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ISSUE 1 JANUARY 2014

FR E

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Your guide to local jobs and skills in 2014 Find out about the latest job vacancies on the new Team White City website Read real stories of local people who have found jobs See details of FREE adult learning courses starting in the new year Learn about skills and training opportunities that are open to you – whatever your level of experience

ahead www.teamwhitecity.org


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TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Job and training support is at the core of new social enterprise W

HITE City Enterprise is delighted to support this jobs and training bulletin, which addresses one of our core ambitions – to help local people prepare for and find work. Ours is a recently established social enterprise that has emerged from the White City Residents' Association and Neighbourhood Forum, as well as other local organisations. White City Enterprise will manage the White City Community Centre on behalf of the residents' association, as well as administering the £2million fund for Wormholt and White City Big Local. We are also running a parent support network and will develop many other opportunities for improving public services in White City. For more information about White City Enterprise, please have a look at our website www. whitecityenterprise.com and get in touch online, or talk to Mary Hennessy at the community centre. Mary will also be able to provide help and direct you to further information about any of the opportunities set out in this brochure. Good luck with the training and any job applications you make. GILES PIERCY CHAIR, WHITE CITY ENTERPRISE

ahead This bulletin is designed to connect local people to some of the many job and training opportunities in and around W12. It was put together by Team White City and the Hammersmith & Fulham Council’s Economic Development Team with the support of the White City Enterprise and local employers. Inside you will find real examples of local people who are enjoying success in the workplace, along with stories from employers and recruiters about why it’s important to recruit locally. There are also course listings for some of the many training courses and adult learning classes offered in the area, many of which will help candidates feel more confident and better equipped when it comes to searching for jobs. Check out the map on pages 14 and 15 to see details of key locations for support and training. We hope you enjoy this bulletin and find it useful – please contact us and give your feedback by email to teamwhitecity@lbhf. gov.uk.


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Get that job! top tips for job applications Ninar Farhat, a recruitment and training adviser at Work Zone and a White City local, shares her top tips for interview success

“I

GREW up on White City Estate and went to Wormholt Park School and then onto college in Queens Park to study to become a legal secretary. When someone offered me a sales assistant job I have to admit I didn’t finish my course. I worked hard and did well, the commission was excellent but after about a year I got itchy feet and uploaded my CV to the Monster website. After a call from the recruitment team, I landed a job as an administration assistant, at a company who did the agency recruitment for H&F Council. In four years I worked my way up to a senior recruiter, I then applied for a temporary HR position with the council. It was while working there that I saw an advert for an adviser at Work Zone. I’ve been here five months and the best bit about this job is that I love helping people in my community find jobs. Many people lack confidence, especially if they have been out of employment for a long period or never worked before. I help them with their CV, then coach and prepare them for interview. Sometimes it can take a few goes, but we usually succeed. I love helping people find work and watching their confidence grow. It’s important to have ambition.”

NINAR FARHAT

INTERVIEW TOP TIPS ✔ Look the part ✔ Take time to prepare ✔ Research the role and the

organisation

✔ Role-play potential questions and

your answers with someone

✔ Don’t only focus on what you will

get from the job – make sure that you let them know what you can contribute

CV TOP TIPS ✔ Don’t leave gaps ✔ Ensure it is mistake free ✔ Make it keyword friendly ✔ If you’ve uploaded your CV to a

job site so recruiters can find you, keywords will be vital in ensuring they actually do. Universally understood job titles and sector buzzwords will help a search engine pick out your CV from the pile ✔ Include personal statement ✔ Get contact details correct

Work Zone

NINAR’S CV TEMPLATE Name Address (home and term) Telephone (home) Telephone (mobile) Email Personal profile Summary about what you have done (degree, relevant experience), the skills you have to offer (target towards the advert/job description) and what you are looking to do. Three lines max. Key skills • Languages • IT skills • Other relevant skills Work experience (most recent first) Date Company name, job title Main responsibilities Skills (communication, team work, gained interpersonal, problem solving, etc) Education and qualifications Date University/course/ qualification (grade or predicted grade) Subject Modules studied, dissertation Date School/FE college A levels (grades if good)/ other qualifications Date School GCSE – number of subjects, including Maths and English Interests and activities (optional) Not just a list – try to make them relevant to what the employer is looking for, eg, ‘travelling around Europe helped develop my communication skills through meeting a variety of people’. References Available on request.

For CV and interview workshops call Ninar at Work Zone: 020 8753 4691, or visit Nina at the North Area housing office in New Zealand Way, White City Estate every Wednesday


Call 020 8753 4691, visit www.workzoneonline.co.uk or pop in for a chat: 6 Wood Lane, W12 7BF Shepherds Bush Library, 1st Floor (see map on page 31)

Work Zone

Work Zone supports over 300 local people into work every year CURRENT JOB VACANCIES INCLUDE:

JOBS AVAILABLE NOW!

