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Tala Al Daoudi g00063863


“ A door can be so much more ”


Table of Contents


Executive Summary ................................................................................ 6 Research Methods ....................................................................................8 Primary Research............................................................................10 Secondary Research........................................................................24 Personas...................................................................................................26 Design Brief.............................................................................................32 Clients and Stakeholders.................................................................... ....36 User Journey............................................................................................42 Data Analysis..........................................................................................46 Final Prototype........................................................................................50 Appendix.................................................................................................58 References .............................................................................................68


Executive Summary


Currently, the AUS medical center’s doors are quite unreliable, in terms of not opening and closing on queue. Additionally, since a patient’s spirit plays an important role in hastening their recovery, providing the AUS medical center with a unique user experience is an effective way to improve patients’ spirit. Through utilizing both primary and secondary research, a new concept was designed that is reliable, energy-efficient and provides a unique user experience. The new concept design makes use of seldom used technology that converts kinetic energy from pedestrian traffic and sound energy from the location’s surrounding noise to operate the door and provide a visual and audible user experience.

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Research Methodology


1- Primary Research 2- Secondary Research


Pr i m a r y

Learn

Look


Research

Ask

Try

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L E A R N

Error Analysis : A major issue concerning the functionality of the AUS medical center doors is the fact that the doors open and close unexpectedly. This can be noted when the doors open when no one is either entering or exiting the medical centers, or when they don’t react when someone tries to. Additionally, the door also tends to not open or close completely, causing access to and from the facility to be limited and the facility to not be completely closed.


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L O O K

Fly on the wall :


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A Day in the Life : The AUS medical center’s nurse’s typical day begins at around 7 am. The nurse has to unlock the medical center’s backdoor using a key she has to collect from the security office. Then, after turning on all the lights and air conditioning, the nurse then has to switch on the automated door. The nurse then sets up her examination room and sits at her desk and files in a database with any paperwork she has left from the night before. When the first patient arrives, she greets them with a smile and hands them a form to fill. Then, she attends to her patient’s requests. Every once I a while, a patient tries to walk through the door, but the door would not open, so she would signal for them to wait. She gets off her chair and walks all the way to the door, waves to the sensor which opens the door, and then she turns off the doors power off then on again. This happens a few times every day, which causes the nurse to grow frustrated. When the nurse’s shift ends, she hands the key to the nurse replacing her, who in turn becomes


responsible for turning off all the lights, shutting off the automated doors power, and then exiting though and locking the back door and returning the key to the security office.

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A S K

Collages for Inspiration : Clinical Doors:


Solar Door Designs :

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Surveys and Questinnaire


The surveys and questionnaires were distributed to three distinctive samples, namely AUS students, AUS medical center staff, and the AUS Office of Sustainability. The surveys were distributed to a random sample of AUS students who have previously used the AUS medical center. The survey was distributed to a sample that is large enough to represent the entirety of AUS population; hence, a sample of 30 students was used to represent the population. Additionally, the questionnaires were designed to address issues related to the current doors’ reliability and efficiency in a more detailed manner, since the answers obtained come from individuals more familiar and experienced with the doors’ performance. A sample of the questionnaires and surveys can be found in the appendix.

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T R Y

Predict Next Year’s Headlines


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Secondary According to Taliyan, Biswas, Patil and Srivastava (2010) kinetic energy is a form of energy that is rarely utilized for electricity generation. While the conversion of kinetic energy to electricity was once difficult, due to the lack of a reliable method to do so, this has now become more achievable due to the advancement of a number of technologies and our understanding of electrical and mechanical engineering principles such, such as Piezoelectricity and Hydraulics (Taliyan, Biswas, Patil & Srivastava, 2010). The process of generating electricity from kinetic energy, namely footsteps has now become a favorable green energy solution due to a number of factors, namely because it doesn’t emit pollutants, it is strongly adaptable i.e. can be used in a wide number of applications, and because it doesn’t rely on the use of nonrenewable energy sources.

Another study by Garg, Gera, Bansal and Kumar, has found that another


Research seldom used source of energy is sound (Garg, Gera, Bansal & Kumar, 2015). According to the study, Noise (sound) energy can be converted into viable source of electric power by using a suitable transducer (Garg, Gera, Bansal & Kumar, 2015). Like the aforementioned technology which converts energy from footsteps to electricity, the technology is also favorable because it doesn’t emit pollutants, and is also strongly adaptable due to the excessive presence of noise in metropolitan areas.

