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JAN-FEB 2020 - Trending Technologies


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New Year, New Executive Committee At the dawn of this new year we are seeing the change of leadership at Technology First as Jim Bradley – board chair, Diana Bolden – board liaison, and Paul Moorman – treasurer have reached the end of their 3-year terms in their positions. Jim Bradley will remain on the executive committee as past chair and I will move from vice chair to the chair position. In addition, Treg Gilstorf, Bryan Hogan, and Monique McGlinch will join the executive committee. As I was contemplating the changes that are happening in the organization’s leadership, I was reminded of the fact that those of us that have chosen to work in this profession are no strangers to change. If we wanted to work in a field that didn’t have continual change, we definitely chose the wrong one. As a matter of fact, as I thought back on the amount of change that I’ve experienced throughout my career, it seems harder to identify the things that haven’t changed than those that have. I’ve been employed at Sinclair College for over 30 years, so I’ve seen a lot of change, not just in the amount of grey in my beard and hair on my head. We have always closed for a week at Christmas time as long as I’ve been at Sinclair. However, when I


Leadership Article


Upcoming Events


3D Printing Goes Mainstream!


3 Advantages Boards Need to Know About Blockchain


Digital Mixer


Privacy and Safety Rights


OISC 2020 Tracks & Breakout Sessions


OISC 2020 Sponsorships


IT Leader Spotlight: S. Hangen & R. Carter


IT Leader Spotlight: T. Gilstorf


Event Spotlight


Technology First Board of Directors


2020 Infographic


Announcing: 2020 Event Dates


Technology First | JAN-FEB 2020

By: Scott McCollum, CIO Sinclair College Chair, Technology First Board of Directors started at Sinclair there was no web registration or online book ordering or even email, so during the break we would actually turn the college’s mainframe OFF. Back in those days, even the IT staff got the week off! We still close the campus for a week and the majority of the campus offices aren’t staffed, but the need to maintain the operations of the campus’ computer systems has completely changed. Students and staff have the ability to access the majority of our systems from off-campus, 24 hours a day. Class registrations and payment of fee bills are critical services for the term that starts only a few weeks away and, of course, email must continue to flow throughout the week that everyone thinks the campus is closed. I don’t mention the change to my holiday work schedule as a complaint about missing the relaxation of not having to worry about keeping computer systems operational. The need to keep systems operational during this week is just an example of how our reliance on computer systems to conduct business and the expectations of always-up, always-on technology has changed over the course of the last couple of decades. It shows how much more closely aligned the jobs we do in IT are to the success of the business. Change is a good thing and it is natural. Change challenges the status quo. It makes us reevaluate our priorities and to take risks. Change provides growth opportunities for people to acquire new skills or to make better use of skills that they already had but were underutilized. I look forward to working ever closer with the Technology First board and new executive committee in the coming year to help recognize new opportunities, leverage our capabilities, and manage change to be even more closely aligned with the technology community.



Tonjia Coverdale, PhD VP, IT & CIO Central State University

Col. Kevin "Hobo" Johnson Deputy Director of Air, Space, & Cyberspace Operations & CIO, WPAFB

Christopher Roe VP, IT Speedway

J.D. Whitlock CIO Dayton Children's



Sports Analytics Facilitated by: Dr. Jacob Loeffelholz, Perduco Friday, January 10 | 8:30-10:00am Business Solutions Center

Leadership Presentation - details to come! Wednesday, February 5 | 8:00-10:00am Great American Insurance Group

Data Analytics SIG

Infrastructure/Cloud SIG

Women 4 Technology - CINCY

Digital Mixer

Looking to hire fresh Tech Talent? Trends in Cloud Native Approaches for New App 200+ Students from 10+ Universities Wednesday, February 12 | 4:00-6:00pm Development and Legacy Production Apps Wright State University Friday, January 10 | 11:30am-1:00pm Business Solutions Center CIO/CEO Council (IT Leaders) Sports Analytics - Preparing for March Madness CIO Council / Tech Forum (OPEN) Facilitated by: Geoff Smith & Paul Bessire CIO Forecast Panel - featured above! Thursday, February 20 | 11:30am-1:00pm Thursday, January 16 | 11:30am-1:00pm Business Solutions Center Presidential Banquet Center

Women 4 Technology - DAYTON

Meaningful Mentoring Mentors: Devon Valencia, CIO, CareSource Cassie Barlow, President, SOCHE ...and more! Wednesday, January 22 | 8:00-10:00am Business Solutions Center

Data Analytics SIG

Jupyter Notebooks Facilitated by: Robert Ward, Speedway Friday, February 28 | 8:30-10:00am Business Solutions Center

Infrastructure/Cloud SIG

Topic TBA - details to come! Friday, February 28 | 11:30am-1:00pm Business Solutions Center

Registration OPEN for the 17th annual Ohio Information Security Conference

Over 25 Educational Presentations & Panels! 6 Tracks: Executive, Technical, Operations, Resiliency, Governance, and Workforce Wednesday, March 11 | 8:00am-5:00pm Sinclair College - Ponitz Center - Dayton, OH

See pages 10-12 for Breakout Sessions & Sponsorship Information


Technology First | JAN-FEB 2020


3D Printing Goes Mainstream!