Call 020 8753 4691

Sales: Buckle Shop P/T Sales: Jack Wolfskin Hospitality

Apprenticeships Supervisor: Craftholic F/T & P/T Sales: Silvermine Sales Assistant: Rituals

ASK ABOUT NEW JOBS Many more stores are now recruiting – ask the Work Zone team about the latest opportunities.

GET AHEAD WITH PRE-EMPLOYMENT SUPPORT: – CV support – Application form support – Interview preparation – Mock interviews – Job search – Training advice – Voluntary work


TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

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Toy soldiers Westfield toy store recruits local staff for fourth Christmas running

T

HERE may be no better place to witness the chaos of the Christmas rush than a toy shop, especially one in the middle of Westfield London. At The Entertainer, managers know that to cope with the rush they need plenty of staff - and if employees live nearby and can be called on at short notice, it can make all the difference. That is why each year, new candidates drawn from the local area are placed at The Entertainer through Work Zone, the dedicated Westfield recruitment service based at Shepherds Bush Library. Store manager Richard Mavin said: “We usually take on about 12 people over Christmas and each year there are three or four people who come through Work Zone. “The advisers know what we want and they screen people beforehand. We have our own application form which Work Zone helps them fill out, so we know a bit more about them. For a jobseeker it’s better to be sent to one interview which fits you well, instead of having to go through 10 interviews and being knocked back all the time.”

“The advisers know what we want and they screen people beforehand.” The benefits of employing local people are very clear to Richard, with most of The Entertainer’s staff living 25 minutes away or less. “Flexibility is the real key,” he said. “We get people applying for Christmas positions from places like Ilford and Chelmsford – they may be really good candidates, but if it takes them two hours to get to work and the Tube breaks down, it can be an issue.

TOP RICHARD MAVIN IN THE STORE. BELOW SALES ASSISTANT JENNIFER GALANG, 21, AT WORK.

“The more people we can get who are local and are good, the better.” One shop worker who came through Work Zone this year is 19-year-old Leah Finch, whose duties include stockroom tidying, shelf stacking and manning the tills. She said: “Going through Work Zone was really easy. I was told about working at The Entertainer, had a mock interview and was given some tips about what to do, which definitely helped me get the job. “Being local means that even if I’m late, I’m never to going to be

massively late, and if I have a shift that finishes at 11pm, it’s not going to take hours sitting on a train to get home. It’s a good place to work.”

To find out about the latest jobs at Westfield, email: recruitment workzoneonline.co.uk or call 020 8753 4693


Your route into the construction business

Get the cer ti fica tio n yo u n e e d plus Work s kills level 1

If you’re interested in working in

Course dates

construction then you will need

27th January. Please ask about additional start dates.

the Construction Skills Certificate Scheme card (CSCS) Hammersmith & Fulham Council in partnership with Ealing, Hammersmith and West London College are offering residents an accredited course to gain a CSCS card (which is required by law to work on a construction site). This two day course is suitable for those in receipt of active or inactive benefits who are looking for work.

Pre-enrolment session There is a two hour enrolment prior to the course start date.

To apply If you are interested and would like to apply please send an email to clare.edgson@lbhf.gov.uk or lesley.grant@lbhf.gov.uk or call Work Zone on 020 8753 4691.

This course is FREE if you are claiming benefits.


TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

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Spring into action From their first day on the job at garden landscaping firm Shoots and Leaves, new recruits are pushed to prove they have what it takes

W

ORKING outdoors can be tough, and it’s not for everyone. But anyone who is enthusiastic about working hard, whatever their past experience, will be given a chance at landscape design and construction firm Shoots & Leaves. Based at the railway arches in Trussley Road, Hammersmith, the firm has built strong links with the community and employs many local people to work on garden projects in west London and beyond. Owner Hew Stevenson said: “We’ve been here 14 years now and being a local business is really important to us. “A lot of our staff live in the borough, in White City and Shepherds Bush, or nearby in Acton. They’re never late because they don’t have to rely on public transport, and they’re also more inclined to do overtime when necessary.

“We’ve been here 14 years now and being a local business is really important to us.” “It also reinforces our image as a local firm, which is important, and street knowledge is vital.” Having local workers also means they can be called on at critical times of the year, such as for the firm’s annual Christmas tree stall in Brook Green, which does a brisk but unpredictable trade. Hew said: “Last year there was one day when we were so busy, we had a queue of people waiting. I called the local guys to see if they could shoot down to work, and they did.” Shoots & Leaves recently

launched its own apprenticeship programme, trying out five apprentices including White City estate resident Emmanuel Vessio, who Hew describes as ‘brilliant’. “What they don’t need is experience,” said Hew. “We’re happy to try them out on the job, but what we need is people who have a work ethic. We’ve had lots of people come through the door who haven’t lasted five minutes. “If you have people who come in and are keen and want to work, and they’re prepared to graft and do what’s necessary whatever the weather, that’s the most important thing to me. “If you’re hard-working, enthusiastic and want to learn, then you’ve probably got a place here.”

