hold night session tickets to either Rod Laver Arena or Hisense Arena or an After Five Ground Pass ticket, you cannot access MP until 5.00pm. However, corporate and sponsor ticketholders attending the night session will be permitted to access MP from 4.00pm. Please check your ticket for details. Access to Rod Laver Arena & Hisense Arena for the night sessions may be delayed if the day session play runs late.

24

7. Your property. Whilst at MP, you must take care to protect your own property from loss and damage and take steps to prevent your property causing safety issues or damage to other people or property. TA will not be liable for any loss or damage (including any direct, indirect or consequential loss or damage) to any property brought into MP, unless the ACL applies and it was due to TA’s breach of a non-excludable guarantee under the ACL such as failure to provide services with due care or skill. M&OP will not be liable for any loss or damage (including any direct, indirect or consequential loss or damage) to any property brought into MP, unless the ACL applies and it was due to M&OP’s breach of a non-excludable guarantee under the ACL such as failure to provide services with due care or skill. For the safety and comfort of all patrons, any item or bag that is too large to fit under a seat must not be brought into MP and a limit of 1 bag per person applies. You must not leave bags or packages unattended at any time. For safety reasons, any unattended bags or packages may be removed and/or destroyed. 8. Your safety. Whilst at MP, you must take care to protect your safety and the safety of others. TA will not be liable for any loss or damage (including any direct, indirect or consequential loss or damage) for any death or personal injury, unless the ACL applies and it was due to TA’s breach of a non-excludable guarantee under the ACL such as failure to provide services with due care or skill. M&OP will not be liable for any loss or damage (including any direct, indirect or consequential loss or damage) for any death or personal injury, unless the ACL applies and it was due to M&OP’s breach of a non-excludable guarantee under the ACL such as failure to provide services with due care or skill. 9. Liability. To the extent permitted by law: (a) TA and M&OP’s maximum liability to you for any loss or damage that is suffered by you as a result of any breach of these conditions by TA and/or M&OP is limited at TA's sole discretion to: (A) the replacement of tickets; or (B) permitted entry to a rescheduled AO session or other AO event; or (C) a refund where required under clause 4; (b)all other representations, conditions, warranties and terms (including claims in relation to any particular players or matches or a Schedule) that would otherwise be expressed or implied in these conditions by general law, statute or custom are expressly excluded. 10. Privacy. By purchasing a ticket to the AO you consent to the collection and use of your personal information by Ticketek and TA and the disclosure of that information by Ticketek to TA for the purposes of ticketing and event management and marketing, including the promotion of the AO and related events. Where the information is used for marketing purposes you will be given the opportunity to ‘opt out’. You may contact TA (at aotickets@tennis.com.au or Private Bag 6060 Richmond, Victoria 3121) and Ticketek (at privacy@ticketek.com.au or GPO Box 1610, Sydney NSW 2001) to request access to the information held about you. TA will collect, store, use and disclose your personal information in accordance with its privacy policy located at tennis.com.au/privacy. 11. Capture and use of image. You consent to being photographed, filmed and recorded as an AO patron. You acknowledge that in order to enhance security, surveillance equipment (including security cameras) are used in and around MP. You also consent to use of any such film, image or recording at the discretion of M&OP, TA, its commercial partners, media agencies, or law enforcement agencies without compensation or further notice. 12. Family friendly event. The AO is a family friendly event. You are required to act in a safe, responsible and courteous manner at all times. All persons 12 years old and younger must be accompanied and supervised by a parent or guardian at all times during the AO. Access to the licensed areas at MP (including the Heineken Bar and the Jacobs Creek Wine bar) is prohibited to persons under the age of 18 unless in the company of a parent or guardian. An underage viewing area is available for those wanting to watch the entertainment on the Heineken Stage. 13. Prohibited items. For the comfort and safety of patrons and players, and/or pursuant to the Act, the following items are NOT allowed into MP: Alcohol; animals except service animals (e.g. seeing eye dogs, police dogs and horses); any item that could be used as a weapon; beach balls & other inflatable devices; bicycles, scooters, skateboards and roller-blades/skates; camera tripods, monopods, telephoto camera lenses with a focal length capacity greater than 200mm; video cameras & handy-cams; audio recorders; any equipment, device or instrument capable of recording, distributing and/or transmitting scoring data and other statistical information relating to the AO for any commercial purposes (including sports betting); drink & food cans; chairs & stools; eskies & hampers; fireworks; frisbees; helium balloons; glass (including bottles); large containers in excess of 1.5 litres; flags, banners or signs larger than 1 metre by 1 metre in size or with handles longer than 50cm in length; musical instruments &/or amplification equipment; unauthorised promotional, commercial, political, religious or offensive items of whatever nature including clothing, banners, signs, symbols and leaflets or flyers; laser pointers, distress signals, whistles or loud hailers and dangerous goods. Note: Prams and strollers are not permitted in seating areas.