Don Hopkins, Director, Master of IS and Logistics/SCM Wright State University Technology First Board of Directors

The purpose of this article is to provide some basics on what 3D printing is, how it is transforming the way we build things and finally, what it means for a company’s technology leader. The terms 3D printing and additive manufacturing will be used interchangeably; they are both used extensively in the industry; however, manufacturing engineers prefer additive manufacturing. There are many different technologies and materials involved in 3D printing, each having a different level of maturity. This has made it quite complex to discuss 3D printing. The primary technologies involved are: Resin Polymerization, Jetting, Powder Fusion, and Fused Deposition (Extrusion). All of these technologies have the additive methodology at the core of their implementations. The chart below provides a summary of technologies and materials for which they are applicable (Lansard, 2018). Without getting into too much of the technical details of 3D printing, the chart speaks to the point that there are a diversity of technologies, techniques and materials available to potentially solve a business problem.

Chart from Lansard (2018) Many think of 3D printing in terms of the use of some form of polymer, but there is a very broad spectrum of metals that can be used, primarily by powder fusion: steel, stainless steel, nickel, aluminum, cobalt chrome, titanium, copper, bronze, silver, gold platinum, and palladium. The diversity of various available metals provides some insight into the possible future for 3D printing. Developing products through 3D printing technologies has a process that consists of: • Produce a 3D File. This can be done using Computer Aided Design (CAD) or by reverse engineering the item through 3D scanning. • Create an STL (STereoLithography) file from the CAD drawing. This is a standard file type. • Create a G-code file that can be used by 3D printers (originally created for CNC machines). The G-code file is created by a program that slices the STL file into thin layers. This is typically a proprietary process based on the targeted 3D printing technology device. • Print the item. • Remove the printed item. Depending on the 3D print technology used, the item may need to be extracted. 4

Technology First | JAN-FEB 2020

One truth about 3D printing is that it does better creating angles than spheres. On the other hand, it is capable of building parts fully assembled. One example is the spinner below that uses gears rather than ball bearings (spheres) but is 3D printed in one continuous build. No assembly required. In the picture below, the outer circle spins around the inner centered gear. The College of Engineering and Computer Science at Wright State University has created these spinners using both plastic and nickel.

Gear Bearing (Lalish, 2013) My local hobby shop has procured a 3D printer to build replacement parts. This is an indication of how far 3D printing has emerged into mainstream utilization. The most common use of 3D printing is prototyping. It is very expensive to machine or otherwise build small quantities of parts without any tooling. The gaming company I was associated with in Nevada used 3D printing to prototype the trim and other parts of slot machines for development of the alpha models back in 2013. In addition, we were also experimenting with building some spare parts. If a product’s life cycle is longer than planned or is consuming more of the stock of planned spares, then it is necessary to go back to the source to order additional spares. There are some exceptions. Due to the cost of a one-time set-up, the minimum re-order quality might be 100s or 1000s when only dozens are required. This is when 3D printing becomes a viable solution. Automobile manufacturers such as Honda and Audi are developing complete prototype cars via 3D printing. Volkswagen Autoeuropa is using 3D printing to produce jigs and fixtures that are used in the positioning and assembly of parts in their volume manufacturing. Instead of machine tooling these jigs and fixtures, using 3D printing has saved over 90% of the costs and reduced the time to perfect a jig or fixture by 80% (Redwood, Schöffer, Garret, & Fadell, 2018). There are cases where 3D printing is being used as the primary manufacturing approach for a product. For instance, 97% of the hearing aids produced globally are made using 3D printing for their enclosures. 3D printing has significantly reduced the cost of manufacturing the hearing aids but has also reduced the returns due to bad fits from 40% to 10%. In addition, it has reduced the build time by approximately 75%. This is a good example of 3D printing being used in high-volume manufacturing (Redwood, Schöffer, Garret, & Fadell, 2018). Tangible Solutions of Fairborn, Ohio is currently a contract manufacturer of 3D printed titanium orthopedic implants. They make sets of standardsized implants that go into kits that fit virtually any patient by offering many different configurations. Their spinal implants are being designed to promote cell adhesion and growth, but also have reduced stiffness, through complex designs, that allow a better fit for the adjacent spinal segments. There are other companies in the industry specializing in building

orthopedic implants out of titanium to provide custom-built joint replacements versus trying to select an off-the-shelf size that matches the patient’s needs. There are still substantial regulatory hurdles in this industry.