SHOOTS AND LEAVES APPRENTICE EMMANUEL VESSIO Emmanuel started at Shoots & Leaves six months ago, after previously working as a bike mechanic and a barman at the Shepherds Bush Empire , and says he often finishes a day at his new job ‘with a big smile on my face’. Emmanuel said: “My mate Gabs at Work Zone gave me a phone number to ring. I was a bit hesitant at first because I didn’t think people just gave out jobs like that. “They told me to be at the office for 7.30am the next day, and I had a three day trial. You’ve got to put 100 per cent into everything that you do – I did, and that’s why I got the job.”

ARE YOU TOUGH ENOUGH?

More apprentices will be taken on by Shoots & Leaves in the spring - if you’re interested, call Hew on 020 8563 7733 or email hew@shootsandleaves.co.uk


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TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Hard work bears fruit for salon entrepreneurs Hairdressing duo are proud to win the borough’s best new business award, just six months after the launch of Cherry Red

W

HEN an empty shop unit came up for rent just off Askew Road, hairdressers Danielle McInerney and Jennifer Fox knew they might never have a better chance to launch their own salon. So the friends and former colleagues seized the opportunity and snapped up the unit in Hadyn Park Road, opening Cherry Red in May this year amid a flurry of activity as they dealt with paperwork, kitted out the salon and negotiated deals with suppliers. Danielle said: “The opportunity presented itself and it was a case of grabbing it with both hands or not at all.” The pair knew they would have a good client base to build upon, with many loyal customers willing to travel to Shepherds Bush from Chiswick, where they both previously worked at another salon. “That’s what helped us to hit the ground running. We just took off straight away – and that made local people interested in us,” said Danielle. Both women have lived locally for many years and value working close to home, especially in a business where good local knowledge is expected as part of the service. Jennifer said: “If you’re local you don’t have far to travel to get to work. For us that means we can put more effort into the salon and stay longer.” The effort put in by the two entrepreneurs paid off when they won the title of best new business at the Hammersmith & Fulham Brilliant Business Awards

in November, just six months after opening. Winning the award gave them a further confidence boost, and they now hope to build on their early progress by expanding the salon into the basement and recruiting local staff. The secret of their success has been their close friendship, combined with a mutual professional respect. Jennifer said: “We share a bank account, so you have to have a lot of faith. We both want the best and want to be the best – and however we need to get there, we’ll get there.

“It’s about hard work, determination, facing your fears head-on”

DANIELLE MCINERNEY AND JENNIFER FOX OF CHERRY RED “We were both self-employed for quite a long time so we’re both very used to dealing with everything like insurance, managing accounts, and dealing with clients from beginning to end.” Danielle added: “We work together six days a week, which is a lot, and we also socialise together. We’re very lucky to have met each other, to have the same amount of experience and to want the same things. “It’s about hard work, determination, facing your fears head-on and not being afraid to put yourself out there.”


9

Skills for work

Find the support you need to get ahead Unleash your inner entrepreneur

Ever thought about setting up a business, but not sure where to start? Free one-off workshops at the Macbeth Centre, and more in-depth courses run over several weeks, will give you everything you need to know to get your idea off the ground - from the basics of launching a business to marketing, financial tracking and how to make the most of home working and social media. Many courses are free to those on benefits. Starting a business Friday 10am to 1pm Thursday 6pm to 9pm Business boot camp Tuesday 10am to 3pm Get ready Tuesdays

10am to 12pm

Free Free

Start January 10 January 16

Code BS2726 BS2725

3-day workshop

Start March 25

Code BS2750

10 weeks

Start January 21

Code BS2800 Code BS2810

Marketing Tuesdays

6.30pm to 8.30pm 4 weeks

Start January 21

Finance Thursdays

6.30pm to 8.30pm 4 weeks

Start January 30

Code BS2830

Start Mar 20

Code BS2860

Start Mar 1

Code BS2840

Start a business at home Thursdays 10am to 12pm

3 weeks

Social media for business Saturdays 1.30pm to 3.30pm 5 weeks

Book-keeping and accounting From the very basics of manual book-keeping to more advanced computer accounting systems like Sage, all abilities are catered for at the Macbeth Centre. Four different City & Guilds-accredited courses each run over 11 weeks at evenings or weekends, starting in mid-January. Beginner courses are free to those on benefits. Start Code Book-keeping level 1 Thursdays 6pm to 9pm 11 weeks January 16 BS2200 11 weeks

Start January 16

Code BS2250

Sage computerised accounts Saturdays 10am to 1pm 11 weeks

Start January 18

Code BS2300

Sage computerised accounts Level 2 Mondays 6pm to 9pm 11 weeks

Start January 13

Code BS2350

Book-keeping level 2 Thursdays 6pm to 9pm

ahead For full details of part-time courses visit www.hfals.co.uk. To sign up for a course or find out more about course fees, ask at reception or call 0845 839 7912, quoting ‘White City jobs bulletin’. You may need to take part in a short, informal interview before enrolling.


