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Your Neighbourhood This section tells you about: • • • • • • • • • •

Refuse collection and recycling. Parking. Abandoned, untaxed or broken down vehicles. Gardens. Communal areas and facilities. Pets. Promoting Community Safety. Neighbourhood Watch. Police and Communities Together (PACT) partnership. 101 - The Single Non-Emergency Number – when it’s less urgent than ‘999’. • What’s on in your area.


Refuse Collection And Recycling Rubbish left in a garden or out on a pavement for days is not only unsightly, but can attract dogs, cats and even vermin. When you move into your home you can contact Cardiff County Council on 029 2087 2087 for information about the refuse collection service. They will tell you which day your rubbish will be collected. If possible, put your rubbish out on the morning it is due for collection, but no earlier than the previous evening. You must not store any rubbish, belongings, items of furniture or household waste in any communal hallways, stairs or landings as this blocks other tenants’ right of way, as well as causing a health and fire hazard. We will remove any rubbish or belongings found in communal areas, and you will be re-charged for the cost of this. Taff Housing Association also keeps a stock of free food waste and green recycling bags in reception for collection. Similarly, you can visit our website for up-to-date information on refuse collection in your area.


Parking If you have a car, you should use the parking spaces provided as part of your home. Tenants always take precedence over visitors when it comes to parking spaces. Where parking permits have been issued, these must be visible on your windscreen. Do not park your vehicle: • Where it will block access for any emergency vehicles. • On your garden, on footpaths, pavements or grass verges. • In spaces marked for the use of disabled residents, unless you have a valid disability badge. Do not park large commercial lorries, buses or vans in residential areas even if they are used for your job. Caravans are only allowed for very occasional overnight parking.


Abandoned, Untaxed Or Broken Down Vehicles If a vehicle is left in a very poor state of repair or does not have a current tax disc, we will try to contact the owner, get them to remove it, or have it removed ourselves. The last known registered keeper on the DVLA records will be charged for this service. If your car or other vehicle has broken down and is parked on our land, please let the office know straight away. You will be given a reasonable time to repair or remove it. Vehicle repairs, other than casual maintenance work to your own vehicle, are not allowed. This means that you must not offer a vehicle repair service to others if repairs will be carried out on our property.


Gardens Keeping your garden tidy is a condition of your tenancy agreement and important for the overall appearance of your home and your neighbourhood. If you have your own garden, you are expected to maintain it. The minimum standard is that you cut the grass regularly, and that there is no rubbish lying around. Please remember, too, that you are responsible for disposing of any grass or garden clippings.

Communal Areas And Facilities If there are any communal gardens or landscaped areas where you live, we will look after these. This includes cutting the grass, maintaining planted areas, litter-picking and weeding. We will also keep any communal hallways, stairs and landings in a clean and tidy condition. You will pay for these services in your service charge. If, as residents, you would like to maintain these areas yourselves, please contact your Housing Officer.


Pets If you want to keep a pet, you must ask us first. If the pet will not be a problem to your neighbours, permission will normally be granted. However, we can withdraw permission to keep a pet if it causes a nuisance to your neighbours. Nuisance caused by pets can include: • Bad odours, e.g. from dirty kennels or hutches, or from fouling in the garden which is not cleaned up regularly. • Noise, e.g. constant barking. • Fouling public areas. • Being allowed to roam in public areas unsupervised. • Being dangerous or frightening to neighbours. If you live in a flat, you may not be allowed to keep certain pets. Please see the section on ‘Living in Flats’ for further information.


Promoting Community Safety We contribute to promoting community safety in a number of ways: • Participating with the police, the Council and other statutory agencies in the detection and prevention of crime and anti-social behaviour. This includes involvement in Information Sharing Protocols, attending regular Anti-Social Behaviour Problem Solving Groups, attendance at the Cardiff Exclusions Panel and attendance at local PACT meetings. • Making sure our new homes conform to ‘Secure by Design’ standards. • Promoting community safety with our tenants. • Taking action against those who have committed crimes and acts of disorder on our estates.