TICKET CONDITIONS OF SALE AND ENTRY

14. Prohibited conduct. You must not: (a) engage in any conduct, act towards or speak to any player, umpire, referee, other official or another patron in a manner which offends, insults, humiliates, intimidates, threatens, disparages or vilifies that other person; (b) disrupt or interrupt any match or event organised by TA; (c)cause unreasonable disruption or unreasonable interference to patrons of the AO or persons engaged in the conduct or management of the AO; (d) cause any wilful damage or harm to any part of MP, including buildings, fixtures & fittings, fences, vegetation and permanent or temporary infrastructure, or remove or attempt to remove any property belonging to another during the AO; (e) interfere with, obstruct or hinder TA or M&OP in the exercise of their powers, functions or duties during the AO; (f) conduct public surveys or opinion polls, solicit money, donations or subscriptions from members of the public within MP, without the prior consent of TA; (g) play ball games of any kind within MP unless TA has authorised that ball game; (h) open umbrellas within seating areas of all tournament match courts and arenas whilst a match is in progress; (i) remove your footwear. 15. Smoking. You must not smoke inside, within the spectator area of any tournament court, or otherwise where signed. 16. Match etiquette. Standing or other activities that may distract the players is not permitted in seated areas until end of games or between matches. Standing in the aisles or sitting on the stairs is not permitted at any time. You must adhere to allocated seating in the ticketed arenas and follow all reasonable directions given by TA or M&OP. 17. Use of Technology. Images of the AO taken with a camera, mobile phone or other wireless device cannot be used for any purpose other than for private and domestic purposes. You must not sell, license, publish or otherwise commercially exploit photographs. Flash photography is not permitted in the court areas. Taking video footage via any means is forbidden. Production, transmission or distribution of

broadcasts or narrowcasts of any images, footage, sounds, data, results, statistics or commentary of the AO or any match comprising the AO by any means in any format or media (including by mobile phone or other wireless device) is strictly forbidden. Without limiting the above, you must not continually collect, disseminate, transmit, publish or release from the grounds of the AO any match scores or related statistics or data during match play for any commercial, betting or gambling purpose. The continual use of laptop computers or other handheld electronic devices within the spectator area of a tournament court is prohibited. The exception to this provision is properly accredited media, tournament vendors and tournament staff where such persons are expressly authorised by TA to do so in the performance of their duties. 18. Interpretation. These conditions do not exclude, restrict or modify the application of any provision of the ACL, where to do so would either contravene the ACL or cause any part of these conditions to be void. Any provision of these conditions which is invalid must be read down to the minimum extent necessary to achieve its validity or be severed from these conditions without invalidating or affecting the remaining provisions of these conditions. References to TA and M&OP, include references to their staff, contractors, agents, volunteers and authorised officers under the Act. Where the word including is used, or examples are given, it does not limit the generality of the clause. If there are any inconsistencies between these conditions and any of the conditions referred to in the first paragraph, these conditions prevail. 19. Changes. TA may alter these conditions if such changes are reasonably necessary to address safety issues or otherwise protect TA's legitimate interests by giving you notice (by email or by posting it on TA's website). Please note: Some areas of MP are exposed to direct sunlight, heat and other elements. Seating may be in the sun for part or all of the day. Remember to stay hydrated and use sun protection.

australianopen.com

25


MELBOURNE PARK 13-26 JANUARY 2014 australianopen.com


2014 Australian Open and Australian Open Series Ticket Guide