10

TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Crossing language barriers By pushing herself to improve her English, Italian-born Romina Melis has blossomed in confidence and is making great progress as an apprentice:

I

WAS born in Italy and have lived When I started my in W12 for two years. apprenticeship, I was quite In Italy I was working as a surveyor ambitious about improving my but when I arrived in London my English – I set myself tough English wasn’t good enough, so I targets and was eager to learn worked for two years as a waitress fast. At first I struggled with things and bartender, attending ESOL like the acronyms people use at courses at the same time. work, and all the different accents Before being taken of my colleagues, but gradually on as an apprentice I was they became more familiar. unemployed for a year. I kept Improving my English has myself busy volunteering for been hard, but using it every the Citizens Advice Bureau and day when speaking to clients an employment agency called and colleagues has made me Tendis, and also attending as many more comfortable and built my courses as I could. confidence. Volunteering at those I now feel I am an equal, organisations was challenging, and my colleagues are great. but it definitely helped my English They are always there to skills and motivated me to move answer any questions for me forward. – and I have a lot. The work I have done has been very interesting, and “Speaking to clients and my colleagues have treated colleagues has made me me professionally. Among many other things I have had more comfortable and the chance to arrange and built my confidence.” organise courses, which is a huge responsibility, and I One of the courses that have loved every the Jobcentre offered me was bit of it. This has in business administration, so I been a great started to think about a future experience and in this field. I applied for an I feel ready apprenticeship with H&F Council to apply for and gained a work placement permanent in the health and safety team of jobs. the housing and regeneration department. This is my first experience in the public sector, and since I started I have learned so many things, such as new software and online systems. I’ve also learned a lot about the borough. ROMINA MELIS, WHO WAS TAKEN ON AS A COUNCIL APPRENTICE AFTER WORKING AS A VOLUNTEER

ahead To find out about apprenticeships and work experience opportunities, call Clare Edgson on 020 8753 4053 or email: clare.edgson@lbhf.gov.uk


11

Skills for work

Find the support you need to get ahead

Boost your job prospects by improving your English Having a good grasp of English is essential if you want to get ahead in the workplace. Courses at the Macbeth Centre will help you with the basics, including pronunciation and how to prepare for tests set through the International English Language Testing System (IELTS). Those who already have a good understanding of English can learn about working as an interpreter, such as within the community or on behalf of the police. All courses run at the Macbeth Centre or the Adult Community Learning Centre and some reduced fees are available to those on benefits. Other language courses offered include Arabic, Chinese (Mandarin), French, German, Italian, Japanese, Polish, Portuguese (Brazilian), Russian and Spanish. 10 weeks 10 weeks

Start January 14 January 15

Code LE220 LE210

11 weeks

January 8

LF2126

Community interpreting level 2 Fridays 10am to 1pm 11 weeks

Start January 10 interviews January 6

Code LY2010

Community interpreting level 3 Fridays 2pm to 5pm 11 weeks

Start January 10

Metropolitan Police English test preparation course Tuesdays 1.30pm to 3.30pm 12 weeks Thursdays 1.30pm to 3.30pm 12 weeks

Start January 21 January 21

Code LY2050 LY2050

IELTS English exam preparation course Mondays 6.30pm to 9pm 10 weeks Mondays 9.30am to 12pm 10 weeks

Start January 13 January 13

Code LE260 LE250

English pronunciation Tuesdays 6.30pm to 8.30pm Wednesdays 1.30pm to 3.30pm Wednesdays

6.30pm to 8.30pm

Code LY2015

ahead Visit: www.hfals.co.uk for more information and take a quick online test to find out what level of class you should join. To sign up for a course or find out more about course fees, ask at reception or call 0845 839 7912, quoting ‘White City jobs bulletin’. You may need to take part in a short, informal interview before enrolling.

Do you know someone who would like help learning English? ESOL courses are designed to help people who live in the UK, and whose first language is not English, develop their speaking, listening and writing skills. Courses run regularly at the Adult Community Learning Centre in the White City estate, with different levels to suit everyone from absolute beginners to advanced students. The next available sessions are due to start in February. Some places are free to those on benefits. Short, informal interviews are carried out with each candidate. To find out more or to book an appointment, visit the centre in Australia Road next to the Ark Swift Primary Academy, or call 0845 839 7912.


