Tea-time with Testers September 2011 Issue

Page 18

When or maybe if, the manager discloses how he/she feels about something relating to the team and/or business she/he increases the ‗public‘ at the expense of the ‗private‘.

Unknown to self

Known to others

public

blind

Unknown to others

private

Disclosure

Known to self

unknown

If the team members give the manager feedback on his/her behavior and how attitude and behavior is perceived by them and, this is not always the case as I‘m sure most of you have experience of, is willing to listen, then the ‗public‘ grows at the expense of ‗blind‘.

Feedback

Known to self

Unknown to self

Known to others

public

blind

Unknown to others

private

unknown

So, if we have a manager who is willing to listen and to share her/his own feelings and responses towards the team we will get an aggregated result like this:

www.teatimew ithtesters.com

September 2011|18


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