The Cleveland Clinic has been doing some innovative things with 3D printing. They have used CT scans to get an image of organs and then 3D printed a model of the organs. One example they site is a gentleman with a history of lung cancer who developed a stricture of the trachea and bronchus. When standard methods did not provide a distinctive approach, a 3D printed model of the trachea and bronchus were built to determine the correct stent to use to correct the problem. Eventually they 3D printed a custom stent to solve this specific problem (Gildea, 2019).

Campbell, G. (2019, July 30). 3D-Printed Replica of Brain Aneurysm Helps Guide Surgical Repair. Retrieved from https://consultqd.clevelandclinic.org/3d-printed-replica-of-brain-aneurysm-helpsguide-surgical-repair/.

In a similar situation, the Cleveland Clinic created a 3D replica of the heart of a nine-month-old baby who had been born with a malformed heart, validating that the procedure would be feasible to repair the complex heart issues (3D Printing Helps Doctors Reconstruct Baby's Malformed Heart. (n.d.)). In 2019, the Cleveland Clinic used a 3D printed model of a brain aneurysm as a preoperative guide to ensure a successful outcome (Campbell, 2019). The technology leader in a company needs to lead and support the introduction of new technology to their company versus just letting the company drift. This support of the new technology, matched with existing elements of the IT infrastructure, can often drastically improve the probability of success for a new technology and a new way of doing business. When desktop printers and plotters first became available, many Information Systems groups washed their hands of the technology leading to dozens of new printers, all using different ink cartridges, being deployed in a chaotic fashion. This does not mean that IS/IT needs to be in control of all purchases, but they can provide guidance based on what has worked for other organizations in the company and what IT infrastructure technology best supports the new technologies being considered. The Information Systems organization may need to make changes that will better facilitate a new technology such as 3D printing. For example, the Information Systems team might need to make changes to its network policies to allow larger files (e.g., STL, G-code) to move across the network unimpeded. In addition, the Information System organization can help the company better utilize its resources by moving lower volume or less complex technologies into less mature parts of the organization. This will allow the initial purchaser to move on to higher volume, more advanced machines or change the base technologies being used. If a 3D printing technology fails to satisfy the needs of one organization, it does not mean that the technology and material will not fit the needs of another organization within the company. Many believe that Information System organizations can greatly benefit the introduction of 3D printing technology. Recently, Edward Marx, the Chief Information Officer and technology leader at Cleveland Clinic, embraced the 3D printing technology (and others). He spoke at a Tech Forum for Technology First. One of the key takeaways from his presentation was the importance of proactively supporting technologies. This can change how a business is operating to the benefit of its customers, even when there might be failures in the course of this support (Marx, 2019).

3D Printing Helps Doctors Reconstruct Baby's Malformed Heart. (n.d.). Retrieved from https:// my.clevelandclinic.org/patient-stories/271-3d-printing-helps-doctors-reconstruct-babysmalformed-heart.

Lalish, E. (2013, February 23). Gear Bearing by Emmett Lalish. Retrieved from https://www. thingiverse.com/thing:53451. Gartner Hype Cycle 2019: 3D Printing Predictions. (2019, January 14). Retrieved from https:// www.3dnatives.com/en/gartner-hype-cycle-3dprintingpredictions-150120194/. Gildea, T. (2019, February 19). 3D-Printed Stent for Cancer Survivor with Abnormal Stricture of Trachea and Bronchus. Retrieved from https://consultqd.clevelandclinic.org/3d-printed-stent-forcancer-survivor-with-abnormal-stricture-of-trachea-and-bronchus/. Lansard, M., (n.d.). List of 3D printing technologies - guide on all 3D printing technologies. Retrieved from http://www.aniwaa.com/3d-printing-technologies/. Marx, E. (2019, October 18). The Post Modern CIO. Tech Forum, Technology First. Talk presented at 2019 Technology First Tech Forum, Dayton, Ohio. Radigan, L. (2018, November 9). No. 5 Medical Innovation for 2019: Patient-Specific Products Achieved with 3D Printing. Retrieved from https://consultqd.clevelandclinic.org/no-5-medicalinnovation-for-2019-patient-specific-products-achieved-with-3d-printing/. Redwood, B., Schöffer, F., Garret, B., & Fadell, T. (2018). The 3D printing handbook: technologies, design and applications. Amsterdam: 3D Hubs.