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TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Healthy prospects Imperial College Healthcare is one of the borough’s biggest employers, regularly seeking new staff to work in its five west London hospitals and beyond. Jonathan West, Imperial’s head of resourcing, sets out some of the opportunities

Visit the jobs and skills page at teamwhitecity.org to find quick links straight through to current vacancies at all the borough’s biggest employers. You can also find out about jobs at major employers through their own recruitment pages online:

I

MPERIAL College Healthcare NHS Trust is one of the largest trusts in the country. We have five hospitals including Hammersmith Hospital and Queen Charlotte’s & Chelsea Hospital, both in Ducane Road. Of course we employ lots of nurses and doctors, but you may be surprised at the wide range of jobs at our trust. These include trainee and non-clinical roles such as lab technicians, pharmacy and therapies assistants, estates maintenance workers, security guards, childcare practitioners, IT technicians and many more. We regularly recruit local people as trainee nursing assistants and related roles. You need good literacy and numeracy skills, a desire to provide the best quality patient care, and experience of care work is an advantage. Look out for open days advertised on our website. We also offer apprenticeships in business administration and other areas, and a work experience programme for sixth-form students.

• Marks & Spencer: corporate. marksandspencer.com/mscareers/ apply_now • Next: careers.next.co.uk • Car Giant: cargiant.co.uk/used-carsfor-sale/companyinfo/careers.asp • Sainsbury’s: sainsburys.jobs • Metropolitan Police: www. metpolicecareers.co.uk • H&F Council: lbhf.gov.uk/jobs • L’Oreal: www.loreal.co.uk/_en/_gb/ html/careers/welcome.aspx • Notting Hill Housing Trust: nottinghillhousing.org.uk/about-us/ our-business/work-for-us • Halcrow Group: halcrow.com/ working-for-us • HMP Wormwood Scrubs (drug and alcohol support): rapt.org.uk/ job2adnew

For all current vacancies, visit: jobs.imperial.nhs.uk If you are a nurse, midwife or healthcare assistant looking for flexible work, why not join our nurse bank? Email icht. enquiries@reedglobal.com if you are interested. Finally, most junior office jobs are filled by our partners, Brook Street - contact them by email at: hammersmithhospital. branch@brookstreet.co.uk

• Waitrose/John Lewis: jlpjobs.com/jobs • Tesco: www.tesco-careers.com/ jobsearch.cfm • Vue Cinemas: careers.myvue.com • Disney: disneycareers.co.uk/en/ search-jobs • Barclays: jobs.barclays.co.uk • Lloyds: careers.lloydsbankinggroup. com • Sports Direct: sportsdirect.com/ customerservices/otherinformation/ careers • Coca Cola: www.coca-colacompany. com/careers • Transport for London: www.tfl.gov.uk/jobs • McDonalds: jobs.mcdonalds.co.uk

ahead For current job vacancies at big local employers follow the quick links at teamwhitecity.org


13

Get online with Team White City teamwhitecity.org is your new onestop resource for local job listings, volunteering opportunities, training and support and much more

A

S we all look ahead to what 2014 might hold, there is now one more reason to celebrate - the launch of the Team White City website. Packed with details of current vacancies, including opportunities at Westfield London and a jobs board used by local employers, teamwhitecity.org has everything you need to get ahead in the new year. The website is continually updated with the latest job openings, so check back regularly to find out what’s new. You will also discover detailed information on employability support and training, apprenticeships, mentoring, adult learning and much more. As well as keeping you up to date on local jobs, teamwhitecity. org has been put together to reflect real local lives, connecting people quickly to the services they need and to others in the community.

It is also the best place to catch up on news affecting our neighbourhood – from the 600 jobs that will be created at the new John Lewis department store planned at Westfield London, to the latest campaign by London Plus credit union to help local people take out affordable loans without having to resort to payday lenders.

Visit

teamwhitecity.org today and find out what opportunities are waiting for you.


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TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Molly joins the team Team White City’s newest recruit is 17-year-old Molly Trawley, who lives on the Wormholt Estate and was taken on as a council apprentice in November. Here she describes how she felt about applying for the job – and finding out she had got it

“I

HEARD about the apprenticeship through a friend, and then looked further into it on the council’s website. I filled out an application form in which I had to write a little bit about myself, my GCSE results and other qualifications and past experience, and why I should be chosen for the role. “After sending off my application form, I had an email within two weeks inviting me in for the next stage, which was an assessment. I was happy to have made it through to the next round and was one step closer to getting the job - but at the same time I was a bit nervous, because I didn’t know what to expect, and also because I was the youngest person in the assessment room. “Another fortnight later, I received another email saying they would like to interview me. I was asked a few questions and was told I would find out within a week. Soon afterwards, I found out I got the job - I was over the moon.