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Personas


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Age : Early 30s Location: University city Job : Nurse Type : Enthusiastic, Cheerful “I love serving people in whatever way I can” Nicole Goals, attitude, and behavior : Nicole is the person that frequents the medical center the most due to her working there. She is extremely concerned about the health of her patients and is constantly looking for ways to improve students’ health and safety.


Age : Early 50s Location: AUS Faculty Housing Job : Professor Type : Logical, Scientific Paul

“Least I expect from someone is to do what is expected of them�

Goals, attitude, and behavior : Paul lives with his mother who needs to constantly visit the center for medical checkups due to her old age. As an computer science professor, he is constantly intrigued by how technology is poorly utilized, with the AUS medical center door being one of such technology.

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Age : Late teens Location: AUS Campus Job : Student Type : Trendy “Even the most mundane things should be done with beauty”

Layla Goals, attitude, and behavior :

Layla suffers from a number of allergies and has to constantly visit the medical center for examinations and to refill his medication. She also believes that her friends don’t accompany her to the medical center even if its for a short period of time because it is quite uninteresting.


Adam

Age : Mid 30s Location: AUS Sustainability Office Job : Sustainability Coordinator Type : Innovative “Technology and the environment should coexist”

Goals, attitude, and behavior : Adam is a person that has to visit the medical center consistently to check for any issues that may affect the facility’s energy consumption. He pointed out that the automated doors have been the most troublesome, as they are energy inefficient but are expensive to replace.

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Design Brief


Title

Background

Door

The doors currently found at the AUS medical center consume a substantial amount of energy, are not reliable, in terms of opening and closing when expected, and do not provide a unique user experience.

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Result

The expected design is one that can demonstrate a notable decrease in electricity bills and pedestrian access and exit times while providing a unique user experience.

Scope

a feasible, easy to implement concept design for the AUS medical center doors.


Aims

Key Objectives

To design a more reliable and environmentally-friendly door that functions better than the one currently used. Decrease power consumption using alternative energy sources. Enable people to directly engage with and become aware of clean energy through a new user experience.

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Clients and Stakeholders


Name: American University of Sharjah Health Center Contact Number: +971 6 515 2699 The American University of Sharjah’s health center, like any other medical center, is one of the public facilities that benefits from the use of automatic doors the most. Since such facilities require the very best access and exit possible, in addition to pedestrian traffic being high around the clock, automatic doors manage the flow of traffic and allow access to the hospital without the assistance from the center’s staff.

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Name: Bee’ah Sharjah Environment Co. LLC Contact Number: +971 6 572 9000 As one of the leading environmental energy and waste management solution providers in the United Arab Emirates. The company provides energy management consultation services to businesses, in an effort to assist them in decreasing their energy consumption. The company can suggest the product to businesses as an affordable and easy to install solution towards decreasing energy consumption and improving air conditioning inside their facilities.


Name: Dubai Electricity and Water Authority Contact Number: +971-4-601-9999 The Dubai Electricity and Water Authority is the main electricity and water provider and regulator in the emirate of Dubai. The authority also provides a number of solutions related to water and electricity preservation and consumption. The Dubai Electricity and Water Authority can recommend the product for commercial use as a solution to improve electricity consumption at a moderate price.

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Partner Companies Company: Pavegen Business: Green Energy Solutions provider Contribution: Kinetic energy (footsteps) to electricity technology provider Company: Boeing Business: Aircraft Manufacturer Contribution: Sound Energy (noise) to electricity technology developers Company: SolarWindow Business: Green energy solutions provider Contribution: Solar panel windows manufacturer


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User Journey


Persona Reactions Reaction 1

Reaction 2

Reaction 3

Reaction 4


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Data Analysis


Based on the primary data collected, it can be safely concluded that apart from the door’s actual functionality, the most dissatisfaction that students showed is how the doors appear, followed by how the doors are not very environmentally friendly. The issue with Environmental friendliness was confirmed by the AUS sustainability office, as the office acknowledged that the door scored poorly on their analysis of its energy consumption. This is exceptionally important due to the frequency of the door’s use, since more than two thirds of the AUS students surveyed stated that they visit the AUS medical center on a weekly basis or more frequently.