Open House for Information Systems and Supply Chain Management Graduate Degrees January 11, 2020 Rike Hall Wright State University •

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When a new technology breaks out and becomes mainstream, Information Systems/Technology teams have a new opportunity to make a positive contribution to the organization. 5

Technology First | JAN-FEB 2020


3 Advantages Boards Need to Know About Blockchain Jay Schulman, Principal RSM US LLP

Middle market companies and their boards need to understand blockchain technology. Blockchain will change the rules for middle-market companies. The technology creates immutable records, thereby reducing fraud risk, enabling smart contracts and digital currency, and streamlining processes for records, recall information and myriad transactions — across distances. In a fundamental way, this disruptive technology will change how companies operate and that means the oversight responsibilities of board members dictate that they understand just how blockchain could affect enterprise operations. As boards and management work together to examine what the technology offers, and develop their digital strategy, here are three perspectives to keep in mind: 1. Blockchain strengthens the relationship a company has with vendors and suppliers Historically, data that companies use was proprietary and stored on internal information technology systems. With blockchain technology, there is a dynamic shift: the data comes from multiple, verifiable sources in the broader industry ecosystem in which the company operates. Management need no longer rely solely on internal records to base decisions. At the same time, blockchain integrates a range of systems and data technologies, across multiple company networks, allowing for increased coordination and compatibility. Blockchain offers a unified, decentralized system to record, track and report empirical data. As a result, inventory can be traced from manufacturer to shipper to retailer; supplies can be purchased—and priced — based on their location; and smart contracts can be created that execute provisions automatically using workflow and tracking technology. Additionally, blockchain is highly fault-tolerant and eliminates system malfunctions and day-to-day technology shortcomings. A computer server may crash, but the blockchain multinode system will stay intact. 2. Blockchain is more about business processes than technology When it comes to using blockchain technology, it is just as appropriate to engage a vice president of supply chain management as the chief information officer – to form a team, if possible. Blockchain is a business enabler, a technology-based tool designed to improve business processes. It is a collaborative technology, which means companies must adopt the standards of the blockchain network. There will be a tradeoff — companies will lose some process control, but they likely will gain cost reductions and efficiency. The effects of blockchain on processes vary by industry. For example, manufacturers, distributors, and retailers can see faster and improved traceability of product and raw material information. For nonprofits, 6

Technology First | JAN-FEB 2020

it can provide better visibility and reduce processing time for grants. The blockchain advantage for retailers, especially with the current challenging consumer market dynamics, is that product recalls and specialized certifications – such as organic, is readily effected. Across industries, companies will see a reduction in paperwork and input errors, an increase in transparency and transaction speed, and a decrease in the costs associated with recalls and supply chain platforms. 3. Blockchain offers a competitive advantage Should a company invest in blockchain technology? Not usually the first movers, middle market companies are understandably risk averse. They often show reluctance to invest in innovative technology until it has been fully vetted — which usually means it has been adopted by competitors first. Walmart, for example, was a leader in its use of blockchain technology, and was therefore able to set the standards used in its ecosystem. The company now requires the 2,000 entities, mostly middle market companies, that provide leafy green products such as spinach and arugula, to conform to the Walmart food traceability initiative for direct suppliers. Through this blockchain effort, data is tracked to understand where the food comes from, including country of origin, region and potentially the grower’s field plot. This can validate that the food is safe to consume; should there be any issues along that blockchain, Walmart can quickly trace it back. While Walmart has spent millions building out this ecosystem, members of the blockchain would typically pay a subscription fee to write their data to the blockchain. While the subscription fees could be low, they can also be the difference between a profitable and unprofitable relationship. So while Walmart demands its use, smaller companies may find the subscription fees to be the reason they discontinue working with their customer. Unless a company is a leader or a “fast follower,” there can be a huge risk to being the last to market. See the big picture With these perspectives in mind, considering blockchain in a vacuum would increase enterprise risk. Management needs to know how it fits into the company’s overall digital transformation — products, automation, security — as well as how their competitors are using it. Blockchain is changing the rules of the game. Middle market companies and their boards need to learn those rules and make them work to their advantage. As originally published in Directors & Boards.

DIGITAL MIXER Attention Employers

Looking for Regional Tech Talent? The Digital Mixer is an annual event that brings together 200+ students, faculty, and IT/technology professionals to network and connect with regional employers.  

Students will bring their resumes and are interested in learning more about the internships and career possibilities in the region

Wed. February 12, 2020  4-6pm

Wright State University Apollo Room, Student Union

Register by February 7, 2020 at www.technologyfirst.org 


Technology First | JAN-FEB 2020


Privacy and Safety Rights

We are at the beginning of a world filled with powerful and inexpensive technologies, and having to deal with societal issues that result. These discussions are centered on our right to privacy, but often lack any discussion on any other rights, specifically, our right to safety. I discount any course of action resulting from a one-sided opinion, which by its very nature will, of course, sound like a good idea. But more useful is a balanced analysis which includes both sides of an argument and looks for common-sense compromises. When looking at any issue, I like to start by looking at the core assumptions, in this case the right to privacy and the right to safety, to make sure they’re well-grounded. The right to privacy is addressed partially by the Bill of Rights, which protects the privacy of beliefs, unreasonable searches and personal information. A variety of other laws and court decisions protect other facets of privacy, but at best our right to privacy, by law, does not cover everything in all situations. The right to safety is guaranteed by the Ohio Constitution, which states “All men are, by nature, free and independent, and have certain inalienable rights, among which are those of enjoying and defending life and liberty, acquiring, possessing, and protecting property, and seeking and obtaining happiness and safety”. So both of these rights seem well-grounded, however, no right is absolute, for example, our right to free speech is curtailed by prohibiting slander, inciting a riot, or threatening the President. So don’t expect your rights to privacy or safety to be absolute.