MOLLY TRAWLEY

“Soon afterwards, I found out I got the job - I was over the moon.” “Since being a Team White City apprentice I have learnt many new skills, such as how to use software like Outlook. I enjoy it because no two days are the same and I learn something new every day. “I have gained new experiences from sitting in team meetings and going to the White City Community Centre, and everyone at Hammersmith & Fulham Council is really nice and helpful.

ahead For more on apprenticeship opportunities at the council, email clare.edgson@lbhf.gov. uk or call 020 8753 4053 “Overall I would really encourage young people to do an apprenticeship for the council as it’s a rewarding job in all ways.”


15

Skills for work

Find the support you need to get ahead Get to grips with computers and the internet

Almost all jobs now involve using IT in some way, and our reliance on computers, tablets, smart phones and the internet will only continue to grow. If you are lost when it comes to IT, or if you are just a bit rusty, help is at hand with a series of courses designed to build your basic skills and make you feel at ease with today’s technology. Courses run at the Macbeth Centre unless stated otherwise and many are free to those on benefits. Start Code Everyday IT - functional skills entry level Mondays 9.30am to 12pm 18 weeks February 24 JS2000 Free to all Everyday IT - functional skills level 1 Fridays 12.30pm to 3pm 18 weeks Free to all Introduction to computers Fridays 6pm to 8pm

10 weeks

Start February 28 Start January 17

Introduction to computers – community Start Wednesdays 6.30pm to 8.30pm 10 weeks January 15 Hurlingham and Chelsea School, Peterborough Road, London SW6 3ED

Code JS2010 Code JS2150 Code JS2151

Start January 15

Code JS2175

Simply spreadsheets: Excel Thursdays 1pm to 3pm 5 weeks

Start February 27

Code JS2225

Powerful presentations: Powerpoint Thursdays 1pm to 3pm 5 weeks

Start January 16

Code JS2230

IT@work Wednesdays

6.30pm to 8.30pm 10 weeks

Graphic design and web design Those who already have a good understanding of IT can take the next step with courses designed to offer a solid introduction to the kinds programmes used as standard in the graphic design and web design industries. All courses run at the Macbeth Centre and concessionary rates are available to those on benefits. Start Code Desktop publishing: InDesign Thursdays 6.30pm to 8.30pm 10 weeks January 16 JS2975 Photoshop: an introduction Mondays 1pm to 3.30pm 10 weeks

Start January 13

Code JS2900

Photoshop: next steps Mondays 6.30pm to 9pm

10 weeks

Start January 13

Code JS2925

Web design: Wordpress Wednesdays 6pm to 8pm

5 weeks

Start February 26

Code JS1785

Web design: HTML Saturdays 10am to 3pm

10 weeks

Start January 18

Code JS2600

ahead For full details of IT and advanced software courses visit www.hfals.co.uk. To sign up for a course or find out more about course fees, ask at reception or call 0845 839 7912, quoting ‘White City jobs bulletin’. You may need to take part in a short, informal interview before enrolling.


TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

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Your local centres for jobs and training 3 ADULT COMMUNITY

LEARNING CENTRE Australia Road, White City estate, W12 7PT (next to Ark Swift Primary Academy) Tel: 020 8753 6252

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2 MACBETH CENTRE Macbeth Street, W6 9JJ Tel: 0845 839 7912M www.hfals.co.uk/macbeth HA ER

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Amendments to printed material We do our best to ensure that information in this listing is accurate but from time to time we may need to make amendments. For the most accurate and up to date information please visit www.lbhf.gov.uk

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Please note numbered markers are for guidance only, please check exact locations of centres before attending.

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HAMMERSMITH D JOB CENTRE OA ER I L 22 Glenthorne Road, LIL W6 0PP Tel: 0845 604 3719

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Local knowledge Finding the right person for the right job can be a tricky business. That’s why Hammersmith & Fulham Council works with independent experts Pertemps to seek out the best candidates – many of whom may already be living or working in the borough. Recruitment manager James Bishop explains

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LL of those who work in recruitment, including council teams, job centre staff and employability advisors, know how important it is to help local people find local jobs wherever possible. “As the main supplier to Hammersmith & Fulham Council, Pertemps, the largest independent recruitment agency in the UK, has always recognised the value of using local resources to satisfy local needs. “While job centres and others make sure those who are out of work have the tools to be job-ready, Pertemps can link in with local businesses, councils and other organisations to match unemployed residents with local businesses that have vacancies. “Tackling unemployment levels with the right people locally is one way to ensure councils and businesses are working together effectively.”

