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IT Turning Point Courses Autumn/Winter 2012

Courses to Create Turning Points…...

What's inside? • Turning Points in IT use and understanding • Turning Points in Project Management • Turning Points in Management and Professional Training • Turning Points in Certification in Purchasing and Supply • And lots more…...

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Welcome IT Turning Point is a training company with a difference. We are here for you and your needs. We are set up for the very purpose to help you change the way you operate and do things in such a way that your business or organisation will benefit for years to come. Our course offerings have been developed over years of dealing with clients who had very specific needs and concerns and we came to their rescue. Whether it’s IT Training, Management Training, CIPS qualifications or even hardware, Internet connection and Saas services, we are your one stop shop. We deal with various people within organisations from training managers to engineering and production managers to help them Create Turning Points in what they do. This brochure shows you some of the courses we offer and let’s you know we are here for you. At our first meeting, where we like to get to know what you do and how you operate, we will then hopefully become your training partner, so you can rely on us to deliver a standard of training and consultancy that means our clients come back again and even tell associates about us and the business spreads.

What’s new for Autumn, we hear you cry! We have launched a few new courses based on what our customers have been saying to us. We now have: Turning Points in Coaching and Mentoring Turning Points in Manual Handling Course Turning Points for Small Business InVite Business Networking

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And more to follow, so keep watching this space.

Scan me! Go on, you know you want to.

IT Turning Point

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Contents Welcome & What’s New for Autumn

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Turning Points in IT Training

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Turning Points in Management and Professional Training

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Certification in Purchasing and Supply (CIPS)

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Online Portal Training

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Turning Points in Manual Handling (NEW!)

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Turning Points for Small Business (NEW!)

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What People Say…...

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InVIte Business Networking (NEW!)

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Turning Points in Consultancy

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What People Say…...

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Environmental Issues

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Contact Details

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Your Conference Centre, Your Venue, In Fife The Vine Venue 131 Garvock Hill, Dunfermline, Scotland, KY11 4JU 01383-631005 The Vine Venue is available for conferences, meetings, concerts, product launches and events of all types and sizes. Whether your group needs space for a single meeting or multiple rooms for a conference, our versatility means we can accommodate your requirements in an atmosphere of professionalism and attention to detail. Tim Thomson

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Turning Points in IT Training…...

From basic to advanced Welcome to the Autumn/Winter brochure of IT Turning Point’s course offerings. We are developing courses and making new associations every day so if the course you want isn’t here get in touch and we may offer it or know someone who can. This section is looking at IT training from very basic to advanced covering various versions of Microsoft Office.

Tailored to suit your needs Here at IT Turning Point we deliver a range of course that we are proud of. These courses have been developed over years by listening to our customers and creating the course that met their needs. However we are always looking at new courses and ways of improving existing ones.

Our Goal Our Goal is an easy one. We want the attendees of our courses to leave feeling that the training or consultancy they have had can be implemented at their place of work and change the way they do things. In fact create a turning point for them and make their work not necessarily easier but certainly more productive. We would like them to tell others of how they have changed what they do and that their understanding is now improved so that the news spreads and we get further business and they get better results in their workplace.

IT Turning Point

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Course list Microsoft Office Training Turning Points In Microsoft Excel up office 2010 Advanced Turning Points in Microsoft Excel Turning Points in Microsoft Word Turning Points in Microsoft PowerPoint Office Upgrade Training (tailored for you)

2 Days 1 Day 2 Days 1 Day TBA

Project Management Training Introduction to Project Management Microsoft Project Essentials Turning Points in Microsoft Project Microsoft Project Tasks Workshop Microsoft Project Resources Workshop

2 Days 1 Day 2 Days 1/2 Day 1/2 Day

Basic Computer Understanding Turning Points in Basic Computer Use

2 Days

Open Source Training Open Source as a desktop and server alternative Open Office usage Open Source Image packages


ITIL and COBIT Training ITIL Foundation Version 3 COBIT Foundation Course

3 Days 2 Days

VMWare Training Install, Configure and Manage Fast Track Course version 4.1 Troubleshooting 4.1

4 Days 5 Days 4 Days

WordPress Training Introduction to Word Press


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Turning Points in Management and Professional Development …... Management and Professional Development It’s true to say that every organisation is faced with challenges these days, and that every individual needs to raise performance to meet these challenges. However, this won’t happen by chance. People need to develop the right skills and competencies to be able to communicate effectively, lead teams, manage performance, be productive, influence others, win customers etc. Properly targeted, well designed training will make this happen – and that’s what we specialise in.