Paul Moorman Former IT Strategist Technology First Board of Directors that treads on the fine line between unauthorized wiretapping and having the expectation of privacy in a specific venue. For a single-family home on a half-acre of land, it would seem that anyone trespassing on your property should not have that expectation, while the reverse would be expected in a high-rise apartment building. While video recording clearly improves your safety, does exterior audio recording provide anything substantial? The above two examples are just illustrative of the different decisions we can make in trading off privacy and safety. But we need a higher-level framework to guide our decisions and I offer the following four bullet points as a starting point to be discussed and debated. • Individuals should have strong privacy rights to protect their safety, but also realize that the country they live in contains a large number of bad people that do bad things. Over one million instances of violent crime and over nine million instances of property crime occur each year in the U.S., with an estimated economic impact varying from $690 billion to over $3 trillion dollars. • Individuals should have very strong safety rights. Aside from the economic impact above or suffering a personal injury, being a victim of crime can bring on feelings of guilt, anger, anxiety, depression, fear, and in serious cases, Post-Traumatic Stress Disorder (PTSD). Safety is at the second level of Maslow's hierarchy of needs, just above our physiological needs for air, water, food, sleep and health, demonstrating its importance.

In many cases, our right to privacy is a key component of our right to safety. But the key here is that both rights are “ours”. The issue becomes when one right is “ours” and the other is “yours”, and that’s where technology has us headed. Let’s look at two examples, then see if we can build the beginning of a framework that can be used to evaluate new regulations.

• The Government should have limited privacy rights. They are entrusted with an incredible amount of power and their workings should be as transparent and open to the public as possible. In cases where national security requires privacy, strong oversight is necessary. Only in the most extreme cases should the government be allowed to keep secrets.

Tesla cars are redefining personal transportation in three important ways, first by being all-electric and zero-emission, second by affording excellent crash protection and finally, most important to this discussion, self-driving capabilities. They achieve human-less operation by utilizing eight cameras which deliver 360 degree visibility with a range from 160 feet to over 800 feet. This technology delivers impressive accident avoidance, helping reduce the 6 million times per year this occurs in the U.S. These accidents result in 3 million injuries, two-thirds of them permanent, and over 32,000 deaths. Is the “constant surveillance” needed to save lives worth the privacy risks? Is it ethical to record everyone, without their permission, to make driving safe?

• The Government should have limited rights to safety, meaning they can’t abuse their power to keep themselves, their political party or a pet project safe. The Government has to earn our vote, not mislead us, to their ideals. In the United States, people hold the ultimate power, as written in the Declaration of Independence, “it is the Right of the People to alter or to abolish it, and to institute new Government”. The Government should never abuse their power to further their own selfish interests of survival.

Ring doorbells improve home safety by alerting you when someone comes to your door, stream video to your smartphone to allow you to see who it is, and have a two-way conversation. They also can record that video, detering porch thieves and home invaders. But they also include a controversial audio recording feature, which can be disabled,


Technology First | JAN-FEB 2020

Ultimately I believe the laws covering privacy and safety rights will hinge on the overall morality of our individuals, businesses and governments. A highly moral fabric will lead to a naturally safer society, which in turn will allow stronger rights to privacy. Sadly, the reverse is also true. Ultimately it’s our collective choice, but whatever the outcome, we need solutions that deliver effective compromises.

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Building partnerships to advance Sinclair’s new Centerville campus offers many degree and certificate programs including: • Cyber Investigation • Secure System Administration • Information Systems Security • Network Engineering Security

• Linux Security and Networking Essentials • IT Fundamentals • Network Engineering • User Support

Research and practice Hands-on education Workforce development go.udayton.edu/cybersecurity @udaytoncyber Cyber for the Common Good 9

Technology First | JAN-FEB 2020



BCP Alice Kaltenmark, Global IT Service Continuity Manager, RELX Group Why data ethics could prevent the next data breach Neal O'Farrell, CEO, Ethicause A Group Debate: Prioritizing Your Limited Cybersecurity Time and Budget Bryan Hogan, President/CEO, Afidence

Star Wars: How an ineffective Data Governance Program destroyed the Galactic Empire Micah K. Brown, Vice President, Greater Cincinnati ISSA What is the CMMC and does it affect me? Thomas Autry, Senior Cybersecurity Engineer, Northrop Grumman