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To find out about vacancies at Pertemps – and to read advice from the experts on CV writing and interviews - visit

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TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

Best foot forward

A pioneering initiative run by Phoenix High School and Work Zone is helping sixth-form students prepare for part-time work. One of those who have already benefited is Denisa Marku, 17, one of three students to be taken on for evening and weekend shifts at Clarks in Westfield London

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ALANCING school work with a part-time job is not always easy, but for Denisa Marku the benefits are more than worth it. The 17-year-old was one of three Phoenix High School A-level students recruited by Clarks to work at its store at Westfield London, as part of a new project to help them become more jobready. After going through some intensive training with experts from Work Zone, she and eight others took part in a group interview, with the best chosen to work part-time shifts at the shoe shop. Denisa said: “We had to each pick out a shoe and describe what we liked about it. I had no work experience so I was just myself in the interview.” Denisa now does three shifts a week, after school on Thursdays and Fridays from 4pm to 10pm, and on Saturdays. She hopes to do more shifts over the school holidays and wants to continue working at Clarks throughout the school year.

“I had no work experience so I was just myself in the interview.”

“It’s ok because when I’m at school I’m not really on my feet much, and I enjoy the job – mostly because of the people I work with,” she said. “Working at Westfield is good because you don’t have to travel far to get something to eat at lunch, and I have friends who work here so we can meet up on our breaks. “It’s really busy and I’m learning a lot of skills that I didn’t have before, like how to speak to

customers. I’ve learned to be more confident and developed my communication skills.” Denisa is ambitious and hopes to go to university to study forensic psychology – and to keep working at Clarks whenever she can while studying. “All the sales assistants are my age,” said Denisa. “I would recommend young people get a job as early as possible, because later on, when you’re 20 or 21, it’s going to be even harder to find a job without experience.” Phoenix now plans to help more of its students find parttime work with employers in the area, to build of their experience before they leave school and enter the jobs market. Jan Parnell, director of post-16 and progression at Phoenix High School, said: “This programme is really about shaping local young people so they’re more savvy and have job-ready skills. “This is a great opportunity for our students to have some professional input and to be in closer contact with Westfield. “As well as thinking about parttime work, our students also have their studies – it’s about getting the right balance, and so far the balance has been struck.” CLARKS WORKER 17 YEARS OLD DENISA MARKU

Work Zone To find out about vacancies and preparing for job interviews at Westfield London, call Work Zone on 020 8753 4691 or email recruitment@ workzoneonline.co.uk


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I got a job at Westfield London – you can too S

HENOLA Summersall was having trouble finding a job and then a friend told her about Work Zone. Now she works in Westfield London for Craftholic, a company selling soft toy characters. Here’s her story: “I was claiming JSA for a long time and then someone told me about Work Zone. They were really welcoming and Eiman Aslam, a staff member, helped me write a good CV which was then sent to employers in Westfield London and within two weeks I had six interviews. She then helped me to prepare with mock interviews and I was so successful,

I was offered four of them. So from being unemployed, suddenly the choice of job was mine – and they were all interesting. If it wasn’t for Eiman and Work Zone I wouldn’t have a job. I chose to work for Craftholic because I love the idea of providing children with items they can cherish and find comfort from. I enjoy where I work, my colleagues are great, the atmosphere is very sociable and we are like a family. I have been working there for five months now and although I will soon be starting university

“If it wasn’t for Eiman and Work Zone I wouldn’t have a job” I will continue to work which is great. I’ve been told my customer service skills are excellent and I now know how to approach people, help them and sell in a relaxed way. The best part of my job is seeing the happy kids with our company’s products. The smiles on their faces are priceless.” SHENOLA SUMMERSALL

INSPIRED?

For similar retail job opportunities contact Work Zone 020 8753 4691

Work Zone

Call 020 8753 4691, visit www.workzoneonline.co.uk or pop in for a chat: 6 Wood Lane, W12 7BF Find us on the first floor above Shepherds Bush Library, access is through the library


Adult learning and skills service

LEARN TO MANAGE YOUR BENEFITS AND MONEY The way you claim your benefits is changing. Are you ready? Get the skills you need to make your benefit claim online ICT ONLINE BASICS This is a three day course – please call for days and times. This three day course will cover the basic skills you need to start using a computer and by the end of the course you will know how to apply for benefits online. Learn to use a mouse and keyboard, how to email, some basic word processing and how to search for information and stay safe online.

MONEY MATTERS This is a three day course. 12.30-3pm on Wed, Thur and Fri starting January 8 2014 at ACLC. 6.30-9.00pm on Wed, Thur and Fri starting January 8 2014 at MAC. There will be additional start dates – please call for details. Manage your money and budget – this three day course will help you to understand financial matters that are relevant to you and to take control of your money on a day-to-day basis. It will also help you to plan a budget for your personal use.