Tailored to suit your needs We will take time to get to know you and your organisation so that we can produce tailored training solutions that will bring the desired results. Opposite is a list of course topics, which is by no means everything we can do. If you don’t see what you are looking for, please get in contact and we will either design a bespoke course for you, or try to source the training from elsewhere.

Our Goal Similar to our goal for IT courses, we want participants on Management & Personal Development courses to leave with skills that they can implement immediately back in the workplace. We are committed to the highest standards of quality and customer service, proud of our reputation and the links we have built up with a wide range of clients in private, public and education sectors.

IT Turning Point IT Turning Point

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Course list Management and HR Skills Appraisal Interviewing Coaching Skills for Managers Essential Skills for Managers Interviewing Skills Leadership & Motivation at Work Recruitment & Selection (including legal aspects) Running Effective Meetings Team Working and Team Building The New Supervisor Turning Points in Coaching and Mentoring (NEW!)

1 day 1 day 2 days 1 day 1 day 1 day 1 day 1 day 1 day 1 day

Personal Development Assertiveness Business Writing Customer Service Dealing with Difficult People Effective Brainstorming Handling Your Work Effectively Influencing Skills Interpersonal Skills Personal Effectiveness & Confidence Building Presentation Skills Report Writing Speed Reading Time Management

1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day 2 days 1 day 1 day 1 day

Trainer Training Introduction to Training On the Job Instruction Train the Trainer Being an Effective Facilitator Presentation Skills Advanced Training Techniques

1 day 1 day 2 days 1 day 2 days 1 day

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Certification in Purchasing and Supply‌... Turning Points in CIPS training The course provides an educational route for candidates working in purchasing and supply, who wish to gain a professional qualification using up-to-date study materials from the Institute. Bespoke tuition will be delivered on site. This will take account of the need for employees, to minimise travelling to study centres, whilst receiving excellent tuition geared specifically towards each subject as they progress through their qualification.

What we offer and how We offer the levels of CIPS as described opposite and cover all the topics necessary for the candidate to feel they have tackled the course in a structured manor. The course is designed to cover the relevant topics prior to the main professional exams which take place in May and November of each year. The candidate will have the necessary material and will work through topics in their own time as well and tutorials and workshops being provided. We try and deliver at client premises but we have the flexibility to offer other methods and the use of facilities.

Our Goal Similar to our goal for IT courses, we want participants on the CIPS courses to leave with skills that they can implement at the workplace immediately. We are committed to the highest standards of quality and customer service, and are proud of our reputation and the links we have built up with a wide range of clients in the private, public and education sectors

IT Turning Point IT Turning Point

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Course list CIPS Level 3 Certification in Purchasing and Supply Understanding the Purchasing Environment Purchasing Operations Client and Supplier Relationships Securing supply Purchasing in Action (this is an integrative subject)

CIPS Level 4 Foundation Diploma Effective Negotiations in Purchasing and Supply Developing Contracts in Purchasing and Supply Measuring Purchasing Performance Managing Purchasing and Supply Relationships Purchasing Contexts

CIPS Level 5 Advanced Diploma Management in the Purchasing Function (core unit) Risk Management and Supply Chain Vulnerability (core unit) Improving Supply Chain Performance (core unit) Marketing for Purchasers (optional unit) Storage and Distribution (optional unit) Operations Management in the Supply Chain (optional unit) The Machinery of Government (optional unit for Public Sector candidates) Contracting in the Public Sector (optional unit for Public Sector candidates) Sustainable Procurement (optional unit)

CIPS Level 6 Graduate Diploma Leading and Influencing in Purchasing (core unit) Strategic Supply Chain Management (core unit) Supply Chain Management in Practice – Case Study (core unit) Legal Aspects in Purchasing and Supply (optional unit) Advanced Project Management (optional unit) Finance for Purchasers (optional unit) Strategic Public Sector programme management

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Online Training Portal Online access to the portal We are launching an online series of courses that will expand all the time. These courses will allow the user to work their way through the material and carry out assessments at key levels to make sure progress and retention are being made. It gives us the flexibility to offer courses online and back up services to clients we have visited and trained. Ask us about anything you are looking for and if we do not already have it planned into our Portal, then it may be on the cards or something we might add to our offering.

How does it work? The portal will show a list of available courses and then after consideration a user will be able to choose the course and pay for access to the course as follows: 1 Month access 3 Months access 6 Months access The access period will enable the user to carry out the course in a timescale that suits them. The courses vary in length and complexity and if worked through methodically, can be completed within any of the timescales depending on how much time each user wishes to give per day or per week.