Digital Transformation is Security Transformation Allyn Crowe, Senior Security Engineer, Nexum, Inc


Technology First | JAN-FEB 2020

80/20 Cyber Risk Management: Prioritizing Issues That Matter Most Apolonio Garcia, President, HealthGuard CCPA Update Bill Kilgallon, Kroger

A Practical Guide to Incident Response Dan Wilkins, Manager, Information Security, CareSource Extending Security Resources With A Managed SOC Brad Gettinger, IT Cybersecurity Manager, Midmark Honey Tolkiens Robert Wohlaib, Senior Cybersecurity Engineer, PCI It Was Never About the Things Jason Ortiz, Senior Product Engineer, Pondurance

A methodology for cyber threat ranking integrating NIST and FAIR Adeyinka Bakare & Dr. Hazem Said, University of Cincinnati Responding to Email Compromises in Office 365 Chaim Black, Systems Engineer, Intrust IT Communication best practices during & after a cybersecurity attack: What the research suggests Dr. James Robinson, Dr. Thomas Skill, & Kim Conde, University of Dayton System Resiliency: Continuing Business and Mission Operations on a Playground Full of Bullies Rebecca Onuskanich, Partner, International Cyber Institute


Wednesday, March 11, 2020 Dayton, OH

5G, cybersecurity and you Chris Kuhl, CISO, Dayton Childrens Built-in Security Mindfulness for Software Developers Phu H. Phung, Assistant Professor, University of Dayton Fingerprinting on Encrypted Voice Traffic on Smart Speakers with Deep Learning Boyang Wang, Assistant Professor University of Cincinnati Lend me your IR's! Matt Scheurer, Senior Systems Security Engineer, First Financial Bank

Ohio Cyber Range Rebekah Michael, John Hoag, & John Franco, University of Cincinnati Talent Leadership Panel CISO Panel Moderated by Dave Salisbury Community College Cyber Pilot (C3P) Program Kyle Jones, Sinclair College & Danie Heighton, Clark State Educational Initiatives in Cybersecurity for a Technically-Skilled Workforce Keith Shomper, Professor of Computer Science, Cedarville University


Technology First | JAN-FEB 2020

OISC SPONSORSHIPS Ohio Information Security Conference Wednesday, March 11, 2020 Sinclair College

Sinclair Conference Center (Building 12) 444 W. Third Street, Dayton, OH 45402

Professional Attendees: Technology First has over 350 Security professionals attend and most of the

audience being Leadership and their direct reports with some attendees at the technical level. We also have a cross-representation of all industries including manufacturing, healthcare, and logistics/distribution, government sector and many more.

Sponsorship & Exhibitor Opportunities GOLD = $3,500 member, $4,000 nonmember

Includes: • Logo recognition on web registration page, marketing emails and throughout event • Company representative at registration desk to welcome attendees • ½-page ad in the Technology First Magazine Conference Edition (submit by February 1st) • 2 full conference passes (includes buffet meals, breakout sessions, and parking passes) • Exhibit booth with preferential placement in the Great Hall • Logo on Great Hall monitors • Company recognition before keynote speakers • Social Media recognition prior to event • 3-minute company overview to attendees prior to designated keynote presentation • NEW THIS YEAR: Emails for attendees will be included on Attendee List for conference follow up!

SILVER = $2,500 member, $3,000 nonmember

Includes: • Logo recognition on web registration page, marketing emails and throughout event • ¼-page ad in the Technology First Magazine Conference Edition (submit by February 1st) • 1 full conference pass (includes buffet meals, breakout sessions, and parking passes) • Exhibit booth • Logo on Great Hall monitors • Company recognition before keynote speakers • Social Media recognition prior to event

BRONZE = $1,000 member, $1,500 nonmember

Includes: • Logo recognition on web registration page, marketing emails and throughout event • Exhibit booth

EXHIBITOR ONLY = $750 member, $1,250 nonmember Includes:

• Exhibit booth

PACKAGE ADD-ONS: (can only be added to Bronze, Silver, and Gold sponsorships)

Tote Sponsor = $1,000 – Logo on totes provided at conference to all attendees Lanyard Sponsor = $1,000 – Logo on lanyards provided at conference to all attendees Early Bird Sponsor = $500 – Logo on all marketing emails for the Early Bird Prize and recognition at conference

Exhibit Booth Details: (applies to payments received by February 1st, 2020) • Exhibitor status in the OISC March-April Tech First Magazine

• 6-foot draped table, electrical connection and wireless internet connection, 2 chairs • White tablecloth available upon request • 2 exhibitor passes with 2 box lunches and 2 parking passes • Additional booth workers will be $30 each; includes badge, box lunch and parking pass (to register additional booth workers ahead of time and guarantee a pre-printed badge and lunch, please call our office at 937-229-0054 or contact membership@technologyfirst.org) 12

Technology First | JAN-FEB 2020

(continued from page 10)

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Technology First | JAN-FEB 2020


Steve Hangen

Chief Information Officer Mikesells Snack Food Company

Rene Carter

Director of Information Technology Heidelberg Distributing

Did you always want to work in IT?