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Final Prototype


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M

O

T

I

O

N


Electricity is generated through footsteps from pads placed outside the center. Thus, the amount of energy generated throughout would be projected on the door itself to draw people’s attention.

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S

O

L

A

R


Electricity generated from the sun through the solar panel is shapped like a lotus flower to symbolize a new beginning .

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S

O

U

N

D


Electricity is generated through sound waves and preserved in a battery. Thus, the door opens through motion sensors running on the energy saved in the battery.

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Appendix


Students Survey The purpose behind this survey is to collect the public’s opinions on the performance/state of the doors on the AUS campus. This information will be used towards a project through which I aim to design more reliable and environmentally friendly doors that function better than the ones currently used (and provide a better user experience). 1) Have you faced any notable issues with the doors currently found around the AUS campus? _______________________________________________________________ _____________________________________________________ 2) On what basis do you use the university’s medical center? o Daily o Weekly o Monthly o Yearly

3) Which aspect would you like to change the most about the current


door? Please choose one: o Environmental Friendliness o Clearance o Aesthetic Design o Reliability 4) Which facility do you frequent the most on the AUS campus? 5) One a scale of one (not at all) to five (very reliable), How reliable do you find the doors at AUS? o 1 o 2 o 3 o 4 o 5 6) How would you describe AUS’s performance in terms of implementing environmentally friendly solutions?

__________________________________________________________


7) Which of the following factors is more preferable to you? o Aesthetic o Functional o Overall experience 8) Have you been on any other university campuses? o Yes o No 9) If your answer to question 8 is yes, please list the campus(es) you have been on _______________________________________________________________ _____________________________________________________ 10) If your answer to question 8 is yes, how would you describe the AUS campus experience compared to others? _______________________________________________________________


Medical Center Receptionist Have you faced any notable incidents related to facility access/exit? _________________________________________________________ One a scale of one (poor) to five (excellent), how would you rate the handicap-friendliness of the current doors? o 1 o 2 o 3 o 4 o 5 Which aspect would you like to change the most about the current door? Please choose one: o Environmental Friendliness o Clearance

o Aesthetic Design


o Reliability On what basis do the university’s medical center doors require maintenance? o Daily o Weekly o Monthly o Yearly One a scale of one (not at all) to five (extremely important), how would you rate the importance of the facility’s climate? o 1 o 2 o 3 o 4 o 5 One a scale of one (not at all) to five (very often), how often does the facility’s climate change?

o 1 o 2


o 3 o 4 o 5 How are the medical center’s operations affected by a change in climate within the facility? __________________________________________________________ __________________________________________________________ Are there any additional medicine and health-related factors that should be implemented that are not present in the current doors? If yes, please mention these factors __________________________________________________________ __________________________________________________________


Office of Sustainability How would you describe the sustainability of the doors currently found around the AUS campus? _______________________________________________________________ _____________________________________________________ Please explain the reason(s) behind your answer _______________________________________________________________ _____________________________________________________ How would you describe the efficiency of the doors currently found around the AUS campus? _______________________________________________________________ _____________________________________________________ Please explain the reason(s) behind your answer _______________________________________________________________ _____________________________________________________

How would you describe the reliability of the doors currently found around


the AUS campus? __________________________________________________________ __________________________________________________________ Please explain the reason(s) behind your answer __________________________________________________________ __________________________________________________________ How would you describe the importance of implementing environmentally friendly doors? __________________________________________________________ __________________________________________________________ Please explain the reason behind your choice __________________________________________________________ __________________________________________________________ __________________________________________________________ Which factors are taken into consideration during the procurement process


of sustainable equipment? Please include all factors, and an explanation for each. __________________________________________________________ __________________________________________________________ What standards does the Sustainability department follow? __________________________________________________________ How often are these standards changed/upgraded? __________________________________________________________ How often does the department perform maintenance on its assets? _________________________________________________________ Do doors for medical facilities follow the same standards as other doors? o Yes o No If your previous answer was no, please explain how. __________________________________________________________


Refrences


Door  

For this project, we were initially required to consider an everyday problem that could be solved with the use of design. After deciding a p...

Door  

For this project, we were initially required to consider an everyday problem that could be solved with the use of design. After deciding a p...

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