Adult Community & Learning Centre (ACLC) (next to Canberra Primary School) Australia Road White City W12 7PT

Macbeth Centre (MAC) Macbeth Street Hammersmith W6 9JJ

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Don’t miss out – call 020 8753 6252 to book your place now!


TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

“My mum would be proud of me” Billie lands dream job at hospital after completing council apprenticeship

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ompleting an apprenticeship in business and administration was a huge factor in me successfully gaining a job at a place which is very significant in my life. “I passed my level 2 course at the end of March, working for Hammersmith & Fulham Council’s Economic Development Team. “One of the things I most enjoyed about it was planning the borough’s Brilliant Business awards, because organising a big event was such a different experience for me, and seeing the outcome was remarkable.

“I definitely enjoyed working for the council, it was a great experience which gave me a head start in my career.” “I also managed the business desk, which gave me the opportunity to speak to different people everyday, and I really enjoyed helping out at the Enterprise Club, where there were lots of people who either had their own businesses or were starting their own. It was inspiring to hear about their progress and their ideas. “I definitely enjoyed working for the council, it was a great experience which gave me BILLIE HUNT

For jobs in hospitals and local healthcare visit jobs.imperial.nhs.uk

a head start in my career. Once I completed my level 2 apprenticeship I didn’t want to study further as I wanted to go straight into employment. “My job search started off quite slowly and I found some temp work before an agency, Reed, helped me find a permanent job at Charing Cross hospital, where I work in the nurse bank as the bookings coordinator. “I really enjoy where I work and working in Charing Cross Hospital is very sentimental to me, as this is

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ahead To find out about apprenticeships at the council, call Clare Edgson on 020 8753 4053 or email clare.edgson@lbhf.gov.uk the place where my mum used to work. I know she would be proud of me. “If it wasn’t for completing my apprenticeship at the council and gaining all the transferable skills I now have, I wouldn’t have got to where I am today.”


Hammersmith & Fulham

Enterprise Club

H&F Enterprise Club has been developed to assist people who are interested in becoming self-employed or would like to start or have already started a small/ micro business in the borough. If you are enthusiastic and passionate about starting a small business, H&F Enterprise Club is the place to network and get some useful information to help you set up or run your own business. Monthly topics cover a variety of business planning areas from finance to product development. EACH MONTHLY SESSION INCLUDES:

REGISTER YOUR INTEREST NOW:

l A presentation from a business/industry specialist l A seminar session facilitated by a local business sharing their experiences

Enterprise Clubs are FREE, and usually take place on a Wednesday (monthly) at Macbeth Centre, Macbeth Street, Hammersmith, 6.00-8.00pm.

l The opportunity to meet and network with other entrepreneurs just like you!

To join, please contact the H&F business support desk to get on our mailing list and book your place

Free event

Email business-support @lbhf.gov.uk or call 020 8753 5585


TEAM WHITE CITY GUIDE TO JOBS AND SKILLS IN 2014

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Skills for work

Find the support you need to get ahead Learn the skills you need to look after children or adults

When it comes to childcare or caring for adults, there is lots you might need to know – such as first aid, food safety, and what you can do to set up your own childcare service from home. Evening and weekend courses at the Macbeth Centre will give you the basics and could set you on the road to a new career. Courses are free or discounted to those on benefits. Paediatric first aid Level 2 award 10am to 4pm Saturdays Level 2 award 10am to 4pm Saturdays Food safety Level 2 award 10am to 4pm Saturdays Level 2 award 10am to 4pm Saturdays Setting up a home based childcare service level 3 6pm to 8pm Wednesdays

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ahead New childcare and care courses start up all the time – check www.hfals.co.uk for the latest information. To sign up for a course or find out more about fees, ask at the Macbeth Centre reception or call 0845 839 7912, quoting ‘White City jobs bulletin’. You may need to take part in a short, informal interview before enrolling.

Preparing for a care course For those with English as a second language If your first language is not English, this course starting in January will help prepare you for accredited care courses beginning in April and September. Call Ljiljana Colak on 020 8753 6339 or email Ljiljana.colak@lbhf.gov.uk

Get cooking

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If you’re interested in food and would like to learn more about preparation and food safety while gaining hands-on kitchen experience, a cookery course could be for you. Everything from bread-making to cake decorating, from Moroccan to Thai, is on offer at the Macbeth Centre. Many who take part in non-accredited courses go on to take professional kitchen qualifications, and discounts are available to those on benefits. Complete cooks course Thursdays 9.30am to 12.30pm 10 weeks

Start January 9

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For full details of part-time cookery courses visit www.hfals.co.uk. To sign up for a course or find out more about fees, ask at reception or call 0845 839 7912, quoting ‘White City jobs bulletin’. You may need to take part in a short, informal interview before enrolling.


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Team White City Guide to Jobs and Skills 2014