Did you always want to work in IT?

I started out with Architecture as my Ohio State college degree target but switched to IT after my first elective programming class. I really enjoyed the logical process of laying out the programming components and then testing/debugging the code (not that I ever had any bugs)! Once I started my IT career at NCR, I evolved from programming thru business analyst, project manager, help desk and infrastructure and into IT management. One of the best things that has kept me pumped up about IT has been the opportunity to be involved with all aspects of a business and the constant introduction of new technologies to help drive business improvements.

Initially, this had not been a consideration. I had youthful aspirations of becoming an Electrical Engineer, but that path didn't play out for me, so I worked office jobs as I tried to determine where was my best fit. I have always had an interest and aptitude in technology, however, so when an opening came up in IT in my company, I applied. At the time, I hadn't yet completed my BS degree, but have since completed a degree in Business Information Systems which definitely helps with many of the tasks in my current job. So, what I would ultimately say is that although I didn't initially choose IT, I feel like IT chose me.

What’s the best career advice you ever received? The former CIO at Reynolds & Reynolds (Frank Caccamo) once told me that if I didn’t speak up in meetings about my opinion, there was no value in me being there. That advice has been invaluable to me throughout my IT career as well as in my role on various Boards (including Technology First)! Of course, there is an important component to that advice that needs to definitely be included…… your opinion must be stated tactfully!

What has been your greatest career achievement? My greatest career achievement has been to see how team members that I have had the privilege to work with, have blossomed into highly productive leaders based upon their own unique God-given talents. As a team, we have achieved many objectives and project goals, but they pale in comparison to the value of developing people at all levels to believe in themselves, accomplish their goals and enjoy the job while getting there! Looking back over my career, I don’t remember the projects nearly as much as the people. Those relationships are invaluable to me and I am thankful that I have had the honor of injecting some level of value into their lives, just as they have impacted my own life. IT provides a great career opportunity, primarily based upon all of the people that you connect with during the journey…..relationships are key! 14

Technology First | JAN-FEB 2020

What business or technology initiatives will be most significant in driving IT investments in your organization in the coming year? We have been making mobile accessibility a priority. From giving people greater access to their data in the field to arming our drivers with the latest technology to make their jobs easier, this has been a focus for the past year and will be continued into 2020 and beyond.

What roles or skills are you finding (or anticipate to be) the most difficult to fill? The most challenging skillset I have found in hiring is soft skills. Many people have achieved high levels of technical talent and are extremely capable individuals, but this doesn't paint the entire picture of the successful employee. The well-rounded individual will have competencies in both technical and soft skills.

IT LEADER SPOTLIGHT What advice would you give to aspiring IT leaders? I believe that effective leadership is the product of good preparation, so I would encourage aspiring leaders to develop behaviors that will prepare them to be a leader. The following are a few examples that come to mind: • Work hard at whatever life calls you to do • Be both goal-oriented and people-oriented • Make and keep your commitments • Develop exceptional listening and communications skills • Show all people respect • Have a high degree of integrity •

Seek wise advisors

Nothing on this list requires you to be in a leadership role to develop these characteristics, but all of these are essential to being an effective leader. Start now developing these habits, so when you get your opportunity you are ready to make the most of it.

Treg Gilstorf


Chief Information Officer Yaskawa Motoman Robotics Did you always want to work in IT? I never intended to go into IT. I was a business major in college and minored in systems simply because I thought it would be a good combination. However, when I began interviewing my senior year, all the job offers I received were in the computer field, so I took a job as a programmer analyst with Duke Energy in Indianapolis, IN. I chose the job more for the company and location then the type of work I would be doing. I ended up working there for 14 years, so it was a great result.

Tell us about your career path. I spent about two years programming, worked a lot of hours, and really enjoyed it before I got an opportunity to be an IT Lead on a major corporate initiative. At the time I was scared to death because I would be working with senior people in the company on a high profile cross-functional project. One of those do or die situations. Though when I look back it was a turning point in my career. I put everything I had into the project, mostly out of a fear of failure. I was lucky to work on a high performing team and the project was a huge success. At the end of the project one of the senior executives asked the program manager who were the stars on the project and my name was mentioned. That turned into me being placed into the high-potential program where the company paid for me to get my MBA at Indiana University. Once I completed my degree I would rotate into leadership positions in functions I knew very little about at the time. After a couple rotations I started to develop some skills that allowed me to adapt quickly and make a positive impact. I worked in Sales and Marketing, Financial Operations, Supply Chain, and the Venture Capital Group. It wasn’t easy moving around so much, but it was an incredible opportunity to develop general leadership skills and gave me the confidence that I could add value regardless of the business function. When the program ended I went back to work in IT because I enjoyed it the most. I like variety and continuous learning and IT naturally has both of those characteristics. 15

Technology First | JAN-FEB 2020

EVENT SPOTLIGHT 13th annual Taste of IT Conference - New Attendance Record! This year's TOIT had over 400 participants, the highest participation yet! TOIT19 also featured a Startup Corner (below) and a Developers/Programmers track for the first time. Thank you to all who attended and contributed to the success of the conference!