Neighbourhood Watch You can contribute to community safety by starting a Neighbourhood Watch Scheme in your local area. This is a scheme where you can get involved in keeping a watch on homes in your local community and reporting any suspicious activity to the police. You can find out more about how to set up a Neighbourhood Watch Scheme by contacting the National Neighbourhood Watch Association (NNWA) or your local police station. NNWA can be contacted on: 020 7963 0160


Partnerships And Communities Together (PACT) Every month, the local police officers for each ward area hold a PACT meeting. The purpose of the meeting is to encourage local residents, businesses and agencies to raise their concerns about issues of community safety or anti-social behaviour in their community. The residents at the meeting will jointly agree their 3 top priorities for the police to concentrate on over the following month. The Neighbourhood Team will work closely with partner agencies to tackle your priorities. A neighbourhood Co-ordinator will monitor progress and ensure that local Commanders are aware of the issues you have raised. At each meeting there will be a review of progress over the last month. This will enable you to see that working in partnership makes a difference. If you would like more information about your local PACT meeting, please contact your Housing Officer or your local police station. For information about your local PACT meeting, log on to: and select your ward area (i.e. Canton, Riverside, Grangetown, Fairwater). Or telephone 029 2022 2111.


What’s On In Your Area CANTON Chapter Arts Centre: Cinema, exhibitions, theatre. Market Road. 029 2039 9666. Canton Community Hall: Indoor sports hall, 3 badminton courts function and committee room, martial arts, fitness classes, dance, yoga, 5-a-side football. Leckwith Road. 029 2034 4699. Severn Road Education Centre: Community education and basic skills classes, including Arabic, art, CLAIT (computer basics), upholstery, web design, family history. Severn Road. 029 2023 1652. Llanover Hall Arts Centre: Classes include painting, craft and drawing, parents’ and toddlers’ art, photography. Romilly Road. 029 2063 1144. Wesleyan Church Community Hall: Sunday 10.30am – Family Worship and Junior Church with crèche facilities Tuesday and Thursday 2.00pm – Indoor Bowls Club Tuesday and Friday 10.00am – Market Road Day Services Wednesday 6.00pm – Boys’ Brigade, for boys aged 5-15 Tuesday 6.00pm – Girls’ Brigade, for girls aged 5-18 Thursday 6.00pm – Slimming World Friday 7.30pm – Choir Practice Wednesday 9.30am – Parent and Toddlers First Thursday of the month 7.30pm – Thursday Ladies Club Cowbridge Road East. 029 2039 0527. Canton Uniting Church: Groups and activities include: Alcoholics Anonymous Bible Study 3rd Cardiff Boys Brigade – Anchors boys aged 6-8yrs, Junior Section 8-11yrs and Company Section 11-16yrs 4th Cardiff Guides – Rainbows aged 5-7yrs and Brownies aged 7-10yrs Treasure Chest Playgroup – Children aged 2½ years to school age on Mon/Tues/Thurs/Fri 9.15am-12 noon – Weight Watchers 222 Cowbridge Road East. 029 2056 3740.


Canton Salvation Army Centre: Sunday 11.30am – Young People’s activities Monday 9.30am – Parent and Toddler Group; 2pm – Home League; Tuesday 10am – Bible Study; 6.30pm – Young People’s Band practice; 7.45pm – Senior Band practice; Wednesday 7pm – Craft Group; Thursday 10am – Men’s Fellowship; 6.30pm: Singing Company. 429 Cowbridge Road. 029 2064 1030. Gol Centre: 5-a-side football centre, league and children’s football, party hire. Lawrenny Avenue. 029 2037 5760.

RIVERSIDE South Riverside Community Centre: Community education, community activities, staffed Parent & Toddler Group, children’s craft sessions; Community Access to Lifelong Learning Project (basic computer and English (ESOL classes), most with crèche facilities; Adult Learners’ events and associated community development. Brunel Street. 029 2022 0309. Riverside Warehouse (youth centre): open week nights for girls, juniors and senior nights, activities, games and trips. Machen Place. 029 2022 6398. Riverside Play Centre: Multicultural centre, open week day evenings, music, arts, sport, adventure play, games and trips, Ninian Park Road. 029 2039 5797. Wyndham Street Centre: Riverside Luncheon Club and development work with older people and community hire. Wyndham Street. 029 2023 7174. Riverside Market: Every Sunday, between 10am-2pm at Fitzhamon Embankment in Riverside, right opposite the Millennium Stadium.


