GENERAL INFORMATION
TEXTING
Text a fan issue to 33607 (See Reporting Fan Behavior on page 21).
TICKET ISSUES
The resale of event tickets, regardless of price, is prohibited on stadium property. Fans purchasing tickets from someone other than specifically designated ticket distributors, such as Ticketmaster, do so at their own risk. RJS is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. For any other ticket issues, such as duplicate or lost tickets, please see the ticket information section on page 5.
TOURS
RJS is proud to offer exclusive behind-the-scenes tours. Tour guests will have backstage access to many different aspects and workings of the stadium. This one-hour journey through the stadium includes a visit to the field, locker room, a private suite, Buccaneer Cove, and more. Public walk-up tours are offered most Mondays, Tuesdays, Wednesdays, Thursdays at 2:30 p.m. and select Fridays (see the tour schedule online). No reservations are required for public walk-up tours, but please call 813-350-6500 to ensure tours will run on your preferred date. Please note that tours on the week of an event are subject to cancellation. Private group tours are offered Mondays, Tuesdays, Wednesdays, Thursdays and select Fridays at 10:30 a.m. Groups must have a minimum of 10 guests to make a reservation and be booked at least two weeks in advance. For more information and pricing, please call 813-350- 6500 or visit our website at www.tampasportsauthority.com/stadiumtours.
UMBRELLAS
Umbrellas are not permitted inside the stadium. We ask that fans leave them in their vehicles. If left outside the gate, they will be confiscated and thrown away.
VENDORS
Unauthorized vendors (without proper credentials) are not permitted on Tampa Sports Authority (TSA) property. In addition, access to the stadium perimeter road will only be given to vehicles that have vehicle movement passes and arrive prior to gate opening (guest gates). Vehicle movement on the stadium perimeter road will stop 15 minutes prior to gate opening for an event.
VIDEO BOARD MESSAGES
To make announcements at Buccaneers games, call 813-870-2700. Announcements are not available at other events.
FAN GUIDE 2016-2017
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