Talk Nation Magazine

Page 31


to her clients. Her passion for work in the healthcare field truly began to emerge when she began caring for her grandfather who was suffering from cancer. Carolyn was born in Lincoln, Nebraska and then moved to Rock Port, Missouri

where she spent her childhood as part of a large family of six children. Rock Port is a very small town eight miles east of the Missouri River in the Loess Hills bluffs. It’s a place where people extend a warm Midwestern welcome to neighbors and strangers alike. Undoubtedly, growing up in a small town with a lot of community spirit and hospitality gave Carolyn a strong foundation for caring for others. After graduation from high school, she worked at a local pharmacy for four years. She also pursued her education and studied medical assisting at the Omaha College of Health Careers. As she reflects back on this time period, she credits her grandfather with having the greatest impact on her decision to pursue a career in healthcare. “I was able to be the caretaker for my grandparents and help them understand what they were going

through.” He was very supportive of her decision and she knew from that point forward that this was her calling. After graduation, Carolyn went on to become an Adjunct Professor at the Omaha College of Health Careers, and began building a career in healthcare revenue management at numerous oncology medical practices. She also went on to have a family of her own, and worked throughout her life to balance the development of her career with the priorities involved in raising two children. Motherhood gave her even more perspective on caring for others, and helped to hone her management skills. Over time, she became certified in numerous highly specialized areas of healthcare management and earned her ICD-10 certification as an instructor from the American Academy of Professional Coders. She is now a well-known public speaker and educator in the field of revenue cycle optimization in the healthcare field. Her children are now grown – and with the love of her life, her husband Ron, they share in the joy of their combined family of five children and nine grandchildren. As a consultant in a field of work experiencing tremendous growth, her services are in high demand. The need for revenue cycle assessment has been driven by dramatic changes in the healthcare

industry over the last decade. Hospitals and healthcare practitioners are ever more mindful of the need to increase insurance reimbursements while optimizing patient care. A recent study by the Baltimore-based Johns Hopkins University School of Medicine found that staff who underreport medical conditions during reimbursement coding can have devastating effects on hospitals’ economic health and reimbursement rates. As Vice-President of Revenue Cycle Innovations of Anthelio Healthcare, Carolyn is responsible for completing end-to-end revenue cycle assessments for clients and implementing dashboard reporting technological solutions for high-level executives. She also provides educational support for clinical and business staff in the area of coding and revenue cycle efficiencies. In addition, she performs clinical documentation assessments. Anthelio Healthcare is the nation’s largest independent provider of technology and services to hospitals, physicians and medical private practice groups. Carolyn is a member of several professional societies, including the American Academy of Professional Coders, the Healthcare Financial Management Association, the Medical Group Management Association and the American Health Information Management Association. She is also a speaker for SOAP, AHIMA and HAHIMA.

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