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Personal & Employee Concierge Solutions

About Tempus Lifestyle A lifestyle management & personal concierge company, Tempus Lifestyle provides the ultimate solution for lack of time –your very own PA. We simplify clients’ lives by taking over the stress & burden of their to-do list, creating time & freedom to focus on what’s important

Our Clients We work with busy professionals wishing to outsource the everyday, and businesses wishing to offer concierge solutions as an employee benefit & incentive

Our Service Tempus Lifestyle is fully dedicated to being proactive, quality & solutions focused 

Discretion, integrity & professionalism are paramount, with a commitment to excellent service Customised solutions & with a network of reputable suppliers we can cater for just about any need Sydney based with a national network of experienced partners; we have metro Australia covered Respected member of local & international industry associations/chambers Fully insured

   

Service Quality 

Service Level & Process Agreement  Roles & Responsibilities, Escalation  Satisfaction level reporting  Response times  Service review process & intervals

Proactive assistance  Lifestyle tips & solutions  Newsletter: restaurant openings, events  Detailed client profile  Personalised solutions

Working with us Our solutions are flexible and customised to your business objectives 

Perfect for  Key / Senior Talent  Expectant/new parents  Frequent travellers  Demanding project or secondments  Gift – wedding, house warming, expectant parent

Engagement options  Ongoing personal assistance, monthly time allowance; 4 week pilot program at introductory rates  Packages of time, fixed number of hours with 6 month expiry  Promotion of lifestyle assistance within business, staff offered preferential rates  3rd party & Supplier costs covered by employee

Tempus Lifestyle | time@tempuslifestyle.com.au | +61 (0) 425 295 995


Personal & Employee Concierge Solutions

10 Key Benefits to Business 1.

Maximise & increase staff productivity; reclaim ~2-4 hours per week spent on personal tasks In US case studies, employees with access to a concierge have saved 2.6 hours per task delegated to a concierge, saving an organisation of 3,000 employees the equivalent of 261 workdays per year

2.

Attract and Retain top talent – a #1 challenge for Australian business Personal Concierge services are proving to be a key employer differentiator overseas—30 of US Fortune Magazine’s “100 Best Companies to work for” run a concierge program. Women specifically prioritise work life balance as a top 5 priority when asked what they want from their employer

3.

Stress relief & increased focus for employees Distraction can cost 2 hours lost productivity per day. Knowing their ‘to-do list’ is taken care of relieves stress caused by overwhelming demands on time. Stress directly costs Australian businesses an estimated $10bn p.a.

4.

Unique & practical employee benefit Top companies such as Google, Mercedes-Benz, Deloitte & PWC offer concierge solutions. Concierge services compliment flexibility initiatives by helping to ease the juggling of work & life, and help employees reclaim time & freedom in their downtime

5.

A tangible solution to the work/life balance dilemma 83% of Australian employees are seeking a better work/life balance, according to a global survey conducted by Randstad

6.

Reduce absenteeism 33% of people take sick leave for personal errands, 28% for mental health issues caused by stress

7.

Encourage loyalty & commitment Organisations with effective work/life balance policies & supportive cultures enjoy lower staff turnover

8.

Build morale 59% of workers taken on more work since the GFC

9.

Helps support advancement of women in the workplace Relieve the challenge of balancing personal tasks with work & family – burden usually falls to the woman of the household

10.

Extension to the role of an EA/PA A concierge handles out of office & home-related tasks

Information sources available on request Tempus Lifestyle | time@tempuslifestyle.com.au | +61 (0) 425 295 995


Lifestyle Management Personal & Employee Concierge

The ultimate solution for lack of time, Tempus Lifestyle is your personal PA. Whatever the demands of a busy lifestyle, our tailored Personal Concierge & Lifestyle Management solutions free up time to relax and enjoy life  Special occasions; food & wine, invitations, décor

 Sourcing / shopping; furniture, homewares

 Sourcing tradespeople

 Home help shortlisting: cleaners, nannies, gardener

 Overseeing renovations, repairs, deliveries

 Information gathering; insurance, schools, activities,

 Home office & bill management  Baby / expectant parent concierge—equipment

sourcing, return to work support  Executive relocations

household items  Restaurant & event bookings  Errands, item pick-ups & drop-offs  Researching & organising holidays, weekends away  Holiday prep: documents, pet care  Home minding  Grocery shopping  Menu planning  Gift buying  Move Planning & Management—organise packers &

removalists, address changes, being onsite  Home organising

Contact Us +61 (0) 425 295 995 time@tempuslifestyle.com.au www.tempuslifestyle.com.au 9am-6pm weekdays, or by appointment Twitter: @SYD_Concierge Skype: rowesharon www.facebook.com/tempuslifestyle au.linkedin.com/in/tempuslifestyle Tempus Lifestyle PO Box 253, Stanmore NSW 2048, Australia ABN: 172 396 596 98

Corporate Concierge Solutions  

The unique and practical employee benefit: Corporate Concierge Solutions

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