ThoughtPaper_RetailSocialMedia_Master_20130129_DRAFT

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Social media has thus become an integral part of an average web-user. However, which platform that they flock to and which device (or mode) of connectivity they use seems largely governed by the utility of the social media platforms. It is no wonder therefore, that to send short, timely messages on Twitter, users do not mind using mobile phones; however to look through the professional Bio’s on LinkedIn they tend to use computers. Similarly, to look through status updates on facebook, or to view photos, or comment upon posts, computers are preferred over mobile phones; but to write opinion or research driven blog posts, computer is clearly a choice of medium over mobiles UTILITY

UNIQUE PC VISITORS, U.S. (AUDIENCE ‘000)

UNIQUE MOBILE VISITORS, U.S. (AUDIENCE ‘000)

Social Networking   

Share life updates Share photos and videos Post interesting content

152,226

74,274

Search people and stay connected Stream Music

19,680

3,501

58,518

42,366

30,945

11,995

28,113

9,671

Blogging    

Share life-events Share opinions, experiences Share product reviews Write movie reviews (most optput will be research or experience based and mostly will not be posted on the spur of the moment)

Professional Networking Professional networking site, requires careful monitoring; PC best suited

Micro-blogging, Photosharing 

Photo-sharing

27,223

14,316

Due to its nature of small messages (160 characters), mobiles are best suited

37,033

42,366

Micro-blogging

25,634

8,512

12,594

5,325

Knowledge Sharing  Knowledge creation and sharing

Source: Nielsen; Sutherland Research


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