LILONGWE WATER BOARD
WATER, EVERYWHERE Sustainable Business Magazine speaks to Alfonso Chikuni, Managing Director of the Lilongwe Water Board, about expansion, environmental monitoring, and giving back to the community. Lilongwe Water Board (LWB), established in 1947, is a parastatal water utility in Malawi. LWB supplies potable water to the city of Lilongwe and the surrounding areas, serving domestic, institutional, industrial, and commercial customers. LWB currently
serves around 70% of the 1,000,000 people in the city, with 56,000 metered customers, and more than 600 water kiosks. Raw water is drawn from two dams along Lilongwe River, and the water is treated in LWBâ€™s two treatment works, which
MR. ALFONSO CHIKUNI, MANAGING DIRECTOR OF THE LILONGWE WATER BOARD.
have a combined capacity of 95,000 cubic meters per day. In 2005, the Board partially decentralized its operations into three operational zones, to improve delivery of services and responsiveness to its customers. As a result of this decentralization, customers no longer have to travel long distances to access LWB offices or services. Today, LWB has 462 members of staff working to live up 34 | SUSTAINABLE BUSINESS MAGAZINE