December SIGs! CIO Council Meeting >>> Matt Coatney, CTO at HBR Consulting, led a discussion on Data Driven Cultures to the CIO's and CEO's

Municipality IT SIG ^^^ Lisa Desmarais, Director of Technology Services at Kenton County, led a discussion on Budgeting, Procurement, and Evolving out of the Dark Ages of IT


Technology First | JAN-FEB 2020

Data Analytics SIG >>> Robert Charvat from Ohio Drone LLC presented on Video Analytics

EVENT SPOTLIGHT Women 4 Technology CINCY Our W4T Cincy SIG met in December to close out its first year as a group. Nisha Bhatt, VP of Software Engineering at 84.51, and Sarah Denman, VP of Data Science at 84.51, presented on Leading Technical Teams vs Technical Leadership. With over 80 in attendance, many great questions were asked of Nisha and Sarah including what challenges they face as female leaders. Wonderful presentation providing valuable "golden nuggets" of information. Thank you to 84.51 for sharing your brain power for the W4T Cincy December meeting!

We’re proud to support

Technology First

People are at the heart of every successful business initiative. At TEKsystems, a leading provider of IT staffing and IT services, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into the IT labor market enable us to help clients achieve their business goals-while optimizing their IT workforce strategies.


Technology First | JAN-FEB 2020

TECHNOLOGY FIRST BOARD OF DIRECTORS Marcia Albers Executive Director Technology First

Treg Gilstorf Chief Information Officer Yaskawa Motoman Robotics

Scott McCollum - CHAIR Chief Information Officer Sinclair College

Diana Bolden Former CIO Teradata

Gary Ginter System Vice President, CIO Premier Health

Jim Bradley Vice President, IT Tecomet

Lisa Heckler VP, Information Security & Privacy CareSource

Monique McGlinch VP, Customer Engagement and Corporate Agile Center of Excellence Midmark Corporation

Matt Coatney CTO, Managed Services HBR Consulting

Bryan J. Hogan President / CEO Afidence

Tonjia Coverdale, PhD Vice President for Information Technology and Chief Information Officer Central State University

John Huelsman Director of Business Support Solutions Hobart Service

Timothy Ewart Former Cyberspace Operations Technical Director HQ Air Force Materiel Command WPAFB

Don Hopkins Director, Master of IS & Logistics/SCM Wright State University Andy Lehman CIO & Senior VP Kettering Health Network

Paul Moorman Former IT Strategist ND Paper Robin Poffenberger Systems Manager Washington-Centerville Public Library Christopher Roe Vice President, Information Technology Services Speedway LLC Thomas Skill, PhD Associate Provost & CIO University of Dayton

Technology First would like to thank and recognize its Board of Directors. They provide input into the strategic direction of the organization and actively lead working committees that drive our programs and services. Publisher: Technology First Executive Director: Marcia Albers Director, Marketing & Events: Kaitlin Regan

Design & Production: Technology First

Writers: Our mission is to support the growth of Greater Dayton’s information technology industry. Technology First provides a forum for educators, business, and technical professionals to communicate their expertise and lessons learned while working in the field. Please submit the article in Word, preferably with 500 to 700 words, with any graphics in pdf form to info@technologyfirst.org. Please include your name, business organization, business address, phone number, fax number, e-mail address, and a brief description of any professional accomplishments. Please also include a digital photograph if available. Subscriptions: Non-member business/home delivery of this publication is available at $25/year (6 issues). Mail name, address and check made payable to Technology First.

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January 16, 2020 - Tech Forum (Open Event) February 20, 2020 March 27, 2020 April 16, 2020 - Tech Forum (Open Event) May 21, 2020 June 12, 2020 July 9, 2020 August 14, 2020 September 10, 2020 October 8, 2020 - Tech Forum (Open Event) December 3, 2020

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INFRASTRUCTURE/CLOUD (Open to ALL - 11:30-1pm) January 10, 2020 February 28, 2020 April 3, 2020 May 15, 2020 August 21, 2020 October 2, 2020 December 4, 2020


OISC - March 11, 2020 Taste of IT - November 18, 2020


Digital Mixer - February 12, 2020 Leadership Awards - May 7, 2020

TECH THURSDAYS (Open to ALL - 5-7pm) February 13, 2020 April 9, 2020 June 11, 2020 August 27, 2020 November 5, 2020

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