GRANGETOWN Salvation Army Centre: 10am – family worship. 5.15pm – prayer meeting; Mon 7.30pm – Bible study; Tues 7.30pm – Band rehearsal; Thurs 12pm – Lunch club; 1.30pm – friendship group. Corporation Road, Grangetown. 029 2064 0714. The Buzz Centre: youth club, youth information shop; Monday 6-9pm – Junior Young Achievers; Wednesday 6-9pm – Seniors Duke of Edinburgh; Thursday 3-6pm – Seniors Agony Uncle (Career Guidance, Job Applications, Help with College & School Work; 6-9pm – Seniors General Youth Club; Friday 6-9pm – Seniors General Youth Club Saturday 2-4pm – Seniors Boys Duke of Edinburgh; Sunday 2-4pm – Juniors & Seniors SEF-Cymru Homework Club & Revision Session. 185-187 Penarth Road, Grangetown. 029 2066 6385. Grangetown Play Centre: Multicultural centre, open week day evenings, music, arts, sport, adventure play, games and trips. Ferry Road. 029 2039 5265. St Paul’s Church-in-Wales: Friday 6pm – Sunday School club Friday 7.30pm – Youth Club Wednesday 10.30am – Coffee morning for over 60s. Llanmaes Street. 029 2022 8707. Samaj Hindu Community Centre: Hindu cultural and community activities. Mardy Street, Grangetown. 029 2037 2032. Grangetown Muslim Cultural Centre: Mosque and education centre for adults and children. Daily prayers, advice and translation. Contact: Mohammed Saeed or Tariq Awan. Clydach Street, Grangetown. 029 2023 9166. Grangetown Baptist Church: Sunday 7pm – Young people’s meeting; Other: Monday 9.30-11.30am – Toddlers’ group, Tuesday 7.30pm-9pm – Youth evening 13-16 year-olds. 29 Clive Street, Grangetown. 029 2070 4541 or 029 2022 9567 / 029 2072 0684.


Play and After School Clubs Mother & Toddler Group: (Thurs 10-11.30am) Ebenezer Church Hall, Corporation Road. 029 2039 4775. Boys’ & Girls’ Club: Earl Lane, Contact: Butetown Youth Pavilion. 029 2048 8666. St Patrick’s Playgroup: Large Hall, Bishop Street 029 2023 2385. Soft Play and Sure Start Stay & Play Channel View Centre: Jim Driscoll Way, Avondale Road, Grangetown. 029 2037 8161.

Social activities Grangetown Local History Society: Meetings at Grangetown Library, Havelock Place, (First Wednesday of the month, 2pm-4pm). Grangetown Art for Leisure Group: Channel View Leisure Centre, (Monday, 10am-12pm, new members and all standards welcome). Friends and Neighbours Group (FAN): The Grangetown Women’s Group meets on Friday mornings at 11am. The Grangetown Men and Women’s Group meets on Wednesdays at 11am. 029 2063 8814.

Sports and leisure Channel View Leisure Centre: Facilities and activities include: cyber café, badminton, squash court, sports hall, all-weather 5-a-side pitch, fitness suite, dance studio, I.T. room, music room, crèche, children’s parties, holiday programmes, activities area, climbing wall, aerobics, circuits, boxercise, karate, climbing and other activities. 029 2037 8161. Grange Albion AFC: Matches played at Coronation Park, Sloper Road. Operates teams in the 1st Division of the South Wales Senior League and the Premier Division of the Cardiff and District League. Cardiff International Athletic Club (CIAC): RFC 029 2022 5849 / 07989 827 866 or 029 2034 4127. CIAC Junior Rugby, The Marl, Grangetown (Girls/Boys, 7-13, Sun, 10.30am-12.30pm, contact 029 2022 5849 or 029 2034 4127). St Patrick’s Karate Club: St Patrick’s Parish Hall, Bishop St. Shotokan karate, Mon 4.45pm-5.45pm (all grades), Fri 4.30pm-5.30pm (beginners), 5.30pm-7.30pm (novice to advanced). Contact: 07878 788034. 12

Your Neighbourhood - 7  
Your Neighbourhood - 7  

handbook section 7