Complimentary We see this as an extra string to our bow and it can be used solely as your source of courseware or as a complimentary library to allow for further study after the course is completed. All in all, it compliments what we already do and we hope our clients will find it as useful. Get in touch and remember, “Create a Turning Point today……”

IT Turning Point

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Online Portal Courses Course listings as of October 2012 Introduction to Project Management (Full Course)

Turning Points in Analysing (Full Course)

Turning Points in Being and Effective Facilitator (Full Course)

Turning Points in Effective Brainstorming (Full Course)

Turning Points in Microsoft Word (After Course Support)

Turning Points In Microsoft Excel (After Course Support)

Turning Points in Microsoft Project (After Course Support)

More courses being added monthly

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Turning Points in Manual Handling We now offer this Introduction to Manual Handling Course for you and your staff. Turning Points in Manual Handling (NEW!)


Turning Points for Small Business We want to help Small Business so we have created, “Marketing Made Easy! “ Course for you and your staff to help get your business out there and getting found. It’s an idea driven hands on workshop. Leave with an action plan for your business. Marketing Made Easy! (NEW!)

1 Day

IT Turning Point

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What People Say…... “Ian’s knowledge of Microsoft Project was outstanding. It was as if he had written it himself. Additionally his ability to convey what can be highly complex explanations in a way that the whole class could understand was first class. I am a fully qualified PM but I am glad to say in addition to learning the course I also picked up one or two “tricks” that have aided me in my practice. I would recommend anyone studying or qualified as a project manager to undertake Ian’s classes.” Yosof Ewing Managing Director, ConstructPRO Group, ____________________________________________________________________

”“We needed training to support our staff as we upgraded from Office 2003 to Office 2010. We wanted to focus specifically on the differences between the two versions. We approached IT Turning Point who worked with us to develop the specification for the training and we quickly developed courses tailored to our specific needs. Very straightforward to organise, and the upgrade went smoothly.” David Lowrie Head of Operational Management Office of the Scottish Information Commissioner ____________________________________________________________

InVite Business Networking We cordially invite you to our joint venture networking for small business events. They happen on the third Thursday of each month at The Vine Venue, 131 Garvock Hill, Dunfermline. Fife. KY11 4JU £5 entry for refreshments and then simply just network. Sharing ideas and business leads and growing stronger together.

Get Involved…...

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Turning Points in Consultancy…... Consultancy IT Turning Point are involved in consultancy and helping clients understand what they need next and the best way to get there. We specialize in the effective use of IT and Project Management software. We have carried out consultancy and training afterwards for various organizations with great success. Whole Project Management departments have been trained to operate the same way, keeping processes simpler and easier to adopt should someone leave the organisation. We offer consultancy in other areas, as well in effective training programs that companies can use to enhance the skill levels of their staff.

What People Say…... Testimonial “I have recently had the pleasure of attending two training courses that were facilitated by Ian Thomson. As director of a small local company I have found the training material of immense benefit to my business. Ian presented both subjects with an excellent informative style, he managed to gain and maintain my attention and interaction from beginning to end and held my interest with a mixture of professional delivery and humour. I would highly recommend Ian Thomson to others considering training services for all levels and would have no hesitation attending further courses in the future.” Elaine Nicoll Managing Director EN Recruitment Services Ltd Dundee

IT Turning Point

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Environmental Issues…… Here at IT Turning Point we are always conscious of the environment and trying our best to reduce impact. So this brochure has a limited print and all the information can be gained from our website at and we would encourage you to use this as your main source of information. We also have downloadable pdf files on the website so that you can have a full course breakdown without the need to print off. We have one world and if we all play our part, we can keep it going for future generations to come.

Not Found what you were looking for……. If you have not found what you are looking for, don’t worry! Get in touch and challenge us to see if we can help. If we don’t do it, now it might be we are in the throws of sourcing it for someone else . So don’t miss out and get in touch today to ask us in or to chat about anything, we do or don’t do and I am sure we will be able to help you out.

From all the team at IT Turning Point, we look forward to hearing from you very soon.

IT Turning Point 13 Mossbank Cowdenbeath Fife Scotland KY4 9RT Phone: 01383 515329 E-mail: Web:

Autumn/Winter 2012 Brochure  

Our Autumn/Winter 2012 brochure covering all we offer to our clients and inspiring ideas for new courses into 2013. As well as consulatancy...

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